BT (British Telecom) Outage in Bushey, Hertfordshire, England

@GabbyLogan @BTCare BT=Bloody Terrible

@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

@bt_uk Never seen this woman but damn she is fine.!

@bt_uk I opted to suspend my sport account payments for two months yet it was taken out of my account this morning. Please help.

@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

@btsport why are you not making it easy for your customers to pause your service like sky

@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

@bt_uk plusnet The Cowboy providers continue 2 ignore my correspondence they r still hoping I will go away. so many victims enduring the same experience. 2ks No service=No compensation=No reply from Bandit CEO's=No customer service. Waiting 37 months. they wont payup. Avoid both!

@bt_uk @bt_uk might it somehow be connected to my leavin bt broadband at end of March . Please help

For a communication company, why is @bt_uk so had to get hold of. Got a fault & I can't even get to talk to someone, it would be a 30 second call, terrible customer service.

@bt_uk hi - lost internet around 10pm last night and still not returned....can you help please

@bt_uk your free McAfee antivirus. Found all info on your site but not the page where I can actually download. Please help!

@bt_uk MY BROADBAND, TV & CALLS PACKAGE is far too expensive. Need to review options URGENTLY! Looking to cut down by 50%.

For two days in a row @bt_uk have assured us our TV subscription channels will be on by midnight - day 3 and still nothing. I appreciate it's a busy time but please acknowledge there's a problem & fix it!

@bt_uk @btsport I can’t watch any because your service is down AGAIN !!!

@bt_uk Moving out my home and trying to transfer my broadband line to the lady moving in. Been told I need to pay £500 for the privilege!!! Absolute madness! Please help sort out during these financially troubling times

@bt_uk All seems OK now Tasha. Bizarre. One of our I.T. guys at work said that 2 core telephone exchanges had a service outage, so maybe that was the cause. Anyway, we got a call last night, so all good. 👍