BT (British Telecom) Outage in Bushey, Hertfordshire, England

@bt_uk me bt WiFi has been down for the last six hours!

@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

@moodybastardo @alexhoweng @btsport Bit rude.

None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

@bt_uk Hi. When it drops it goes red to green to blue. It looks like the speed is slowly handshaking its way down to zero. Every drop restarts and lowers the speed

@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

@btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

@bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

@btbusinesscare @btbusinesscare Your fault number 10763322 / complaint number: IMP-104593642. No telephone / broadband since Saturday evening (almost 70 hours now), your service sucks. Hope this message reaches your CEO Mr Gerry McQuade. You charge £1500/month for fibre optic broadband, its scam

@wobblyclark @btsport Game was shit too

@j_tran18 @btsport sound still going but have huge red and white tracks where the players are running it's truly awful. This must never be allowed to happen again and must be available on teresstrial in the future

And on top of that subtitles which cannot remove blocking bottom of the pitch and whoever is typing it is clueless on names of players, new cheese = now chase ffs @btsport this is awful

@btsport what an awful service trying to watch #UEFAChampionsLeaguefinal continually freezing on u-tube and missed the penalty disgusting allowed to have both European finals pitiful coverage and should never be allowed to happen again

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

@btsport **** off with your freezing live stream. I’m trying to watch #BARLFC

Ready for the big game. Only issue I have is that it appears that @GaryLineker and @rioferdy5 have been squashed into a small studio. Clearly the Nou Camp doesn’t have the facilities the @btsport team are used to. #football #btsport #championsleague #BARLIV #BarcelonaLiverpool

I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

this is why i dont want potch at United . every season they are close to something they always bottle it under him and always go on a bad run at the wrong time of season. keep ole in charge. if ole gets us top 4 and maybe fa cup keep him @ManUtd @btsport

Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

I think this @btsport debate on mane is hilarious. All about whether mane scored and nothing about how easily he went down. He didn’t want to score! That’s why he went down....

@btsport **** your app player, missing the last 20 mins with some bullshit error code

if we recruit potch in the summer . wrong decison for me . without his key players . he isnt that great . last 3 games have been awful . keep #olegunnarsolskjaer @ManUtd #FACup @btsport @SkySportsNews

@AndyhHolt @btsport @EmiratesFACup Better than 6pm Sunday. not overly bad for Luton fans if we win the replay but for Sheff Wed fans not good. Bottom line 6pm on a Sunday is not a natural time for a football match

@Alan_Alger_ @btsport My guess is its because it is the FA Cup but that's a pretty poor excuse in my view.

@btsport is there a mute button to cut out Steve Mc’manaman’s constant droning & slagging of arsenal. He is suppose to be neutral when commentating surely. All he does is poke at the Gunners.... get him off

opening 12 mins very poor . we haven't got going .. come on @ManUtd we need to be faster .. @btsport #FACup

what a first game for #OleGunnarSolksjaer @ManUtd 😊😊 never would of happend under jose . 5 goals attacking football players were trying things players were happy ..keep it going lads @btsport

As per usual @btcare @bt customer service sucks. Had an appointment the cancel it with no notice. Been on hold for 15 mins with no update.

@TonyAdams @btsport You should have got down there and pulled the shirt back on

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

Bloody hell @btsport the free kick shouldn’t have been awarded coz Martial dived never mind having a player offside. #manutdarsenal

The @btsport commentary on @RangersFC v @JamTarts is awful. Rob McLean is horrendous

@btsport your customer service is disgusting.

@AppleSupport @BTCare not sure who I should be contacting. Bought a knew MacBook Pro tried connecting it to my broadband keeps saying the Wi-fi network Wi-fi requires a WPA2 password. I’m putting in the password. Please help

@btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

@BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

@BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

@BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

@BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

@BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

I am going to flip why has my internet been so slow the past couple of days !!!!!! @bt_uk

@SkySports @btsport .. why ******** do I wanna watch best premier league goals from 1993 or Man U v Galatasaray from 93/94.. when there’s live football on... Sort this shit out #whatamipayingfor #fuckintrashTV I want a refund

@bt_uk Thank you!! Due to my rural location, we’ve only ever had 1mb Broadband and poor wifi connection due to shape of house! Today the Hub 2 arrived with a Disc....OMG we have internet in every room, no drop outs either. #GameChanger

@BTCare appalled at the level of customer service. Suspended email acct and need urgent access since this morning. This needs fixed

@bt_uk Hi BT - account number MR71678453. called on Tuesday great service by Helen. Renewed our package. She was absolutely brilliant, there was no guilt tripping and I didn't feel pressured at all. If you have any bonus/gift voucher scheme it'd be great if you gave her something.

@VikingDanTV @bt_uk @virginmedia Still, 3 damn weeks, they are gonna drag 😂

@bt_uk No local service issues detected, I listed a fault nearly a week and a half ago and still no improvements or updates

@BTCare how come my 80 year old mother can't be protected from scan callers by BT protect; your Indian help desk were less than helpful and I get the impression you're happy to provide a basic service but not happy to help the elderly. #BTisAgeist #btcare #blockscammers

@suziperry @btsportmotogp @SilverstoneUK @btsport Normal service is resumed for 2019 GP 😊

Well looks like my broadband swap over is going well 🙄 Meant to start 8th August with @Plusnet then told 23rd August. Come home today to find my current provider @bt_uk has obviously disconnected me as I can't connect and it's asking me to reset as if I'm a new customer 😠