BT (British Telecom) Outage Report in Hayes, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Slough, Hounslow, Ealing, Stanmore, Wandsworth, Edgware, Mitcham, Hampstead, Barnet, Woking, Uxbridge, Paddington and Thames Ditton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| Slough |
Wi-fi | |
| Hounslow |
Internet | |
| Hammersmith |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Green
(@carolinesgreen) reported
@virginmedia We have patchy internet and it doesn't work on at least three devices in my house. They all worked fine with the last router so it is NOT our devices at fault. I am paying for an extremely sub standard service and am very very cross. Thinking of going to @bt_uk ASAP
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Clive Wratten
(@Clivewratten) reported
@bt_uk Your guarantee is over 40mbs and this is a WIFI LAN connected reading. Been the same on and off for months, BT come & Openreach come & say no problem, it works for a while & then goes belly up. Given up on it ever being consistent, like promised, to be honest.
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Mr Gingerlegs
(@JimG747) reported
@adam__friend @DreyfusJames @bt_uk It`s not the owner it`s the router they supply that counts, BT has supplied terrible routers for years.
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Triceraterf
(@mid502) reported
@toucanjester @DreyfusJames @bt_uk They are too big. I pay through the nose for my internet now (a reseller of BT) just to avoid that level of service you've just experienced.
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OnlyMe
(@JustBusyWriting) reported
@toucanjester @DreyfusJames @bt_uk We have fibre from the pole to our house (Swish fibre did it in our area). It’s more about the cable weight and the tension where it attaches which is the issue, as it was explained to me by BT. Had we been the house next the pole, a copper cable would have been okay.
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James Dreyfus
(@DreyfusJames) reported
@toucanjester @bt_uk That’s really bad. We had nice engineers. They all had the same issue. Moved on by BT.
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KJMabbutt
(@KjMabbutt) reported
@bt_uk Our estate has had no Broadband for over 9 days, any chance you can help??
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Code Ninja
(@IAmCodeNinja) reported
@DreyfusJames @bt_uk I'm with BT now, and have good service but by God you better know your arse from your elbow when things go wrong, because they'll have your wallet if not.
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David Meikle 😺
(@archied009) reported
@DreyfusJames @bt_uk Customer service is not high on the list of priorities for most organisations. If they're not providing a service, are you not entitled to stop monthly payments ?
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MrC 🛸
(@toucanjester) reported
@DreyfusJames @JustBusyWriting @bt_uk Today its usually fibre to the large green boxes (DSLAM) & then 🤞🏽 copper beyond. Unfortunately there is aluminium & even paper insulated wires still in the ground. Underground boxes flood easily especially after a storm, wires get rubbed down in the trees if it’s pole fed