BT (British Telecom)

BT (British Telecom) Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayes, Greater London, England 01/13/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hayes, Slough, Uxbridge, Windsor, Greenford, Hounslow, Wallington, Brentford, Hammersmith, Paddington, Watford, Stanmore, Greater London and Barnet.

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City Problem Type Report Time
United KingdomBarnet Internet
United KingdomLondon Wi-fi
United KingdomHayes Internet
United KingdomLondon Internet
United KingdomSlough Wi-fi
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • susan_pym Susan Pym (@susan_pym) reported from Brentford, England

    To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mags_b22 Mags 22 (@mags_b22) reported

    @bt_uk This is the problem since they have no invoices. The church and hall would be a business account and, the presbytery would probably be residential.

  • grumpyteacher7 Mark Bishop (@grumpyteacher7) reported

    @Adam_Penning @BBCMoreOrLess @btsport I'd also suggest learned people wouldn't disagree with you, if you weren't spouting nonsense and trying to push your own agenda through using your undeserved platform. Such stupidity deserves challenging. Just accept kids wearing masks in school. Short term solution.

  • CatchCarter_Now Carter (@CatchCarter_Now) reported

    @bt_uk awful service for wifi. I recommend looking else where.

  • Boycie3 Tracy Boyce (@Boycie3) reported

    @bt_uk Seriously? But you can’t sort out my problem, answer my emails or fix my broadband. Only on going since May 2020! 😡

  • _Justin_Leigh_ Justin Leigh (@_Justin_Leigh_) reported

    @btbusinesscare So today was the day (for the third time) that the issue with my broadband was due to be resolved. No surprise that the BT engineer did not show up, yet again.

  • LisaS_FD Lisa Stevenson (Willoughby) (@LisaS_FD) reported

    Another little gift from @bt_uk today - a price increase from March ... would be nice if they connected me to what I ordered first.. mistakes and mishaps since Feb 2020. I have a service but not the right one! Not exactly the speed guarantee promised on TV

  • dean_dolan Dean (@dean_dolan) reported

    @btbusinesscare I need a contact that has some sort of clue. Account manager hasn't got one, support@bt hasn't replied, phone is pissin useless. Email of senior support? Don't tell me to phone. No one has time for that

  • PrettyFlaming10 PrettyFlamingo (@PrettyFlaming10) reported

    @bt_uk No. No-one is able to confirm if this order has been cancelled despite the letter addressed to me offering to do exactly that. We found out earlier that your customer has also caused a credit check to be run on our address. My husband is speaking with your Security Team today.

  • SuziUllah Suzi Ullah❤️ (@SuziUllah) reported

    @bt_uk I was considering enquiring about broadband but looking at all this poor service and price hike I think I’ll stay where I am!

  • GarimaGB Garima (@GarimaGB) reported

    @MarcAllera @bt_uk @EE EE- We never slow you down... we just turn cold turkey and kill you ?