BT (British Telecom) Outage Report in Hayes, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, London, Hammersmith, Hounslow, Slough, Paddington, Wembley, Edgware, Brentford, Fulham, Kensington, Richmond, Ealing, Uxbridge and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Kelvin Thomson
(@ThomsonKelvin) reported
from
Barnet, England
@bt_uk Broadband seems to be down in Barnet area. Please advise
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ajay uppal
(@AjayUppalKitty) reported
@bt_uk @ClndrHj BT Broadband not working in KT173BX as the pole has fallen off. Have registered the issue but the engineers just keep sitting in their vans. We’re told that temporary 4G access will be provided but no luck so far
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Aztec
(@Aztecgold1942) reported
@sadams_s @bt_uk I am English any problem ?.
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Kirsty B
(@kirstib99) reported
@bt_uk Just wondering why my Dad is being told he needs a power of attorney when he lives at the same address as his wife & is currently the one paying the bill! His wife has been in intensive care for 5 months! He really doesn’t need the stress of this!Shocking customer service.
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Duncan
(@linginuk) reported
Hey @btsport WTF happened to the cricket?
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Luke Fabry
(@luke_fabry) reported
@bt_uk our entire streets broadband is out regardless of provider because of a downed wire. All I get (when i eventually speak to a human) Is you're aware of a major incident but the estimated fix has slipped from last night to tuesday! Been down since Friday lunchtime.
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Arkamu
(@ArkamuNFT) reported
@bt_uk Hi. This has already been done. Openreach said the line is severed. They said BT will fix this but you won't come and look until Tuesday and then you need to apply for nthe council to give a permanent for temporary traffic lights. We may have no connection for weeks
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Frazer “Crisps: Their part in my downfall” Lee
(@frazer_lee) reported
Hey @bt_uk Broadband is down for my entire village but when neighbours call you, they were just asked to restart their hubs? We think a line is down to the village after the storm rather than just a household problem.
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Shamila Younis
(@ShamilaYounis) reported
@bt_uk Hi there, I am trying to make a payment to my account, when calling I have been told my account can’t be found. I am trying to log via the apps and my details are not recognised. Service has been cut off please help
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Ben Saunders
(@BSaundersSport) reported
@virginmedia I've made a complaint to you. Can you please get in touch with @btsport to find out why it happened and to make sure it doesn't happen again?
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Miranda Hughes 🇪🇺🏴
(@hughcakecat) reported
@bt_uk No WiFi since 3am in RG29. Is that the same for everyone, the mini hub is not working either?