BT (British Telecom) Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB3 and UB4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Finchley, Fulham, Carshalton, London, Wembley, Watford, Bushey, Slough, Ealing, Mitcham, Epsom, Paddington, Weybridge, Brentford and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 Finchley |
Internet | |
| Fulham |
Internet | |
| Carshalton |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Watford |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Marsh
(@chrismarsh323) reported
@bt_uk @Edsylad Looks like good customer service to me
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🏴☠️☆🧲° ₿ Ĩ Ť ∅ $ Ħ Ï °🧲☆🏴☠️
(@DarDaMonk) reported
@bt_uk Disgusting customer service.
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Deru Anding
(@Deru_DAA) reported
@bt_uk You see people BT asking me. Asking me to reveal my address, account detail here for the masses to see so that they can see the problem with my bt broadband.
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Cat Doyle
(@CatDoyleMCR) reported
@bt_uk Hi there. My internet speed has been really slow this week. It’s normally fine, is there a problem in the M20 postcode area?
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tony nicholson
(@tonynic02397077) reported
@AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.
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Deru Anding
(@Deru_DAA) reported
@bt_uk I have many response from BT here but when I replied I am asked to call 0800. BT can't deliver now than almost 2-month, I can terminate my contract without paying termination fee. Is that correct. I want to cancel today if not fixed. Too much problem.
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Save Scampton email 4Savescampton@gmail.com
(@SaveScampton) reported
@bt_uk NO LANDLINE SERVICE AND YOU CANNOT SEND AN ENGINEER UNTIL 5 APRIL DISGRACEFUL
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CaglΞ⧫
(@Cagle_Eson) reported
@mikeincov @bt_uk The problem is all providers use the same network which is operated by Openreach. If Fibre wasn’t available with BT it won’t be available with another provider. But I’m interested to know...did the new provider give you faster speeds and if so who was it so I can switch please?
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Wes Parker
(@WesParker23) reported
@bt_uk The loyalty team sent out the engineer. They stated that if the engineer is unable to rectify the problem he would report this and the contract would be cancelled as prior agreed with the loyalty team. It’s no surprise that I haven’t heard from them really.
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Hillard 👑
(@hillardm) reported
@bt_uk Please DM I've spoken to the home move team on multiple occasions no one has been able to help without telling me it'll be a few days. If you can put someone in touch that can actually do something then that would be great!