BT (British Telecom) Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Paddington, London, Hammersmith, Fulham, Barnet, Mitcham, Northolt, Bushey, Walton-on-Thames, Wembley, Northwood, Wandsworth, Hounslow, Teddington and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
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| London |
Internet | |
| Paddington |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Big Christoff
(@xrisions) reported
@bt_uk STAY CKEAR OF THIS HORRIFIC PROVIDER. THEY MIS SELL, BILL INCORRECTLY. DOWNGRADE LINES BY NISTAKE THEN WHEN 'BACK UPGRADING THEM' MESS IT UP LEAVING YOU WITHOUT SERVICE FOR 5 DAYS AND UNABLE YO WORK FROM HOME. 6 MONTHS OF THIS....NO MORE
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Melanie Mackin
(@mel7j) reported
@btbusinesscare I need, need just one person to deal with this via email. Calling is horrendous, average 40 min wait then no help at end. I am at the end of my tether with this. Very anxious. Please provide 1 email.
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lev_vst
(@lev_vst) reported
@bt_uk With BT never been able to watch TV catch up on my TV, as soon I changed to Sky I could! Same exact copper cables. How do explain that🤔? And Sky more affordable. Better customer service, must add.
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Katie Figueira
(@delivery_fig) reported
@bt_uk Just got my new Smart Hub 2. The instructions are saying to connect the red Ethernet cable to the modem but you’ve not given me a new modem. The one I already have from BT is an ADSL modem that I can’t fit the red Ethernet cable into. HELP
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Sam Hinks
(@samhinks) reported
@btbusinesscare, @BTBusiness. Something told me it would be a nonsense dealing with BT trying to get fibre broadband. Should have trusted my instincts. Apparently my address doesn't exist, even though I'm an existing customer. Can anyone else provide that service in Stockbridge?
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Mark D Abrahams 💙
(@Mark_A69) reported
@bt_uk it’s 2021, we’ve been in a pandemic for nearly 18 months forcing people to work from hone relying on their wifi…our home wifi crashed yesterday at 3pm and requires eng support to resolve but earliest is 5 Jul to fix - do you think that’s acceptable?! #delay #waiting
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lev_vst
(@lev_vst) reported
@bt_uk With BT never been able to watch TV catch up on my TV, as soon I changed to Sky I could! Same exact copper cables. How do you explain that🤔? And Sky more affordable. Better customer service, must add.
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jacqui hogg (jake)
(@boss__hogg) reported
Get @bt_uk’s halo 3 broadband they said, never loose connection they said……. LIES!!
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Kim Florence
(@KimHend73136189) reported
Serious Question? #WTF @NetflixUK why is it via @bt_uk TV app I'm suddenly locked out of my 2 kids profiles but not my 2 adult ones? I Have access to all profiles on all other devices apart from the TV. Kids accounts connect for like 1 sec then boot me off- Ui-113.
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soph v. 458
(@sophb66) reported
My WiFi has been terrible this morning @bt_uk dropped out 3 times in 10 mins. I am really busy with work please don’t do this to me