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BT (British Telecom)

BT (British Telecom) Outage Report in Hayes, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Hayes, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Paddington, Wembley, Mitcham, Barnet, Sutton, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Carshalton, Northolt, Feltham, and Ruislip.

CityProblem TypeReport Time
Hammersmith Wi-fi 16 hours ago
Hammersmith Internet 24 hours ago
Hammersmith Internet 1 day ago
Hammersmith E-mail 3 days ago
Hammersmith Internet 3 days ago
Paddington Internet 4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • ThomsonKelvin
    Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • erossiniuk
    Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • CaitTeachesKind
    Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • janemeans
    Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • MJ_Wong
    Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • DecorTiles
    Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • peter33266430
    peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • Winemonday
    Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimbo_horner
    James Horner (@jimbo_horner) reported

    @bt_uk ITVHD signal strength 42 signal quality 80

  • PCroz13
    Paul Crozier (@PCroz13) reported

    @bt_uk Hi Theresa. The fault is now fixed. However, the broadband is slow; circa 13MB download consistently; I used to get circa 35. The latency is around 100ms and the jitter is consistently under 8. The line is reported by several tools as Excellent, so why is the speed so low?

  • Mark196x
    Mark_6x (@Mark196x) reported

    @bt_uk Thanks Catherine, I think it's mainly the inferior @YouViewSupport platform that's the main issue. There are many people that have had similar failed recordings and who've asked to have the option of manually scheduling a recording. My previous BT Youview box did the same too.

  • TractorFromNFK
    Tractor Boy (@TractorFromNFK) reported

    @ScrumpyDaniel Glad it’s not just me. It’s usually flawless. I’ve tried it on two Apple TV’s. Got one upstairs and downstairs and both do the same @btsportfootball @btsport can you fix this please. Ultimate not working on Apple TV.

  • Yoo7HS
    ThaMika’iliPrince 🧸®️ (@Yoo7HS) reported

    Ffs, unable to login to BTSport

  • Mark196x
    Mark_6x (@Mark196x) reported

    @bt_uk As the @YouViewSupport platform doesn't allow you to pad out scheduled recordings you have to rely on broadcasters sending out the correct start and end times. About 90% of scheduled recordings that fail are on the IPTV platform ie BT Sport 1,2 and 3 or Eurosport 1 and 2.

  • 20decs1
    20decs (@20decs1) reported

    Jermaine Jenas is such a **** commentator - dull, monotone and just downbeat overall #btsport #THFC

  • Ollieslost
    Ollie (@Ollieslost) reported

    @btsport 'Enhanced Video' button doesn't work on your website

  • Wemsimeen
    Wemsimeen (@Wemsimeen) reported

    @bt_uk are you having any network problems in the SL6 area?

  • IainGor71412937
    Iain Gordon (@IainGor71412937) reported

    @btsport Germaine Have they narrowed pitch at Palace use to be maximum size so this could be why wings not used???? Thanks Iain. ps Positive views GREAT GOAL & NOT defender should be there or Goal keeper should have saved. I am trying to make bets in play why NOT working at WH