BT (British Telecom) Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB3 and UB4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Hayes, Finchley, Hampstead, Paddington, Ealing, Hounslow, Mitcham, Twickenham, Fulham, Slough, Isleworth, Sutton and Belsize Park.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Total Blackout | |
| Wembley |
Internet | |
| London |
||
| Hayes |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
@bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening
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Gerry Murray
(@gerryjmurray) reported
from
Beaconsfield, England
After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michele 💙
(@Michele__Walker) reported
@bt_uk @BTCare can someone help we have an ongoing problem. Phone lines down. Local business team rubbish. We are loosing money
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
@BTCare If you're increasing my prices am i able to cancel my contract early within 30 days of the email? TIA
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Haydon Beagley 💙
(@haydonbeagley) reported
Need some help @bt_uk can’t seem to get my phone to connect to the mobile phone network here in Malta 🇲🇹 any suggestions? My plan has Roam like Home and has worked previously when I visited Malta. Having to rely on Wi-Fi.
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Paul
(@ukmcfry) reported
@bt_uk Hi Claire, thanks for the reply. I need to carry out further tests to make sure and I'll get back to you if there's still a problem.
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fox
(@_elizabethfox) reported
@bt_uk haven’t had wifi for 12 days. Spoken to 22 different agents, 1 wrong engineer booked after 15 phone calls, hung up on 4 times, 2 correct engineers visits booked who never showed, and a daily text telling me my problem has been resolved. Where do I go from here?
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Richard Gordon
(@rgordon1983) reported
@bt_uk @MarcSDuffy That’s a dreadfully antagonistic response from a company of that level of ‘stature’, Sharon. Like, really poor form. 👎
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stephenmbrook
(@stebrook) reported
@bt_uk sort it out I have had to have 3 days of work and 3 different engineers round my house to fit fibre the first one on the 24-1-23 and we are now on the 14-2-23 and still not working this is driving me mad
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Estel Nixon
(@estelnixon) reported
@bt_uk your wifi is shocking ever since open reach has done some work on it, I am a long time customer please contact me
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Steve
(@Knoller6969) reported
@wright010619 @mrjakehumphrey @btsport It’s awful isn’t it. Bring back Brian Moore and Barry Davies
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Mick
(@mick8802) reported
@Charl_H79 @EE @bt_uk I believe you have a short period where you can cancel and switch without penalty when they increase prices. Worth checking out. I done it last year with virgin but then they gave me a better deal to stay