BT (British Telecom)

BT (British Telecom) Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB3 and UB4.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hayes, Greater London, England 05/14/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Paddington, London, Slough, Harrow, Hampstead, Bushey, Wembley, Northwood, Ealing, Watford, Radlett, Hendon, Colindale, Walton-on-Thames and Surbiton.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomSlough Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Benkhan28 Ben Neeamuthkhan (@Benkhan28) reported

    Paid £20 quid for the ufc last night.. been waiting to watch the 12pm showing for 25 minutes! Poor service @btsportufc @btsport

  • flutterbyes1983 J9 (@flutterbyes1983) reported

    @btsport booked and paid to watch UFC 264 on your Sky box office channel, said it started at 12 and it’s not on yet, please help!

  • youwantsomeofit Andrew Lawson (@youwantsomeofit) reported

    @BTCare @bt_uk BT - please sort out my complaint so I can pay you. Your service is a shambles Complaint reference VOL013-601315558139

  • paulinahunyardi JezeBelle (@paulinahunyardi) reported

    @bt_uk And emailing them is going to solve the problem of the stream not working right now how Michaela?

  • shelt1989 Matt Shelton-Smith (@shelt1989) reported

    @bt_uk @_JackRushton Everyone having this issue how about you look into it and let us know what's going on

  • Reiverma Reiverma ⭐️ (@Reiverma) reported

    @bt_uk There is no way that the speed is5 mbps! cannot even get the speed checker to load! Ot is unbelievably slow and has been for the last 3 days. My neighbour is also having difficulty.

  • Reiverma Reiverma ⭐️ (@Reiverma) reported

    @bt_uk Where do I start a complaint? Our internet connection is still in the ditch over a year after the tree brought down the pole. Since the heavy rain our broadband speed has been awful. Sick of this now......Rural living......

  • sarahbarloww Sarahhh (@sarahbarloww) reported

    @btsport why is the box office replay not working? It’s gone 12 noon…

  • MJ65420747 MJ (@MJ65420747) reported

    @Sam_Green09 Same problem here, paid £20 and unable to watch! #btsport

  • MsBajanLegz Virgo987 (@MsBajanLegz) reported

    @btbusinesscare @btsportfootball Please explain why I purchased TV and Internet package on 10th June for my business and still you have not installed the Internet despite me ringing several times, I'm paying for a service you have not provided and your engineers are disgraceful??