BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Kingston upon Thames, Camden Town, Wallington, Wembley, Harlesden, Slough, Hounslow, Ealing, Guildford, Wandsworth, Coulsdon, Mitcham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| Kingston upon Thames |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Joshua Milton
(@miltipello) reported
from
Camden Town, England
Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Kelly MBCS CITP
(@kellysolsni) reported
@BTCare On hold for 27 minutes waiting for customer care and get cutoff.... Really!!!!
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Powered by Tea
(@zeetha) reported
@btsport Well did eventually get through to an adviser, but apparently theres no deals to be had. They sounded like they couldn't care less and with my bill going up by £15 a month it made it an easy decision to cancel. Audio commentary will be my friend from now on for their matches!
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James ❤️ 🎶 🎶 ❤️
(@fab_seventies) reported
@bt_uk I managed to get someone to help. 👍🏻
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Mike Higgins no DMs
(@strolltoitaly) reported
@bt_uk I tried to cancel my service yesterday. I'm still trying today. The only way is by phone I have been waiting for 30 minutes listening to crappy music. Let me leave, please!!!!! I have put your router in a drawer. Help!!!!
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Atul Haria 🌱
(@atulharia) reported
@bt_uk Hi. Is the internet down in Hendon NW4? If so, when is it likely to get back up again? Thanks.
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Daryl M
(@MyBallsWazHot) reported
@bt_uk your customer service is literally the worst. I want to move my package to another house TODAY OR I will be cancelling and moving to a better provider! #incompetent
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Julie Mitchell-Mehta
(@JulieMitchell_M) reported
@bt_uk I think it must be. You’ve now cancelled my order for the 4th time. I’m waiting for a call back in the next 90 minutes. If that doesn’t happen you will be losing a customer
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Dave Eaton
(@davoeato) reported
@bt_uk I am a new customer, I raised that my voicemail was not working 6 weeks ago. I have requested escalation but no contact in 10 days despite several emails. I have trying to get through for 40 mins on the phone. Is this acceptable service?
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Bob
(@sup3r_j25) reported
@bt_uk hi there. Looking to cancel my bt homephone and broadband and i’m looking to find out when my contract ends and if theres any early termination charges?
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Joy Thomas
(@joyltom) reported
@bt_uk Customer service is terrible! I’m sick of having to contact you to solve your mistakes. So frustrated.