BT (British Telecom) outages and service status in Walton-on-Thames, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 6 outage signals in the last 24 hours around Walton-on-Thames, including 6 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 22, 7:59 PM GMT+1.
- Internet (54%)
- E-mail (19%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (5%)
- TV (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Walton-on-Thames, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, Hammersmith, Southall, Brentford, Surbiton, Kingston upon Thames, Chertsey, Wandsworth, Greenford, Epsom, Feltham, Ealing, Woking, Morden, and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Southall
|
Wi-fi | 11 hours ago |
|
Southall
|
Internet | 14 hours ago |
|
Hammersmith
|
Internet | 16 hours ago |
Nearby cities with recent reports
14 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Brad W (@thewattsy) reported from Hillingdon, EnglandYo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, EnglandWtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Richard Small (@letter_presser) reported from Richmond, England@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, EnglandWhy is my broadband not working in West London @bt_uk?
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Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Nat 💕 (@Silcox777) reported from Worcester Park, England@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Barry French (@Barry2103) reported from Richmond, EnglandThere is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Matty (@Scott9M) reported from Wandsworth, England@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Scarebear (@Scare158Steve) reported from Wandsworth, England@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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J Andres 🎧 (@JAndresDJ97) reported from Brentford, England@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Tolkien (@tomtolkien) reported@bt_uk There’s no broadband in TR7 and you’ve turned off chat support, phone support and SMS support (that’s all support and contact options) for the next 12 hours.
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Norman Wilson (@nwwilson) reported@bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏
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🏴 james buxton 🏴 (@buxton081) reported@bt_uk I’m having an issue retrieving my emails is there something wrong on your end?
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Darren Smith (@Smicer999) reported@bt_uk Please can you supply an email address to document my experience with BT & Openreach that has to date: Cost me 8 hours of my time on the phone every day since June 3rd. I’ve had to take 2 days off work. I want to raise a data subject access & a complaint before I go OFCOM
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me
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George Somerville (@geosomerville) reportedDear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!
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Aaron Law (@AaronLaw92) reported@bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated
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J (@jaysta1979) reported@jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......
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thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reportedI think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.