BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 12/03/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Hammersmith, London, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham, Southall, Greenford, Slough, Staines, Paddington and Mitcham.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk 2 Engineers turned up on Friday, and surprise surprise it's not working properly!! I will be contacting OFCOM about you!!!

  • bigpuppamiggz Billy (@bigpuppamiggz) reported

    @btsport fix your picture quality for football matches or even make a uhd channel or just leave it to sky and Amazon… also get better pundits

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk They said that the problem was with the master socket, which they changed. It worked yesterday, but today it's been dropping out. I'm trying to phone BT now, on hold for over 20 minutes. Just goes to show how many people are experiencing. I'm paying you over £80 for a £5 service

  • AliShahin92 شاهين علي (@AliShahin92) reported

    @bt_uk have the worst internet I have come across. 2 weeks straight kept freezing and the router decides to reboot every 30 minutes. Charging me per month for what 🙄🙄

  • RASweet8 Richard Sweetnam (@RASweet8) reported

    Wtf is @btsport trying to do with Cheika and Jones. Thankfully they are both far too classy to be drawn into that messing #ENGvARG

  • DoodlinSaph DoodlinSaph (@DoodlinSaph) reported

    @bt_uk I live in an area where full fibre still isn't available. My speed dropped from 52mb to about 29mb. I spent 1.5hr on phone to be told - Speed was going down anyway because line 'aging' - You won't do anything about it - I still have to pay an outrageous price for it. 1/2

  • davehill62 @davehill62 (@davehill62) reported

    @bt_uk bit disappointed I haven’t received a call back today , my mother in law has care call and the line isn’t working, I need it fixed asap, I get it’s Sunday etc , but we need some help

  • LiveseyScott scott livesey (@LiveseyScott) reported

    @bt_uk I think it's too late. I will be investigating ways to cancel my contract with you!!!!!!!

  • MoretonEllen Ellen Moreton (@MoretonEllen) reported

    @bt_uk is there an issue with your system? I moved out of a property a month ago you cancelled my contract and now you've just sent me a bill? Really?

  • Bilkomark Perky by name (@Bilkomark) reported

    @bt_uk It’s way too late for more false promises ( or are they lies ). I’ll pass for now and just let anyone who listens know NEVER TO BOOK WITH BT.