Is BT (British Telecom) having an outage in Walton-on-Thames, Surrey, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Walton-on-Thames, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England

August 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:30 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (63.60%)
  • Phone (16.25%)
  • E-mail (7.77%)
  • Wi-fi (7.77%)
  • TV (2.47%)
  • Total Blackout (2.12%)

BT (British Telecom) in Walton-on-Thames, Surrey, England Comments

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BT (British Telecom) Issues Reports Near Walton-on-Thames, Surrey, England

Latest outage, problems and issue reports in Walton-on-Thames, Surrey, England and nearby locations:
  • xkayleighkinsx
    😘 Kayleigh 😘 (@xkayleighkinsx) reported from Fetcham, England

    @BTCare You didn’t really give us a better option tbh your customer service is appalling

  • xkayleighkinsx
    😘 Kayleigh 😘 (@xkayleighkinsx) reported from Ham, England

    @BTCare Of course! Too many hours spent talking and wasted. Decided to cancel & going with another provider #fedup #badcustomerservice

  • ligarius
    colin lewis (@ligarius) reported from Ham, England

    @BTCare Internet poor last day or two. Even worse this hour. Phone call from Open Reach asking to connect computer to communicate. Dodgy?

  • Tobys__Mummy
    Rachel Corrie 🏳️‍🌈 (@Tobys__Mummy) reported from Epsom, England

    @BTCare Hi, please can I ask why your colleagues at BT Openreach are CONTINUALLY telephoning my Grandmother about selling her internet broadband?? She’s 94 and doesn’t need the internet. When I explained this AGAIN on the phone earlier, you hung up on me. Unbelievably rude.

  • EllaLouPow
    EllaLouise (@EllaLouPow) reported from New Malden, England

    @BTCare We are existing customers and it’s the home moving service. We where told that the systems had cancelled our installation appointment. When calling to find out why and when our BT will be installed none of the agents were able to answer. My partner has spent hours on the phone.

  • EllaLouPow
    EllaLouise (@EllaLouPow) reported from Egham, England

    I don’t normally complain on here but @bt_uk @BTCare are by far the worst service my partner and I have ever experienced. I cannot explain how bad it has been and we still haven’t got our internet and BT Tv installed! #SoAngry #BT

  • clairelosito
    Claire ✨ (@clairelosito) reported from New Malden, England

    @BTCare hands down the worst Internet provider known to man.

  • mat_rickard
    Matt Rickard (@mat_rickard) reported from Surbiton, England

    @BTCare I'm out. Please cancel my contract. This is no longer acceptable

  • mat_rickard
    Matt Rickard (@mat_rickard) reported from Surbiton, England

    @BTCare Blue light but no connection. Been down stone 1pm. Drops a dozen times a day

  • mat_rickard
    Matt Rickard (@mat_rickard) reported from Surbiton, England

    @BTCare Every day it goes down

  • RaaachelClarke
    Dory (@RaaachelClarke) reported from New Malden, England

    @BTCare I had an appointment booked for an engineer to come and install my BT hub. They haven’t shown up and i’ve not had any update at all. Please can you help with this?

  • Tony_Warren
    Tony Warren (@Tony_Warren) reported from Surbiton, England

    @BTCare no signal in the KT6 area, any known problems?

  • cordelia4104
    Kate Harris #FBPE (@cordelia4104) reported from Richmond, England

    @BTCare I advise them that they are criminals and that I will report them. They laugh down the phone.

  • adamkinsley
    adam kinsley (@adamkinsley) reported from Hounslow, England

    @BTCare @WeAreOpenreach Or you could deal with my complaint as the van was decked out in @bt_uk @btcare branding.

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Ditton Hill, England

    Not sure what’s worse, @mrdavidhaye fights on @davechannel or this load of shit on @btsport #FuryVseferi

  • CharlieMKing_92
    Charlie King (@CharlieMKing_92) reported from New Malden, England

    @btsport so your app out will you fuck sake!

  • jimellis123
    James (@jimellis123) reported from New Malden, England

    @BTCare No, it was only yesterday that my other half took a day off work for nothing. We're not sure it's worth chasing up anymore. We even received a bill for a month when we had no service! It's taken 5 months to get nowhere. @indyflower has names/dates etc if you want more info.

  • jimellis123
    James (@jimellis123) reported from New Malden, England

    @bt_uk @btcare Utterly woeful service, poor communication (ironically) and trouble distinguishing elbow and buttock. However long you think it should take to sort a simple issue, it's far far longer. If ever. Terrible.

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Surbiton, England

    @BTCare It's an @EE broadband issue. Please could you explain to me why @btsportfootball @btsport took the decision to stream this match and the @UEFA @ChampionsLeague final on @youtube rather than showing it on the @btsport showcase channel on @FreeviewTV ?

  • staggy77
    Lord Stagg 🌍 (@staggy77) reported from Richmond, England

    Wow, one tweet and they turn it around. Exceptional customer service by @BTCare I’m amazed tbh

  • nicolalabyrne
    nicola byrne (@nicolalabyrne) reported from New Malden, England

    @BTCare I am trying to report an urgent fault. My 91 year old grandmother is without telephone service. It is vital we can contact her and her care line works. Neither at the moment. Please #help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • shand359
    Shand Stewart (@shand359) reported

    @BTCare I just signed up to new 18 month contract. Wanted the BT Sport deal for 18 month. Not a NEW customer so cant get it. Not great customer service!!

  • Laurenleah_
    876 Princess🧚🏾‍♀️ (@Laurenleah_) reported

    @BTCare Slow speeds & the WiFi is constantly disconnecting from my phone. Who do I contact to get this fixed because we are currently looking at providers to change to

  • ___Kraig___
    Kraig (@___Kraig___) reported

    So let me get this straight @btsport. You've lost the rights to loads of football, lost the rights to NBA, lost the rights to UFC and god knows what else, but you want to increase my bill in September? Why would I continue to pay you for a reduced service with fewer products?

  • riverstourward
    Andrew Ward (@riverstourward) reported from Bures Saint Mary, England

    @ashlea10711 @BTCare Try Virgin, if you want shameful customer service.

  • Wolverinesclaws
    Andy Haigh (@Wolverinesclaws) reported

    @BTCare Check my other tweet. Your customer service is shambolic at best.

  • OrignalBabydoll
    Toks MamaBear Timson (@OrignalBabydoll) reported from South Croydon, England

    @BTCare Absolutely nothing is happening that is my issue right now

  • Bendeparis
    Bendeparis (@Bendeparis) reported

    @BTCare @rich_allen85 Without French Ligue 1, I will cancel my TV subscription!

  • Tom93840071
    Tom (@Tom93840071) reported

    @BTCare Yes with the promise of delivery tomorrow at the latest at point of order, now told completely out of stock which is shocking and your customer service advisor Holly Pilling in Bolton office couldn’t give a damn.

  • DrImpaler
    Dr Ian P (@DrImpaler) reported

    @oxchris @BTCare you need to get hold of their "family and friends" support team, the secret support team for staff because BT know their support to customers is shocking.

  • JanuaryBabies01
    Pink Gloves 01 (@JanuaryBabies01) reported

    @jamescvd1980 @dondinelli @MTKGlobal @BronzeBomber @Tyson_Fury @btsport @RealCFrampton @paddyb_ireland @Stevenward_ @ChampCummings @SamMaxwell88 @mccullough_marc @sugarseantl @frankwarren_tv @BTSportBoxing This is a rough sport, I get the impression its not for everybody. People are way too sensitive & take "talk" WAY too seriously. Never a need to be so butt hurt over stuff like that.