BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hayes, Hammersmith, Southall, Wembley, Camden Town, Hanwell, Brentford, Kingston upon Thames, Wallington, Harlesden, Slough, Hounslow, Ealing and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Hayes |
Phone | |
| Hammersmith |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@pemyork) reported
@bt_uk Thank you all for help the it team has fixed the problem after 5+ hours on the phone and now I’ve got a bill for late payment on something I’ve no to pay …..think you’re the piss now
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Tillie Murray
(@TillieMurray15) reported
@bt_uk my internet has been down all day I've done the troubleshoots and you haven't text me asking if it's fixed (it isn't) can someone get in touch?
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James
(@_GNGR_1) reported
@bt_uk Hi BT, how is it that my prices are increasing, but you are offering the same if not slightly better deal to new customers? Surely if the price of my service is going up due to inflation, then any new deals should match?
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nodoctor
(@beestonley) reported
This month @bt_uk are increasing what I actually pay by 32.3% (because their CPI increase is being based on the so-called full price - before their "special offer" - which I never ever actually pay). This is called having your cake and eating it @MoneySavingExp
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Lynn Woodward
(@LynnWoo50964783) reported
@bt_uk Terrible service, we have had no service since the 3rd of March. Excuse after Excuse. Keep being told different times and dates as to when we will have connection. Apparently we don’t qualify for a dongle as temporary measure as we don’t pay enough.
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This profile brought to you by Ninja Saturdays
(@derednowitahw) reported
@bt_uk I'm being threatened with legal action for non payment of a bill I haven't received, and when I rang up to ask for help the advisor hung up on me. What should I do?
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Jamie
(@Jamie53159065) reported
@bt_uk I apparently need a new router, why couldn't an engineer do this in 1 job why does it have to be a post it job he's literally come to fix and issue its either the line or the router why is this stuff not on their vans 🤔 p*ss poor that's what this is #openreach #bt
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Dee Lally
(@deepopey) reported
@bt_uk hi I’ve signed up for wifi with you and you said you’d automatically cancel my sky wifi and phone line but I’ve not heard anything from sky at all and it’s due to change over 3/4/23. Will you defo cancel for me?
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sue
(@smackie62) reported
@bt_uk 6 days without any broadband . Promised a hub that hasn’t arrived no support when ringing bt. No halo even though it’s in the new contract . I need the Internet to work!
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mohammed hilal
(@mohamme20159034) reported
@bt_uk How is it possible for your team to make so many errors that I am on my 8th round of attempts to secure a broadband package! I was promised a call back from a senior manager and nothing! Over a month and no internet!