BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 01/16/2026 01:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Thames Ditton, London, Redhill, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hounslow, Hampstead, Hayes, Slough, Dorking and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomRedhill Total Blackout
United KingdomIver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronnieg1983 Ronnie Greenan (@Ronnieg1983) reported

    @btsport has to do something with the commentators for next season. They easily have the worst in football

  • peterharper703 PEDRO (Nutty Geeza) (@peterharper703) reported

    @BTCare my hub went down again yesterday and now my Tablet won't connect to the hub again. Happens every time. 40 mins on the phone last time with someone trying to help me get it reconnected. I knew it was about to go down because Alexa goes first before the light goes orange.

  • JohnathanBlaze My friends call me Jonny (@JohnathanBlaze) reported

    @btsport Watching 3 pundits who would never say #OleOut fight back saying Ole out for 20 min is terrible coverage. You need to have someone who can be objective there. His game management cost that match.

  • Desperadmo1 Desperadmo (@Desperadmo1) reported

    @bt_uk Can someone please help me. My Internet was turned of because on your system my upgrade was due today 26th but it was delayed due to more work being needed. I've been a whole 24hrs while working from home not being able to work.

  • Harpiic Harpic (@Harpiic) reported

    @bt_uk My broadband capped at 1mbps using a speedtest this morning. Tried using the BT test using my login and it couldn't find my hub or do a test. Can somebody advise what's the next best course of action? Speeds have been poor as of late, having to reset my hub twice daily..

  • Itswayoverthere thisdidnotgotoplan (@Itswayoverthere) reported

    @BTCare good morning have bt decided to block the use of apps like @cryptocom? Using your service doesn't allow for access to the app however on 4g access is granted without problems. This is happening for other users also

  • simon_harper Simon Harper (@simon_harper) reported

    @bt_uk Seems ok again after a long night of being up and down.

  • John54Barnes John Barnes #GetTheJab. (@John54Barnes) reported

    @rashpalsidhu1 @bt_uk The 2 worst companies to deal with in the telecoms industry join up. What could possibly go wrong.

  • mattz80 Matt Holden (@mattz80) reported

    Ha Ha, this is hilarious. #ManUtd made progress. They lost a final, came 2nd in the league. #lfc had a “terrible” season and still finished 5 pts behind them. @btsport do me a favour @ tell these lot to shut it #EuropaLeague

  • ImmortalemVir Kenneth (@ImmortalemVir) reported

    @btsportfootball @btsport There are literally thousands of tweets about your commentary and punditry team on your football coverage. Time for a huge revamp or lose thousands more subscribers. Savage, Fletcher, Hargreaves, Ferdinand….all very very VERY poor #TimeForChange