BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 01/24/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Wembley, Hampstead, Fulham, Paddington, Southall, Hounslow, Woking, Camden Town, Wandsworth, Tadworth, Uxbridge, Hammersmith and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren_Tanner_ Lauren Tanner (@Lauren_Tanner_) reported

    @bt_uk Booked in advance so they should be kept. We will now be without internet for a month due to your incompetence and cowboy @WeAreOpenreach engineers how do I file a complaint as you clearly think this is acceptable, which is isn’t.

  • DT_S5 DT (@DT_S5) reported

    @bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband

  • SteveDayWriting Steve Day (@SteveDayWriting) reported

    @lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.

  • LaurenDoogs Lauren Doogan (@LaurenDoogs) reported

    @kimmy260387 @btbusinesscare shocking service

  • ChefMonkeyGames Chef Monkey (@ChefMonkeyGames) reported

    @bt_uk any idea what's going on with the outages? Been down for a while now.

  • sim0nb Simon Barnett (@sim0nb) reported

    @lollujo @bt_uk You can't make this up! In all seriousness have you tried asking for a refund for the lack of fibre service? I know you've had b'band, but not the service you've been paying for... Or the very least sending them a bill for the waste of your time.

  • pearson_steven Steve Pearson (@pearson_steven) reported

    Bonkers @bt_uk, @BTGroup BT email expired so tried to have it reactivated. Can’t get the email address back even though I still use that BT email to login to MyBT! Most bizarre support call I’ve ever made! I think you are creating barriers to destroy the potential of tomorrow!

  • supernautynew james davies (@supernautynew) reported

    Yes woke up to the best news ever @btsport is for sale, it is because of them launching a sports channel and going against @SkySports that has pushed the price of the subscription up and making it expensive. Close it down or sell it to @ITV and then watching sport will be cheaper

  • stevecurtis_85 Steve The Average Gamer (@stevecurtis_85) reported

    Right this is the 3rd night in a row, my internet (@bt_uk) and my phone (@o2) have lost connection at exactly the same time. Why. What ******** is going on?? I really don’t understand. Zero signal on my phone and my internet has completely lost connection.

  • ellasmithy2001 Ella (@ellasmithy2001) reported

    @bt_uk internet down in loughborough Leicestershire?