BT (British Telecom)

BT (British Telecom) Outage in Walton-on-Thames, Surrey, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Walton-on-Thames, England

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 06/18/2021 15:00

June 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.79% Internet
  • Phone 11.42% Phone
  • Wi-fi 9.03% Wi-fi
  • E-mail 6.75% E-mail
  • Total Blackout 4.50% Total Blackout
  • TV 1.51% TV

BT (British Telecom) Outage Map Near Walton-on-Thames, Surrey, England

The most recent outage reports and issues originated from Richmond, Mayfair, Thames Ditton, Slough, London, Paddington, Brentford, Hampstead, Wembley, Feltham, Notting Hill Gate, Surbiton, Esher, Twickenham and Wandsworth.

United KingdomRichmond Wi-fi
United KingdomMayfair Wi-fi
United KingdomThames Ditton Phone
United KingdomSlough Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

BT (British Telecom) in Walton-on-Thames, England Comments

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • funeralballx Jordy 🦇 (@funeralballx) reported

    Thank you @bt_uk for having one of the worst internet services ever - I am trying to work from home and I am not even getting 1mbps download right now on ethernet cable. Now I won't get paid.

  • MatthewTrayler Matthew T (@MatthewTrayler) reported

    Hi @bt_uk, my internet has been off since Monday, you said an engineer was going to visit - they didn't. I've lodged a complaint and you said you'd ring me (twice now) - you haven't. We've had 2 engineers out this year and we're on our 2nd hub - not really good enough is it?

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported

    @bt_uk That’s not going to help me use the internet all weekend and for us to work from home on Monday, with all due respect.

  • Bruce47407842 Bruce (@Bruce47407842) reported

    @bt_uk The only thing I hate is this awful take on a game of football. Didn't see this during the rugby. Why's that?

  • NikhilSaglani Nikhil Saglani (@NikhilSaglani) reported

    Thanks @bt_uk for getting us to switch over to you from @SkyHelpTeam only to not switch over our WiFi on the correct date. Means we’re left the entire weekend without WiFi AND can’t work from home on Monday until you ‘try’ to fix it again. So much for a better offering.

  • RowBow7 Rowan Labban (@RowBow7) reported

    Catastrophic failure of @bt_uk again. No internet for 9 days, how can a business run like this? I have emailed #philipjansen but clearly @bt_uk don't value their customers at all. I have lost money from my business, but luckily the daily £8 compensation will help. Absolute joke.

  • TheTayto Micky K 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🧡🖤🤡 (@TheTayto) reported

    @bt_uk What hate, total nonsense. I support the campaign but this is shite

  • sausagetrumpet Chris Davis (@sausagetrumpet) reported

    @bt_uk 3 weeks of saying you could connect us at a convenient time after our house move, saying you couldnt, saying you needed to enter my house while we were isolating, then not needing to enter my house a week later, finally connecting my internet. You now disconnect us! WTF!

  • ReginaJamesreg4 Regina (@ReginaJamesreg4) reported

    @bt_uk disappointed again with BT, no service for several hours in Bexleyheath, hub is blue !!!

  • jonslinn Jon Slinn ♟ (@jonslinn) reported

    Hey @Ofcom how is it that @bt_uk are aloud to use this number for their customer service : 08456006156 Charged £3.70 for a 7 min call. I see others charged £20 and £30. Absolute ripoff.