1. Home
  2. Companies
  3. BT (British Telecom)
  4. Walton-on-Thames, England
BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Paddington, Wembley, Mitcham, Sutton, Dorking, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Carshalton, Guildford, Northolt, and Feltham.

CityProblem TypeReport Time
Hammersmith Wi-fi 6 hours ago
Hammersmith Internet 13 hours ago
Hammersmith Internet 23 hours ago
Hammersmith E-mail 2 days ago
Hammersmith Internet 3 days ago
Paddington Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • Geords
    Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • NeilFranks7
    Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • sahabedi
    Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • ticolespaul
    tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • jhibbert1
    Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • twitbenn
    I’m Still Benny From The Block (@twitbenn) reported

    How many times have @btsport @btsportfootball covered up the play with on screen promo for other games tonight on the #LIVATM coverage? Too many. Really poor.

  • Goonergirl50
    Sue Roberts💙 (@Goonergirl50) reported

    @bt_uk where is the engineer that was supposed to go to my Mum's this afternoon to sort out the issue you have caused she has had no land line for 6 days. Ringing Ofcom again

  • jimlfc1969
    Jim Brown 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@jimlfc1969) reported from Nettleham, England

    Peter Walton "having seen the foul in slow motion it's the right decision". There you have the reason that ex players need to be fast tracked as referees. The game isn't played in slow motion Peter. #LIVATM #btsport

  • seagerdeluxe
    Blank (@seagerdeluxe) reported

    @bt_uk We have everything FTTP installed in our house, just a red light on the new white box, the engineers said it would just start working when it had been connected up down the road at the exchange or whatever the fibre equivalent is! He said the light wasn't on that sends the signal

  • mastersdog
    master p (@mastersdog) reported

    The BS coming from th @btsport pundits! It’s like they were perfect footballers. I like proper balanced views not either brown-nosing or just pinpointing errors without any analysis. Coming you Reds! #ChampionsLeague #LIVATM @LFC

  • GianniSereno
    Jon (@GianniSereno) reported

    @BTCare @OpenreachHelp @WeAreOpenreach Fibre Broadband #dontswap to it. The companies here are not able to provide a resolution date to fix the Fibre broadband. Completely inept. No broadband for 11 days… and no date of a fix.

  • theJohnoneball
    Just John (@theJohnoneball) reported

    @btsport who gives a @$$# about what #peterwalton thinks. He never disagrees with any descison made.

  • Rantogethernow
    RANTO 💙 is boosted (@Rantogethernow) reported

    @Trepe @bt_uk They sometimes give data for free while they fix things I think, depending on the circumstances (though we have mobiles with them too)

  • DrFerdy
    Chris Ferdinand (@DrFerdy) reported

    @btsport @EE BTSport App not casting from iPhone using large screen ad on - error code VC565. Can cast pre-recorded content, but nothing live. Nothing in your help sections on this error code.

  • SURFERDUDEBURT
    CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Now had call repair put back another month . Call handlers very rude and arrogant #worstservice