BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Ealing, Hammersmith, Wandsworth, Richmond, Ashford, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Carshalton, Northolt, Feltham, and Chertsey.

City	Problem Type	Report Time
Ealing	Internet	16 minutes ago
Hammersmith	Internet	14 hours ago
Wandsworth	Internet	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	3 days ago
Richmond	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Paul (@Pauljar58453395) reported 8 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Gary White (@_gary_white_) reported 9 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Elliott Rawstron (@Elliottrawstron) reported 18 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Allen_lovemymind (@EpsomMental) reported 22 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  ParkParadeTrappyOHB (@OhbPark) reported 25 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  victor martinez (@CoreblimeyVic) reported 27 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Kieran Shew (@shoeburger) reported 27 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  James Valero (@jamesvalero1977) reported 29 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Jessica Andrews (@Jess_L_Andrews) reported 30 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 31 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Nesli Shafak (@NesliShafak) reported 33 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  GurunG PankaJ (@Godavarian193) reported 34 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Susan Pym (@susan_pym) reported 39 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  veronique enright☀️ (@Veronique7) reported 40 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Stephen Shaw (@stephen11shaw) reported 41 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Maria Ganner (@mazzles78) reported 42 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  coolio (@coolhati) reported 42 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  Alex Munro (@ADMunro) reported 44 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 48 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 55 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Literate Cynic (@LiterateCynic) reported 2 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Diane Thomson (@DianeThomson13) reported 3 minutes ago

  @bt_uk Hi still waiting for compensation for fault that lasted from December till March this year.Have spoken so many times and had fault logged and complaint escalated however still no compensation but you are on the ball taking out new higher payment for April.

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 4 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Zahid K (@zahidk) reported 5 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  SNF PAYS (@snfpays) reported 7 minutes ago

  **** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk what’s your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* I’m waiting for your reply. @bt_uk

• 
  Asif Rana (@HounslowParking) reported 9 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Aymi Duignan (@AymsDesigns) reported 10 minutes ago

  @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel

• 
  Philip Chalk (@PhilipChalk) reported 10 minutes ago

  @btbusinesscare Trying to help elderly neighbour who has fault with her business landline, after she had a new internal box and router fitted. Now no landline! Getting no joy from calling BT. She doesn’t have a mobile or email address and just getting automated responses. HELP!

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 11 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨

• 
  Deborah Sacks (@deborahsacks) reported 13 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE