BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Hounslow, Chertsey, Feltham, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, Ascot, Woking, Ashtead, and Brentford.

City	Problem Type	Report Time
Wandsworth	Internet	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	5 days ago
Southall	Wi-fi	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Nat 💕 (@Silcox777) reported 5 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Elliott Rawstron (@Elliottrawstron) reported 5 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Sukh Thind (@SUKHTHIND) reported 7 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Edward berry (@eddibfit87) reported 11 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Niamh Wimperis (@WimperisDesigns) reported 12 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Miss Carli Jay (@MissCarliJay) reported 16 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 17 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Jack Teh (@JackTeh96) reported 22 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Jenni Hibbert (@jhibbert1) reported 24 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Charli R (@RojasLahoz) reported 27 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Brad W (@thewattsy) reported 29 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Sukh Thind (@SUKHTHIND) reported 32 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Steven Chapman (@DrStevenChapman) reported 42 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Jessica Andrews (@Jess_L_Andrews) reported 43 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 45 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Jai Mistry (@j_dip) reported 46 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  victor martinez (@CoreblimeyVic) reported 46 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 55 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Charli R (@RojasLahoz) reported 57 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Phelan Hill MBE (@PhelanHill) reported 57 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 8 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 10 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Et0nRifle (@TheEtonRifle) reported 12 minutes ago

  @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

• 
  Gari MacColl (@JGMacColl) reported 13 minutes ago

  @bt_uk You don't give a ****, do you?

• 
  Ed Thomson (@ThomsonEdwint) reported 13 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣

• 
  Lesley Talbot (@LesleyT88) reported 17 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  BostonRabbit🇬🇧🇪🇺🇺🇦 (@Boston_Rabbit) reported 17 minutes ago

  So @bt_uk how long should a vulnerable elderly man (92) living alone wait for an engineer to fix his landline? Told one would be round yesterday as an urgent case. But as yet phone still out of order.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 20 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  TechbooUK 🔥 (@techboouk) reported 20 minutes ago

  Sorry to my followers, I'm in the process of finding another service provider before GTA6 release. and getting rid of my @bt_uk subscription. Thankfully most of my gaming accounts are now moved away from @bt_uk email address.

• 
  Alice (@SushiWolfo) reported 21 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package