BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wandsworth, London, Brentford, Camden Town, Paddington, Hampstead, Isleworth, Ealing, Northolt, Sutton, Richmond, Hayes, Southall and Wembley.
| City | Problem Type | Report Time |
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| Internet | ||
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| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Anya Clifton
(@anyamclifton) reported
@bt_uk Such a shame that you don’t care enough about loneliness to deliver better service! You’ve left my in-laws (over 70, isolating due to a medical condition) without internet, in a rural location that has very little mobile signal. You’ve made an already difficult Christmas harder!
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Mark Deakin
(@MarkJDeakin) reported
@bt_uk so why are you ignoring my problems? Seen you have responded to others but not me?
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Clare May
(@clarelouise80) reported
@bt_uk have completely failed this Christmas. Internet has gone down Christmas Eve and cannot be resolved until 29th Dec. No internet over Xmas.
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David Genos Lam
(@GenosAhjussi) reported
How can the largest Telecoms company in the UK fail to fix an on going Internet issue that has been going on for over a year? You send enginees who dont even check whats wrong properly they do one thing and say okay its fine, No it aint ******* fine. @bt_uk
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DJLLKGaming
(@DjllkGaming) reported
@bt_uk Wi-fi is still terrible, died and disconnected everything 4 times in the pass 30 minutes.
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DJLLKGaming
(@DjllkGaming) reported
I despise @bt_uk and their internet service with a passion, twice in 2 days it has dropped totally in the house for no reason... the amount of times we’ve had engineers out aswell to have this issue resolved is ridiculous as it obviously isn’t resolved! 🤬
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Stella Morais
(@Stella_Morais) reported
@bt_uk absolute awful. I have just paid 17.99 for Wi-Fi for 5 days and it isn’t working. A full refund is to be expected. Utter crap
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Louise Cooper
(@LouiseAnn36) reported
@bt_uk no broadband! BT Openreach issue affecting multiple households. How do I contact BTOpenreach? Households have reported to their ISPs. Thank you.
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Mark Deakin
(@MarkJDeakin) reported
@bt_uk Still haven't been connected even though you told us that the order was set up 2 weeks ago and there would be no problem. The account hasn't even been switched over to our new address.