BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 08/28/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Walton-on-Thames, Hammersmith, Wembley, Wandsworth, Hounslow, Camden Town, Paddington, Northolt, Teddington, Redhill, Reigate, Slough, Guildford and Sutton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWalton-on-Thames Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • 28Zizou Sab (@28Zizou) reported from Merton, England

    @virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    @btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Morganreads27 Morgan (@Morganreads27) reported

    @bt_uk wondering if there’s an outage in the North Yorkshire area as my wifi hasn’t been working for around an hour now

  • sohail579 Sohail Saleem (@sohail579) reported

    Extremely disappointed with @bt_uk Ordered broadband 3 months ago, called up numerous times and all i get is don't call back we will call you in 5 days. 3 months on and still waiting for that call. shockingly poor, no one knows whats going on, think its time to find a new isp

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported

    @bt_uk So you wait in all day and no one contacts you and you just get put back to the end of queue? Is that what passes for customer service?

  • SpeedySticks007 James S Welling (@SpeedySticks007) reported

    @bt_uk Hi, I can't update my TV package, is your site down?

  • Matt7Carter Matt Carter 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@Matt7Carter) reported

    @DavidHarperTV @bt_uk It’s painful to be an existing customer with any of the providers. After my dad died I was trying to sort his account with talktalk, now that was agony. They eventually sorted it on on here. Unbelievable. I feel your pain

  • JMAckroyd Jen Ackroyd (@JMAckroyd) reported

    Once again I’ve been ‘Paula’d’ on a @MicrosoftTeams meeting @WeAreOpenreach @bt_uk please may we have a decent, reliable broadband service to ALL parts of NE67 5? Our Parish Council would often get on better with tin cans on strings or just shouting out of our windows.

  • Trev_Morris Trev (@Trev_Morris) reported

    @craigmdennis @bt_uk @OpenreachHelp What the fudge?! They've got a monopoly on the industry and a tonne of dark patterns to help them boost their numbers. Gross business. Who're you with now?

  • broomey66 Kevin Broome (@broomey66) reported from Manchester, England

    @bt_uk Your broadband is garbage. Wi-fi drops out constantly and lucky if I can download anything in under a day

  • loumc231 Lou McWilliams (@loumc231) reported

    @bt_uk not happy. Ment to have internet access last Tuesday but still waiting for BT openreach to fix the pole but apparently you can't get into an unlocked back garden! And still waiting as they don't know when they will be coming out!. Not impressed.

  • guygozem Guy Gozem (@guygozem) reported

    @Justsum32062003 @bt_uk You’re right. But saying “acceptable or not, that’s how it is, accept it” isn’t likely to lead to any improvement in customer service. It would be interesting to learn whether you - or anyone else at BT - regards it as acceptable.