BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Phone (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Feltham, London, Fulham, Slough, Camden Town, Paddington, Ealing, Hampstead, Acton, Southall, Wembley, Windsor, Belsize Park, Mayfair and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Total Blackout | |
| London |
Internet | |
| Feltham |
||
| London |
Internet | |
| London |
Internet | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
-
peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
-
Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
-
DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
-
Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
-
Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
-
Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
-
Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
-
Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
-
talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
-
Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
-
Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
-
DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Nigel T 🇺🇦🎗
(@NigelTozer) reported
Hey @bt_uk my 85yo uncle is in a care home & has cancelled his broadband, so you’ve put up his mobile cost which he needs to also cancel as he has no signal now he’s moved & you want him to pay the remainder of his contract How is that in any way fair??? 🤔😡
-
Aarron Hamilton
(@aarron_hamilton) reported
@bt_uk is service down in BT19 area?
-
Cory Maman
(@CoryMaman) reported
@bt_uk TERRIBLE SERVICE and lying staff. I just moved to the UK from Canada and I’ve been here since September 1st - that’s 22 days without wifi because of incompetence. Due to multiple “errors” on the part of BT staff both in store and on the phone,
-
WeekdayHangout-02
(@Weekdayhangout0) reported
@bt_uk What the actual flying **** is happening to the service in my area? Are you having Instalcom yanking on cabinets degraded “unsettled” copper cables feeding homes? Oh, yeah, that’s something else. Have your engineers actually say it’s beyond their knowledge instead of lying
-
Zen Day Spa
(@ZenDaySpaNewry) reported
Unfortunately, after 1 engineer visit and 11 outgoing calls, our BT phone line is still down. We have only received 1 callback from @bt_uk since 9th August following a missale. This service is essential to our the daily operations of our business and it must be resolved ASAP!
-
Ray Of Sunshine ☀️
(@Itsonlyray) reported
@bt_uk my internet has been down for over 14 hours now, when I try to look for disturbances on your website it asks for a landline and I only have wifi it’s in the IV2 area
-
Ritch D
(@RinkyDinkyDido) reported
@btsport Two genuine nice guys and it will be sad to see a looser. I think Joyce will be to strong and do what he always does, walk his opponent down, tire Parker out and get a stoppage.
-
Paul Williams
(@midchesmufc) reported
@btsport How can you justify £19.95 for a fight that doesn't involve at least one top tier boxer? It's not exatly Fury v Usyk is it? You must think people are stupid?
-
Boycey
(@Official_EmCee) reported
@bt_uk Glad to see BT taking complaints seriously. Logged complaint and advisor supposed to review recorded call and ring back last Friday. Still no call. Contacted advisor again and guaranteed a call back today - still no call. Thanks for taking my issues so seriously.
-
andy
(@chandy68) reported
@bt_uk another week. Another period of chasing down why the promised broadband is not delivered.