BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Addlestone, Brentford, Feltham, Southall, Hounslow, Wandsworth, Ealing, Egham, Hayes, Windlesham, Windsor, Surbiton, Kingston upon Thames, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Internet	11 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	16 hours ago
Addlestone	Internet	19 hours ago
Brentford	Wi-fi	1 day ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Jai Mistry (@j_dip) reported 1 minute ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  Jack Teh (@JackTeh96) reported 5 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Judith (@Judiky) reported 8 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Jenny Woods (@JennyferWoods) reported 10 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Janthea46 (@janthea46) reported 11 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Gavin McLelland (@gmac7000) reported 17 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Elliott Rawstron (@Elliottrawstron) reported 19 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Charli R (@RojasLahoz) reported 19 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  victor martinez (@CoreblimeyVic) reported 19 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Alan R Adair (@RadarRadar) reported 21 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Sukh Thind (@SUKHTHIND) reported 23 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  James Valero (@jamesvalero1977) reported 23 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

• 
  Barry French (@Barry2103) reported 24 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Jon (@R0LLSY) reported 33 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 34 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Stuart the Copywriter (@StuartTarn) reported 35 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Scarebear (@Scare158Steve) reported 38 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Nadeem S. Hassam (@nadeemshassam) reported 38 minutes ago from Hillingdon, England

  Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

• 
  Niamh Wimperis (@WimperisDesigns) reported 39 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Edward berry (@eddibfit87) reported 41 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TINA MOORE (@Sassytrip88) reported 8 minutes ago

  @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

• 
  Richard Pont (@richard_pont) reported 14 minutes ago

  Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

• 
  Gavin 277 (@gavin277) reported 16 minutes ago

  @bt_uk Is there a fault on your network in the LE17 area as there is no broadband

• 
  Vicki (@vcotton21) reported 17 minutes ago

  @bt_uk Taken out new broadband with you last Friday and I’ve had nothing but trouble since connecting some of my devices & wifi frequently dropping out, previous Sky broadband handled it fine. Can’t log into my account, really unhappy. Do I have a 14day cooling off period?

• 
  Norman Wilson (@nwwilson) reported 18 minutes ago

  @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

• 
  Steve George (@Baggieboy1888) reported 18 minutes ago

  @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

• 
  PTID1977 (@PhilH1977) reported 20 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  DBD (@DBDclothing) reported 21 minutes ago

  @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

• 
  TINA MOORE (@Sassytrip88) reported 22 minutes ago

  @bt_uk Yet still the internet is so slow and has been for weeks Ive done all the checks and found several people in my area experiencing the same problem. It's not good enough

• 
  Chris Pugh (@chpugh1) reported 27 minutes ago

  @bt_uk please note I can not access my emails. Is there a technical issue with BT