BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Paddington, Southall, Ealing, Hampstead, Fulham, Hounslow, Woking, Camden Town, Wandsworth, Tadworth, Uxbridge, Hammersmith and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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rfcblue 🇬🇧
(@rfcblue) reported
@glasgowcathcart @BBCchrismclaug @btsport Right big mouth, can you show me proof that they were banned?? No as the were not security cleared that was the reason. Anyway why would they bigots be allowed in, theirs hatred for Rangers is as bad as yours pr*ck
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Lilo
(@classabstract) reported
@bt_uk what an absolute joke of a company you are. You come out to replace the telephone pole, break it, and then can’t even offer a way to directly get someone out to fix it! Potentially 3 days with no internet now because your call centre will only help if the pole is damaged!
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Kathryn Cook
(@MartonMiss) reported
@bt_uk There are no considerable issues, you and Openreach can't do what you promised. What superpowers do you have thinking you can do anything? Get Philip Jansen involved instead of hiding away, he's the CEO and doesn't give a toss, but likes to take payments from me.
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CharmingPerry
(@PerryCharming) reported
@bt_uk Your Full Fibre broadband is not fit for purpose. The drop off from room to room is ridiculous. I couldn’t even get 1mpbs in my sons room today. Both of my kids are begging that I go back to @VodafoneUK Your solution is to get me to pay even more money for complete wifi!
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Thepussywhisperer
(@Thepussywhispe1) reported
@glasgowcathcart @BBCchrismclaug @btsport You should be ashamed of yourself your nothing but a bigoted **** stirring fat piece of ****.
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Syreford Quarry
(@SyrefordQuarry) reported
@btbusinesscare Absolutely appalling customer service. 18 months of sheer hell with BT Business. Our clients have at times lost all phone line connection due to their inadequacy. Shame on you BT for your appalling service £1000,s lost in revenue for our small business
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!
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CharmingPerry
(@PerryCharming) reported
2/2 @bt_uk I would be paying nearly twice as much as I was for a service that is no better.
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Sash
(@SashaTheCrab) reported
@bt_uk Rita, as I established in my first contact I do not have access to my landline number. Can I provide you a postcode instead? This is not an issue with me specifically, so I do not want to provide you my details. All I want to know is when the internet in London N8 will be fixed
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Owen Jones
(@OwenJones53) reported
@bt_uk Hi, your subscription channels on my BT box aren't working. Tried a factory reset but it won't connect to the router. Can you help with this please? Thanks, Owen