BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Hammersmith, London, Wembley, Walton-on-Thames, Hampstead, Chertsey, Kingston upon Thames, Paddington, Uxbridge, Perivale, Ealing, Slough, Teddington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Wembley |
Phone | |
| Walton-on-Thames |
Internet | |
| London |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie
(@PkqggsumuBEmZR2) reported
@bt_uk I decided to switch from Virgin to BT. I'm a new customer and since 23rd January I am still not connected. Open reach have let me down 5 times they come out and telling me it needs digging out and nothing is done. This is appalling I don't know what to do as live alone.
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Jessica Evans 🏳️🌈
(@jessicasevans) reported
@Georgia10121 @bt_uk @VodafoneUK We're experiencing the same issues in Ferndown, Dorset. Keeps dropping out since Friday.
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Stephen Lyons
(@UKBritVoice) reported
@bt_uk Sends fine from my old MacBook Pro. Jus the M1 chip MacBook which has some problems.
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Leigh Odell
(@O_DAWG_UK) reported
@bt_uk my parents want to upgrade their broadband because it is so weak. But I see they are getting a 4mbps download on a contract that guarantees a minimum of 17. Guys, it’s not 2005. You’re having a laugh here. What can you do to help please ?
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Lee Blease 🇬🇧⚓️ #UTM
(@leeblease) reported
@trevhewsongy @virginmedia @bt_uk I’m just not paying £50 a month to virgin. They can drop it to the same price as a new customer or I’m jumping ship.
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Shan Pretheshan
(@SPretheshan) reported
@BtUnhappy After many complaints, your engineers have not resolved the problem but have made it worse! Customer service has really fallen off a cliff. Is this how u want to treat loyal customers? @bt_uk @BTCare
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Stewart Howard
(@stew_howard) reported
@virginmedia @btsport why can't I watch BTSport1 on my android device via the virgin tv go app? I am getting a rights restriction message. I pay for the service so should be able to watch all programmes irrespective of the device being used.
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Georgia
(@Georgia10121) reported
@bt_uk no real wifi in the area since Friday. Having to go onto 4G (which also seems rubbish @VodafoneUK) and costing a fortune. Live near Bristol, is there a problem in the SW?
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Jo Perry
(@Dancer_J0) reported
@bt_uk Yet you can easily leave an elderly lady without her lifeline by cancelling the wrong number!! How does it take seconds to cancel and a few days, maybe, you think, to get things back to the way they should be!! Not good enough!! 😡🤬
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Jeff Howard
(@JeffAllenHoward) reported
@bt_uk @stew_howard Terrible answer. I think @bt_uk need to look at the history of this problem.