BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Hammersmith, London, Paddington, Hampstead, Isleworth, Ealing, Northolt, Sutton, Richmond, Hayes, Southall, Wembley, Hanwell and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ava Scott
(@avascottcreates) reported
@steeleyp_ @btsport @bt_uk Just to say that I have access now because I'm using my Dad's BT account. Really just wanted to highlight how difficult it is for non-UK based people to use the service. It just really shouldn't be that difficult. And you should be able to buy it with a foreign credit card!
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Joe Stutter
(@JoeStutter) reported
@bt_uk Hi Ian, Thanks I’ve posted it in a local group and everyone has the same issue apparently it has been reported and being dealt with. Some people mention they’ve had mini hubs sent out to cover them for the downtime but can’t see any info for this? Thanks
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Connor
(@OGHalcyon) reported
@bt_uk Router keeps flashing orange and going down multiple times every hour all day. When I try to reset it gets stuck on purple instead. An engineer was meant to come this week but never did (at least I didn’t get a text). In need of serious help please!
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Jessica
(@transjessy89) reported
@JasziieeM @bt_uk It's been crap for weeks @bt_uk are the biggest liars ever
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Akif
(@Ak1fK) reported
Well it’s now been 3 months since my @bt_uk internet was meant to be activated. Apparently I have a letter en route telling me how I can contact the Ombudsman to step in. Do we think this means the 48 hours needed to sort out the issue actually means 48 hours now?
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kerry_Jen
(@Little_miss_Kez) reported
@bt_uk currently in isolation and my internet is constantly dropping out! My laptop and tv in particular will suddenly drop and not find the WiFi, yet my phone is connected!! So ****!!!!
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🏴The Garage Edinburgh🏴
(@thegarage2019) reported
Could anyone help a fellow small business owner here, my friend @bliss_dancewear has moved shop and are having bother getting @bt_uk install a phone line , this is causing major bother with no phone, broadband , card machine, still no install date , please retweet
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Leigh Preece
(@ItsPreeceyHere) reported
@tideswellman @BTCare I had Youview for about six months. Ditched it and never looked back. Used Freesat and Freeview since + Firestick for catchup services. All free and fine.
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Reece Emmitt
(@ReeceEmmitt) reported
@bt_uk Appreciate that but how can it take 5 days to fix? Have never been off electricity, water or gas for 5 days.
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Jessica
(@transjessy89) reported
@bt_uk What isn't the issue 12 hour internet cut outs and just short cut outs been like this for weeks and when we're called you they said it was a fault with our wires which is a load of rubbish. We will be switching as we are sick or your crap customer service as well as your lies