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BT (British Telecom)

BT (British Telecom) outages and service status in Walton-on-Thames, England

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Walton-on-Thames, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Sep 9, 1:44 PM GMT+1.
  • 76% Internet (76%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 3% Phone (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Feltham, Tadworth, Hammersmith, Wandsworth, Southall, Hounslow, Chertsey, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, Ascot, and Woking.

CityProblem TypeReport Time
Feltham Phone 1 hour ago
Tadworth Internet 6 hours ago
Hammersmith Internet 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Total Blackout 3 days ago
Hammersmith Internet 6 days ago

Nearby cities with recent reports

Hammersmith

6 recent signals

1 day ago
Feltham

1 recent signals

1 hour ago
Tadworth

1 recent signals

6 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • IllegalDThe5th
    Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • Sonjamclaughlan
    Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • eddibfit87
    Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • OhbPark
    ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • JIGGYJAMMER
    JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • spanishgeo
    JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • StuartTarn
    Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • conor_saunders
    Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • WimperisDesigns
    Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • JezzaTrev
    Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • JimSpenceDundee
    Jim Spence (@JimSpenceDundee) reported

    Over the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.

  • RSh234
    Robin Shaw (@RSh234) reported

    @phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!

  • Monetization26
    Mr Gray (@Monetization26) reported

    @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.

  • Superfx101
    Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported

    Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk

  • SemiEssessi
    Sem Essessi (@SemiEssessi) reported

    @bt_uk learn how to manage an account database. not being able to change the e-mail address back when you changed it in error... thats some high school level computer problem, not a real one in the real world for a megacorp.

  • KHC99d
    heebee (@KHC99d) reported

    @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling

  • s_starrr6
    star6 (@s_starrr6) reported

    @bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious

  • Forex_trader_4u
    Macro Bielsa (@Forex_trader_4u) reported

    @bt_uk Exactly.. I have to call to cancel. Should be 2 clicks max once logged in. Just trying to make it difficult.

  • jackbwater
    jackbwater (@jackbwater) reported

    @mizmuggle @bt_uk Now router says "connected" (an improvement) but internet doesn't work 'cos the DNS IP address the router is getting is wrong. Can't even ping the DNS IP 81.139.56.100 No option to set DNS from BT Router! Changing DNS IP locally , to 8.8.8.8/4.4.4.4 and internet works.