BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Windsor, Balham, Twickenham, Mitcham, Feltham, Cricklewood, Slough, Walton-on-Thames, Camden Town, Paddington, Fulham, Wandsworth and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jai Mistry
(@j_dip) reported
from
Hounslow, England
@bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!
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Nat 💕
(@Silcox777) reported
from
Worcester Park, England
@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Emma Hands
(@Em_Hands) reported
from
Twickenham, England
@bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻
(@dawniedavidson) reported
I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a
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Douglas Gillespie
(@dcgillespie) reported
@btbusinesscare I’m being constantly badgered with demands to return equipment which I have already returned. There is no category available in any of your support options to allow me to speak to someone about this. Can you help me? I really need to speak to an actual person.
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David Laud
(@davidlaud) reported
@btbusinesscare Can you fix the bizarre process of sending bills when there’s no cost to be met and creating a credit agreement when no financial liabilities exist either? It’s true, worryingly CEO Allison Kirkby is aware but not acting to remedy. @TheFCA @Ofcom
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Harry
(@Harry23364590) reported
Is @bt getting worse or is it just me? Moved house, and asked broadband to be moved to new address. They txt all good your service will be activated on the 2nd. It wasn’t.they said 2 days, called again today 4th they are saying 5 or more business days…#btbroadband @BTCare @bt_uk
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Scott Seaborn
(@ScottSeaborn) reported
@btbusinesscare Alan you asked me contact you here on X as I had / am having an awful time with BT Business Broadband!
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Charles Turner
(@Charr206) reported
@btbusinesscare Please send me a Directors email as urgent issue now dangerous and getting no proper support from India depts trying to sort uk!!
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare Yes I’ve reported it numerous times. I can give you the fault number if you like? Links are useless for me at the moment due to the lack of service
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Sheila Evans 🏴
(@SAEvans66) reported
@btbusinesscare No the problem still hasn’t been fixed, and now it’s the weekend. What do we pay a critical care charge for? I can’t do anything with your fault reporting website as it’s not mobile friendly. Your customer service is in decline.
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Rainbow Highlands
(@Rainbow_Int) reported
@btbusinesscare @SAEvans66 I’ve been on hold for 20 minutes for a query with my service. This is a disgrace
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧
(@Adamh29A) reported
@EE I pay for a service I am not getting a also have about 18 months left on my contract and your owned by @BTCare Thai should now t be happening and it's not just me am gone by Christmas if it not fix just as bad as @tntsports cut out on all channels 🤔🤔🤔🤔