BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Walton-on-Thames, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Slough, Brentford, Paddington, Wembley, Mitcham, Sutton, Dorking, Hounslow, Hampstead, Fulham, Wandsworth, Carshalton, and Guildford.
| City | Problem Type | Report Time |
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Wi-fi | 1 day ago |
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1 day ago | |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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ParkParadeTrappyOHB (@OhbPark) reported from Brentford, EnglandCould some one look at this **** my team 😢@ManUtd @btsport
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Paul (@Pauljar58453395) reported from Hounslow, England£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Chris (@MrChris62) reported from Guildford, England@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Olly Shah (@OllyShah) reported from Slough, England@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Richard Small (@letter_presser) reported from Richmond, England@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Chris (@MrChris62) reported from Guildford, England@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Bridgette Parlma (@Bparlma) reported from Hammersmith, EnglandPeter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Bill / 葛威 (@BillGlover) reported from Camden Town, England@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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James (@jimflit) reported from Wandsworth, England@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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peter (@peter33266430) reported from Slough, England@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Zubair (@zubi89) reported from Slough, England@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Olly Shah (@OllyShah) reported from Slough, England@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Lord Mess (@stevemessenbird) reported from Normandy, EnglandI pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Chloe Rose (@chloe_rose812) reported from Kensington, England@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Jamie Lyons (@JamieLyons97) reported from Paddington, England@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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James Morris (@JamesMorris77) reported from Hammersmith, England@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cllr Lynn Riley (@mustbecwaced) reported@bt_uk No sorry Sharon. I have an ironic telephone directory of calls and contacts made with @bt_uk in recent months. I tell my story of no connectivity and system failures to everyone and it makes no difference. My suggestion is to try using your systems as a customer !! Aweful
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John Denby (@JohnDenby4) reported@bt_uk since broadband upgrade last Sept no dropouts, fast speeds all OK. Then got messages about changes to the phone service and arrival of Hybrid Connect and things have gone wrong. Constant dropouts, erratic speeds. The Hybrid engineer knew nothing of phone changes. Help.
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melanie meyer (@bubblezzn) reported@bt_uk keep receiving fraudulent calls at home from "very polite" people claiming to be from BT asking me to pay £5k in "his" account. No so polite when you tell them to get lost. What can we do about these calls, we are tps'd on our line. These guys are making you look bad :)
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Caroline Brown (@cazza_bee7) reported@btsport got the large screen ultimate from EE but the imagine quality is rubbish should of just kept to the cheaper option of just large screen. I’m using a fire stick as the fb doesn’t support the app. Can you help with this £10 a month to watch poor quality image.
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JustPayne | JP (@MrJustPayne) reported@nathanrob__ @bt_uk That's ridiculous, how long has it been down for now?
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Nick Orrell (@nick_orrell) reported@bt_uk not happy. Went out of contract 1 month ago. Renewed contract with some changes. Bill off the scale. Your customer care is rubbish. And we’ve been with you since 1987.
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NathanRobinson (@nathanrob__) reported@MrJustPayne @bt_uk I’ve contacted them to find out what the next update is as service page still says no estimated time
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Robert Massie (@Robert_Massie) reported@MarcAllera @bt_uk Shall I issue #legal proceedings @EEComplaints for not refunding ? How many calls, emails do you need ‘your query has been passed to a team who specialise in locating missing payments. I have sent a form to them and their timescale to get back to you is 48 hours...’
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kimbo McQuade (@kimbo12slice) reported@GaryLineker no football on Thursday BTsport wtf man one time I have a date and don't have a comfort zone 😭😬
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Sarah Bolitho (@fabnewlous) reported@bt_uk I really need an internet connection that works. My livelihood is suffering and the house three doors down has had fibre installed within a month or so of ordering. I’m waiting a year later.