BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Hammersmith, Woking, Hounslow, Ealing, Wandsworth, Richmond, Ashford, Mitcham, Sutton, Dorking, Fulham, Carshalton, Northolt, and Feltham.

City	Problem Type	Report Time
Brentford	Phone	13 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	15 hours ago
Hammersmith	Internet	23 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  victor martinez (@CoreblimeyVic) reported 49 seconds ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  coolio (@coolhati) reported 3 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 5 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  JIGGYJAMMER (@JIGGYJAMMER) reported 10 minutes ago from Epsom and Ewell District, England

  @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 13 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 14 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Jack Teh (@JackTeh96) reported 16 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Elliott Rawstron (@Elliottrawstron) reported 21 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  JorG (@spanishgeo) reported 27 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Barry French (@Barry2103) reported 33 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Edward berry (@eddibfit87) reported 33 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Bridgette Parlma (@Bparlma) reported 34 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Kristina Wallen (@KristinaWallen) reported 36 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  Amit Champaneri (@AmitChampaneri1) reported 37 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  victor martinez (@CoreblimeyVic) reported 40 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Gary White (@_gary_white_) reported 45 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Nadeem S. Hassam (@nadeemshassam) reported 52 minutes ago from Hillingdon, England

  Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

• 
  Amit Champaneri (@AmitChampaneri1) reported 53 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Jessica Andrews (@Jess_L_Andrews) reported 54 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 58 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Thompson (@BenBonj) reported 3 minutes ago

  Isn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 5 minutes ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  Theresa (@bchutney1) reported 6 minutes ago

  @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

• 
  Apex Signs (@apex_signs1) reported 11 minutes ago

  @bt_uk @BTBusiness I need to speak to an agent about a billing issue asap, So you tell me to go to live chat……..nobody available????? So how can I deal with this issue ?? How do I get to actually talk to someone ? 🤬🤬🤬🤬🤬🤬🤬. So frustrating!!!

• 
  mark stratford (@stratfordmark) reported 14 minutes ago

  @bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?

• 
  ems7 (@ems7) reported 14 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Alison indge (@AliIndge) reported 16 minutes ago

  Give @bt_uk a slow hand clap for messing up my email password - I made a BT ID which then said incorrect pw on my BT email account so I changed it - then tried to log in to the new BT ID account and it’s saying wrong pw too - give me strength 🤬

• 
  Ralph Hardwick (@HardwickRalph) reported 16 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  AM (@itsmeitsmeandy) reported 17 minutes ago

  @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

• 
  Nix's (@nickinoonoos) reported 18 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back