BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Windlesham, Feltham, Windsor, Hayes, Brentford, Wandsworth, Hounslow, Surbiton, Kingston upon Thames, Chertsey, Greenford, Epsom, and Ealing.

City	Problem Type	Report Time
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Wi-fi	8 hours ago
Hammersmith	Internet	13 hours ago
Hammersmith	Internet	13 hours ago
Southall	Internet	13 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Gayle (@GByford75) reported 3 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Sukh Thind (@SUKHTHIND) reported 3 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Nadeem S. Hassam (@nadeemshassam) reported 10 minutes ago from Hillingdon, England

  Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

• 
  Jessica Andrews (@Jess_L_Andrews) reported 15 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  jrachw (@am_on_the_fence) reported 17 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 19 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 20 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 21 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Maria Ganner (@mazzles78) reported 21 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Jon (@R0LLSY) reported 23 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Brad W (@thewattsy) reported 26 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Conor Saunders (@conor_saunders) reported 32 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  James (@jimflit) reported 38 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Janthea46 (@janthea46) reported 40 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  DiscoverWatamu (@DiscoverWatamu) reported 41 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Miss Carli Jay (@MissCarliJay) reported 42 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 44 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 47 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  JorG (@spanishgeo) reported 50 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 53 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Haynes (@IQuitMuskspace) reported 9 minutes ago

  @bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!

• 
  thisissaffers (@ThisisSaffers) reported 11 minutes ago

  @bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.

• 
  MFK (@Kelly316M) reported 12 minutes ago

  @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

• 
  Kate (@ManiacSpaniel) reported 12 minutes ago

  @bt_uk hi my btinternet address has stopped working. I can’t get into it. It told me to call 0800800150 but I don’t have a BT number so I can’t get through the menus. How can I fix this?

• 
  J (@jaysta1979) reported 17 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Amanda Eastwood (@eastwap) reported 18 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  JAH (@JAH59) reported 18 minutes ago

  @bt_uk I want to make a complaint

• 
  Tom Tolkien (@tomtolkien) reported 18 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  GM Mark Howitt (@MarkHowitt) reported 19 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Tom Tolkien (@tomtolkien) reported 23 minutes ago

  @bt_uk how do I cancel my BT account?