BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, Hammersmith, Hounslow, Feltham, Wandsworth, Walton-on-Thames, Mitcham, Ealing, Chessington, Southall, Epsom, Ascot, Woking, Ashtead, and Brentford.

City	Problem Type	Report Time
Chertsey	Internet	10 hours ago
Chertsey	Internet	16 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Wi-fi	2 days ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Kieran Shew (@shoeburger) reported 17 seconds ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Jack Teh (@JackTeh96) reported 3 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 7 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Allen_lovemymind (@EpsomMental) reported 9 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Nesli Shafak (@NesliShafak) reported 16 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  Elliott Rawstron (@Elliottrawstron) reported 19 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  DiscoverWatamu (@DiscoverWatamu) reported 28 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Stuart the Copywriter (@StuartTarn) reported 28 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  GurunG PankaJ (@Godavarian193) reported 29 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Barry French (@Barry2103) reported 34 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 36 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Sukh Thind (@SUKHTHIND) reported 37 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 39 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  JorG (@spanishgeo) reported 44 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Nat 💕 (@Silcox777) reported 46 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Sukh Thind (@SUKHTHIND) reported 47 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  DiscoverWatamu (@DiscoverWatamu) reported 49 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Milly Kenny-Ryder (@millykr) reported 50 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Jack Teh (@JackTeh96) reported 54 minutes ago from Hammersmith, England

  @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

• 
  Jack Teh (@JackTeh96) reported 60 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Giles Shaxted (@gilesshaxted) reported 4 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  This Brown Geek (@thisbrowngeek) reported 8 minutes ago

  @mrmikeMTL Yes. I worked for @bt_uk for almost 20 years. I left because they were destroying my life with how stupid they were.

• 
  MARK FISHER (@MARKFIS77921435) reported 10 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  Andrew Glover (@thequestingvole) reported 13 minutes ago

  Just cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.

• 
  H (@surkdidat) reported 14 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  Gillian Smith (@GillianSmith16) reported 14 minutes ago

  @bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026

• 
  Alan Carter (@alan_get) reported 15 minutes ago

  @JayJBro73 @bt_uk Same issue Cm62ay. Went off at 8.45?

• 
  Giselle Brannan (@g15elb) reported 20 minutes ago

  @btbusinesscare why can I not get to speak to anyone at BT Business Local in Lincoln? The system keeps not putting me thru & then saying theirs a fault? Given I have an ongoing complaint & still no solution is this deliberate?

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 21 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  suewheeler (@brightonline) reported 29 minutes ago

  @shenry1972 @bt_uk That’s not good service and very worrying