BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Mitcham, Hammersmith, Feltham, Ealing, Chessington, Hounslow, Walton-on-Thames, Southall, Epsom, Ascot, Woking, Wandsworth, Ashtead, Brentford, and Tadworth.

City	Problem Type	Report Time
Mitcham	Internet	55 minutes ago
Hammersmith	Internet	3 hours ago
Feltham	Internet	1 day ago
Hammersmith	Internet	3 days ago
Ealing	Internet	5 days ago
Hammersmith	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  victor martinez (@CoreblimeyVic) reported 3 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 11 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  jrachw (@am_on_the_fence) reported 12 minutes ago from Richmond, England

  @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

• 
  Brad W (@thewattsy) reported 12 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  Stephen Shaw (@stephen11shaw) reported 13 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Alan R Adair (@RadarRadar) reported 16 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 18 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Maria Ganner (@mazzles78) reported 21 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Sukh Thind (@SUKHTHIND) reported 25 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Matty (@Scott9M) reported 28 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Stephen Shaw (@stephen11shaw) reported 29 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 33 minutes ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Allen_lovemymind (@EpsomMental) reported 38 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 40 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 43 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  GurunG PankaJ (@Godavarian193) reported 46 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Edward berry (@eddibfit87) reported 50 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Janthea46 (@janthea46) reported 55 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  Steven Chapman (@DrStevenChapman) reported 55 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  James Valero (@jamesvalero1977) reported 59 minutes ago from Kingston upon Thames, England

  @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Si (@SimonHealey73) reported 2 minutes ago

  @bt_uk Your app doesn’t work, the speed checker is still not working and your bot keeps asking me the same question. I’ve had a fault logged since the 27th and the checker just keeps adding one day to it, with broadband well below guaranteed levels. It’s really poor.

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 6 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  nicolas mcmillan (@herbie963) reported 7 minutes ago

  @bt_uk People only resort to X when traditional methods of communication show themselves to be totally inadequate. All routes appear to lead to international call centers who do not understand the issues at hand.

• 
  nicolas mcmillan (@herbie963) reported 7 minutes ago

  Absolute shocking service from @bt_uk and @WeAreOpenreach . 80 year old parents without landline or broadband due to an off site fault for over a week, call center a chocolate teapot and still no visit from an open reach engineer or any hint of service recovery. Contact plz

• 
  Ernesto (@ernestohegi) reported 8 minutes ago

  @bt_uk hello, I've been having the same issue with my broadband connection for three weeks and it's still not solved, an engineer came today and said it's a problem with the line, the problem is still not solved, is there anything you can do about it?

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 9 minutes ago

  @bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 10 minutes ago

  @bt_uk I’ve now been without broadband for 23 days, thanks to your incompetence. I’ve had phone call after call assuring me you’ll fix it, texts and emails to say I’m live, yet NOTHING! Sort it out! This is down to YOU! Useless company. 🤬

• 
  Justine Clement (@JustClembo) reported 10 minutes ago

  @bt_uk They’ve spent hours and hours doing that and even your team say it’s a complete mess and a shambles. It’s a disgrace, being the worst, most stressful aspect of moving house. How can you be proud of that as a business and service?

• 
  gary tordoff (@chinleyman) reported 12 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  tha Movement Noize Production (@JumaMhlanga) reported 14 minutes ago

  28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService