BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Chertsey, Hammersmith, Hounslow, Feltham, Wandsworth, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, Ascot, Woking, Ashtead, and Brentford.

City	Problem Type	Report Time
Southall	Internet	2 days ago
Chertsey	Internet	3 days ago
Chertsey	Internet	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Wi-fi	4 days ago
Hounslow	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Steven Chapman (@DrStevenChapman) reported 8 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 11 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Alan R Adair (@RadarRadar) reported 12 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Jeannie Di Bon (@jdibon) reported 13 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 15 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  Kieran Shew (@shoeburger) reported 18 minutes ago from Merton, England

  Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

• 
  Scarebear (@Scare158Steve) reported 18 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  DiscoverWatamu (@DiscoverWatamu) reported 20 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 29 minutes ago from Spelthorne District, England

  @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

• 
  DiscoverWatamu (@DiscoverWatamu) reported 29 minutes ago from Wandsworth, England

  @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

• 
  Jessica Andrews (@Jess_L_Andrews) reported 30 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Maria Ganner (@mazzles78) reported 35 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Elliott Rawstron (@Elliottrawstron) reported 35 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  Milly Kenny-Ryder (@millykr) reported 35 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Barry French (@Barry2103) reported 42 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Sukh Thind (@SUKHTHIND) reported 42 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Adama Traores not that hench pal (@adama_not) reported 42 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Shermin A Ali (@SherminAaliYoga) reported 47 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 54 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  Conor Saunders (@conor_saunders) reported 55 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joey (@laggyteabag) reported 4 minutes ago

  @bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 4 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!

• 
  Jan Gill (@JanetAGill) reported 7 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  Giles Shaxted (@gilesshaxted) reported 7 minutes ago

  @bt_uk I appreciate the response. After three phone calls from your loyalty team or whatever they called themselves. I ended up switching to sky. You should genuinely treat your loyal customers better than the new ones. It's not okay.

• 
  Mat Oliver (@CrackedRearView) reported 10 minutes ago

  @VodafoneUK Nice to see my full fibre connection has wet itself. Not a hardware issue my end, and I never got a single drop with @bt_uk any works going on local to Elmswell Suffolk? This package isn’t cheap!

• 
  H (@surkdidat) reported 11 minutes ago

  @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

• 
  H (@surkdidat) reported 12 minutes ago

  @bt_uk I have but I am still trying to find out what the actual incident is and why it was down 5 hours yesterday and over 5 hours today

• 
  GerryC🏇🏾 (@Epsom1780) reported 18 minutes ago

  @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

• 
  Steve Taylor (@stevetaylor10) reported 19 minutes ago

  I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

• 
  Tim Hempstead (@thempstead) reported 20 minutes ago

  @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen