BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ealing, Wandsworth, Richmond, Ashford, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Carshalton, Northolt, Feltham, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	4 days ago
Ealing	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Phil Craig (@philmcraig) reported 1 minute ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Kutan URAL (@kutanural) reported 3 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 8 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  Steven Chapman (@DrStevenChapman) reported 10 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Jessica Andrews (@Jess_L_Andrews) reported 12 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Anouska Leon (@AnouskaLeon) reported 12 minutes ago from Merton, England

  @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

• 
  Jeremy Trevathan (@JezzaTrev) reported 16 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Judith (@Judiky) reported 16 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Jack Teh (@JackTeh96) reported 17 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 18 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Charli R (@RojasLahoz) reported 18 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Amit Champaneri (@AmitChampaneri1) reported 20 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 21 minutes ago from Spelthorne District, England

  @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

• 
  Jon (@R0LLSY) reported 25 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Sukh Thind (@SUKHTHIND) reported 28 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  Matty (@Scott9M) reported 32 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Jobless Azzy (@AzzyChill) reported 33 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Anouska Leon (@AnouskaLeon) reported 40 minutes ago from Merton, England

  @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 45 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Elliott Rawstron (@Elliottrawstron) reported 54 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Evolution Of Life (@TEOL85) reported 5 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Pauline 🔴⚪️🏆🙌🏻🙌🏻🤸‍♂️🤸‍♂️ (@paulineinessex) reported 5 minutes ago

  @garynicholls945 I do but this is the first time I have never been able to watch on tv since they took over btsport

• 
  chris curtis (@krustykriss) reported 5 minutes ago

  @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

• 
  Eaters (@eaters2009) reported 6 minutes ago

  @bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!

• 
  brody parker (@brodypa41649165) reported 9 minutes ago

  @bt_uk @BTCare tiniest bit of snow and now internet is down, absolute scammers, scam half the country with your £40 for 50mb packages absolutely terrible company youfibre will put u out of business in a few years

• 
  BARRY (@XBAZAER) reported 10 minutes ago

  @bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday

• 
  moz💤 (@tinnie31) reported 10 minutes ago

  @bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?

• 
  Caroline Applepie 🇪🇺🏳️‍🌈🏳️‍⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported 11 minutes ago

  @bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks

• 
  Shelb (@acrazyoldworld) reported 12 minutes ago

  @btbusinesscare I won’t see any difference in my service for your extra 7% increase.

• 
  Aymi Duignan (@AymsDesigns) reported 13 minutes ago

  @btbusinesscare I can’t get through to you on any numbers to cancel. If I try contact to buy something I get through easily but then NO help when I want to cancel