BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/02/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Northolt, Greater London, London, Hampstead, Paddington, Camden Town, Lightwater, Wandsworth, Wembley, Slough, Hounslow, Woking, Walton-on-Thames, Sutton and Southall.

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City Problem Type Report Time
United KingdomNortholt Internet
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KennyPowers2008 Kenny (@KennyPowers2008) reported

    @bt_uk Can someone on here give me the physical address of someone senior in BT so I can attend the address and cause his business problems cause them anxiety and stress like they have done me over the last 6 months.

  • Fibre_Tech_n_TV fibre and technology (@Fibre_Tech_n_TV) reported

    @bt_uk I miss Gavin Patterson, ever since Philip took up his role service has gone back a decade at least

  • CamLogan3 jlohumberside (@CamLogan3) reported

    @bt_uk We do… and getting nowhere with your complaints department!!! When will you respond after our 3rd phone outage of 4 days, 12 days and 11 days in the space of a year! You are failing to provide a service to our business!

  • lesley219 Lesley (@lesley219) reported

    @bt_uk how can Bt agree a new contract with someone on the phone and then send something totally different in writing? Then you talk to someone to try and sort it, who says a mgr will call. Then mgr doesn’t call and you can’t get hold of anyone. Appalling customer svce

  • ajknightprop AJ Knight Sales & Lettings (@ajknightprop) reported

    @bt_uk How do I do that? The messages I am referring to are via you app I have now had an email saying you are closing my complaint - why?????

  • KennyPowers2008 Kenny (@KennyPowers2008) reported

    @bt_uk You are one of the worst company’s I have ever had the displeasure to use, 30 minutes on hold for a call back, in the meantime you caused massive disruption to my work, constant disruption backed up with excuses and lies.

  • ajknightprop AJ Knight Sales & Lettings (@ajknightprop) reported

    @bt_uk All you keep saying to ring us but you never answer the calls what is the point. Your customer service is disgraceful and I want my complaint dealt with

  • Powellblyth Toby Powell-Blyth (@Powellblyth) reported

    @bt_uk hi bt. Looks like west wales is having telephone issues. How big and how long? We can only check one number at a time

  • Powellblyth Toby Powell-Blyth (@Powellblyth) reported

    @bt_uk Ouch. That sucks

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @bt_uk I was promised a callback from your complaints team at 9am this morning. Nothing so far. Needless to say I have an issue - can't you even manage to respond in a timely fashion??????