BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Camden Town, Wembley, Northolt, Wandsworth, Slough, Hounslow, Southall, Brentford, Paddington, Hampstead, Isleworth, Ealing and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
||
| London |
Internet | |
| London |
Internet | |
| Camden Town |
Phone | |
| Wembley |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Thetruthteller in jail again 🤣
(@Triplet111016) reported
@shaunnaeast @bt_uk It sounds useless, they need to understand you are the customer and I will help if they don't rectify it asap.
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Paul Potts
(@paulpottsmusic) reported
@bt_uk Technical support from BT has been patchy at best. I once had someone in technical support team in U.K. call centre tell me that a megabit is bigger than a megabyte. I’m no geek but even I know that’s not true.
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Seamus Duffy
(@duffycully) reported
@gdonn14 @bt_uk Painful. This is the business broadband though. Should not be a problem. But is. Maybe they’re all the same I suppose
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Kathleen Downes
(@KD55) reported
@bt_uk Such a shame, turns out to be a disappointment, doesn't work on a laptop either, why would you watch something on a phone screen made even smaller with thumbnail images, when you can watch it on the tv? Sounded like a good idea, but in practice nof so much.😓
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sam todd
(@Jonesy1312Todd) reported
@bt_uk Sorry is this a private message ? I never use twitter so not sure if everyone can see my address
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Shaunna East
(@shaunnaeast) reported
@Triplet111016 @bt_uk Thanks for talking on my behalf. I’m just overly stressed with it. Waiting six weeks for it was bad enough, schools calling me, stress of work and that, now it randomly went off. It worked fine before I wait for an hour to be told it wasn’t even installed! I explain it was!
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Blues Women Fans
(@BluesWomenFans) reported
Watching games on BT Sport makes you realise how poor the quality on the FA Player is. No blurring, no buffering, just better in so many ways. In fact the FA Player is so poor it makes you desperate to see games live again! Thank goodness for @btsport 🙌🏼🙌🏼
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Phil Crompton
(@PhilCrompton3) reported
@RossCrombie @btsport What's the football equivalent of a First World Problem ? As @LaticsOfficial sink lower and lower I get ever grumpier.
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Amy Wainwright
(@Maims) reported
@bt_uk hi there I ordered another BT complete Wi-fi disc last weekend. Was told it would arrive by Tuesday I still not received it. Please can someone help? Thanks
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Thetruthteller in jail again 🤣
(@Triplet111016) reported
@shaunnaeast @bt_uk Sounds like a scan by them, no doubt the advisor booked an installation in, as they get a bonus per installation. If you need help with it let me know, as I can gladly write to ofcom on your behalf.