BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Hounslow, Walton-on-Thames, Southall, Epsom, Ascot, Ealing, Woking, Wandsworth, Ashtead, Brentford, Tadworth, Addlestone, Feltham, and Egham.

City	Problem Type	Report Time
Hammersmith	Wi-fi	12 hours ago
Hounslow	Internet	21 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Walton-on-Thames	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Jon (@R0LLSY) reported 6 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  GurunG PankaJ (@Godavarian193) reported 8 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Matty (@Scott9M) reported 10 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Amit Champaneri (@AmitChampaneri1) reported 11 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Jenny Woods (@JennyferWoods) reported 17 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Niamh Wimperis (@WimperisDesigns) reported 19 minutes ago from Hammersmith, England

  @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

• 
  Judith (@Judiky) reported 22 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Jobless Azzy (@AzzyChill) reported 22 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 24 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Jeannie Di Bon (@jdibon) reported 28 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  barrie brown (@barriebrown1) reported 29 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Paul (@Pauljar58453395) reported 37 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  GunnersAssemble (@RednWhiteJames) reported 46 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Emma Hands (@Em_Hands) reported 47 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 49 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 49 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Sukh Thind (@SUKHTHIND) reported 51 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Susan Pym (@susan_pym) reported 55 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Gavin McLelland (@gmac7000) reported 55 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Jeremy Trevathan (@JezzaTrev) reported 59 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Nunn (@PeterNunn3) reported 8 minutes ago

  The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

• 
  Martyn_Budgie (@Budgie0624) reported 10 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  alex (@Alex_CK2) reported 10 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.

• 
  MARK FISHER (@MARKFIS77921435) reported 13 minutes ago

  @bt_uk No point contacting you again you do nothing and don't care you have left a 95 yr old stranded with out a phone for 4 days. Disgraceful service

• 
  JamesWebb (@WebbyJamesHere) reported 14 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  PTID1977 (@PhilH1977) reported 14 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  nicolas mcmillan (@herbie963) reported 16 minutes ago

  @bt_uk I did that last Monday. 5 days of a complaint and still nothing . Everything seems sub contacted and nobody takes ownership.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 17 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  Ramnish Kalsi (@ramnishkalsi) reported 18 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 21 minutes ago

  @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.