BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, London, Hounslow, Hammersmith, Hampstead, Hayes, Slough, Uxbridge, Dorking, Windsor, Greenford, Wallington, Brentford, Paddington and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver
(@getoliverleon) reported
@bt_uk I am only asking about a home printer, that I connect via a LAN cable to the hub. I want this printer to always have the same IP address in the local home network (my network at home!). And I don't want the hub to change the IP address within my home network. The hub has …
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Ghost Singh
(@GhostSingh7) reported
Probably old but I pay my TV license+ Sky + BT monthlies (yes I do) to hear expert ex-footballer analysis - not for some cunty bollux fancam supporters bullshit that I can get for free off you tube **** off @btsport @BBCMOTD @SkySports Stop being thirsty for influencers
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Mr Gold Tips
(@MrGoldTips) reported
@bt_uk the level of incompetency displayed and showed by your customer service agents is truly staggering. It is not possible to be this bad. I am totally appalled out the countless times I contact and am told everything is done. And then as if I never called
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Skull Walker 🇺🇳
(@AmyCooll) reported
@robertcarlyle_ @btsport @btsportrugby My God, I never betrays, it is destroy.
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DSB
(@DSByr2022) reported
Hi @bt_uk we had no broadband service at all yesterday and a vague commitment from you to fix it today. Will you refund me for the lack of service? Don't see why I should pay for a non existent service.
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kian thetrainspotter
(@kianthetrainsp1) reported
@bt_uk why did my internet went down for almost 3 hrs ?
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Oliver
(@getoliverleon) reported
@bt_uk Thanks for the quick reply. Sadly you didn't even read the tweet and just reacted to one keyword. Is this what you call customer service?
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Stéphanie Bonnet
(@PoolsideBlog) reported
@bt_uk bought a bt wifi hotspot 5 day pass but it keeps disconnecting. Are there issues at the moment?
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Oliver
(@getoliverleon) reported
@bt_uk Are you kidding? Is this a parody twitter account? The fixed IP is inside my home, the local network. not the public internet. You are getting it wrong. why doesn't this work anymore?
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Cerys Thomas
(@CerysParker1) reported
@Gel_277 @famelicose2 @bt_uk It hasn't as I can access the app on my phone but not the TV. BT absolutely should put out a service statement to make customers aware.