BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Leatherhead, Thames Ditton, Epsom, Woking, Hampton, Sutton, Wembley, Mitcham, Camden Town, Hounslow, Slough, Northolt, Wandsworth and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Leatherhead |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Thames Ditton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Sab
(@28Zizou) reported
from
Merton, England
@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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famelicose
(@famelicose2) reported
@btbusinesscare So, firstly, if you suspend any service you are providing me with you will be hearing from my lawyers. Secondly, if you can provide me with any prior communication regarding the outstanding amounts... 3/n
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ellie
(@catchfireswift) reported
@bt_uk still not working, i want it in my bedroom as that is where the wifi doesnt reach, there is no point placing it anywhere else
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Mark Braggins
(@markbraggins) reported
@bt_uk Thanks, but I have been through all that palaver previously. Bottom (BT) line is that the current line only supports slow speeds, despite me paying for Fibre 2 package, and it being fast 'at the cabinet'. Yes, I live in #rural #Devon
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Ley Smith
(@ley_leysmith) reported
@bt_uk My mum’s BT Broadband and Fixed Line stopping working since @CityFibre has been digging outside her house in Reading. Can this issue be investigated ASAP?
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DarrenDevBT
(@DarrenDevBT) reported
@RogerKBrent1 @btsport You've tagged the wrong account ... need to tag @bt_uk if you want support. Looks like this is fixed now though. Can you confirm?
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Martin Payor
(@PajorMartin) reported
@bt_uk Thanks but I followed it already...at least tried. As I said before your people on this telephone number provided are (apparently) not able to help and trying to transfer me to the mobile team which apparently is closed (staff shortage)the chat is not working. How bad is that!
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Jack Ashton 💙
(@JackSGAshton) reported
@bt_uk have now failed to call me back after we got cut off twice, seem to count 5 days to reconnect my copper broadband in error (and trying to charge me for the contract ending) from 2 days after I told them about the issue (so 7 working days after they were informed of their
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Ruud Jansen Venneboer, Devon
(@MazzardFarm) reported
@bt_uk Wow, keep the bad ideas coming. Change phone number, yes why not? Oh, wait, we are a business and customers know our number.... Sorry, but I just get a really strong feel that BT can do a lot more. We're also on TPS, which seems to make no difference
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sally roberts
(@sallyroberts70) reported
@bt_uk how many drop outs today! 9 times today we have lost our connection! Not good enough, sort out this ongoing issue! #BULLSHITBT
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Ley Smith
(@ley_leysmith) reported
@bt_uk Yes this has been checked. Broadband engineer is due tomorrow but this is the fixed line coming into the house which is the issue.