BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Fulham, Feltham, Hampstead, Mitcham, Notting Hill Gate, Ealing, Paddington, Wembley, Hounslow, Belsize Park, Thames Ditton, Camden Town, Acton and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| London |
TV | |
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MickeysFUT
(@Woggalcfc) reported
@bt_uk if anyone’s looking for a decent internet service provider, stay away from these frauds.
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Ann Marie Buscema
(@AnnBuscema) reported
@bt_uk I have been getting for weeks from McCafee and Norton emails saying my protection from coming to and end.i have never used them McCafee told me to contact my email company that's you.i also get Buscema 383.i move to Spam every time useless
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Kettrough
(@kettrough) reported
@bt_uk why has my WiFi been down for over 7 hours??
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Smoked Meats Deli
(@SmokedMeatsDeli) reported
@btsport , why is your steaming service so poor this evening? Sort it out ! 😡
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Paul Smith
(@Dark_God) reported
@bt_uk Yep, you have to give a phone number. My friend has broadband only.I found that page in about 10 seconds. I'm not on BT.They asked me as they can't look themselves as their internet is out. So there's no public service status page? So we cannot find anything at all out ourselves?
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Darshan Singh
(@DSingh78) reported
@bt_uk - I experienced shocking customer service when trying to discuss my account earlier. Cut off after 40 mins on hold without a call back after my number was verified by agent
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Chris Robbins
(@Grallator) reported
@bt_uk As a new customer I can get fiber 2 with a nice new router. As an existing customer I can’t unless I have mobile internet add on and unnecessary wifi boosters and have to use a very old router. Out of contract - our best option to go elsewhere because you won’t fix this
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Gilly
(@MrGisepi92) reported
@bt_uk i have just discovered that my BT Sport channels have all disappeared? Whats going on? I need help now! Football is on in 20 minutes!!!
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M
(@mstarmatt) reported
@bt_uk We’ve cancelled our plans for the weekend as the £100 BT Reward Card we were promised was delivered late and we’ve still never been able to activate it. We’ve contacted support who told us we’re not not receiving it. I wouldn’t mind but the service is awful too #BritishTelecCON
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk why is it now 6 months since you promised to fix my phone line in 5 days ?