BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Northolt, Paddington, London, Sutton, Richmond, Hammersmith, Hayes, Southall, Wembley, Camden Town, Hanwell, Brentford, Kingston upon Thames, Wallington and Harlesden.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Northolt |
Internet | |
| Paddington |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Perry🏴
(@Welsh_Dad90) reported
@bt_uk No, I've got an engineer here, to check what the problem is
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Ben Maitland
(@MaitlandBen) reported
Update - @bt_uk now think it’s acceptable to put phone down on someone and “close a complaint” despite doing nothing to address that complaint. And two weeks on we still don’t have broadband. Do they care? Not really.
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Liz Brown
(@brownlizjl) reported
@bt_uk Sorry I am venting James but this is really disappointing. The service from some of the sales team is not true to the companies values, I have BT for my business too and was told utter lies by one of the team in a sad attempt to up sell, BT should be a brand people can trust!
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Liz Brown
(@brownlizjl) reported
@bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!
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Rosie
(@CatriRose) reported
@BTCare I've got an email saying my BT broadband and TV start tomorrow, but the engineer does not come until the 3rd Dec. I am not paying when I am not able to use the service - please advise? I also want to avoid the 1 hour telephone queue pls....
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Liz Brown
(@brownlizjl) reported
@bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!
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Lee Morson
(@macmorso) reported
@bt_uk please contact me with regard to complaint reference VOL013-537030085981 number is 07814967620. You have failed to deliver broadband service to my new build as promised. Costing me a fortune in data. Having to travel to work as I have no broadband. Not good enough!!
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David (SplinterUK)
(@RealSplinterUK) reported
I'm sorry @bt_uk for causing one of your team at technical support to have a giggle fit today. While trying to sort out a technical issue, I had a tub of paint delivered that needed the 14 layers of bubble wrap attacking to get it out. Then there was 6 layers of cling film, too.
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Shaun Friend
(@ShaunFriend) reported
@bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.
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Richard Mead
(@Richard_Mead) reported
@bt_uk @bt_uk @WeAreOpenreach engineer came to install our new line (because you let someone take over our old one) and we don't have the right router. The minihib you sent us doesn't work. We now have three different phone numbers associated with our line .....