BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Wandsworth, Hounslow, Hammersmith, Cobham, Brentford, Woking, Ealing, Richmond, Ashford, Mitcham, Sutton, Dorking, Fulham, and Carshalton.

City	Problem Type	Report Time
Southall	Internet	14 hours ago
Wandsworth	Phone	1 day ago
Hounslow	Internet	1 day ago
Southall	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Niamh Wimperis (@WimperisDesigns) reported 2 seconds ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Kutan URAL (@kutanural) reported 4 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  Gavin McLelland (@gmac7000) reported 15 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 21 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Nat 💕 (@Silcox777) reported 24 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Jobless Azzy (@AzzyChill) reported 27 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 27 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 27 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  GurunG PankaJ (@Godavarian193) reported 29 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Pam (@Winemonday) reported 42 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 48 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Edward berry (@eddibfit87) reported 49 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Milly Kenny-Ryder (@millykr) reported 49 minutes ago from Merton, England

  @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

• 
  Cristián [at 🇬🇧] (@5561CL) reported 51 minutes ago from Brentford, England

  Is internet down @bt_uk at nw10 3qu?

• 
  KC (@ken_coello) reported 51 minutes ago from Leatherhead, England

  @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

• 
  Jai Mistry (@j_dip) reported 54 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

• 
  Charli R (@RojasLahoz) reported 55 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Maria Ganner (@mazzles78) reported 58 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Matt Nowak (@nowak_matt) reported 59 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Jenny Woods (@JennyferWoods) reported 59 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  redginger44 (@redginger44) reported 4 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  keely (@keely490544) reported 6 minutes ago

  @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

• 
  Sam R (@maz558) reported 7 minutes ago

  @bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!

• 
  Darren Lloyd (@darrenglloyd) reported 9 minutes ago

  @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

• 
  Darren Lewis (@Darren_Lewis1) reported 9 minutes ago

  @bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.

• 
  Stockport871 (@stockport871) reported 9 minutes ago

  @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

• 
  Darren Mumby (@mumby83) reported 12 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  CM (@Caldale58) reported 12 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  Sad Banana (@SadBanana9999) reported 12 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering