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BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Brentford, Paddington, Wembley, Mitcham, Sutton, Dorking, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Carshalton, Guildford, and Northolt.

CityProblem TypeReport Time
Hammersmith Internet 4 hours ago
Brentford Total Blackout 8 hours ago
Hammersmith Wi-fi 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Hammersmith E-mail 3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • StuartTarn
    Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • ChrisElson11
    Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • jdibon
    Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • SMarxx4
    Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • kutanural
    Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • nowak_matt
    Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • AbzManfredo
    Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • SabineDreibe
    Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • VixThatRuns
    Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • iiLorraine
    Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • timmycb5
    Timmy C (@timmycb5) reported

    Hey @bt_uk I'm trying to work out if I can have my BT tv in more than one room at a time, but I don't seem to get the option to add "extra room" despite having a fast enough internet. Any help?

  • kiwi5755
    RyanQ (@kiwi5755) reported

    @btbusinesscare I'm not wasting any more of my time or money with your company. You've cost me over £1000 and 10 hours of my time that I'll never get back. But your potential customers should be warned of the shocking way they'll be treat in the future. #AVOID

  • jon16923
    jon williams (@jon16923) reported

    @bt_uk why is it the maximum home broadband speed you can offer me is 45mbps gone down by 5mbps in 2 years yet I can get 150mbps on your 5g mobile network is there any point in keeping my home broadband with you when I could be paying less and getting a better service

  • AnnaGra65143872
    Anne Graham (@AnnaGra65143872) reported

    @bt_uk Interesting there is no mention of dealing with Openreach when you are trying to identify and organise the work required on your property to fix BT's damage but once there is a problem suddenly BT has no responsibility. #BTDONTCARE

  • AlanBraithwaite
    Alan Braithwaite (@AlanBraithwaite) reported

    @bt_uk Okay I can see that. Thanks. I now need to reconfigure the two accounts I have in the house down to one. Last time i tried this it was a complete nightmare. How do I get to speak to an adviser? I have to say I hate the @BTGroup experience with a vengeance.

  • EndoLuminalEndo
    Daron Smith (@EndoLuminalEndo) reported

    @BrennanSurgeon @bt_uk Interesting that BT don’t feel able to communicate with a different branch of BT when there’s an imminent problem… It would be like you telling the patient to call a urologist from theatre if there was a problem you needed one of us for instead of you calling yourself… V odd

  • 5serena5
    SerenaL (@5serena5) reported

    @bt_uk I’ve reported it and apparently you can’t fix until Monday- which personally I think just isn’t good enough… not that it’s your fault thank you anyway for reaching out 🙏

  • robbieboyyd
    Robbie Boyd🎙 (@robbieboyyd) reported

    @bt_uk 3 times now Ash, now using my data. To follow instructions on app. Still getting nowhere, light on *** is blue but service is out of range.

  • Physi_Joe
    Joe (@Physi_Joe) reported

    Thanks to @bt_uk ‘s unbreakable wifi we just spent 1 hour without internet OR mobile signal. Love it 👌🏼 #SarcasmAlert

  • SophiaAmeliaUK
    Sophia Amelia (@SophiaAmeliaUK) reported

    @bt_uk cs is the worst Iv ever experienced. Took an extra £113 out of my account for ‘unreturned’ equipment (not true), then lied to me twice abt refunding after I begged and cried to them bc I have no money to even buy food til they refund me #heartless #terrible #wheresmymoney