BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Chertsey, Hammersmith, Hounslow, Feltham, Wandsworth, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, Ascot, Woking, Ashtead, and Brentford.

City	Problem Type	Report Time
Southall	Internet	1 day ago
Chertsey	Internet	2 days ago
Chertsey	Internet	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Wi-fi	3 days ago
Hounslow	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Steven Chapman (@DrStevenChapman) reported 41 seconds ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Pam (@Winemonday) reported 2 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Miss Carli Jay (@MissCarliJay) reported 6 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Jack Teh (@JackTeh96) reported 14 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Shermin A Ali (@SherminAaliYoga) reported 33 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Kutan URAL (@kutanural) reported 34 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 37 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Matty (@Scott9M) reported 38 minutes ago from Wandsworth, England

  @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

• 
  Scarebear (@Scare158Steve) reported 38 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Sandro Rosa (@SMarxx4) reported 41 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  victor martinez (@CoreblimeyVic) reported 42 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Jenni Hibbert (@jhibbert1) reported 46 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  James Morris (@JamesMorris77) reported 47 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  GunnersAssemble (@RednWhiteJames) reported 50 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Phil Craig (@philmcraig) reported 51 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  victor martinez (@CoreblimeyVic) reported 52 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  The at home gooner (@GoonerArmchair) reported 55 minutes ago from Epsom and Ewell District, England

  @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

• 
  Jessica Andrews (@Jess_L_Andrews) reported 57 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Jenny Woods (@JennyferWoods) reported 58 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported 59 minutes ago from Richmond, England

  @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GerryC🏇🏾 (@Epsom1780) reported 3 minutes ago

  @bt_uk Into day 9 now of no internet and no news after damage to cables on site here in Church Crookham! Our service providers give us no updates! When can we at least hear some updates! This is just getting extremely silly! We now think Openreach don’t know how to fix it! 😑

• 
  Angela Cummins (@Angela_Cummins) reported 3 minutes ago

  My elderly infirm neighbour has had a fault on his line for 2 MONTHS! It gets fixed and then breaks again within a few days. I now can't speak to anyone about this - its just my line that gets checked! This was an urgent welfare check on Mon & it's broken again! Help pls @bt_uk

• 
  Martyn_Budgie (@Budgie0624) reported 6 minutes ago

  @TomTugendhat . @bt_uk is the problem

• 
  Tim Hempstead (@thempstead) reported 7 minutes ago

  @bt_uk And that's the problem, it never does change ... for years and years "If you go with Halo 3 + when you get fttp then you should get a free upgrade. That should happen in 12 months" Yeah, didn't happen

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 7 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

• 
  me (@shenry1972) reported 8 minutes ago

  I'd like to thank @bt_uk for leaving my vulnerable elderly mother without a working phone line for almost a week and giving such atrocious customer service.

• 
  Rod Robson (@rodrrobson) reported 9 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  . (@SpawnSoul) reported 10 minutes ago

  How does one leave their contract with @bt_uk and their third world internet speeds? We have had five engineers out and the speeds are still slow. The worst ISP ever.

• 
  Jim up the saints 💪 (@Jim5511blue) reported 14 minutes ago

  @bt_uk Just so its out there, when cancelled today I was told if I rejoin BT at a later date I would be put to the back of queue, how absolutely typical of company who gave me start date then could not supply their service even after a month and four days !! Excellent customer care!!!!

• 
  On-On-On (@clark1919acaw) reported 15 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow