BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/28/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wembley, Camden Town, Hanwell, Brentford, Southall, Kingston upon Thames, Wallington, Harlesden, Slough, Hounslow, Ealing, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RajPedrag Raj (@RajPedrag) reported

    @btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate

  • stephen2876 Stephen H (@stephen2876) reported

    @bt_uk I don't trust the security of Direct Messages. Please answer via public tweet. If you don't know the answer or if don't know of any issues, please just say so.

  • JustSimonSocial JustSimon (@JustSimonSocial) reported

    @bt_uk you cut my broadband of 2 days before you should have before upgrading to fibre 900, spent 3 hours on the phone, kept getting cut off by your staff, no help at all! No compensation at all or apology! Now I have 2 days of no BB or SMART TV with 3 kids!!!

  • inthecloset Kemmmy ✨ (@inthecloset) reported

    @bt_uk I'm so greatful Lisa truely rocks!! The last few weeks have been horrendous. At least with this temp solution I can do more remotely and certainly won't be kicked off teams mtgs every 5mins. Hopefully! 🤞🏾 🥳

  • Moozlebee Hear_My_Moo (@Moozlebee) reported

    @bt_uk I’d love to, but that kinda requires me to have ******* INTERNET IN THE FIRST PLACE. I have to go for a minimum ten minute walk just to get enough phone signal to send angry messages to @bt_uk wombles who don’t think before they reply!

  • LillywhiteRea Rea Lillywhite (@LillywhiteRea) reported

    @jamclarkey @btbusinesscare Thank you! We do have the box but it still doesn't work. The engineers that have come out twice now come out and just say they don't know why and just leave us again :( I will continue to try and seek help :(

  • jxke_mx jake (@jxke_mx) reported from Coventry, England

    Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.

  • JayPDavies JP Davies (@JayPDavies) reported

    @DanielLambert29 @bt_uk I ended up emailing the entire board of directors before they dealt with my complaint, to be fair the lady from the chairman’s office was fantastic, and I’ll never be a direct customer of their again.

  • Kerri_Powell Kerri (@Kerri_Powell) reported

    Is there a worse company to deal with than @BT @btsport ? I doubt it. Ongoing issues. This is the 6th month in a row that I have had to contact you and the issue is STILL not resolved. 🤬🤬🤬🤬🤬🤬🤬🤬

  • RajPedrag Raj (@RajPedrag) reported

    @btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate