BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Hammersmith, Egham, Kingston upon Thames, Feltham, Tadworth, Wandsworth, Hounslow, Chertsey, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, and Ascot.

City	Problem Type	Report Time
Southall	Internet	4 hours ago
Hammersmith	Internet	6 hours ago
Hammersmith	Internet	7 hours ago
Hammersmith	Wi-fi	16 hours ago
Hammersmith	Phone	17 hours ago
Hammersmith	Internet	18 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 41 seconds ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  Jack Teh (@JackTeh96) reported 53 seconds ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Susan Pym (@susan_pym) reported 3 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 3 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Nesli Shafak (@NesliShafak) reported 4 minutes ago from Hammersmith, England

  whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

• 
  Stuart the Copywriter (@StuartTarn) reported 5 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Elliott Rawstron (@Elliottrawstron) reported 10 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  JorG (@spanishgeo) reported 13 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  JorG (@spanishgeo) reported 19 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Jeremy Trevathan (@JezzaTrev) reported 29 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  KC (@ken_coello) reported 31 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  Edward berry (@eddibfit87) reported 40 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Phelan Hill MBE (@PhelanHill) reported 41 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Elliott Rawstron (@Elliottrawstron) reported 41 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Stephen Shaw (@stephen11shaw) reported 41 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Jon (@R0LLSY) reported 49 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  veronique enright☀️ (@Veronique7) reported 52 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Jessica Andrews (@Jess_L_Andrews) reported 52 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Kutan URAL (@kutanural) reported 56 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  Jack Teh (@JackTeh96) reported 58 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 10 minutes ago

  @bt_uk That was message to me whilst I’m at work. I really could do with some help for her. I can supply you all the information you need, but obviously I don’t wanna do it on a public forum. Thank you so much for reaching out to me.

• 
  Ruth Knight (@LadyRufus) reported 11 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  Niall Carson (@niallcarsonpa) reported 12 minutes ago

  @EDiamond136 @bt_uk Absolutely 💯 people get laid off from companies after 30 years service by a boss who has been there 6 months. I see it every year in every type of business. The lack of respect for peoples loyalty is wild

• 
  Simon Caffrey (@caffrey_simon) reported 18 minutes ago

  @bt_uk fault is on the openreach copper network.

• 
  Anthony (@LookingBack22) reported 18 minutes ago

  @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

• 
  GG (@G1NG3R_N1NJA_13) reported 20 minutes ago

  @bt_uk I’ve done all that. It’s not working. Apparently it’s now a fault.

• 
  Yorkie Paul (@Yorkiebloke) reported 23 minutes ago

  @bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years

• 
  jenny leyshon (@jennyleyshon) reported 25 minutes ago

  @bt_uk absolutely useless - TV is slow in buffering and laptop is slow but do you think I can talk to somebody with a bit of common sense? No. Been told everything is fine but it’s not. I want an engineer out to fix as I need to be able to work from home.

• 
  Simon Caffrey (@caffrey_simon) reported 26 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  Simboman 🇬🇧 🇺🇦 (@simboman) reported 28 minutes ago

  @Walesguy2 @bt_uk Mark, it's been a known issue for months.