BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/14/2026 09:00

February 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Slough, Woking, Banstead, Uxbridge, Redhill, Wandsworth, Guildford, Ashtead, Camden Town, Paddington, Leatherhead, Thames Ditton and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet
United KingdomWoking Internet
United KingdomBanstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LionessPlanet Mrs Lioness (@LionessPlanet) reported

    Well further to my whinge yesterday about the phone issues for my 96yr old uncle, the fantastic staff of @BTCare have not only got on top of the problem but it was fixed today. Highly recommend this service to anyone needing help.

  • PompeyDetroit @K333 (@PompeyDetroit) reported

    @bt_uk And if there is a problem, why when input in my number does it say " No Issue " ?

  • PompeyDetroit @K333 (@PompeyDetroit) reported

    @portsmouthnews is there a major Internet issue in Portsmouth or are @bt_uk fobbing me off?

  • Jazifer Jasmina (@Jazifer) reported

    @bt_uk How can I find out if I have a genuine but mistaken letter sent from you demanding money, or if it's a scam? It's addressed to someone who has never lived here and certainly not our account. For some reason it looks like a good fake.

  • maryfranklin07 Mary Franklin (@maryfranklin07) reported

    @bt_uk They have now been without a phone signal or wifi for THREE MONTHS which leaves them extremely isolated. All they want is for their old copper connection to be restored but BT are refusing to do this.

  • ashmcdowellx Ash Mcdowell (@ashmcdowellx) reported

    Signed up to BT, the internet doesn’t reach the living room, the router is on the top of my kitchen cupboard, promised a solution by 29/11 and heard nothing since. What a joke of a company. @bt_uk

  • We1shGaming Welsh Gaming (@We1shGaming) reported

    @bt_uk for the past 3 month your service has been sp dog **** even Mcdonald has better Internet then you like how ******** are you this bad

  • SKindbergia Sally Kindberg (@SKindbergia) reported

    @bt_uk the @bt_uk process being that anyone can use someone's postcode and apply to take over a BT customer's (ie mine) line at that postcode? And apparently it's up to me to sort it out? Your business practice needs sorting out @bt_uk

  • shellabellar Shelley (@shellabellar) reported

    @bt_uk is fibre down in PE30? Doesn’t seem to be our end

  • themrs21 the Mrs (@themrs21) reported

    Why is anything to do with @bt_uk so difficult. 3 phone calls later and my issues seem to be getting bigger. I only wanted a new broadband deal 😩😩