BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 01/17/2026 06:15

January 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Guildford, Hammersmith, Greater London, Thames Ditton, Redhill, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Hounslow, Hayes and Slough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore

  • miltipello Joshua Milton (@miltipello) reported from Camden Town, England

    Very slow on the uptake, or @btsport have failed miserably on publicising it, but the fact they've attained some @NHL live game rights is potentially huge. They've done a great job with MotoGP and increasing baseball coverage, so hopefully they step it up with hockey too.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GlynAltair Glyn Jones (@GlynAltair) reported

    @bt_uk is it a total coincidence that since you started trying to sell me an upgrade, my previously flawless broadband has become utterly awful??

  • cpttrick7 Paul Trickett (@cpttrick7) reported

    Weighing up whether I should cancel my @NetflixUK & @PrimeVideo subscriptions or cancel @bt_uk Internet. Pointless having these streaming services if your Internet is off every 5 mins.

  • StevenPassman1 Steve Passman (@StevenPassman1) reported

    What have @FalconsRugby done to upset @btsport @btsportrugby Win or lose they never seem to be talked about on the highlights show, tights were put in front of their performance today!

  • tommo71 Matthew Thomas (@tommo71) reported

    @bt_uk my broadband is constantly disconnecting. I sent a complaint in on Friday as I’ve never know the service to be so bad. I cannot watch the football and it’s beyond a joke now. What is going on !

  • FrantikWebTech Frantik (@FrantikWebTech) reported

    @BTCare have a customer who has a bt connect email account but only has 1GB of data. Believe you can extend this through a subscription? He was a business customer but no longer. Is there a way past this?

  • diddy_DMG Diddy (@diddy_DMG) reported

    @bt_uk If she had fallen at night, she would not have been able to use her alarm to call for help. A 2 day call out is useless for vulnerable people

  • PaulRaynor9 Paul Raynor 🏳️‍🌈 (@PaulRaynor9) reported

    @bt_uk 5 minute call back…… 24 hours later still waiting, appalling service but not a surprise based on the last years worth of experiences, next step the ombudsman. 😡

  • Evaonahill Eva (@Evaonahill) reported

    @bt_uk Internet down for 45 min & can’t contact anyone,tried self service, says broadband is fine, lies!!! The last 2 years has been so unreliable, despite paying £60 pm. Can’t wait for contract to end to leave, so frustrated and sick of how inconsistent the internet is

  • Clay88uk Chris Clay (@Clay88uk) reported

    @btsport @BTCare guys I am trying to watch BT Sport on my iPad but I can’t because it’s saying I need to change my pack, been a customer for years so what’s going on? Why can’t I watch online

  • hartleywintney Hartley Wintney 🍁 (@hartleywintney) reported

    There is no way @SkySports HD channel on @BTCare box is in HD. Picture quality is terrible. Nearly as bad as Man Utd defending.