BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 03/15/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, Wembley, Northolt, Wandsworth, Slough, Hounslow, Southall, Brentford, Paddington, Hampstead, Isleworth, Ealing and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCamden Town Phone
United KingdomWembley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ReserveRon 🅡on 🅡eserve (@ReserveRon) reported

    @LozzaFox @virginmedia Probably the WORST customer service out there. Mis-sold me a contract by offering to end my @bt_uk contract early. That was over a year ago and I’m still fighting to get back the £318 owed. Plus once you leave the room that the router is in your Wi-fi goes back to dial-up speed

  • _tomasi1 Tomasi 🇱🇺 (@_tomasi1) reported

    @GabyRoslin @BTCare Go to virginmedia - it's a better service.- get tv, internet & free phonecalls (tv pic is super sharp)

  • type1trouble Alia 💁🏽‍♀️ (@type1trouble) reported

    @bt_uk Is there a known outage in London? We are having trouble connecting to the Wifi and it seems as though others are too. However, your website says no faults. Please confirm.

  • niamhskinner Niamh Skinner #BLM✊🏽✊🏾✊🏿 (@niamhskinner) reported

    What is going on with customer service at the moment?? I know it’s busy but all I need is a bit of help, and with @TSB @O2 and @bt_uk all I’m met with is people who can’t be bothered?? Never experienced anything like it in my life.

  • Loobies15 Linda Cackett (@Loobies15) reported

    @bt_uk @EE Hope this will be better than service I am receiving from BT. Trying to run admin for the school from home and you have now virtually made it impossible!!

  • Blackbeard535 Phil Hatton (@Blackbeard535) reported

    New customer @bt_uk had broadband fitted no problem, phone was supposed to be sorted day after, but had problems. When rung customer service got very rude woman telling me I was wrong. Think they need to give lessons in manners there. Very tempted to go back to old supplier

  • GabyRoslin Gaby Roslin 💙 (@GabyRoslin) reported

    Every single time I write that @BTCare is dreadful I get so many people agreeing! I have been speaking to them on and off since 10.15 and no one knows how to help me! Thanks BT and once this is sorted it’ll by bye BT

  • GabyRoslin Gaby Roslin 💙 (@GabyRoslin) reported

    @bt_uk Thanks but last time you tried to help me on here you didn’t manage it and. I one ever contacted me

  • MatthewSelby3 Matthew Selby (@MatthewSelby3) reported

    @bt_uk we have had an ongoing issues with our Broadband for 2 months! Engineer visits weekly, tickets closed with absolutely zero resolution or compensation. Only one person working who cannot even join a video call - customer service great everything else absolutely pathetic!

  • Demonwheels1 James Godfrey (@Demonwheels1) reported

    @WeAreOpenreach Well that's lovely. But you know what would be even lovelier? If @Openreach would fix the bloody fibre connection outside my house so I can FINALLY get my Internet connection from @bt_uk. I signed-up for the service six months ago. SIX MONTHS. 😡