1. Home
  2. Companies
  3. BT (British Telecom)
  4. Walton-on-Thames, England
BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Camden Town, Slough, Brentford, Paddington, Wembley, Mitcham, Sutton, Dorking, Hounslow, Hampstead, Fulham, Wandsworth, Carshalton, and Guildford.

CityProblem TypeReport Time
Hammersmith Wi-fi 23 hours ago
Camden Town E-mail 1 day ago
Slough Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • mazzles78
    Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • R0LLSY
    Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • Kass1411
    Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • SoulfulScotsman
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • nadeemshassam
    Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • epicreble
    mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • thewattsy
    Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • AmitChampaneri1
    Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • rprakoso13
    Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrendanMeade24
    Brendan Meade (@BrendanMeade24) reported

    @bt_uk Hi we were meant to have an engineer come round today. We had two missed calls this morning but no one knocked on the door, that phone is now switched off. What’s happening, can someone help please

  • imani80
    Patwal1 (@imani80) reported

    @bt_uk I’m an outraged. My small events business has had to move out of our office as we don’t have revenue coming in to pay the rent and rate. I call BT to cancel the broadband and they have slapped the business with a £7,631 early termination charge. This is unacceptable 😡

  • 4realsmith73
    𝕯𝖆𝖗𝖗𝖊𝖓 𝕾𝖒𝖎𝖙𝖍 (@4realsmith73) reported

    @bt_uk wow been a customer since 2015 and pay about £170-200 a month and because my workplace changed my payday to a different date I have had 1 late payment now I can not upgrade my sons phone in time for Xmas #thinkingitstimetomoveon

  • oxosbase
    john oxley (@oxosbase) reported

    If these football pundits are so good and know so much why aren’t they all football coaches in top teams. After every match they tells us what the teams did right and what was wrong and how to fix it. These people are wasted on TV. #SkySports #MOTD #BTsport

  • misslouiseweale
    Louise Weale (@misslouiseweale) reported

    @ethical_PR @bt_uk @OpenreachHelp I’m having the exact same problem. They’re useless!

  • nazliclaire
    Claire Joseph (@nazliclaire) reported

    @bt_uk still waiting for kit so can connect and thanks to delays I may lose my job. Very bad service from BT

  • EMihlenstedt
    Emma Mihlenstedt (@EMihlenstedt) reported

    @bt_uk I have now called 3 times waiting each time for 40 mins and then being cut off. I have tweeted you 3 times and you have constantly ignored me. How can I get help I move in a week!!!!!

  • Jack48431387
    7 (@Jack48431387) reported

    @bt_uk come on BT it's been 24 hours and WiFi has been down all over the country, what's going on?

  • AspieV1
    Marc Foster (@AspieV1) reported

    So @bt_uk turn up a week late ... then when we tell their engineer where the line is going, he crosses the street, gets on his phone and moments later packs up and leaves. Typical BT service. Will be looking for a new provider! #BTBroadband

  • Kinsellaben
    Ben Kinsella (@Kinsellaben) reported

    @bt_uk terrible service from BT, I’ve been sent a smart hub 2 which was supposed to be active from yesturday but obviously isn’t, no one can help me and pass me from connections team to fibre team, and back again.. 2 hours on the phone and still waiting for anyone to do their job