BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Feltham, Hammersmith, Hounslow, Southall, Wandsworth, Wembley, Greenford, Slough, Staines, Paddington, Mitcham, Hampstead, Kensington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Feltham |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Michael Way
(@8twisden) reported
from
Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Gayle
(@GByford75) reported
from
Merton, England
@bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Edward Salmon
(@enbsalmon40) reported
from
Camden Town, England
@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Gavin McLelland
(@gmac7000) reported
from
Merton, England
@bt_uk - internet down in SM4. Any update on the problem?
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beena Mistry
(@b3ena) reported
@bt_uk Funny that as she rang me in the middle of a client call I was on… 👏🏽👏🏽 well done on great customer service again
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Aaron Moulton
(@AaronMoulton91) reported
@bt_uk Hello BT, no Internet in CW5 area do you know what the problem si?
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Heidi 🌸
(@polly7719) reported
@bt_uk Hi could someone please help!! My services are being cancelled when it was only the WiFi discs that should be cancelled. I need help asap.
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D3mo
(@D3moralizer) reported
@bt_uk @J16642009 Is what’s happening BT are just a **** company? I loved the last time we had no internet for 3… yeah not a typo, 3 weeks and your team told me to go buy a screwdriver to go do my own tests on the line.
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Ste Gordon
(@sgordon_the87) reported
@bt_uk hi, I’ve got an issue changing my TV package on the MyBT app and website, it keeps telling me to call which I did and I was told it couldn’t be done. I want to drop Big Sport for entertainment, I did this last summer without issue, is there anything you can do to help?
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Jan Fletcher
(@JanFlet60971804) reported
@bt_uk Is there currently a problem in the CT9 area?
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Lisa the Bard
(@persimew) reported
@bt_uk You have a real problem with scammers abusing your text service. I have had three scam attempts (energy, mobile phone and general text retrieval) in the last 24 hours and have had to block your phone number. It really needs monitoring.
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Steve Priestley
(@MaximusSteve82) reported
@bt_uk @OpenreachHelp still no Wi-Fi for over a week. I was meant to be called today no one has called me. My wife works from home for the @NHSuk and has no internet connection. Terrible service from both of you.
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@Stoner #BackBoris100%
(@stoner1968) reported
@GBNEWS How about teaching some how to budget and make tough choices! Thus far no help for me in Band E property so Electric gone up £109 a month! Cancelled @SkyUK and done a cheaper @btsport package and will go SIM only on my mobile. #Simple solutions/choices
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?