BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Egham, Kingston upon Thames, Feltham, Tadworth, Wandsworth, Hounslow, Chertsey, Walton-on-Thames, Mitcham, Ealing, and Chessington.

City	Problem Type	Report Time
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Wi-fi	10 hours ago
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
Southall	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Paul (@Pauljar58453395) reported 36 seconds ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Pam (@Winemonday) reported 7 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Susan Pym (@susan_pym) reported 8 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Matt Nowak (@nowak_matt) reported 11 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Alan R Adair (@RadarRadar) reported 13 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Kristina Wallen (@KristinaWallen) reported 15 minutes ago from Richmond, England

  @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

• 
  Jon (@R0LLSY) reported 16 minutes ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Elliott Rawstron (@Elliottrawstron) reported 21 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  ParkParadeTrappyOHB (@OhbPark) reported 24 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  Gayle (@GByford75) reported 24 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Amit Champaneri (@AmitChampaneri1) reported 30 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 34 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 35 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Livvy (@londonsnewbie) reported 40 minutes ago from Hounslow, England

  @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

• 
  Emma Hands (@Em_Hands) reported 44 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  victor martinez (@CoreblimeyVic) reported 46 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Elliott Rawstron (@Elliottrawstron) reported 49 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  JPaulG 🐼 😷 (@JPaulG) reported 52 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  Judith (@Judiky) reported 58 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  victor martinez (@CoreblimeyVic) reported 59 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ingleton Ian (@Ingleton_ian) reported 4 minutes ago

  @bt_uk Living in her own, remote location and currently no access to emergency services of she needs them.

• 
  Anthony (@LookingBack22) reported 7 minutes ago

  @juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 8 minutes ago

  @bt_uk I had a long conversation with @bt_uk the other day. I was told to wait til the new residents have taken over on the 28th after which I’ll receive a final bill. Why are you charging twice for this service for 7 months. I’m astounded it’s even legal. And why take payment before?

• 
  Changeling64 (@64outsider) reported 9 minutes ago

  @bt_uk The line itself is working-which those who I've spoken to can't understand-it's the phones ringtones, as a result of their line upgrades, which are now not working. Parents are pensioners. I bought their phones 4-5 yrs ago. We're not made of money to replace them again due to BT!

• 
  The Emperor Son (@TheEmperorSon) reported 15 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Eddie Crouch (@EddieCrouch) reported 16 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Roibeard Mhuiris (@RMhuiris) reported 19 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.

• 
  Professor Bu’Ger De Fino ™️🥶 (@maskcempt) reported 20 minutes ago

  @maisiethetortie @NLeespeaking We (@bt_uk) have to ‘send a text’ to the 3rd party mobile phone that IS working, so we can continue this conversation about the actual BT landline not working. We’ll spend the next 15 mins sending silly codes to the only WORKING telephone !

• 
  Moyboy (@charlesdor66408) reported 23 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?

• 
  Changeling64 (@64outsider) reported 24 minutes ago

  @bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.