BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, West Drayton, Greater London, Camden Town, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham, Southall, Greenford, Slough and Staines.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Baa Bar Jinks
(@jinks_bar) reported
@teadrinker68 @bt_uk @BT Really? Guys next door have Virgin and it's been seamless for years. Customer service with BT has got better though, but their offering here is poor.
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Kev F Comic Artist
(@KevFComicArtist) reported
@bt_uk Hang on, I think I've successfully logged in!
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Baa Bar Jinks
(@jinks_bar) reported
@teadrinker68 @bt_uk @BT I think they're all poor when there are problems
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teadrinker68
(@teadrinker68) reported
@jinks_bar @bt_uk @BT They are but I judge on how many times it happens. I've been with BT for just over two years, this is the first issue I've had with them. It was a regular occurrence with both Virgin and Sky.
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Pete Wright
(@CSI_Pete) reported
@bt_uk Hi. If I cancel my BT TV, what services would the box be left with please. Just freeview and the recorder? Or completely nothing. Things getting too expensive. Thanks.
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Rob Spooner
(@CoreGemMusic) reported
Day 4 without broadband. Seems everyone at @bt_uk is trained to be polite, well meaning and incompetent. 4G mini-hub still has no network either (I guess BT can't activate sims correctly either). Hope the engineer coming tomorrow is not typical of the peeps I've dealt with so far
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teadrinker68
(@teadrinker68) reported
@jinks_bar @bt_uk Is what it is. Got to get your broadband from someone and I'm paying for the convenience of having all the sport & channels and the likes of Amazon & Netflix without the hassle (usually). Just a bit **** when this happens. Oh well. Pub tonight 👀
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Undersea Monkey 🇪🇺
(@underseamonkey) reported
Five games in the @premierleague scheduled at 14:00 today. Guess how many are being shown in the UK by @SkySports or @btsport? One - the Sportswashing Derby (#CHENEW) It's bad enough when games aren't shown on Saturday but why not show all the Sunday games and let fans choose?
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teadrinker68
(@teadrinker68) reported
@jinks_bar @bt_uk @BT To be fair, our broadband with BT has always been spot on. Sounds like you need a box upgrade. Really would advise against Virgin. Was with them a while ago. Appalling service. Broadband was terrible and the outages were every week. Left them for Sky but they were just as bad.
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teadrinker68
(@teadrinker68) reported
Just got home from that **** show to discover that there's a BT outage and I've got no TV or internet at home till midnight tomorrow. Nice one @bt_uk well worth the £97 a month this.