BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 03/31/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Mitcham, Hammersmith, Sutton, Dorking, Hounslow, Hampstead, Slough, Fulham, Paddington, Wandsworth, Carshalton, Guildford and Northolt.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomMitcham Wi-fi
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    BT fixed WiFi next door & ours went off. Engineer coming here Wednesday-5 days away. Why? The fault is outside-3 miles away, why are you not fixing it? @bt_uk #Incompetent #monopoly We need much better service.

  • t1m670 Tim M (@t1m670) reported

    @BTCare the WiFi signal in my bedroom is constantly dropping all the time, impossible to stream videos or even music on my mobile device. Does this mean we are entitled to a refund as advertised? 🤔

  • lochs_and_glens lochsandglens (@lochs_and_glens) reported

    @bt_uk If only BT customer-service would look at my social media, they might respond to my complaint.

  • AdieBrown3 Adie B (@AdieBrown3) reported

    @loulou34f @bt_uk Definitely worth them sending you a new one then, the fault sounds very similar to the one I had but with a different network. Touch wood no problems since.

  • AdaLittlejohns Half Starved (@AdaLittlejohns) reported

    @MJPGallagher @bt_uk Same with mine - have been looking into wifi cameras and don't trust my bt broadband to be able to run them properly. Got no chance of getting a signal in the back garden as signal to the study at the back is barely there.

  • danny_mccord Red Army 7 (@danny_mccord) reported

    @bt_uk I’ve twice requested my money back! Mines garbage unless stood next to the router

  • alford__sam Sam (@alford__sam) reported

    My @bt_uk WiFi is so poor it can’t even send photos on WhatsApp or Messenger. #SlowWiFi #BT

  • pidsta pidsta (@pidsta) reported

    @bt_uk absolute joke customer service. 4th time I've had to call you in the last 2weeks. an hour on hold this morning only to be cut off by the person who eventually answered! the only reason I'm calling back is because of the incompetence of the people I've previously spoken to!

  • chrispe35 Pearcey (@chrispe35) reported

    @bt_uk I would like a personal call from Tania to explain why it’s been over 7 months since my FTTP (BT Fibre 300) order and the issue has till not been resolved by Openreach. Now on slow Copper broadband which is affecting my work and my customers! Shocking customer service.

  • BigDuncNo9 Mr Ancelotti Is A Blue (@BigDuncNo9) reported

    @Toffybolox @btsport Haha! I never watch them. Always try to get a decent stream when we are on that channel 👍