BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/06/2026 06:45

February 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Reigate, Northolt, Paddington, Uxbridge, Hounslow, Epsom, Feltham, Chertsey, Slough, Greater London, Hampstead, Camden Town and Lightwater.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth TV
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomReigate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nala1907 Jane Beveridge (@Nala1907) reported

    @btbusinesscare @BTBusiness can someone contact me to sort out my order. Your customer services just have no clue!

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @NOWTV_It @NOWTV CAN SOMEONE PLEASE FIX CRASHES ON TABLETS. I OPEN UP THE APP. IT RESTARTS. THEN STOPS. IM PAYING QLOT OF MONEY THROUGH @bt_uk and it dont work!

  • Kagsamor Kags (@Kagsamor) reported

    @bt_uk shame on your customer services for locking a 93 year old customer out of her account and refusing to ask her another security question. Yes you have to do checks but how do you expect a 93 year old to remember the exact date they paid their Bill without checking?

  • leewilliams3338 Lee Williams (@leewilliams3338) reported

    @SuePort07742498 @bt_uk Contact the ombudsman if you are not receiving the service you was promised

  • JohnWLewis John W Lewis (@JohnWLewis) reported

    Numerous dropouts on @bt_uk broadband in EX15 starting in the early hours of this morning. Where do I report this? And where can I see known problems and estimates of when they will be solved?

  • MatWelbourn Mat Welbourn (@MatWelbourn) reported

    @btsport As a long time subscriber I’m calling quits on BT Sport when contract ends. Champions League final was free to view, while UFC 264 is on £Box Office! How about we get what we pay for, rather than there being no incentive or consistency in being a loyal customer? #btsport

  • tcampgold tc (@tcampgold) reported

    @bt_uk I have made a complaint to BT over a month ago. Spoken to two different people and no one has come back to me. The next stage for me will be to cancel my DD because I have never dealt with any organisation as useless as BT.

  • Gamma239 Ramon Max John Gamma (@Gamma239) reported

    @bt_uk Hi, the problem seems to be fixed as of now. Will message back if there are further issues. Ramon.

  • RuthieD10 Ruth Davies (@RuthieD10) reported

    @bt_uk is there an outage is Neath, SA10??

  • vjb72 Vicki Bardsley (@vjb72) reported

    @btsport Just watching the College lacrosse final from earlier and the recording ended with 2 mins to go!!! Wtf!!! If the programme starts late, please carry on recording!! So annoying!!!!!