BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 03/12/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Hammersmith, Camden Town, Hounslow, Southall, Wandsworth, Brentford, Paddington, Hampstead, Isleworth, Ealing, Northolt, Sutton and Richmond.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSlough Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • c2chiropractic c2chiropractic (@c2chiropractic) reported from Merton, England

    @bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk Please arrange for all calls and communications re my complaint, going on for months to be sent to me. These illustrate all failures and I wish to pass on to watchdog and your regulator

  • Shaund442 Shaun (@Shaund442) reported

    @bt_uk @SophieEB BT I've had a letter through saying my phone bill will change as I'm leaving broadband service, can you confirm from what to what and if this changes can I leave the mobile contract without penalty?

  • catchfireswift ellie (@catchfireswift) reported

    @bt_uk still not working, i want it in my bedroom as that is where the wifi doesnt reach, there is no point placing it anywhere else

  • MazzardFarm Ruud Jansen Venneboer, Devon (@MazzardFarm) reported

    @bt_uk Wow, keep the bad ideas coming. Change phone number, yes why not? Oh, wait, we are a business and customers know our number.... Sorry, but I just get a really strong feel that BT can do a lot more. We're also on TPS, which seems to make no difference

  • miscreatedmarco Marco Catena (@miscreatedmarco) reported

    @bt_uk If you can fix a washing machine then sure, if not I'm okay Dee.

  • ssnjimb Lauren Stephenson 🦜🦜😇😇 ♥️♥️ (@ssnjimb) reported

    @bt_uk I go to log into "MYBT" to view my telephone and broadband settings. and it sends me to my email account. i manually click bt and try again and it keeps forwarding me back to my email. is there a problem ?

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Your saying the order won’t be cancelled if not set up by the 25th of May and your colleague yesterday said it WOULD be cancelled. So which is it? Also I never got the requested call back from the connections team as requested.

  • markbraggins Mark Braggins (@markbraggins) reported

    @bt_uk Thanks, but I have been through all that palaver previously. Bottom (BT) line is that the current line only supports slow speeds, despite me paying for Fibre 2 package, and it being fast 'at the cabinet'. Yes, I live in #rural #Devon

  • sircoynie Sircoynie (@sircoynie) reported

    @bt_uk Still no response….WOW @bt_uk JUST WOW! This is how @bt_uk treat their customers everyone. They really don’t care!

  • mylifeinwordsuk Lee-Mc (@mylifeinwordsuk) reported

    Getting daily calls, claiming to be from @bt_uk yesterday was about an unpaid bill, today about upgrading internet. Apart from the fact I’ve never been with BT in my life, nor would I ever switch to them. The scammers are getting worse