BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 03/02/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hammersmith, Wembley, Camden Town, Hanwell, Brentford, Kingston upon Thames, Wallington, Harlesden, Slough, Hounslow, Ealing, Guildford and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jam46837908 Jam (@Jam46837908) reported

    @bt_uk No I am not, that is an extra £30 a month on top of my current £100 bill. I had bought Whole Home Wifi. But it not working and all you suggested was to get the retailer (who is closed) to exchange it. Disappointing lack of empathy

  • segul111 SG (@segul111) reported

    @Jpdyson @bt_uk Got the same response and I’m a Halo customer, absolute corporate tosh

  • RhianM55 Rhian (@RhianM55) reported

    @btsport I've been trying to reactivate my subscription but the page doesn't work once you click 'reactivate' it just gets stuck on the loading screen. Tried 3 devices, wifi and 4G. Can you help please?

  • Steprice1234 Ste Price (@Steprice1234) reported

    @bt_uk Tried this and no issues. But when im playing my xbox at night the hub is fine and saying its connected but then the internet drops out. I was also watching netflix on my tv and said there was no connection but the hub was fine. These issues are constant and shouldnt happen.

  • daryn_lochrie daryn lochrie (@daryn_lochrie) reported

    @bt_uk I used the text, came back with my line is fine. I've check all setting on my router and they are fine. Tried restarting it multiple times and nothing. As far as things on myside everything is fine. Any help would be appreciated

  • EJS_86 Emmet Scollan (@EJS_86) reported

    @bt_uk Waited over 5 days for connecting after home move. Wouldn’t send me a 4G mini hub to get me by. When finally got setup I figured out internet not working. Your technical team said it was an outside fault. Still not fixed. Engineer was to be sent today, still not confirmed!

  • segul111 SG (@segul111) reported

    @bt_uk Why am I still on a copper cable even though I am paying for Halo. Your guarantee is rubbish, a marketing tool to capture new customers, but, you let down your existing customers with poor service guaranteed Wi-fi TOSH

  • MartinFishHort Martin Fish (@MartinFishHort) reported

    Almost 5 weeks since @bt_uk messed up our landline and broadband. Lots of talk and promises - today we should be back online, but surprise surprise, no phone or broadband. Total letdown and disgraceful service. Tomorrow we’ll be spun yet another story #stressful

  • energywnl CODE ENERGY (@energywnl) reported

    @bt_uk ive done this FIX thing like 3 times and the reply said theres a fault and then when the engineer came out to check it he couldnt find the problem

  • BThreadwell Billy Threadwell (@BThreadwell) reported

    @DakMCFC @England @bt_uk Sterling’s shot was straight at the keeper until the deflection. I’d argue he was England’s worst player tonight.