BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Thames Ditton, Epsom, Woking, Hampton, Sutton, Wembley, Mitcham, Camden Town, Hounslow, Slough, Northolt, Wandsworth, Reigate and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Thames Ditton |
Internet | |
| Epsom |
||
| London |
Internet | |
| London |
Phone | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris THFC 666 Wyrd bið ful aræd”
(@CoysCvh) reported
I have BT Unbreakable guess what it’s broken !@bt_uk
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Scott Town
(@SmanUK) reported
@bt_uk Yes you can still help me, I have check that link and there is nothing about an engineer/specialist coming out. This is the 4th week now and nothing, when will we be getting an engineer/specialist to connect the line up....
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marc shaffer
(@msorient) reported
@bt_uk Do your engineers ever bother to turn up? X2 missed open reach engineers have let us down in November and Dec. No telephone call or text to tell us you will not be attending, awful customer service! So you just expect your customers to sit in all day? Sort your service out
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Leo
(@LeoJayTweets) reported
@Eoin404 @bt_uk Yeah been this way for 3 weeks just 24/7 gone from 50 down 20 up to this
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*** ⭐️⭐️
(@carefree_al) reported
@bt_uk forced to use a slow 4G hub for two weeks since the home move. Was meant to have my new service activated today, booked the day off as I was assured it would be today. No engineer, no word from BT at all. Awful service.
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Sam Edwards
(@samedwardsmusic) reported
@bt_uk hello, your BtWIFI service is completely unusable and probably the shittest thing anyone could spend money on, why have a product out for people to use that doesnt work? Dog level hotspot
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andrew rawstron
(@scienceboy7) reported
@bt_uk Yes that always works but is far from a solution. It’s like trying to swim a river rather than taking a boat. No point having a dog and barking yourself. I need email that works consistently with an email client.
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Mark Stan
(@markstan38) reported
@bt_uk 10 weeks and still no broadband, promises every other week that it is going live but never comes , out work life is suffering, your customer service is nil,zilch?? How Philip Jansen finds this acceptable is beyond me
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Jenni Sullivan
(@CWPJenniS) reported
@bt_uk STILL no Open Reach engineer, still no broadband service/TV. What is the point if you just keep putting off an update, was 1st Dec, then 13th, now 23rd. So no service for Christmas despite order being placed on 22ND OCTOBER. ******* ridiculous.
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SAM DOWNIE ♿️ 🎥
(@samdownie) reported
@bt_uk We shall see if Friday brings any delivery of bt router and phones for fiber. If not then it’s now been no connection since Friday 1st December, including no emergency 🚨 connection because of disabilities . I can’t wait to spell out the laws been breached by #BT