BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/20/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wandsworth, Coulsdon, Camden Town, Mitcham, Slough, Hampstead, Hounslow, Redhill, Woking, Banstead, Uxbridge, Guildford and Ashtead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • tomwestwater Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul731 Paul (@Paul731) reported

    @btsport turn the **** sound effects off.

  • geoffstaples geoff staples (@geoffstaples) reported

    @GilesyL14 @btsportfootball @btsport Same ! Awful !

  • Monkeycbr0 Chris (@Monkeycbr0) reported

    @bt_uk tell me, don't worry there will be no down time if you move over to us, router never turns up and my Internet gets cut off. Why did I trust these ars*holes

  • BarryColl Barry Coll (@BarryColl) reported

    @btsport Steve McMenamin was bad enough for me to cancel my subscription with you. Useless commentator. #TOTLIV

  • wingedjack Jack Forster (@wingedjack) reported

    @btsport get rid of that **** commentator Steve mcmanaman especially for liverpool games, have him for the other games but when liverpool is playing hes the most biased guy going, might aswell bend over and put the lube on liverpool's **** before putting it inside him

  • Sadfacemongoose Anh Nguyen (@Sadfacemongoose) reported

    @bt_uk you’re good for connecting ****. Why do I pay a premium for you to FTU? Crap service if there’s a problem, where are you bT?

  • Miss_Cherry_B_ Bea Smith 🇬🇩 (@Miss_Cherry_B_) reported

    @Itsdeactivatedg @bt_uk @virginmedia Yep! I hope they don’t plan on following that lot down the path of nonsense service! They’ve been really good up until now but nah; this issue, at a time when I’m stuck in the house, CANNOT run! I’ll give them a fair crack at fixing it before I get really p’d off!

  • AshyyAFC ASHY 🏆 (@AshyyAFC) reported

    @bt_uk Ahh man. My Internet is really bad upstairs in the attic. I have WiFi extenders already and really wanted to move the main bt socket to the middle floor

  • TheAngryFan2 The Angry Fan (@TheAngryFan2) reported

    @btsportfootball @btsport An absolute **** show of an evening, not just from my team but more so the state of your commentating... The bias to Liverpool is outrageous and then you have McManaman admitting he hasn't seen much of spurs and doesn't know if Gareth Bale is any good.

  • DJohnson0802 Daniel Johnson (@DJohnson0802) reported

    Don't you just wish there was a commentator mute button to shut @StevenMcManaman up. His commentary is just utterly **** @btsport #TottenhamVSLiverpool