BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Perivale, London, Ealing, Slough, Wembley, Walton-on-Thames, Teddington, Hammersmith, Southall, Hounslow, Camden Town, Banstead, Woking, Fulham and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Uxbridge |
Internet | |
| Perivale |
Internet | |
| London |
Internet | |
| Ealing |
||
| Slough |
Internet | |
| Slough |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@chunkylover25) reported
@arfurenglish @bt_uk I normally do but Unfortunaltey due to my are being a new build no other provider took up the options to install cables all them yrs ago, so its BT or Sky and sky are **** down this way.
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GJM
(@zombie_apoc1) reported
@bt_uk Good Morning, I just wanted to say earlier I spoke with one of your staff via your chat portal. I didn’t catch their name but they resolved my issue immediately without excuse. They took ownership and dealt with the issue straightaway. Most importantly they were polite. 🙏
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Gary
(@gary4463150386) reported
@bt_uk Not really that unbreakable. BT wifi went down yesterday afternoon, daughter works from home. Wholly inconvenient. Did receive a temp mini hub this afternoon though so thanks for that 👍
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Matt Denchfield
(@mattdenchfield) reported
Given recent experience, trying to run @sky #SkyQ on a @bt_uk #fullfibretothepremises network - has to be the worst technological combination out there. It can’t go 1 hour without losing the network, getting lost, breaking up - why can’t 2 premium products actually work together?
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Natalie Wright🌸🙂🌸
(@natsrambles) reported
@bt_uk Yes, I have and it says there is an outage, that bizarrely starts at 5.30pm, that's in the future! Why so long to address the issue? Home internet is paramount these days, and mine is essential for my job.
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Jess
(@jessss_braderr) reported
@bt_uk your wifi and customer service are TERRIBLE! We’ve had 10 engineers out in a year and no one seems to care.. however you’d like to charge me nearly £900 to leave! Sky have offered us a package of less than half the price for more.. #btwifi #awfulcustomerservice
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Hornet Ade
(@adrianmark67) reported
@bt_uk I spoke to customer service who refused to provide a deadlock letter or details of your ADR process. I made them aware that I was taking BT to court and for details of who to name in the court proceeding again nothing but I was told help desk would ring but nobody did
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Sannah
(@SannahBanannah) reported
@bt_uk a huge shout out to Mohammed the tech expert in Bradford. He was a total gem, one of the kindest people in customer service and he stuck around to fix all our problems.
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Lucy Bradley 💙
(@lucyechester) reported
@bt_uk my 82 year old father was booked to have his Sky phone and broadband on June 7th …. Delayed. Then last week … no show. Just spoken to @skytv who can’t rebook him in until July 13th and can’t guarantee the engineer showing up. Bloody appalling service
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Robo Bot
(@robobotbotbot) reported
@bt_uk And the fix estimate just moves out about 12 hours every 8 hours.