BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Wandsworth, Hammersmith, Southall, Hounslow, Chertsey, Feltham, Walton-on-Thames, Mitcham, Ealing, Chessington, Epsom, Ascot, Woking, Ashtead, and Brentford.

City	Problem Type	Report Time
Wandsworth	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	3 days ago
Southall	Wi-fi	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Phil Craig (@philmcraig) reported 10 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 11 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  Allen_lovemymind (@EpsomMental) reported 11 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Maria Ganner (@mazzles78) reported 13 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Sandro Rosa (@SMarxx4) reported 16 minutes ago from Epsom and Ewell District, England

  @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

• 
  GurunG PankaJ (@Godavarian193) reported 17 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Jessica Andrews (@Jess_L_Andrews) reported 17 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Brad W (@thewattsy) reported 22 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  James (@jimflit) reported 28 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Amit Champaneri (@AmitChampaneri1) reported 29 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  Steven Chapman (@DrStevenChapman) reported 36 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Alex Munro (@ADMunro) reported 36 minutes ago from Esher, England

  @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 39 minutes ago from Spelthorne District, England

  @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

• 
  Elliott Rawstron (@Elliottrawstron) reported 40 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Jenny Woods (@JennyferWoods) reported 42 minutes ago from Hammersmith, England

  @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

• 
  Jack Teh (@JackTeh96) reported 43 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Nat 💕 (@Silcox777) reported 46 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Sukh Thind (@SUKHTHIND) reported 47 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Amit Champaneri (@AmitChampaneri1) reported 54 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 59 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💙Climatecrisisbeliever🐴🦄❤️ 🔸🌎🔥 (@buzyizzy21) reported 6 minutes ago

  @bt_uk WHY HAVEN’T YOU RESPONDED TO MY COMPLAINT FROM 13/8 AND NOW YOU EXPECT ME TO PAY TWO MONTHS FOR 10 DAYS SERVICE? TRULY APPALLING!!NO COMPENSATION OFFERED, A WHOLE MONTH WAITING FOR YOU TO SORT YOUR **** UPS OUT!! AND YOU EXPECT ME TO PAY!! TRULY APPALLING!! OMBUDSMAN NEXT.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 7 minutes ago

  @bt_uk As a matter of interest, do you know how many @bt_uk customers have been customers for the entire length of the company’s existence? Can’t be many. For the sake of £73 (which the next customer is going to pay anyway), you’ve turned good news into a bad story. Strange.

• 
  Even The Stars Music (@eventhestarsuk) reported 7 minutes ago

  @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

• 
  AutumnaL (@HightoDeep) reported 11 minutes ago

  @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

• 
  andy carson (@andy_carson101) reported 20 minutes ago

  @eventhestarsuk @bt_uk sign up as new customer with the missus or someone else in house.... btw for around same price we get virgin with sport movies telly top speed internet & netflix

• 
  mrchrisjohn (@mrchrisjohn) reported 20 minutes ago

  @bt_uk Your two-factor authorisation is not working No text messages are coming through!!

• 
  namecantbebrank (@alreetson) reported 21 minutes ago

  @bt_uk @MoneySavingExp @MartinSLewis Why are you so aggravatingly poor at communicating and dealing with people who are made to use your services? Not choose, made.

• 
  Jamie (@Jamieonthisday) reported 22 minutes ago

  @bt_uk signed up with you because of dreadful comms from HyperOptic yet 20 mins and counting on hold with you. Just as bad.

• 
  pst (@sliverlodeone) reported 29 minutes ago

  @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

• 
  Julie Chrimes (@jueandgaz) reported 29 minutes ago

  @btbusinesscare I’m sick to death of trying to get my issue solved, 6 months and you still haven’t sorted it, shame on BT Business 😡