BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/04/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Epsom, Wandsworth, Feltham, Chertsey, Slough, Northolt, Greater London, Hampstead, Paddington, Camden Town, Lightwater, Wembley and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bentegodi Marc'Antonio Bentegodi (@bentegodi) reported

    remind me to never eviscerate the BTSport commentary team - on CBS feed this afternoon, and they've stated that 'Cioffi - just starting out on his managerial career' - never mind the last nine years, let alone his stint at #CrawleyTown !!!! #LazioVerona

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk So they've replied its working fine. However, when I switch my phones hotspot on and use that to stream stuff instead it works fine. However, your broadband won't support it properly? Think it's time I find a better provider

  • MooseSnoop Lynton (@MooseSnoop) reported

    @NOWHelpTeam Thanks for letting me know, although very crap and frustrating. I think it might be a short lived try from my usual BTsport subscription

  • TwistedMelon9 Reluctantly Political 🏴󠁧󠁢󠁷󠁬󠁳󠁿 because WTF?! (@TwistedMelon9) reported

    Struggling to pay my bills because #ToryCostOfGreedCrisis and @bt_uk decide to slap a £20 charge on my account for late payment.. I can't even afford to be poor anymore. Guess I won't have broadband anymore!

  • KDB_UK KDB (@KDB_UK) reported

    @bt_uk What is happening with service start dates on the 19th September? Will that go ahead or are they going to be pushed to an undetermined date in the future?

  • somervillelorn1 lorna (@somervillelorn1) reported

    @bt_uk internet not working in Lanarkshire area. Is there a problem?

  • Zakiamala3 Zakia mala (@Zakiamala3) reported

    @bt_uk I have been experiencing wifi issues the past few days and now it’s gone again. I wfh and won’t get paid if I don’t have internet

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    Wow, @BT_uk customer service has got to be the worst. Waited 2 weeks for an appointment, no show. Rescheduled for today, no show. Now they want to wait until the 21st to come out. That will be a month since the problem. Not good enough. And no, BT, I will NOT dm you.

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk Thanks but my time is better spent looking up what Sky has to offer. This kind of service is really unacceptable.

  • SE_London_Max 🌺 Max 🦋 (@SE_London_Max) reported

    @bt_uk my box is pink/purple I’ve restarted it twice the EE box is still blue though. It’s not working. I can’t connect.