BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Walton-on-Thames, Ashtead, Hounslow, Brentford, Tadworth, Addlestone, Feltham, Wandsworth, Ealing, Egham, Hayes, Windlesham, and Windsor.

City	Problem Type	Report Time
Hammersmith	Internet	1 hour ago
Southall	Internet	6 hours ago
Walton-on-Thames	Wi-fi	7 hours ago
Hammersmith	Internet	14 hours ago
Ashtead	Internet	16 hours ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 59 seconds ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Andrew Mussenden (@A_Mussenden) reported 1 minute ago from Chertsey, England

  @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

• 
  Elliott Rawstron (@Elliottrawstron) reported 1 minute ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  coolio (@coolhati) reported 5 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Elliott Rawstron (@Elliottrawstron) reported 9 minutes ago from Wandsworth, England

  @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

• 
  Gayle (@GByford75) reported 10 minutes ago from Merton, England

  @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

• 
  Sukh Thind (@SUKHTHIND) reported 11 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Sukh Thind (@SUKHTHIND) reported 15 minutes ago from Hounslow, England

  @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 20 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  victor martinez (@CoreblimeyVic) reported 20 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 22 minutes ago from Worcester Park, England

  @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

• 
  Stuart the Copywriter (@StuartTarn) reported 24 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Gavin McLelland (@gmac7000) reported 24 minutes ago from Merton, England

  @bt_uk - internet down in SM4. Any update on the problem?

• 
  Jessica Andrews (@Jess_L_Andrews) reported 45 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Alex Munro (@ADMunro) reported 47 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Gary White (@_gary_white_) reported 49 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Allen_lovemymind (@EpsomMental) reported 51 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Edward berry (@eddibfit87) reported 51 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Phelan Hill MBE (@PhelanHill) reported 52 minutes ago from Wandsworth, England

  Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

• 
  Barry French (@Barry2103) reported 57 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon&Mark (@sharon_railton) reported 2 minutes ago

  @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

• 
  Emma Holmes (@emmapenelope) reported 2 minutes ago

  @bt_uk @BTCare just seen from my fathers bank accounts that he’s been paying £65 per month for phone (never used) &broadband (used) for over 6 years. He’s on end of life care. What a shockingly corrupt practice this is from BT to leave this account without intervention.

• 
  Mini67!x (@jellywellys99) reported 7 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  thisissaffers (@ThisisSaffers) reported 7 minutes ago

  @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

• 
  Billy Kelly (@billykellyWWK) reported 9 minutes ago

  @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒

• 
  PTID1977 (@PhilH1977) reported 11 minutes ago

  @bt_uk Well it don’t. It’s obviously an app issue and yes my device is all up to date.

• 
  Vicky Fraser (@bt_vicky) reported 13 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  David Gray (@davidgraywrites) reported 14 minutes ago

  @btbusinesscare Been trying to order a mobile phone to add to our existing business account as per your current EE promotion. Had no luck using websites (yours and EE’s) keep getting messages to ‘try again later’! Can you help?

• 
  🇬🇧 (@JakeTheScalper) reported 17 minutes ago

  @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

• 
  Berni (@BikerBerni) reported 18 minutes ago

  @bt_uk Yet again BT email not working.