BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Ealing, Hammersmith, Chessington, Hounslow, Walton-on-Thames, Southall, Epsom, Ascot, Woking, Wandsworth, Ashtead, Brentford, Tadworth, Addlestone, and Feltham.

City	Problem Type	Report Time
Ealing	Internet	10 hours ago
Hammersmith	Wi-fi	11 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Chessington	Internet	2 days ago
Ealing	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  James (@jimflit) reported 1 minute ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 14 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Barry French (@Barry2103) reported 15 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 22 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Lorraine Maunder 🌸 (@iiLorraine) reported 23 minutes ago from Windsor, England

  @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

• 
  Sukh Thind (@SUKHTHIND) reported 24 minutes ago from Hounslow, England

  @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

• 
  victor martinez (@CoreblimeyVic) reported 25 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Jack Teh (@JackTeh96) reported 27 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  DiscoverWatamu (@DiscoverWatamu) reported 28 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Matt Nowak (@nowak_matt) reported 29 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Elliott Rawstron (@Elliottrawstron) reported 31 minutes ago from Wandsworth, England

  @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

• 
  JorG (@spanishgeo) reported 33 minutes ago from Merton, England

  @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

• 
  Jeannie Di Bon (@jdibon) reported 35 minutes ago from Merton, England

  @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

• 
  Paul (@Pauljar58453395) reported 46 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Sukh Thind (@SUKHTHIND) reported 47 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Emma Hands (@Em_Hands) reported 47 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 47 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  victor martinez (@CoreblimeyVic) reported 48 minutes ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  Sukh Thind (@SUKHTHIND) reported 51 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

• 
  Jai Mistry (@j_dip) reported 54 minutes ago from Hounslow, England

  @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  erika x (@_erikacx) reported 5 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise

• 
  Niraj Shukla (@nshukla86) reported 5 minutes ago

  @btbusinesscare Hey BT, Not sure how to reach out. I am unable to access my account on BT app. It authenticates well, means no issues with id/ password etc. But some how apps don't work. Have reinstalled the app but still the same error. My web login is working though! Pls help.

• 
  Si (@SimonHealey73) reported 10 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Alan Swanson (@Haggisguy) reported 12 minutes ago

  @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

• 
  Ramnish Kalsi (@ramnishkalsi) reported 13 minutes ago

  @bt_uk Sorry, but this is becoming a part time job. I took out EE contract to watch some Tele not to spend my days troubleshooting poor quality hardware. I have 2 other set top boxes of better quality without contract and this is the only one with contract but of poor quality.

• 
  JAH (@JAH59) reported 16 minutes ago

  @bt_uk I want to make a complaint

• 
  Mini67!x (@jellywellys99) reported 20 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  This Brown Geek (@thisbrowngeek) reported 22 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  Alan Swanson (@Haggisguy) reported 25 minutes ago

  @bt_uk So how do i pay my bill? I cannot login to pay it?

• 
  David Keight (@dkeight) reported 27 minutes ago

  @bt_uk We are currently leaving BT business contract after being a customer for decades. The last straw was a botched order for fibre broadband ending with a case via Ofcom, and our move to another supplier. BT then closed our account and appear to have blocked our online a/c