BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 12/04/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, West Drayton, Greater London, Camden Town, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham, Southall, Greenford, Slough and Staines.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomWest Drayton Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk @BT Really? Guys next door have Virgin and it's been seamless for years. Customer service with BT has got better though, but their offering here is poor.

  • KevFComicArtist Kev F Comic Artist (@KevFComicArtist) reported

    @bt_uk Hang on, I think I've successfully logged in!

  • jinks_bar Baa Bar Jinks (@jinks_bar) reported

    @teadrinker68 @bt_uk @BT I think they're all poor when there are problems

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk @BT They are but I judge on how many times it happens. I've been with BT for just over two years, this is the first issue I've had with them. It was a regular occurrence with both Virgin and Sky.

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @bt_uk Hi. If I cancel my BT TV, what services would the box be left with please. Just freeview and the recorder? Or completely nothing. Things getting too expensive. Thanks.

  • CoreGemMusic Rob Spooner (@CoreGemMusic) reported

    Day 4 without broadband. Seems everyone at @bt_uk is trained to be polite, well meaning and incompetent. 4G mini-hub still has no network either (I guess BT can't activate sims correctly either). Hope the engineer coming tomorrow is not typical of the peeps I've dealt with so far

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk Is what it is. Got to get your broadband from someone and I'm paying for the convenience of having all the sport & channels and the likes of Amazon & Netflix without the hassle (usually). Just a bit **** when this happens. Oh well. Pub tonight 👀

  • underseamonkey Undersea Monkey 🇪🇺 (@underseamonkey) reported

    Five games in the @premierleague scheduled at 14:00 today. Guess how many are being shown in the UK by @SkySports or @btsport? One - the Sportswashing Derby (#CHENEW) It's bad enough when games aren't shown on Saturday but why not show all the Sunday games and let fans choose?

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    @jinks_bar @bt_uk @BT To be fair, our broadband with BT has always been spot on. Sounds like you need a box upgrade. Really would advise against Virgin. Was with them a while ago. Appalling service. Broadband was terrible and the outages were every week. Left them for Sky but they were just as bad.

  • teadrinker68 teadrinker68 (@teadrinker68) reported

    Just got home from that **** show to discover that there's a BT outage and I've got no TV or internet at home till midnight tomorrow. Nice one @bt_uk well worth the £97 a month this.