BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Southall, Hammersmith, Hounslow, Hampstead, Reigate, Guildford, Greater London, Thames Ditton, Redhill, Iver, Leatherhead, Ealing and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Aryan
(@aryan_kapoor1) reported
@bt_uk provide appealing customer service, and don’t care that we have had a total loss of Wifi service and connectivity for over 4 days. What a joke! #BT #Internet
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Frank Parkes
(@FrankParkes) reported
@bt_uk Hi Theresa, I have tried everything on this link however the phone is still not working, can only hear when loudspeaker is on
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Me
(@Calhan7982) reported
@skytv Can you please sort out SkyGo on laptops. 4hrs and I’m still trying to install and uninstall this shameless excuse for a service. take a leaf out of @btsport book and generate a separate app on firestick and sort out laptop issues. Give up on sky glass till you sort this.
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alikidman
(@alikidman) reported
@bt_uk - AND so it continues. The connection was set up for tomorrow (Friday). Just received an email saying it’s been cancelled for the FIFTH time. A BT unbreakable contract for an unusable service! Surely this is mis- selling at best and fraudulent at worst!! Ombudsman??
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Kevindelaney
(@Kevinde90524281) reported
@bt_uk When are ye getting rid of the bad commentaters
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Steve Priestley
(@MaximusSteve82) reported
@bt_uk @OpenreachHelp still no Wi-Fi for over a week. I was meant to be called today no one has called me. My wife works from home for the @NHSuk and has no internet connection. Terrible service from both of you.
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Poppy Liqueur
(@poppyliqueur) reported
@bt_uk Are there issues in SE16? Had no internet since 1pm and no updates at all
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Frank Parkes
(@FrankParkes) reported
@bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working
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Adele Ewing
(@adeleewing1) reported
@bt_uk @J16642009 We have similar issue. If major fault arises, surely where multiple homes without internet for a week, this response is not excellent client service. Both companies part of same group. I have had 2 engineers not turn up, been on phone every day and still no internet a week later.
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Rich Ward
(@Metaorphan) reported
@bt_uk You understand and don’t want to talk to me anymore Janet, I get it, a lovely customer satisfaction experience. The number is with regard to the USO work, can you address my issue with excessive monthly fees for less than 3mbs?