BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 02/28/2026 07:45

February 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Camden Town, Hanwell, Brentford, Hammersmith, Southall, Kingston upon Thames, Wallington, Wembley, Harlesden, Slough, Hounslow, Ealing, Guildford and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCamden Town Internet
United KingdomHanwell E-mail
United KingdomBrentford E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tisaloon Lisa Toon (@tisaloon) reported

    @bt_uk I just want to make sure that the add-on doesn't renew next month. I want to keep my contracts as they are, but the add-on was required as a one off and I don't want to pay for it after this month, so I'm checking whether I can cancel it now and use it till the end of the month.

  • PSRK76 Philip K (@PSRK76) reported

    @btsport @bt_uk I don't expect to get charges from you when I can finally get to cancel my subscription. You "manage" option online doesn't let you manage and your call centres are always "too busy" to take calls.

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk how come when almost the entirely of 3 villages in Kent have reported having no internet for three days now it still says no known issues on your website.

  • James_Hutchins James (@James_Hutchins) reported

    @bt_uk 5 weeks of constant calls to your customer services to try and work out why you can’t connect me to my new house, each time it’s a different story and today I had the most infuriating conversation with an assistant who clearly could not be arsed to help.

  • Paulbristowpjb Paul Bristow (@Paulbristowpjb) reported

    @bt_uk been with you since 2021. Broadband, 4 mobile contracts, data tablet. £140 a month paid on time by D/D. Until March. It went up to £160 a month. Last 2 months it's been a struggle. I asked for help and what did you do? Slapped a £7 late pay charge on top of the £160 🤬😡😡

  • AcWailing Prof AC Wailing #FBPE #HDTV 350% #PARODY (@AcWailing) reported

    @bt_uk Thanks for your prompt response. I will speak to the loyalty team and as long as they can offer me what they would offer a new customer then I don’t have a problem.

  • KelvinEHughes Kelvin Eric Hughes 💙 🇺🇦 (@KelvinEHughes) reported

    @bt_uk just read about Philip Jansen accepting a massive pay rise whilst expecting his employees to take a cut. So 5 minutes on and I'll be a @now broadband customer from 15th August. Less than half the price with the same service. Result.

  • Joegt15 Joe Evans (@Joegt15) reported

    @btsportfootball @btsport What a joke, half 7 on a Sunday, clearly nothing giving a **** about the fans again…

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk I’ve done all that loads already and all that happens is that im told to book an engineer even tho the issue isn’t at my house. The entire village now has an engineer coming to their houses on Tuesday and Wednesday.

  • joshdolman Josh Dolman (@joshdolman) reported

    @bt_uk one month in and you’re horrendous. System doesn’t work to connect my account. No one knows how to fix it. Can’t set up DD or pay bills 🤦🏻🤦🏻🤦🏻