BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ealing, Wandsworth, Richmond, Ashford, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Carshalton, Northolt, Feltham, and Chertsey.

City	Problem Type	Report Time
Hammersmith	Total Blackout	5 hours ago
Hammersmith	Total Blackout	22 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	3 days ago
Ealing	Internet	3 days ago
Hammersmith	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Allen_lovemymind (@EpsomMental) reported 36 seconds ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 2 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  Amit Champaneri (@AmitChampaneri1) reported 4 minutes ago from Virginia Water, England

  @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

• 
  JorG (@spanishgeo) reported 9 minutes ago from Merton, England

  @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

• 
  Alan R Adair (@RadarRadar) reported 12 minutes ago from Hounslow, England

  @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

• 
  Barry French (@Barry2103) reported 16 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 22 minutes ago from Sendmarsh, England

  @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

• 
  Jack Teh (@JackTeh96) reported 22 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Elliott Rawstron (@Elliottrawstron) reported 28 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Shermin A Ali (@SherminAaliYoga) reported 30 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  Nat 💕 (@Silcox777) reported 31 minutes ago from Worcester Park, England

  @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 32 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Gary White (@_gary_white_) reported 33 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  victor martinez (@CoreblimeyVic) reported 39 minutes ago from Esher, England

  @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

• 
  Stuart the Copywriter (@StuartTarn) reported 40 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Conor Saunders (@conor_saunders) reported 41 minutes ago from Wandsworth, England

  After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

• 
  Pam (@Winemonday) reported 41 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  J Andres 🎧 (@JAndresDJ97) reported 47 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Judith (@Judiky) reported 51 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Charli R (@RojasLahoz) reported 59 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Angry Bird Flies 💙 (@Rosiecat2) reported 3 minutes ago

  @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

• 
  Stephen Blair (@stevie_blair) reported 6 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  KingshillNo.1 (@The_pit_bing) reported 7 minutes ago

  @btbusinesscare youve emailed me every weekday for a week claiming to have called me and "went to voicemail" Lies, phone sitting beside me as I wait to promptly resolve ridiculous billing complaint. I reply to your "missed you" emails pointing this out You just repeat - disgrace

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @bt_uk "all" doesnt cover ee. And doesnt cover your service level agreements

• 
  Theresa (@bchutney1) reported 11 minutes ago

  @bt_uk Hi, we seem to have a connection issue. We have broadband/wifi but some of our devices like the TV are unable to connect. I have used the service checker and it says there is an issue. What do I do next please?

• 
  Marc Harris (@Marcharris1687) reported 12 minutes ago

  @bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues

• 
  Melindi Scott (@melindiscott) reported 12 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  Sian Rumble (@SianyRum) reported 17 minutes ago

  @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

• 
  Medway Highways (@MedwayHighways) reported 20 minutes ago

  Traffic Alert: Near Malmaynes Hall Farm, Malmaynes Road #Allhallows (A228). 2 way signals currently in place due to emergency @bt_uk repair works.

• 
  Jill (@LavenderFairy79) reported 20 minutes ago

  @BTCare can I book a call please? Its regarding a recent service complaint,you didnt uphold your promise and me ending my xontract that ended months ago! You've been charging me twice as much as a new customer for a long time now!