BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 01/25/2026 06:30

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Southall, Ealing, Wembley, Hampstead, Fulham, Hounslow, Woking, Camden Town, Wandsworth, Tadworth, Uxbridge, Hammersmith and Reigate.

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City Problem Type Report Time
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ruttspeed ruttspeed paul (@ruttspeed) reported

    @btsport will you sort out the app. The voice sinc is way out. I keep restarting it but it doesn't work

  • cj_ross Cj Ross (@cj_ross) reported

    @bt_uk Would be having a relaxing day if my internet was working and I didnt have to wait a whole week for an engineer when I work from home with no sympathy or offer of a solution. Been with you 3 weeks and an absolute joke of a service so far after being assured it would be an upgrade

  • HilaryGeismar Hilary Geismar (@HilaryGeismar) reported

    @bt_uk Still no broadband .broadband down supposedly in our area!!! Cmon BT DO SOMETHING ASAP!!!!!

  • Stefanalgar Stefan Algar (@Stefanalgar) reported

    @bt_uk yesterday I spoke to someone to upgrade my mothers broadband ( 45 mins on the phone) and today I see the idiot has done mine…! Who do I complain to?

  • kiramadeira kiramadeira 🤔 (@kiramadeira) reported

    @bt_uk hi, my entire building has been without internet since Thursday and we’re not being told when it will be fixed. Can you help?

  • SaraPiasentin1 Sara Piasentin (@SaraPiasentin1) reported

    @bt_uk Also, one of your costumer service agent is now saying it will be fixed today by 23.14 . Same thing they said to us yesterday, and the day before. Please make you this will get fixed tonight

  • rosspb Ross Paul (@rosspb) reported

    @premrugby @delonarmitage @btsport Stopped watch that show years ago after BT watered it down in favour of champions league

  • Toonboy2k 🏳️‍🌈 Toonboy2k 2.0 🏳️‍🌈 (@Toonboy2k) reported

    Why is so hard to cancel @btsport on the app, you just cannot. so bad service. Now have to phone them and probs wait 30 mins to get through ffs.

  • lp020688 loz0206 (@lp020688) reported

    @bt_uk cityfibre have ripped out BT cabling in #CHELTENHAM in error and now 6 houses have been without internet or telephone access for 75 hours - called to speak to BT and was told unless it was a trip hazard could not help me @CityFibre please advise

  • feathersareus feathers and wings (@feathersareus) reported

    @bt_uk ive already rang you shes booked a engineer for next week why you cannot solve this over the phone with all the tech surley you can tell if its an exchange problem or not without having to wait for engineers