BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ashford, Brentford, Mitcham, Sutton, Dorking, Hounslow, Fulham, Wandsworth, Carshalton, Northolt, Feltham, Chertsey, Southall, and Isleworth.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Internet	9 hours ago
Hammersmith	Internet	12 hours ago
Hammersmith	Internet	20 hours ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  Gary White (@_gary_white_) reported 11 minutes ago from Merton, England

  Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

• 
  Maria Ganner (@mazzles78) reported 13 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 16 minutes ago from Spelthorne District, England

  @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

• 
  DiscoverWatamu (@DiscoverWatamu) reported 17 minutes ago from Wandsworth, England

  @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

• 
  Niamh Wimperis (@WimperisDesigns) reported 21 minutes ago from Hammersmith, England

  @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

• 
  Adama Traores not that hench pal (@adama_not) reported 23 minutes ago from Wandsworth, England

  @bt_uk can you please help me kick off is in 30 mins

• 
  Jeremy Trevathan (@JezzaTrev) reported 23 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Emma Hands (@Em_Hands) reported 29 minutes ago from Twickenham, England

  @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

• 
  Steven Chapman (@DrStevenChapman) reported 30 minutes ago from Kingston upon Thames, England

  @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

• 
  Janthea46 (@janthea46) reported 36 minutes ago from Kingston upon Thames, England

  @bt_uk BT Wi-Fi in my area seems to be down 😱😱

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 37 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Allen_lovemymind (@EpsomMental) reported 38 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Jenni Hibbert (@jhibbert1) reported 39 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 41 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Shermin A Ali (@SherminAaliYoga) reported 48 minutes ago from Merton, England

  @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

• 
  GurunG PankaJ (@Godavarian193) reported 49 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  victor martinez (@CoreblimeyVic) reported 50 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 55 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Edward berry (@eddibfit87) reported 59 minutes ago from Hammersmith, England

  @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

• 
  Sukh Thind (@SUKHTHIND) reported 59 minutes ago from Hounslow, England

  Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AM (@itsmeitsmeandy) reported 2 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Ralph Hardwick (@HardwickRalph) reported 3 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  Vic (@Torified) reported 5 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Graeme Wallace (@Waldomatt) reported 6 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  John Upham (@jeupham) reported 6 minutes ago

  @WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!

• 
  Dwain Driver (@TrainDriver1982) reported 9 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  Rainbow Highlands (@Rainbow_Int) reported 10 minutes ago

  @btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬

• 
  matt (@budge90msb) reported 11 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  🟰 G H O S T 🟰 (@veritysmart) reported 11 minutes ago

  @BTCare Is there any service issues today? My connection is jumping all over the place. 35 one minute 60 the next but never any consistency to make full use of the internet. Cursed with never ending buffering. As a disabled person I rely on this access.

• 
  Ben (@benjaminpooleok) reported 13 minutes ago

  @btbusinesscare Don't bother awful company