BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Dorking, Windsor, Greenford, Hounslow, Wallington, Uxbridge, Brentford, Hammersmith, Paddington, Redhill, Camden Town, Greater London, Woking and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dorking |
Internet | |
| Windsor |
||
| London |
Wi-fi | |
| Greenford |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
-
Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
-
Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
-
Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
-
Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
-
Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
-
Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
-
c2chiropractic
(@c2chiropractic) reported
from
Merton, England
@bt_uk you’re the worst! Over 6 months to instal a line and then without warning you cancel the line as you didn’t set up the DD properly. 🤬
-
RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations
-
Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
-
RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke
-
Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
-
R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
-
R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
-
Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
-
RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
-
jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
-
Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
-
Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
-
Aaron
(@AAronJoey) reported
from
Camden Town, England
@Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors
-
Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Megan
(@kingstonmeg8) reported
@bt_uk told they can’t offer assistance as they close at 9pm and reopen on the 29th. This is ridiculous considering it’s Christmas Eve and families are trying to sit down and stream movies together. I’d imagine you’ll soon lose many customers as it’s nationwide.
-
SARAH BEEVER
(@SarahBeever) reported
@EE @bt_uk NO WIFI, NO BROADBAND, NO INTERNET. NO COMMUNICATION. LIVE DATE 14th DECEMBER AND STILL NOT ACTUATED. MERRY CHRISTMAS TO YOU TOO 🤚 EXTREMELY DISAPPOINTED PAYING FOR A SERVICE WHICH ISN'T EVEN WORKING.
-
Double H
(@DoubleH786) reported
Why ******** didn't Smackdown come on @btsport #SmackDown
-
Hugh Toner
(@scoobyhugh8) reported
@bt_uk no service on my phone. What’s the issue pls
-
Roberto
(@rcatweet) reported
@bt_uk into day 5 of no broadband connection now. A promise to fix by the end of yesterday hasn’t happened. BT call centre people are very nice but have no information about when the problem is going to be fixed. It would be great to get some reliable information and service.
-
Never folding
(@Allin_blind) reported
@bt_uk Been trying to access Pi Network app all day on phone connected to wifi turned wifi off and it connects instantly. Have you blocked Pi Network? if so why and is that legal surely I have rights as a consumer.
-
N
(@cerberus2345) reported
hey @bt_uk having issues with my bt tv at the moment, can’t seem to access some channels, can you help? also, merry christmas🎄& hope all the customers are polite to staff
-
Ciara Campbell
(@CiaraGCampbell) reported
@bt_uk internet is terrible today/ up and down. Can someone help? I don’t have landline number.
-
Megan
(@kingstonmeg8) reported
@bt_uk Internet is down completely and has been for an hour.
-
Laura Welch
(@LauraAbiW) reported
@bt_uk is there an outage in le16 7? Have had no internet for hours and have tried all the usual tricks