BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Southall, Slough, Staines, Paddington, Mitcham, Hampstead, Kensington, Camden Town, Wembley, Guildford, Hounslow, Brentford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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N̲5̲-̲G̲o̲o̲n̲e̲r̲-̲E̲I̲E̲
(@RedWhiteLifer71) reported
Why is it so difficult to contact you regarding your **** service ffs , trouble with your my bt app and email and you can't speak to anyone??????? Wankers @BTCare @bt_uk and dont tell me its easier online because its not MY BT APP IS ABSOLUTELY ****
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declann
(@CaliManDecTTV) reported
Anyone else having internet issues with @bt_uk sort it out @BTCare
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Ross is TheGuyWhoSaw
(@theguywhosaw1) reported
So, still no help from @BTCare?
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S Michail
(@smichail89) reported
Another reminder never, ever to use @BTBusiness @btbusinesscare ! 🤬 Cancelled my account weeks ago, still charging us for a service we don’t use, and then making us go through the whole cancellation process for a second time. Time thieves.
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Steve Hall 🇬🇧 🏴 ⛳️🏌️♂️
(@steve_hall87) reported
@btbusinesscare - morning, just wondering why I’m continuing to be overcharged for my products. This is the third month and it’s now becoming very frustrating. What do I need to do resolve the issue? Please don’t say “please call” as this is what I have done.
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Nigel Bennett
(@top1percentile) reported
Can someone from @bt_uk @BTCare please explain how the scammers, especially those based overseas, can access 'inoperative' or 'not in- service' landline and UK mobile numbers, and so many of them, to make their fake calls? I receive at least one a week.
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Simon Ford
(@sf4d74) reported
@TalkTalk very annoyed at your company, had door to door salesman asking if I want to switch to you, I said no, I've now got a letter from bt saying you've switched me to you, very bad unethical business practices, and definitely fraud, plus my time ringing @BTCare
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William Walby
(@WalbyWilliam) reported
@btbusinesscare No I have no phone line working. Have a look at my account and see how many issues I have had. BT is the worst provider EVER!!
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Sarah @ Pencil me in
(@pencilmeinshop) reported
@btbusinesscare urgent help we are without broadband after one of your team fitted fiber for a neighbouring business. We raised it when the chap on site and he said “he was really careful” and has left without reviewing or fixing our connection.
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Dynamic Wrexham
(@DynamicWrexham) reported
@btbusinesscare trying to troubleshoot issues with cloud voice. Waiting for live chat for an age, and cannot open the portal? Any advice how to get some urgent help?