BT (British Telecom)

BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walton-on-Thames, Surrey, England 12/06/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walton-on-Thames, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, Banstead, Woking, Fulham, West Drayton, Greater London, Hampstead, Wembley, Guildford, Wandsworth, Hounslow, Feltham and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • liammhornerr liam (@liammhornerr) reported

    Honestly never been with such an unreliable internet provider like @bt_uk claim to be the UK’s best? Have a day off, constant jittering in connection and the speeds are never near what they’re supposed to be. Absolute joke.

  • TehMadness Mark Jansen (@TehMadness) reported

    The @ITV Player app on the @bt_uk TV box is easily the worst I've ever come across. Ads skip, programs pause automatically after each ad break, and sometimes programs restart with no sound and it doesn't fix until the box is restarted. Awful.

  • SpeedyMaGicXz94 SpeedyMaGicXz (@SpeedyMaGicXz94) reported

    @btsport @btsportfootball STOP ASKING US TO DONATE TO HELP PAKISTAN I'M ALL FOR HELPING PEOPLE BUT WE SHOULD BE HELPING OUR OWN FIRST LOADS OF PEOPLE ARE WITHOUT HOME WATER AND SHELTER. YEAH SO. MANY ARE IN THE UK FIRST WE NEED TO HELP OUR HOMELESS AND SUFFERING PEOPLE FIRST!!!!

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

  • JimmyJambo51 James Yule (@JimmyJambo51) reported

    @btsport remove Stephen Craigan from my television. Annoying as ****

  • imkatielouiseYT KATIE LOUISE 🎃 (@imkatielouiseYT) reported

    I'm not one to moan about AWFUL customer service but the way my partner and I have just been spoken to by @bt_uk is nothing short of disgusting. I suggest if you're with BT and have any sort of issues, don't even bother phoning them unless you want to be made to feel like **** 👍

  • adambeaumont28 Adam (@adambeaumont28) reported from Long Lawford, England

    ******* unwatchable again on your absolute **** Android TV app @btsport Quite happy to take my money but provide piss all service.

  • iljs8966 Tim Sluman (@iljs8966) reported

    @virginmedia, passed around four departments asking to speak to a manager and no one could help me. @bt_uk, please bring fibre to our area, @virginmedia have completely sold us out.

  • welshsanka Rob lindley (@welshsanka) reported

    @btsport how many different pronounciations of Omonia Nicosia can your commentators come up with poor very poor

  • MrNbdy101 Mr Nobody (@MrNbdy101) reported

    Ram it up your bollox Ian Darke you miserable, droning, horrible ****!!! What a ******! #MUNOMO #btsport #mctominay