BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Walton-on-Thames, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Brentford, Paddington, Wembley, Mitcham, Sutton, Dorking, Hounslow, Hampstead, Slough, Fulham, Wandsworth, Carshalton, Guildford, and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 12 minutes ago |
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Hammersmith
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Internet | 3 hours ago |
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Hammersmith
|
Wi-fi | 15 hours ago |
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Hammersmith
|
Total Blackout | 1 day ago |
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Hammersmith
|
Internet | 2 days ago |
|
Brentford
|
Total Blackout | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Jo Clennell (@Geords) reported from Merton, EnglandBeen in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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peter (@peter33266430) reported from Slough, England@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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JorG (@spanishgeo) reported from Merton, England@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Anouska Leon (@AnouskaLeon) reported from Merton, England@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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peter (@peter33266430) reported from Slough, England@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Neil Franks (@NeilFranks7) reported from Hounslow, England@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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peter (@peter33266430) reported from Slough, England@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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JorG (@spanishgeo) reported from Merton, England@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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peter (@peter33266430) reported from Slough, England@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daisy デイジー 🌼🏴 (@llygad_y_nos) reported@AaronLaw92 @bt_uk @WeAreOpenreach Distressing is the word. I'm not angry just deeply upset that they won't even treat us like people, won't bother explaining, just telling us "sorry, try again" as if I don't have anything better to do with my life than sit by the door waiting for nobody to turn up
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Stuart Lonergan (@ThatBlokePotter) reported@bt_uk please help. how do I download @itvhub on my youview box? I'm connected via ethernet as I cannot pick up freeview
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Alby McCann (@joboraineyslah) reported@bt_uk Hi are you aware of any issues in the L 26 area as we have had no service since 1.30pm. This is the second time this week and we're getting a bit fed up with it
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alfie (@thfcaIfie) reported.@bt_uk FIX YOUR INTERNETTTTT
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Karen Jarvis (@KarenJa49680587) reportedHey @bt_uk and @openreachHelp why is switching my account prooving to be such a nightmare when you promise it is so easy? I thought you were “committed to providing excellent customer care”
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Terry (@MonkeyTelboy) reported@bt_uk I think this is now in hand, but I am annoyed that the service was not switched when my contract ended. This has meant no Internet since Tuesday.
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XCR Leclerc (@vallender_matt) reported@OpenreachHelp been told once again Open reach @bt_uk @BTCare are lying!not doing the jobs that’s re told to do! 4 months without Wi-Fi! So guess you won’t be able to do any jobs when your vans are blocked in as they park them down the road from me good luck
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David Bell (@CaravanNut) reported@OneThreeFourTwo @bt_uk Ignore that, you said Three. Appalling Three signal here.
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Terry (@MonkeyTelboy) reported@OpenreachHelp Hi David, I think @bt_uk have now put in a call to cease their service, which will mean another 24 hours, I believe, without Internet...
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YT (@TYKCAZ) reportedThird time in the last 2 months that @bt_uk @OpenreachHelp BT internet has gone down with no word about service or status on their website, this might be the final straw, not sure why I pay for such low speeds anyway… @virginmedia fancy coming round to install some cables?