BT (British Telecom) outages and service status in Walton-on-Thames, England

Problems in the last 24 hours in Walton-on-Thames, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Walton-on-Thames, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Brentford, Tadworth, Addlestone, Feltham, Southall, Hounslow, Wandsworth, Ealing, Egham, Hayes, Windlesham, Windsor, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	12 hours ago
Brentford	Internet	15 hours ago
Tadworth	Phone	16 hours ago
Hammersmith	Total Blackout	16 hours ago
Hammersmith	Internet	16 hours ago
Hammersmith	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Walton-on-Thames, England

Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 31 seconds ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Jobless Azzy (@AzzyChill) reported 5 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 11 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Jack Teh (@JackTeh96) reported 15 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  GunnersAssemble (@RednWhiteJames) reported 17 minutes ago from Epsom and Ewell District, England

  @bt_uk I am livid. Absolutely Livid with your service right now

• 
  Elliott Rawstron (@Elliottrawstron) reported 17 minutes ago from Wandsworth, England

  @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

• 
  Scarebear (@Scare158Steve) reported 22 minutes ago from Wandsworth, England

  @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

• 
  Jessica Andrews (@Jess_L_Andrews) reported 22 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Paul (@Pauljar58453395) reported 28 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  barrie brown (@barriebrown1) reported 36 minutes ago from Merton, England

  @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

• 
  Richard Small (@letter_presser) reported 38 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  Jack Teh (@JackTeh96) reported 43 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported 44 minutes ago from Sendmarsh, England

  @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

• 
  Barry French (@Barry2103) reported 45 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  Jack Teh (@JackTeh96) reported 50 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Matt Nowak (@nowak_matt) reported 51 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 54 minutes ago from Merton, England

  @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

• 
  Jeremy Trevathan (@JezzaTrev) reported 55 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Charli R (@RojasLahoz) reported 55 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jessica Andrews (@Jess_L_Andrews) reported 55 minutes ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Tolkien (@tomtolkien) reported 6 minutes ago

  @bt_uk Why don’t you just fix your website?

• 
  Chris Hill (@dochill82) reported 7 minutes ago

  So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

• 
  erika x (@_erikacx) reported 7 minutes ago

  @weblivz @bt_uk Got the exact same problem now

• 
  Markie_mark (@markie_sumark) reported 8 minutes ago

  Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

• 
  Brian Waters (@BDubleYou) reported 8 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  Darren Smith (@Smicer999) reported 14 minutes ago

  @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

• 
  Richard Latto (@RichardLatto) reported 15 minutes ago

  @DomusCaligari @bt_uk Still broken - come on BT!

• 
  Pam Medlock (@PamMedlock) reported 18 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

• 
  Bilal Ahmed (@Bilalahmadjj) reported 19 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Aaron Law (@AaronLaw92) reported 22 minutes ago

  @bt_uk hello my account is completely broken, still cannot login - says access denied!