BT (British Telecom) Outage Report in Walton-on-Thames, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Sutton, Dorking, Hounslow, Hampstead, Slough, Fulham, Paddington, Wandsworth, Carshalton, Wembley, Guildford, Northolt and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| Hammersmith |
||
| London |
Wi-fi | |
| Sutton |
Total Blackout | |
| Sutton |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sonny Knash 😊🇨🇦
(@SonnyKnash) reported
@bt_uk Absolute JOKE. My mum's Internet has been down for a day. BT send an engineer to fix it, he say he has fixed it, doesn't check with us. Turns out he hasn't now won't be back until Monday. Only compensated her £50. How can such a big company be so incompetent? #pisstake
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Thetruthteller in jail again 🤣
(@Triplet111016) reported
@bt_uk @shaunnaeast Please see above, if you need any help with it, let me know.
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WhitFitPT
(@IainWhitakerPT) reported
@bt_uk hello, appreciate the unlimited data you've offered until the fault is fixed but do you have any updates for when the issue will be fixed? BS4 1DY.
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William 🏴
(@BillyBoi11B) reported
@RebeccaAnneByr1 @bt_uk Your service connected, when the necessary team at Openreach either create extra capacity or divert your set up to another cabinet. I suggest you don’t cancel your order as you will wait longer to get setup, it won’t matter if you choose another CP the same delay will happen 2/2
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David
(@david_hopeful) reported
@bt_uk @btcomplainer is it acceptable that BT have closed my complaint 6 times without speaking to me fully about the matter, or resolving the issue? Is it acceptable that their operators repeatedly promise to call me back but never do? Any suggestions for escalation?
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James Jenkinson
(@j3nk1) reported
@bt_uk I finally managed to find out today after being on the phone for over an hour and a half and yet transferred 5 times yas need to sort this out im a new customer to and woulda expected better
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Martin is still staying at home
(@concretebadger) reported
Then after completing the work (which appears to be replacement of drainpipes and guttering), the TV aerial was re-attached, now facing a different direction so no longer functions. I wonder whether @bt_uk would be willing to come out to fix a problem that they didn't cause 🤔
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ARFUR FUXAKES
(@JACKATTACK2008) reported
@bt_uk Why are your retention deals crap. It's like you really want me to go to @virginmedia I would already be there mind you had @virginmedia sorted the contract correctly where my end matched theirs. No way i was relying on 'It will be fine, it shows at this end' on the phone.
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David
(@reevesy24) reported
@BTCare can someone contact me regards an open complaint please.
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JKJ
(@JKJ53021426) reported
@bt_uk Moved into our new home 6 weeks ago. Still waiting for internet connection. HIDEOUS SERVICE. currently been transferred to 4 various departments on the phone ...... and this a communications business!!!