BT (British Telecom) Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Walton-on-Thames, Godalming, Guildford, Thames Ditton, Leatherhead, Dorking, Byfleet, Bordon, Farnborough, Aldershot and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Walton-on-Thames |
Internet | |
| Woking |
TV | |
| Godalming |
Internet | |
| Guildford |
Wi-fi | |
| Thames Ditton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
-
Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
-
Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
-
Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
-
Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
-
Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
-
John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
-
Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
-
Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
-
Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
-
Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
-
Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew Parker
(@appfoto) reported
Again, Sale not playing smart rugby plus bucket loads of unforced errors. You dont win games like that @btsport @bbcrugbyunion #SALvBRI
-
christopher mitchell
(@Christo95746904) reported
@btsport why oh why does keown the most one side anti Manchester united pundit in existence keep getting united games where he misses fouls by opposition players and bad passing from them or time wasting. Yet united are constantly criticised immediately for anything anyone does.
-
Not Jshh🎒
(@JshhR6) reported
@btbusinesscare is there going to be at least 1 week where my wifi doesn’t go down or what???
-
Stephedore
(@wretchedascrisp) reported
I think the commentary team on #btsport have just broken the world record for the amount of times the name “Frank Lampard” is mentioned in the space of 90 minutes #EVEMNU
-
Brizo75 /#labourtowin/ #proeuropean #UBI
(@Brizo751) reported
@Dan__9000 @archer_rs ****...hope he doesn't have BTsport if he watched what I just endured we may hear the sirens any minute...
-
Rebecca Rose
(@beckyme21) reported
@bt_uk Would love it if you could fix the landline issues you have left my 93 year olds grandparents with for almost 8 weeks! They can’t get incoming calls from landlines…taking away their only form of communication due to your inability to understand digital voice faults…
-
David
(@liminalhackney) reported
@TiggerTherese @BTCare The most expensive, the most useless for customer care and the most irritating. A company I genuinely hope goes under.
-
Broughy
(@brufflezz) reported
@ufc @btsport shame 90% of the tweets about the event are illegal streams. if you enjoy the fight game, support the fighters, pay the money. watch legit
-
Rebecca Rose
(@beckyme21) reported
@bt_uk Would love it if you could fix the landline issues you have left my 93 year olds grandparents with for almost 8 weeks! They can’t get incoming calls from landlines…taking away their only form of communication due to your inability to understand digital voice faults…
-
united we stand 🇮🇪🇮🇪🇮🇪🖤🤍❤️
(@gaa_world) reported
@StephenConlon7 @btsport Everton are pulling the piss out of us. This is bad