BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1 and GU2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Cranleigh, Horsham, Woking, Aldershot, Camberley, Byfleet, Farnham, Walton-on-Thames, Godalming, Shepperton, Addlestone and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Phone | |
| Cranleigh |
Total Blackout | |
| Horsham |
Internet | |
| Woking |
Wi-fi | |
| Horsham |
Internet | |
| Aldershot |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Com
(@noicarmes) reported
@bt_uk extender. Received a WIRED network extender. It doesn't work for wireless networks. Chased it up again. 2 customer service agents adamantly claim it works for wireless network. When I read the product description to them, they say, sure, it only works for wired networks (2/4)
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lorraine jeffs
(@loljeffs) reported
Day 4 of the worst experience with @bt_uk No phone line or broadband and have spoken to numerous people who either transfer me to start all over again or promise all sorted when it isn’t.
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Com
(@noicarmes) reported
Tearing my hair out at customer service from @bt_uk. I was told 3 months ago that I'd be sent a wireless network extender to help with my new wifi Fibre 1's wireless signal weakness. 3 months later, received nothing, bad wifi, so chased it up. Told I will be sent a wireless (1/4)
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RANTO 💙 is boosted
(@Rantogethernow) reported
@Trepe @bt_uk They sometimes give data for free while they fix things I think, depending on the circumstances (though we have mobiles with them too)
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Chris Holden
(@G_0_O_S_E) reported
@bt_uk Hi....is BT broadband down in S63?
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Ombudsman is the only solution now
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Still no solution next update end of month will be 7 months no phone . why do people buy your products?
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk But you haven’t fixed the problem just moving the repair date on a month ….
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SB 🤞🏿
(@Sebby_VI) reported
@bt_uk BT is the worst I’ve ever experienced with a broadband company. Absolutely appalling
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tom adlam
(@adders89) reported
@BTCare @bt_uk any ideas why my wifi and hard wire giving out 149mbps but BT mini connectors will only give 45-50mbps???? Please help