BT (British Telecom)

BT (British Telecom) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guildford, Surrey, England 02/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Haslemere, Lightwater, Aldershot, Woking, Walton-on-Thames, Godalming, Guildford, Thames Ditton, Leatherhead, Dorking, Byfleet, Bordon, Farnborough and Chertsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomLightwater Wi-fi
United KingdomAldershot Internet
United KingdomWoking Internet
United KingdomWalton-on-Thames Internet
United KingdomWoking TV

Community Discussion

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BT (British Telecom) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • londonayerish ihatehackney (@londonayerish) reported

    @N17Dorps @btsport Bad times. BT will now contact another company, OpenReach - who will send someone out in 4/5 days to look at the cables, tell you to switch it off & on. Awful providers and insulting customer service.

  • philboze PhilW (@philboze) reported

    @BTCare - your “unbreakable” broadband has just gone down AGAIN in my home. This is the 4th time now in two weeks. It’s unacceptable. It’s not ticking over to EE either.

  • PaulDuxbury Paul Duxbury (@PaulDuxbury) reported

    @bt_uk Hi! It looks like you no longer provide the Reminder Call Service with Digital Voice? Is that correct and will our payment for Calling Features automatically be adjusted to reflect that?

  • mrlondon_ncb Mr London (@mrlondon_ncb) reported

    @bt_uk my internet keeps dropping off, happens around this time every day the past few days. I understand the best speed I can get is 10meg, poor but it’s copper line only in my area in central London, but consistency would be good. Can you look into it please?

  • fatherchrismix Chris (@fatherchrismix) reported

    @bt_uk There’s a fault with the BT network which has left me without internet since yesterday. I’ve been advised that you aim to have fixed this by 23:59 on 23/05. We’re unable to work/do school work during that time. Is that the best you can do? Why does it need to take so long?

  • rageshctech Ragesh Chakkadath (@rageshctech) reported

    @bt_uk Yes I did and it was supposed to be activated today. When I checked the order status yesterday, it said "we had to cancel your order" (no coms received abt it). Called up the CC, they didn't know why and all they could do is to do a "reissue" and an updated ETA of May 25.

  • jazzie_boa Jasmine Turner (@jazzie_boa) reported

    @bt_uk Why is my internet so bad paid extra to have the gaming package and I can’t even watch sky go without it freezing and cutting out and to top it off the my BT app just crashes. Happy to put my bill up but can’t even offer a stable broadband!

  • goodchildjourno sophie goodchild (@goodchildjourno) reported

    Resist. Don't sign up to BT's Digital Voice. It's unfit for purpose. Trust me on this. Stuck with a phone that doesn't work @MartinSLewis @bt_uk @Ofcom

  • amadgers alicia madgwick (@amadgers) reported

    @bt_uk Internet is down in RH area- what's the plan??

  • KevTs CATERHAM F1 RESTORATION (@KevTs) reported

    @bt_uk Once again another day wasted sitting & waiting for @bt_uk who I confirmed an appointment with for today twice, even this morning I called & it was guaranteed. What a joke they are. Disgusting lack of service and care