BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Chertsey, Haslemere, Lightwater, Aldershot, Woking, Walton-on-Thames, Godalming, Guildford, Thames Ditton, Leatherhead, Dorking, Byfleet, Bordon and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
||
| Haslemere |
Internet | |
| Lightwater |
Wi-fi | |
| Aldershot |
Internet | |
| Woking |
Internet | |
| Walton-on-Thames |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harriet Doug Newman
(@harrietcreates) reported
@bt_uk I can't find my ps5 access code on my account area? can you help find it before you sell out...?
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Darren
(@dazzymans) reported
@bt_uk @BT_Sport bt staff wont help been blackballed none has the right story. its now my fault net is down because package on wifi they called me a liar again when said i use ethernet.there stance is its in deadlock until i go to ombudsman.have lifeline abuse alarm what neednet
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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Darren
(@dazzymans) reported
@bt_uk my disability details went missing complaints no sports still sport. definition of discrimination is if u complain about discrimination then refused service because of it even with me putting my life in danger as disability aids panic alarm linked.u saidyes to refusinghelp
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Darren
(@dazzymans) reported
@bt_uk @Donna__McLean and why wont u do this for mr and help with my engineer when on priority been faulty months still not come? why do i have to only be spoken to by conplaints and refused service because ive complained. they cant fix my issues there not openreach etc or engineers bad 4 heart BT
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Fried Gold
(@_Skip_ToTheEnd) reported
@bt_uk Hi, the fibre cable to my house is hanging by a thread and looping so low it's potentially risky. I need someone to come fix it before it falls down completely. Can you help?
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Iain Barrett
(@wakeupbaz) reported
@bt_uk @jdbirdistheword How do you use this service if you do not have a landline number?
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Darren
(@dazzymans) reported
@bt_uk pls no Theresa as stated as i will end up having another heart attack and wont live im at wits end.i want kid gloves disability inclusion on call or will hang up if shouted over as a coma this hurts my brain. being called a liar etc will also not be tolerated. dignity and respect
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Daniel Rushton
(@DanRushton) reported
@virginmedia @bt_uk my neighbor cancelled Virgin after delays and installation cancellations. Looks like you've just got another customer. Anyone asking for recommendations will definitely be advised to avoid Virgin
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Darren
(@dazzymans) reported
@bt_uk again thats complaints who Teresa yesterday treated me hostile told was a liar and your stance was go ombussman no help or inclusion support.why wont u help with everyrhing else and instead victimising me because i complained my disability notes and support went missing?