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BT (British Telecom)

BT (British Telecom) outages and service status in Guildford, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 28, 9:05 PM GMT+1.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)

The latest reports from users having issues in Guildford come from postal codes GU3 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Liphook, Camberley, Aldershot, Cobham, Guildford, Woking, Cranleigh, Crowthorne, and Yateley.

CityProblem TypeReport Time
Horsham Internet 4 days ago
Liphook E-mail 4 days ago
Camberley Internet 7 days ago
Camberley Total Blackout 8 days ago
Aldershot Internet 17 days ago
Cobham Phone 20 days ago

Nearby cities with recent reports

Horsham

1 recent signals

4 days ago
Liphook

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent ๐Ÿคฆ #Bundesliga #btsport

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Jaklloyd
    ๐•๐•’๐•”๐•ข๐•ฆ๐•š ๐•ƒ๐•๐• ๐•ช๐•• (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! Iโ€™ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. Youโ€™ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • lynothehammer
    Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • AmitChampaneri1
    Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • carlozoccali
    Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I wonโ€™t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • heathercaudle
    Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • therealmyoumans
    Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • mazzles78
    Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT ๐Ÿ˜ฎ๐Ÿ˜ฎ

  • MissCarliJay
    Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, itโ€™s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? ๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค๐Ÿ˜ค

  • martinbamford
    Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I canโ€™t solve this broken internet problem and @btbusinesscare wonโ€™t speak to me as Iโ€™m not named on the account. People all over Cranleigh are having major issues with no/slow internet and itโ€™s impossible to get it resolved.

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • TriumphBikernut
    steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper ๐Ÿ˜‚

  • SarahJGrace1
    Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasnโ€™t worked since Friday.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • FuzzEVisuals
    ๐•‹๐• ๐•ž ๐”พ๐•ฃ๐•š๐•—๐•—๐•š๐•ฅ๐•™๐•ค (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I canโ€™t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • Veronique7
    veronique enrightโ˜€๏ธ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers ๐Ÿ˜’ in Surrey

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk She doesnโ€™t have an account with you. She was going to be a new customer. Seen as you didnโ€™t come to install on the day agreed, and the installation didnโ€™t take place. Surely thereโ€™s no chance of her being billed?

  • LNielinger
    Mr Blue (@LNielinger) reported

    @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

  • Lashes_N_Ink
    Amy Lou (@Lashes_N_Ink) reported

    @bt_uk why do your representatives feel it is ok to hang up on elderly customers? Iโ€™ve been helping my nan with internet, told 2 different stories, didnโ€™t show up on installation date, then told canโ€™t do it because of careline, ยฃ95 offer revoked. Disgusting behaviour!

  • TenFourEverton
    CFD (@TenFourEverton) reported

    @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

  • 88ejackson88
    Emma (@88ejackson88) reported

    @bt_uk So the text bot didnt help, I cannot access the Web page, and I cannot use my landlines to call as its also currently out of use.

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Getting better booked engineer did turn up Engineer visit to other 2 houses with issues. 3 hours on the phone @bt_uk so I can book another engineer visit for Monday just because of Poor Bt workmanship Best bit they closed the issue as the no visit

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom

  • Jessica67669786
    Jessica (@Jessica67669786) reported

    @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

  • Ladyblues666
    LadyBlues The question is always Cui Bono? (@Ladyblues666) reported

    @TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.