BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Farnborough, Aldershot, Bordon, Woking, Ashtead, Leatherhead, Thames Ditton, Horsham, Godalming, Chertsey, Haslemere, Lightwater, Walton-on-Thames and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Wi-fi | |
| Bordon |
||
| Woking |
Internet | |
| Woking |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gav Jones
(@Bones_Of_Glass) reported
@1661peter @bt_uk As a Virgin customer, there is no ability to record on the red button. So didnt get to see any of the 4x televised games today due to being relegated to the red button.
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MarkySharky
(@MarkySharky_316) reported
@bt_uk I've been having problems with BT mobile signal the last 2 days. Can you help please?
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DrewMerson
(@DrewMerson) reported
My internet just cut out for what I think must be the 6th or 7th time this weekend. @bt_uk doing their very best, as usual, to thwart the notion that watching TV by streaming is a viable option. I don’t know if it’s their routers that are jank, but their ‘guarantees’ mean zilch.
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Laura Dent
(@LauraaaDent) reported
Reported a fault on Tuesday with our broadband, update said fixed by Friday, still not working today and when contacted on a live chat someone just left after advising an engineer needs to come out? Not good enough @bt_uk #unhappycustomer #workingfromhomenightmare
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Model_samantha 🥵
(@model_samantha) reported
I've never been soo disappointed in @bt_uk as much as i am today, you came and installed our wifi on Wednesday yet it disconnects every five seconds & doesn't want to work. I have my college course & both my job i need wifi for yet i can't even study when the wifi won't work 🙄
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wokeliberal
(@chidi_ogo) reported
@JustMyFish1 @bt_uk Well it would be very stupid for the companies to be outsourcing their customer services to places like India without providing a remote like for them to log into their network and see exactly what the problem is that the customers are calling about. But I get your point.
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Yaz
(@_yassii_) reported
@bt_uk bro sort your internet out, happened twice. This evening, called up and all they did was reboot. Sort this **** out man.
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Harsha kantamneni
(@Harsha_Sri) reported
@bt_uk Hey there, no not fixed yet. It saying I will be resolved in 80 days which is totally unacceptable considering we are ment to be work from home and cannot go to work. It will be helpful if a more realistic date of fix be given.
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Mal Sannie
(@MalSannie) reported
@TeamB_O_B @bt_uk Wow that is awful
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Nicholas Cairns
(@RiseOfAmber) reported
@bt_uk Been repeatedly experiencing periods of high latency with both wi-fi and ethernet multiple times per day. Checking network for any high usage and scanned all connected devices and cannot find anything causing the issues.