BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Farnborough, Aldershot, Bordon, Woking, Ashtead, Leatherhead, Thames Ditton, Horsham, Godalming, Chertsey, Haslemere, Lightwater, Walton-on-Thames and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Farnborough |
Internet | |
| Aldershot |
Wi-fi | |
| Bordon |
||
| Woking |
Internet | |
| Woking |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Preedy 💫
(@kellypreedy) reported
Started Christmas Eve with an aggressive text from @bt_uk about an issue I’ve already spoken to them about. Threatened to cancel my order if I didn’t call. So I did, guess what, it’s the same issue discussed last time. Added to very long list of these issues. I expect many more.
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GMc1878
(@gaz_mc1887) reported
@btbusinesscare See the email to your customer resolution team sent at 11:47 yesterday, with all the details.
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Raven
(@TheRavenCorb) reported
@bt_uk was told earlier that unexpected work had started in my area but checking your official page still says "no issues in my area". The Internet has been down now for hours with no changes. Do you know when this issue will be resolved?
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Eric Hibbard
(@Eh4Eric) reported
@BTCare you ***** are paid enough to provide an internet service - how about ******* providing one!!!
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Richard Hagan Crystal Doors
(@PanelFX) reported
@GeorgeMonbiot @bt_uk Technology today can offer real-time updates. DPD example for delivery. Call waiting can offer you are 37 in que, 25 mins waiting. Realty, profits before people. Ironic, Everything you report why climate emergency is failing. No transparency, accountability or responsibility
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NOW68
(@NOSW68) reported
@bt_uk myBT app not working properly since yesterday at least. Can’t access my network to look at WiFi and complete WiFi discs though WiFi network working perfectly
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Rob Portwood
(@robportwood) reported
@bt_uk You keep sending me text messages to return BT kit to avoid a charge, 1) the kit has been returned many weeks ago 2) BT sent it to be in error on the basis of an order for new services that I did not place, nor has never shown up in my on line account. #enough #halo #btfullfibre
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🇺🇦 Rioja😺Chianti😽 Dracula🐱Chablis🌈
(@M1Rioja) reported
@bt_uk You dont connect for good. Have been waiting since Tue to reconnect our Internet. Apparently according to your Engineer it's a *Software Issue* in India of all places. Meanwhile, our Christmas connections via internet dont work, so a NOT so Merry F'in Christmas to You BT😡
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o
(@JA24719490) reported
@btsport I am having a really hard time cancelling my BT Sport subscription on your website. Can you help. It keeps sending me round in circles and I cannot find the way to cancel. Thanks.
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lockheed
(@tlaodai) reported
@bt_uk But there has been no communication explaining why this is happening, and particularly why the fix date has been pushed out 3x times? No body reached out to me to explain. And also why you can do nothing? Are there mobile device you can provide to get your customers back online?