BT (British Telecom) Outage Report in Guildford, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Byfleet, Bordon, Farnborough, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Woking, Guildford, Cranleigh, Horsham and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Byfleet |
Internet | |
| Bordon |
Wi-fi | |
| Farnborough |
Internet | |
| Farnborough |
Phone | |
| Aldershot |
TV | |
| Dorking |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nanodise 🔱
(@Nanodise) reported
@BTBSBot @bt_uk Customer service isn't fit for purpose either, constantly being told there is nothing wrong with my Internet when I'm constantly having issues
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.
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Simon Meddings
(@Hawkeyemeds) reported
@bt_uk pretty disgusted that you have left my elderly parents (late 70's) with no phone line or Internet especially as one is in post surgery recovery and waiting for phone calls from their doctor. 8 days without any service and no help.
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Andrew Beardsley 🏳️🌈
(@andyb_1981) reported
@georgebellstarr The @bt_uk operator are often the forgotten link but are working above & beyond to support with some 999 call filtering. They are handling huge volumes of calls at the min & have stepped way out of just connecting calls to emergency services!
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Lindy Jones
(@Lindy_Jones6) reported
@bt_uk Day 12 since #BT mistakenly cancelled our account and still haven’t got us back our services. No call backs, no help whatsoever. Due to go into labour at anytime- hopefully will be able to get hold of some help with no Wi-fi, phone line and no mobile phone signal!
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Anne Sherringham
(@AnneSherringham) reported
@bt_uk Hi, I am trying to phone bt for some help and just can't seem to get though. All the numbers I have phoned seem to be just automatic answers.
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Susan Philcox 💙
(@spcb61) reported
@bt_uk Haven’t had a chance to look yet. Also got issues with you sending an email to address no longer used. I’ll have to look over the weekend.
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Liam Murphy
(@LiamSM84) reported
@bt_uk Hello, 8am-1pm appointment today for engineer for fibre installation. No engineer arrival yet as of 13:47, no phone call to advise if running late, not coming etc terrible customer service. Please advice ASAP?!
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Dr D P
(@plowsun) reported
@bt_uk Hi. Wireless. No problem with the connection inside the house. We have three discs which connect all three to the hub.
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Janette Williams
(@Janette84426306) reported
@bt_uk Yes!! You cut off my Talk Talk broadband in December (I placed my fibre broadband order 20 November) and still no progress!! Today's advice when I rang was GO TO SKY!! Unbelievable! Appalling customer services. Clueless. Nice. But useless and "sorry"..!!