BT (British Telecom) Outage Report in Guildford, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Woking, Byfleet, Bordon, Farnborough, Aldershot, Dorking, Walton-on-Thames, Chertsey, Guildford, Cranleigh, Horsham and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Wi-fi | |
| Woking |
Internet | |
| Byfleet |
Internet | |
| Bordon |
Wi-fi | |
| Farnborough |
Internet | |
| Farnborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
-
Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
-
𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
-
John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
-
Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
-
Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
-
Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
-
Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Clive
(@Clive__Horn) reported
@bt_uk Hiya!! I see y’re raising your bills by 9.3% significantly above inflation? Why? Is it because you offer a unique service? Nuh uh. Or maybe because you have excellent customer service? Nuh uh. Or…is it because you’re taking advantage of a situation to be greedy b*stards?
-
Harvinder Virdee
(@Virdeehsv) reported
@bt_uk Disastrous Customer Service from BT. Do not believe highly publicised Broadband Telephone service. We have no landline telephone service since moved to Digital Voice service in September. Friends, relatives and vulnerable people cannot call from landline or mobile.
-
Jeremy Wood
(@excitedpixels) reported
@bt_uk It's a very long story that I have in messages. Basically we've been told lots of different things. had to cancel the order (as it was the only way at the time to fix the mistakes). On hold to replace the order hopefully with everything in place properly this time. Sigh..
-
Jeremy Wood
(@excitedpixels) reported
@bt_uk I will message you now. We've spoken to so many people and it's just got messier and messier. It's ridiculous. There is an open complaint too and you closed the last one by post. Not impressed so far. :(
-
Stuart
(@LuckyAOS189) reported
@bt_uk Quick question, is there a UK based TV tech department? It's not a huge problem, however any previous adviser I've spoken to hasn't really understood and just wants to replace the box and I think it's actually more of a software issue than a hardware issue...
-
Clive
(@Clive__Horn) reported
@bt_uk Another question is, what do you think the impact will be if every service provider puts up their bills by this much? Can you guess what effect this might have on people?
-
Jeremy Wood
(@excitedpixels) reported
@Ofcom @bt_uk Thanks. I think BT needs to sort out all their issues so will fill this in. :) To be fair the twitter team have been great but we shouldn't have to go through so many people to actually get reliable info. Plus their systems are a bit broken in places.
-
Harvinder Virdee
(@Virdeehsv) reported
@bt_uk There is always someone looking but no results. My tele 02085181347 BT Acc no. LN32187966. Hope you can help. Email CEO no reply
-
Lance Manasse
(@MrLanMan) reported
@BT_uk, good when things work, terrible when they don't. Still a struggle with the @BTcare team, now chasing up (again) after having not heard from the manager about my complaint, as promised. She was supposed to last Thursday! Losing confidence that they will sort issue.....
-
Tugboat
(@_Tugboat_) reported
@btsport cricket… why can’t I get it wtf