BT (British Telecom)

BT (British Telecom) Outage Report in Guildford, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guildford, Surrey, England 06/03/2025 00:25

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, Dorking, Godalming, Leatherhead, Surbiton, Farnborough, Crowthorne, Farnham, Horsham, Fleet, Bagshot, Weybridge, Camberley and Esher.

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City Problem Type Report Time
United KingdomWalton-on-Thames Internet
United KingdomDorking Phone
United KingdomGodalming Internet
United KingdomLeatherhead Internet
United KingdomWalton-on-Thames E-mail
United KingdomSurbiton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GrestyTim TimGresty (@GrestyTim) reported

    @bt_uk Lizzie, that's where problems began. HomeMove's # listed 0800 085 5264 in their 'Touch base from your new place' leaflet. I called that on 24/5. 5 weeks later, after 247 mins in 14 telecons with 7 BT people, still don't have confirmed contract. Lovely people. Rubbish systems.

  • ThanosRat_YT RoPro (@ThanosRat_YT) reported

    @CharlieCFC05 @bt_uk what's so bad about liking your own tweets?

  • anna_smith16 Anna Smith (@anna_smith16) reported

    @bt_uk can someone please contact me as a matter of urgency thought I had sorted my last bill issue only to receive another email at 4.30am on a Saturday morning threatening debt collectors! I cancelled my complaint maybe that was a mistake. Help!

  • sam_is_green Samwise. (@sam_is_green) reported

    Wtf is going on with this coverage?! Constantly missing stuff! Sort it out @Btsport @btsportrugby #bristolbears #bristolharlequins

  • l0atheasone Michael (@l0atheasone) reported

    @bt_uk Sorry I’ve only got the £25 a month BT sport subscription and the website says payment will be taken around the 19th of each month, is it possible to change this or do I have to cancel my account and restart it on the 25th. The only thing is the money has been taken today

  • GrestyTim TimGresty (@GrestyTim) reported

    @bt_uk Correct. As arranged by BT operative Jane during our 5th Telecon 12/06 10.52 >> 11.59. This replaced 2 previous contracts containing BT errors. I have copy of printed-off 'Approved' Audit Trail but was never advised BT's VOL13 Order Reference #

  • CarlessVespa Not_that_guy (@CarlessVespa) reported

    @bt_uk I did thanks, just waiting for the engineer to fix it.

  • porknpicklepie Plastic Very Cheap🇨🇿 🇬🇧🇺🇸🇮🇱 (@porknpicklepie) reported

    @bt_uk I hate companies jumping on the woke bandwagon and tweeting virtue-signalling garbage instead of looking after their customers.

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk Please see previous tweets in this thread. WiFi signal has been dropping regularly at random times throughout the day, usually for between 5-30 mins

  • PeteUplink Pete Ainsworth (@PeteUplink) reported

    @bt_uk No. I decided to leave it. However, perhaps someone should advise your customer service people to just do what the customer asks for and not try to sell us extra stuff we're not asking for?