BT (British Telecom)

BT (British Telecom) Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Guildford, Surrey, England 02/25/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Farnborough, Aldershot, Bordon, Woking, Ashtead, Leatherhead, Thames Ditton, Horsham, Godalming, Chertsey, Haslemere, Lightwater, Walton-on-Thames and Dorking.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomBordon E-mail
United KingdomWoking Internet
United KingdomWoking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Craftcrochet Crochet&craft (@Craftcrochet) reported

    @btsport #Ashes2021 terrible sound mixing at present. Commentators too quiet against crowd noise.

  • Welsh18John John Welsh (@Welsh18John) reported

    @CricketAus can you have a listen to the @btsport coverage and offer them a compromise settlement and offer @SkyCricket the opportunity to cover your cricket. They are selling the game short with their incredibly poor coverage.

  • GeorgeWhittak16 George Whittaker (@GeorgeWhittak16) reported

    @mouser75 @btsport Always loved sky's coverage to be fair but a lot down to listening to bumble could do it all day

  • gangster_gunner GangsterGunner (@gangster_gunner) reported

    @AFCAMDEN @chief_afc @btsport Deans not stupid enough to get the lethal injection surely

  • craigstill Craig Still (@craigstill) reported

    @bt_uk hello , i cancelled 1 of my contracts that was supposed to end 20th December but im still paying for it ? and was not disconnected ? 5 years on same contract should i cancel direct debits to stop more money coming out ?

  • durrant_james James Durrant (@durrant_james) reported

    @btsport when I’m paying this kind of money, I don’t expect the commentator to be reacting to the ball before I see it. Terrible.

  • wheatabeat Grim Up North (@wheatabeat) reported from Rochdale, England

    That massive Urn graphic they have to interchange with replays is tragically bad. Like some horrid clip art thing. It’s irritating me miles more than England’s tribulations. #ashes #AusvsEng @btsport

  • stuartjbird Stuart Bird (@stuartjbird) reported

    @btsport do we have to put up with the poss poor commentary because it’s a public holiday. David Gower commentary 2 seconds behind the pictures is dreadful!

  • RisingCrescendo Giraffe Oop North (@RisingCrescendo) reported

    @ianrobo1 @btsport Because the sound quality is so bad, when the adverts come on, the loudness of them is jolting me awake again.

  • bilaaal_anwar Bilal Anwar (@bilaaal_anwar) reported

    @btsport please fix the delay on Ashes commentary, it’s just ahead of the picture and stump mic which just spoils the moment slightly