BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Woking, Guildford, Cranleigh, Horsham, Camberley, Byfleet, Farnham and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| Aldershot |
TV | |
| Dorking |
Internet | |
| Walton-on-Thames |
Internet | |
| Godalming |
Internet | |
| Chertsey |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny
(@KennyPowers2008) reported
@bt_uk your broadband service is atrocious and it’s that bad you have now taken away the ability to speak to advisors because you are inundated with complaints, text service you provide now for complaints and faults isn’t good enough.
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Sash
(@SashaTheCrab) reported
@bt_uk hello, I’m sure you’re aware there is an issue in north London regarding internet outages etc. Please can you just let me know when this will approximately be resolved? I don’t have access to my landline number, please do not do this song and dance with me again
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rfcblue 🇬🇧
(@rfcblue) reported
@glasgowcathcart @BBCchrismclaug @btsport Right big mouth, can you show me proof that they were banned?? No as the were not security cleared that was the reason. Anyway why would they bigots be allowed in, theirs hatred for Rangers is as bad as yours pr*ck
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Liz ★
(@CyberDiva2) reported
I've made almost daily calls to @bt_uk with no help, I've had to make numerous 60 mile round trips to check on her & still nothing. Utterly disgraceful way to treat a loyal customer.
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CharmingPerry
(@PerryCharming) reported
2/2 @bt_uk I would be paying nearly twice as much as I was for a service that is no better.
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Yasmin
(@yasminnlloyd) reported
@bt_uk Hi Jordan. We’ve spoken to numerous people over the past 48 hours but unfortunately no. We’ve got a priority appointment on the telephone exchange which would be great in theory but it still doesn’t help as the line has not been connected to the pole.
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ell debarge
(@ell_ydg) reported
@bt_uk i’ve done the fix and support texts but both have said the wifi is fine, even though we’ve been sat on 1mb or less since 10am this morning
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Kathryn Cook
(@MartonMiss) reported
@bt_uk There are no considerable issues, you and Openreach can't do what you promised. What superpowers do you have thinking you can do anything? Get Philip Jansen involved instead of hiding away, he's the CEO and doesn't give a toss, but likes to take payments from me.
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mab241257@googlemail.com
(@mab241257) reported
@BBCchrismclaug @mstewart_23 @btsport **** scared of their feral fans, such alliteration, feral fans can skip this bit because as troglodytes,they won’t understand it.
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Keith Mckenna 💙
(@blackvanman1) reported
@btsport Trying to cancel a subscription on the phone is absolutely impossible, you just keep people on hold till they give up. I’m just gonna cancel my direct debit. Awful service.