BT (British Telecom) Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Woking, Guildford, Cranleigh, Horsham, Camberley, Byfleet and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| Aldershot |
TV | |
| Dorking |
Internet | |
| Walton-on-Thames |
Internet | |
| Godalming |
Internet | |
| Chertsey |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@RyanMJeffreys1) reported
@bt_uk are you having any technical issues, internet isn't working and the website says no known faults in my area when out phone no in, it hasn't worked since last night, what's going on?
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Andrew Trimnell
(@trimbone) reported
@bt_uk This has been reported twice already, not heard from anybody apart from an email stating your complaint has been resolved. Unbelievable. The work standard is a disgrace, with the damage to brickwork, no weather proofing, poor cable rooting, no cable protection.
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Christmas StEve
(@stevegaughan1) reported
@bt_uk So your solution is for me to cancel my current plan with yourselves because it’s rubbish and get an alternative, more expensive option ? It’s almost like you’ve deliberately made my service unreliable / non existent.
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Gemma Craig
(@bamxbam89) reported
@bt_uk Had issues with my bt box. The TV repeatedly turns on and off. 2 TV’s have broken and we’re now on our third. It’s clearly a box issue and not a TV issue. We had a new box a few months ago but it’s still happening. Currently paying £80 a month for this. How do I cancel?
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emma mcgee
(@emcgee38) reported
@bt_uk our internet hasn’t been working since yesterday morning, restarted router several times. Please help 😭
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Mat james
(@matjames9) reported
Love paying a **** load of money for @btsport to get to watch it in 240p. Incredible.
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Janet Hutchinson
(@jhutchy54) reported
@bt_uk shocking customer care. I despair!!!
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A Bloke From Stoke
(@BlokeStokey) reported
@btsportufc @btsport I have my subscription, signed up tonight and it's not letting me access the fight night, WTF????
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Andrew P. Sykes
(@CyclingEurope) reported
The @VodafoneUK advert says their broadband is “5 times as reliable…”. When I changed to Vodafone broadband (because it was cheaper) it regularly stopped working. I went back to @BT_UK, paid more and got a great service.
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Simon Smith
(@Simoncitizen) reported
What do you not understand. Tomorrow 12.12.22 & 13.12.22 #ClarendonVillas is going to be torn up by #KellyCommunications for @OpenreachHelp @WeAreOpenreach @BTCare. This week a digger was working in anti social hours three nights after 23:00. formal complaint (ref: BHC12234477)