BT (British Telecom)

BT (British Telecom) Outage Report in Addlestone, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Addlestone, Surrey, England 11/17/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addlestone, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Ealing, Maidenhead, Windsor, Woking, Kingston upon Thames, Southall, Feltham, Hounslow, Epsom, Bracknell, Slough, Worcester Park and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Quidlist1 John Friend (@Quidlist1) reported

    @Athommo1961 @bt_uk I agree, I ordered the tv deal with them, there was a problem at there end activating it, so the cancelled it told to reapply tomorrow when the deal ends, looks like I’ll be cancelling my internet tomorrow can’t see them honouring it

  • hcuk Chris Knowles (@hcuk) reported

    @JackReeveTNC @bt_uk BT = Bloody Terrible.

  • Ann_Scott2 Ann Scott (@Ann_Scott2) reported

    @bt_uk You ceased providing my service ( phone and internet which works off the phone line) on 7th March as I switched to a cheaper provider. You are still sending me bills for a service you no longer provide. This is stressful, please sort it out. Your call centre tried but no progress

  • FUFowlers FUFowlers (@FUFowlers) reported

    @NellThompson01 @bt_uk I'm having the same problem. It seemed to start a couple of weeks ago

  • Payneben Ben Payne (@Payneben) reported

    @bt_uk As my initial tweet stated, your help section does not allow us as customers to log a ticket that there's a wifi issue. All the topics on that help page are not the reason my wifi is poor. Please can you investigate specifically whether there is a known issue in my area. Thx

  • CathKell24 Catherine 💙 (@CathKell24) reported

    @bt_uk Thanks- there does appear to be an issue which is being worked on. I'll check back later

  • AntPtm Ant Patamia (@AntPtm) reported

    @bt_uk Thanks Theresa but I can’t do that. The page never loads. Hence why I had to phone the call centre last month. I tried again today. I just get the bouncing dots. That’s on multiple devices with different OS and different browsers. The problem is at your end.

  • Mow_Cop_Snots JS (@Mow_Cop_Snots) reported

    @BTCare help needed currently in the USA and my spend cap at its limit but been in a car and need to make calls but can’t do anything

  • Barringtonious Barrington Great (@Barringtonious) reported

    BT: Here’s a great new fibre deal at £50/m for 24 months. (Puts price up by 10% 1 month into contract) BT: Haha go **** yourself if you thought you were going to pay what we said you’d pay! @bt_uk

  • Payneben Ben Payne (@Payneben) reported

    @bt_uk hi there, I live in RG10 postcode, WiFi strength is under a single MB up and down, app says its fine. Your help section of website just sends me in circles, any known issues? Please help, as am on work calls for next six hours and this is infuriating. Many thanks