BT (British Telecom)

BT (British Telecom) Outage Report in Addlestone, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Addlestone, Surrey, England 01/23/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addlestone, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hounslow, Woking, Godalming, Tadworth, Hammersmith, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Hayes, Slough and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ash911Ash Ash (@Ash911Ash) reported

    @Yorkshire_Grit @BTCare I wouldn't go near any BT products ever again worse customer services department ever.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported

    @btsport I'm consistently getting code: VC019 when trying to play anything on the PS5 app. Any help?

  • Yorkshire_Grit Yorkshire Gritters⛄️ (@Yorkshire_Grit) reported

    Has @BTCare broken? Service is atrocious, poor or nil downloads, dropped downloads etc etc

  • MervynWilliams Badgerastic is that even a word (@MervynWilliams) reported

    @btbusinesscare my bt hub is not showing a blue light. It is showing a steady purple light. I need help.

  • NearLegalJones H (@NearLegalJones) reported

    @bt_uk Yes please. I’m not going to die in a ditch about it I just find it odd to read that if the leccy goes off I will have to use a mobile to make calls. What’s the point of that? I didn’t ask for the service to be changed.

  • ellsevanssx ellie - mae (@ellsevanssx) reported

    @bt_uk shocking service again, not impressed and will not recommend to anybody needing internet for a business

  • mearlwilliams Angry of Mayfair (@mearlwilliams) reported

    @bt_uk #BT taking the absolute piss. Offered FREE upgrade to #BTSport @btsport #HD charging me £79.80 a quarter for it. I complained. They email me to say complaint is dealt with. NO IT IS NOT !!

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • parklands16 NE upper (@parklands16) reported

    @bt_uk I notice you have painted over some of banksys precious work. If an agreement cannot be reached I will cancel everything I have with BT. I know it won’t make much difference to you but maybe if all LUFC supporters did the same you might have a rethink.

  • ultra_zed Zed Starblade (@ultra_zed) reported

    @bt_uk It’s either a problem on BT’s end, or BT has released a buggy version of their email app. I’m still getting random authentication problems, one moment it’s fine, then I reload the app, it’s stuck on authenticating or the newer email just won’t load.