BT (British Telecom)

BT (British Telecom) Outage Report in Addlestone, Surrey, England

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The latest reports from users having issues in Addlestone come from postal codes KT15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Addlestone, Surrey, England 10/28/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Addlestone, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Tadworth, London, Slough, Hammersmith, Hounslow, Richmond, Ealing, Bracknell, Warfield, Godalming, Woking, Shepperton, Windsor, Maidenhead and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomTadworth Wi-fi
United KingdomLondon Total Blackout
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StaceyLFC1892 Stacey (@StaceyLFC1892) reported

    Maybe @btsportfootball @btsport can explain why I hear the commentator yell 'Deflected! What a save!' BEFORE the ball has even been kicked, let alone saved. What sort of service do you provide? Players are already fuzzy & impossible to tell who they are close up. Awful channel.

  • bifferkid Mark (@bifferkid) reported

    @btsport jenas was a crap footballer

  • SimSpeaks Simeon 🤙🏾 (@SimSpeaks) reported

    BT Sport moving mad. Pure jumpy jumpy and the lag between commentary and the actual game is stupid. Fix up @btsport

  • CianAllen8 Cian Allen (@CianAllen8) reported from Garrane, Munster

    @btsport fix your ******* sound.

  • WandererToA BG (@WandererToA) reported

    Paying a fortune to listen to Jenas and McManaman is bad enough but when they’re out of sync with the action it’s unforgivable @btsport

  • DazzaBellamy Darren Bellamy (@DazzaBellamy) reported

    @Btsport sound out of sync. Terrible way to watch football with commentary ahead of picture.luckily commentary so bad I have turned it off.

  • Letstalkfootie1 🇲🇺 🇾🇪 (@Letstalkfootie1) reported

    @btsport shocking service.

  • Jbrigtown James Bridges (@Jbrigtown) reported

    @moosecatear Yes @btsport wtf

  • BlueWave_ghbg Blue Wave (@BlueWave_ghbg) reported

    @AmosMurphy_ Streaming is so so poor today, minutes behind and also audio ahead of visuals @btsport

  • jazefc Jared (@jazefc) reported

    @talkSPORT @btsport ... "not a red cause he dragged his foot down the shin and the pressure ended up on his foot and not the shin"