BT (British Telecom) Outage in Godalming, Surrey, England

@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

@bt_uk We’ve been trying to get this sorted for over a month now! Our internet goes down and the hub goes purple near enough every hour, openreach have checked all the lines both at our end and the exchange, checked the local box multiple times and checked the box into our home.

@btsport I can’t access any programmes on my MacBook. Apparently it’s and issue with Safari but it’s been saying that for weeks. What do I need to do to fix it?

@btsport Can you please fix the streaming service properly? It hasn’t been working for properly for several months now. It is constantly freezing and/or crashing. This is happening on Amazon TV, Roku & Apple TV. Why can’t you just fix it?

@bt_uk another day, another BT wifi issue 🙄

1-1, slow round taken by Lyndon Arthur. #BOXING #ArthurYarde2 #btsport @BTSportBoxing

@bt_uk @rioferdy5 Your idiot contractors cut off my phone so my elderly relatives who use landline can't reach me. How does that fit with your staying connected? When am I getting the promised refund? Cut me off Sept. It's December now. Suzanne Perry can't do her job.

Dear @btsport, I (like millions of others) am watching the boxing, hoping to see 2 grown beat the **** out of eachother, whilst hoping that the fight will end with a knockout!…but can you please ask the corner men to stop swearing? It’s quite upsetting! 🙄 #boxing

Absolute Disgrace #Boxing #SheerazSkeete #Btsport **** BOXING

@bt_uk Bad news guys, it's going to take the overthrowing of capitalism..

@btsport Will you stop apologising for bad language….nobody cares. Take a lead out of the America commentary who don’t! #boxing