BT (British Telecom) Outage Report in Godalming, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Godalming come from postal codes GU7 and GU8.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Godalming, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, Godalming, Guildford, Byfleet, Bordon, Farnborough, Aldershot and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
TV | |
| Godalming |
Internet | |
| Guildford |
Wi-fi | |
| Godalming |
Wi-fi | |
| Woking |
Internet | |
| Byfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bitch4master
(@Bitch2use) reported
@TwoSoulRickRoll @mitchmi09009371 @bt_uk Starving children 🙄 poor parenting with wrong priorities, you check out benefits these families get thrn tell me they can't afford to make a sandwich for 5 days or a pan of soup
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jason smith
(@jasonsm33019771) reported
@MatthewBurleig3 @VeraJus2 @bt_uk Have to agree! There was a **** load of money kicking a ball about that night and these little ***** failed! No one gives a **** that they look like a scene from the planet of the apes, we just care about fair penalty selection!
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Benjamin Marsh
(@marshyboy91) reported
@drl @bt_uk Beware they’ll have you paying £20 a month more than new customers if you’re lucky enough to get a working service. Mines been off since an engineer came to upgrade me at 8am yesterday morning. Support is horrendous to get hold of
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𝐓𝐚𝐦𝐳𝐢𝐧 ☽ 🖤
(@TamzinSwann) reported
@bt_uk I spoke to someone else who was lovely. The first person however, has 0 customer skills
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𝐓𝐚𝐦𝐳𝐢𝐧 ☽ 🖤
(@TamzinSwann) reported
So the @bt_uk tech help just say he has an important appointment and needs to end the call?? What, I need my broadband fixed?!
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Sam Knight
(@Samisthebest) reported
@TalkTalk @virginmedia @bt_uk Ah, 2 hours elapsed and still no reply.. Absolutely sounds like you're here to help!
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Jez
(@jezzej) reported
@bt_uk @alanabanana116 Also getting the same error, haven't been able to access the app camera stream for several hours. Unbelievable failure of service - we are trusting your products to help care for our children @bt_uk !
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Andrew Padgett 🌸
(@ajpadgett) reported
@bt_uk Oh **** off with your virtue signalling nonsense. Nobody is interested in hearing your opinion on anything other than how you can fix a phone fault in less than 3 weeks.
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Alex Tidey
(@Tidey_) reported
@bt_uk Do you have an update on this please? It's the same issue for everyone so your servers are clearly down. Can you confirm this is being fixed please?
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Laura Patrick
(@Lauranice544) reported
@NLIgbinedion @bt_uk I had a similar hack/hacked problem with my account until Hackwizards1 on Instagram helped me recovered my account