BT (British Telecom)

BT (British Telecom) Outage Report in Godalming, Surrey, England

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The latest reports from users having issues in Godalming come from postal codes GU7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Godalming, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Godalming, Surrey, England 11/02/2024 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Godalming, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Woking, Camberley, Cranleigh, Godalming, Guildford, Farnham, Aldershot, Haslemere, Hindhead and West Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Internet
United KingdomWoking Internet
United KingdomCamberley Phone
United KingdomWoking Wi-fi
United KingdomCranleigh E-mail
United KingdomWoking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Godalming, England

Latest outage, problems and issue reports in Godalming and nearby locations:

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • angiegatfield Angela Gatfield (@angiegatfield) reported

    @bt_uk 8 hours later still waiting for BT to call us back...all I can advise folk to do is avoid them at all costs. I'll be happy to explain to the good folk on twitter exactly why they should avoid this company. Big up to BT for closing a complaint without speaking to us!

  • RueTheWhirl85 Joe (@RueTheWhirl85) reported

    @bt_uk Sorry maybe that wasn’t clear, my TV and Mac are powered down. I’m testing via my iPhone. Cheers.

  • Mrcento Mark Ellis (@Mrcento) reported

    @shomac28 @bt_uk Did you experience the joy of their customer service centre?, Particular highlight is getting passed around to ever increasingly ridiculous made up departments (Level 21 claims escalation team) that nearly all have the same guy called steven working for them. Awful.

  • alickie66 alickie (@alickie66) reported

    @shomac28 @bt_uk Made a complaint about one advisors tone and attitude. Got message 3 hours later to say closed. Asked for outcome. I then got told I'd asked for it to be re opened (I didnt). Got told persons line manager would call me. That was about 2 weeks ago. No call

  • RueTheWhirl85 Joe (@RueTheWhirl85) reported

    @bt_uk I only have one device actively connected (My TV and Mac) are powered down. I’m standing right next to the router when testing. Can’t use an Ethernet to check as I have a Mac Mini and the screen is VESA mounted in a back room.

  • darren010967 dazzab (@darren010967) reported

    @adamsummerton @TheVanaramaNL @btsport Hopefully one 1 point by tomorrow night you never know who would of predicted the result 2 weeks ago

  • imatteruk2 John smith (@imatteruk2) reported

    @SkySportsNews And it'll probably be the best show they've done in years. Lineker was terrible anyway. Time @btsport get rid of him too!!

  • kevinmartinsmi1 kevin martin smith (@kevinmartinsmi1) reported

    @zaaqibro @bt_uk now bt is refuseing to respond to my emails this is how they treat customers this came from resolutions team mr phil akroyd

  • kevc307 Kev Young 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevc307) reported

    @shomac28 @bt_uk Funny that. Just took out a new contract with them. And lo and behold its going up £8 a month and its not started yet. Paid 2 years for TV that I never used. Sherman tanks

  • peter_beecham Peter Beecham (@peter_beecham) reported

    Omg @bt_uk what’s wrong with the broadband today? 😬It’s doing my head in! Rang earlier and it was restarted - now it’s not working again! BT app not working either!🙄