BT (British Telecom)

BT (British Telecom) Outage Report in Busbridge, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Busbridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Busbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Busbridge, Surrey, England 01/27/2026 00:55

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Busbridge, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Woking, Godalming, Guildford, Leatherhead, Dorking, Byfleet, Bordon, Farnborough and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomWoking TV
United KingdomGodalming Internet
United KingdomGuildford Wi-fi
United KingdomLeatherhead Total Blackout
United KingdomDorking Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Busbridge, England

Latest outage, problems and issue reports in Busbridge and nearby locations:

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • antoinecollin Antoine Collin (@antoinecollin) reported

    @bt_uk No it hasn’t been resolved despite trying to sort it out on the phone with an expert. Wifi keeps dropping, getting someone to come and look at it would probably be a better solution.

  • fahmedia F🌴 (@fahmedia) reported

    @bt_uk Was supposed to have internet three weeks ago but one of your engineers told us there is a problem inside the building. Nothing has been scheduled and I have been charged 72 pounds for a service that I haven't even used yet! Can you help? Also did not receive my call back

  • Cassini_jon Jon (@Cassini_jon) reported

    @bt_uk It’s proving to be an extremely poor decision so far. Also now having to have a new set top box because of incorrect advice by installer…I will be asking for additional discs. Just very annoyed at present, but thanks for your response

  • CCInformant CryptoInformant (@CCInformant) reported

    @veneta02 @btsport 100% . I don't watch football anymore, and they even wrap the UFC in this ****.

  • Dark_God Paul Smith (@Dark_God) reported

    @bt_uk Thank you, their internet is back up now. Fast response or a public maintenance/outage/issue page would be helpful. Again, thanks for your reply but with all this 'instant' communication it still seems no one can get any answers for at least a day. Lost home working day.

  • Jod1e1992 Jodie (@Jod1e1992) reported

    @bt_uk My service told me they don't have access to your exchanges, so can't advise.

  • joshowenswinn Josh Owens-Winn (@joshowenswinn) reported

    @bt_uk I understand that, but I’ve emailed them twice and no response. It says it’s been delivered to a neighbour but it hasn’t. Surely there’s something you can do to help. I can’t just sit here? This is madness!

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @bt_uk Nope it's STILL NOT RESOLVED. ABSPLUTE JOKE. 2 HOURS ON CALLS NO RESOLUTION

  • JustCharlieee Charlie C (@JustCharlieee) reported

    @bt_uk please help - grandparents in their 80’s haven’t had use of their telephone for nearly 10 days as there is a problem with the line. We’ve been waiting for an engineer for 3 days. Everytime we phone or live chat we are told different stories. How can we get this resolved?

  • ssbrown94 Shannon Brown (@ssbrown94) reported

    @bt_uk when is the internet going to be sorted down yesterday and still not back on how long it going be off NE37 area