BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 01/31/2025 04:00

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Burgess Hill, Pulborough, Godalming, Crawley, Horsham, Steyning and Hassocks.

Loading map, please wait...
City Problem Type Report Time
United KingdomBurgess Hill Phone
United KingdomPulborough Phone
United KingdomGodalming Internet
United KingdomCrawley Internet
United KingdomHorsham TV
United KingdomHorsham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • joyce_cathy Catherine Joyce (@joyce_cathy) reported

    @bt_uk I can't stop @NOW taking my money everymonth. I can't get through the BT Apps UX to find where to cancel. I can't penetrate @bt_uk 'Personal Assistant' interface.......

  • JenJenMW777 JW (@JenJenMW777) reported

    @5imon_k @bt_uk we are having similar problems

  • robswfc1 robswfc1 (@robswfc1) reported

    @Courtne09519001 @bt_uk Been having issues for weeks, outages and bt throttling my download speed, should be getting 49-50 Mbs but down to 30-35 Mbs something not right

  • GarethM0410 G M (@GarethM0410) reported

    Explain to me why the live stream never buffers during the adverts but constantly buffers during the football on @btsport can’t go 2 minutes without it stopping. Waste of money

  • CarrieBarnavil1 Carrie Barnaville (@CarrieBarnavil1) reported

    @bt_uk I’d like to understand why I am not unable to make a complaint to BT by email ? Only phone (but DV phone doesn’t work and im not prepared to pay mobile charges) or post .

  • Courtne09519001 Courtney (@Courtne09519001) reported

    @bt_uk Are you having issues with internet today? Ours keeps dropping every 5mins making it impossible for me to work!! So frustrating

  • diecoledie Rob (@diecoledie) reported

    @btbusinesscare What is going in with BT OnePhone - and if you know your own systems are broken, why not tell your customers? You have no problems sending advertising emails but can't communicate when your systems break? You need to change the management of that whole unit, useless all of them

  • Humphiebackit humphiebackit (@Humphiebackit) reported

    @bt_uk My Broadband has been down for days now and after a promise of 2 engineers visits ,neither of which were fulfilled I voiced my displease here.I then got a reply to say BT thinks my service has been repaired when nothing has improved .Shocking level of non service

  • hjmcd20 Helen (@hjmcd20) reported

    @UtdXclusive @StrettyNews so much easier to sit on the sidelines and criticise than be part of the solution. Hope Scholes gives it a rest for a couple of years. Maybe @btsport can mix up their panel to being some better energy. The Rio, Scholes, Hargreaves combo is so negative it stops me watching.

  • SamPanasuik Sam Panasuik (@SamPanasuik) reported

    @bt_uk Hi. Had a letter about my fibre Essential incl call plan package, to renew. However, i want to cancel. I ring, but need a phone number and don't know it, or my account number. How do i find this out or cancel ?