BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 01/02/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Pulborough, Crawley, Godalming, Cranleigh, Horsham and Hassocks.

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City Problem Type Report Time
United KingdomHaywards Heath Phone
United KingdomPulborough Wi-fi
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomGodalming Internet
United KingdomCrawley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BennnnDaniels Bennnn (@BennnnDaniels) reported

    @bt_uk How do I raise a formal complaint by email? I only see telephone and post.

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    Hey @bt_uk . Can you tell me how I can move away. All other providers say they can't take the line as there is a hold. Your staff are saying it's not their problem. There must be something wrong with the other braodband providers systems. ! Coincidence .

  • CeliaLowe18 Celia Lowe (@CeliaLowe18) reported

    @andysc @OpenreachHelp @bt_uk It’s a broken cable

  • kimaprildorsett Kimberley Heys (@kimaprildorsett) reported

    @bt_uk my broadband is currently off and unable to connect to the internet this had been the case for over 24 hours now when I've looked at the website it says they can't estimate a fix time! It says you guarantee that they'll be no loss of service.. currently no service tho.

  • vulcanliz 🇺🇦✈VulcanLiz✈#BrokenRecord (@vulcanliz) reported

    @bt_uk Thank you, I already messaged to make sure the equipment was returned on time, please help ty

  • AdamGolightly90 Adam (@AdamGolightly90) reported

    @btsport good job I don't pay for your services or I'd be pissed! Sound cuts off, screen jumps and jitters, awful. I'll let it slide for £0.00 per calendar month

  • punntz punntz (@punntz) reported

    @EE Why is your BTSport coverage so poor? I pay for BT through EE, and initially I complained to BT, but apparently it’s your fault? How do I stop the buffering?

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk The other ISP has said there is a hold on the line because of a cancelled order. That is the order I put through BT to upgrade to FTTP on the 13 th march, which I then cancelled. Your system is causing this issue and no one at BT is listening.

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk Pish. Plusnet are having to install a new line. I will then cancel BT..don't bother reply . Waste of ******* time.

  • WardyPne Steve Ward (@WardyPne) reported

    Hello @bt_uk any chance we gonna get an update on when the issues in FY8 area are getting fixed? Been on/off all day & it's genuinely becoming a total joke.