BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 08/07/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Horsham, Cranleigh, Hassocks, Pulborough and Godalming.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomHorsham E-mail
United KingdomCrawley E-mail
United KingdomCranleigh Internet
United KingdomCrawley Internet
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported

    @mrjakehumphrey Sorry mate. Had to cancel me @btsport sub . As times are hard now.

  • elderpegasus Neil Young (@elderpegasus) reported

    Gah, @bt_uk being rubbish again. Downstream sync speed has been dropping of late, meaning download speed is now lower than the much slower package we were on before. (And you have to keep an eye on this yourself, BT won't tell you they've accidentally merged your service)

  • mo0d1ndigo 🌹 (@mo0d1ndigo) reported

    Our @bt_uk Internet keeps dropping out. Is anyone else getting WiFi issues in the #WestLondon area? #wifidown #btinternet

  • SophieFul14 Sophie (@SophieFul14) reported

    Shout out to the guy from @bt_uk who delivered the best customer service I have ever had from the company. His customer service skills were impeccable & he saved me over £350 🙌🏻

  • andyrt1975 Andy (@andyrt1975) reported

    @bt_uk is internet down in NG12? Have reset the router. Internet doesn’t come back on

  • Impablomations Impablomations (@Impablomations) reported

    @bt_uk Is the website having problems? Trying to log in to view my bill and just getting blank screen.

  • Its_RossyP Ross Padget (@Its_RossyP) reported

    @bt_uk sort your dog **** Internet out. What am I even paying for here?

  • GrumpyAgencyGuy Grumpy Agency Guy (@GrumpyAgencyGuy) reported

    Multi-£billion corporations taking your money by DD or BACS but sending refund cheques when they’ve ****** up, because they know that people can’t get to the bank to pay them in is one of the most insidious forms of ‘customer service’ there is. Shame on you @BritishGas @bt_uk

  • McDonaldRupert Rupert McDonald (@McDonaldRupert) reported

    @bt_uk charging up front for BT sport in full despite me cancelling the service a fortnight ago and then retrospectively refunding me half in another month’s time is scandalous. FYI I need that £15.30 now. It’s 2022. My electric bill has quadrupled and diesel is £2 per litre

  • donutvan Donovan Whyte 🇵🇸 (@donutvan) reported

    @bt_uk No error message, just no place to report it from the link, the issue is on Walkden Road, top end, left side heading with traffic, round about here 53.5212458, -2.3959516