BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 01/23/2026 06:45

January 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Henfield, Godalming, Crawley, Balcombe, Haywards Heath, Pulborough, Cranleigh and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenfield Internet
United KingdomGodalming Internet
United KingdomCrawley Total Blackout
United KingdomCrawley Internet
United KingdomBalcombe Internet
United KingdomCrawley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • K1TSTER KCW (@K1TSTER) reported

    Wow @PrimeVideo your premier league coverage today is really poor. Struggling to load the game and when it does load it is laggy. The sound is also not in sync with the picture. Very disappointing. Not my internet. Cannot wait until coverage returns on @btsport or @SkySportsPL

  • G_Cassavetes George Cassavetes (@G_Cassavetes) reported

    @bt_uk Constant orange light for past 3 hours. Bots won’t help. Openreach box has internet but won’t go to BT router. Please help

  • BerniKennedy Bernardine Kennedy (Maxwell) (@BerniKennedy) reported

    @bt_uk Yes… to move from BT who care not one jot about customer loyalty!

  • AelyaenContact Seren | aelyaensupport.square.site 👽💫 (@AelyaenContact) reported

    @bt_uk I'd love it if the new years resolution for my wifi was to stop turning off repeatedly.

  • DoIIymarie Dollymarie (@DoIIymarie) reported

    @bt_uk hi, my elderly disabled housebound mother in law has a fault with her house phone line, been told it can’t be fixed until 3rd of Jan. She is very frail due to a stroke, and prone to falls, so her house phone is only way to alert help. Can anything be done quicker please?

  • loopy69lou Lou Keen (@loopy69lou) reported

    @bwystfil23 @bt_uk I'd like to know that too... when I spoke to a member of the team she said I'm on the best deal I asked about the new customer offers and she said not up to her. Opened another case for me only for it to be closed... I need to reduce my bill so looking elsewhere

  • truthnottrust EINHORNISFINKLEFINKLEISEINHORN (@truthnottrust) reported

    @bt_uk you sent an engineer who told us that there is nothing he can do about how bad is due to our location, it is broken 95% of the time,I can’t live like this. We need the internet for work. You need to either let us leave and go to G network who offer fast broadband or fix it

  • OMallezo Anth O'Malley (@OMallezo) reported

    @bt_uk my internet has gone down, your fault checker states it's a fault outside my home and won't be repaired until Jan 3rd at 6pm... surely this can't be right worst timing possible with new gaming consoles waiting to be used tomorrows 👎🏻💔

  • SamCory99 SamCory (@SamCory99) reported

    More problems @bt_uk … you have sent a email on 16.12.22 saying take a look at our first bills. Just had a email 26.12.22 saying it is now overdue. Please pay £31.68, when 1. Our bill should be £29.99 2. We have a direct debit set up? 3. You owe us £30 from when we sent out mini

  • simondenye Simon Denye (@simondenye) reported

    @BTCare actually do not care about their customers - avoid their full fibre internet expensive and doesn’t work - Wi-Fi poor and service terrible