BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 09/18/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Pulborough, Horsham, Godalming, Maidenbower, Bramley, Cranleigh and Hassocks.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomPulborough TV
United KingdomHorsham Wi-fi
United KingdomCrawley Internet
United KingdomGodalming Internet
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 44 since my @bt_uk internet dropped. 5 missed resolution dates. £43.35 spent on no service. £352.80 owed in compensation. @WeAreOpenreach SSKMD MSO active for 98 days. #BT have not provided internet for 8% of my total broadband contract. #stilloffline

  • TrevorDonnelly T.A. Donnelly (@TrevorDonnelly) reported

    You have to admire the ***** of a company - @bt_uk - who fail to provide the promised service and then try to charge over £500 for cancelling! @WhichUK

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @btsport @EE I can't watch your content now because you're systems think I'm outside the UK. I am unfortunately still in the UK. Please help

  • hbmansour13 Houssam B (@hbmansour13) reported

    @bt_uk said they’ll give me a partial refund and as the device is out of warranty - in line with consumer law. So again, if you buy an @Apple product from an authorised retailer & it’s faulty after 1 year, you will have to pay for the repair & @Apple will do NOTHING to help 3/3

  • PeterDutton81 Peter Dutton (@PeterDutton81) reported

    @bt_uk Have been told it will be fixed soon, so hopefully no more help needed, thank you.

  • SedgleyVetsFC Sedgley Veterans FC (@SedgleyVetsFC) reported

    Unfortunately there will be no Sedgley fans allowed to travel to tomorrows opening day fixture, due to the terrible scenes after the last league game of the season. The only way to follow is @btsport and our official account. Squad of 14 to travel, with one new signing 👀 #SFC

  • Review2Learn My Views Only (@Review2Learn) reported

    @bt_uk Great help @bt_uk Hard to understand why you can’t just send the same person back to the exact location of the fault 😡 £8 a day compensation is laughable.

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    Having issues with the @btsport app, anyone else having problems?

  • twmorgan11 Tom Morgan (@twmorgan11) reported

    @bt_uk But the service is already connected, we’re literally just waiting to switch it on, and it keeps getting delayed. Is there a way to contact open reach?

  • POULTONGIRL CHRISTINE WILLIAMS (@POULTONGIRL) reported

    @bt_uk I’ve called them and I’m all sorted. Nice to get a good deal as an existing customer 👍👍