BT (British Telecom) Outage Report in Southwater, West Sussex, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southwater, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Southwater, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hassocks, Haywards Heath, Horsham, Crawley, Godalming and Burgess Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Hassocks |
Internet | |
| Haywards Heath |
Wi-fi | |
| Haywards Heath |
TV | |
| Horsham |
Wi-fi | |
| Horsham |
Internet | |
| Haywards Heath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southwater, England
Latest outage, problems and issue reports in Southwater and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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BHAFC smithy
(@BHAFC_smithy) reported
from
Lindfield, England
@bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Jacqui Woodley
(@bigstaxjac) reported
from
Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Boyle OBE
(@nowaffle) reported
A lesson somewhere... BT contract with @OpenreachHelp who contract with Kelly’s, whose engineers are self employed. Today’s @bt_uk saga involved more than a dozen messages and emails, 9+ people, 5 hours waiting, 1.5 hours on the phone... and still no service.
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Dee
(@lucifersangel56) reported
@RobKerr32 @Luisa47132714 @bt_uk yup me to i know it off by heart but like u rarely give it out and i never use it for online stuff i’m also ex directory so how these few get em i have no idea but they do my head in
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Jane Gilchrist
(@Jjg29Jane) reported
@bt_uk The engineer promised for today never turned up. Again. What do I have to do to get this sorted?? #BT#porservice
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Carweekly
(@carweeklymag) reported
@btbusinesscare after 14 years I cancelled my business broadband for a number of reasons. The absolutely horrendous customer service that I experienced. Now that I have cancelled I phone to get a refund for money owed to me. My old account no longer exists 😠
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Trish Gordon
(@TriciaGordon) reported
@bt_uk Yes security question which I have never populated - stuck in a loop
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Paul Smith
(@PaulSmi57207589) reported
@bt_uk 3 ways to stop online hate: 1. Unsubscribe / stop subscribing to The United Stand. 2. Report incitement, vile and derogatory language. 3. Social media platforms should ban service users who encourage online hate.
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ꫀᡶꫝꪖ᭢ 🇵🇸
(@EthanJxR) reported
Why do U have to send out 2+ separate engineers on different days To fix your own ******* mistake @bt_uk
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Carweekly
(@carweeklymag) reported
@btbusinesscare #btbusiness the worst customer experience I have ever had
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Jaquavis🔰🇸🇪
(@UTDJaquavis) reported
@England @bt_uk @BukayoSaka87 As an honest England fan I might get slandered for this but we are washed up and overrated. We keep calling up bums like Sterling and Trippier and this is why we will never win anything. This is coming from an honest English fan and citizen
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Richard Parr
(@richardmparr) reported
from
Leeds, England
@bt_uk I’ve twice been on with BT customer service trying to get order to reinstate a line sorted - helpful staff both times - but each time call cut off when on hold before order finalised - once after call of 50 mins 🤯 then have to start from scratch again with new staff 😩