BT (British Telecom)

BT (British Telecom) Outage Report in Southwater, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Southwater, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Southwater, West Sussex, England 08/29/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southwater, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Maidenbower, Godalming, Bramley, Horsham, Cranleigh, Hassocks and Pulborough.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomMaidenbower Internet
United KingdomCrawley Internet
United KingdomMaidenbower Internet
United KingdomGodalming Internet
United KingdomBramley Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Southwater, England

Latest outage, problems and issue reports in Southwater and nearby locations:

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CjsWorx Cjs Worx (@CjsWorx) reported

    So @bt_uk have cancelled yet another order 3 months after a house move still no tv Internet or phone and since an agent admitted they has mis sold me a package constant no shows then find out they lied about being able to make a complaint

  • Bhav_parekh Bhav Parekh (@Bhav_parekh) reported

    @bt_uk That’s understandable, shame Openreach or who ever else makes the decision can’t just fix the issue, they know what it is but won’t pay for it as it’s not a cheap fix, they pretty much said so when talking to us

  • musetta101 Emma Lou 🇺🇦💙💛 #IStandWithUkraine 🇺🇦 (@musetta101) reported

    @bt_uk I want to cancel my broadband contract. Two phone calls last month and the previous month, 30 mins each call. I've requested to switch to home essentials. Twice told it was done and each month still charged £42!! I'll go find a provider with better customer service!!! 😠😠😠

  • PaulGreenTPB Paul Green. (@PaulGreenTPB) reported

    @bt_uk Fault with net,call you get Bot,sends internal engineer. He can't fix it needs Openreach, promises to sort, text saying you have booked another Cube engineer. Try to call you, try to bypass Bot. Eventually get a call back, Openreach tomorrow. Utter waste of my day.

  • mhigg74 Woof woof😎 (@mhigg74) reported

    @bt_uk @Anth0nyThornton There's nothing on your website that states you cannot cancel ur contract but there will probably be a charge.

  • KeithFo19462930 Keith Forster (@KeithFo19462930) reported

    @bt_uk As I said I've been trying to call this number but get cut off due to signal difficulties...

  • rieru_m Ben (@rieru_m) reported

    @bt_uk Hi, I used a My BT code to order a PS5, but there was a problem with the payment and I had to cancel to switch cards. Now I can't use the code to re-order, so I'm out of luck. Any chance of help? Thanks!

  • Sjd_22 Sarah Jayne Davies (@Sjd_22) reported

    Dear @bt_uk My broadband & phone service with you started today which is great as otherwise, my day has been a disaster. Do you know of any cases of an #AlexaDot not working with your routers? My PC died, so I can not access my router but it is working. Thank you. Sarah

  • sadfrah afh (@sadfrah) reported

    @bt_uk I did not find the help I needed

  • TomHeslop4 Tom Heslop (@TomHeslop4) reported

    @bt_uk broadband is dropping every couple of minutes. Impossible to work. Had engineers several times in recent months. No solution provided. Can't access online chat thru website. Can you support here?