BT (British Telecom) Outage Report in Cranleigh, Surrey, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cranleigh, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Godalming, Banstead, Midhurst, Dorking, Farnborough, Aldershot, Guildford, Woking, Leatherhead, Cranleigh and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Internet | |
| Godalming |
Phone | |
| Banstead |
Internet | |
| Midhurst |
Internet | |
| Dorking |
Wi-fi | |
| Horsham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Nick Jenkins
(@nickj76) reported
from
Easebourne, England
@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Hedgehawk
(@HedgehawkUK) reported
@virginmedia Its okay. I got through and was told would have to wait another two weeks minimum to get a team back out. Contacted @bt_uk and within an hour I had a new deal and it was extremely professional. I will in touch once I get an install date to cancel my contract. Sad it came to this
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Jonathan
(@bigfatfrog67) reported
@bt_uk we've switched to BT fibre and the engineer has taken two visits and two days to switch us and it is not working! No Internet or phone at home all weekend!
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NeilM
(@NM_Rdg) reported
@bt_uk I really can't understand why your FTTC Fibre doesn't, apparently, support a 3rd Party DSL modem/router. Well, I'll just look for a different ISP. I've heard so many bad things about your Smart Hubs that I don't want to have to use one.
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Nadia Flisher
(@NFlisher) reported
@bt_uk That is wireless yes but it's constantly this low and dropping out but we have been told for over 2 years there is no issue
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Yoni Live Once
(@Rach_A_Rama) reported
@Droop69 @bt_uk Oh the goalposts have been sawed up, made into firewood and sacrificed on the altar of incompetence. We would like to cancel but they’ve told us it will take even longer if we go with another supplier so it seems like we’re stuck.
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Welfred
(@Welfred_Desktop) reported
@bt_uk HELP REQUIRED
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nunji
(@nanussanyu) reported
@bt_uk don’t really understand how this is still a problem but this is the second time in two weeks i’ve been provided with a repair date and not had it fulfilled. please get it together or i’m going to sit outside philip jansen’s home and use his internet
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ixurie
(@ixuriee) reported
@bt_uk Has just happened again and was down for 8 hours. I’ve tried to call the number it gives me on the site but it says the number is not recognised. I also tried to report the issues but it’s gone straight through to saying you’ll send someone over but didn’t tell me any other info?
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Gemma
(@gemnic182) reported
@bt_uk My son could have walked out of our house and fallen down that hole so easily. This reply simply isn’t good enough. It’s a shambles of a job.