BT (British Telecom)

BT (British Telecom) Outage Report in Cranleigh, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranleigh, Surrey, England 09/18/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Guildford, Godalming, Farnborough, Bramley, Cranleigh, Leatherhead and Dorking.

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City Problem Type Report Time
United KingdomHorsham Wi-fi
United KingdomGuildford Internet
United KingdomGodalming Internet
United KingdomGuildford Total Blackout
United KingdomFarnborough Phone
United KingdomGuildford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 44 since my @bt_uk internet dropped. 5 missed resolution dates. £43.35 spent on no service. £352.80 owed in compensation. @WeAreOpenreach SSKMD MSO active for 98 days. #BT have not provided internet for 8% of my total broadband contract. #stilloffline

  • TrevorDonnelly T.A. Donnelly (@TrevorDonnelly) reported

    You have to admire the ***** of a company - @bt_uk - who fail to provide the promised service and then try to charge over £500 for cancelling! @WhichUK

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @btsport @EE I can't watch your content now because you're systems think I'm outside the UK. I am unfortunately still in the UK. Please help

  • hbmansour13 Houssam B (@hbmansour13) reported

    @bt_uk said they’ll give me a partial refund and as the device is out of warranty - in line with consumer law. So again, if you buy an @Apple product from an authorised retailer & it’s faulty after 1 year, you will have to pay for the repair & @Apple will do NOTHING to help 3/3

  • PeterDutton81 Peter Dutton (@PeterDutton81) reported

    @bt_uk Have been told it will be fixed soon, so hopefully no more help needed, thank you.

  • SedgleyVetsFC Sedgley Veterans FC (@SedgleyVetsFC) reported

    Unfortunately there will be no Sedgley fans allowed to travel to tomorrows opening day fixture, due to the terrible scenes after the last league game of the season. The only way to follow is @btsport and our official account. Squad of 14 to travel, with one new signing 👀 #SFC

  • Review2Learn My Views Only (@Review2Learn) reported

    @bt_uk Great help @bt_uk Hard to understand why you can’t just send the same person back to the exact location of the fault 😡 £8 a day compensation is laughable.

  • Rma13Fiona Fiona Grant (@Rma13Fiona) reported

    Having issues with the @btsport app, anyone else having problems?

  • twmorgan11 Tom Morgan (@twmorgan11) reported

    @bt_uk But the service is already connected, we’re literally just waiting to switch it on, and it keeps getting delayed. Is there a way to contact open reach?

  • POULTONGIRL CHRISTINE WILLIAMS (@POULTONGIRL) reported

    @bt_uk I’ve called them and I’m all sorted. Nice to get a good deal as an existing customer 👍👍