BT (British Telecom)

BT (British Telecom) Outage Report in Cranleigh, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranleigh, Surrey, England 10/28/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Tadworth, Horsham, Godalming, Woking, Midhurst, Guildford, Aldershot and Farnborough.

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City Problem Type Report Time
United KingdomTadworth Wi-fi
United KingdomHorsham Phone
United KingdomGodalming Internet
United KingdomWoking E-mail
United KingdomMidhurst E-mail
United KingdomGuildford Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jenjen235 Jenna Lockley FRGS (@jenjen235) reported

    @bt_uk connected but no Internet, as well as a worldwide social media outage.. What is going on?? Restarting the hub does not work.

  • HusbandrySoul Soul Husbandry (@HusbandrySoul) reported

    @bt_uk what’s bt wifi x doing on my router ? Why is it impossible to get anyone in bt to tell me how to connect to it ? Does it come from my router ? How’s it powered ? Why does your complaint department insist on letters but respond by email ? Why did I sign up for Bt ?

  • ellou1999 ElLou 💙 (@ellou1999) reported

    @mrspongey @bt_uk Yes having the same problem here in Wales

  • J_Ded Jon Marr (@J_Ded) reported

    @JessejamesBBQUK @bt_uk @craiglodge81 Same here, absolutely appalling answer, shocking customer service, and the EE service checker it directs you to does not work either.

  • sugarbob_hodge Sugarbob_hodge (@sugarbob_hodge) reported

    @bt_uk Looks like you have issues in Norfolk as well now. Tried restarting and everything but no joy. Hope you have luck fixing the issue soon.

  • Tedgentlebear Ted (@Tedgentlebear) reported

    @lyndannh @bt_uk are you sure its no internet as facebook and instagram are not working

  • J_Ded Jon Marr (@J_Ded) reported

    @bt_uk @tweedledee23 What about those of us who use Wi-fi Broadband? That only tells me that my phone is working The EE portal asks what my device is, but doesn't give a drop-down to select anything, poor quality of service in this day and age. Thank goodness for @ThreeUK & the hotspot on my phone

  • SallySkipper1 Sally Skipper (@SallySkipper1) reported

    @bt_uk Hello Can you help please my broadband has been really running slow for weeks now. I have had the line checked and it’s all ok. We checked the connections so I was thinking maybe a new hub?

  • tweedledee23 Lindsey Jones (@tweedledee23) reported

    @_izzykins_ @bt_uk Getting told to check my area now which I have and there's no issues so it seems a bit strange this is happening same time as Facebook outage. How can they not know? Everyone is saying the same thing! Stressed now 😬

  • pickles61068 pickles (@pickles61068) reported

    @GawpStaffs @bt_uk Same here & just keep getting told to go through the trouble shooting hich is not making a difference. Still no access & still an exclamation mark