BT (British Telecom)

BT (British Telecom) Outage Report in Cranleigh, Surrey, England

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The latest reports from users having issues in Cranleigh come from postal codes GU6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranleigh, Surrey, England 11/02/2024 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Farnborough, Leatherhead, Woking, Horsham, Cranleigh, Midhurst, Godalming, Guildford, Tadworth, Aldershot, Haslemere, Hindhead and Ashtead.

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City Problem Type Report Time
United KingdomDorking Total Blackout
United KingdomFarnborough Internet
United KingdomLeatherhead Internet
United KingdomWoking Internet
United KingdomHorsham E-mail
United KingdomWoking Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jongregory31 jpg (@jongregory31) reported

    @bt_uk I’m with plusnet. WiFi not working since afternoon. Rang plus net they said there is work by BT in my area and this is why, can you clarify?

  • hv_1117 Hue (@hv_1117) reported

    @bt_uk hi, i changed my broadband package on friday 13th and was supposed to be sent a new hub the following monday. The new hub hasn’t arrived but a letter and a bag to dispose of the old one has. Could you possibly track down the whereabouts of the hub or send out a new one pls

  • WeekendWorrier Mark (@WeekendWorrier) reported

    @bt_uk Your tactics are tantamount to bullying and harassment knowing full well there is a legitimate dispute. You place the onus on me to call off your Debt Recovery hounds as it's now "out of our hands", I now have to fix the damage with @Experian_UK as well

  • Phil13143430 Phil (@Phil13143430) reported

    @bt_uk hello, broadband very slow for the last few days, West Kirby, Wirral. It is usually v fast. Known issue? Getting fixed? Thanks, Phil

  • Jacorabo J M (@Jacorabo) reported

    @bt_uk Not really, were told over the phone it might be fixed by 25th or might not.. not v useful as I work from home and the service was fine before any work was done

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?

  • tim_clappy Tim Clappison (@tim_clappy) reported

    @bt_uk V poor still I'm afraid. Cuts out regularly and disconnects tv etc. So slow this morning unable to work from home.

  • JamesHankin1 Jimmy_FM (@JamesHankin1) reported

    @bt_uk god knows if you guys are still around but internets gone to crap again :L

  • britfoodfinder GB Food Finder (@britfoodfinder) reported

    @btbusinesscare we are getting totally #stressed - repeatedly trying to close our @btbusiness account since leaving our premises at end of July. New occupier is paying you for same lines BUT you’re still charging us too, my calls get us nowhere #poorCustomerService #help PLEASE

  • sirfrost761 sirfrost76 (@sirfrost761) reported

    @parkin_lee @SkySports @btsport I switch channel just b4 the knee taking crap then switch back after, but can’t do anything about var crap & incompetent idiots controlling it