BT (British Telecom)

BT (British Telecom) Outage Report in Cranleigh, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranleigh, Surrey, England 02/06/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranleigh, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Haslemere, Aldershot, Woking, Godalming, Midhurst, Tadworth, Guildford, Leatherhead, Dorking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomAldershot Internet
United KingdomWoking Internet
United KingdomWoking TV
United KingdomGodalming Internet
United KingdomMidhurst Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DobbsyOfficial Steve Dobbs (@DobbsyOfficial) reported

    For the 2nd test match @btsport need to sort the coverage of #ashes out stop using the aussie feed, I.e Commentators, score round wrong way, surely u can get some English comms in and ur own graphics, @SkyCricket would NEVER be this awful

  • greenberrymedia Simon Presland @ GreenBerry (@greenberrymedia) reported

    I know COVID is to blame but the @btsport coverage of this years Ashes has been the worst I’ve ever seen. Sky have set the bar so high but BT’s coverage is utter garbage. TMS and BT muted is the only way to go.

  • Justice25224380 Justice (@Justice25224380) reported

    @bt_uk (Harritcrack) on Instagram can help you recover all hacked social media and wallet account ..why not give him a try

  • LegB4Cricket Paul wandering Asia (@LegB4Cricket) reported

    'I reckon there will be a crumble if Australia get a breakthrough" FFS @btsport Host @FoxCricket taking the pis* out of England yet again. @FoxCricket These commentators are so poor.

  • _lemon Andrew Lemon 🍋 (@_lemon) reported

    Massively unimpressed with @bt_uk this morning - utter shambles attempting to contact customer services and no callback after disconnection when I finally got thru save for a .01sec ring back I couldn’t answer in time. Sort it out /o\

  • alastairis Alastair Binnie-Lubbock 🌍💙🧡💚 .... (he/they) (@alastairis) reported

    @bt_uk I'm a new customer and the tracking on my fibre/TV box says it's estimated delivery is yesterday but it hasn't arrived. It's due to start today. Will I start paying for the services if the box hasn't arrived?

  • SuseMorris2012 Susan Morris (@SuseMorris2012) reported

    @bt_uk Thank you. Looks like a bigger issue so don’t want to waste an engineer appointment. Hopefully it’ll be sorted soon.

  • CrackedRearView Mat Oliver (@CrackedRearView) reported

    @bt_uk I've upgraded my Halo package. I don't need a home expert visit, but I can't cancel online. It's inconvenient to have to call to cancel something that isn't required. The service should automatically update, as I don't need a new hub. Thanks

  • javanbramhall Javan (@javanbramhall) reported

    Dear @btsport please can we get the 7 commentary feed. Fox is awful!!

  • Muzza1991 Muz 🔴⚪️ (@Muzza1991) reported

    @CraigMealy @btsport Not bad. Will have a late one watching it tonight obvs 🍺