Is BT (British Telecom) having an outage in Cranleigh, Surrey, England?

@BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

@BTCare hi, please can I request a call at 4pm regarding my broadband that’s broken after a week. I would like to cancel my subscription and be refunded. I am very unhappy with the customer service I have received since moving in. Please DM for my number

Good to see @BTCare are consistently sub par when it comes to providing a consistent service. #btwholesalefraid #btfail #rain

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

@BTCare . @bt_uk @BTCare Yea there’s no known issues in my area. Just your support sucks and gives bad suggestions for fixes. Suggesting changing WiFi settings because the hub can’t connect to _your_ network doesn’t make sense and wastes time

@BTCare You didn’t really give us a better option tbh your customer service is appalling

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@BTCare Brilliant - tech turns up to fix copper fault in the line and says theres no broadband ticket - #couldntwritethis #btfail #btwholesalefraud Told him it was reported as a broadband fault. #ffs

@BTCare I’d rather just have it working than more broken promises

@BTCare What work WAS THAT? Why will nobody tell me what the actual problem is?! What is the specialist engineer not fixing?

@BTCare What work WAS THAT? Why will nobody tell me what the actual problem is?! What is the specialist engineer not fixing?

@BTCare Sure - despite it being reported on the 21st they didn’t start working on it until the 25th.. That’s a great service.

@BTCare Other than it was reopened no. No indication of when it will be fixed. Utterly useless and impersonal service. #btfail

@btcare “Hello, BT here. Sorry about your fault. Your phone should be back to normal now.” If you can’t even get the fault right - what hope is there?!? It’s not fixed - and your own website is broken #btwholesalefraud #shambles #showerofshite

@Scarytoes @SamODonnell20 @btsportfootball @btsportscore @LFC @btsport @premierleague Never said there was a Scot in Istanbul

@TomFairhurst91 @BBCSPOTY @james_willstrop @BBCSport @GaryLineker @clarebalding @GabbyLogan The problem is there is not enough money in it I suspect to get mainstream coverage. SquashTV and coverage by BTSport are increasing viewers I think but marginally. Hopefully if it can get Olympic coverage in Paris then that may help. Criminal as it’s truest the beautiful game!

@bossdrums @YITechnology Apparently a DNS issue, have been told BT have blocked the camera site. All I was told was to factory reset the router but if other have the very same issue it can’t be 20 routers on the blink! Get in touch with @BTCare

@1CraigFisher @btsportfootball @AFCAjax @btsport Yes, I support Liverpool, but Im not a biased fool.

@1CraigFisher @BasKlessens @btsportfootball @AFCAjax @btsport Yet this mid table team can win finals 😂😂 and you support chokers FC 😂😂😂

@daniel46771900 @BasKlessens @btsportfootball @AFCAjax @btsport Shaqiri, joke of the day is your mid table team and shit manager

@Diamond__Dog @btsportfootball @AFCAjax @btsport U said he’s not in gd form, idiot.

@daniel46771900 @BasKlessens @btsportfootball @AFCAjax @btsport U support united stop talking with elite clubs

@1CraigFisher @btsportfootball @AFCAjax @btsport Your not unbeaten you lost to Napoli PSG and that random shit team in the UCL 😂😂

@btbusinesscare please help - now can't send emails as quota exceeded - but I have massively deleted from archives and sent folder and emptied deleted files ... busy trading week and stuck! I use outlook. Thanks for any help & hope you can offer"