BT (British Telecom)

BT (British Telecom) Outage Report in Normandy, Surrey, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normandy, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Normandy, Surrey, England 04/02/2025 17:05

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Normandy, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Aldershot, Walton-on-Thames, Virginia Water, Bracknell, Camberley, Guildford, Weybridge, Woking, Godalming, Cobham, Ascot, Chertsey, Farnborough, Cranleigh and Haslemere.

Loading map, please wait...
City Problem Type Report Time
United KingdomAldershot Internet
United KingdomWalton-on-Thames Internet
United KingdomWalton-on-Thames Internet
United KingdomWalton-on-Thames Internet
United KingdomVirginia Water Wi-fi
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Normandy, England

Latest outage, problems and issue reports in Normandy and nearby locations:

  • cleanelmbridge Laurence wells (@cleanelmbridge) reported from Cobham, England

    @wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • gww1996 George⚽️ (@gww1996) reported from Spelthorne District, England

    @btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenGavaghan Helen Gavaghan Unis Leeds 76-80 & Manchester 02-04 (@HelenGavaghan) reported

    @bt_uk FYI the call to me at 12.09 from a different number to the one less than an hour ago was also from one of these nasty stupid threatening people about internet disconnection. I will see what I can find on your website about stopping these fools.

  • askeydesign askey illustration (@askeydesign) reported

    @bt_uk What exactly are you wanting to check for me? The fact that you want to charge me £344 to cancel because I don’t need two BT accounts in one property? You’ve already told me this. My issue is that it’s EXCESSIVE to say the least. It’s hardly an admin fee.

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @bt_uk I am a BT broadband customer and have registered interest for the PS5 but have still received no code. What is going on? Why does it seem only a handful of people who registered interest got a chance to buy a PS5? #ps5uk #ps5ukstock #ps5bt

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @AshSing02342182 @bt_uk Plus even if there wasn't going to be enough for every customer (obviously) EVERYONE who registered should've been emailed a code and then it could've been first come, first serve which would've been fair.

  • jane_will61 Jane Williams GPN, Dip moduleAsthma Dip moduleCOPD (@jane_will61) reported

    @bt_uk @BTCare Well, we’re onto day 13 of no landline and you still haven’t managed to fix it! I feel a very substantial discount coming on here

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @Willjobe1 @bt_uk Even though I'm a @bt_uk customer and have registered interest I won't hold my breath for when the next batch 'drops'...

  • ByromRhys Rhys Byrom (@ByromRhys) reported

    @CaseyCo13527451 @bt_uk Hey there, as many others are I’m a bt customer too, just wondering how do we go about registering interest? I can’t find a button to do so :P

  • samgittings1998 Sam (@samgittings1998) reported

    @bt_uk BT is awful- house phone rings, internet drops completely! The internet is dead slow!! When I ring them they say IVE got to pay for replacement parts

  • Xmidnax1 Xmidnax (@Xmidnax1) reported

    @CaseyCo13527451 @bt_uk It's an absolute joke, people getting codes that aren't even customers. Starting to lose hope if can't even get one when you're a customer with them.

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @ThomasPenny16 @bt_uk Are you sure? Doesn't matter either way. Despite being a customer and registering interest I'm clearly not getting a code am I @bt_uk?!