BT (British Telecom)

BT (British Telecom) Outage Report in Normandy, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Normandy, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Normandy, Surrey, England 01/19/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Normandy, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Wokingham, Godalming, Woking, Byfleet, Bracknell, Bordon, Farnborough, Aldershot, Walton-on-Thames, Chertsey, Staines, Cranleigh and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomWokingham TV
United KingdomGodalming Wi-fi
United KingdomWoking Internet
United KingdomByfleet Internet
United KingdomWokingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Normandy, England

Latest outage, problems and issue reports in Normandy and nearby locations:

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFCJS Joshua (@NUFCJS) reported

    @btsport watched the game in you’re app as it was constantly slowing down and speeding up and buffering?!

  • longhazelpark Long Hazel Park (@longhazelpark) reported

    @btbusinesscare Need to report a dangerous heavy tree which has blown over and hanging on to telegraph line on the adjacent property to ours. Requesting assistance with this before significant damage is caused. Your helpline is too busy and live chat is only Mon-Fri. Help please?

  • IvonDeLottery Matthew Hill (@IvonDeLottery) reported

    @bt_uk Official word is it'll be sorted today. Bt workers reckon we'll be down til MONDAY. Tell me again why I'm paying £40 a month for reduced speed Internet, WiFi that doesn't reach all areas of my 2 bed timber framed house properly and poor customer service?

  • UKscottUK Scott Thurston 🔰 (@UKscottUK) reported

    @bt_uk My Broadband has been down for 24hours , Why is it taking so long to fix ? NR15 2TL postcode

  • fmlbutsubtle 🤷‍♂️ (@fmlbutsubtle) reported

    @bt_uk hello I’m trying to check for outage in my area but I don’t have a landline number to check. There’s no landline number on my bill either.

  • robbutler1984 Rob Butler (@robbutler1984) reported

    @gunner4life97 @btsport @NOWSport Chromebook, might try on Apple TV, it’s annoying the app is far better than now but have had far more issues

  • HawkNooky00 Captain Hawk (@HawkNooky00) reported

    @btsport @btsportfootball Your just as bad as Sky Sports with the woke box ticking hugely unpopular never in demand line up of ex woman players no one wants to listen to. #LucyWard etc etc etc etc

  • JohnTroelsen John Troelsen (@JohnTroelsen) reported

    @bt_uk Yes how can we be ready for the weekend with your unstable broadband? Abysmal service 😡

  • gunner4life97 Gunner4life97 (@gunner4life97) reported

    @robbutler1984 @btsport @NOWSport Yeah it’s same with ps5 certain things are awful

  • Spiral90210 David Bennington (@Spiral90210) reported

    @bt_uk Can't create a BT ID, you guys up to something? E00075: Bad Request (400) - was returned by a downstream system. User Reference is REF20220219-xxxxxxxxxxxx. Got a timeframe to fix this? (A 502 is better returned to the client here btw 🤓 )