BT (British Telecom) Outage Report in Normandy, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Normandy, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Normandy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Normandy, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Walton-on-Thames, Bracknell, Crowthorne, Staines, Sandhurst, Chertsey, Godalming, Aldershot, Camberley, Cranleigh, Guildford, Woking, Wokingham, Farnham and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Walton-on-Thames |
Internet | |
| Bracknell |
Internet | |
| Crowthorne |
Phone | |
| Staines |
Phone | |
| Sandhurst |
Phone | |
| Chertsey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Normandy, England
Latest outage, problems and issue reports in Normandy and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@RobbieSavage8 commentating on @btsport at Rochdale v Newcastle and the crowd singing... “Roooobbie Savage is ******, Is a ******!!!” “Sheep sheep sheep *******!!!” “You’re shit scared of Shearer, Shit scared of Sheeeearer!!!”. 🤣🤣🤣
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Richards
(@WorldScotties) reported
@bt_uk Your right there, nothing to pay for a service ive been trying to get for 10 weeks, yet you still keep failing to deliver 🙄🙈
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Charlie
(@Charliebudge123) reported
@bt_uk are there currently issues with BT broadband, my box has had an orange ring for 3 hours even after a reset and a power off
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Chris
(@ChrisHo07426651) reported
What @trussliz and a @bt_uk router have in common ..... they both fail but a router does last longer
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David Daniels
(@DavidDaniels90) reported
@bt_uk Will do. Thanks again. Please do keep looking into upgrading these terrible mini hubs though. In this day and age they should be able to provide full 4g speeds even with lower signal levels like a phone can.
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ContinuallyResting 💙 #LongCovid #StopRestPace
(@angie_roo2) reported
@bt_uk Bt Internet not responding in TR16 area. Is this a known problem?
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David Daniels
(@DavidDaniels90) reported
@bt_uk Well - I've done this and it's made absolutely no difference. (To be honest, I can't see why it would) The always connected service really needs to be dealt with. As does the actual issue in my area to be fair, rather than blaming strikes for delays in repairing.
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ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk My BT line had been taken over by EE today even though I have called you a week ago to cancel the line received, housemate who made the order had also done the same, but it has STILL happened. What do I need to do to get this reversed?
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davidc333
(@davidcoates33) reported
@bt_uk BT …. My broadband service in central London was crap… only 3mb a second. They were **** at dealing with my complaint. Shameful.
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Nina Patel
(@NinaPtel) reported
@bt_uk our broadband has been down since yesterday afternoon in Kingston area. When will it be fixed?
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Dave
(@dave28263) reported
@EE waste of time I asked them to add @btsport to my contract all I’m getting is errors can’t log in to btsport or anything what’s a waste of time