BT (British Telecom)

BT (British Telecom) Outage Report in Crowthorne, Bracknell Forest, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crowthorne, Bracknell Forest, England 12/29/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Farnborough, Slough, Maidenhead, Aldershot, Godalming, Woking, Guildford, Camberley, Windsor, Bracknell and Farnham.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomFarnborough Internet
United KingdomSlough Internet
United KingdomSlough E-mail
United KingdomMaidenhead Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Robbiedocs Rob Docwra (@Robbiedocs) reported

    @bt_uk well after months of phone calls engineers phantom visits, failed shows for internal engineers and a complaint being closed without even looking in to it I have finally lost patience, I upgraded to Halo in august and it’s been the worst experience with broadband I -

  • timfernando Tim Fernando (@timfernando) reported

    @bt_uk I’m on the phone to you now. You’ve cocked up the dates despite having a system that clearly states dates in January for our move. First customer service person offered no apology, tried to blame Openreach then tried to blame us. Awful!

  • jill_peaurt Jill Peaurt (@jill_peaurt) reported

    @bt_uk do you have a problem in the ME10 area? Our internet went down yesterday for an hour or so and has gone off again this morning. Don’t think it’s just us as we had an engineer out a few weeks ago and were sent a new hub.

  • jamesbanks James Banks (@jamesbanks) reported

    Loss of service on the broadband open reach modem. Just in time for Christmas. @bt_uk

  • tomdown1984 Thomas Down (@tomdown1984) reported

    @bt_uk a guy called Sam in your customer service centre I think based in Liverpool (he was Scouse) gone above & beyond today for an account for an elderly person. He was absolutely amazing & a credit to your company 👍🏻

  • PhilEMeade Phil-iz Navidad™ ❄️ (@PhilEMeade) reported

    Do internet products (PlayStations, etc.) use broadband data if they’re plugged in, but the device is not switched on? 🤔 We’re having connectivity issues and told to basically plug out everything that’s not in use? @bt_uk

  • Glayzer23 Ian Glayzer (@Glayzer23) reported

    @bt_uk Aboslutely appalled by the disgraceful levels of service we’ve received from yourself. Broadband should have been activated on 8th Dec, after several mistakes with orders and being promised activation yesterday were now being told it will be 29th Dec. Unacceptable

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Thanks, had an email to say my mini hub is to be switched off as the main HUB is working, I can confirm it IS NOT working so please don’t turn the mini hub off !!

  • jackypat Jacqueline (@jackypat) reported

    @bt_uk A reply from a Local openreach engineer. Looks like a dslam card has gone down and will affect most people on fttc broadband from all providers. I'll get on the case at 0800 and see whats going on

  • LindsA82 Linds (@LindsA82) reported

    @bt_uk Disgusting service from BT. My Grandad passed away Fri so my Dad contacted BT to cancel his landline. BT cancelled my parents landline,mobiles & internet instead. 3 days later,lots of calls to BT, being cut off & explaining the whole thing each time & still NOT resolved!