BT (British Telecom)

BT (British Telecom) Outage Report in Crowthorne, Bracknell Forest, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crowthorne, Bracknell Forest, England 12/11/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Slough, Woking, Guildford, Aldershot, Camberley, Windsor, Bracknell, Farnham, Warfield, Henley on Thames and Godalming.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomMaidenhead Internet
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomReading Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bigchesh247 Mark Cheshire (@bigchesh247) reported

    @bt_uk broadband speeds are low again why can I not have a consistent service from you and you are very consistent with your direct debt amounts?

  • MauriceKilbride Maurice Kilbride (@MauriceKilbride) reported

    @bt_uk I have to say not only have we suffered years of dreadful customer service, now I going, not to be allowed to port my phones to a new supplier that I bought outright is the final straw in pettiness, but at least re affirms why I am glad to be finally leaving BT

  • 5serena5 SerenaL (@5serena5) reported

    @bt_uk I’ve reported it and apparently you can’t fix until Monday- which personally I think just isn’t good enough… not that it’s your fault thank you anyway for reaching out 🙏

  • Syborzz Gray Sy (@Syborzz) reported

    @robbieboyyd @bt_uk Wi-Fi from BT has been dead for 6 hours now the latest have been informed is it not working until Friday in my area!!!!!

  • thejewelbarrow Claire Barrow (@thejewelbarrow) reported

    @btbusinesscare when we report that you have cancelled our broadband in error, how can it possibly be part of the solution to cut off our phones as well? Not happy.

  • kiwi5755 RyanQ (@kiwi5755) reported

    @btbusinesscare I'm not wasting any more of my time or money with your company. You've cost me over £1000 and 10 hours of my time that I'll never get back. But your potential customers should be warned of the shocking way they'll be treat in the future. #AVOID

  • SophiaAmeliaUK Sophia Amelia (@SophiaAmeliaUK) reported

    @bt_uk cs is the worst Iv ever experienced. Took an extra £113 out of my account for ‘unreturned’ equipment (not true), then lied to me twice abt refunding after I begged and cried to them bc I have no money to even buy food til they refund me #heartless #terrible #wheresmymoney

  • hillazette Hilly (@hillazette) reported

    @bt_uk you're wifi goes down every week

  • Physi_Joe Joe (@Physi_Joe) reported

    Thanks to @bt_uk ‘s unbreakable wifi we just spent 1 hour without internet OR mobile signal. Love it 👌🏼 #SarcasmAlert

  • RoganJaawwsshh J@@wwsh (@RoganJaawwsshh) reported

    @bt_uk My leads and cables are fine. I've restarted the router multiple times as well. I think the problem is on your side. Is there an outage in NW9? If I don't have WiFi I can't work