BT (British Telecom)

BT (British Telecom) Outage Report in Crowthorne, Bracknell Forest, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crowthorne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crowthorne, Bracknell Forest, England 02/26/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crowthorne, Bracknell Forest, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Maidenhead, Slough, Guildford, Bracknell, Farnborough, Aldershot, Woking, Godalming, Lightwater, Windsor and Wokingham.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Wi-fi
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomMaidenhead Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Crowthorne, England

Latest outage, problems and issue reports in Crowthorne and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrodiePhoto Matthew Brodie (@BrodiePhoto) reported

    @JoolsTurrall @bt_uk Come on @bt_uk sort it out - clearly you have a vulnerable customer - this needs prioritising.

  • gallowayosprey Caroline Chilcott (@gallowayosprey) reported

    So @bt_uk one week has passed and still no confirmed date for landline being fixed. No mobile signal here so cut off from 80+ y.o. parents incl one recovering from Covid. Poor service, no sign of engineers @WeareOpenReach.

  • okaddme Ok Addme (@okaddme) reported

    @bt_uk is your 5g network as fast as the ee one? I know you are owned by the same company but just wanted to check.

  • LesleyDill226 Lesley-Anne Dillon (@LesleyDill226) reported

    @bt_uk Why? I had an engineer out to look at my wifi yesterday he doesn’t do hybrid connect so what’s the repair team gonna do? It’s telling me there’s no 4g signal but there is cos my phone is on it.

  • MartinV1302 Martin (@MartinV1302) reported

    @bt_uk Yes on iphone safari and Windows PC You log in to your account, follow links on home screen to add products, BT Sport month pass, options are “add and continue” (new customer) or “log in, (yet you’re already logged in, so u log in again and just go round in the same loop.

  • JoeyIsATimelord The Book of Nova (@JoeyIsATimelord) reported

    @bt_uk I've never once been presented with a use code button to click. This process is not smooth.

  • QM2fan K&H (@QM2fan) reported

    @bt_uk Once when we first got broadband we were getting 40 + and today 10Mbps with the big problem it drops out 10 times + each hour taken my home phone with it now you forced us to have it through the broadband link.

  • IainAustin1 IainAustin (@IainAustin1) reported

    @bt_uk @1petti I'm getting the same problem, can I get a code?

  • alex_dodd Alex Dodd (@alex_dodd) reported

    @bt_uk I’m trying to post on your community support forum but it requires my email address to be verified. I’ve attempted to verify it at least five times but each time your email has apparently been resent nothing has come through.

  • johncardo2 john cardo (@johncardo2) reported

    @bt_uk What a joke BT broadband is! Why is the site saying everything is ok but clearly there’s an issue.