BT (British Telecom) Outage Report in Crowthorne, Bracknell Forest, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crowthorne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Woking, Godalming, Guildford, Slough, Windsor, Wokingham, Bracknell, Farnborough, Maidenhead and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Bracknell |
Total Blackout | |
| Reading |
TV | |
| Reading |
||
| Reading |
Internet | |
| Reading |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stacey stonier
(@StonierStacey) reported
@bt_uk @btsport I was receiving excellent service with BT, then someone suggested I go and try @sky worst choice I ever made, il be back too BT once this contract ends.
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@NusratMedicine 💙 💚
(@NusratMedicine) reported
@bt_uk BT tell me you are recording the calls - yet when I say I am you tell me it's illegal for me to do precisely what you do. I am so angry. I am going to release all the names and recordings on Twitter - what's good for you is good for the customer
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bunders
(@bunders) reported
@bt_uk @ScouseTims I’ve reported it on behalf of 7 neighbours this morning. The problem with your response being that they don’t have any internet access!
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Kathryn
(@Kathrynwood7) reported
@btbusinesscare hi struggling as waiting for your legacy team to contact me. You have issues on our account so I can’t log a fault let alone get an engineer booked to fix it. Please can someone help ASAP! I’m going round in circles
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faye lawton
(@madcow19703) reported
@bt_uk a telephone call and with out our line we are fearing the worst. Please can everybody share to let our customers know that we are still here for them. All calls can be taken on 07786984479 and we would appreciate anyone passing this information
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Harpy
(@Virago_H) reported
@bt_uk Ok so 1/12/20, a month after I ordered, is when I *might* know what the situation is. no reason anyone can give for doing nothing for the first 3 weeks. other option is to cancel this order (1-2 days)& reorder a different package (takes 2 weeks).
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Andrew Nicholson
(@Andy_nic4490) reported
@bt_uk No I don't need to get in touch with the seller because the fault is with the awful app created by BT and not an issue with the hardware
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INTENSI-T
(@INTENSI_T) reported
@bt_uk no one turned up spent the entire day at home waiting and the engineer has done a no show and ignoring my texts and calls. this is not on. I dont want this @NOWTV @nowtvhelp connection any more because this is how your customer service is before i'm even connected.
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#NotInMyName 🐟💃🐈😷❄️
(@HelenMaryPike) reported
Oh, I'm sorry, @BTCare , is providing the service you're paid for too much of a stretch...yet again?
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Bukhari Chambers
(@Bukhari_Manager) reported
@btbusinesscare @bt_uk @btbusinesscare Please assist. Past frustrated weeks ago now ready to escalate complaint further before switching service providers. This is getting ridiculous.