BT (British Telecom) Outage Report in Crowthorne, Bracknell Forest, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Crowthorne, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crowthorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Crowthorne, Bracknell Forest, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Woking, Reading, Aldershot, Camberley, Windsor, Maidenhead, Bracknell, Guildford, Farnham, Warfield, Henley on Thames, Godalming, Egham and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Crowthorne, England
Latest outage, problems and issue reports in Crowthorne and nearby locations:
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alyx
(@ArtsAlyx) reported
@bt_uk your customer service toward disabled people is utterly abysmal. my dad tried to report a fault via text, texted to what was clearly a bot that he can’t talk over the phone, one of your advisors rang him and hung up because they couldn’t understand him
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LadyT
(@earlamt) reported
Hey @bt_uk my father who is 91 years old and vulnerable has been put on a new contract that charges a fortune for calls, and despite trying you won’t help him to sort it out. He is left on hold and passed from pillar to post. Sort it out please.
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Phil Thompson
(@thommo2221) reported
@bt_uk I wondered if you had an update regarding the BT cloud App for windows. Still not working. Tried the online complaints. That’s not working either.
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🌟🌟🌟🌟🌟🌟🏆
(@davelfc1984) reported
@bt_uk Honestly there's no point i won't be able to use the Internet and I'll get awful speed readings then your people will say its running really fast and we just go round in circles
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Lynne H
(@hibsnibs) reported
@bt_uk Also, if you've got a note in your system that says the date has been moved - would it be good customer service, polite, or even just common courtesy to let me know that? Would that stop me pointing out yet another @bt_uk failure on Twitter, d'you reckon?
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Robert Thompson
(@thomprobert) reported
👋 @OpenreachHelp we placed an order in September and your team have now missed 6 appointments to do some ducting work. Who do we chat to? @BTCare says it’s you but we’re not not getting anywhere. Can you help?
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Ian
(@ian_morg1) reported
@bt_uk This is not acceptable the engineer who did the initial installation knew where and what the issue was and that a hoist was required. I find it unbelievable that know one has been out to assess the job and all you have done is send out engineers who might I add have been great
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James Davies
(@thenudedeer) reported
@bt_uk awful, been trying to get through for weeks, bill has gone up and I can't cancel online.. appalling service for long standing customers
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Scott Buchanan
(@supremescott) reported
@mark_beattie_ @bt_uk sit in the car down the street for 2 weeks to do my college work - not impressed at all.
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Louise Dewsnap 🌈
(@LDewp) reported
@bt_uk Having cleared some caches, restarting my phone and messing around with a few settings, I seem to have sussed it. May have been a Google problem rather than BT 👍