BT (British Telecom) Outage Report in Aldershot, Hampshire, England
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The latest reports from users having issues in Aldershot come from postal codes GU11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Aldershot, Godalming, Chertsey, Woking, Guildford, Staines, Camberley, Bracknell and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Farnborough |
Phone | |
| Aldershot |
TV | |
| Godalming |
Internet | |
| Chertsey |
Internet | |
| Woking |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mel Browning 😷🤕
(@melanpops) reported
Can honestly say @bt_uk are the sneakiest company around who show no loyalty to existing customers it’s all about new customers & their recent deal with NOW TV is overpriced crap!
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🌸Not telling💋
(@gilllld) reported
@bt_uk My patience is wearing thin. Far too long disruption of service
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Emily Sarah Geere
(@emilygeere) reported
@bt_uk I am not normally one to complain publicly but I am soooo disappointed with your customer service today. Have been on the phone for 45 minutes trying to organise for wifi to be installed and now been put through to a new person to start the process all over again 🙄
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Emzyma
(@MagicalEmz) reported
@bt_uk hi I had a fault last month which took you a while to fix. I was told there would be compensation but have seen nor heard anything since. Are you able to check for me?
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Matt Thompson
(@MattyLeeT) reported
@bt_uk @EE how do we go about getting a refund for the service we are paying for and not receiving
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Anonymous
(@namelesspolitic) reported
@bt_uk what is going on with your Internet connection?? There is a shortage throughout Yorkshire and I've had no WiFi from 7pm last night. There doesn't seem to be any progress in fixing the problem?? Please let us know what's happening - we cannot work from work with no WiFi!!
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glosuk68
(@glosuk68) reported
Of course - as they always do - @BTCare will maintain they don’t have an issue with email spam. They do. An explosion to 147 emails over the last 7 days, up from a handful each week. I’m thankful I no longer pay for their email services.
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Kevin Quigley
(@quigdes) reported
Today I have endured dealing with the corporate world of @bt_uk attempting to resolve an issue. It strikes me that (as a designer) the highest paid people are often working in so called UX or UI. So was my "expereince" actually designed? If so that group should be sacked.
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Steven
(@Stevenorient) reported
@bt_uk I have had the worst dealings ever with bt live chat yesterday & today. Wrong advice and people noyt answering/reading questions asked!!
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Pritesh Govindji
(@PriteshGovindji) reported
@bt_uk why is your broadband service so sh*t??? 16 times the broad band has gone down in the last 4 hours. My cables are fine and untouched, I haven't moved the router, there isn't any roadworks that damaged the cables and it hasn't rained. Yet every single day, without fail,