BT (British Telecom) Outage Report in Aldershot, Hampshire, England
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The latest reports from users having issues in Aldershot come from postal codes GU11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Aldershot, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Aldershot, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Aldershot, Godalming, Chertsey, Woking, Guildford, Staines, Camberley, Bracknell and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| Aldershot |
TV | |
| Godalming |
Internet | |
| Chertsey |
Internet | |
| Woking |
Phone | |
| Guildford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Aldershot, England
Latest outage, problems and issue reports in Aldershot and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Cousin
(@deancousin) reported
@holland_barrett brilliant customer service!!! Really impressed!! If only @bt_uk @btsport could do the same!
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Shelt
(@sheltonjb) reported
What a **** show. Ordered @bt_uk internet 2 weeks ago. Gave me a date of 14th dec. then 16th and now thats passed its still not active. Meanwhile i’m having to do conference calls by topping up data on a dongle 🙄 went to online chat and it said “all agents are busy” then closed
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Tomasz
(@TomaszTweets) reported
Got fibre-to-the-property installed this week from @BT_uk; happy days! Thought to myself, hey, maybe I’ll upgrade the speed to 300 MBit/s? My price: £59.99 New customer price: £22.49 for three months, then £44.99 Surely this is a pisstake, @BT_uk?
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Chappers
(@chapmana81) reported
@bt_uk when you call up for ideas and the guy books a "provisional date that can be cancelled anytime" then you get messages about engineers being assigned and you call to cancel but stay on hold for 30 minutes even though the average call waiting time is 5-10 minutes #liedto
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Sunny
(@Sunny08040962) reported
@bt_uk It is an issue when the speeds I was getting last week was far more greater than what I am receiving this week.
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Karim Somani
(@KarimSomani) reported
@bt_uk Hi Dee, I didn't want to cancel!! I need it before Christmas
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🎭 Elliott Bechtol 🎭🎖️
(@Ebecpc) reported
@btbusinesscare that as my 4g doesn't work it means my mobile wouldn't have data or voice and or no bars on phone ..putting too many services on b/band without a real phone is a huge mistake as it not like you see phone boxes anymore on every corner
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Steve Stuart - Vric Consulting
(@FutSocSteve) reported
Don’t worry @bt_uk just the two and a half hours on the phone this morning trying to rectify the issue caused by your solution after 59 minutes on the phone yesterday on the items stemming from a botched house move on 6th November.
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Jessica Hayden
(@_JessHayden) reported
@bt_uk Last night, while reversing on to my drive, a hanging wire of yours got caught on my wing mirror and ripped it off. We reported this loose wire two years ago. I couldn’t see the wire because it was pitch black outside. It would be great if you could help!
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Jane davis
(@saoirse60) reported
@bt_uk Its ridiculous. 2 weeks no service in Sept.Another month with no service now. No indication when back. Yet every month full bill paid. No refund, no service,no information for two months this year. No one answering phones either. Appalling service. Ref V0L013-53533038675