BT (British Telecom)

BT (British Telecom) Outage Report in Aldershot, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aldershot, Hampshire, England 01/19/2026 10:40

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Wokingham, Godalming, Woking, Bracknell, Bordon, Farnborough, Aldershot, Chertsey, Staines and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomWokingham TV
United KingdomGodalming Wi-fi
United KingdomWoking Internet
United KingdomWokingham Internet
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronleemitchel Aaron Mitchell (@aaronleemitchel) reported

    Well done @btsport another match ruined by awful commentary. Lucy Ward seems to be the number one choice for #btsport so out of the hundreds of former players who’ve played at #PremierLeague level they can’t find anyone better?! #WOLMUN

  • MattDoble89 Matt Doble (@MattDoble89) reported

    Anyone else's @btsport awful quality for #ManUtd match? Buffering every thirty seconds and stuttering when not.

  • NorthBankB9 Westy 🗣⚽️🔴⚪️❌///⚫️💜 (@NorthBankB9) reported

    If anyone has a BTSport login and happy to let me use it please slide into my DM’s

  • dutchattalbot Dutch (@dutchattalbot) reported

    @bt_uk Certainly didn’t help me when you refused to help me out struggling to pay for my broadband, then took over £300 of me for cancelling contract. Not a good way to treat pensioners during this financial crisis.

  • jaymeeteewhu98 JayWHU1998 ⚒🫧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@jaymeeteewhu98) reported

    Anyone else having trouble with @btsport this morning? Mines just sat loading doing nothing, just like West Ham’s defence.

  • Grommy15 Grommy ⚽️🏏🏈 (@Grommy15) reported

    @aaronleemitchel @btsport You would think that they would mix it up a bit but they don't. A bit of variety and somebody else every so often wouldn't be a bad thing. Seems to be every 12:30pm kickoff lately.

  • Mike_C_Gulliver Michael Gulliver (@Mike_C_Gulliver) reported

    @ee @btsport Hi there, I have been locked out and can now not use the app to watch anything. I have not changed my password and nothing else has been changed and it appears I am not the only one this had happened to. Please can you help resolve ASAP.

  • babybirdrip NOTSTEPHENJONES (@babybirdrip) reported

    I’d like to thank @EE and @btsport for their DISGUSTING customer service - especially appalling on NYE - your goal of ripping off people is exemplary

  • cooksterbird1 S-J (@cooksterbird1) reported

    Why is @btsport so ****?? I don’t think I’ve ever watched a premier league game on bt where the picture doesn’t pixelate and is generally just **** signal! Don’t have these issues with @SkySports glad I don’t pay for bt cos I wouldn’t if I had to 🙈🙈🙈 #crapsignal

  • Btjourneyfails Alex Telles (@Btjourneyfails) reported

    The commentary on @btsport is just a different level of terrible #WOLMUN