BT (British Telecom)

BT (British Telecom) Outage Report in Aldershot, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Aldershot come from postal codes GU11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aldershot, Hampshire, England 01/13/2026 06:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wokingham, Godalming, Woking, Bracknell, Bordon, Farnborough, Aldershot, Chertsey, Guildford, Staines and Camberley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham TV
United KingdomGodalming Wi-fi
United KingdomWoking Internet
United KingdomWokingham Internet
United KingdomBracknell Internet
United KingdomBordon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LondonCalendar Simon Carroll (@LondonCalendar) reported

    @BTCare just had appalling experience with BT customer support. Thursday had engineer booked for today, no engineer or contact. 35 mins on phone waiting for confirmation of what’s happening call ended. Called again & now they put me through to open reach switchboard with no info!

  • mc00f mc00f 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@mc00f) reported

    oi @bt_uk fix the internet please

  • Steve__Clare Steve Clare (@Steve__Clare) reported

    @ellis_red @IanRidley1 @bt_uk Ian, I tell them the computer is in the other room. Every time they ask me to check something I say 'hang on' and come back in three minutes. It drives the scammer crazy.

  • JulieR282 Julie R (@JulieR282) reported

    @bt_uk Also seeing a range of dates reported as to the fix so would be useful to communicate a consistent message to your customers

  • danny_hay73 Danny Hay (@danny_hay73) reported

    @bt_uk Hmmmm, so you tell me, what exactly is the benefits of Full Fibre 900, if the Wi-fi does not support it????????? Have I been conned here??? A call to OFCOM I think is in order!!!

  • emaria2002 maria⁷ ☭ (@emaria2002) reported

    @bt_uk @OpenreachHelp The broadband and landline in our new house doesn’t work - two engineer appointments missed and no phone calls to follow up. How is this type of service acceptable especially in lockdown when an internet connection is essential?

  • ZakaryLoso John Gotti (@ZakaryLoso) reported

    How can i have no wifi from last week monday, called a technician out from @bt_uk, had to wait till today only for him to come out, look & say theyve changed the landline number over & it needs an external technician to fix it.... 2-3 working days lool? So no wifi for 2 weeks...

  • _RP_77 RP (@_RP_77) reported

    Gobsmacked @btsport last night @mrjakehumphrey, calling 2000/01 season one of the best title defences of PL era. It was United's worst under Fergie, ending it by knocking off completely - 4 defeats in 6. Then again, after 25 games United had 59pts +41 & were 15pts clear #MUFC

  • sarah_kenning Sarah (@sarah_kenning) reported

    @bt_uk my broadband has just dropped out for the seventh time this morning. Any known issues in SW19 area?

  • katieaaldridge Katie Aldridge (@katieaaldridge) reported

    @bt_uk hi BT, my internet is down. I want to check it’s not been taken down a week early, as I move out next Monday.