BT (British Telecom)

BT (British Telecom) Outage Report in Aldershot, Hampshire, England

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The latest reports from users having issues in Aldershot come from postal codes GU11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aldershot, Hampshire, England 01/07/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Wokingham, Bracknell, Bordon, Farnborough, Aldershot, Godalming, Chertsey, Woking, Guildford, Staines and Camberley.

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City Problem Type Report Time
United KingdomWokingham Internet
United KingdomBracknell Internet
United KingdomBordon Wi-fi
United KingdomFarnborough Internet
United KingdomFarnborough Phone
United KingdomAldershot TV

Community Discussion

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BT (British Telecom) Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • DBananaman42 Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England

    @ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markbrucerevell Grobbelrevell* (@markbrucerevell) reported

    @luced42 @bt_uk Honestly, I was shocked when their engineer called me from outside my Mum's house within about half an hour. Being diplomatic, that's not the standard of service you tend to expect from major companies. Really impressed.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported

    @Stillberto I've been having the same issue on several live events today on several BT channels on Virgin TV Go. @virginmedia have told me to ask @bt_uk - still waiting for a response.

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk Why .. because it’s not accurate information- u keeping tweeting “can you DM us” then turning into a bot or automated even mute frustrating exchange down a dead end road

  • RichCripps Richard Cripps (@RichCripps) reported

    @bt_uk if you are going to replace a telegraph pole which means taking WiFi down would it not make sense and maybe be courteous to let people know rather than just cut us off, especially with so many working from home #CustomerService

  • GabrielMorena4 Gabriel Morena (@GabrielMorena4) reported

    @bt_uk Please come fix this internet. This is awful. It’s been like this since 3am. What the hell are you doing?

  • vickerscrisps Ali Vickers (@vickerscrisps) reported

    @bt_uk @BTCare @BTGroup with everyone working from home would it not be polite to inform customers that the internet was going down as you are replacing the pole. I’m a key worker who now can’t work - thank you BT ! #appaulingcustomerservice

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I logged a complaint on Monday, was told someone would ring me back today to update. No phone call and an email to say my complaint has been resolved and closed, not good enough

  • jayboham killyhill (@jayboham) reported

    @bt_uk Terrible left us with no internet a couple of times no mangers to talk to all out at the moment were ar they

  • AaronSadlerUK Aaron Sadler (@AaronSadlerUK) reported

    @carlcod_es They were down more than up for me... Even worse than that... When down it would take the my town and 2 others down... several times a week. I moved to @bt_uk FTTP after they let me out 2 years early, however I'll be moving to @zeninternet for a static IP as soon as I can

  • RichCripps Richard Cripps (@RichCripps) reported

    @bt_uk you’re replacing a telegraph pole outside our house. With so many people working from home might it have been courteous to let those effected know that WiFi will be going down? #CustomerService