BT (British Telecom)

BT (British Telecom) Outage Report in Aldershot, Hampshire, England

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The latest reports from users having issues in Aldershot come from postal codes GU11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aldershot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldershot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aldershot, Hampshire, England 03/02/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aldershot, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Bracknell, Farnborough, Aldershot, Bordon, Woking, Godalming, Chertsey, Haslemere, Lightwater and Wokingham.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomBracknell Internet
United KingdomFarnborough Internet
United KingdomAldershot Wi-fi
United KingdomBordon E-mail
United KingdomWoking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Aldershot, England

Latest outage, problems and issue reports in Aldershot and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • codney67 colin o'donnell (@codney67) reported

    @bt_uk A complaint that still hasn’t been resolved..

  • Raring2goNewcas Raring2Go! Newcastle (@Raring2goNewcas) reported from Newcastle upon Tyne, England

    Technology… why does it fail when you want to watch live sport? #itv has vanished from our telly. 🙄 good job we’ve got a back up tv with old fashioned aerial. I see we didn’t miss much when trying to retune… #POLENG @bt_uk full package fail again…

  • ramshall_ayshea ayshea Ramshall (@ramshall_ayshea) reported

    @bt_uk not getting anywhere, want me to pay bill when had no internet. Promised a senior engineer today and nobody has come. This is a total joke your a joke of a company right now. 90 for no service? my children have homework to be in, one with covid now , where is the care?

  • TheDrSarifAlrai Sarif Alrai (@TheDrSarifAlrai) reported

    Yo @bt_uk - you apparently "resolved" a problem for me and just sent me a questionnaire about it. Trust me you don't want me to you you about yourselves - pack up and go home on this one. Your WHOLE ATTITUDE was wrong and you did me *****.

  • katiejc_ Mythoughts (@katiejc_) reported

    @bt_uk this company is awful!! Fancy charging someone £359 for moving home. It's disgraceful! Shame on you BT!

  • infamousgrouser Noeleen Macnamara (@infamousgrouser) reported

    @bt_uk - absolute disgrace! Supposed to have Broadband Fibre installed today. Appointment made 3 or 4 weeks ago. Waited in all day. Now told we have to wait till September 20. Takes 20 mins to load Google - smart meters not working. Terrible service @Ofcom do your job

  • ScribeSixth SixthScribe (@ScribeSixth) reported

    @bt_uk I cannot comprehend how poor service my father-in-law has received from BT over the last 2 months! He is a pensioner who has been in his house alone without any phone line or Internet access for 2 months! Despite several promises and missed appointment from BT…..

  • ramshall_ayshea ayshea Ramshall (@ramshall_ayshea) reported

    @bt_uk loss of a days wages, where is covid care with BT? had no service for 7 weeks, not good enough at all. what the hell is the next step I want senior management onto it. on hold 22 minutes it's a total joke and your company don't give a ****

  • Will_t442 Ringleader of cancelling Complete Maths 🤬 (@Will_t442) reported

    @jaygee28038712 @England @bt_uk i mean if you need to comment on twitter about how terrible the knee is then you need to revaluate life pal.

  • IBuildSomeStuff IBuildStuff (@IBuildSomeStuff) reported

    @bt_uk Wow, Your WiFi is ****, I haven't had WiFi for 2 days.