BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Lightwater, Aldershot, Wembley, Slough, Bracknell, Hounslow, Maidenhead, Woking, Walton-on-Thames, Southall, Ealing, Uxbridge and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Northolt |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zii
(@GGZiiSocial) reported
@bt_uk I mean no offence but a lot of people generally don't know what their doing and are setting their upload stream to be much higher than their isp/line can support. I'm intentionally locking it to 3 and it's cuttting out. It's something to do with BT In my opinion.
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Kaitlyn
(@VezpeN) reported
@bt_uk is it possible giving it a reset would help it?
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Roisin McCreesh FCCT
(@roisinmccreesh) reported
@bt_uk why can't my app remember settings? As soon as I come our of the app, everything is lost. Have u installed and reinstalled several times. No help. Thanks
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Ed Simmons
(@immesson) reported
@bt_uk The @weareopenreach complaints page offers only a chat bot to complain to! Or suggests I direct the query back to @bt_uk. I have emailed the complaint to Clive Selley unless there is a more appropriate team?
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AnnaBomBanana 🍌
(@Kopparbergy) reported
@MalibuDarby87 @bt_uk Is there a way to complain using your old account details? Maladministration comes to mind. They fkt up and expect you to pay more for a ****** service? Cancel it. You should have a number of days to do so.
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Richard
(@rtbbtr) reported
Dont usually post but feel compelled. @btsport's coverage of the ashes is easily the worst thing I've ever seen (and paid for). Aussie commentary is excruciating, Matt Smith flapping about, teribble. Only upshot is Isa Guha who has been fantastic. Thanks.
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Paddy R
(@paddyr650) reported
from
Portaferry, Northern Ireland
@bt_uk Absolutely awful service from BT. Forced my mother to change to a clearly inferior VOIP home phone which was again down today along with her broadband for over 3 hours today. This left an elderly pensioner with no phone or means of communication. Totally unacceptable.
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BlairWaldorf (Carrie)
(@crazyygiirl) reported
@bt_uk what is happening with the internet? It was supposed to be fixed by this evening. We have been without Wifi for two days now. When will the issue be fixed in SW4?
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Zii
(@GGZiiSocial) reported
@bt_uk The first time I was told "We don't monitor upload" second time it's "Maybe people do it wrong, maybe they don't, there is no issue". It appears me line is perfect, well if this is perfect then I best be moving. Thanks for all the help though, it seems we can't sort the issue.
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Gareth Billington
(@goldengazzy) reported
@bt_uk @btshopuk bought the 5000 monitor from you. Went to take it off charge to use and the charger fell apart…not exactly brill craftsmanship. Any help?