BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidenhead, Northolt, London, Slough, Hounslow, Southall, Brentford, Camberley, Isleworth, Ealing, Richmond, Hayes, Wembley, Hanwell and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Internet | |
| Northolt |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gerrie Cook
(@jezzy2727) reported
@bt_uk after a year long argument with staff promising to change by bill date it has eventually been done but over 8 months I have racked up almost £80 in charges for an issue with your staff! Outrageous
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Eleri Wyn
(@EleriWynDavies) reported
@bt_uk Your service is terrible! Multiple engineers, multiple calls! Each customer service representative not LISTENING and doing what they want! No engineer turning up today after you told us they would! Stayed home ALL day! Absolutely appalled. broadband dropping 400+ times a day!!!!
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Mister H
(@misterhdj) reported
Anyone else with Internet down in ub5 nortohlt area with @skytv or another broadband provider? @bt_uk ???
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anonymous j
(@insert_namejj) reported
@bt_uk This is an extremely vulnerable person who relies on the phone to get hold of her family and who has an oncall system linked to her phone line as well. Someone needs to message me to get my mother's number to discuss this issue because this is a mess.
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Nicky B
(@theDJnickyB) reported
@bt_uk Wi-fi - same result on phone and laptop, 2.4GHz and 5GHz. Tried a router reboot, but nothing. Checked @downdetector and 90 people had reported issues in the last hour.
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anonymous j
(@insert_namejj) reported
@bt_uk An official complaint was raised at the time of the new account being opened and we haven't even heard anything from that either and that was over a month ago.
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anonymous j
(@insert_namejj) reported
@bt_uk Terrible service from BT. My elderly auntie with dementia had her line cut off. My mum spent hours trying to get it sorted being passed from pillar to post saying the account had been closed and that only a new one could be opened. This was done and now this line is dead too.
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Ana 🦋
(@ana_istrate16) reported
Internet went down Thursday 5/05. BT “investigated”the issue. Said an Internet cable broke in my area and to this day is still not fixed nor looking like it will get fixed. I keep getting pushed back every single day when asking for replies. So unhappy. #btbroadband @bt_uk
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Luciana Alemanno
(@l_alemanno) reported
@bt_uk Which what we should have been given in the first place. I am really shocked at the service, from a company that claims to provide unbeatable broadband. This is causing major issues as I work from home, I can’t work efficiently and our home systems are down, especially security
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Abz
(@waitabz) reported
@bt_uk why is your wifi so bad actual scam