BT (British Telecom) outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Ascot, Ealing, Maidenhead, Woking, Wembley, Slough, Hounslow, Guildford, Camberley, Bracknell, Walton-on-Thames, Ashtead, Ruislip, and Brentford.

City	Problem Type	Report Time
Southall	Internet	21 hours ago
Ascot	Phone	2 days ago
Ealing	Wi-fi	2 days ago
Maidenhead	Phone	3 days ago
Woking	Internet	4 days ago
Wembley	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 2 minutes ago from Maidenhead, England

  @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

• 
  KC (@ken_coello) reported 2 minutes ago from Leatherhead, England

  @bt_uk So does BT now stand for Bloody Terrible?

• 
  peter (@peter33266430) reported 4 minutes ago from Slough, England

  @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

• 
  Stephen Shaw (@stephen11shaw) reported 6 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  peter (@peter33266430) reported 8 minutes ago from Slough, England

  @btsport BT sport no working for 4 days know , have rang up customer service 4 times today they don’t have a clue how to get it going

• 
  floralclaire (@floralclaire) reported 13 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  Chris (@MrChris62) reported 14 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  Charli R (@RojasLahoz) reported 14 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  peter (@peter33266430) reported 20 minutes ago from Slough, England

  @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 23 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Barry French (@Barry2103) reported 27 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Matt Nowak (@nowak_matt) reported 28 minutes ago from Spelthorne District, England

  @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

• 
  Neil Franks (@NeilFranks7) reported 35 minutes ago from Hounslow, England

  @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

• 
  victor martinez (@CoreblimeyVic) reported 44 minutes ago from Esher, England

  @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

• 
  Olly Shah (@OllyShah) reported 49 minutes ago from Slough, England

  @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

• 
  coolio (@coolhati) reported 51 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  coolio (@coolhati) reported 54 minutes ago from Kingston upon Thames, England

  @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

• 
  Stuart the Copywriter (@StuartTarn) reported 55 minutes ago from Egham, England

  Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

• 
  Amit Champaneri (@AmitChampaneri1) reported 59 minutes ago from Virginia Water, England

  @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

• 
  Rajeev Datta (@rajeevdatta) reported 60 minutes ago from Brentford, England

  Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 2 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 6 minutes ago

  @bt_uk, has there been a broadband outage in Lanarkshire? I’ve restarted our BT Hub but it has made no difference.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 8 minutes ago

  If you want shocking customer service contact @bt_uk they brag how good their service is. I found it shocking book appointment wait for them then they cancel by text don’t even have the manners to call you.

• 
  paul_archer (@paul_archer) reported 8 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  John (@palacejohn) reported 8 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported 9 minutes ago

  @bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 11 minutes ago

  @bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?

• 
  Allan Hailstone (not Alan) (@allhailtwit) reported 12 minutes ago

  @bt_uk Hi ... I have a fault ref. no. from 12 July but when I login to track it, it says not found or "access denied". I have no phone service at all and have heard nothing from BT by email. Please advise. Thanks AH

• 
  Si (@SimonHealey73) reported 13 minutes ago

  @bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?

• 
  Brad Hobson 🇺🇦 (@alfordbrad) reported 14 minutes ago

  @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡