BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 11/29/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, London, Hounslow, Greenford, Marlow, Southall, Slough, Staines, Guildford, Brentford, Ealing, Woking, Aldershot, Iver and Camberley.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • poulsm90 Mark Poulson 😷 💙 (@poulsm90) reported

    @bt_uk I am at work so will do later. Random testing ok but numerous issues with low speeds.

  • Bigwheeezy Ac (@Bigwheeezy) reported

    @Luke_FFF @bt_uk I've got news for you. They are all a complete waste of space. I recently left @VodafoneUK due to their ineptness. 2 mobile phones and broadband at a cost of £200 per month and a customer lost forever. Customer service shockingly poor.

  • RexEsc3 Rex Esc (@RexEsc3) reported

    @ericsson @btsport STOP CLAIMING, STOP CUT TREES FOR ANY PURPOSE, STOP DAMAGE TREES, STOP BURN TREES, STOP DETONATE NATURE, STOP DRILL NATURE, STOP MINE NATURE, STOP CONTAMINATE NATURE & STOP EAT ANIMALS BLASPHEMERS

  • RubyFox_xo Ruby Fox (@RubyFox_xo) reported

    @bt_uk why are you connecting my NOW tv account to my BT TV when I never asked you to do it and now it’s going to be £33.99 a month when I currently pay £20. I just wanted to update my BT TV so I wouldn’t lose channels!!

  • JayR_Xx Jay 🏳️‍🌈 (@JayR_Xx) reported

    @Luke_FFF @bt_uk I lost contact with a friend 9 days ago. CH45 area. We talk online every day… but he was having some issues last saturday (internet dropping for an hour or so thru the day) then went offline at 5pm and haven’t seen him online since. Hopefully this **** gets fixed soon.

  • mitaloamom mitalo amom (@mitaloamom) reported

    @bt_uk @7dl___ My account was locked as a result of this, Support wasnt doing anything over 30+ days since first reported. All access denied , I was so confused not until someone referred me to Multitask_Support on Instagram who help me to reactivate it so of course they can help.

  • ClareM95297258 Clare M (@ClareM95297258) reported

    @Glasgow_LS How has this poor workmanship been allowed? I understood that the footpath should be restored to how it was before. This is how we end up with patchy, trip-hazard surfaces. If you can pay for the (useless) hub you can pay to fix the footpath. @MyGlasgowCC @bt_uk

  • SimonBowland Simon Bowland (@SimonBowland) reported

    @bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?

  • firebird506 Sophie (@firebird506) reported

    @UrbanistTOC @bt_uk Some of them are fairly heavily used by homeless people and rough sleepers to charge phones and make calls, plus they have WiFi. They're not all bad.

  • davidbyworth16 David Byworth (@davidbyworth16) reported

    @Luke_FFF @bt_uk Alway company. Nobody as bad out there in all areas of their business