BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Woking, London, Hounslow, Uxbridge, Wembley, Southall, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Hayes, Slough and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
TV | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Hilder
(@SamuelHilder2) reported
@HowManyMiles_ @btsport @ChelseaFC ...Fix something we don’t yet understand we always get it wrong.
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HellHound
(@He11hound1988) reported
@bt_uk oh i dont know others dont put u down to half a mb download and no incoming or out going calls then tell oh its the wire in your house to which i switched to sky who changed me over with out coming inside and then i had 10mb download and incoming and out going calls back
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Sue Porter
(@SuePort07742498) reported
@bt_uk Oh my God, don't get me started. Been sold 'guaranteed' package by BT. WE CAN'T GET 4G!!!!! But no, told by salesman it will work . Guess what....IT DOESN'T. Still, well worth £56 a month for a service THAT DOES NOT WORK 😡😡😡 Call Complaints - they couldn't care less - RIP off
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Paul
(@wrxmanpaul) reported
from
Salford, England
@Smeagle1845 @bt_uk No one should have to be abused in the first place. I take it you’ve never received bigotry?
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Samuel Hilder
(@SamuelHilder2) reported
@HowManyMiles_ @btsport @ChelseaFC I agree, they shouldn’t, it’s horrible. But the game isn’t over. If the entire system is over taken by trolls then no one will go on. Game over. Or if the game is a success then the people playing the game will learn to moderate themselves. You are saying, it must succeed.
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Samuel Hilder
(@SamuelHilder2) reported
@HowManyMiles_ @btsport @ChelseaFC As would I, but I’d want to first try to build my child’s self esteem and see if there was a way they could deal with it. If it was impossible I would find a solution
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Samuel Hilder
(@SamuelHilder2) reported
@HowManyMiles_ @btsport @ChelseaFC When someone says something like that it ends all rational conversation. Using the worst case scenario forces the other person to sound callous or back down. It’s a cheap way to win a debate. Let’s end driving, let’s end flying and skiing. Why? People die, so it has to end.
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Gareth jones
(@Garethy123) reported
@btsport Give up ucl rights already, Bt is just a annoyance and has poor coverage
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Me2u
(@Me2unotu2me) reported
@bt_uk please give @VirginMediaCorp some help as they dont know how to keep their internet service from falling over every 2 mins - we are only on our 19th outage in the past 2 hours
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Talib Dean Harnetty
(@TDHarnetty) reported
@bt_uk Anyone else might be employing engineers actually willing to do their jobs and not take almost two years and multiple visits before one of them finally bothers to check the exchange and find the loose cable, despite being told about the high resistance fault by Customer Care Team