BT (British Telecom) outages and service status in Virginia Water, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Virginia Water, England

The most recent BT (British Telecom) outage reports came from the following cities: Northolt, Slough, Southall, Ruislip, Wembley, Ealing, Hounslow, Camberley, Staines, Maidenhead, Aldershot, Cobham, Guildford, Brentford, and Woking.

City	Problem Type	Report Time
Northolt	Wi-fi	14 hours ago
Slough	Internet	1 day ago
Southall	E-mail	3 days ago
Ruislip	Internet	3 days ago
Wembley	Internet	4 days ago
Ealing	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Barry French (@Barry2103) reported 4 minutes ago from Richmond, England

  @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

• 
  victor martinez (@CoreblimeyVic) reported 11 minutes ago from Esher, England

  @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

• 
  Stephen Shaw (@stephen11shaw) reported 14 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Barry French (@Barry2103) reported 15 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 15 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Chris (@MrChris62) reported 22 minutes ago from Guildford, England

  @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 23 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Kutan URAL (@kutanural) reported 29 minutes ago from Hounslow, England

  @bt_uk my wifi is down for about an hour.. what's the issue?

• 
  coolio (@coolhati) reported 33 minutes ago from Kingston upon Thames, England

  @bt_uk @UKDazza Please could you tell us why the Internet is down?

• 
  J Andres 🎧 (@JAndresDJ97) reported 33 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Michael Youmans (@therealmyoumans) reported 35 minutes ago from Guildford, England

  @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 43 minutes ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 50 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  TomYoung (@young_tom88) reported 50 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  peter (@peter33266430) reported 56 minutes ago from Slough, England

  @bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month

• 
  Sukh Thind (@SUKHTHIND) reported 56 minutes ago from Hounslow, England

  @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

• 
  Brad W (@thewattsy) reported 57 minutes ago from Hillingdon, England

  Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

• 
  peter (@peter33266430) reported 1 hour ago from Slough, England

  @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

• 
  victor martinez (@CoreblimeyVic) reported 1 hour ago from Esher, England

  @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

• 
  peter (@peter33266430) reported 1 hour ago from Slough, England

  @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 2 minutes ago

  @grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.

• 
  Gary Banks (@Banksie_FB5) reported 3 minutes ago

  Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

• 
  Ste (@stepho2k1) reported 7 minutes ago

  @bt_uk why is your sales team pushing an elderly person with parkinsons to sign up for a new service. I will be calling tonight to sort this. Not happy

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 10 minutes ago

  @bt_uk I've never set foot in Cyprus, I just used a free service on the internet that gives you free access to texts for random numbers all over the world. And it worked.

• 
  Nscale (@nscale) reported 11 minutes ago

  Last month we announced our plans to work with @bt_uk and @nvidia to bring sovereign AI infrastructure to the UK. Deploying up to 14MW of NVIDIA-powered compute across three BT sites, connected by their national network, with all data remaining within the UK. 🧵

• 
  Gavin Cook (@gjc_cook) reported 11 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Angry Scotsman (@Ang_ryScotsman) reported 13 minutes ago

  @bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.

• 
  mpc (@Scampicus) reported 17 minutes ago

  @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

• 
  Graeme Davis (@GraemeDavis) reported 17 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  James Morris (@Jimmymo79) reported 19 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails