BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 03/19/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Preston, Brentford, Wembley, Maidenhead, Northolt, Slough, Hounslow, Southall, Camberley, Isleworth, Ealing, Richmond, Hayes and Hanwell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk Please leave the complaint closed I can’t be bothered to argue anymore. When my contract is up I’ll leave. That’s how I will resolve it. Thanks for your time and efforts.

  • JSBHERTS James Bradford 🇬🇧 (@JSBHERTS) reported

    @bt_uk Stop trying to divide the country and concentrate on providing a decent service please! History is not a colour, it’s just History.

  • EdCouzensLake Edward Couzens-Lake (@EdCouzensLake) reported

    @bt_uk Have your letter asking me to move to 'new BT TV'. No problem-except for my account with Now TV. They advise if you 'merge' my account with them into my BT TV account, I will only be able to watch Now TV via the BT Box app on my TV and not the app on my tablet-is this correct?

  • Jaysenbergg 𝖄𝖔𝖚𝖓𝖌 𝕭𝖊𝖊𝖙𝖍𝖔𝖛𝖊𝖓 (@Jaysenbergg) reported

    @bt_uk need help asap, my internet is not working at all and won’t connect to anything. been on the phone 10 minutes and nothing

  • CHoulahan70 Christine Houlahan (@CHoulahan70) reported

    @bt_uk There's no fault on the line, it was the cordless phone base unit. My mum had pulled the cable and it wasn't connecting properly. Sorry for the trouble I've caused

  • vure89 Vure (@vure89) reported

    Day wasted sat around waiting for a @BTCare engineer to not show up after booking an order on the 12th, and now showing soonest available slot is November 5th. Really doesn’t fill me with much confidence about how their service is going to be…

  • waitescraig Craig Waites (@waitescraig) reported

    @bt_uk Hi Dee unfortunately not still no 5g service.

  • JRD_FTW99 J.R.D™ 🌳 (@JRD_FTW99) reported

    @bt_uk I'm trying to sort it out my end first. If the problem persists then I'll contact BT. Thank you for your help though.

  • markthecrow Mark Crow (@markthecrow) reported

    @bt_uk I was told at sign up my wife would be sufficient with out upgrade. I wanted my wife installed at the front of the house near the devices it wasn’t due to Covid. I upgraded my package with you to the 300 no help. I asked for complaint dept to email he said they won’t.

  • NerdShredz NerdShredz (@NerdShredz) reported

    Why are @bt_uk So bad, there lines are constantly up and down in Scotland, really wish there was a decent ISP in this area 💙