BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hanwell, Brentford, Southall, Kingston upon Thames, Maidenhead, Slough, Hounslow, Ealing, Guildford, Bracknell, Farnborough, Aldershot and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Price
(@BillieKimBob) reported
Dear @bt_uk I contacted you yesterday to get on the caller display service. Your seller updated my internet package&TV. HOWEVER I still have no caller display on my phone. Please tell me the timeline of this activation(the only reason for calling) #idontknowwhoscalling #question
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jt
(@judes_t) reported
@bt_uk Please, the person l spoke to in tech dept said they'd feed it back too. So many people have issues. There are things about it the engineer who came yesterday didn't know, customer facing staff knowledge on it is wrong or low from my experience. And to use it is a mare.
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LeedsYorkie
(@YorkieBkk) reported
I know big companies like @bt_uk get a bad rap sometimes. No one is perfect but fair play to them. Today had a new broadband line installed for work. Quick install great service and 100% 👍
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Elliot Jordan
(@Mr_ElliotJordan) reported
@bt_uk you have the worst customer support in place, that I have ever had the pleasure of using! I have a problem with me email and for over a week you have been passing the blame to apple! You need to own up to your fault and sort it out. A very un happy customer
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Varixz
(@VarixzFN) reported
Nice I can’t even play internet down again **** you @btsport
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jt
(@judes_t) reported
Arghhhh digital voice issues AGAIN @bt_uk why won't the industry pause the roll out and listen to users and the issues? Talk to @TheNorthernEcho they have lots of case studies if you don't want to listen to me.
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Toby Anscombe
(@TobyAnscombe) reported
@Jermolene @charlesarthur @bt_uk Aww - I was a big user of TiddlyWiki as it allowed me to track work in an environment that didn’t allow / support that style of information management. Props, it was a great tool
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Dr.Alexandra K.
(@Addaboubou) reported
@bt_uk thank you , I followed your link and reported the number. It's a different number every time, I have a block list with a few dozen . no idea where they come from, if it was telemarketing why would they hang up?
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Paul Rumens
(@plsoj85) reported
from
Northamptonshire, England
@adamsummerton @btsport Adam - there is no tougher league to get out of than the @TheVanaramaNL - apart from going down! And we’re doing everything with extremely limited finances to avoid that - a hugely challenging competition
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jt
(@judes_t) reported
@bt_uk Will do, spoken to faults dept and tech dept so far today and engineer due to look but why as an industry will you not listen. There are real issues with the digital voice roll out. Just stop and listen to the users.