BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 01/19/2026 09:25

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Hounslow, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Hayes, Slough, Dorking, Windsor, Greenford and Wokingham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rugbyfanuki Rugby fan (@Rugbyfanuki) reported

    Empty seats at Thomand Park for a European home game is the clearest signal yet that this format is failing. It didn’t happen when the original ERC administration ran the competition competently. @epcrugby. Let’s not forget the role @btsport played in scuppering a great comp.

  • SUFC_Harvey Harvey Hare 🇬🇧 (@SUFC_Harvey) reported

    @JontyOfficial @btsport I think you had enough time to mention the threat of liquidation. The average viewer will not understand why we are protesting, lots of clubs have bad owners, not many have an owner who is trying to sell their ground and car park to put flats on it.

  • GamstaGam Gamsta (@GamstaGam) reported

    @LFuller57 @btsport surely you get feedback on how poor he is?

  • SeanNTFC 𝕊𝕖𝕒𝕟 ℕ𝕋𝔽ℂ (@SeanNTFC) reported

    @bt_uk @SwishFibre Hurry up with deployment in Towcester. I can't wait to leave these clowns. "Service provider" that simply can't provide a service.

  • MufcPoni MUFCPoni 🇨🇦 (@MufcPoni) reported

    @ManUnitedZone_ @btsport Martial injury problems again???????

  • Ben85mcgaritty BENNY85 (@Ben85mcgaritty) reported

    @btsport why does your bt app keep buffering so much I'm on 1gb down and it still buffers plus I'm using ehthernet

  • dailockyer Dave (@dailockyer) reported

    @btsport @btsportrugby When when when will we stop looking for mitigating down from a red card? These are supposed to be professional athletes. Who on earth taught them to tackle above the chest? It's negligence

  • saudi_sean Nufc @ FAN (@saudi_sean) reported

    @bt_uk No I took it out because of the problems I’m with virgin now and had no problems at all

  • VeteransGrowth Veterans' Growth (@VeteransGrowth) reported

    sorry to put this here but it seems to be the only thing @bt_uk care about. the lack of service from @bt_uk is a disgrace, order in oct 22 takes until jan to go live. work for a week then cut off and the broadband element removed from account no one knows why.

  • ChrisCarroll231 Chris Carroll (@ChrisCarroll231) reported

    That’s the worst decision I can remember seeing. @btsport why are you still employing Peter Walton to agree with whatever decision has been given? His accents shite. There isn’t a football fan in England who doesnt think “ffs” when fletch says “let’s bring in Peter Walton”