BT (British Telecom) outages and service status in Virginia Water, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 8 outage signals in the last 24 hours around Virginia Water, including 8 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 26, 2:08 AM GMT+1.
- Internet (56%)
- E-mail (23%)
- Wi-fi (13%)
- Phone (4%)
- TV (3%)
- Total Blackout (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Virginia Water, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Wembley, Ealing, Egham, Southall, Hayes, Uxbridge, Wokingham, Windlesham, Feltham, Windsor, Brentford, Camberley, Hounslow, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 3 hours ago |
|
|
Internet | 4 hours ago |
|
|
Internet | 8 hours ago |
|
|
13 hours ago | |
|
|
14 hours ago | |
|
|
14 hours ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
-
coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
Susan Pym (@susan_pym) reported from Brentford, EnglandTo @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
-
peter (@peter33266430) reported from Slough, England@bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad
-
floralclaire (@floralclaire) reported from Bracknell, England@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
-
peter (@peter33266430) reported from Slough, England@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
-
Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
-
KC (@ken_coello) reported from Leatherhead, England@bt_uk So does BT now stand for Bloody Terrible?
-
Charli R (@RojasLahoz) reported from Brentford, England@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
peter (@peter33266430) reported from Slough, England@bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going
-
Alex Munro (@ADMunro) reported from Esher, England@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
peter (@peter33266430) reported from Slough, England@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
-
Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
-
Andrew Mussenden (@A_Mussenden) reported from Chertsey, England@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
-
Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
TomYoung (@young_tom88) reported from Guildford, England@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
floralclaire (@floralclaire) reported from Bracknell, England@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
-
victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
-
veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
tha Movement Noize Production (@JumaMhlanga) reported28+ days waiting for broadband from BT. Broken promises, poor communication, and still no connection. Completely unacceptable. @BT_UK #BroadbandFail #CustomerService
-
Kevin Fowler (@KevinF1311) reportedSo I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk
-
Ian Branch (@branchy_boy) reported@BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too
-
Dave R (@daveRessex) reported@bt_uk I see other people are having problems logging into BT email. The status is "We’ll be right back. Sorry, but we’re doing some maintenance on the site at the moment. It should be back...in a short while." How can you be doing "maintenance" in the middle of a working day?
-
Gary (@petrolheadtoo) reported@bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time
-
Tom Chapman 🐀 (@TomChap) reported@bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?
-
grace hooper (@messalinahooper) reported@bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare
-
steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.
-
Andy250 (@Ministryofmess) reported@bt_uk As well as the complaint, I've phoned twice this morning and got told the queue is over 15 minutes. Useless.
-
GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!