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BT (British Telecom)

BT (British Telecom) outages and service status in Virginia Water, England

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Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Virginia Water, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Sep 11, 1:34 PM GMT+1.
  • 65% Internet (65%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Virginia Water, England

The most recent BT (British Telecom) outage reports came from the following cities: Camberley, Egham, Farnborough, Kingston upon Thames, Feltham, Wembley, Bracknell, Slough, Southall, Hounslow, Bagshot, Uxbridge, Guildford, Chertsey, and Walton-on-Thames.

CityProblem TypeReport Time
Camberley E-mail 5 hours ago
Egham Total Blackout 7 hours ago
Farnborough Internet 1 day ago
Kingston upon Thames Internet 1 day ago
Camberley Wi-fi 2 days ago
Feltham Phone 2 days ago

Nearby cities with recent reports

Camberley

2 recent signals

5 hours ago
Egham

1 recent signals

7 hours ago
Farnborough

1 recent signals

1 day ago
Kingston upon Thames

1 recent signals

1 day ago
Feltham

1 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, donโ€™t trust BT anymore

  • mazzles78
    Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT ๐Ÿ˜ฎ๐Ÿ˜ฎ

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Canโ€™t be doing this

  • AmitChampaneri1
    Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • MoggyMarshman
    Moggy๐Ÿ›ธ๐Ÿช๐Ÿš€๐Ÿ‘๏ธโƒค (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! Iโ€™m cancelling my contract. Get a firestick

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? ๐Ÿค”

  • anton_georgiou
    Cllr Anton Georgiou ๐Ÿ”ถ (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • Cranstead
    John Allen ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฟ๐Ÿ‡ผ (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. Iโ€™m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , itโ€™s been 6 months , begging them, when it drops it s messing everything up , but BT donโ€™t care ,

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the ๐Ÿ’ฉ signal. How far from the router? One ๐Ÿคšon keyboard one on router, that close.

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that itโ€™s already been closed but nothing been resolved yet

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • j_dip
    Jai Mistry (@j_dip) reported from Hounslow, England

    @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now itโ€™s nonexistent. Please help!!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, thatโ€™s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • Judiky
    Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sideangleballs
    RichNotRich (@sideangleballs) reported

    @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

  • thevegantim
    ๐•‹๐•™๐•– ๐•๐•–๐•˜๐•’๐•Ÿ ๐•‹๐•š๐•ž ๐Ÿ€๐ŸŒฑ (@thevegantim) reported

    @bt_uk fobbed off by three people in the last hour, possibly the worst customer service I've ever experienced in my life - which matches up with the broadband install service, which has been diabolically poor. How many hoops do I need to jump through to get an answer??

  • _mowgli73
    patrick mcgill (@_mowgli73) reported

    @bt_uk wifi is dropping to ridiculously slow levels ( 2.4mbps). Contract has just run out....coincidence? Tried to do an online check and your online service is down. Shocking

  • alreetson
    namecantbebrank (@alreetson) reported

    @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @bt_uk Why canโ€™t you @bt_uk send an engineer out to sort it out? Surely if youโ€™re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

  • ThomsonEdwint
    Ed Thomson (@ThomsonEdwint) reported

    @JimSpenceDundee @WeAreOpenreach @bt_uk We are waiting for Open Reach contractors to repair road surfaces after installing 1 service to a neighbouring property ๐Ÿ™ˆ

  • mikeseat
    Mike Seaton (@mikeseat) reported

    @bt_uk I cancelled my service on the 25th July. The guy explained the 30 day notice period (despite being out of contract) and that services would cease on 25th August. However ive just recieved another bill and My BT says another is due in September! Can someone dm me pls

  • JGMacColl
    Gari MacColl (@JGMacColl) reported

    @bt_uk You don't give a ****, do you?

  • simboman
    Simboman ๐Ÿ‡ฌ๐Ÿ‡ง ๐Ÿ‡บ๐Ÿ‡ฆ (@simboman) reported

    @Walesguy2 @bt_uk Mark, it's been a known issue for months.