BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 12/23/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Farnborough, Slough, Feltham, Wembley, Maidenhead, Marlow, Aldershot, Hounslow, Dorking, Walton-on-Thames, Chertsey, Kingston upon Thames, Uxbridge and Perivale.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomFarnborough Internet
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • garsimpson Grant Simpson (@garsimpson) reported

    @bt_uk complete wifi equip arrived, need 3 disks as enjineer advised after 3 trips to fix line.When ordering adv only 1 disk to be sent but more available. As order open until 2 June can’t send more disks. no WiFi . Raised complaint adv text would be sent to me . Nothing !!!!

  • AshesRugbyGuy Greg Boon (@AshesRugbyGuy) reported

    @debsknig @btsport Never a yellow, seat belt tackle and penalty yes but yellow is madness

  • DindaMok ⵙⵉⵀⴰⵎ (@DindaMok) reported

    @bt_uk I was told to wait for the cooling off period and I will receive an email. I didn’t think BT would scam people. It went from -we never had this offer -this offer is not available from 3rd party -it’s gone over 3 months (after I’ve provided proof you do this offer).

  • Ollie_Davis Ollie Davis (@Ollie_Davis) reported

    @MattyTHFC99 @btsport Well thr Championship is on Sky Sports and BT never once stated that as a reason for no lunchtime kick off, which would’ve made a lot of sense if it was!

  • Poolebomber George POOL3 (@Poolebomber) reported

    @bt_uk Had new Internet today and its cut out already, just going to tweet you every single time

  • Proqy0 Keran 🇬🇧🇮🇪 (@Proqy0) reported

    @bt_uk James mate, i already know your checks are gonna tell me 8pm may 7th, i dont need you to waste my time anymore, the only fix is a new provider, 5 days of downtime in the last month when im paying around £50 a month is an absolute piss take

  • bertiebaz Bill Farrett 🇺🇦💙 (@bertiebaz) reported

    @SueSuezep @bt_uk Absloute nightmare trying to cancel my e mail addresses with them. Took nearly 2 years and was only resolved after I stopped the DD and they threatened me with court action. I wouldn't have their services if they paid me.

  • Hammer50_4ever Lynda M Lynch (@Hammer50_4ever) reported

    @TheSullis Be honest had such a bad day yesterday and seeing Hargreaves on @btsport knew we weren't going to get anything, unlike the Lyon game where I 😢 like a baby

  • Proqy0 Keran 🇬🇧🇮🇪 (@Proqy0) reported

    @bt_uk Yea thanks for offering to double down on telling me that my internet will be down due to an issue on your end that you decided recently your gonna start having every week, its not like people depend on there internet for work or anything

  • TwittingSarah Sarah (@TwittingSarah) reported

    @bt_uk I keep getting reminders to return equipment or get charged. I returned it a few weeks ago now and have checked the tracking number and it says delivered. I don’t want to be charged for equipment I have returned! Help please!