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BT (British Telecom)

BT (British Telecom) outages and service status in Virginia Water, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Virginia Water, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 25, 12:39 AM GMT+1.
  • 77% Internet (77%)
  • 9% Wi-fi (9%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Virginia Water, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, Slough, Hounslow, Bagshot, Uxbridge, Guildford, Chertsey, Feltham, Wembley, Walton-on-Thames, Farnborough, Ealing, Maidenhead, Chessington, and Warfield.

CityProblem TypeReport Time
Southall Internet 8 hours ago
Slough E-mail 3 days ago
Hounslow Internet 4 days ago
Bagshot Internet 4 days ago
Hounslow Internet 6 days ago
Uxbridge Internet 6 days ago

Nearby cities with recent reports

Hounslow

2 recent signals

4 days ago
Southall

1 recent signals

8 hours ago
Slough

1 recent signals

3 days ago
Bagshot

1 recent signals

4 days ago
Uxbridge

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • Sharonkuhl
    Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • A_Mussenden
    Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • Em_Hands
    Emma Hands (@Em_Hands) reported from Twickenham, England

    @bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk how terrible is they I rang BT to multi room BT off, and without telling me, a BT customer service advisor, extended my contract, that is so bad, I only found out today when I rang for another reason, I thought BT to honest m, people watch out for Advisors Bad

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.

  • MoggyMarshman
    Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk crappy BT internet keeps going down, 5 months know u have been in BT , fed up with it, don’t want to change provider but I will have to know.

  • am_on_the_fence
    jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • epicreble
    mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClarkeDdmthe1st
    shullup it worked out (@ClarkeDdmthe1st) reported

    Shock @bt_uk has another outage after saying they fixed the issue… I need recommendations for another provider because this contract is getting terminated.

  • untidysue
    sue evans (@untidysue) reported

    @bt_uk please can you tell me why I can’t test my broadband speed please? Suddenly it’s not working when I go into our garden and it always has before.

  • sliverlodeone
    pst (@sliverlodeone) reported

    @bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.

  • TheWizYouTube
    The Wiz (@TheWizYouTube) reported

    @MadMonkeyGroup Crappy BT INTERNET!! @bt_uk full fibre is worse than the previous cheaper package we were on! £48.99 for nothing!! Called them, still bad... Probably best to look elsewhere where and cancel BT soon as possible!!

  • eventhestarsuk
    Even The Stars Music (@eventhestarsuk) reported

    @bt_uk hey. Why are you charging me £84 for a package a new customer can now get for £35 and the best price you can offer me is £65 with a 24 month contract? Ripping off long-term customers is a very bad look

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • leedvnprt
    lee davenport (@leedvnprt) reported

    @bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!

  • ClarkeDdmthe1st
    shullup it worked out (@ClarkeDdmthe1st) reported

    @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic

  • HightoDeep
    AutumnaL (@HightoDeep) reported

    @eventhestarsuk @bt_uk I thought new customer only deals had been stopped! ******* rob dogs *forgive the swear

  • sideangleballs
    RichNotRich (@sideangleballs) reported

    @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!