BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Guildford, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Hounslow, Hayes, Slough, Dorking, Windsor, Greenford, Wokingham and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
TV | |
| London |
Internet | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barry St Germain
(@BarryStGermain1) reported
Players are rightly criticised for going down 'too easily' yet when they don't neither the onfield ref nor Var give a foul. Really poor from the officials, makes you wonder what the point of Var is. #UECLfinal #btsport #btsportfootball
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Ally
(@Alisonfay_) reported
@bt_uk On BT Mobile, gone to NL & can't connect to any network, not even to ring 999 which I need as I'm at risk. APN is correct. Can't connect to any network. Reset phone, reset network etc. I can't call, and help section only gives call options. How can I get in touch?
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iRusheR
(@RusherxF) reported
@bt_uk It says ‘no known problems in your area’… well obviously there is, there’s hundreds of customers with no access to the servers they’re paying for, I’ve seen plenty of people reporting it to u on Twitter not to mention by phone. And it’s not even been recognised as a problem yet?
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Jan. H. T
(@jellywellys99) reported
@btbusinesscare I'm not a bt customer I'm with TalkTalk who hired bt to do the actual work sorry ***** up and damage.
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Siddons Packaging
(@sipak_uk) reported
@btbusinesscare I'm having issues with waaaaaaaay more than your chocolate teapot email address. BT are close to giving me a nervous breakdown. 🤬🤬🤬🤬
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Ally
(@Alisonfay_) reported
@bt_uk On BT Mobile, gone to NL & can't connect to any network, can't even ring emergency numbers. APN is correct, reset phone, reset network, tried manual connection. I can't call, and help section only gives call options. How can I get in touch?
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Michael Mitchell
(@mecael93) reported
@bt_uk Hey, I ran the troubleshooter via my BT and it found no faults but it's still very slow when actually using the internet. I love also rebooted the Hub already.
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Khraizat
(@aKhraizat) reported
@bt_uk is the connection down? I’m disconnected! Please help
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Christy Millar
(@ChristyMillarUK) reported
@bt_uk can someone please contact me regarding complaining about firstly, the damage your engineer did when he drilled through our water pipe, and secondly, how it’s being dealt with. My husband would like to speak to someone please and there’s no contacts for this sort of thing
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Andy Stanford-Clark
(@andysc) reported
@jtonline @OpenreachHelp @bt_uk yes… well, the engineer this morning did ask “has that light been anything other than red in the last few days”. I laughed, as we’d just been discussing the broken cable he’d spotted as he drove past it. “I had to ask” - no you didn’t!