BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 03/29/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Dorking, Hounslow, Yateley, Slough, Wembley, Camberley, Guildford, Northolt, Feltham, Ruislip, Chertsey, Preston, Brentford and Maidenhead.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomDorking Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • marktucks Mark Tucker (@marktucks) reported

    @bt_uk I've got a bit of a problem and hoping you can help me out. I ordered broadband on 9th March for our new house to be connected Monday but received an email saying it won't be connected until 12th April! Both my wife and I WFH is there anything you can do to help please?

  • MavisKernow Mark Dennett (@MavisKernow) reported

    @bt_uk Thank you our reference number is VOL013-526428584735. It appears we are the only people in the village without super fast broadband even though the service point is in our garden. This has gone on too long and I want this resolved.

  • EmilyKelly24 Emily Kelly (@EmilyKelly24) reported

    @bt_uk hi, I have been waiting for Wi-fi for 3 months and now am being told I can’t get Wi-fi to the property. How do I cancel my contract?

  • PhilHeppenstall 🄿 🅷 🄸 🅻 ⚽️🎧⚡️🔭🕹 (@PhilHeppenstall) reported

    @bt_uk Or get cheaper broadband and buy yourself a decent router. The only difference with BT is they ship a router with a stronger signal than other providers. Which is great if you don’t happen to have a neighbour who’s on BT and their signal interferes with yours in some rooms.

  • smudgeit123 sophie hawes (@smudgeit123) reported

    @bt_uk this worked there was a problem in the area and was back on within 4 hours, thank you

  • SaveScampton Save Scampton email 4Savescampton@gmail.com (@SaveScampton) reported

    @bt_uk NO LANDLINE SERVICE AND YOU CANNOT SEND AN ENGINEER UNTIL 5 APRIL DISGRACEFUL

  • Chris_p18 Chris Parkin (@Chris_p18) reported

    @bt_uk Because openreach think my area only needs copper wire and not fibre. So your broadband is crap

  • DarDaMonk 🏴‍☠️☆🧲° ₿ Ĩ Ť ∅ $ Ħ Ï °🧲☆🏴‍☠️ (@DarDaMonk) reported

    @bt_uk Disgusting customer service.

  • CraigMchugh1 Craig Mchugh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CraigMchugh1) reported

    @bt_uk Never even got this far with bt. Activation date 19th(anytime up to midnight). Check the bt app at 11pm, activation changed to 24th. No communication! Really great with my wife working from home. Brilliant service for new customers!

  • shimlahp007 Ks (@shimlahp007) reported

    @bt_uk That’s no problem ..BT is aware of its ‘clever’ promotion. It was only by chance I questioned download results / expectations they advised no difference. Thanks for your reply.