BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Isleworth, Ealing, Northolt, Richmond, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames, Maidenhead, Slough, Hounslow and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Isleworth |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Kelly
(@Rubyroo14) reported
@bt_uk Hi, I have an intermittent fault where broadband and landline drop out for a few minutes, several times a day. I’ve done online diagnostics and it isn’t finding a problem, can I report a fault via yourselves?
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Jay Nichol
(@djjaynichol) reported
Just spoken to the worst salesman @bt_uk Had nothing to back up a £144 p/c increase. 20mb line decrease. 20+ yrs customer. Not acceptable.
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SidricIvo
(@IvoSidric) reported
@bt_uk We're going round in circles. I can't send you a DM. I also don't have a BT account number - the account is with another provider which uses Openreach. All other houses in the area are down and am just looking for any estimate on when it'll be fixed. Another week? 2 weeks? More?
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helen reid
(@hscrutton) reported
@bt_uk Just had an email about this digital voice. We have NO mobile signal so you’re saying if broadband goes down I can’t call 999? Sounds really useful!!!!
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isolationelliot
(@isolationelliot) reported
@bt_uk @bt_uk how about actually coming and installing my WiFi instead of charging me for 3 months without giving us anything! 3 appointments you have missed! Customer service is a disgrace!
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David Hyde
(@dhydesf) reported
@bt_uk I’ve been on the planet for 41 years and your home move is the worst customer service experience I’ve ever had, hours on the phone, broken promises and a month without WiFi
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Sam Millen
(@sammillen) reported
@marcrandell @bt_uk Looks more like an issue with the game or console, rather than your internet.
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Derek John Mulder
(@ItsMulderTime) reported
@bt_uk since no one wants to discuss a better plan going forward I’ve checked with @SkyUK and not only do I not need to speak on the phone their payments are cheaper by £8 a month. Why did no one want to help? You’re happy to let me go then? Lol
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Hudson
(@Hudson61600379) reported
@bt_uk is Barnaul down?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Cairnryan, Scotland
@bt_uk help! I’ve been asked to call your number to sort out a move but it took 10 mins for the girl who answered to find my account; she could have done it though my phone number but didn’t want to, then she put me on hold & nothing happened. Can I email to resolve this?