BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 02/17/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Hounslow, Woking, Uxbridge, Guildford, Ashtead, Leatherhead, Thames Ditton, Hampton, Wembley, Northolt, Feltham, Chertsey and Bracknell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • martinsearle4 martin searle (@martinsearle4) reported

    @bt_uk My mother on law is 92 and depends on her bt landline. Today it has developed a fault, no dialing tone, ringing but no connection on answer. Who can she contact as a vulnerable customer please. Automated services are no help.

  • Schlobalob Lauren Lee (@Schlobalob) reported

    @bt_uk Well, 3 months in, if we switch off the 5Ghz then we’re all gravy. Otherwise everything gets confused about what’s connected to what. Splitting the frequencies is equally annoying, so 2.4GHz it is for us until the next genius works out how to actually fix WiFi for good

  • malty64 Tracy Malton (@malty64) reported

    @bt_uk There was no problem to begin with was told he was coming to set up new equipment which wasn’t the case !

  • summersun2111 . (@summersun2111) reported

    @btsport how can I make a complaint? Your chat advisor after 50 minutes transferred me to manager who cut me off before even sending a greeting. I don't have to waste more time starting all this again to fix an error you have made twice over do I?! 🙏

  • AimezPiano love_pianomusic&drawing (@AimezPiano) reported

    @bt_uk Yeah when are you going to fix the fault ? No Internet or phone since 1pm yesterday

  • CRixhardson colin richardson (@CRixhardson) reported

    @bt_uk i have been trying to ring 0800 783 1401 and 0800 800 150 since 8am to cancel my account but they are not working. I tried webchat but they just keep telling me to ring above numbers. I would like to give 30 days notice from today so I can move to cheaper deal elsewhere

  • paintoolkit2 Pete Moore 🇺🇦 (@paintoolkit2) reported

    @UprightSpeedway @btsport I've got @btsport and they wanted another £45 per month to see Eurosport, which is only a few channels. Not value for money and already had friend cancel their contract. Have a excellent day and thanks for all the posts you put out. I really enjoy them

  • biss5804 BevHillz (@biss5804) reported

    @McGuinnesschild @bt_uk My experience of BT so bad I paid to get out of the contract. Pleased they appear to want to help you. In my case I spent almost 4 hours waiting to speak with a person. They try to grind you into giving up. Much as I’m no fan of some company stances I’m now ABBT - anyone but BT.

  • Myles86927573 Myles (@Myles86927573) reported

    @bt_uk Twice now i’ve been lied to about my internet and service provided. After catching you out in a lie, your manager Steve gave me a special deal over chat to keep me with BT. This was all done automatically. Now, two months later you are trying to raise my bills.

  • hannahcaress Han-han (@hannahcaress) reported

    @bt_uk I’ve been going around in circles. Say hello to your colleagues Kevin and Andy. They couldn’t help so referred me to your “executive team” who are useless.