BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 02/03/2026 08:20

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Feltham, London, Chertsey, Bracknell, Slough, Northolt, Lightwater, Aldershot, Wembley, Hounslow, Maidenhead, Woking, Walton-on-Thames, Southall and Ealing.

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City Problem Type Report Time
United KingdomFeltham Phone
United KingdomLondon Internet
United KingdomChertsey E-mail
United KingdomLondon Wi-fi
United KingdomBracknell Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleAFC7 Kyle #7 (@KyleAFC7) reported

    @CrackinStrachan @bt_uk Yeah I’ve never had a problem either

  • JackScully11 Jack Scully (@JackScully11) reported

    @bt_uk Hi, I’ve downloaded the PPV app. Whenever I sign in it says authentication error. Do I need to purchase it first for it to sign in?

  • Brandon56034073 Brandon Dow (@Brandon56034073) reported

    @teeny_beanie911 @bt_uk They don't seem to understand that bad reviews look bad on them and others will just avoid, no 2nd thought and despite the dozens of customer service criticisms, they still don't improve. Makes you wonder

  • Brandon56034073 Brandon Dow (@Brandon56034073) reported

    @Rich_T_Hall @bt_uk It's an embarrassment. Any other job this many problems, this many complaints wouldn't have it. You'd be cautioned disciplined etc. They just hide behind the screens keep performing poor, no consequence. Only for you the customer do you suffer

  • Elsie_Tasker Karen Miller (@Elsie_Tasker) reported

    @bt_uk I need your help urgently! Your text message service isn’t working, Mum who is 94 has no phone and no care link please respond can’t get hold of anyone at BT

  • candiemac candice (@candiemac) reported

    @bt_uk i have an @EE data hub while i wait for you to install broadband but there is no service in my area. What do i do? i believe you have a guarantee for broadband and some kind of refund if this is not fulfilled?

  • superblink1 wes (@superblink1) reported

    @bt_uk @El_Loco_Jo That is not how contracts work Sharon an existing customer early into a contract will be offered upgrades only plus you can't rewind the clock for them. No wonder it takes 50 mins to get through to BT

  • katie_bennett7 Katie Bennett (@katie_bennett7) reported

    @bt_uk What a surprise my October bill didn’t include the automatic compensation I’ve been promised multiple times for 3 weeks of no service. How do I get this sorted?!

  • Renvoize Matt #GSBOUT #COYI ⚒️⚒️⚒️ (@Renvoize) reported

    Had a complaint with @bt_uk ongoing for about 2 months. Was told 2 weeks ago they would be refunding the money they owe me, still not in my account. Absolutely disgraceful company. Time to go to the ombudsman

  • CrackinStrachan Steven Strachan (@CrackinStrachan) reported

    @jiraiya642 @bt_uk I've bought previous UFC PPV through the box office app but this time it just isn't working. You can buy it on the website but I don't trust buying it there and then it not working on the BO app. I need the app to stream to chromecast on the tv.