BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Guildford, Hounslow, Feltham, Southall, Ruislip, Greenford, Marlow, Slough, Staines, Brentford, Ealing, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Wembley |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Donaldson
(@JoDonaldson17) reported
@bt_uk I’ve tried emailing but never get the right dept. With your internet social tariffs, can you still be capped on speed if you have FTTP??
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Sarah davidson
(@Sarahda31032022) reported
@bt_uk Hello, I am extremely disappointed with my recent contacts with your customer service centres regarding change of products.
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Robin St.Clair
(@Uberseehandel) reported
@bt_uk I think that BT got a response from the DWP database and decided there wasn't a 100% match on the surname, BT doesn't have my NI number or DOB, which I filled in, so reported that the surname was "wrong". I'm used to this problem, but not all computer systems can cope.
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JKP 🏴 🇪🇺🇺🇦
(@jkpirie) reported
@ripplescrafts @bt_uk You thought the quote for an electricity supply was bad ! It was always going to be a paper exercise for B.T. simply because of the word 'Obligation' in the acronym!
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TC ⭐️⭐️
(@1905London) reported
@bt_uk can you please tell me how to cancel BT sport online. Your guide says to go to BT Sport Monthly Pass and 'Cancel Subscription'. No such cancellation option exists. It really shouldn't be this difficult.
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Galaxyjam24
(@jamiej23uk) reported
@bt_uk Yeah i spoke to Vodafone who are supplying my fibre package who said its an Openreach issue, ive had all the kit installed but all they keeping getting told by openreach is ring back in a few days and this has happened 3 times now, i mean why offer me a service you cant provide?
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Galaxyjam24
(@jamiej23uk) reported
@BTCare so who do i complain to either at BT or openreach about the fact my fibre network is down and 9 days after install no one seems to want to fix it???
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humphiebackit
(@Humphiebackit) reported
@bt_uk Broadband down after weeks of poor quality. Made an appointment for engineer to call waited in for 5 hours never appeared, no call to explain why. Second appointment another fruitless 5 hour non appearance. Absolutely disgraceful way to treat a customer. Shambles.
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Phil #BlackLivesStillMatter 🇺🇦🇵🇸🇾🇪
(@lipmarty75) reported
@natashashafai @natalie_17 @bt_uk Or better still, carry on taking his money but cut off his signal every time he watches football.
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Martyn Kelly
(@martynkelly) reported
@bt_uk As a BT customer, if I log into My BT, it says I can't get any broadband upgrades past 67mbps copper, but if I visit your site and say I'm not a BT customer, I'm offered up to 900mbps fttp. Why is this, out of interest? What do I have to do to get fttp? Cancel and sign up?