BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 01/29/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Lightwater, Aldershot, Wembley, Slough, Bracknell, Hounslow, Maidenhead, Woking, Walton-on-Thames, Northolt, Southall, Ealing, Uxbridge and Guildford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • yorkshire_rebel Mark Scaife (@yorkshire_rebel) reported from Slough, England

    @bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    @threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • paulbarber1977 paul barber (@paulbarber1977) reported from Spelthorne District, England

    @tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoSport The Chelsea Way (@ShoSport) reported

    Pundits on @btsport @btsportfootball saying how bad La Liga is and switching the narrative immediately after the game...No talk about Tuchel and how good his tactics were cant help but think it would be completely different had Frank still been in charge #ATMCHE #ChampionsLeague

  • mindthaagap (@mindthaagap) reported

    @bt_uk can you give me a number to speak to an actual human please been getting your automated service all morning

  • CassieMPorter Make Money With Cassie (@CassieMPorter) reported

    @bt_uk my gosh! Our broadband has been terrible for the last 2 weeks! My daughter hasn't been able to do her school work in time as a result! #disappointed I thought you guys were better ☹

  • Georgiequin Georgie (@Georgiequin) reported

    @bt_uk called to have WiFi set up at new address in January - order wasn’t put through properly so was told it would be working yesterday. Still no connection and now been on hold for 45 minutes. Please can you help

  • TeamB_O_B TeamB_O_B (@TeamB_O_B) reported

    @stuskl @bt_uk That is also one of my questions. Should be £27. However I was expecting a discount due to bo/little usable WiFi for the first month of being here. I was 1 week away from being able to cancel my contract as it was so poor. Its a joke.

  • AaronCreweUK Aaroncrewe (@AaronCreweUK) reported

    @bt_uk one word to describe the service provided by BT so far: awful. Cables exist to the house, junction box in the road. There's literally no excuse and you've just sent a text to say it's due on the 23rd of March! @WeAreOpenreach @OpenreachHelp they blame you! Fix it!

  • Philsportsuk Phil (@Philsportsuk) reported

    worst experience ever with @bt_uk. Sub standard equipment then staff that make guarantees that are false try to meme you pay for things due to there sub standard equipment and then supervisors just avoid a resolution. Stay away if you want decent product and service. #Disgusting

  • LittleMissRoo96 Little Miss Roo✨ (@LittleMissRoo96) reported

    @bt_uk @KelvinMacrae This automatic reply is DISGUSTING. 0 customer service whatsoever

  • KatherynSumner Katheryn Sumner (@KatherynSumner) reported

    @bt_uk someone from connections said they would call me back last night at 5pm. They didn’t. I am on my fifth try of getting a landline for our church. Please help.

  • jonniec81 Jon Chan (@jonniec81) reported

    @bt_uk I am absolutely disgusted now with BT, you have now cancelled my home move order 3 times and each time you promise there won’t be any issues. I expect a call from you...not having to be onhold again for over 30mins...poor poor customer service