BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Richmond, London, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames, Maidenhead, Slough, Hounslow, Ealing, Guildford, Bracknell and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Mum
(@AlisonSinderson) reported
@KatieMorley_ @bt_uk have left my elderly vulnerable parents without broadband by trying to sell super fast fibre on a house move. Delayed connection of service they actually want & lots of tech jargon on why need new contract offering 1-4 mbps. Still not done - can you help?
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Harry
(@Leeashman007) reported
@bt_uk Customer service keep telling me there is no point escalating as it won’t do any good. Do #bt really think this is acceptable
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sherriff
(@sherr1ff) reported
@bt_uk Never would I go with @bt_uk again swapped from virgin and worse thing I done, everything was poor
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Conni Bug
(@BugConni) reported
@bt_uk My wifi has gone down in the Norwich area. We have no broadband connection
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Mark
(@NorthernJam) reported
Sick to death of @bt_uk poor service, been in the house since Aug bank holiday numerous calls and still not sorted, 1 engineer came and the speed was slower b4 he left than what it was when he came. Another engineer coming now. Absolute joke #joke #poorservice #3rdworldcompany
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Matt T
(@mrchinchin25) reported
@bt_uk Hi, I'm trying to find out what happens next with my order (VOL013-540542666685) - I called the fibre team last night but couldn't stay on the line on-hold once I was transferred. Can you help? Just trying to find out what happens next, and when?
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Emma ~ Editor ~ Creating Perfection #SaveTheArts
(@emmamitchellfpr) reported
@bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!
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Hedgehog Gardens
(@gardensinfo) reported
@btbusinesscare we have a fibre business contract that states faults will be fixed within 2 working days - we're currently on day 14 without! Small businesses need help not excuses #btbusinessdoesntcare
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Bridget Cameron
(@bridgetcam7) reported
@bt_uk Ridiculous service. Trying to charge me for notice I gave you in October, that I was moving overseas on 3 November; and now you are trying to charge me for a place I haven’t lived in for 2 years! Get your **** together
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Emma ~ Editor ~ Creating Perfection #SaveTheArts
(@emmamitchellfpr) reported
@bt_uk Down AGAIN! ARGH!!!!!!!!!!!!!!!!!!!!!!!!!!!