BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 11/18/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Byfleet, Sudbury, Windsor, Hounslow, Ealing, Maidenhead, Wembley, Woking, Kingston upon Thames, Southall, Feltham, Bracknell, Uxbridge and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomByfleet Internet
United KingdomLondon Internet
United KingdomSudbury Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thegrowingclub TheGrowingClubCIC (@thegrowingclub) reported

    @bt_uk Right @btbusinesscare we are getting absolutely no where, no one wants to know. This is terrible that you make a mistake like this then do not want to fix it.

  • FootlessSwift Tea Martin (@FootlessSwift) reported

    @bt_uk Because I'm on your network and you keep claiming faults are in the property, so I don't even have a phone line people can call in on since it failed ten minutes after your last engineer visited and did external work, never mind broadband.

  • MarkDeazley Mark Deazley (@MarkDeazley) reported

    @bt_uk no broadband for 6 days, so much for being a Halo customer 🙄

  • beef_theblue Keith (@beef_theblue) reported

    @bt_uk you guys messed up my house move order and had to set me a new profile but now I can’t login/create a new BT ID to raise a complaint, do you have an email address so that I can give a long list of everything that needs fixing! Thanks

  • Theoola1 #EndSARS (@Theoola1) reported

    @virginmedia are you guys gonna help us get PS5’s the same way @btsport and @EE have done for their customers?

  • MsAnnaDevitt Anna Devitt (@MsAnnaDevitt) reported

    @bt_uk @AmazonHelp @amazon scam alert 🚨 just had a call that was connected when I answered and supposedly they need my card details cause of a purchase that’s not real #help #dontwantamassivebill 😤😭 #scam

  • APollardFA Andy Pollard (@APollardFA) reported

    @bt_uk hi. Home move completed today, new smart hub 2 is flashing with purple light. I’ve followed all troubleshooting faqs, any ideas how I can fix? (Service switched on this morning at 11am, phone working fine). Thanks

  • GitGudDandy The Dandy Highwayman (@GitGudDandy) reported

    @bt_uk had a fibre connection date of the 10th, but it has been inexplicably moved back to the 24th? We’re installing ourselves, why is it taking 5 weeks to post a router out to us and turn our service on?!?

  • Rob_Bulll Roblola (@Rob_Bulll) reported

    @bt_uk And the irony here is that I am leaving @TalkTalk due to their abysmal customer service and encountering the same with you on my first attempt to engage!

  • Rob_Bulll Roblola (@Rob_Bulll) reported

    @bt_uk 40 minutes waiting to speak to someone now BT and the complaint line not answering either. Don't you want to sort out new business and resolve issues?