BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 03/18/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Brentford, Wembley, Maidenhead, Northolt, Slough, Hounslow, Southall, Camberley, Isleworth, Ealing, Richmond, Hayes, Hanwell and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • IrishDevil98 The Irish Devil (@IrishDevil98) reported

    @bt_uk is your internet down in Northern Ireland cause my signal is completely gone on wifi and broadband

  • GiftyAkuamoah1 Gifty Akuamoah (@GiftyAkuamoah1) reported

    @bt_uk Hi, I just signed up to BT Mobile but after comparing prices I realised how expensive it is, even compared to EE. Can I cancel?

  • CBean100 CoffeeBean100 (@CBean100) reported

    @bt_uk please can you tell me if I have a 14 day cooling off period to cancel a mobile phone contract ordered over the phone?

  • antonpiatek Anton (@antonpiatek) reported

    @bt_uk Website says I should get 49Mbps upload / 300Mbps download. This is wired (100Mbps for this laptop but upload is my issue, not download)

  • GregTheLynnNews Greg Plummer (@GregTheLynnNews) reported

    So glad that I’m cancelling all my package with @bt_uk as had nothing but issues with their services for months on end. Also a coincidence that ever since @Pam_Brown1940 switched to fibre optic, she’s had nothing but problems with her phone and services as well. A waste of money.

  • rossco69 ross sharpe (@rossco69) reported

    Thanks @bt_uk you have been no help what’s so ever and even lied during our dm’s 👏🏼👏🏼👏🏼👏🏼

  • lucybeacock lucy beacock (@lucybeacock) reported

    Broadband down since Friday @bt_uk and apparently not going to be fixed until tomorrow, will I be getting reimbursed for the downtime?? And how am I supposed to #WFH ?

  • Adam_Purcell Adam Purcell (@Adam_Purcell) reported

    @bt_uk Nope. That webpage hasn’t been looked at in years and there’s no way to report an issue. The chat facility is completely broken and get stuck in loops that just send you back to the start of the bot! Can a human on your side escalate this please?

  • ChloeMaxwellPR Chloe Louise Maxwell (@ChloeMaxwellPR) reported

    @bt_uk no wifi since lunch time yday, told it was an outage that would be sorted by 12am, still none this morning and been told that there was no outage at all? meanwhile your chat agents are trying to sell me even more products despite me not getting the service I’m paying for

  • GordonW88378333 Gordon Watson (@GordonW88378333) reported

    @bt_uk So I tweeted you yesterday about an ongoing fibre issue I have as I was getting no joy from your call handlers to be told by your Twitter staff that I’d get a call from someone yesterday, even that didn’t happen !! I am properly amazed at your customer service !!