BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Camberley, Aldershot, Hounslow, Twickenham, Feltham, Southall, Byfleet, Sudbury, Windsor, Ealing, Maidenhead, Wembley and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Stead
(@tweetymike) reported
@bt_uk It was escalated to CEO’s office. An Executive Complaints Team person was appointed. He challenged the lack of service and excess charges, and it went to the Ombudsman. The case manager agreed 100% that I’d been overcharged, but under the regulations he couldn’t order a refund.
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esther rees
(@estherrees1) reported
@bt_uk Hi. Suddenly got no dialling tone on digital Voice connected handset, and unable to make/receive calls on landline. Just tried to register brand new BT Digital Voice handset, in case it was a handset problem, but new handset won't register... Thanks
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🕷Three Jabs Janet 💙💙💙
(@Janet9998) reported
@WellyWilk @btsport Every time. It's poor. So poor. [Same issues for Seville - app didn't boot up successfully until 25 mins in.] And I've only really paid for #BTSport for the month to watch ONE game (lucky enough to attend the home legs), so I missed 28% of my value of the £25. Fuming.
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John O'Leary
(@JohnOleary83) reported
@btsport It is an absolute joke how you can have Carlton Cole as a guest pundit on your shows. Truly awful. We want proper analysis not some fan off the terraces. He is out of his depth. Sorry.
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Jessica-Kate
(@jessthecurls) reported
@bt_uk Its saying there are no issues but I know for a fact a car crashed into the nearby BT box earlier today but theres been no update to any of us as to when this will be amendes
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Mike Stead
(@tweetymike) reported
@bt_uk So StephenK, it comes down to whether your CEO & indeed the BT organisation have a shred of moral fibre and decency. You overcharged me for four years, the ombudsman and all the evidence from BT/Openreach agrees. But you want to keep my £1200. After I was a customer for 15yrs.
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Tony Chay Gray
(@TonyChayGray) reported
@bt_uk what is going on with your customer service. Cuts you off rather than putting me in the queue to hold and speak to someone 😡😡
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Zenzo Ncube
(@ZenzoNcube16) reported
@bt_uk Hi am a new customer and I have been waiting for my Internet to be activated all day.Can you help?
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WeTheOne’s
(@scoooobs82) reported
Hey @btsport @btsportfootball I would have enjoyed the Rangers game in the @EuropaLeague if it wasn’t for the utter garbage coming out of Stephen Craigen and Rory Hamilton’s mouths thanks for that, is there no other commentators??
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G M
(@GarethM0410) reported
Explain to me why the live stream never buffers during the adverts but constantly buffers during the football on @btsport can’t go 2 minutes without it stopping. Waste of money