BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Iver, Wembley, Hounslow, Slough, Camberley, Aldershot, Twickenham, Feltham, Southall, Byfleet, Sudbury, Windsor, Ealing and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Iver |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@Laura_sxo) reported
@bt_uk is the internet down in KT9 area?
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FanDebbieDozy
(@FanDebbieDozy) reported
@bt_uk Hang your head in shame. You’re refunding us money from an account that was cancelled from which you continued taking money. You sent a cheque that bounced!!! Never apologised or said why? Now waiting forever for a bank transfer!
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Sonia🧡🪬صونية
(@SFR2296) reported
Hello @bt_uk An engineer fixed our internet last Friday - it just went down again and been totally disconnected for the past 10 min. Can you please help?
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@bt_uk Yeah right, you keep promising me these call backs and they never happen, why should I believe you now? You're not even keeping to your complaints procedure, this is going to look good when this inevitably goes to the ombudsman.
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Dr Mark Anderson
(@markandersonrun) reported
@TalkTalk to which talktalk has failed to get a grip of my situation & sort it out, all compounded by awful communication: stark contrast to my neighbours who are with @skyinternet & @bt_uk who have been so much better with them. They're all back online. I, a month on, am not. Appalling.
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Geoff Goodwin
(@GBGoodwin) reported
@bt_uk To help, BT can provide a good, reliable service without me having to call every week to fix it. It's exhausting. The service is simply not good enough and, to make matters worse, BT underpays its workers.
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Geoff Goodwin
(@GBGoodwin) reported
You'll have to trust me when I say I have better things to do than call @bt_uk every week to fix the internet I pay £37 a month for. We need public internet infrastructure and services for all. The private sector is not up to the task. @UKLabour @jeremycorbyn
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Akira
(@Akira74539508) reported
@bt_uk internet outage with estimated 6h to fix and zero info on twitter. Area affected is London, K2
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Bradley Clarke
(@bradleyclarke86) reported
For the last two days my Internet keeps dropping out for no reason @bt_uk please sort this out as there no point in paying for a service that I can't use
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William Finlay
(@shoodbeworking) reported
@bt_uk Thanks Janet, they were very helpful. Suck a pleasant experience compared to the god awful Virgin Media customer service. I'm glad I've switched.