BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 01/12/2026 09:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Uxbridge, Wokingham, Brentford, Woking, Slough, Ealing, Byfleet, Bracknell, Farnborough, Feltham, Wembley, Maidenhead and Marlow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnyWharton JonnyWharton (@JonnyWharton) reported

    @IanDarke and @RobbieSavage8 talking about Will Fish getting on after United have made ALL FIVE substitutions. @btsport at an all time low with these two on the mics. Non existent research combined with lack of fundamental knowledge of the game. Poor.

  • NigelRampant Ramps 💙 (@NigelRampant) reported

    @jasondavies71 Agree with all that, mate. BTSport just said Auba has malaria. **** a duck. Poor bastard.

  • imprestavel Gabriel Seabra (@imprestavel) reported

    @bt_uk Thanks James, but no tests needed at the mo as had a few recently. BT says what I get wont more than that and that i should be happy with the "service I hired" but if not, that i can cancel as long as i pay the fee. not a nice treatment for someone that tried to be real patient

  • g4ngy abu gangy (@g4ngy) reported

    @bt_uk Never mind, Luke, taking a break from the internet isn't actually a bad thing so maybe it's a blessing in disguise. It is Ramadan after all.

  • georgina_mears Georgina Mears (@georgina_mears) reported

    @bt_uk Today’s the day I hear from my case worker Jack at @bt_uk will be updating me when my internet will be installed after 5 months 2 weeks 5 days I am excited I hope they don’t let me down as they have the last 5 months 2 weeks 5 days I will also get my money back HURRAH

  • SonraiP matt.herron.db7 (@SonraiP) reported

    @bt_uk ... get some strange responses like ‘what happens if a football match is cancelled’ rather than advice how to cancel your BT service. It seemed like the customer service dept were having a joke or something.

  • 88NicoleMUFC Nicole Louise (@88NicoleMUFC) reported

    These commentators are awful. #btsport

  • SonraiP matt.herron.db7 (@SonraiP) reported

    @bt_uk No it’s fine. I cancelled my account. It did take 35 minutes waiting on the phone though. Would’ve been better if I could do it online or a callback option was available at the call centre. FYI on the FAQ section of the webpage when you type in ‘how do I cancel my service’ you...

  • ReachBenSpeake Ben Speake (@ReachBenSpeake) reported

    @plusnethelp @Plusnet @BTCare shocking levels of service - no one picks up the phone, BT as Plusnet is a subsidiary please sort yourselves out!

  • ElenaNaziris Bobby (@ElenaNaziris) reported

    Second night in a row the internet has gone down... @bt_uk?