BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 12/20/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Slough, Marlow, Farnborough, Aldershot, Wembley, Hounslow, Dorking, Walton-on-Thames, Chertsey, Kingston upon Thames, Uxbridge, Perivale, Maidenhead and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinHatch Martin Hatch 🇬🇧 (@MartinHatch) reported

    Disgusted with @bt_uk today.. I've been a customer for 15+ years. Sold my home and they are forcing me to pay the next month's usage PLUS another £100 cancellation fee.. even though I no longer own the property and have NO way of consuming the service anymore

  • leanadoraUK Mélodie (@leanadoraUK) reported

    @bt_uk One is on wired the rest of wifi is none are working. As I said, my bf is IT he tried it all since days. The problem is from YOUR side which is why so many people report YOUR Internet down just sort the issue it’s a nationwide issue with BT…

  • jane_bolt Jane (@jane_bolt) reported

    @bt_uk Hi Ash, Purchased a property decided to go with Plusnet broadband on 20th April. Spoke to Plusnet again today apparently there's a problem your end! We don't seem to be getting any answers to why. BT keeps saying give us 48hrs every time. What can be done to find the problem?

  • SahiraBevis1 Sahira (@SahiraBevis1) reported

    @bt_uk There is a major outage in our area for now 10 days, only to be aware the ‘fixed date’ showing on your website is when BT can call Open Reach to find out when the works is being carried out. This is down to major outage - do you believe 10 days is acceptable?

  • katesteele Kate ✨ (@katesteele) reported

    @bt_uk I’ve tried to use this service but don’t have a landline number, only broadband. Outage in PO9 since around 4pm and can’t seem to get an update online or the app 😵‍💫

  • davidaak1991 D (@davidaak1991) reported

    @BTCare is there an issue with your Voice Over LTE? Doesn’t seem to be an option for it on my iPhone 13 Pro.

  • globalinc33 edge (@globalinc33) reported

    @Vislink @btsport @BroadcastRF Why don’t you find a company to buy you guys out? Maybe that will move the stock up? Oh! Wait! We’re looking at another RS to fix tgg he at! Screw over your investors again! 🖕🏻

  • NinaSimone2021 #nomasksinclass #usforthemuk (@NinaSimone2021) reported

    @bt_uk Yeah, why do you not ever contact your elderly customers and tell them they are paying way to much for services they never used in 8 years????

  • KuduSearch Don Aitken (@KuduSearch) reported

    @bt_uk Yes, I'd like to cancel my BT Sport please.

  • NathanJohn98 Bucky (@NathanJohn98) reported

    BT’s customer service is an utter joke @bt_uk