BT (British Telecom) Outage Report in Virginia Water, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Feltham, Chertsey, Bracknell, Slough, Northolt, Lightwater, Aldershot, Wembley, Maidenhead, Woking, Walton-on-Thames, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
-
Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
-
Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
-
Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
-
Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
-
Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
-
Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
-
peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
-
Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
-
Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
-
Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
-
Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
-
SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
-
Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
-
Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John Mounsey🛒
(@mounsey) reported
@Plusnet Hi there. I need to cancel my @btsport bolt-on thingy. How best do I do that? Cheers.
-
farmergeddon🇳🇴🇬🇧
(@_Farmergeddon) reported
@Safetyconundrum @btsport It’s disgusting, I was happy to pay a reasonable exit fee but I may as well keep it if I’m paying. I’ve told them in no uncertain terms that I will never ever purchase anything BT related again. Their loss in the long term
-
MissBettyA
(@MissBettyA) reported
@bt_uk you have by far the worst customer service. Broadband was suppose to be activate yesterday, still none today, have been on hold for ages to try and speak to someone. How am I suppose to WFH in a pandemic with this crap service? #poorcustomerservice #btbroadband
-
Marcus G. Knight
(@SoulHomeStudio) reported
Hi @bt_uk I have gone from a stable 49-55mbs for 4 yeas to a stable 36-39mbs for the last 48hours...as a cloud gamer this is a big problem for me, as it means losing 4k 60htz performance options...how come. And no nothing internally has changed and all tests and restarts done.
-
RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@OpenreachHelp The area is AL1. I'd be more impressed if you could just tell me openly and honestly what the problem is and when it might be fixed. Otherwise, we're into the usual blame game between companies. This is your network. @bt_uk
-
Carol
(@feenixriz) reported
@bt_uk so how come I am being charged for BritBox when I couldn’t actually use on tv as no app available. I did phone your support desk about this and am irritated that you are charging me for it ! I have cancelled it but still have to fork out £5.99. 😞
-
Christopher Rowe
(@KernowChris) reported
Anyone in #Plymouth this afternoon having BT Mobile issues? Carrier seems present, accessing content not possible in some areas of the City. @bt_uk
-
New Malden Mum
(@NM_Mum) reported
from
York, England
@bt_uk Thank you. She spoke to 4 different advisers, and had to start from the beginning every time. Finally someone has agreed to go and figure it out and call her back rather than keep her hanging on. If they don’t I will let you know. The service so far has been really disappointing.
-
Mohammad Qazalbash
(@moqazalbash) reported
.@bt_uk why have I been without internet all day?! And now you guys are telling me there is an engineer tomorrow... not good enough especially as I had to report the issue myself at 8am this morning
-
cale
(@Tom_Cale89) reported
Hey @bt_uk what have I got to do to get a product cancelled ?? Ordered some Baby cameras on 30th April... estimated delivery 4th May... No communications since ordering, this is beyond a joke. I left a complaint online 2weeks ago with no response..... Part 1