BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Guildford, Hounslow, Feltham, Southall, Ruislip, Greenford, Marlow, Slough, Staines, Brentford, Ealing, Woking and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
-
Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
-
Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
-
Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
-
James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
-
Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
-
Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
-
Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
-
peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
-
Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
-
coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
-
Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
-
MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Ms Frizz
(@IMBEINGALERT) reported
@doughirst @bt_uk Thank you, we aren't that far into our contact unfortunately, really regretting switching to them, non stop connection issues and constant spam calls none of which happened until I went back to bt
-
Danny
(@JustDanny95) reported
@Djphilla @bt_uk @bt_uk and we don't want your copy and paste bullshit. The issue is YOUR end (as an entire postcode is down) so get off your ******* arses and fix it like you're paid to do. Instead of having us try to fix something we physically can't as it's NOT OUR END.
-
CJ
(@CJoneses100) reported
@rioferdy5 Really appreciate your honesty in telling it straight on @btsport yesterday. Regardless what team you support, it's clear to see that #WestBrom was robbed a penalty. For Scholes to say otherwise, when Peter Walton said it should've been awarded, shows his clear bias. #MUNWBA
-
SteveC
(@skippy_72) reported
@bt_uk Thanks. Yes issue is still there. I reinstalled but still crashes on update. On my relatives laptop won’t open at all, even the uninstaller.
-
val allan
(@grannyallan_val) reported
@bt_uk But I can send an email from hime using 4G. So it must be wifi/local server problem
-
-on a beach-
(@aebarbour) reported
@primevideosport @bt_uk it's pointless trying to watch live sport via your streaming service and broadband service. The picture is out of focus 95% of the time, even though my internet download speed is 50MB. I guess you'll blame each other. #rugby #scovfra
-
Danny
(@JustDanny95) reported
@Tokester01 @bt_uk Yeah, my entire postcode has gone down so we don't have **** all right now.
-
CJ
(@CJoneses100) reported
@rioferdy5 Really appreciate you being honest, telling it straight on @btsport yesterday. Regardless what team you support, it's clear to see that #MUNWBA was penalty and for Scholes to say otherwise, even when Peter Walton said a penalty should've been awarded, shows his clear bias.
-
Danny
(@JustDanny95) reported
@bt_uk I have and it says "everything is ok" which it clearly isn't as I've seen at least 5 people tweet they have no service in my same post code.
-
eilis cope
(@eiliscope) reported
What a disgrace Dan in your value team was today @bt_uk Don’t dare cancel our service early as it’s paid for until end Nov! After 30 years we are looking elsewhere! #fail #poorcustomerservice