BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 03/16/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Maidenhead, Northolt, Slough, Hounslow, Southall, Brentford, Camberley, Isleworth, Ealing, Richmond, Hayes, Hanwell and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • yorkshire_rebel Mark Scaife (@yorkshire_rebel) reported from Slough, England

    @bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • TriumphBikernut steve harrison (@TriumphBikernut) reported from Addlestone, England

    @Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulClews2 Paul Clews (@PaulClews2) reported

    @ALANMYERSMEDIA @bt_uk What have they done, mate? Interested customer.

  • Berisha57 The Berisha Show 🇽🇰 (@Berisha57) reported

    @bt_uk I noticed a slight stuttering performance in my gameplay tonight that no one else in the game had...your app says everything is fine but then it says that even when the internet is completely down so it can't be trusted

  • richthemaster Richard 💙 (@richthemaster) reported

    @ALANMYERSMEDIA @bt_uk I’ll never use them ever again after what they did to me 14 years ago Al. Incompetence personified.

  • James1878___ James 🇨🇴🇧🇷 (@James1878___) reported

    @bt_uk @iamrobhardy Hello? Did you see Alan’s complaint? Chris

  • J_PaulDevine Paul Devine (@J_PaulDevine) reported

    @BrianDegning @bt_uk on irregulars? I did if its that sorry net is so slow

  • shorty0205 Nicola Taylor (@shorty0205) reported

    @bt_uk when you take out full fibre and the router is placed in the worst place and now you have to cancel broadband and go back to copper fibre as the connection was so much better. #needtomakecustomersawareopenreachwillnottellyouwehereisthebestplace

  • jwrulestheworld Jack Walker (@jwrulestheworld) reported

    @bt_uk @ScottMcGready That seems pretty stupid, anyone that wants to change their DNS probably knows what they’re doing, so allow it. This is very anti consumer. However, I am not surprised.

  • moolicent Andrea Smith (@moolicent) reported

    @bt_uk Yep @bt_uk all internet services in LS16 down and have been for 8+hrs now. Rgardless of ISP, if they rely on BT lines there is no service.

  • goodysonx74 Paul (@goodysonx74) reported

    @ALANMYERSMEDIA @bt_uk I paid to get out of my BT contract, they were awful.

  • JustinLang Justin Lang (@JustinLang) reported

    @ALANMYERSMEDIA @PaulClews2 @bt_uk I don’t think they can do that - OpenReach invest the money to connect the property to their network, they then have to offer access to all the suppliers as above not just BT retail; it may be that other suppliers have not yet got their act together.