BT (British Telecom) Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Virginia Water, England

The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Maidenhead, Bracknell, Wembley, Dorking, Hounslow, Yateley, Slough, Camberley, Guildford, Northolt, Feltham, Ruislip, Chertsey, and Preston.

City	Problem Type	Report Time
Brentford	Total Blackout	20 hours ago
Maidenhead	Wi-fi	4 days ago
Bracknell	Wi-fi	5 days ago
Wembley	Internet	5 days ago
Dorking	Internet	8 days ago
Hounslow	Total Blackout	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Barry French (@Barry2103) reported 4 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Judith (@Judiky) reported 5 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 6 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

• 
  Paul (@Pauljar58453395) reported 9 minutes ago from Hounslow, England

  £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

• 
  Stephen Shaw (@stephen11shaw) reported 11 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

• 
  Murray Heslin (@Muzzhar) reported 15 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  Stephen Shaw (@stephen11shaw) reported 16 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 27 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

• 
  Cristián [at 🇬🇧] (@5561CL) reported 34 minutes ago from Brentford, England

  Is internet down @bt_uk at nw10 3qu?

• 
  Miss Carli Jay (@MissCarliJay) reported 34 minutes ago from West Molesey, England

  @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

• 
  Jobless Azzy (@AzzyChill) reported 36 minutes ago from Richmond, England

  So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

• 
  TomYoung (@young_tom88) reported 37 minutes ago from Guildford, England

  @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 39 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Keith Cox (@keithcox74) reported 40 minutes ago from Farnham Royal, England

  Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 42 minutes ago from Hounslow, England

  Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

• 
  Daniel Edwards (@EddieEdwards16) reported 44 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 49 minutes ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 49 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  ParkParadeTrappyOHB (@OhbPark) reported 50 minutes ago from Brentford, England

  Could some one look at this **** my team 😢@ManUtd @btsport

• 
  Cllr Helen Taylor (@CllrHelenTaylor) reported 51 minutes ago from Maidenhead, England

  @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KULINA (@jaykulina85) reported 3 minutes ago

  @TheAnfieldTalk Disgusting that this fixture has been rearranged before the first game at the Bridge was cancelled due to the Queen’s death. @btsport needs to **** off with their early kick off times. Take McManaman with you too

• 
  Deborah Howard (@WeebleHow) reported 4 minutes ago

  @bt_uk does BT have a complaints team who actually contact people. I cancelled my BT one for being charged for something I’ve never used/asked for. that complaint was closed with no contact just a generic email. I reopened the complaint, still waiting for contact. Not impressed

• 
  Geoff Goodwin (@GBGoodwin) reported 7 minutes ago

  You'll have to trust me when I say I have better things to do than call @bt_uk every week to fix the internet I pay £37 a month for. We need public internet infrastructure and services for all. The private sector is not up to the task. @UKLabour @jeremycorbyn

• 
  Ruth...Running on Empty (@BroughtToBook) reported 10 minutes ago

  Anyone in North Kent having BT Internet issues? (No service on full fibre) @bt_uk

• 
  Stephen chall (@challi1545) reported 12 minutes ago

  @bt_uk @Ofcom I'd urge anyone to avoid BT at all costs. Worst customer service ever experienced and terrible behaviour when trying to leave. Clearly says a change in circumstances voids any contract yet moving home BT seem to think holds me to contract. Unfortunately not

• 
  M i k e (@schomike72) reported 14 minutes ago

  @bt_uk I’ve done all that, it’s getting to the point where I actually want to cancel my BT service’s. I know the calls aren’t your fault

• 
  🇬🇩 Elle-Ay 💕 (@Ms_Cherry_B) reported 15 minutes ago

  @bt_uk The fault I reported on 23rd OCTOBER, is still ongoing, despite 2 engineer visits. I’ve had it confirmed this evening that the problem is a “high resistance fault”. Appt booked for tomorrow. Someone better turn up & I want it fixed or I’m off this in-merry-go-round!

• 
  Ruth...Running on Empty (@BroughtToBook) reported 15 minutes ago

  @bt_uk Still no service. What's the problem? I work from home. This is a major problem.

• 
  Gareth Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JonesiOnTwittah) reported 16 minutes ago

  @bt_uk Yeah right, you keep promising me these call backs and they never happen, why should I believe you now? You're not even keeping to your complaints procedure, this is going to look good when this inevitably goes to the ombudsman.

• 
  Jordan Louise (@JLx7) reported 17 minutes ago

  @bt_uk stayed in from 8am-6pm (because you gave me 2 slots 8-1 and 1-6) waiting to have my internet installed by someone…. Guess who has no internet and had to cancel all their evening plans…? No email or anything to apologise.. very disappointed…