BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 11/27/2025 20:05

November 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Southall, London, Slough, Staines, Wembley, Guildford, Hounslow, Brentford, Ealing, Woking, Aldershot, Iver, Camberley, Twickenham and Feltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sianfw Sian Freestone-Walke (@sianfw) reported

    Still no change? Communications is woefully poor! My vulnerable parents still down have communications. @OpenreachHelp @bt_uk no different in service levels for parents classed as welfare case?

  • OliCCFC Oli 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍋 (@OliCCFC) reported

    @bt_uk @btsport I tried to pay for a monthly pass for bt sport, we have no account as we just needed it for the football, I used a relatives credit card, it declined twice, but still charged the card, as we haven't got bt, hoping you can help solve this issue.

  • DashX239 IndentityCrisis.exe (@DashX239) reported

    @bt_uk fix your internet

  • ValeryP ValeryP (@ValeryP) reported

    @bt_uk broadband hub not working and Customer Services line cuts me off after an 18minute wait. Is this the BT Halo promise?Help!

  • jrtspurs JRTSPURS 💙 (@jrtspurs) reported

    @Scarfey2 @bt_uk It was openreach terrible been treated all the way through this has an idiot really bad

  • BelleCocaCola Belle (@BelleCocaCola) reported

    As if that wasn't bad enough, I could not get a decent explanation when I called customer services. I should not have to pay early termination fees for a service that was never up to the part to start with. @bt_uk can someone provide an explanation, please?

  • bsgorrie Bruce Gorrie (@bsgorrie) reported

    @Ebbrell67 @bt_uk Really? I had no problem, box was dead

  • Nichola1632 Nichola Perkins (@Nichola1632) reported

    BT has got to be the worst service on the planet, moved house in October,still have no services,and been threatened with debt collectors for unpaid Bills of over 2 grand!😡also got to drive 6 miles to pay our staff, as we have no internet!! Lost business too @bt_uk @BTBusiness

  • RichPearce Rich Pearce (@RichPearce) reported

    @BrianCushley @bt_uk @darrellcurrietv If you have a read of the full thread, BT support have explained the support measures a number of times to other people raising the same point/question re what his happening in the other parts of the UK.

  • tom_blissy Tom Bliss (@tom_blissy) reported

    We’ve now had 7 failed attempts from @bt_uk @WeAreOpenreach to install our home broadband and are both exasperated beyond belief. We still don’t have a resolution and can’t work properly until we do. This is beyond a joke now. Please RT.