BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Woking, Kingston upon Thames, Southall, Feltham, Hounslow, Bracknell, Uxbridge, Slough, Guildford, Richmond, Aldershot, Brentford and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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steve harrison
(@TriumphBikernut) reported
from
Addlestone, England
@Kelvin_Tatum @SpeedwayGP @btsport Lindgren.... cheats never prosper 😂
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
@threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Annie Jenkins
(@theremaybebugs) reported
from
Richmond, England
@bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!
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paul barber
(@paulbarber1977) reported
from
Spelthorne District, England
@tommyhill33 @btsport @btsportmotogp I am EE mobile phone network and got it for £5 a month on 3 devices just down load the app to the tv and sign 👍👍👍👍 or use a laptop and usb to hdmi lead to the tv 👍👍👍 a
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Mark Scaife
(@yorkshire_rebel) reported
from
Slough, England
@bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Banquet Records
(@BanquetRecords) reported
from
Kingston upon Thames, England
it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb
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Michelle Cuthbert
(@physiorichmond) reported
from
Richmond, England
@bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help
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mike mulvihill
(@mikemulvihill1) reported
from
London, England
Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Keith
(@keithy1317) reported
from
Brentford, England
@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@adamreynolds28) reported
@bt_uk No it works with no problems on my ipad
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Dan
(@Dan81006217) reported
@bt_uk any recognised issue with Newcastle broadband?
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Martin Kay
(@martinkay11) reported
Ok, I’ll just move a @Sonos speaker for Glastonbury tonight. 3 hours later after whole Sonos system disappeared and wouldn’t connect, I find this... ‘BT Smarthub2 @bt_uk may have issues with 5GHz devices communicating with 2.4GHz devices to a firmware update’ AAAAAUUGGH! #fml
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Beven Boulthard
(@stickboy1001) reported
@mrjakehumphrey @btsport sit back down Marcus rashford there’s a new sheriff in town
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Bryn Evans
(@derekbrynevans) reported
@bt_uk has there been any problems with broad band in Wath upon Dearne new hill s63 7 As last 3 days at 10:30 my hive heating gone off line and hive blaming internet ?
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Stephanie Beane
(@SM120N) reported
@bt_uk Hi Kevin, has been sent a Hybrid Connect device that I spent 2 hours trying to set up last night, after talking to customer service they confirmed it requires broadband to be installed for it to work. I don’t know why you can’t just send him a 4G hub so he can get online?
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Charlie Goodall
(@goodall_charlie) reported
@bt_uk No, it’s accepted the pin no & then told me my log details were invalid & then it couldn’t connect to my account. I tried again & it wouldn’t get me beyond the pin no. We are also having stability issues with the internet where speeds really slow down
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ed 12 (твлв)
(@ed12fn) reported
@bt_uk my WiFi keeps ******* cutting out please fix it it happens once an hour for no reason
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Jeremy Roberts
(@jeremyeroberts) reported
@bt_uk @Wylo4x4 BT have the rights to the WRC "All Live" feed for every WRC round. But EVERY RALLY BT ALWAYS let me, and other customers down when they pull the feed off their main and 'Extra' channels. You have the channel capacity, so why are you letting us down when we pay for this coverage?
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JFT96
(@jourdanYNWA) reported
@bt_uk I’ve checked the service checker it’s all fine , it’s a adsl splitter for standard broadband