BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (6%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Northolt, Lightwater, Aldershot, Wembley, Slough, Bracknell, Hounslow, Maidenhead, Woking, Walton-on-Thames, Southall, Ealing, Uxbridge and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
-
DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
-
John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
-
TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
-
Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
-
Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
-
Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
-
Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
-
Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
-
Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
-
Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
-
Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
-
Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
𝐧𝐚𝐡𝐭𝐞
(@nahte999) reported
@GianWingu @bt_uk Start of lockdown I had **** internet then it went good a month or so later now today and a bit yesterday I spike to 100 ping every 15 seconds and it’s unplayable like I cba
-
GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk literally what happened to me but it was worse with others. **** Wifi in UK. only decent if you live london
-
Colin Murdoch
(@colinjmurd) reported
@bt_uk who do I need to talk to get some sense?! Phone line pulled down by a digger months ago and still I’m being charged!
-
𝐧𝐚𝐡𝐭𝐞
(@nahte999) reported
@GianWingu @bt_uk how did u fix?
-
Adrienna May
(@AdriennaMay) reported
@bt_uk can someone please contact me regarding my activation date as its wrong? and have been on hold for 40 mins to be passed to wrong team who cannot help!
-
Alison Hopkins
(@Hopkins_Alison) reported
@moneyexpertuk @bt_uk @MoneySavingExp Is that why BT told me you were NOT working for them, then? And why several of your agents have claimed to be working fir money saving expert?
-
Glenn Whyte
(@g1ennyboy) reported
@bt_uk hi, we have complete WiFi and having trouble in one room due to the walls & distance from main hub, we only have 1 disc & this is placed in the bedroom where the issues happen but it’s further than ideal distance from main hub . How would I request another WiFi disc please
-
GianguWingu (Gian)
(@GianWingu) reported
@nahte999 @bt_uk no. mine was **** for like 4 months, i had god ping 8 on speed tests and then after for 4 months or more like spikes every ten seconds. 0 download, 40 ping avg, this is the first decent day in ages for me
-
Omer Yaseen
(@Omer_Yaseen10) reported
@bt_uk I have revealed a code but I was never able to secure the playstation 5 at all. When the 2nd batch available, will i have the option to buy the ps5 from that batch?
-
2WB
(@2WB10) reported
@hayleykinssx @bt_uk I’d argue they’ve breached your agreement & they’ve failed to rectify it timely despite given the opportunity and on that basis should agree to terminate the contract. I’ve got the email address for the BT CEO if you drop a direct email they reply very quickly & get things moving