BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, London, Farnborough, Aldershot, Slough, Hounslow, Woking, Uxbridge, Guildford, Ashtead, Leatherhead, Thames Ditton, Hampton, Wembley and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Atul Haria 🌱
(@atulharia) reported
@bt_uk Hi. Is the internet down in Hendon NW4? If so, when is it likely to get back up again? Thanks.
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𝔾𝕚𝕝𝕝 𝔻𝕦𝕕𝕤
(@gillduds) reported
@bt_uk Im@trying to get through on the phone but it's permanently busy. Can someone DM me to help with a query.
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mewhitehead
(@mewhitehead) reported
@BTCare No connection since 11:00 yesterday - tried to reach you and also DM’d you - Received a text this morning telling me there’s a problem with my line!!- Received a reply to my DM just now telling me how to report a fault!! Is that the best #CustomerService you can offer!
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Daryl M
(@MyBallsWazHot) reported
@bt_uk @tommy66788 Why is it so hard to speak to someone?? Your customer service is so bad
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Daryl M
(@MyBallsWazHot) reported
@bt_uk Why is NOBODY answering phones?? I’m actually just going to cancel at this point! Useless
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CG_Glode
(@CgGlode) reported
@bt_uk Hi, once again I'm having issues with BTs customer service. On August 25th I called and they confirmed you had received back my Smart Hub 2 but someone hadn't marked it received. It was marked and he sent me a confirmation email saying its returned. I just got an email and
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Wozzmatic
(@wozzmatic) reported
@Carra23 Totally agree. No idea how @btsport have MOTM to Isaak. Harvey Elliott clearly the winner there. Stupid decision they must have been watching a different game and just picked the new boy
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#nufc
(@Nic_k_T_) reported
@talkSPORT @btsport poor analysis of the "offside goal" Klopp rattled, the Kop was quiet and our reserve team stood up to the task only to beaten by a Dyscaculia Referee and #LiVARpool #LIVNEW
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Mike Higgins no DMs
(@strolltoitaly) reported
@bt_uk I tried to cancel my service yesterday. I'm still trying today. The only way is by phone I have been waiting for 30 minutes listening to crappy music. Let me leave, please!!!!! I have put your router in a drawer. Help!!!!
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Tommobara
(@tommy66788) reported
@bt_uk But thats not good enough really is it? If I want to leave BT and BT have decided you cant do that online, then why should I waste my time and money sitting on hold? Monstrous service by a company that doesn't seem to care for its customers.