BT (British Telecom) outages and service status in Virginia Water, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Virginia Water, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Brentford, Maidenhead, Bracknell, Wembley, Brent, Dorking, Hounslow, Yateley, Camberley, Guildford, Northolt, Feltham, Ruislip, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Internet | 2 days ago |
|
Brentford
|
Total Blackout | 4 days ago |
|
Maidenhead
|
Wi-fi | 7 days ago |
|
Bracknell
|
Wi-fi | 7 days ago |
|
Wembley
|
Internet | 8 days ago |
|
Brent
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Parentsnet.in (@parentsnetindia) reported from Wokingham, England@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
-
Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
-
Daisy McAndrew (@daisymcandrew) reported from Brentford, England@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
James Vertigan (@jamesvertigan) reported from Ealing, England@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
-
Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
-
David Cheung (@AviatorDavid) reported from Hillingdon, England@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
-
Alex Smith 🦊 (@alexandasmith) reported from Farnborough, EnglandThought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
-
Vik Seth (@vik_seth21) reported from Hillingdon, EnglandShocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
-
Radio Facilities (@RadioFacilities) reported from Hounslow, England@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
-
Dark-Knight-Bananaman42 (@DBananaman42) reported from Sunningdale, England@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
-
Marzenna Czubowicz (@MarzennaC) reported from Brentford, England@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
-
Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, EnglandI move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
-
Heather Caudle RN (@heathercaudle) reported from Camberley, England@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
-
Robert Woolley 🇬🇧🇮🇪🏴 (@robertwoolley) reported from Brentford, EnglandIt rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
-
Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
-
David Cheung (@AviatorDavid) reported from Hillingdon, England@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
-
𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, EnglandI thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
-
Graham Le Fevre (@MaverickLegacy) reported from Brentford, England@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
-
Carlo Zoccali (@carlozoccali) reported from Woking, England@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
-
Mathew Wood (@matw69) reported from Richmond, EnglandWell done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
lreid71@hotmail.co.uk (@lreid71) reported@bt_uk just got a customer survey from you! Really, you want my opinion? Read the comments and updates on my fault record, I can assure you, you’ll fully understand my level of satisfaction then! 0/10
-
Aileen 🇪🇺 (@aillynnbee) reported@bt_uk Many thanks BT for helping me with this, not sure why it is easier to resolve by DM on twitter than phoning customer services? It would be really great if BT had a policy specifically for moves to Care Homes. Looking on forums, I am not the only one who has had problems with this
-
larry john page (@larryjohnpage1) reportedRT @btsport: RT @btsportufc: - Finding motivation as P4P no. 1 - Colby's broken jaw - The fire extinguisher incident - Leon Edwards' title chances When…
-
Chris P (@cproctoruk) reported@iFindRob @SkyHelpTeam @bt_uk Or the builders down the road who stuck their digger clean through a 100 point network cable 😡
-
John Christopher (@WhiteRoseJohn) reported@bt_uk No, I want to know why a loyal long term customer is paying £14 more a month than a new customer?
-
Idiot Sauvignon (@mark_snow) reportedNever again will I use @bt_uk for residential/business purposes. @RNIB registered friend asks me to help with phone, after he used his pin to connect a call via 195 & the call wouldn't disconnect. I phoned 195 & was hung up on twice when explaining the problem. Utter disgrace.
-
Sagar Lungiwala (@sagarlungi) reported@btbusinesscare you really need to streamline your process. 21 days and counting still my phone/broadband not working😫
-
lreid71@hotmail.co.uk (@lreid71) reported@bt_uk is anyone going to help me? Or will I just accept the pathetic DMs?
-
Jordan (@KernowJordan81) reported@bt_uk @duffersj70 I wouldn't get too confident in your praise! What BT don't tell you is that their service will never ever run at the "guaranteed speed" and you'll most likely go days without any service at all. 2 days and counting here, trying to run a business, no contact from BT at all.
-
Richard Fortune (@richard_fortune) reportedHi @bt_uk, my broadband and landline have just stopped out of the blue. I reported this and your service has checked the line, declaring there is a fault. You texted to say you AIM to fix by midnight on the 9th November! No you need to sort this now in the next 4 hours.