BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 01/12/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, London, Hounslow, Wokingham, Brentford, Woking, Slough, Ealing, Byfleet, Bracknell, Farnborough, Feltham, Wembley, Maidenhead and Marlow.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kit_hawkins Kit Hawkins (@kit_hawkins) reported

    @Moogleton @btsport What was the problem? My iPad works fine. Strange.

  • MojoJojo780 Johanna Courtney (@MojoJojo780) reported

    2/ ... has been a challenge this year. She’s had her account since the 70s and never pays late. I stressed when I spoke to @bt_uk in her presence on her behalf in Oct NOT to cut her off and to have a note on her account that she’s vulnerable. I have just sat with her to do a...

  • abp_arsenal Alan Peters (@abp_arsenal) reported

    @bt_uk Can I have my £100 please. We don't get reliable wifi in any room, and you want £78000+ to fix it. (No joke). Then, we don't live in a big city, so in your eyes don't count.

  • bridgetcam7 Bridget Cameron (@bridgetcam7) reported

    @bt_uk Why does it take numerous phone calls to your cancellation team, with several emails from you confirming its cancelled, yet two months has passed and you are still trying to bill me??! Poor customer service on twitter. This is harassment...

  • bliprogers Matt Rogers (@bliprogers) reported

    @bt_uk Hi Lisa, thanks for reply. Yes I've tried a factory reset and still doesn't work. As per my previous question, when does this become breach of contract please? In total this is my 29th day of no service in 4 months?

  • Chewing_walls Caro (@Chewing_walls) reported

    @SkyHelpTeam Why are you still charging me for broadband when I switched to @bt_uk more than a month ago (and my contract was already up)? Shall I just cancel my direct debit (inc. TV) until you can make the effort to reply?

  • MojoJojo780 Johanna Courtney (@MojoJojo780) reported

    1/ Very unimpressed with @bt_uk Cut a vulnerable 83-year old woman’s line off, including her emergency alarm for not paying her bill. She’s unable to get out due to COVID and shielding, she has a bad back and is in pain, she pays her bills at the post office so getting there ...

  • farmerfoster Neil Foster (@farmerfoster) reported

    @bt_uk I can go forever until you address the service failure adequately. @Ofcom @TradingStdsBlog

  • samhoulden Samta MF Claws (@samhoulden) reported

    I have to say that @bt_uk are staying fully on-brand in making mistake after mistake & making moving house as difficult & stressful as possible. #complaint

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk Information sent, any explanation would be useful, we are currently having to take leave/ pass duties to relief colleagues, and BT insist on either emailing or relying on us having to drive to somewhere to get signal to ring to get fobbed off.