BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Richmond, Hayes, Southall, Wembley, Hanwell, Brentford, Kingston upon Thames, Maidenhead, Slough, Hounslow, Ealing, Guildford, Bracknell and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Richmond |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elio
(@ELIO_P_THFC) reported
@virginmedia It’s cool. My service with you is ending in 3 weeks and I’ll be with @bt_uk instead :)
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Impablomations
(@Impablomations) reported
@bt_uk I was supposed to get a call from a manager about a complaint last wednesday. Never happened. Checked my Emails and it seems the complaint was closed, with no communication. Ref: VOL013-749325057876
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Lu 💫
(@RhodesyLu) reported
@lucylemon @bt_uk Same problem. I'm in the NW England.
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Cerys Thomas
(@CerysParker1) reported
@Gel_277 @famelicose2 @bt_uk It hasn't as I can access the app on my phone but not the TV. BT absolutely should put out a service statement to make customers aware.
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zapaz
(@zapaz66) reported
@dan_newcastle @Carra23 Its nearly as bad as BTSport with McManaman
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Tom Holland
(@Tomahol1) reported
47 days since my @bt_uk broadband last worked. Back then, Europe and North America were one third of a centimeter closer together. £46.31 spent on that service, £378.00 owed in compensation. @WeAreOpenreach SSKMD MSO active for 101 days, 5 missed resolution dates. #stilloffline
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Stéphanie Bonnet
(@PoolsideBlog) reported
@bt_uk bought a bt wifi hotspot 5 day pass but it keeps disconnecting. Are there issues at the moment?
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cewatts
(@cewatts) reported
@getoliverleon @bt_uk Some DHCP servers won't do fixed assignments outside their scope/range of dynamic addresses, even if the address would be valid on the network. Are you trying to assign an address outside that range?
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Mr Gold Tips
(@MrGoldTips) reported
@bt_uk the level of incompetency displayed and showed by your customer service agents is truly staggering. It is not possible to be this bad. I am totally appalled out the countless times I contact and am told everything is done. And then as if I never called
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(@BustedSec) reported
@bt_uk @getoliverleon Your answers indicate that you do not understand even the fundamentals of networking. You should help the customer open a ticket with tech support, not try to upsell him on a package that doesn't address or fix the issue. #BadCustomerService