BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Woking, West Drayton, Wembley, Guildford, Hounslow, Feltham, Southall, Ruislip, Greenford, Marlow, Slough, Staines, Brentford and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Woking |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Temporary Prime Minister
(@IllegalDThe5th) reported
from
Ealing, England
@cange30 @btsport @NHLTVSupport Doesn't work in the UK :/
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Stokes
(@Rystokesy94) reported
Hey @bt_uk I’ve had very limited service on your mobile since Monday, 4g is none existent which is annoying but no matter I can still text & call the old fashioned way, oh wait.. I can’t do that either, What’s going on your your mobile masks in Oswestry please
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tania Jackson
(@tania_e_jackson) reported
@bt_uk I spent an hr on the phone to a lovely engineer just now, as our Internet isn't working. He said we have to wait 8 days for an engineer to fix the problem. This is totally unacceptable as my husband runs his business from home. Any advice? He can't work without Internet.
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Beth Harwood
(@quirky_brunette) reported
@bt_uk Relying on seriously unreliable hotspot just to be able to book the appointment. I just want to speak to a human about the issues but nobody is replying although your lines are supposedly open 'til 9pm. Please help. (2)
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Tom
(@tdrumnbass) reported
Absolutely sick of the piss poor internet connection from @bt_uk pay nearly £100 a month and the internet connection is a joke 🤬🤬
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Stuart L Stevenson
(@stuartls) reported
@bt_uk She is an existing customer on basic broadband and phone, upgrading after 3mths or so, to a broadband only package, clearly shows currently the broadband only package for 150 fibre is £34.99 yet she is being charged £59.99, that’s £4 more than your own 900 fibre package
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Derwyn Nicholas
(@DerwynNicholas) reported
@bt_uk can you please address your shocking service. We booked for our Internet to be switched on for 5th September. Since then we've had nothing but excuses and still no Internet. Now being told we need to start the process again. We work from home, internet is essential!
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Dmitry
(@ChicagoDmitry) reported
I've had some absolutely terrible customer service experiences over the years but I have to say @bt_uk has managed to set a new record of incompetence. To recap
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Dmitry
(@ChicagoDmitry) reported
At this point I'm relatively certain they're ***************. Tomorrow I intend to find out how fast they can process a service cancellation request. If anyone has a recommendation for a @bt_uk competitor that's somewhat competent, please let me know.
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Andy Coleman
(@ATC32) reported
@BTBusiness @bt_uk Shocking shocking service. Promised installation 1st Sep now 28th Sep and my whole family and two businesses are hung out to dry. 5 calls & got put through to a call centre in India. All they can do is update that they've missed every deadline they gave given. Shocking experience
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Monte
(@ViscountMonte) reported
@bt_uk I want answers. We both have significant objectives to deliver which are highly time sensitive. I was informed your service and connection was robust but it’s failed on both aspects.