BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Slough, Wembley, Northolt, Uxbridge, Feltham, Chertsey, Bracknell, Lightwater, Aldershot, Maidenhead, Woking, Walton-on-Thames and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Miss Carli Jay
(@MissCarliJay) reported
from
West Molesey, England
@bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB
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Jobless Azzy
(@AzzyChill) reported
from
Richmond, England
So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Stephen Shaw
(@stephen11shaw) reported
from
Richmond, England
@GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Cas 🇯🇲
(@CasanovaThePlug) reported
from
London, England
Oi @btsport sort out this **** service ASAP
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Judith
(@Judiky) reported
from
Brentford, England
@bt_uk guys, no internet in NW105AH all day. Any help?
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk internet down in se6?
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Keith Cox
(@keithcox74) reported
from
Farnham Royal, England
Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Jary
(@UnionSteve) reported
@tom_swing @bt_uk @virginmedia Council contractors did that to us while ‘repairing’ the pavement a few years ago. Credit to VM - they weren’t happy at all and sent someone to photograph the evidence and fix it within 24h.
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Alex J. Wood
(@tom_swing) reported
@virginmedia I hope that @bt_uk are at least going to pay for the damage. @bt_uk do you even care that your engineers are going around cutting people's internet connection without permission?
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Barry B.
(@basherdrummer) reported
@bt_uk I received no call of course - a very poor show BT!
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Mike Rhodes 🎬🎥 🇬🇧
(@drummerboy64) reported
@bt_uk who do we speak to for a straight answer? Your call centre staff have mucked us about too many times. As a communication company you would expect you could communicate. Help !!
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Jane Angell
(@angell_jane) reported
@Tonysmini @bt_uk Thank you Tony. It is BT that is the problem. Cutting off Mums phone. I am sure the Lifeline will be fine once they reconnect her.
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WOODSY
(@WOODSYLUFC) reported
@bt_uk Done its and had three of your tech guys out! They told me your routers are **** and not capable..
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Ollie Soundy
(@OllieSoundy) reported
Honestly, the BT sport tv app is terrible. I’m just trying to watch the Quins game and it keeps on dropping out. Very close to cancelling my subscription. @btsport @btsportrugby
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Mark Hamilton
(@mdshamilton) reported
@bt_uk This didn’t age well today did it? Maybe your senior management aren’t aware that the customer support team are told to close complaints once they’ve contacted the customer? Despite the problem not being resolved. Please look into this practice
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Lisa Baldock MBE
(@deafielisa) reported
@bt_uk @oliverr1988 Been doing that too but it's slow it keeps crashing and I've given up. All week I've had to phone various people . Your service has just got worse!
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Charles
(@Charlesknight) reported
@bt_uk going in circles with a line fault that cannot be fixed at my house - it's an exchange problem where the exchange does not send enough voltage to make phone ring. Fault shown as fixed and you send engineer to my house which is pointless. Any idea what to do next?