BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 02/22/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Ealing, Guildford, Bracknell, Farnborough, Aldershot, Slough, Woking, Uxbridge, Ashtead, Leatherhead, Thames Ditton, Hampton and Wembley.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • pinners888 Pinners (@pinners888) reported from Wokingham, England

    @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • iiLorraine Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cotly Cotly (@Cotly) reported

    @bt_uk Made a complaint and not heard back and no reply about it on Twitter either this conversation just stopped mid flow. You even had the cheek to ask me how the service was. So infuriating.

  • DMcQ61 David McQuade (@DMcQ61) reported

    @xRelentless7x @bt_uk @SkyHelpTeam said they could do better, took my money and sent me a text to say there was a problem. Gave me a number to call. Answer is on a loop that points to the website and is never answered. One’s as bad as the other. Total shambles

  • RubyFox_xo Ruby Fox (@RubyFox_xo) reported

    @bt_uk your advert says £100 money back guarantee if you don’t get wifi in every room.. we have been with you for years and never been able to get wifi in our dining room. How do I claim the £100 please?

  • Madcotto Madcotto (@Madcotto) reported

    @bt_uk thanks but the bot replies are useless. I don't use a "hub" and know how to set up my network. it's almost like I'm been caped at 15mbps?

  • ConradTD Conrad Thomson-Dewey (@ConradTD) reported

    Hi @EE I am having problems setting up my new @btsport account?

  • RaeMumma RaeK (@RaeMumma) reported

    @GabyRoslin @BTCare Oh babes, I’ve been fighting with @bt_uk for YEARS! Almost a decade in fact & they’ll never ever admit they’re shite! Their equipment, infrastructure, service, all of it, overpriced, under-delivered shite!!

  • MarceyBardot MarceyBardot (@MarceyBardot) reported

    @bt_uk No, not BT Shop. We have landline/mobiles/internet/TV package and the Wi-fi 600 was promised during a telecom in Dec because of issues we were experiencing. Husband was passed from pillar to post yesterday, hanging between transfers of calls for over 40mins!! Still no contact.

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk You did offer for BT to call me in your first message tonight, but now this is not available anymore. And we should believe it is not impossible to cancel an already terminated BT contract?

  • KRihanoff Kristina Rihanoff (@KRihanoff) reported

    @GabyRoslin @BTCare They are terrible. I hate dealing with @BTCare so incompetent and services so overpriced

  • samfran09804163 samfran (@samfran09804163) reported

    @dxmss_ @bt_uk dont listen to them your loaded help poor