BT (British Telecom) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Kingston upon Thames, Uxbridge, Perivale, Maidenhead, Ealing, Slough, Wembley, Walton-on-Thames, Teddington, Southall, Hounslow, Woking, West Drayton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Kingston upon Thames |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mikeycrypto
(@Kingofcrypto918) reported
@bt_uk I might take some heat for this but how the hell cam you do this to the nations footballers they've come so far and for 3 young lads to step up when 2 of them hadn't even touched the ball in England's biggest ever game in 55 yrs is terrible we need to unite as nation no rasism
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Sophie
(@Sophie23301421) reported
@robbcorin @bt_uk Rob, and all others saying such short sighted things are part of tge problem. Not as much as those sending racual abuse, but tye lack of understanding and lack of want to understand is part if it. Listen to people when they say how much on line abuse affects them.
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Count Chungus
(@Schmoji) reported
@bt_uk People giving it large about England are the ***** who have never watched a football game in their lives and only become England experts every 2 years. Chew a ****.
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🇬🇧🅶🅰🆁🆈 🅵🅾🆁🆂🆃🅴🆁🇬🇧
(@Dr_Gary_Forster) reported
@bt_uk Company with poor signal gives players who can't connect with goal strong Virtue Signal
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Nero-Israel
(@____Nero_IsRaEL) reported
@bt_uk They messed up so WHY celebrate failure? It's not brave to play the victim everytime you mess up by claiming trolls exist on social media either! "Sticks & stones"! These classless hypocritical overpaid children need to grow up & deal with the big bad world!
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AI
(@AI85426741) reported
@bt_uk Grow up BT ffs. I bet you wouldn’t refuse to provide the culprits with broadband or a mobile phone network if you knew who they weee. Jump off the bandwagon.
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🇬🇧🅶🅰🆁🆈 🅵🅾🆁🆂🆃🅴🆁🇬🇧
(@Dr_Gary_Forster) reported
@bt_uk Company with poor Internet signal gives players who can't connect with the net strong Virtue Signal
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Long
(@johnswansonlong) reported
@bt_uk If you’re black, you’re a hero even if you don’t get the job done. What a terrible message.
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Something Brewing In This Country
(@unroyalacademy) reported
@kukashnjudster @bt_uk maybe doing the full lay down that the pope does once a year at easter? i don't think kneeling is enough. it's been proven not to work. we must do more!
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Lord Kingelot 👍🏻🇬🇧🧐
(@LKingelot) reported
@bt_uk I'm sick to death of this virtue signalling nonsense. You support the players who lost us the final purely because they're black. You highlight three players who are black and played badly over the rest of the team. Special treatment for bad players if they're black.