BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 02/27/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southall, Kingston upon Thames, Wembley, Maidenhead, Slough, Hounslow, Ealing, Guildford, Bracknell, Farnborough, Aldershot, Woking, Uxbridge and Ashtead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKingston upon Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....?

  • Loissssss FunsizeLo' (@Loissssss) reported

    @bt_uk ‘apparently’ according to your team member or colleague, an order which I have already received the equipment for has not gone through. Forget the internet. I am now left without a working phone line. How do you suggest I call emergency services if required?

  • rpetal27 Rena Patel (@rpetal27) reported

    14th April - hub arrives. Plug it in, still flashes either orange or purple. At this point, I still have some sort of weird faith that has a paying customer @bt_uk and @OpenreachHelp will fix it. Spoiler alert; no they won’t.

  • Loissssss FunsizeLo' (@Loissssss) reported

    @bt_uk ‘Apparently’ according to your team an order which I have already received the equipment for has not gone through. Forget the internet. I am no left without a working phone line. How do you suggest I can emergency services if required?

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @MarcAllera @bt_uk The level of customer service at BT has always been awful, but today it surpassed itself in rudeness, greed and selfishness...really really ruined our weekend..that was bt and their crew...TERRIBLE

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @BarefootComp @NCA_UK If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....? Bt don't care about us thats 4 sure

  • jess_dubbs JessicaLHarrison (@jess_dubbs) reported

    @bt_uk Yes I do, and followed the tips given in a text that was sent. The signal is still poor but unfortunately I haven’t been able to ring anyone as I’ve been working. Thanks for checking in - I will call BT for more assistance when I can!

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @OfficialIrishFA If I have an emergency bearing 8n mind everything I have explained....just want to put my sons mind at rest....? Bt don't care about us thats 4 sure

  • gnickodonnell Nick O'Donnell (@gnickodonnell) reported

    @MrMichaelSpicer @btsport I’ve seen players who used to be able to steal a yard only to go on to lose half a yard. Still half a yard up, though, so it’s not all bad news.

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk @RobbieSavage8 @julesbreach I understand that this is concerning Jonathan. However, no provider can guarantee a fault free service and we need time to repair any faults that do occur. Your fault is currently with our supplier who will work to fix this as quickly as possible. We'll open a complaint to monit