BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bracknell, Hounslow, Brentford, Farnborough, Slough, Feltham, Wembley, Maidenhead, Marlow, Aldershot, Dorking, Walton-on-Thames, Chertsey and Kingston upon Thames.
| City | Problem Type | Report Time |
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 London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hind
(@HindMark) reported
@bt_uk how can such a large comms company be so **** at comms. I have just wasted 90 minutes waiting for an answer on their ‘help’ line and still no answer. Then went to another’help’ desk to be told they are closed 😩😩😩
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Matty Larsen
(@mattylarsen2) reported
@bt_uk Trying to get through to billing team can you help?
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Ian Flett
(@ianflett) reported
@bt_uk I will try this afternoon but feel a call back service would be beneficial.
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Claire eaketts
(@claire_e87) reported
@bt_uk I have an ongoing complaint which should of been fixed today. My neighbour got up early to wait for engineer only to be told they once again can't do anything. I really just need to speak to someone but I've tried all options on phone and all say department closed...
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StuartT 🏴 🇪🇺 🇫🇷
(@TonTonStu) reported
@bt_uk I placed an order for bt mobile last Saturday to port over 4 numbers from EE. I was told they would be ported on Tues. It's now Friday and one of them is STILL not working. 3 days without a mobile phone is unacceptable.
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Mavi Lopez-Martine🇪🇸🇪🇸🇪🇸🇪🇺🇪🇺🇬🇧
(@MartineMavi) reported
@bt_uk why are all your help desk not working? Why all closed? Why have I cancelled a service 6 days ago yet still getting correspondence stating still active? Been over 3hrs on the phone in the last week….
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Emma C
(@emmbeco) reported
How can technical support desk @bt_uk be closed? I can't get through on phone and online chat says no availability. I've had dreadful service since moving house! Landline no finally moved across 4 weeks late but doesn't work 😡 Been waiting for callback from BT since yesterday.
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Bob Moss 🏴
(@BobOnSkye) reported
@bt_uk Our home landline went down yesterday and I have reported a fault. The system says It should be fixed by next Tuesday. Can I set up a divert to my mobile for free? I thought there used to be an option on the fault page but can't see it. Thanks.
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Bev Balin-Bull
(@bevbalin) reported
Please @bt_uk help! Reported Mum's (86yrs disabled)phone fault 3/10. Helpline booked engineer visit. No visit. Contacted Helpline again 18/10 lovely guy apologised said been 'cancelled' remotely, rebooked engineer. Still no engineer and no working phone. Today no Helpline. URGENT