BT (British Telecom)

BT (British Telecom) Outage Report in Virginia Water, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Virginia Water, Surrey, England 02/21/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Ealing, Guildford, Bracknell, Farnborough, Aldershot, Slough, Woking, Uxbridge, Ashtead, Leatherhead, Thames Ditton, Hampton and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon E-mail
United KingdomEaling Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • carlozoccali Carlo Zoccali (@carlozoccali) reported from Woking, England

    @bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • Kev_McLoughlin Kevin McLoughlin (@Kev_McLoughlin) reported from West Molesey, England

    I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tonym7777 Anthony M (@tonym7777) reported

    @btsport I'm sick of 'Too many live streams error - LP103" on your BT sport app. I've missed the entire first half of the Manchester United game (and its still not working). It happens near enough every game! sort it out...its totally unacceptable

  • Jackspb01 Steven Jackson (@Jackspb01) reported

    Peter Walton @btsport “Martial QUITE RIGHTLY WENT DOWN” There we have it. There’s the problem. There.

  • paul_jamo Paul James (@paul_jamo) reported

    That’s enough @ManUtd @btsport @rioferdy5 I can’t waste any more of Saturday night on this dross. Awful football, clueless. It’s West Brom not Real Madrid.

  • jamiecaines2 jamie caines (@jamiecaines2) reported

    @bt_uk hi why is my internet with you cutting out every 5 minutes this is getting ridiculous it usually doesn’t cut out is there any problems currently?

  • TomsGoalPost Tom (@TomsGoalPost) reported

    @bt_uk Shcoking service, no broadband for 4 hours due to your negligence.

  • Sleepy1ntrovert Sleep (@Sleepy1ntrovert) reported

    @EXCEL @bt_uk Oh man, I had internet connection problems 3 months back and it was horrible, no online gaming and constant wifi router restarts.

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • markymark44455 Mancunian Mark 🦸‍♂️ (@markymark44455) reported

    @btsport Commentary team cant wait 2 give a pen coz the match is terrible.. Disgusting!!!

  • Georgepurvis15 George Purvis (@Georgepurvis15) reported

    @DenhamFfc @mrjakehumphrey @btsport Not for long I’m afraid, time will tell, they play much better football than we do. I have usually stuck up for Bruce but it’s not working and time for a change, we have a team capable of playing much better

  • LewisGWard Lewis Ward (@LewisGWard) reported

    What am I even paying for at this point 3 days with my WiFi constantly going down every 5 mins and noone is coming out until Monday. @bt_uk