BT (British Telecom) Outage Report in Virginia Water, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Maidenhead, Ealing, Slough, Wembley, Walton-on-Thames, Teddington, Southall, Hounslow, Woking, West Drayton, Guildford, Feltham, Ruislip and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Maidenhead |
Internet | |
| Ealing |
||
| Slough |
Internet | |
| Slough |
Internet | |
| Wembley |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk @UKDazza Please could you tell us why the Internet is down?
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James Valero
(@jamesvalero1977) reported
from
Kingston upon Thames, England
@bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Lorraine Maunder 🌸
(@iiLorraine) reported
from
Windsor, England
@bt_uk internet been exceptionally slow or even down all weekend…so frustrating!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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coolio
(@coolhati) reported
from
Kingston upon Thames, England
@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Leon
(@LeonHutton) reported
@bt_uk is there a way to see / find out an ETA of when Full Fibre will likely be available in my area? Currently with Virgin Media and getting 350Mbps. Very unhappy with their customer service but sadly you can't offer us speeds anywhere as close yet! :(
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Gareth Rees
(@garethrees9) reported
Can someone explain why @bt_uk sucks so bad at helping customers and not messing things up? Feel a switch @virginmedia might be necessary 🤬
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robert smith
(@dancastree6346) reported
@bt_uk is everyone at bt stupid or is it just the digital phone team that are stupid ? i asked for a complaint to be open but the man on the phone kept refusing i can't even move providers because of bt stupid digital phone team ! i'm not happy
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Corvo Attano
(@CorvoAttanoII) reported
@bt_uk it says on your website "we're currently making network improvements and this may cause temporary disruption" I'm unable to connect to the internet at the moment. How long will it be, I've waited for the recommended time and reset the hub but still no connection.
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Lance Manasse
(@MrLanMan) reported
Dear @bt_uk @BTcare, Please sort out the issue on my account by closing any/all open orders, especially my last order which was delivered/activated on 16 Dec (😡) so I can upgrade my #BTbroadband package - before my neighbours take up the fibre capacity on our cab!
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P 🤍
(@__FairyP) reported
@bt_uk I wanted help with my mini hub as it was switched off from your side. Had to call this morning to get it switched on again. You could have easily helped but chose to ignore me - both Jenny & James M responded to people who messaged after me. Rude is an understatement
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Zahra Jessa
(@ZahraJessa) reported
@bt_uk Really appalling + unprofessional service from BT. Had one of your customer service guys try to retain my custom offering me a renewal at £24.99/ month with a £50 digital voucher. Promised to phone back between 8.30 and 9pm as he ran into issues with his system,but no phone call
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hello
(@Sunshine5320) reported
@bt_uk please help! I have a engineer out today with a wide timescale - I need a more accurate one as I can’t be in the property all day due to my boiler breaking - please help! Your online chat is terrible and high wait time on phone!!
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Rachel
(@Rachelrocket74) reported
@bt_uk It was about when you reneged on an advertised deal then I had to spend 6 months trying to get my money back and resolve it, I would never use BT again.
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robert smith
(@dancastree6346) reported
@bt_uk a reply would be nice ? or i go plan b i.e. contact the newspapers about bt not caring about customers and bt not willing to help customers