BT (British Telecom)

BT (British Telecom) Outage Report in Camberley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Camberley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Camberley, Surrey, England 02/12/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Camberley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Woking, Godalming, Reading, Slough, Chertsey, Bracknell, Lightwater, Aldershot, Iver, Windsor, Wokingham, Byfleet and Farnborough.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomWoking TV
United KingdomGodalming Phone
United KingdomWoking Internet
United KingdomGodalming Phone
United KingdomReading E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrAnnieGray Annie Gray (@DrAnnieGray) reported

    Happy to report that the @BTCare engineers working down our road for about 50 years now remain on form. Have cut broadband to half the area and gone home for tea. 👏 Second time in 6 weeks. Happily it's not like anyone is wfh or anything. OH WAIT.

  • PGtwweets pam g (@PGtwweets) reported

    @defiaye @bt_uk My mum had problems with her BT broadband. They fobbed her off for a week so I went to hers with my laptop to run tests and rule out her equipment, called them, explained I'd tested everything in the home and it was at their end. They fixed it within 24hrs.

  • SAMBeastDavid David Foxen (@SAMBeastDavid) reported

    Really poor Internet service from @bt_uk today. Constantly dropping in and out. Really good when I've just started with a new client!!

  • Gough13Paul Paul Gough (@Gough13Paul) reported

    Cam someone at @bt_uk contact me as my Internet is down and can't get hold of anyone. Thanks

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk explain how you’re not going to come on time to fix the internet and then arrive but only use the doorbell that requires internet … that’s clearly not going to work because that’s what you’ve come to fix??

  • JaphetOlaremi Japhet Olaremi (@JaphetOlaremi) reported

    @bt_uk Hi customer support I just got delivery of my bt smarthub 2 and trying to set up..i have connected the red ethernet cable to the WAN but the other end is not fitting into to my socket? Dont know if the socket is the right port

  • Ricki01111240 Ricki (@Ricki01111240) reported

    @bt_uk I've had such a bad experience, with bt. Regarding my orders and aerials and a lady on the phone refusing to give me the head office complaints number. Shambles of a company. I've been with bt for 9 months and 9 months of hell. I will be taking this further

  • M__Griffiths Michael Griffiths (@M__Griffiths) reported

    @bt_uk I’ve had to text to say he is on his way. But no sign of him an also not answering the phone number he has provided. Bit poor this !

  • xxtyscott 𝐓𝐲𝐲𝐲 ₪ (@xxtyscott) reported

    @bt_uk From the engineer not arriving on time, to no contact being made despite the lateness and then a reschedule being available 2 days later I find is quite unacceptable and would like to see a better service done by yourselves.

  • austinwillhale austin hale (@austinwillhale) reported

    @bt_uk honestly my fault hasnt been fixed again but youve switched off all my mini hub and data because according to you its fixed i cant connact bt because your having a day off for key workers ive never stopped working through this but i still have to work you need to call asap