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BT (British Telecom)

BT (British Telecom) Outage Report in Camberley, Surrey, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Camberley come from postal codes GU15 and GU16 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Camberley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Camberley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Camberley, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Slough, Camberley, Guildford, Reading, Chertsey, Godalming, Farnborough, Aldershot, and Woking.

CityProblem TypeReport Time
Bracknell Wi-fi 3 days ago
Yateley Internet 7 days ago
Slough Internet 7 days ago
Camberley Internet 9 days ago
Guildford Internet 9 days ago
Reading Internet 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Camberley, England

Latest outage, problems and issue reports in Camberley and nearby locations:

  • SarahJGrace1
    Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • young_tom88
    TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SarahJGrace1
    Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • OutdoorDaveGB
    David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • zubi89
    Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • A_Mussenden
    Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • AmitChampaneri1
    Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • EddieEdwards16
    Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • Muzzhar
    Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • JackDogAiredale
    Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • IanArnell
    Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • Cranstead
    John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarrittSteven
    Steven Marritt (@MarrittSteven) reported

    @BTCare hello can you tell me if your having issues in York YO30 area. I have a customer that hasn’t had internet all day.

  • JustjojoB
    Just Me 🏄🏾‍♀️🌊🌊🌊🌊🌊 (@JustjojoB) reported

    Anyone having internet issues due to storms ? @bt_uk #plymouth

  • mrsmandyash
    MSA (@mrsmandyash) reported

    @bt_uk Hi - I keep trying to call@your helpline as our BT monitor has broken, but every time I get cut off and no one rings me back. Can someone get in touch please?

  • _SammiOwen
    Sammi (@_SammiOwen) reported

    @bt_uk Hi, my Nan's having problems with her landline, it's ringing but it's just a buzzing sound? An advisor did a line test last night but found nothing. Her care line runs off her landline so quite concerned about that 🙈 Thanks!

  • Bertbirch
    Matthew Birchall (@Bertbirch) reported

    @JustjojoB @bt_uk Having same issue in PL4. Line went down after a big flash so assuming a pylon got hit by lightning or something.

  • nicolefl
    Nicolefl (@nicolefl) reported

    After my angry tweets yesterday.. I must say props to @bt_uk sending out engineers this morning, then sourcing a cherry picker to fix the damaged cables that were causing no internet for 24 hours. All fixed a lot sooner than we originally thought 🥳

  • TomTomTen
    ɯo┴ (@TomTomTen) reported

    @bt_uk parents signed a new contract on the premise they’d get a new router, new router has never shown up and current one is very old

  • gavco98uk
    Gavin Coates (@gavco98uk) reported

    Official complaint made to @Ofcom about @bt_uk . Joke of a company. Moved premises, charged me an early termination fee, then doubled our bill, claiming it was a "new package". I only asked to move premises.. didn't leave, and didn't ask to change anything.

  • NedMulready
    Ned Mulready (@NedMulready) reported

    @bt_uk Yet again! Yet again! An engineer came. Failed to solve the problem because of the *exact* reason the last engineer failed. Despite being personally assured that this problem would not scupper the fix this time. This really has gone beyond a joke. Why are you so uselss

  • EssexMagnetHunt
    EssexMagnetHunters (@EssexMagnetHunt) reported

    As far as customer service goes you cant beat @bt_uk for amazingly fast response times and unprecedented service. 5 stars