BT (British Telecom) Outage Report in Camberley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Camberley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Camberley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Camberley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Godalming, Woking, Slough, Byfleet, Wokingham, Bracknell, Farnborough, Aldershot, Chertsey, West Drayton, Guildford, Staines, Iver and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Total Blackout | |
| Godalming |
Wi-fi | |
| Woking |
Internet | |
| Slough |
Internet | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Camberley, England
Latest outage, problems and issue reports in Camberley and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Zubair
(@zubi89) reported
from
Slough, England
@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Olly Shah
(@OllyShah) reported
from
Slough, England
@BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.
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Olly Shah
(@OllyShah) reported
from
Slough, England
@bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.
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Andrew Mussenden
(@A_Mussenden) reported
from
Chertsey, England
@giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Amit Champaneri
(@AmitChampaneri1) reported
from
Virginia Water, England
@susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Purvin
(@becky_willett) reported
@bt_uk It’s a home move, supposed to come last Monday, didn’t turn up, then again today and didn’t turn up, both times we’ve phoned and been assured someone will call back to resolve and they never do
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Lisa Sherratt
(@Lisasherratt) reported
@bt_uk I've heard this all before and the hub has always been the problem.... I will follow the instructions this weekend and see what happens. But as I said in my message, typical at the end of a contract.
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Joy Roxas
(@joy___r) reported
@bt_uk Ok have done so. It's been down since 6am. Hopefully it will get resolved soon
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Matthew Hardy
(@drmatthewhardy) reported
And the problem all along? @EE's sim card setup process hadn't overwritten the file with data connection settings that @bt_uk's sim had installed. Simply deleting the file sorted the problem.
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Becky Purvin
(@becky_willett) reported
from
Herefordshire, England
Awful service from @bt_uk waited in all afternoon for the 2nd time and no one has turned up again, keep getting promises of call back but no one ever does 😡 appalling customer service
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Gill Wiltshire
(@GillWiltshire) reported
@bt_uk brilliant response to an outage yesterday in my village. My mini hub arrived less than 24 hours after the issue (which had been resolved anyway) . Very impressed with the proactively. I have a solution if any further issues. Thank you !
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Christian
(@AllAmericanCFC) reported
@bt_uk I was told for the last week that an engineer would come by my house and resolve the connection issue. Today came and went and still NOTHING. As a brand new customer you are absolutely getting off on the wrong foot with me. #BT #customerexperience
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🎅🏻That Christmas Witch🎅🏻
(@thatwisewitch) reported
@bt_uk It’s sorted now i managed to get through to customer services thanks
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Mark Greaves
(@DynamicAscents) reported
@bt_uk Yes tried that. The red 4G signal bars keep flashing red. Been fine for ages and since update it’s gone awol
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Joy Roxas
(@joy___r) reported
@bt_uk Hello, yes but it said they will aim to fix the issue within 5 days. Which is a long time - especially given I'm working from home. Now relying on mobile hotspot with EE.