BT (British Telecom) Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU21.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Brentford, Farnborough, Feltham, Aldershot, Dorking, Walton-on-Thames, Godalming, Chertsey, Kingston upon Thames, Teddington, Woking, Guildford and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Janthea46
(@janthea46) reported
from
Kingston upon Thames, England
@bt_uk BT Wi-Fi in my area seems to be down 😱😱
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lowri-Hâf Barker
(@LowriHBx) reported
@bt_uk broadband has been down since 19/10 and had an engineer come round from openreach saying we need a hub box 10days ago. A number of unhelpful calla, texts and emails since. Just told to try and fix it through troubleshoot. No new hub box and still no internet!
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Flabbs
(@Hxzzam) reported
@bt_uk I am once again asking why your “unbreakable” wifi has been down for over an hour, for the second time in as many weeks?
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Dawn
(@dawnlovesgreece) reported
@bt_uk As the fix by time is now 9pm, and it’s moved back and back several times since 7am yesterday, I doubt it!
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Dave Hill🏴
(@davewjhill) reported
Hi @bt_uk My mum is having a problem recording programs on her youview box, I tried a factory reset, and it still won't let you schedule anything. Is there anything else I can try, or is it broken?
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nicola killen
(@nicolakillen) reported
@bt_uk hello, I’m currently on hold trying to speak to someone about my elderly parents phone line that has been virtually unusable for nearly 3 weeks now. How can I get help and avoid this terrible hold music?!
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Kate 🤦🏻♀️
(@johnstone_kate1) reported
@bt_uk My mobile service is down, is there a problem in Aberdeen?
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Colin Bell
(@Bell88Colin) reported
@bt_uk BT are in the denial of service business. My internet has not worked properly for over two weeks. Three times I have misused work to wait in for the engineer to visit three times they have failed to arrive as promised. They do not even bother to tell you that they are not coming
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LadyNico
(@LadyNico) reported
@bt_uk I would again like to request a case manager, preferably at manager level, as a sole point of contact to spare me reciting the litany of errors, quick fix attempts, and interdepartmental fob-offs to the next 300 @bt_uk staff whose terrible luck finds them dealing with this case.
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London Tweetnik
(@londontweetnik) reported
@karenfiliz @bt_uk The phone line connecting to the side of my house is damaged. I can literally see the problem. They insist on sending someone to look at the front of the house and once that's done, leave and then rebook a time to come back and access the side. Pointless nonsense #Kafkaesque
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Kate 🤦🏻♀️
(@johnstone_kate1) reported
@bt_uk How can I call the when I have no phone signal??