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BT (British Telecom)

BT (British Telecom) outages and service status in Sandhurst, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Sandhurst, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 10, 11:25 AM GMT+1.
  • 75% Internet (75%)
  • 15% Wi-fi (15%)
  • 5% TV (5%)
  • 5% Phone (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sandhurst, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sandhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sandhurst, England

The most recent BT (British Telecom) outage reports came from the following cities: Crowthorne, Reading, Yateley, Slough, Bracknell, Camberley, Guildford, Godalming, Farnborough, Aldershot, and Woking.

CityProblem TypeReport Time
Crowthorne TV 5 hours ago
Reading Internet 23 hours ago
Yateley Internet 1 day ago
Reading Wi-fi 1 day ago
Reading Wi-fi 4 days ago
Slough Internet 4 days ago

Nearby cities with recent reports

Reading

4 recent signals

23 hours ago
Crowthorne

1 recent signals

5 hours ago
Yateley

1 recent signals

1 day ago
Slough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sandhurst, England

Latest outage, problems and issue reports in Sandhurst and nearby locations:

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk Fed up with BT sports channels not working for the last four days have rang them four times today and they are useless can’t even get it going

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk fed up with BT internet, it keeps dropping , I keep ringing by customer services but they are not prepared to send anyone down to have a look , it’s been 6 months , begging them, when it drops it s messing everything up , but BT don’t care ,

  • shaz_perry
    Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • ChrisElson11
    Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • CaitTeachesKind
    Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • alexandasmith
    Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • zubi89
    Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • MzMayRene
    May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • lesleyannandra
    Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JR_1871
    Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • lynothehammer
    Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • iiLorraine
    Lorraine Maunder 🌸 (@iiLorraine) reported from Windsor, England

    @bt_uk internet been exceptionally slow or even down all weekend…so frustrating!

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment

  • OllyShah
    Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zahidk
    Zahid K (@zahidk) reported

    @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

  • Rosiecat2
    Angry Bird Flies 💙 (@Rosiecat2) reported

    @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

  • Jimbokav1971
    Jim Kavanagh (@Jimbokav1971) reported

    @BenycfcMorrison @oafc24 @lukejcr Problem is NL don't do themselves any favours with this abomination of a DAZN debacle. Really good product promoted & presented well with TNT/BTSport & all that work undone chasing a few quid. Lots not to like about NL management.

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk are literally the worst

  • Farrowmagic
    Andrew Farrow (@Farrowmagic) reported

    @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

  • OnThe4and
    Rory MacLeod (@OnThe4and) reported

    @btbusinesscare Thanks Engineer due tomorrow.. it’s been a problem on/off for 2-3 weeks but being a dental surgery my BT line is my important one.. I have a separate line though

  • acrazyoldworld
    Shelb (@acrazyoldworld) reported

    @btbusinesscare I won’t see any difference in my service for your extra 7% increase.

  • TrainDriver1982
    Dwain Driver (@TrainDriver1982) reported

    @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

  • Lil_ginge87
    Kaz (@Lil_ginge87) reported

    @btbusinesscare I have tried doing this countless times but it never works. Our business hasnt had internet or phones since yesterday. How do I get an engineer sent ASAP. Tried live chat and was cut off twice!!