BT (British Telecom) Outage Report in Chertsey, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Guildford, Wembley, London, Brentford, Tadworth, Slough, Hounslow, Richmond, Ealing, Bracknell, Uxbridge, Warfield, Northolt, Woking and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
||
| Wembley |
Total Blackout | |
| London |
Internet | |
| Brentford |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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🏴 Stephen Howie 🍀
(@SoulfulScotsman) reported
from
Richmond, England
@bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas C. Hill
(@nicholashill) reported
Dear @btbusinesscare we notified you on Tuesday that we lost internet. We renewed our contract and were promised a router within 24 hours. It’s Friday & still no router! Your team now tell us no order was placed despite having the paperwork. Awful CS. Contact me ASAP. #btbusiness
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Richard
(@Richard03357901) reported
@bt_uk signed up for bt tv. But have issue with Ipc6023 on 3 channels. The rest are ok. Believe it’s an exchange issue. Can you help?
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Stephen Toner
(@StephenToner88) reported
@bt_uk trying to purchase PS5 through shop with my access code. Can't even use my 10% off code I got emailed to me. Ontop of that my WiFis been playing up for ages now and only having an engineer out tomorrow. Poor service and no compensation for anything!
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Harry Bentley
(@BentleyHarry) reported
This birds noise on the football build up on @btsport is terrible #WHUVFF
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Daniel
(@danielrobertc) reported
@btsport what is going on with your stream tonight? Pay to watch the football and it’s been the worst stream ever!
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Nicky Low 🟢T 🇺🇦
(@nickysarahlow1) reported
@bt_uk literally bcos you haven't yet laid fiberoptic cable ....yet you're still charging us for a service that you can't provide. Just cutting new lines into old infrastructure DOESN'T WORK as you well know
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T'Owd Man
(@Wirksworth_TM) reported
@bt_uk @Tweharrison An ISP who doesn’t know when a connection goes down? Sorry James, it’s not your fault. But wow, that’s terrible. (I used to run an ISP and we would contact customers about trouble before they lost connection).
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creativeintrovert
(@introvertedme3) reported
@btsport why are you putting the UFC replay to start at midnight on Sunday night?? It's bad enough the card itself starts at 3am on Sunday morning, but who's gonna stay up until 3am on Monday morning to catch the replay??
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Scotty88g1🐺
(@scotty88g1) reported
Jesus Christ my internet has yet again caused me problems tonight @BTCare please sort this out I’ve no idea why it’s so bad and inconsistent
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Duncan Sutton
(@DuncanSutton1) reported
@btbusinesscare My office broadband has been down for 48 hours and repeated calls to customer services have been pointless because they refuse to send out an engineer, meanwhile my business suffers....