BT (British Telecom) Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hanwell, Brentford, Southall, Kingston upon Thames, Wembley, Harlesden, Maidenhead, Slough, Hounslow, Ealing, Guildford, Bracknell, Farnborough and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hanwell |
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| Brentford |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Dark-Knight-Bananaman42
(@DBananaman42) reported
from
Sunningdale, England
@ChadSpeedfight2 @jerryzukowski @btsportmotogp @MotoGP @lorenzo99 @26_DaniPedrosa @Official_CS27 @ValeYellow46 @btsport Moro 2 and MotoGP bikes are totally different. Many move up only to be frustrated. Rossi is not hogging a ride. He deserves the place. He will finish 6 or 7 in the championship this year. His worst finish for years and years on the slowest factory bike in the paddock.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mrod Swan
(@MRODSWAN) reported
@bt_uk 'there might be a short break in service while we connect you to Full Fibre'. If you upgrade your #broadband your 'Short break' = 18 days no internet. Good to know if you're thinking of switching this #BlackFriday
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Sian Francis
(@SianFrancis14) reported
@bt_uk are you able to check if there is an issue with BT Internet in my area please? Mine has gone down..
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Dani Mack
(@danimackney1) reported
@bt_uk Hello I work from home … I’ve been on the phone to an engineer all day ! Nothing has worked … I have the hybrid but nothing is working . Now they are saying the first appointment is Friday afternoon … this is unacceptable ? Please help
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Mark Saltern #RyansLaw ⚖
(@MarkSaltern) reported
@bt_uk nearly 12 months & still not sorted!! I am paying for a service I’m not getting!! 🤬
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Connor Nixon
(@nixon_connor) reported
@bt_uk you are the biggest lot of scamming bastards. Nothing but crap service, sending people out over and over and over again and robbing us blind of 70 odd pound a month with no fix. I hope to god you let us out of this contract because if you don’t I’ll ruin you’s.
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Dean Turnbull
(@DeanTurnbull01) reported
@BTCare have you been having issues with BT TV at all because the last few days I have been, box not coming on when turned on so having to restart completely which is crap if recording? Not brilliant for the amount paid each month, seem to be on here a bit with issues?
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Jane Bristow
(@JaneBristow1) reported
@bt_uk BT guide works at random. Been through all the checks. Frustrating we haven’t got the service/channels we’re paying for
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Ben Fraser
(@BenMFraser) reported
@virginmedia The fault is the Hub is broken, this is known. How can people wait over a week for a technician when WFH & smart home devices are part of every day life? Instead of posting a new Hub we'll wait a week for a technician to tell us we need a new Hub. Maybe @bt_uk want our business.
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Mrod Swan
(@MRODSWAN) reported
@bt_uk If that's the best you can do you need to provide an alternative interim solution rather than the hub. It is useless
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Gill Williamson
(@GillWilliamson3) reported
@bt_uk zero customer services. Reported a fault for 92 yr old vulnerable adult at 8.30 am and none of your promises have been kept.