BT (British Telecom) Outage Report in Twickenham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Twickenham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Twickenham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, City of Westminster, Croydon, Hampstead, Edgware, Tadworth, Uxbridge, Wembley, Southall, Hammersmith, Hounslow, Caterham, Greater London and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| City of London |
Internet | |
| City of Westminster |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness please help! No phone line since Wednesday. You promised it would be fixed by Friday #complaints
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Carlo Zoccali
(@carlozoccali) reported
from
Woking, England
@bt_uk Yes but looks like I won’t have service till next Friday at the earliest which is not ideal then still have to wait for fibre to become available not quite the upgrade I was hoping for when switched from sky
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The Jolly Cricketers
(@JollyCricketers) reported
from
Seer Green, England
@btbusinesscare @BTBusiness no phone line since Wednesday. You promised it would be fixed by Friday. Please help! #complaints #BT
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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adam kinsley
(@adamkinsley) reported
from
Harrow Weald, England
@jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Mathew Wood
(@matw69) reported
from
Richmond, England
Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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William Harrison
(@Tweharrison) reported
@bt_uk Still no sign of repairs to the broken pole between Wirksworth and Idridgehay which should deliver my full fibre. Another few weeks without phone or internet!!! No one to speak to, always someone else’s problem!!!
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Baron of Haringey
(@darren_haringey) reported
Watching Maccabi Haifa v Red Star Belgrade live on @btsport. Never realised Haifa’s shirt sponsor was Volvo. The marketing joke potential is huge there. They ought to do an advert in Stamford Hill if they qualify, you’d hope!
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Japes
(@Jay_Crack23) reported
@bt_uk any update on how long it will take you to fix the exchange in farnborough my Internet been down for over 12hours. I had to take the day off work because I can't connect to do my job. #renationaliseBT
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Jemma Bryson
(@JemmaGaunt) reported
@CityFibre one way to lose a customer before you even got one… cancelling a visit without telling you… think we will stick with @bt_uk at least they turn up when they say… rather pay more for a better service 🙄
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John Appleby
(@hammers2468) reported
@BTCare hi. I am trying to get through to someone to help with a query on my account. Is there anybody there ?
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CW
(@calumwaite) reported
@bt_uk Yes, why is my internet still down? It’s been 6 days and not fixed. The whole block of flats has no internet and no one can tell us what the problem is. Not good. Send 5g router.
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Danielle ❤️
(@DanniLongx) reported
@bt_uk When can you fix a problem you’ve caused for two businesses with no phone line or broadband anymore, which is massively effecting our business!
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Glenn Spencer ⚒
(@GlennSpencer4) reported
Hi @virginmedia am on hols. How can I watch @btsport on a smart TV using my virgin account? Can I cast from TV go to the TV? Or connect chromebook to the TV via hdmi? I've tried but can't. Please help! Thanks.
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marwa
(@cattywild10) reported
@hammers2468 @BTCare Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Farahs_tools by a friend and they were able to resolve the problem.
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HP 💜
(@PollyCracker92) reported
@bt_uk @CultureCityJoe No this was a **** move - even LESS likely to buy your products if you’re at my door ramming it down my throat 🙄🙄🙄🙄🙄