BT (British Telecom) Outage Report in Hanwell, Greater London, England
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The latest reports from users having issues in Hanwell come from postal codes W7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hanwell, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Greater London, London, City of Westminster, Hammersmith, Camden Town, City of London, Sutton, Croydon, Preston, Tower Hamlets, Harringay, Southwark, Paddington, Wandsworth and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Greater London |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MrF
(@MrimfIan) reported
@bt_uk This is useless, yet again the worst possible service from BT. Not a single person prepared to pick up the phone and try to help. This customer will be leaving BT at the earliest opportunity.
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Matty Graham
(@MG__019) reported
@bt_uk Hi, I've had an engineer out (Again) and been told that it will require another engineer to come back out to fix a line in. This is starting to get really frustrating as it's been nearly 2 months since I placed the original order. Please can someone get back to me?
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Joe Hora
(@Joe__Hora__) reported
@bt_uk how easy/quick would it be to get set back up with you if i were to cancel @virginmedia ? My service was only cut off today.
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@BuddyAFC35
(@buddyafc35) reported
@bt_uk is there an issue with the wifi is waterloo? Recieved a message stating internet unstable please assist
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John Suleiman Thomas
(@jt0000000001) reported
@bt_uk No, thanks, I had to cancel my order to re-order which was a pain. But sorted
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Darth Grimshaw
(@jonnygforce) reported
@bt_uk hi this number: 01801627075 keeps calling us saying about disconnecting our broadband, even though we have call protect. Can you help/sort it out please?
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Jay_Therapy Up North
(@TherapyUpNorth) reported
from
Manchester, England
@btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.
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Gareth Bennett
(@bennyturk) reported
@bt_uk An engineer has checked the line and we were told thats the best it will get. My issue is having to pay the cancellation fee when i am not getting the upload speed promised.
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Pieri Sotiri
(@van_hooij_donk) reported
@bt_uk logged on to my account and saw message about renewing my broadband. You want 63.99 a month for fibre halo 1 and complete WiFi but the equivalent is 37.99 for a new customer! I think not...
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Gareth Bennett
(@bennyturk) reported
@bt_uk They run a line test and the test shows that the broadband is continuously dropping out and that we are not even getting 1mbps upload speed. Download is 1.5mbps. But still im having to pay a cancellation fee of £158 when im not getting the service promised.