BT (British Telecom) outages and service status in Hanwell, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hanwell, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 22, 3:10 PM GMT+1.
- Internet (76%)
- Wi-fi (10%)
- E-mail (8%)
- Total Blackout (6%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hanwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ealing, Richmond, Wembley, Harrow, Brentford, Brent, Hounslow, Fulham, Northolt, Feltham, Ruislip, Preston, Southall, and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 6 hours ago |
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Hammersmith
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Internet | 1 day ago |
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Ealing
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Internet | 2 days ago |
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Hammersmith
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Internet | 3 days ago |
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Hammersmith
|
Internet | 5 days ago |
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Hammersmith
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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eamorugby (@HoarseRoar) reported from Hounslow, England@threeredkings No they won’t- @btsport @bt_uk has no issue charging for 24 / 7 WiFi & delivering 16/7 service but offering an upgrade to get a refund when service fails.
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Amy Withnall (@crazyaimz4) reported from Richmond, England@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Sudhir Rawal (@ElmslieEnder) reported from Wealdstone, EnglandWhat an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.
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subhash r ghosh (@submita) reported from Harrow Weald, England@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Phil Craig (@philmcraig) reported from Richmond, England@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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Jack Teh (@JackTeh96) reported from Hammersmith, England@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Peter McLoughlin (@lastminutepete) reported from Hillingdon, England@btsport He called the the ref an idiot. And that is why he is a ****, and always will be. No way back from that. ****** of the highest order. Can’t stand him.
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Graham Le Fevre (@MaverickLegacy) reported from Brentford, England@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Martin Rowell (@barbary51) reported from Hammersmith, EnglandOver a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Keith (@keithy1317) reported from Brentford, England@UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩
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Marzenna Czubowicz (@MarzennaC) reported from Brentford, England@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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peter (@peter33266430) reported from Kensington, England@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Susan Pym (@susan_pym) reported from Brentford, EnglandTo @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Mathew Wood (@matw69) reported from Richmond, EnglandWell done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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nigel drew (@nigeldrew486544) reported@btbusinesscare I tried the links you sent for WhatsApp and got absolutely nowhere, BT customer service is absolutely terrible. I can't emphasise how bad your customer service is.
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John Upham (@jeupham) reported@WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!
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Brain Freeeze (@ItsHWC) reported@bt_uk is officially the worst internet in the UK We’re paying £80 per month for a laggy internet connection where you can’t even watch a simple stream. I will be calling up to cancel tomorrow morning It’s ridiculous!
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Rainbow Highlands (@Rainbow_Int) reported@btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬
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Mark P Tickner (@mptickner) reported@BTCare #openreach have taken our @TalkTalk internet offline AGAIN!! @bt_uk are so ****!
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Mark P Tickner (@mptickner) reported@TalkTalk It's @BTCare #Openreach that's the issue. All my neighbours went down and I'm the only TT customer, but everyone's providers are over Openreach. They simply don't give a ****.
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Sarah-Kimberley (@PlayforthSarah) reported@bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank
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MiltonKeynesCAB (@MK_CAB) reported@btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.
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TSLG13007 (@TSLG13007) reportedThe usual appalling service from @bt_uk
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare @WeAreOpenreach please push for a full resolution today. This can’t carry on. 4 weeks is a joke.