BT (British Telecom) Outage Report in Hanwell, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Hanwell, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Croydon, City of Westminster, Hampstead, Enfield Town, Islington, Watford, Streatham, Radlett, North Finchley, Southwark, Nine Elms, Bushey and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Total Blackout | |
| Croydon |
Internet | |
| City of Westminster |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
@bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime
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Community Focus
(@_communityfocus) reported
from
Barnet, England
@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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StrawberrySocial
(@StrawberrySoc) reported
from
Paddington, England
@bt_uk apparently 2 am is an issue for streaming
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Colin Miller
(@lfctrucker66) reported
from
Tottenham, England
@da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight
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Jenny Woods
(@JennyferWoods) reported
from
Hammersmith, England
@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband
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Conor Saunders
(@conor_saunders) reported
from
Wandsworth, England
After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
@btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready
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DebsF
(@Debsgf) reported
from
Barnet, England
@bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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َ
(@Trezzmiester) reported
@bt_uk sort your **** internet out
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Rob Stone
(@djfatboyrob) reported
Awful experience with @bt_uk I've been out of broadband 5 days. It won't be fixed for a further 7 days. Working from home using 4G. I need more data to see me through the week. But BT's only offer of help is that I upgrade!! Time to change i think!
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Luke Moran
(@Lukemmmmmm) reported
@bt_uk internet not working again 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Mark G
(@mark_v1) reported
@btsport why is you’re ultimate channel picture so bad?
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crinkly mo...
(@SwissKnee) reported
@OpenreachHelp @bt_uk & there's absolutely no clarity on when the problem will be fixed. How much longer is this going to go on, and what are we going to get in return for the stress you're putting us through?
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Triquetra EHS
(@TriquetraEHSLtd) reported
@bt_uk so still nothing from you about our line. Service just gets worse, clearly you have no interest in getting us reconnected! Even TalkTalk can do@it 4 days earlier.
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Steven Green
(@gjjste) reported
Can't wait for the biased commentating from Steve McManaman on @btsport . Never has anything productive or positive to say in a @Wolves game #FACup #Wolves #btsport
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Steve Smith
(@TennisSteve) reported
@bt_uk absolutely shocking service...hounded my frail mother when I'm the only contact allowed.. Not telling her she'd lose channels and changing a plan she knew nothing about... Shame on you... Rude customer service. What is this world coming to.
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Sara Pitchford
(@LadyPitch) reported
@btbusinesscare support needed regarding an installation due today, can you help please?
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Fay M
(@fay_fo) reported
@bt_uk can you explain why a customer should have to wait on hold for over an hour to have the upgrade you advertised sorted? It’s been 8 days and 3 cancelled expert visits!!’