BT (British Telecom) Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Southall come from postal codes UB1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Southall, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Harringay, London, Paddington, Watford, Croydon, Hounslow, Ealing, Hammersmith, Islington, Streatham, Holborn, Feltham, Camden Town, Bushey and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harringay |
Wi-fi | |
| London |
Internet | |
| Paddington |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Caitlin
(@RCaitlin) reported
@bt_uk My partner has already spent over 5 hours on the phone to you across Thurs, Fri and today so unless you can bypass everything else and process the order instantly I don’t think DMing any details is going to fix this. Definitely want to cancel our contract as soon as possible.
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Doug
(@Doug52536806) reported
@btbusinesscare once again BT lets me down with an engineer call out. Why do you think it's ok to miss these when I put staff on overtime waiting for the call out.
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Freeview Advice
(@FreeviewAdvice) reported
@SueMARKLEY9 @bt_uk Hi Sue, I am sorry to hear that you are having issues with your Freeview reception. So we can look into this for you, can you please DM us your postcode and house name or number? Thanks, Dylan
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Bobby Cott
(@bobski2410) reported
@bt_uk About as a sorry as your online team leader is?…if so, it’s not really of much use! I’ve wasted over 2 hours hour already trying to get to the bottom of the issue, I am unable to waste anymore time in hearing the same information being repeated via twitter as well.
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Joanne
(@_x_Joanne_x_) reported
@bt_uk Still no internet coverage. Our Sky TV package ends on 14/03 so we will be left with no wifi and no tv?!! If BT had not messed up and changed the engineer appointment from 11/03 to 30/03 we wouldn’t be left without wifi or tv!! Shocking customer service.
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Bell98
(@Bell98) reported
@bt_uk We're with Virgin and if we got a BT sim it works with EE who don't work here either. Already tried EE. But thanks with your help.
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pokiscot
(@pokiscot) reported
@bt_uk Hello, no I don't think you can fix the problem with looking at my order. Your colleague already did, and @bt_uk and @WeAreOpenreach knew of the issues for over a month, and you guys took on a customer knowing there's an issue. Fun times.
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Darren Gay
(@DinosdadatO2) reported
@bt_uk Anyone else have issues, not for the first time, with BT TV Using the BT supplied box only recording a couple of minutes of a programme I recall this happened a couple of years ago Over the weekend for example only 2 to 5 minutes of the MotoGP series of programs recorded
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Camilla's Bookshop
(@Camillas_Books) reported
@bt_uk @phi_jan Our home internet has been offline for about a month. We have had several automated messages telling us when it would be repaired. It isn't, and you are still charging for your "service". Any plans to fix it?
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Karen O
(@4candles4) reported
unbelievable poor service from @TalkTalk set up a new contract for my elderly in laws... rang up this morning - NOTHING on the account! #NotElderlyFriendly #ScamCompany #RipOff Back to @bt_uk we go. Dont bother ringing I'm not interested in your empty promises