BT (British Telecom) Outage Report in Southall, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Southall come from postal codes UB1.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Southall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Southall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Southall, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Ealing, Wood Green, Streatham, City of Westminster, Croydon, Hounslow, Paddington, Balham, Wembley, Harringay, Carshalton, Slough and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| Ealing |
Wi-fi | |
| London |
Wi-fi | |
| Wood Green |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Southall, England
Latest outage, problems and issue reports in Southall and nearby locations:
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Jo Clennell
(@Geords) reported
from
Merton, England
Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lancaster
(@pixelstone) reported
@bt_uk is there a broadband issue in the Southampton area?
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Ashley Knight
(@AshKnight) reported
@bt_uk I can’t login to your BT WiFi soo despite having an active connection/account that works on your website. Username and password fail when typed in exactly the same way. Can you help?
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NNAT 📝🌏
(@_Nell_AT_) reported
@bt_uk Just sent. I need to know why access to the internet is down for the whole of next week. @OpenreachHelp are you alive? Can you also provide a status update?
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St Mary's Books
(@StMarysBooks) reported
@bt_uk hi we have had no broadband all day and poor service yesterday, we are located in Stamford, please advise.
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James Cordon
(@jamescordon) reported
@btbusinesscare Does not work - reported our Business line was fine - turns out you have a Nationwide Business Broadband issue with sites having a Static public IP....you have failed to let customers know this is a problem and wasted so much time. Unprofessional and Unacceptable.
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Chris Paterson
(@ChrisPaterson3) reported
@bt_uk you guys have got some great offers for black friday, but apparantly i cant get them as im an existing customer. I thought this practice was done away with. Good timing my contract is up in 4 days & sky have black friday offers. Very dissapointed!
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Charles
(@Charlesknight) reported
@bt_uk yes please - it's a BNR (Bell Not Ringing) fault - the online systems works on basis you need to set engineer to house but nothing to fix here - BT TSO needs to fix at exchange. Tried with two sets of handsets which is why I know fault not here.
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Elaine
(@El41n384) reported
@bt_uk Seems a pretty big coincidence that firstly there’s an issue in my area but now, I have a completely unrelated issue after that has seemingly been resolved?? #ismellbs @bt_uk
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James Cordon
(@jamescordon) reported
@btbusinesscare Does not work - reported our Business line was fine - turns out you have a Nationwide Business Broadband issue with sites having a Static public IP....you have failed to let customers know this is a problem and wasted so much time. Unprofessional and Unacceptable.
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carmen luck
(@blossombudlove) reported
@bt_uk How can BT close a complaint without even speaking to the customer ???