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BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Wembley come from postal codes HA0 and HA9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Enfield Town, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Barnet, Croydon, Hounslow, and Hampstead.

CityProblem TypeReport Time
City of London Total Blackout 7 hours ago
London Internet 11 hours ago
Enfield Town Internet 11 hours ago
City of London Internet 12 hours ago
London Phone 13 hours ago
Hammersmith Wi-fi 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • chelseafran
    FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • AaronNacey
    AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • RebeccaMc
    Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • memyself_n_boo
    Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

  • caz_08
    Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • MikeMay69
    Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • EmmaStonePT
    Emma Stone Sports Therapist🦸🏼‍♀️ (@EmmaStonePT) reported from Enfield Lock, England

    @dannzy1 @bt_uk very slow all week 👎🏻

  • mrlloydcook
    Lloyd Cook (@mrlloydcook) reported from Lambeth, England

    @bt_uk my internet has just gone down in SW4, my hub has the orange light

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • AnouskaLeon
    Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • jamesd_27
    James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • Scare158Steve
    Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • IanMackintosh04
    Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • Scott9M
    Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.

  • eodsgn
    Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • ipowell1
    ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • johnclydegrove1
    john@clydegrove.com (@johnclydegrove1) reported

    @bt_uk Please, please, please can you help me. For over 25 years I have been with BT for phone lines and then subsequently for broadband. I should have 7 lines and broadband. BT without warning disconnected my phone lines on Thursday 15th July and they are still not working.

  • langcliffelady
    Linda Evans (@langcliffelady) reported from Langcliffe, England

    @SkyHelpTeam what is the news of the multiple outage in Settle area. Don’t fob us off with overheating routers, I am with @bt_uk in a house next door to one with the outage and ours is working fine.. Why are you not helping ? #gladiamwithBT #skyfail

  • SW20Macca
    Tim Mackenzie (@SW20Macca) reported

    Come on @bt_uk it’s fast approaching 24 hours since you agree broadband went down. I can’t spend two whole days in the pub blagging their free WiFi!

  • StitchPrint
    Stitch & Print (@StitchPrint) reported

    Hey @btbusinesscare we're having ongoing problems with your "technology" 🙄 Impossible to get through on phones - what are we meant to do?????

  • GinSoakedBoy
    Gin Soaked Boy (@GinSoakedBoy) reported

    @langcliffelady @SkyHelpTeam @bt_uk We can’t contact the sky team as after the recorded message we are cut off, as they know there’s an issue in the area, but the recorded message suggests we follow the sky help team on Twitter… please tell us when service will resume.

  • shenah711
    #Shenah (@shenah711) reported

    Absolutely SHOCKING service from @BT_uk!!!! Beyond frustrated and angry that I am being charged £144 for cancelling a service I DIDN’T EVEN CANCEL!!!! What the actual f*ck!?!!!! 🤬🤬🤬🤬 going round in circles on the phone, no one wants to help, I am losing my mind!!!!!! 🤯🤯🤯

  • marganic
    Marganic (@marganic) reported

    @bt_uk Also, this is not the only issue with this email account. I get logged out remotely when trying to search in folders and also when moving emails to folders. As if someone else is accessing at same time as me.

  • lbuxton
    Lindsey Buxton (@lbuxton) reported

    @bt_uk poor customer service yet again 22 days to try sort a home move without any service only to be told after hrs on hold no BB available in area

  • nickylahughes
    Nicky (@nickylahughes) reported

    @bt_uk ‘Someone’ has been looking into it since April. It would help if one team could take responsibility for a task and take it to completion.

  • takecsa
    Customer Service Action (@takecsa) reported

    @JamesMonighan @bt_uk By submitting your complaint, we can reach out to BT on your behalf so that they can find a suitable solution.