BT (British Telecom) outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wembley, Southall, Brentford, Harrow, Ealing, Richmond, Paddington, Brent, Hampstead, Northolt, Ruislip, Preston, Stanmore, and Edgware.

City	Problem Type	Report Time
Hammersmith	Wi-fi	4 hours ago
Hammersmith	E-mail	15 hours ago
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	2 days ago
Hammersmith	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Jack Teh (@JackTeh96) reported 11 minutes ago from Hammersmith, England

  @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

• 
  Michelle Cuthbert (@physiorichmond) reported 11 minutes ago from Richmond, England

  @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

• 
  Sabīne (@SabineDreibe) reported 13 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Charli R (@RojasLahoz) reported 14 minutes ago from Brentford, England

  @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Susan Pym (@susan_pym) reported 14 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

• 
  Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported 16 minutes ago from Brentford, England

  It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

• 
  Oak 🌳 (@_Oak01) reported 18 minutes ago from Paddington, England

  @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

• 
  Robbo (@sjr66qpr) reported 20 minutes ago from Richmond, England

  @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

• 
  Pam (@Winemonday) reported 24 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Martin Warner (@mwarn73) reported 25 minutes ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  Marzenna Czubowicz (@MarzennaC) reported 25 minutes ago from Brentford, England

  @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

• 
  Jack Teh (@JackTeh96) reported 27 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  tico tico no fubá (@ticolespaul) reported 41 minutes ago from Hammersmith, England

  @bt_uk hey, I need help please

• 
  antonio (@antoniofrank82) reported 41 minutes ago from Brentford, England

  I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

• 
  Lorraine Wall (@ainey68) reported 46 minutes ago from Harrow Weald, England

  @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

• 
  adam kinsley (@adamkinsley) reported 50 minutes ago from Harrow Weald, England

  @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

• 
  Adam King (@TheLoneRanger00) reported 50 minutes ago from Paddington, England

  @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

• 
  Graham Le Fevre (@MaverickLegacy) reported 51 minutes ago from Brentford, England

  @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

• 
  James Morris (@JamesMorris77) reported 52 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Stephen Shaw (@stephen11shaw) reported 57 minutes ago from Richmond, England

  @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Upham (@jeupham) reported 6 minutes ago

  @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!

• 
  Simon Roxburgh (@SimonRoxburgh) reported 9 minutes ago

  @bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.

• 
  Trevor Chenery (@Krisp06) reported 9 minutes ago

  @countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.

• 
  Mark (@skipjackToo) reported 10 minutes ago

  @bt_uk is your wifi down?

• 
  Mark Haynes (@IQuitMuskspace) reported 10 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Vic (@Torified) reported 13 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Euan (@euanwab) reported 16 minutes ago

  @asha_shar Any way to have wi-fi 5ghz as default or option? Xbox is one of the only devices that defaults to 2.4ghz with no way to get 5ghz unless you disable 2.4ghz on the broadband entirely. Some providers like @bt_uk don’t allow for that or splitting the network on their routers. Help!

• 
  JB (@tinkjlb) reported 21 minutes ago

  @bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!

• 
  Di Beirne (@ScattyCat) reported 22 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 23 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨