BT (British Telecom) outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Wembley, Harrow, Ealing, Pinner, Kensington, Ruislip, Brentford, Northolt, Southall, Edgware, and Richmond.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Hammersmith	Wi-fi	5 hours ago
Hammersmith	Internet	6 hours ago
Wembley	Internet	2 days ago
Harrow	Internet	3 days ago
Hammersmith	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Jack Teh (@JackTeh96) reported 34 seconds ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

• 
  Adam King (@TheLoneRanger00) reported 7 minutes ago from Paddington, England

  @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

• 
  Jack Teh (@JackTeh96) reported 11 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Lorraine Wall (@ainey68) reported 13 minutes ago from Harrow Weald, England

  @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

• 
  Stephen Shaw (@stephen11shaw) reported 14 minutes ago from Richmond, England

  @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

• 
  Cllr Anton Georgiou 🔶 (@anton_georgiou) reported 17 minutes ago from Brentford, England

  My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

• 
  Martin Warner (@mwarn73) reported 27 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  Mathew Wood (@matw69) reported 27 minutes ago from Richmond, England

  Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 29 minutes ago from Ealing, England

  Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

• 
  Graham Le Fevre (@MaverickLegacy) reported 30 minutes ago from Brentford, England

  @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

• 
  Jack Teh (@JackTeh96) reported 36 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Barry French (@Barry2103) reported 40 minutes ago from Richmond, England

  There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

• 
  Al Sarpong (@albsar1970) reported 42 minutes ago from Kensington, England

  Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport

• 
  Jenni Hibbert (@jhibbert1) reported 44 minutes ago from Hammersmith, England

  @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

• 
  tico tico no fubá (@ticolespaul) reported 50 minutes ago from Hammersmith, England

  @btbusinesscare hey guys. I need some help

• 
  Jeremy Trevathan (@JezzaTrev) reported 51 minutes ago from Hammersmith, England

  Why is my broadband not working in West London @bt_uk?

• 
  Mike Neale (@Mike_E_Neale) reported 53 minutes ago from Harrow Weald, England

  Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2

• 
  Sudhir Rawal (@ElmslieEnder) reported 55 minutes ago from Wealdstone, England

  What an enjoyable watch #poundland was @btsport . The rejuvenation of Chelsea. Can’t believe @eddiemacbawa was left in the cutting floor! Played at Harlington a couple of times and remember how awful it was as Sunday morning player let alone as a professional.

• 
  Sabīne (@SabineDreibe) reported 56 minutes ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Keith (@keithy1317) reported 58 minutes ago from Brentford, England

  @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 8 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  J (@jaysta1979) reported 14 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Gary (@petrolheadtoo) reported 15 minutes ago

  @bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.

• 
  Alan Reeve (@AlanReeve2) reported 15 minutes ago

  @bt_uk can you help, my emails have stopped working since arriving in Nevada. Everything is set up correctly and I've tried numerous things to fix it, can't even log in via webpage

• 
  Simon Smith (@Simoncitizen) reported 19 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  Claire Pulls Pints (@LandladyClaire) reported 20 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect

• 
  Mark Haynes (@IQuitMuskspace) reported 20 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 22 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported 24 minutes ago

  @bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon

• 
  grace hooper (@messalinahooper) reported 25 minutes ago

  @bt_uk so after 21 days of "service" I've had justv6 days of tv working without Internet dropping. That's really, really poor. If you don't cover Hurst Green then don't sell your service here