BT (British Telecom) outages and service status in Wembley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 8 outage signals in the last 24 hours around Wembley, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 2, 6:51 PM GMT+1.
- Internet (63%)
- Wi-fi (15%)
- E-mail (12%)
- Total Blackout (7%)
- Phone (2%)
- TV (1%)
The latest reports from users having issues in Wembley come from postal codes HA0 and HA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wembley, England
The most recent BT (British Telecom) outage reports came from the following cities: Brentford, Hammersmith, Harrow, Ruislip, Southall, Wembley, Ealing, Hayes, Kensington, Stanmore, Pinner, Greenford, Northolt, and Edgware.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Internet | 2 hours ago |
|
Hammersmith
|
Total Blackout | 3 hours ago |
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Hammersmith
|
Internet | 3 hours ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
Hammersmith
|
Internet | 6 hours ago |
|
Harrow
|
Internet | 7 hours ago |
Nearby cities with recent reports
25 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Nesli Shafak (@NesliShafak) reported from Hammersmith, Englandwhats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Pam (@Winemonday) reported from Richmond, England@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Rajeev Datta (@rajeevdatta) reported from Brentford, EnglandCan’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Robert Woolley 🇬🇧🇮🇪🏴 (@robertwoolley) reported from Brentford, EnglandIt rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Jamie Lyons (@JamieLyons97) reported from Paddington, England@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Barry French (@Barry2103) reported from Richmond, England@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Tom Westwater (@tomwestwater) reported from Kensington, England@bt_uk No given up- only 5 month left with BT so not a problem
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Jack Teh (@JackTeh96) reported from Hammersmith, England@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jobless Azzy (@AzzyChill) reported from Richmond, EnglandSo the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?
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Kass (@Kass1411) reported from Paddington, England@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Sabīne (@SabineDreibe) reported from Paddington, England@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Barry French (@Barry2103) reported from Richmond, England@bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.
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Mathew Wood (@matw69) reported from Richmond, EnglandWell done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!
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jrachw (@am_on_the_fence) reported from Richmond, England@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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antonio (@antoniofrank82) reported from Brentford, EnglandI regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Diego Semerene (@DiegoSemerene) reported from Hammersmith, EnglandAnyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.
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Bilal Ahmed (@Bilalahmadjj) reported@bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup
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Brian Waters (@BDubleYou) reported@Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...
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MartinⓂ VOTE FOR CHANGE (@smeemartin) reportedDay 364 with no broadband , @bt_uk still can’t be arsed to provide any actual service, just what passes for customer service these days, a useless AI pathetic response.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.
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Steve George (@Baggieboy1888) reported@bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
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Peter Nunn (@PeterNunn3) reportedThe heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@bt_uk Thanks for getting back to me. The complaint to your office in Sheffield over 6 weeks ago was closed and not dealt with. I'm so frustrated and disatisfied I'm pulling together evidence to complain to @Ofcom
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Andy250 (@Ministryofmess) reported@bt_uk can't get in touch with anybody about an Openreach issue. I keep getting text messages saying they are going to cancel our broadband engineer. Looks like a glitch in the system.