BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 10/09/2025 07:45

October 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Harrow, London, Staines, Barnet, Enfield Town, Croydon, Mitcham, Hounslow, City of Westminster, Paddington, Ashford, Hammersmith, Beckenham, Hackney and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley E-mail
United KingdomHackney Wi-fi
United KingdomHarrow E-mail
United KingdomLondon Total Blackout
United KingdomStaines E-mail
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stevie_blair Stephen Blair (@stevie_blair) reported

    @bt_uk hi I need help with a BT delivery of new router says it’s been delivered but hasn’t been

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk @yossarian277 dont get it mate, they hook you and then dont help you. got the bundle last week and been screwed with internet rates of 0.15mbs on the weekend

  • SonicUtd 💙Shelley (@SonicUtd) reported

    @bt_uk Hi I have an elderly hard of hearing friend who depends on his BT telephone as he uses hearing aids. His phone line was supposed to have been mended last week but it’s still very crackly and he’s struggling to hear. Can you help please?

  • elwoodaccounts Richard Jones (@elwoodaccounts) reported

    @bt_uk You won't answer the phone which is kind of what you are there for, your internet is not working so we are all screwed but you are happy to make glib posts about **** day and a camel. How about you fix the damn service that you charge so much for

  • MalwenGoch Malwen Goch (@MalwenGoch) reported

    @bt_uk Thanks but that link is no help. When I enter my phone number I get the message "The number entered is not eligible for this offer. Please check you have entered your number correctly." I don't want to order a handset, I want to know how to get two basic handsets instead of Alexa

  • CEdvardz The Edvardz (@CEdvardz) reported

    @bt_uk Help! I’m with @virginmedia and they are unbelievably poor in terms of customer service. The only redeeming quality is a 100Mbps service. I’d leave for anything >80Mbps. #virginmediaisdodgy

  • st3veno91 💜24-8💛 (@st3veno91) reported

    @btsport That incredibly biased French guy on the goals show is ridiculous. Please tell him to calm down!

  • Penarthoracle David Ford (@Penarthoracle) reported

    @bt_uk I am a customer and cannot make contact with anyone about my new order! Phones not being answered! Web chat stops!

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk a question- i said your engineer would not turn up and low and behold they didnt. What sort of mess is BT currently, absolute crap service and customer service to boot

  • lauwp17 Wai (@lauwp17) reported

    @bt_uk can someone know what they doing call me back about my broadband renewal. You repeatedly put me on the wrong contract despite speaking to 3 different people on 3 different phone calls. The customer service is shocking!!