BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 02/26/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, London, Southall, Southwark, Hammersmith, Kingston upon Thames, Thornton Heath, Croydon, City of London, Camden Town, Palmers Green, Waltham Forest, Wembley, Barnet and Harlesden.

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City Problem Type Report Time
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • matw69 Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • adamkinsley adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TammyWhiting11 Tammy Whiting (@TammyWhiting11) reported

    @bt_uk Can’t do it now, but it appears you have a wide spread problem. Perhaps pin a response at the top of your page for others. Hope you get it sorted soon

  • markal1974 Mark Green (@markal1974) reported

    @bt_uk Delayed installation! Next Tuesday is the latest I’ve been told yet Friday I was told it would be turned around typically within 48hrs! Over three weeks when both adults WFH is just terrible! I have a complaint in but nothing has happened!

  • LadyLes_ Lady Les 🙈🙉🙊 (@LadyLes on Truth / GETTR) (@LadyLes_) reported

    I opened a complaint with the call handler who referred to her manager, who still said no. Can you advise how I escalate this please? To say this is 'just the system' & take advantage of the vulnerable is a poor excuse & extremely disappointing @bt_uk

  • andydeltic andy (@andydeltic) reported

    @bt_uk That there is an issue… It’s been quoted to be fixed by 7/10. Interesting thing is that it’s now back on again…

  • whyteuk andy whyte 🏎 (@whyteuk) reported

    my @bt_uk broadband 'engineer visit' is now over a month late without a single proactive communication from bt. after 25 days, they elevated my complaints to 'complaint status', which apparently means they start to ignore me all together. advice: avoid bt at all costs. woeful.

  • BonnitaDoodles Bonnita Moaby (@BonnitaDoodles) reported

    @bt_uk changed to you less than months ago. I work from home and I have never had so many issues with my Internet cutting out! Hard to run an online business with no WiFi!!! Lost wifi again tonight.......

  • Hudson61600379 Hudson (@Hudson61600379) reported

    @bt_uk my broadband keeps drip yet you fix test says not?

  • Katy_Scarlet Katy 🐚🇺🇦 (@Katy_Scarlet) reported

    Yo @bt_uk can you tell me why my bill is the regular amount when I was ensured automatic compensation would be deducted as we have been without service for THREE WEEKS now? Switching providers would have been quicker.

  • Pandamoanimum Amanda (@Pandamoanimum) reported

    @bt_uk I have no internet and no TV. I’ve checked online to see what the problem is and it’s saying it’s outside my house and will take until Friday to fix! That’s ridiculous. I need the internet for work!

  • Katy_Scarlet Katy 🐚🇺🇦 (@Katy_Scarlet) reported

    @bt_uk It’s a main cable down. Which apparently can’t be fixed with any urgency. Can you tell me if we were to switch to fibre would we get connected quicker? A neighbour has no issue with theirs and they are fibre.