BT (British Telecom) Outage Report in Wembley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, Perivale, City of London, London, Ealing, Hackney, Southwark, Wembley, Walton-on-Thames, Teddington, Hammersmith, Barnet, Croydon, Southall and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
-
Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
-
Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
-
GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
-
john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
-
Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
-
subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
-
Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
dilberts dad
(@DilbertsD) reported
@bt_uk Please don’t insult me I have done all that and the engineer visited still got same problem...second open reach visited still not resolved....
-
Hannah Lynch
(@hannah_lynchx) reported
@bt_uk This is unacceptable we placed an order two days ago and already the customer service has been appauling. Such a poor start to our BT account.
-
Vince 🇬🇧
(@Virtual_Vince) reported
@bt_uk BT have closed the fault now with no explanation as to why an engineer didn’t turn up to check the Fibre cable inside my home. I’ll just carry on until my contract is up. Never had a problem with BT until now.
-
natalie stokes
(@natj74) reported
@bt_uk my mum had been told by one of your customer service reps that she’ll have to pay £800 to get out of her BT contract. Is this correct? If she had a decent service from you she wouldn’t want to leave!
-
😷 LSG 😷
(@LastSingleGirI) reported
@bt_uk Yes I have bt broadband. I seem to only have issues with my Sky. But this started happening after I upgraded my broadband a couple of months ago.
-
Justsumguy
(@Justsum32062003) reported
@mscollins11 @bt_uk Yeah.. not how it works, upgrading doesn't magically fix faults. It can be used to get new kit though. cool story tho
-
RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
-
Paul Hodson🧐
(@LitmusPho) reported
@Justsum32062003 @bt_uk I've worked in called centres... I can almost guarantee they're not... They're probably manic with grumpy people like me, but if it takes them so long to answer the call then they need to employ more peoplr to do so, both to improve customer service & support the staff they have
-
Aidan Fraser
(@aidanfraser789) reported
@Arjun_Singh3 Get @bt_uk to raise a job into @OpenreachHelp for a REIN engineer to attend. Shouldn’t be dropping daily and they’ll see that on the service layer data if there’s an issue
-
jaitchy
(@jaitchy) reported
@bt_uk I can access on my laptop. Just this new iPhone it seems. Will try on my old android shortly. I am sure it worked last week. iPhone updated last week and maybe that messed something up. Anyway thanks for your help.