BT (British Telecom) Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Hampstead, Islington, London, City of London, Wandsworth, Hounslow, Croydon, Hackney, Edgware, Uxbridge, Wembley, Southall, Hammersmith and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Hung Lee
(@HungLee) reported
from
London Colney, England
@bt_uk Yes. The line has been down for days. Need broadband for business!
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Skynet Programmer
(@Skynet__AI) reported
@bt_uk @TalkTalk Day 7 of having no internet. I get paid daily and cannot work until this is resolved. Unbelievable during times like this that you can treat customers this way.
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Maria Lundy (Hodge)
(@mariajlundy) reported
@ring_uk after waiting days to receive my ring doorbell from @bt_uk the thing does not work. Cannot begin to explain how infuriating this is, after spending 10 hours waiting for the battery to charge & now it’s too late to ring support. SO ANNOYING Is this gonna continue?
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@BTCare Thanks but as usual the FAQ is useless for actual problems. And no actual contact number on it either Have Reinstalled the app. No difference on two phones. No error message, just doesn't call the number
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Simmie66
(@bsimpson66) reported
@bt_uk Hi can u give me customer services number please
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Sci-Fi Fan
(@Eopie_Kenobi) reported
@bt_uk I had someone ringing my landline today saying money had gone out of an account, my mum answered and she did press number 2 unfortunately and only then put the phone down... How can I report this? Thankfully her bank account is fine.
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291 Media
(@291_media) reported
Absolutely shocking service from @bt_uk Wifi and tv installed 4 weeks ago and not once have either worked all day. Two engineers have just not turned up this week. Complaints constantly closed without resolution. When will this be fixed? #BTfail
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Candi
(@_candiii_) reported
@bt_uk You've closed my complaint, again, after claiming it is resolved. I'm still waiting for the final response so I can escalate to Resolver. Why are you withholding this from me?
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Lydbloo#JUSTSAYNO
(@lydbloo) reported
Today booked a BT engineer to SW UK home. Coming Monday. Customer services friendly but why oh why @bt_uk are you still asking if anyone has had Covid/symptoms recently?? You’ve never bothered abt health status before, if we’d had colds, measles or pneumonia so WHY ask today?
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Joy Sayer
(@joy_sayer) reported
@nsandihelp @bt_uk Thank you. This would explain why we have to remove the international filter. I wonder would it be helpful to mention this on your website, so others do not have this issue?
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Smart Cars
(@smartcarstaxis) reported
@BTCare worst customer care ever ! I am lied to all the time they never follow things through