BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 01/09/2026 20:35

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Camden Town, Southwark, Stanmore, Harringay, Paddington, Enfield Town, Greater London, City of London, Brentford, Hammersmith, Croydon, Watford and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MintMakerStudio Clare 🌻 - Mint Maker Studio (@MintMakerStudio) reported

    Another bit of crap marketing mail for you today! @bt_uk sending marketing mail to the male director of my female run company. If you look up the listing for my biz at Companies House, I am listed first.

  • kevsmac Kevin McAleer (@kevsmac) reported

    @btbusinesscare Are those amorphous blobs outside the building all that remains of customers that are waiting for you to fix their faults that you've actually created for them? @btbusinesscare

  • ccmtcl cpm (@ccmtcl) reported

    @bt_uk My BT TV contract is about to run out and I don’t want to renew it. Do I need to do anything or will it automatically cancel?

  • nigep Nigel Parrish (opps/up/side) (@nigep) reported

    @Pterangelol @bt_uk Interesting. Trouble is the system will bill anyway automatically and it’s a right hassle trying to talk to someone at BT.

  • mummykay74 Kay Leaver (@mummykay74) reported

    @BTCare I reported a broadband fault (which resolved itself) was told I’d receive a mini hub, never received it and have had an email telling me that I’ll receive instruction on how to send it back! Help pls

  • kevsmac Kevin McAleer (@kevsmac) reported

    @btbusinesscare I've talked to your complaints team and there is literally nothing that the entirety of BT can do about it. Its simply a process that cannot be broken. If one of my customers is impacted by a mistake I'd make - I'd be on a motorbike with a new simcard to get them up an running.

  • kelffi kelly (@kelffi) reported

    @bt_uk Update. Claire was no help at all in our private message and has informed me that I’m stuck in my contract until 2023. They will not do anything to help me, however even though it’s impossible to downgrade me they can quite easily upgrade me. Disgusting BT. Avoid this company.

  • GuardiArmy Thomas Guardi (@GuardiArmy) reported

    @bt_uk So you phoned to tell my bill is going up by 10% and you can offer me a better deal that will actually cost me 10% more on top of that - but you really want to ‘help you out’ What a great deal eh!

  • Dyoung41290832 D young (@Dyoung41290832) reported

    @bt_uk Any chance of you people actually bothering to run a service that works? No broadband since last night - which means no phone and no ability to work. Will you be reimbursing me for the money I've lost?

  • KamSingh27 Kam (@KamSingh27) reported

    @bt_uk broadband was not working all day yesterday, engineer fixed issue this morning and now it’s gone down again! I need help!!!