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BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wembley come from postal codes HA9 and HA0 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Enfield Town, Barnet, Hammersmith, City of Westminster, Croydon, Hounslow, Hampstead, Muswell Hill, Fulham, Paddington, Wandsworth, Wembley, and Hackney.

CityProblem TypeReport Time
London Internet 8 hours ago
Southwark Internet 8 hours ago
London Internet 10 hours ago
Enfield Town Internet 17 hours ago
Barnet Internet 1 day ago
London Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • DavidRobson84
    David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • devanikindia
    devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • adekoya_k
    MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • peter33266430
    peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • profmyster21
    Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • MarianasBits
    🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • erossiniuk
    Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • DaveOCarroll
    Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • rob_fisher_efc
    Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • funeralballx
    Jordy 🦇 (@funeralballx) reported

    So @bt_uk are planning on rising prices and get they cannot give us a consistent service? Can’t wait to leave in July.

  • gareth71
    Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @bt_uk How can I contact a U.K. based engineer to report a network issue? The only thing your website offers is a ‘virtual assistant’ thing which connects me to an agent based in a different country and then disconnects me mid-conversation.

  • RCorless33
    Ryan (@RCorless33) reported

    @bt_uk you lot are absolutely ******* useless honestly. I’m so ******* ANGRY with your service it’s unbelievable.

  • Weesy1991
    Bearded Weesy (@Weesy1991) reported

    @bt_uk my internet isn't working consistently and won't allow me to access websites. I have restarted the router already. Are there problems on your network?

  • julie_adidem
    Julie Draper (@julie_adidem) reported

    He then transferred me back to faults to someone who also promised early termination of the contract. He put me on hold to get through to the correct team and then cut me off after five minute. @bt_uk this is disgusting. I want this contract cancelled but no one will help.

  • 1978scotty
    scott (@1978scotty) reported

    @bt_uk Hi appreciate that I claim back but doesn’t really help when our previous service was fine and the feedback hasn’t really been helpful, not sure if you can provide some info VOL013-649054468683

  • luke_piner
    Luke Piner (@luke_piner) reported

    @bt_uk your service is shocking - we have been without internet for 15 days - called your teams 5 times over the past few days. Promised a call today to update us and still nothing we call this evening and get told the order is cancelled! This is ridiculous!!! @MarcAllera

  • dpphotostudio
    DP Photo Studio (@dpphotostudio) reported

    @bt_uk I will propagate this horrible experience to everyone I can reach for the foreseeable future. I had enough!

  • gareth71
    Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gareth71) reported

    @bt_uk I'm having one more try with the 'Eiva' virtual assistant jobbie. Finally managed to sustain a conversation with an Openreach agent somewhere a very long way away. It's painful - I've explained the exact nature and location of the problem several times, but they don't get it.

  • NozferatuAgain
    Neil (@NozferatuAgain) reported

    @AckerHeron @bt_uk I've found that out since,the problem is that Openreach don't seem to know either