BT (British Telecom) Outage Report in Wembley, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: City of London, London, Croydon, Hackney, Mitcham, Camden Town, City of Westminster, St Albans, Enfield Town, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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Paul Barlow
(@PBarlow85) reported
from
Rickmansworth, England
@bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barrett Heating
(@HeatingBarrett) reported
@btbusinesscare what an absolute shower **** this lot really are If you are considering changing to BT I beg of you DONT!!!
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Melissa Liverpool
(@MISSYJO31) reported
@bt_uk Hi, my WIFi is down again, any idea when it will be fixed? Thank you
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DazM33
(@dazM33) reported
@bt_uk Hi, I have broken the remote on my BT vision box how do I get a replacement? And is it free?
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royal_k
(@royal_k80) reported
@bt_uk Sorry doesn't allow me to listen to music without buffering or to speak to relatives & friends abroad online without a frozen screen. I want wifi that works- the service I am paying for #NotFitForPurpose
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Andy Martin
(@andyhmartin) reported
@bt_uk No signal at home for mobile WiFi and broadband via phone line gives 1.8Mbs. 🙌
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Lost Phoenix Gaming
(@lostphoenixuk) reported
@bt_uk It sounds complicated but really isn't (just a long workaround because of the hub being so restricted) I know I am working with stuff beyond anything the "average" customer would use & the solution is a simple one but complicated by the hub not wanting to play well with others
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Jillian
(@Jillian1979s) reported
@bt_uk vulnerable and disabled adult at home, can’t use telephone as fault on the line. Unable to make calls in an emergency due to not being able to hear anything because of faulty line! Been advised fault on telepgraph pole. At what point is the fault deemed to be urgent !!
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Sam Hill
(@samanamz) reported
Find it ridiculous that I can’t cancel my @bt_uk order today (because I’ve changed my mind about BT) but I can cancel it tomorrow if I refuse the engineer today?! I appreciate its last minute but surely better to not have an engineer come here in the first place?
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Darlington Jack💙
(@UKgnome) reported
@bt_uk As the Ashes has been terrible for us is there any chance of a refund for my BT sport?
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Patrick Harnett
(@patrickharnett5) reported
@bt_uk I know where I'll be going when my contract ends during channelling times you know who's out for your money sky were happy to help me reduce my bill even when I contract