BT (British Telecom) outages and service status in Wembley, England

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Ealing, Richmond, Wembley, Harrow, Brentford, Paddington, Brent, Hampstead, Northolt, Ruislip, Preston, Stanmore, Edgware, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	5 hours ago
Hammersmith	Internet	17 hours ago
Hammersmith	Internet	2 days ago
Ealing	Internet	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

• 
  Martin Warner (@mwarn73) reported 4 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  Barry French (@Barry2103) reported 5 minutes ago from Richmond, England

  @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

• 
  Jack Teh (@JackTeh96) reported 5 minutes ago from Hammersmith, England

  @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

• 
  Anne De'Ath (@AnneDeAth) reported 9 minutes ago from Harrow Weald, England

  @bt_uk Sorry, doesn't work. Text fails to send.

• 
  Nitin Suriacant (@Nitin_s1) reported 12 minutes ago from Brentford, England

  @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

• 
  subhash r ghosh (@submita) reported 12 minutes ago from Harrow Weald, England

  @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

• 
  Pam (@Winemonday) reported 14 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Jack Teh (@JackTeh96) reported 14 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 16 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  Henry (@erossiniuk) reported 23 minutes ago from Kensington, England

  Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

• 
  Temporary Prime Minister (@IllegalDThe5th) reported 25 minutes ago from Ealing, England

  @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

• 
  Jack Teh (@JackTeh96) reported 29 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Judith (@Judiky) reported 30 minutes ago from Brentford, England

  @bt_uk guys, no internet in NW105AH all day. Any help?

• 
  Oak 🌳 (@_Oak01) reported 40 minutes ago from Paddington, England

  @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

• 
  ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported 40 minutes ago from Brentford, England

  I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

• 
  Martin Rowell (@barbary51) reported 41 minutes ago from Hammersmith, England

  Over a month now without telephone line. @bt_uk case manager is Liam, but despite my calls no callback to say sorry, or what’s happening. Appalling service from @BTCare @bt_uk

• 
  Richard Small (@letter_presser) reported 46 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  Phil Craig (@philmcraig) reported 47 minutes ago from Richmond, England

  @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

• 
  J Andres 🎧 (@JAndresDJ97) reported 50 minutes ago from Brentford, England

  @btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’

• 
  Jack Teh (@JackTeh96) reported 56 minutes ago from Hammersmith, England

  @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Marsland (@StephenMar68207) reported 8 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  JARVIS (@grantjarvis666) reported 9 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  The Evolution Of Life (@TEOL85) reported 11 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

• 
  Graeme Wallace (@Waldomatt) reported 11 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  John Upham (@jeupham) reported 11 minutes ago

  @bt_uk My landline (01252) 514372 was restored yesterday (April 9th) by @WeAreOpenreach (thanks!) after not working since March 9th. Who do I contact regarding compensation? @Ofcom Many thanks!

• 
  Trainstation Fitness (@tsfitness2) reported 13 minutes ago

  We’re really sorry to all our customers affected by the ongoing internet outage. Our service has been disrupted and, despite relying on BT Business for support, we’ve been left without the help we urgently need. We know this has caused frustration and inconvenience @bt_uk

• 
  Chris Fletcher (@Get_Fletch) reported 13 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  MiltonKeynesCAB (@MK_CAB) reported 16 minutes ago

  @btbusinesscare IMP-161473302 - still unresolved despite being opened in first week of December. Escalated in January and still unresolved. We need a resolution , not updates advising us you're still 'working on it'. The impact on our clients isn't acceptable.

• 
  Caz Morgan (@CazMorgan5) reported 17 minutes ago

  @bt_uk What a joke of a reply. As I said, my boss was on the phone to you for hours on end; 4.5hours being passed from pillar to post and you want him to do that again? Why does the customer have to do all the chasing for your mistake?

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 17 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.