BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 01/14/2026 01:30

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Hampstead, Islington, Hounslow, Hackney, Barnet, Hayes, City of London, Southwark, Tower Hamlets, Uxbridge, City of Westminster, Greenford and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Wi-fi
United KingdomLondon Wi-fi
United KingdomHampstead Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DawsonSdws74 Steven Dawson (@DawsonSdws74) reported

    @bt_uk Would stay well clear. Customer service is absolutely shocking. Always pass the blame and never do what they say they will!

  • angus_dodds Lestoh Owl (@angus_dodds) reported

    @lorrainemking @bt_uk I rarely complain at length when **** like this happens. I give them a chance to redeem themselves, if they don’t, I then give someone else my money! Had two small issues with Asda - they failed to respond. I reckon they’ve lost at least £50k in weekly shop spent over 10 yrs!

  • MissDeaneDrama Miss Deane 🎭 🪰 (@MissDeaneDrama) reported

    @bt_uk It’s pointless at this stage as the main hub has also arrived. If there are any problems with the main hub we will just cancel and go elsewhere.

  • dvinice Tactics Tim (@dvinice) reported

    @bt_uk Hello, I left on the 17th May and was expecting a final bill today but I seem to have received a normal bill instead? It also shows the following month for my normal service price for some reason? Can you take a look please. I got the “sorry you are leaving us” letter.

  • ahj321 ahj321💙standing with 🇺🇦 (@ahj321) reported

    @bt_uk Just a quick thank you to the person who has helped me with my Mum’s account. I thought the issue would take ages to resolve, but he’s sorted it over one phone call (sorry I don’t know his name). 💐

  • sipak_uk Siddons Packaging (@sipak_uk) reported

    @btbusinesscare I'm having issues with waaaaaaaay more than your chocolate teapot email address. BT are close to giving me a nervous breakdown. 🤬🤬🤬🤬

  • pixelherder Karl Randay (@pixelherder) reported

    @bt_uk Frustratingly for what might have been a very simple mistake nothing can be done, have checked. It's far too complicated to unpick apparently. Nice support team your side, but frankly ridiculous this cannot be undone due to archaic systems in place.

  • TGBakehouse Takeshi Fujisawa (@TGBakehouse) reported

    @DrGaryWood @bt_uk They are forcing me to take a new contract and charging me one-off £29.99 for broadband connection for the chaos they caused. The service will start 13th June apparently, more than two week. Not happy at all.

  • MYself_VT @VT (@MYself_VT) reported

    @bt_uk @LabourMinistry @HMOIndia The worst company I have ever joined HR Team Treats ex- employee like ****.

  • shottersnati0n Joe (@shottersnati0n) reported

    @bt_uk Stop sending me texts saying "your service should be working" when it is not working