BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 02/05/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Northolt, Hackney, Paddington, Uxbridge, Hounslow, Wandsworth, Feltham, Islington, Chertsey, City of London and Greater London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PodcastWtdty What They Don't Teach You podcast (@PodcastWtdty) reported

    @bt_uk Sorry if I wasn't clear. I meant work video conference calls. I'm having issues with my 12-month BT WiFi hotspot contract. Please help! 🙏

  • Amused_moosey 💙💉Mr Loud & Annoying (@Amused_moosey) reported

    @bt_uk BT + Brainless & Terrible? A relative is moving house NEXT Monday and so BT cut off their phone line yesterday, a whole week early!

  • MaraTime14 Mara Time (@MaraTime14) reported

    @bt_uk fix the Internet you **** houses. Raise my bills and this is what happens, I am going to charge you for my firms backup provider. Absolute circus of a company, BT More like bollocks.

  • KathyPearson1 Kathy Pearson (@KathyPearson1) reported

    @bt_uk Well another day wasted #annoying 19/03Email changing start date for broadband to 22/03 txt msg saying engineer will visit between 8am and 1 pm on 19/03. On 21/03 txt msg service will be up and running on 22/03. It wasn’t #nobroadband. @bt_uk what on earth is going on?????

  • knightxxxl Kevin Knight  (@knightxxxl) reported

    Well that’s @skytv cancelled, can’t believe after 18 years of being a customer with them that they can’t do better than @bt_uk for a tv package?

  • Tammah17 Tammah (@Tammah17) reported

    @bt_uk I’ve had no internet or landline telephone since the 13/03, 4 failed engineer visits later and I’ve been on hold waiting for a manager for over an hour and just had the phone put down on me. What kind of business are you running?

  • NaomiLWood Naomi Langford-Wood (@NaomiLWood) reported

    @clarescastle @HMRCgovuk @bt_uk I know HMRC is appallingly badly organised and makes many errors. There should be some competition as it is a monopoly....

  • MillerRufc99 Miller (@MillerRufc99) reported

    @SkySportsNews Couldn't care less, think it's time to cancel my sky sports subscription and get @btsport

  • waynechivers1 Wayne (Wazza) Chivers (@waynechivers1) reported

    @bt_uk The engineer is only doing the phone line, what about the rest of it. I am not paying a penny until I have full service, then as I said I am only paying half.

  • eaves_tony Tony (@eaves_tony) reported

    @NHRA watching gatornationals highlights on btsport espnhd in uk, worst coverage ever seen, just commentary, how can you show motorsport and cut out all engine sound!!!!