BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 01/18/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hampstead, Croydon, Hammersmith, City of London, Hackney, Greater London, Harringay, Thames Ditton, Iver, Southwark, Ealing, Uxbridge, Barnet and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomCroydon E-mail
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomCity of London Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcanesDuLion ✝︎ 𝕿𝖍𝖆𝖙 𝕷𝖎𝖙𝖙𝖑𝖊 𝕭𝖎𝖙𝖈𝖍 ✝︎ (@ArcanesDuLion) reported

    @bt_uk We’re still having to reset the router three - four times a day, she keeps losing internet on her mobile phone. Internet fails to respond until it’s been on for a while on the desktop. Feels like the routers outdated and she’s just updated her agreement contracts. Poor signal.

  • JordanMeyer1994 Jordan Meyer (@JordanMeyer1994) reported

    @bt_uk @OpenreachHelp we’re on our third week with no Wi-Fi - your customer service is absolutely disgusting. Repeatedly told an engineer is working on a fix and every time we pass the broken box outside there’s no one to be seen. What do you do all day?

  • jimbobmilne James Rucci O'Brien (@jimbobmilne) reported

    @bt_uk Hi. Why was I charged for a broadband package that was cancelled in the first 14 days, as it was so slow? Thanks. James

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk Continuing again not good enough.Come on surely me n my Neighbour up the road should be priority n not sometime this week n if not by dec12th I have phone again.come on BT n Openreach.I was told I was a special customer n this happens.Come on ty.

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported

    @bt_uk @NorthernJam This will be EE/BT. “My 900mb is slow , currently 350mb” “ Are you running any other devices “ “Yes an iPad and iPhone “ I’m sure there’s an ad showing 100 devices . Ffs

  • elenwjslt Elen Jones (@elenwjslt) reported

    @bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since 24/11/22 that an engineer would be out but they keep postponing to the next day.

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk I manage my MIL account for her and we’re trying to look at options for upgrade from landline only, to broadband and phone, - I just want to know what’s available for her as a customer of 20+ years!

  • elenwjslt Elen Jones (@elenwjslt) reported

    @bt_uk The service with EE but we’ve been told that it’s a BT phone line therefore they’re the ones that will be fixing it as it’s an external fault. We’ve been told nearly every day since last week that an engineer would be out but they keep postponing to the next day.

  • NorthernJam Mark (@NorthernJam) reported

    @bt_uk howay what’s going on with the poor service last 24 hours? Paying top Wack for this rubbish DH3 1

  • alesi_t TAlesi (@alesi_t) reported

    @bt_uk I have been trying that for over a year but i get no renewal options. Do i sign up as a new customer? Ive no interest in calling a sales team. i just want to renew