BT (British Telecom) Outage Report in Wembley, Greater London, England
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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, Harrow, City of Westminster, Hackney, Barnet, Uxbridge, Perivale, City of London, Ealing, Wembley, Walton-on-Thames, Teddington and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Harrow |
Phone | |
| City of Westminster |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@LEE74656) reported
@bt_uk are losing a customer if they keep me waiting for internet and TV much longer. Activation is on the 2nd may but then how long until I get an engineer 😡. Another two weeks?!? 😡😡
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Jack Brokenshire
(@JackBrokenshir2) reported
@BakersTweet @bt_uk No problem
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prada🏳️🌈
(@pradaliama) reported
@bt_uk But it would still be more cost effective for me in the long run to just pay the cancellation fee and then rejoin as a new customer at the lower rate.
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Monton Holistics
(@montonholistics) reported
Can someone from @bt_uk help please? Mum no longer able to use her landline, advised your associate Liam 10th April to cancel and advised she has to pay £169.24 as penalty for breach of contract. Told contract ends Aug 2024 - mum is 100 years old. #misled #misold
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Barraboy 🏴🇬🇧🇪🇺
(@SamArmstead) reported
from
Quorn, England
@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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bernie westacott
(@berniewestacott) reported
@btbusinesscare Thanks, Vicky. As I'm currently trying to explain to someone on your Business chat, this is such a mess and so complicated that an accounts person is going to have to do some digging and then come back to me. Phone call this morning just went round in circles and couldn't fix it
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Michael Williamson
(@michaeljw_97) reported
@bt_uk Hi, again. I took out fibre 2 which started on Monday but i only get the fibre 1 speeds of 50 down, 9 up. We've had sky and vodafone before who could give us 18 up.
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J K
(@jrkeiko) reported
@bt_uk @BTCare you supposed to cancel my contract but have instead charged me £50
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Ali Forry
(@ali_forry) reported
@shomac28 @bt_uk Same here, by far the worst company I have ever had dealings with. Still makes my blood boil 3 years down the line 😤
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Asiankwok.eth
(@asiankwok) reported
@bt_uk yo why am i getting a text everyday saying there's a problem with my connection in this area - it's been one a day for more than a week. glad you put the price up and then text me everyday with problems. good.