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BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Why is my BT (British Telecom) service not working?

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The latest reports from users having issues in Wembley come from postal codes HA9 and HA0 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Wembley, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, Islington, London, Southwark, Enfield Town, Barnet, Hammersmith, Croydon, Hounslow, Hampstead, Muswell Hill, Fulham, Paddington, Wandsworth, and Wembley.

CityProblem TypeReport Time
City of Westminster Internet 1 hour ago
City of Westminster Internet 2 hours ago
Islington Internet 3 hours ago
London Internet 14 hours ago
Southwark Internet 15 hours ago
London Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • Winemonday
    Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • MJ_Wong
    Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • DecorTiles
    Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Starfox118
    Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • janemeans
    Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanHUT41754481
    Alan HUTCHINSON (@AlanHUT41754481) reported

    BTsport **** again why can you not finish a broadcast MOTOGP qualifying cut of before MOTO2 had finished why does this keep happening?

  • janemcon
    janemcon (@janemcon) reported

    @bt_uk appalling service from BT have been trying to sort an issue regarding accounts for nearly a month. Have been passed from pillar to post and still got nowhere

  • T7b42
    T7b4 (@T7b42) reported

    @bt_uk Is there a outage or something up with BT Broadband? I'm having troubles with connecting with having 150+ ms, I usually have about 20 - 30 but all morning I have been disconnected from Wi-Fi. P.s I have reset an restored the router multiple times. :)

  • vintagemary1
    John (@vintagemary1) reported

    @btsport Just a shame I have to mute the commentary. Darren Fletcher never pauses for breath and any stat he finds particularly interesting is repeated on numerous occasions.

  • Sandii_12
    Sandra🌸 (@Sandii_12) reported

    @bt_uk I must say you have the worst dpa ever… so just send a code to a phone and that’s it? No further checks or asks to make sure you are talking to the agreement holder? Wow

  • MrJGRMac
    officialjrmac16 (@MrJGRMac) reported

    @virginmedia I’m on the phone now to someone but not getting anywhere. Been told I have to wait 7 mins and keep resetting our router which I have done about 40 times in the past month alone. @bt_uk would you kindly offer us an internet service which is reliable…

  • ElysianBliss13
    Elysian Bliss (@ElysianBliss13) reported

    @bt_uk I had visited @EE store and signed a 36.99 for 1 year contract. #False promise, didn't get the deal I signed. Contracted customer care & they're unable to view my request. #NeedResolution.

  • parchedmammal
    kieran cahill (@parchedmammal) reported

    @bt_uk Upgraded internet on Tuesday have no internet now since Thursday morning. Engineer out on Thursday and yesterday but no fix. EE box sent out doesn’t get signal in my area. Very frustrated now

  • peterwb1
    Peter Bailey (@peterwb1) reported

    @bt_uk we moved over to your service last week on Tuesday, waited for your 3 settling days and the service has not worked properly. @WeAreOpenreach @OpenreachHelp have confirmed there is an issue with the line. Still waiting for service 10 days on, what’s the SLA?

  • MikeTheNight40
    Mike Night ATAW (@MikeTheNight40) reported

    "I can't believe they havnt sponsored that towel yet" **** off @btsport that ain't what this is about.