BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 12/31/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hackney, City of London, Southwark, Hounslow, Hammersmith, Stanmore, Wandsworth, Paddington, Enfield Town, Barnet, Waltham Forest, City of Westminster and Harringay.

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City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WynJones44 Wyn Jones 🏳️‍🌈 (@WynJones44) reported

    @bt_uk For the second time in 2 weeks the phone line & hence internet have failed. I reported as per instructions on Wednesday. We follow up today to be told no solution before 29th. So struggling to work at home off iPhone plus internet over Christmas & bank holidays. Any advice?

  • TWoolf4 TWoolf (@TWoolf4) reported

    @bt_uk When the connection fails. The router provides a guide to try to help restore the connection. When that fails, it provides a contact number. Which is the wrong one

  • eyez_in EyezInTheWoods (@eyez_in) reported

    @bt_uk All good now. Its just rather frustrating that while installing a neighbor about 6 houses Internet connection was broken. Thanks for getting back.

  • _gordongeorge Gordon (@_gordongeorge) reported

    @btsport How do I cancel my Monthly Pass? If I go to 'My BT' and then click on 'Your products' I see 'BT Sport - Add now' as an option which is odd as I can watch it already. I see no Monthly pass displayed on the 'Your Products' page. And I see no option to cancel.

  • RiojaPlease Stephen may have wine 🇪🇺 (@RiojaPlease) reported

    Anyone else having problems with @bt_uk Internet tonight? Or is it with @NetflixUK just tried Prime and working fine, must be Netflix again!

  • PlugsUkof UKOF-plugs (@PlugsUkof) reported

    @bt_uk I’m sorry how can a service we pay so much for be so consistently bad. BT you guys are horrendous it’s the 4th day in a row im waking up to using my mobile data to message my family because your wifi is unreliable & **** !! Sort it out ffs

  • ddimples10 D Dimples!!! (@ddimples10) reported

    @bt_uk Christmas is ruined. Literally sitting in silence because BT broadband is not working again for the 101th time. Sick of seeing that orange light. Sort it out please 😑no engineer till Wednesday you say that’s really helpful @bt_uk … NOT

  • RiojaPlease Stephen may have wine 🇪🇺 (@RiojaPlease) reported

    @bt_uk Thanks Catherine, I think a Netflix problem though after rebooting all devices, I will use your advice if needed later, and hopefully your shift ends soon

  • NaomiSummers Bloodbabe2003 (@NaomiSummers) reported

    @bt_uk Tried this. You allege the hub is the issue but it doesn't explain my connection nosediving to less than 1mbps every evening after 8pm. The hub worked fine before works on the merger between EE and BT. Just tell me if your server load is struggling to cope.

  • mqrkkkkkk mark (@mqrkkkkkk) reported

    @bt_uk hi - may I ask why our home internet keeps failing on us every few hours? Is there service disruptions or works being carried out? We’ve been losing coverage consistently throughout the week!