BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 02/28/2026 05:25

February 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: City of Westminster, London, Croydon, Hackney, Camden Town, Hanwell, Waltham Forest, City of London, Brentford, Barnet, Hammersmith, Islington, Southall, Southwark and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomCity of Westminster Total Blackout
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomHackney E-mail
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • AnnaGoodman1 Anna Goodman (@AnnaGoodman1) reported from London Colney, England

    @btbusinesscare Never again

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @bt_uk I would like to cancel my contract as I've been with BT for more than 18 months now and I'm moving abroad. Everytime I call, I'm waiting in a que and you can't cancel online... I don't want to be forced onto another 18 month contract. Thanks

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    Really not happy with @bt_uk or @OpenreachHelp @WeAreOpenreach at the moment. Terrible service, communication and ridiculous systems/no joined up thinking! What am I paying you for? Awful.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Adam67737787 Toad (@Adam67737787) reported

    Everyone so ya self a favour an don't use @bt_uk landline or broadband they're so unreliable. 4th week of phone an internet goin off. Pootang doesn't describe how pootang they are. 4 customer service calls an 2 engineers cudnt fix it so now on to my 5th call an 3rd engineer.

  • Pauline54232922 Pauline Turner (@Pauline54232922) reported

    @JaneMinter @bt_uk I got rid years ago but kept the email service. Recently BT email went to pot, probably because of the split with Yahoo. I'm paying £7.50 a month for a not fit for purpose service. I wish you luck in getting an answer. Btw Merry Christmas!

  • JaneMinter Jane Minter (@JaneMinter) reported

    Sad that the only way I might get to speak to someone at @bt_uk to sort my issue out is to do an online complaint. Phoning is rubbish - keep being cut off, wait for ages and then have to explain again. Cut me off when I ask for escalation. Sad that BT are so poor at customer care

  • Theoola1 #EndSARS (@Theoola1) reported

    @virginmedia are you guys gonna help us get PS5’s the same way @btsport and @EE have done for their customers?

  • laramaxoscar Joan Clarke (@laramaxoscar) reported

    @bt_uk I really regret upgrading to halo, causing me nothing but trouble and no help from you lot! Not happy at all.

  • TraceyRoy01 Tracey Roy (@TraceyRoy01) reported

    @bt_uk Hi Rita, thank you for your reply. I had tried that and it doesn't work. I've also tried playing the messages but it just shows 0s where the length of the message should be?

  • beef_theblue Keith (@beef_theblue) reported

    @bt_uk you guys messed up my house move order and had to set me a new profile but now I can’t login/create a new BT ID to raise a complaint, do you have an email address so that I can give a long list of everything that needs fixing! Thanks

  • razmo123 razmo (@razmo123) reported

    @bt_uk Thanks. I had a call but was on hold for 38 minutes with no resolution (3 hours of calls in total now). Advisor named James said he apply a £50 credit to account which is yet to arrive and still no resolution to original issue.

  • emmaroo74 Emma Smith (@emmaroo74) reported from Glasgow, Scotland

    @bt_uk OMG! Why did I become a BT customer? You have to be the most incompetent company I have ever dealt with. I joined you on 18th October and its been a disaster since. Please can someone who knows what they are doing contact me.

  • AlexxOzzy_ Alexx 💁🏼‍♀️ (@AlexxOzzy_) reported

    @VibePay Would be amaze to have our bt sports subscription paid ! @btsport My partner was thinking we’d have to cancel it to save money so this would be perfect!!! #VibePayFriday