BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 12/02/2025 20:20

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Wembley, Hackney, London, Hammersmith, Wandsworth, Hounslow, Harringay, Croydon, Southwark, Feltham, City of Westminster, City of London, Enfield Town, Southall and Ruislip.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomWembley Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • BobFootprints FootprintsFoundation (@BobFootprints) reported from London Colney, England

    @btsport you must be the worst communications company in the world. I cancelled my BT Sport subscription as I was unable to contact you be telephone ! Your answer 50% reduction. No thank. I now get a demand to pay. Online banking act no you quote has 30 different id’s !

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • David8891 David Chant (@David8891) reported

    @bt_uk Early May was when I upgraded. Having to go fibre direct as bt cannot fix a fault in my area. Can even get new line installed. Becoming a joke now

  • CalumSumners_ Calum Sumners (@CalumSumners_) reported

    @bt_uk I’ve been told the earliest appointment is the 21st of June so unless you can move it earlier no one can be of any help, it’s been nothing but trouble trying to get you to do it if I’m honest

  • sucooke Sue Cooke (@sucooke) reported

    Such a contrast in customer service between @TalkTalk and @bt_uk I had a problem, contacted BT by text, and was phoned back really quickly. The operative that I spoke to did her best to sort things, phoned back at the end of her shift, and gave me her email just in case. Good job

  • DrPixie Dr Pixie Mckenna (@DrPixie) reported

    @TTRockStars @btsport Help...I was rubbish !!!

  • tweetawix Wixey (@tweetawix) reported

    @OnlyDads @bt_uk Oh I left BT about 12 years ago and never looked back…

  • Catheri67016435 Catherine Walsh (@Catheri67016435) reported

    @bt_uk Have to agree with all negative responses. 14th(or is it 15th, lost count)OpenReach engineer due out. Download & Upload speeds appalling & not met 'speed guarantee' last 18 months. BT needs to understand that this Unbreakable ad is insulting to longstanding, let down customers

  • hurstwoodandy Andy Park (@hurstwoodandy) reported

    @katewalsh11 just watching Spain v Nederlands and whilst the Dutch are excellent the lack of respect shown to the Spanish team by the commentators who don’t seem to know any of their names is poor, not to mention the Dutch TV production #biased #btsport #EHC2021

  • Gatehome4 Gatehome (@Gatehome4) reported

    @England @bt_uk @JackGrealish Good player, but he goes down way too easily. Stay on your feet mate. Remember this is a full-contact man's game.

  • tjwillco Theresa Willson (@tjwillco) reported

    @EE recently upgraded our phones and signed up for @bt_uk broadband at the same time, was told we’d get a discount for doing both and in fact our bill is higher than ever! Who can help me please?

  • R_RobertWalker R Y Ɐ N (@R_RobertWalker) reported

    @bt_uk hotspot has been down for 3 days in the Enham Alamein, Andover region. Wondering if I could get an update on what's going on with it as I pay for the £39 month pass that I'm getting no internet for now. Thank you.