BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 01/19/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Uxbridge, London, Hackney, Croydon, Wembley, Southall, Hammersmith, Hounslow, Hampstead, City of London, Greater London, Harringay, Thames Ditton, Iver and Southwark.

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City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomCroydon Internet
United KingdomHackney Internet
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Team_RALF Team R.A.L.F. (@Team_RALF) reported

    @bt_uk Have been trying to get in touch with BT. I am a Halo 3+ customer, have all comms with you. Have launched a complaint as I haven't been able to install the new Norton anti-virus, have phoned several times. When are you planning to respond? How are non Halo 3+ customers treated?

  • kennyflockhart Flocky! 😁 (@kennyflockhart) reported

    @bt_uk 2/2 On top of the, money was taken from my account without my permission ANDyou want to increase my monthly bill +£30. I’m now not being given what I was promised. Lost ALL faith in BT. I will be calling soon to cancel my contact having been with you (in total) for 39 years!

  • laurenkfaith lauren faith (@laurenkfaith) reported

    If you still don’t want to have WIFI for over a month I would highly recommenced @bt_uk the worst !!!!

  • JJNB92 Jack (@JJNB92) reported

    (1) @bt_uk you've disconnected the wrong one of my two broadband accounts, causing me significant expense (time and finiancial) in order to attend the remote course I am on tomorrow. Agents friendly, but unable to help - fault caused by a different team. They're unable to book a

  • truthloveheal Truthloveheal (@truthloveheal) reported

    @bt_uk We stupidly left you last year and it was the worst decision we ever made can’t wait to come back to you ASAP

  • NickyC241 Nicky Coaley (@NickyC241) reported

    @bt_uk the service my parents have received is appalling. This needs resolving now, they are being lied to by your representatives, how do I escalate to get this resolved properly. The person they spoke to said if they complained it would come to them!

  • DaveParratt123 Dave Parratt (@DaveParratt123) reported

    @bt_uk So, after dozens of phone calls and many excuses my 90 yr old housebound mother will continue to be without any phone , internet or life line service for over a week because BT terminated her previous supplier BEFORE setting up a new one @Ofcom #irresponsible #unaccountable

  • SuGo96 Susan (@SuGo96) reported

    @bt_uk Hi. BT youview box catchup isn't working. Comes up with error code YVM105. Have tried restarting box/router, updating software but not working. WiFi and TV channels working fine. Any other cause for this?

  • digitalfailure Brian Woods (@digitalfailure) reported

    @bt_uk Hi there, I’ve not had a home phone plugged in to make and receive phone calls for some years… I’ve just been told I can cancel my phone number but keep my fibre into the house broadband… is that right? If so How? Thanks

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk when will the YouView box support subtitles? NowTv etc use subtitles but your box can't display them. I can't believe in 2022 we are still subjected to such dire technology!