BT (British Telecom) Outage Report in Wembley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Wembley come from postal codes HA9 and HA0.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Wembley, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Islington, Hackney, London, Barnet, Hayes, City of London, Southwark, Tower Hamlets, Uxbridge, City of Westminster, Greenford, Croydon, Hounslow, Brentford and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Islington |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michele 💙
(@Michele__Walker) reported
@bt_uk @BTCare shocking service from you. Inexperienced staff ongoing problem since December No phone lines. Loosing money daily. HELP
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Robin W
(@RobinS66BS) reported
Not one tweet today off @mrjakehumphrey. Shocker. Come on @btsport he used your channel to spout lies about Liveroool fans in Paris. You support that? 🤔
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Gar
(@DannyGar90) reported
How awful is the sound on @btsport for the Champions League Paris - Munich. Can’t even hear the crowd!
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Charlotte
(@Charl_H79) reported
@MidlandMackem33 @EE @bt_uk I’ve heard mixed reviews about virgin customer service team. But positive stuff about their internet. I work from home too, so I need a good one
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Paul Lucas
(@pal_1183) reported
@bt_uk BT did pretty well financially in 2022, but decide to put 14% on top of customers bills. Capitalism at its best. Rich get richer, poor folk pay for it. Contract ending soon, laters. 👋
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Ben Holden
(@ben__holden) reported
@bt_uk any reason why audio on BTSport app on Samsung TV is not in sync on live broadcast. Have deleted the app and reinstalled, it only happens on your app. Terrestrial TV, other connected devices and other apps are all fine including iOS app on AppleTV. Never used do this
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Emma Rrrrr
(@erm1104) reported
I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔
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iexpl0re
(@iexpl0re1) reported
@bt_uk I was having an issue with the remote control
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Sonia Rossi 🇮🇹 🇬🇧
(@srossi72) reported
@bt_uk 2/....As yhe engineer won't see the issue happening anyway. If it happens again I will reschedule. In the meantime, how do I cancel the appt with the engineer? Thanks.
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Derek A Petrie
(@PetrieDerek) reported
@bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?