BT (British Telecom)

BT (British Telecom) Outage Report in Wembley, Greater London, England

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The latest reports from users having issues in Wembley come from postal codes HA0 and HA9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wembley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wembley, Greater London, England 02/10/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wembley, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Thames Ditton, Croydon, City of Westminster, Hampton, Southwark, Hackney, Barnet, Harrow, Islington, Wembley, Mitcham, Watford and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Total Blackout
United KingdomThames Ditton Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Wembley, England

Latest outage, problems and issue reports in Wembley and nearby locations:

  • AbzManfredo Scofield (@AbzManfredo) reported from Kensington, England

    @bt_uk my internet is down need help asap

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • heatherdesign Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • nowak_matt Matt Nowak (@nowak_matt) reported from Spelthorne District, England

    @bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • kaejlaab The General (@kaejlaab) reported from Islington, England

    @BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • ThomasGrundy3 Tom Grundy (@ThomasGrundy3) reported from Walthamstow, England

    @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • realJoeBoyd Joe Boyd (@realJoeBoyd) reported from Islington, England

    @btsport I wonder what the fix is?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Rpriv77 CpfcRyan (@Rpriv77) reported from Hackney, England

    @OleleSalvador @btsport @CBSSports Down bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markeriksen1103 Mark Eriksen (@markeriksen1103) reported

    @bt_uk Hi thank for checking. Still no hub and looks like it won’t arrive until tomorrow. Have been unable to do anything productive for work today. Not really the service I was expecting for a simple upgrade to Full Fibre.

  • GibsonPaddy paddy gibson (@GibsonPaddy) reported

    @virginmedia I’m with sky for tv and Bt for internet. I used to have virgin but the customer service was horrible so I left. I’d rather pay a little extra for my services in exchange for excellent customer service that @SkyUK and @bt_uk provide

  • rjdenyer Rachel Denyer (@rjdenyer) reported

    @bt_uk No. The house is empty and there is not a media service subscription at the property. It is going to be a rental property so the tenant will need to set up a subscription to their chosen provider. As the owner I just want the master socket moving.

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • fittonalice Alice Fitton (@fittonalice) reported

    @bt_uk I have had to place yet another order which is going to take over two weeks to be set up. I was told I would get a case worker giving me regular updates on this and thus far nobody has given me any updates and it has been a week. Shocking customer service

  • Golazzo_ BT (@Golazzo_) reported

    @TAGilbert @btsport @btsportfootball Agree. Hoping they show that too. Let’s wait and see but I’ll be putting in a complaint if they don’t.

  • karenmac10 Karen Macpherson #MDANT (@karenmac10) reported

    @BTCare Hi, is there a problem with btinternet email this afternoon. I’m not able to access my emails either on my phone or on my PC 😳 Worried I’ve been hacked as it says either my email address or my password are incorrect?? Thanks

  • ZBordone Mama of Twins (@ZBordone) reported

    @bt_uk trying to get ahold of you on the phone is just tragic. I’m paying for a service that I cannot utilise. I’m having to use all my phone data. You have failed in providing the service I pay for. I would appreciate someone getting in touch with me.

  • YorkshireGlover Colin (@YorkshireGlover) reported

    Dear @bt_uk thanks for the threat of a £50 fine. You really get Customer Service. My broadband hub failed on Tuesday. Tech support new it was faulty but insisted on sending an Engineer. I asked Tech Support to ensure he brought a new hub....

  • TAGilbert T.A. Gilbert (@TAGilbert) reported

    @Golazzo_ @btsport @btsportfootball They better not - speaking as a customer who has paid for the service! Specifically asking about Napoli - Spezia at 2pm tomorrow, btw, since they normally show ALL Serie A games EXCEPT the match on Saturday afternoon, due to the blackout rule. No reason not to now though!