BT (British Telecom) Outage Report in Wembley, Greater London, England
Why is my BT (British Telecom) service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Wembley come from postal codes HA0 and HA9 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Wembley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wembley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Wembley, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Enfield Town, City of Westminster, Paddington, Southwark, Wembley, Mitcham, Islington, Barnet, Croydon, Hounslow, Hampstead, Muswell Hill, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
18 hours ago | |
|
London
|
18 hours ago | |
|
London
|
Internet | 18 hours ago |
|
London
|
Wi-fi | 18 hours ago |
|
Enfield Town
|
Internet | 21 hours ago |
|
City of Westminster
|
Internet | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wembley, England
Latest outage, problems and issue reports in Wembley and nearby locations:
-
Vik Seth (@vik_seth21) reported from Hillingdon, EnglandShocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
-
Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
-
Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
-
Vik Seth (@vik_seth21) reported from Hillingdon, England@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
-
Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
-
Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
-
Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
-
Diana (@PaintSewGlueChe) reported from Wandsworth, England@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
-
Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
-
Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
-
-
Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
-
Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
-
Radio Facilities (@RadioFacilities) reported from Hounslow, England@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
-
Paul Kendrick 🐭🎮🍸🏳️🌈🎭 (@PaulyKendrick) reported from Islington, England@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
-
Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
-
Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
-
Phil Swallow Photography (@philswallowpics) reported from Croydon, EnglandNot quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
-
Siobhainis (@Siobhainis1) reported from Croydon, England@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
-
Michelle Casey (@mishmash100) reported from Wandsworth, England@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin McAleer (@kevsmac) reportedThey actually wanted to charge me a delivery cost for the replacement equipment as well. This just gets better and better. Here's a tip - focus on the customer, not the process... Process automate things, so you're just being stupid, faster. @BTCare @bt_uk @btbusinesscare
-
cpm (@ccmtcl) reported@bt_uk My BT TV contract is about to run out and I don’t want to renew it. Do I need to do anything or will it automatically cancel?
-
Kim Scofield (@KimTylerKimbo) reported@bt_uk Sky tell me they are not getting regular updates from yourselves. Can you confirm the nature of the Open Reach issue in SW17 please?
-
peter (@peter33266430) reported@bt_uk just had full fibre installed, it’s dam useless, nothing is connecting to this new service, might have to go back copper
-
An7h0w50n (@an7h0w50n1) reported@bt_uk Your done 1p disconnects in 3 hours yeah ok to bullshit I've literally had enough ur prices are so unfair for a crap service
-
Barnabas Olah (@brownie_brown23) reported@bt_uk @OpenreachHelp another 2 engineers joined the “I’m not even qualified to do this job” elite club today. Starting to feel sorry for all 6 of them (so far), especially with the gas prices soaring..coming all the way down to West London for a lunchbreak…
-
Libby ☆ (@Nyrenthie) reported@bt_uk fix ur service, tired of disconnecting all day
-
Daniel krafczyk (@Barinthus74) reported@bt_uk 5.15 connection dropped. I don't think a new hub solved my issue. Fed up.
-
wilmslow (@lucywilsdon) reported@Plusnet are you asking @BTCare to ring your customers to help with router issues…
-
Clare 🌻 - Mint Maker Studio (@MintMakerStudio) reportedAnother bit of crap marketing mail for you today! @bt_uk sending marketing mail to the male director of my female run company. If you look up the listing for my biz at Companies House, I am listed first.