BT (British Telecom)

BT (British Telecom) Outage Report in Hillingdon, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hillingdon, Greater London, England 01/18/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hounslow, Hampstead, Thames Ditton, Iver, Ealing, Uxbridge, Barnet, Wandsworth, Stanmore, Hayes, Slough, Windsor and Greenford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomHounslow Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk BT anaze me , got a. E mail from BT very quick to send there bill , but I have been on BT s back for the last 11 days to fix my internet, and gues what it’s still not working, honestly fed up with them.

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk my wi fi is still not working properly it keeps cutting out every 20 minute please any updates on my fault which I reported on Saturday thank you here from you soon

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryAllen4470 Gary Allen (@GaryAllen4470) reported

    @bt_uk But it is the same fault as a couple of weeks ago. I moved to BT broadband,as I have BT mobile,and I have never had a problem. Yet with the broadband,it has been pretty poor. Slow speeds,etc. I hope it improves,or I will cancel all of my contacts.

  • scienceboy7 andrew rawstron (@scienceboy7) reported

    @bt_uk Trying to get through to a human to discuss was enough. Accessing my emails. Getting emails the client ID used for over 10 years up until the “security” issue many BT users were told they had last weekend. All a bit of a mess really.

  • jford19941 Josh (@jford19941) reported

    @bt_uk slyly emailing me in the middle of the night (hoping I miss it) to tell me they’re increasing our charge by 20% upon renewal for no increase in service. Sayonara, adios, eat my *** etc

  • pfnickless Pamela (@pfnickless) reported

    @bt_uk Says I must have made an error, which I know I haven’t. Speed is just under 13mb…. A bit slow methinks!

  • LioraV6 Liora V (@LioraV6) reported

    @bt_uk Hi, I don't have an account with you, but can you help? I blocked receipt of text to phone as I was getting junk texts on my landline. Now I'd like to unblock it. How do I do this?

  • MarkRichardHowe Mark Howe (@MarkRichardHowe) reported

    @bt_uk hello. Please can someone help. I recently cancelled BT TV but ever since I am receiving frequent messages asking me to return the kit or I will be charged. I believe you have made a mistake here and would like someone to look into this for me please. Are you able to help?

  • MsJanGraham1 MsJanGraham (@MsJanGraham1) reported

    @bt_uk when can we expect the internet outage fault in the Preston area (PR3) to be resolved?

  • TomDavenportPT Tom Davenport (@TomDavenportPT) reported

    Disappointed with @btsport I paid £25 for a month and my laptop couldn’t play the app, we couldn’t have 8 people huddled round a phone.. I rang cancelled and was TOLD I’d get a refund, today I rang to check and they won’t? Disgusting, avoid the service

  • SX2Gaming SX2 (@SX2Gaming) reported

    @wideawakewesley @bt_uk I've got this issue, my BT GP sub expired months ago but I already had Game Pass so it extended it but now it's showing my game pass still being managed by BT until 2024. I just assumed it would fix it's self then but apparently not. This sucks.

  • cstokie Mick phillips (@cstokie) reported

    @bt_uk Hi,I recently had to cancel BT sport at £36.50 a month (could no longer afford it)is there any cheaper deals on offer please?