BT (British Telecom)

BT (British Telecom) Outage Report in Hillingdon, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hillingdon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hillingdon, Greater London, England 05/31/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hillingdon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, London, Ealing, Fulham, Hampstead, Acton, Watford, Southall, Wembley, Bushey, Radlett, Windsor, Finchley, Walton-on-Thames and Stanmore.

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City Problem Type Report Time
United KingdomSlough E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hillingdon, England

Latest outage, problems and issue reports in Hillingdon and nearby locations:

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • therobwatson Rob (@therobwatson) reported

    @bt_uk Now my fibre broadband has gone down! The phone number on the bt webpage doesn't work, the text message service isn't working What kind of customer service is this??? BT are uncontactable! #bt #broadband #fibre

  • therobwatson Rob (@therobwatson) reported

    @bt_uk More problems. #fibre #broadband had gone down. Smart hub reset isn't working. Less than 2 months in rarely get the minimum 100mbps as advertised.

  • jsrbell bells♿️ (@jsrbell) reported

    @bt_uk @MarklovesNinty @bt_uk Can you also fix the code issue though? I had the same problem. There’s no point restocking them if we still can’t see our codes?!

  • MermeladaMarma MermeladaMarma 🇪🇺🇪🇸💚🌱♻️ #FBPE #3.5% (@MermeladaMarma) reported

    @OpenreachHelp @bt_uk It would help if you actually answered. I waited an hour! You should be ashamed! An old woman has been locked up in a residential since March, no physical contact with her family since March, and now no verbal contact for a week. Phones are an essential service, especially now!

  • 1IainSimpson Iain Simpson (@1IainSimpson) reported

    @bt_uk so tell me why a communications company cant answer their phone. Called to cancel my broadband expecting them to offer something better but in the time it took to call them then wait then wait then hang up I knew I had to cancel. Bye

  • jsrbell bells♿️ (@jsrbell) reported

    Also **** @bt_uk for giving codes to customers to buy a ps5 and making the codes invisible to a bunch of people. I had no way to find my code and couldn’t get one.

  • VikasPota Vikas Pota 🔜 #WorldEduWeek (@VikasPota) reported

    Very rare for me to vent on here - but - OMG - HOW BAD ARE @richardbranson and @virginmedia AT PROVIDING A SERVICE. Switched to them, and it's been one disaster after another. I'm now left without connectivity after weeks of inaction. I SHOULDN'T HAVE MOVED FROM @bt_uk #EpicFail

  • fatreg fatreg (@fatreg) reported

    @AngryBritain @bt_uk Is dude. Wifi doesn’t carry an unlimited bandwidth, wired always work unless of hardware fail, maybe a wifi extender might be your solution.

  • bjh_ip Ben Hoyle (@bjh_ip) reported

    @AnneMHargreaves @bt_uk It’s poor customer service - if an error of mine has made someone worse off, I generally try to rectify it without burdening recipient of the error. Dealing with BT reminds me of dealing with NHS - as an outsider you’re expected to know internal jargon & join the dots yourself.

  • lydenburg1 Christopher Bayley (@lydenburg1) reported

    @OpenreachHelp Just spoken to @BTCare who advise you guys say it needs a field engineer to investigate. That's after the engineer investigated last Friday and identified problem but said you have created a specialist team that deal with this. Confused!! Annoyed!!