BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 02/25/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, City of London, Hammersmith, London, Islington, Camden Town, Palmers Green, Waltham Forest, Wallington, Wembley, Barnet, Harlesden, Hackney, City of Westminster and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomCity of London Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JayTheeKing #BringBackHerEdges (@JayTheeKing) reported

    @bt_uk for the last three weeks, teaching from home has been a struggle because the internet cuts out constantly. And even when it is connected, the BT TV box never seems to be able to show any channels? Why? This is poor service.

  • skezzas ⓈⓀⒺⓏⓏⒶ (@skezzas) reported

    @bt_uk I’ve just got an email from BT saying my case for slow broadband is closed, the engineers not coming out until tomorrow, is that why you never have to give the money back guarantee

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk You’re effectively prevent people to cancel. You’re saying I must cancel a terminated contract. You say it can only be done by phone and when I tried to call no one answered my call for 20’. When I used the chat I was told it was sorted. Outrageous methods.

  • Philcoops Phil Cooper (@Philcoops) reported

    @bt_uk having issues with my line cannot contact your overseas line I’m locked out

  • markcduffell Mark Duffell (@markcduffell) reported

    Usual shambles @bt_uk. Remote reset of hub **** up cuts us all off but apparently that’s not a loss of service. New hub might be here Thursday. Who knows? No Wi-fi for kids’ schooling till then but apparently that’s also not an issue. Hard to believe but they get worse

  • yasminlambert Yasmin Lambert (@yasminlambert) reported

    @bt_uk any idea when our WiFi will work again? It was meant to be upgraded today but instead it’s either been down or really slow and patchy all day

  • BamBamBarton Brett Barton (@BamBamBarton) reported

    @btbusinesscare Done, still searching about the lack of Cusomter service, beyond bad

  • AshGamer15 Ash 🛴📱📸 (@AshGamer15) reported

    @bt_uk Why is my speed so slow and inconsistent !! Been going on for weeks now and i tried reaching out once before. Should be getting 40down 15up

  • liv1493 Liv Marsh 💙 (@liv1493) reported

    @bt_uk hello, I have recently transferred my number over from three but when people are ringing me they are being put through to a voicemail that isn’t mine. Are you able to help please? Thanks.

  • AltglasV Véronique Altglas (@AltglasV) reported

    @bt_uk I have asked twice via the chat and was told last month i didn’t have to do anything else. Last time i tried to contact BT by phone I waited 20’ and had spoken to no one before I rang up. You are trying to bill me for a service that is terminated.