BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13 and W5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 05/13/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Ealing, Bushey, Tower Hamlets, Islington, City of Westminster, Enfield Town, Watford, Bermondsey, Hackney, Harringay, Paddington, Radlett and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomEaling Wi-fi
United KingdomBushey Wi-fi
United KingdomTower Hamlets Total Blackout
United KingdomTower Hamlets Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    @bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • vik_seth21 Vik Seth (@vik_seth21) reported from Hillingdon, England

    Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewyates1987 Andrew Yates (@andrewyates1987) reported

    @JamesCo32696593 @bt_uk If your willing to pay for it you can get synchronous speeds on download and upload. BT do over this type of service to business customers. All providers provide faster download than upload speeds so it’s not just a BT thing.

  • Spraggyy Spraggyy (@Spraggyy) reported

    @bt_uk has the internet gone down in bearsted ME14?

  • 1953Margaux jimbo (@1953Margaux) reported

    @bt_uk My parents have been without their BT landline and BT internet for a month. They are elderly and had absolutely terrible support throughout. Can someone please contact me to take a look at the situation for me? You are taking their money but providing no services. Thanks

  • wwfc_dave 🇺🇦 Dave (@wwfc_dave) reported

    @PureGym Over 5 months since #solihull opened and still no customer wifi. I gather @bt_uk are being useless, so just get a @ThreeUK 5G hub, 20ish quid a month, job done. It shouldn't be hard.

  • BSS57 Brian Salay-Smith ☕ (@BSS57) reported

    @vitaelectrical @bt_uk @EE I know! But different router (pain) was told it was the same service with a better router..... It isn't 😱😥

  • Nathanissack84 NATE DOGG (@Nathanissack84) reported

    @JoeJoyceBoxing unlucky you didn’t disappoint anyone mate you always fight and never duck anyone #boxing #btsport

  • JimRoyleJnr Jim 🇺🇦 (@JimRoyleJnr) reported

    @bt_uk My friend old Mums router is flashing pink with no Internet, have turned it on and off several times, can you help please?

  • abfielderMC Abfielder (@abfielderMC) reported

    @bt_uk Seems like your DNS servers are having an issue broadband is connected but unable to resolve web pages.

  • PaulLeary29 Paul Leary (@PaulLeary29) reported

    @bt_uk Even though the my bt app is showing fault on line from 5/4 and the line was down a week before. Due to damages line ,duct blocked , new cable run , jointing issues and on and on.

  • warrenb1173 warren (@warrenb1173) reported

    @TuxedoMaverick @Queensberry @btsport What do you mean ‘tonight’? He’s always been slow and robotic.