BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes UB5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 01/12/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, City of Westminster, London, City of London, Wallington, Croydon, Uxbridge, Hackney, Southwark, Islington, Brentford, Hammersmith, Paddington, Waltham Forest and Watford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Total Blackout
United KingdomCity of Westminster Total Blackout
United KingdomLondon E-mail
United KingdomCity of London Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • PBarlow85 Paul Barlow (@PBarlow85) reported from Rickmansworth, England

    @bt_uk @TalkTalk @OpenreachHelp @UKPowerNetworks when are you going to fix the power supply to the cabinet on Tudor way/shepherds lane been since the 28th February & you keep blaming each other for not fixing it.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • toadshrooms13 angel (@toadshrooms13) reported

    @btsport why is there still an issue with playing bt sport on the ps5? It’s been months, I’ve seen countless complaints. When are you going to offer a solution?

  • DeanCook008 Dean Cook (@DeanCook008) reported

    Marton Keown really does talk a load of crap #EVEMUN #BTSport

  • mark_c_carter Mark Carter (@mark_c_carter) reported

    @bt_uk Sorry Paula don't buy the fact this was a difficult connection the adsl was live on the bt router just not authenticating so not a physical connection problem

  • RealisticDaddy Sir Galahad (@RealisticDaddy) reported

    @bt_uk How come gogabit fibre in other countries is a 1,000mbps up and 1,000 down, but here in UK you won't give more than 100mbps up?

  • liminalhackney David (@liminalhackney) reported

    Are BT the worst telecom company in the UK? Over 11% rise in bill with no communication or explanation, over an hour to get through to someone & cut off after a minute with operator @BTCare. "Exceptionally busy" 24/7 or understaffed to max profit & cut off disgruntled customers?

  • RealisticDaddy Sir Galahad (@RealisticDaddy) reported

    @bt_uk How come consumer gigabit fibre deals in other countries are 1,000mbps up and 1,000mbps down, but here in UK you refuse to give us more than 100mbps up? That's just 10% as fast as what other nations are offering the public.

  • beckyme21 Rebecca Rose (@beckyme21) reported

    @bt_uk Would love it if you could fix the landline issues you have left my 93 year olds grandparents with for almost 8 weeks! They can’t get incoming calls from landlines…taking away their only form of communication due to your inability to understand digital voice faults…

  • appfoto Andrew Parker (@appfoto) reported

    Again, Sale not playing smart rugby plus bucket loads of unforced errors. You dont win games like that @btsport @bbcrugbyunion #SALvBRI

  • alexsuprtramp G (@alexsuprtramp) reported

    @bt_uk im so sick of bt sport ps5 app, constantly stops with error code VC19, sound is way out of sync always. It’s the only app on the console with this issue and it’s been like this for 18 months now. When is it going to be fixed?? On your forum you admit you’ve no idea how to!

  • jasonilagan jason ilagan (@jasonilagan) reported

    Another issue is that their pricing structure is so untransparent. Difficult to see what deals are actually available. Is this really all you can do, @bt_uk?