BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ealing come from postal codes W3 and W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 11/25/2025 17:20

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Hammersmith, City of London, Croydon, Waltham Forest, Hampstead, City of Westminster, Enfield Town, Hounslow, Brentford, Southwark, Ealing and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomWembley Internet
United KingdomHammersmith Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • danielhirschman Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PedroLaBarba Pedro La Barba (@PedroLaBarba) reported

    @bt_uk Hi, Clare. How are you? I assume my tone came across as rude - I apologise unreservedly. I was aiming for flippant, not accusatory. Your team have been nothing but lovely (Laura & Aisling especially). That said, doesn't 18 days after our agreed moving date seem unreasonable?

  • LauraLeeDavies Laura Lee Davies (@LauraLeeDavies) reported

    81yo mum not great with tech. We’re still trying to get her to work out a new mobile. That’s ok cos she pays a fortune for a @bt_uk landline. But it’s not working. Reported Thur, said they’d visit today. Why not sooner? NO SHOW. She’s due hospital test results. This stinks BT.

  • DrPragyaAgarwal Prof. Pragya Agarwal (shouldn't really be here) (@DrPragyaAgarwal) reported

    @bt_uk the wifi has been down since yesterday. we have called customer service many times. could someone please tell us what is going on?

  • AgemInfo Agem Events (@AgemInfo) reported

    @OpenreachHelp Part 3 and @bt_uk with whom the order acknowledge this is a problem but say nothing they can do !!

  • bSocialStrategy B Social (@bSocialStrategy) reported

    It’s hard enough to be a CEO working insane hours and breastfeeding a 10-month-old. @bt_uk you’re making this impossible. It shouldn’t be this difficult to have consistent, strong WiFi. FIX IT! I work way to hard to have your unreliable WiFi impact my business and family time.

  • 2plus3times5 Xavier Sprocker (@2plus3times5) reported

    @hscrutton @bt_uk They only want your money... Took me a year to get them to realise I had fibre in a old property 4 years ago... then another year to actually give be fibre broadband. Today they're supposedly doing the digital phone switchover, no interference I'm told, broadband down all day!

  • TheGaganJuneja Gagan Juneja (@TheGaganJuneja) reported

    @BTGroup @bt_uk Moving house caused entire day of outage and I am not sure if it’s still working. Should’t you let customers know the impact rather hiding or writing obscured wordings in comm? Will not trust ur service anymore. #Badservice

  • hscrutton helen reid (@hscrutton) reported

    @2plus3times5 @bt_uk We live in a village. It took 4 months to get BT to put in any kind of line let alone broadband. Eventually I emailed the CEO. It got resolved. They still charged me a fortune for the privilege. We have absolutely no mobile signal. Why is this not important to them?!

  • dogday80 box1 (@dogday80) reported

    @bt_uk This is brilliant, what are your companies business hours? And what time did you send that message to me? Notice the issue.

  • DaiNorman D B (@DaiNorman) reported

    @bt_uk Hi Aisling,No contact or explanation why the line has not been installed,survey was carried out then 5 consecutive no shows by enginner,service provider just rebooks visit without escalating issue.