BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ealing come from postal codes W5 and W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 02/21/2025 21:15

February 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Isleworth, Holborn, Harringay, Tower Hamlets, Finchley, Southwark, Croydon, City of Westminster, Paddington, Ealing, Sutton, Bermondsey, Hackney and Belsize Park.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIsleworth Internet
United KingdomHolborn Internet
United KingdomHarringay E-mail
United KingdomHarringay Internet
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • janemeans Jane Means (@janemeans) reported from Paddington, England

    @bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • TheLoneRanger00 Adam King (@TheLoneRanger00) reported from Paddington, England

    @BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • MidEssexOD Steve Rowley (@MidEssexOD) reported from Islington, England

    @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • atkin_julie julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilHeppenstall 🄿 🅷 🄸 🅻 ⚽️🎧⚡️🔭🕹 (@PhilHeppenstall) reported

    @bt_uk Or get cheaper broadband and buy yourself a decent router. The only difference with BT is they ship a router with a stronger signal than other providers. Which is great if you don’t happen to have a neighbour who’s on BT and their signal interferes with yours in some rooms.

  • Deru_DAA Deru Anding (@Deru_DAA) reported

    @bt_uk I have many response from BT here but when I replied I am asked to call 0800. BT can't deliver now than almost 2-month, I can terminate my contract without paying termination fee. Is that correct. I want to cancel today if not fixed. Too much problem.

  • Cagle_Eson CaglΞ⧫ (@Cagle_Eson) reported

    @mikeincov @bt_uk The problem is all providers use the same network which is operated by Openreach. If Fibre wasn’t available with BT it won’t be available with another provider. But I’m interested to know...did the new provider give you faster speeds and if so who was it so I can switch please?

  • caninestore caninestore (@caninestore) reported

    @bt_uk My broadband connection has been atrocious over the last week. I'm sure it's linked to cabling work that's currently underway down the road. My complaints to BT just fall on deaf ears.

  • greenwood_mr Raymond Greenwood (@greenwood_mr) reported

    @AntheaJ47 @bt_uk @PopTelecom EE no problems

  • ThatScouseCrank 🌹🔥Scouse Crank🔥🌹 (@ThatScouseCrank) reported

    THAT is what happens when private companies are allowed to operate as they please with no real recourse for the customer. Hours of my life wasted over problems that aren't of a making for which no one will accept blame. @bt_uk @VodafoneUK @virginmedia each as toxic as the last.

  • hillardm Hillard 👑 (@hillardm) reported

    @bt_uk Please DM I've spoken to the home move team on multiple occasions no one has been able to help without telling me it'll be a few days. If you can put someone in touch that can actually do something then that would be great!

  • artypetal Siany (@artypetal) reported

    @bt_uk You broad is terrible and down since Monday on my area

  • marktucks Mark Tucker (@marktucks) reported

    @bt_uk I've got a bit of a problem and hoping you can help me out. I ordered broadband on 9th March for our new house to be connected Monday but received an email saying it won't be connected until 12th April! Both my wife and I WFH is there anything you can do to help please?

  • bethedwardsuk Beth Edwards (@bethedwardsuk) reported

    @kerrylynnepyke @bt_uk Same. Now I’m connected (after months) the problems haven’t ended. They randomly take money out of our bank account. Credit us when we highlight it, then take even more. It’s an utter shambles.