BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ealing come from postal codes W5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 04/01/2026 07:45

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Paddington, Southwark, Wembley, City of Westminster, Mitcham, Islington, Enfield Town, Barnet, Sutton, Croydon, Hounslow, Hampstead and Muswell Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LucyDoughton Lucy Doughton (@LucyDoughton) reported

    @bt_uk @btsport why are your staff so rude and disgusting to people poor service id say

  • OAA050 oaajay (@OAA050) reported

    I aint mad at the speeds but concerned at the level of customer care from @BTCare , i have mobilre plans with them too, anyone suggest alternative providers

  • davidlouiscarp1 David Carpenter (@davidlouiscarp1) reported

    @BTSportBoxing @btsport @bt_uk So I wasn't home for last night's fight card so was going to sit down and watch it. Looked on my BT app on My BT TV and can't find it. But it's on the App. WTF??? Lots of football and dart and other ones. Where is the boxing?

  • suberry Su Berry (@suberry) reported

    @bt_uk cannot believe your service today. Phoned your dept to inform them I have no equipment to return after having new digital service installed 4 days ago to be told contract ceased. I was bereaved 6 weeks ago so this is took over the account. Beside my self with grief really

  • OAA050 oaajay (@OAA050) reported

    @BTCare i Just spoke to Sean from Newcastle, i have had a great service from BT until my speeds dropped to 20MBps, I was guaranteed 100Mbps as a minimum, I am not one to tweet, but when speaking to him i Got told my options were to leave or to sign a new 24month contract

  • GRAllinson Geraldine Allinson (@GRAllinson) reported

    @bt_uk Yes - if you can see our account you will see you keep sending engineers out but they don't change anything - I hope you are going to credit us for at least the last 3 months of bills - we are not getting the service we are paying for.

  • SpikeMari Ann (@SpikeMari) reported

    @bt_uk PLEASE HELP!!!Our school has been without internet since Friday - all planning is stored on the cloud which we can’t access. Phone lines are down too. How long will it take for an engineer to arrive? Staff are stressed. Help!!!

  • altin_shala Altin Shala 📊 🇬🇧 🇦🇱 (@altin_shala) reported

    Hey @bt_uk . My Internet connection is not working, but also your MyBt app doesn't either. Not a happy customer.

  • KJ85 Kerry Clements (@KJ85) reported

    @GordonW88378333 @bt_uk Hopefully you'll get to speak to someone who can do more than open a complaint. That's all I get day 10 with no broadband!

  • Hiro1984UK Michael (@Hiro1984UK) reported

    @bt_uk I'm a customer on your Essentials package. Have received an email saying I can't renew as I've failed the eligibility checks. *nothing* in my circumstances have changed - can you advise urgently please what I need to do?