BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 03/01/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Hammersmith, Wembley, Hackney, City of Westminster, Camden Town, Hanwell, Waltham Forest, City of London, Brentford, Barnet, Islington, Southall and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith TV
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shruthi_Konda Shruthi (@Shruthi_Konda) reported

    @bt_uk massive problems with my broadband connection. Struggling to do my job. Please help. #broadbandwoes

  • ThomasRMoon1983 Thomas Moon (@ThomasRMoon1983) reported

    @bt_uk worst customer service ever!!! I wish so badly I could cancel and walk away from this contact! You’re a joke!!!!!

  • magicalmanda999 Amanda (@magicalmanda999) reported

    @bt_uk Customer care should be on this , I expected better from such a huge well respected company

  • magicalmanda999 Amanda (@magicalmanda999) reported

    @bt_uk Can bill contact me instead of the horrible person I had to deal with about my broadband

  • SilveryMane liʻiliʻi loa (@SilveryMane) reported

    @BTCare The fault was reported on 26 August according to BT records. It's October and it STILL is NOT fixed!! Absolute disgrace. Please escalate & fix

  • JackieALawlor jacqueline lawlor (@JackieALawlor) reported

    @AILAHT0909 @bt_uk I hope you get it sorted soon. Dreadful. I bought portable EE WiFi from curry’s to use in an emergency (we cut through our cable). I can recommend that as back up in the short term.

  • kayad1 KayK (@kayad1) reported

    @bt_uk It doesn't have an option to ask them a simple question like that! I was asking because i had some guy from EE knock my door trying to tell me that fibre lines were being removed so we would lose our Internet connection (i am not an EE customer)

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @bt_uk 20 mins on hold , then call gets cut because call quality is so poor he allegedly can't hear me though I can hear him fine.

  • alrhodes2309 Alan (@alrhodes2309) reported

    @bt_uk How can there be a contract in which the price can increase by any amount but you can't cancel it when the increase happens without being charged.

  • wessexcider Wessex Cider (@wessexcider) reported

    @btsport how do I cancel subscription ? Can’t do it online and I’ve been on the phone for over an hour! Very poor service