BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W3 and UB5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 01/15/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Ealing, Uxbridge, Barnet, Hammersmith, City of London, Southwark, Islington, Wandsworth, Enfield Town, Stanmore, Hounslow, Hampstead and Hayes.

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City Problem Type Report Time
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomEaling Phone
United KingdomHackney Internet
United KingdomUxbridge Wi-fi
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • am_on_the_fence jrachw (@am_on_the_fence) reported from Richmond, England

    @bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • StuartTarn Stuart the Copywriter (@StuartTarn) reported from Egham, England

    Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • submita subhash r ghosh (@submita) reported from Harrow Weald, England

    @bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lesley_wedgner Lesley Wedgner (@lesley_wedgner) reported

    @bt_uk why is it going to take you 3 days to fix something that you caused in the first place!! Not acceptable 3 days with no internet or landline. Your engineers caused the problem when they came to the telephone pole. Would’ve be prudent for them to check all ok before leaving

  • oakshavings Mike Whittall (@oakshavings) reported

    @bt_uk BT service in our area has been consistently diabolical for last 15 years and we have now moved to a local microwave service which is genuinely high speed and provides proper customer care by people who actually listen and fix any issues which arise.

  • dickieguv dickie67 (@dickieguv) reported

    @bt_uk can you help I’m trying to find out why my order hasn’t been complete for transferring my phones over to the cloud for my business been on phone all morning and still not been resolved

  • sircoynie Sircoynie (@sircoynie) reported

    @bt_uk Still no response….WOW @bt_uk JUST WOW! This is how @bt_uk treat their customers everyone. They really don’t care!

  • danihehir Danielle Hehir (@danihehir) reported

    @bt_uk are a joke. Second time I am tweeting this. Do not go with BT!! Especially if you are a business customer. Business run from home and havent had internet since Monday. They are now saying it may be next Wednesday. Go with anyone else!

  • BurkinshawAnna Anna Burkinshaw (@BurkinshawAnna) reported

    @bt_uk Not good enough. I don’t want a complaint, I don’t want credit, I just want someone to call up an engineer and send them round to make the connection. I’ve been told it’s not a resourcing issue, it’s a computer issue. Where did the common sense go?!

  • NigelFoan Nigel Foan (@NigelFoan) reported

    Told by @BT_UK my landline was moving to digital voice. At no point was it clear that my existing phone wouldn't work in the Hub2 without an adaptor. Very poor migration information. Now left without a landline for days

  • nicolehoskin6 nicole (@nicolehoskin6) reported

    @bt_uk I’ve had a text saying the issue is resolved (which isn’t) can you check if the engineer is still coming?

  • IggsterB Allison Brandes (@IggsterB) reported

    @bt_uk phone scammers have access to your customer account information. They knew all ours and had changed our password but we absolutely have not given any information. You have a problem that needs addressing.

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Your saying the order won’t be cancelled if not set up by the 25th of May and your colleague yesterday said it WOULD be cancelled. So which is it? Also I never got the requested call back from the connections team as requested.