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BT (British Telecom)

BT (British Telecom) outages and service status in Ealing, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 4 outage signals in the last 24 hours around Ealing, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 22, 9:56 AM GMT+1.
  • 67% Internet (67%)
  • 16% Wi-fi (16%)
  • 9% Total Blackout (9%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ealing, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Wembley, Kensington, Wandsworth, Hounslow, Brentford, Harrow, Ealing, Richmond, Paddington, Brent, Fulham, and Northolt.

CityProblem TypeReport Time
Hammersmith Internet 13 hours ago
Hammersmith Internet 14 hours ago
Hammersmith Internet 15 hours ago
Hammersmith Internet 16 hours ago
Hammersmith Internet 2 days ago
Southall Internet 2 days ago

Nearby cities with recent reports

Hammersmith

20 recent signals

13 hours ago
Southall

1 recent signals

2 days ago
Wembley

1 recent signals

3 days ago
Kensington

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • PhelanHill
    Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • JackTeh96
    Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • MarzennaC
    Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • letter_presser
    Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • NeilFranks7
    Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • theremaybebugs
    Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • physiorichmond
    Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • adama_not
    Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • willperryTV
    Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • londonsnewbie
    Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • JPaulG
    JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • KristinaWallen
    Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • Barry2103
    Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

  • omotforest
    David Sinfield (@omotforest) reported

    Dear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.

  • stockport871
    Stockport871 (@stockport871) reported

    @bt_uk Been over 7 days since team manager Dan promised me a same day call back due to multiple huge errors on your part, any idea what’s happening?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Thanks. I have tried that. Three times. Doesn't work

  • IceThunder90
    IceThunder09 (@IceThunder90) reported

    @bt_uk Yea ive tried that but your website is terrible im only getting a pink loading circle and nothing else

  • MerriganAnn
    Ann Merrigan (@MerriganAnn) reported

    @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

  • keely490544
    keely (@keely490544) reported

    @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

  • leopardtommy
    Tommy (@leopardtommy) reported

    @bt_uk hi BT, I’m still awaiting a response re: my complaint. This is nearly two weeks on and you’ve done roughly NOTHING to connect me to your network.

  • SadBanana9999
    Sad Banana (@SadBanana9999) reported

    @bt_uk @ah_potts What “cache what cookies”?? All other apps working just fine. I cant log in BT only. I have been trying for ages! You have sent a bill and I cant access it . Really terrible service😡😡

  • NikkiOsbor4715
    Nikki Anderson (@NikkiOsbor4715) reported

    @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡