BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W3 and W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 11/21/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, City of London, Hammersmith, London, Croydon, Paddington, Tower Hamlets, Islington, Ealing, Wembley, Barnet, Hounslow, Southwark, Harringay and Iver.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHackney Internet
United KingdomCity of London Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • PeterLingua Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Spelthorne District, England

    @bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Barneteye Roger Tichborne/Rog T (@Barneteye) reported from Barnet, England

    @andrewsduncan1 @btsport They have a policy of employing crap analysts

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • SabineDreibe Sabīne (@SabineDreibe) reported from Paddington, England

    @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HallPjh7 Peter Hall (@HallPjh7) reported

    @BTCare why am I unable to speak to someone in customer services? My mother is 92 and has a phone fault. BT cannot repair for 5 days. In all this time she is without a phone and most importantly her care line emergency unit because it is connected to a phone line.

  • mattwhitthread matt whitthread (@mattwhitthread) reported

    @bt_uk I don't need to report it, I reported it on the day I lost service on 21 Sept, you have resolved nothing

  • mark_lj mark littlejohn (@mark_lj) reported

    Neighbours internet went down for 2 weeks due to @bt_uk now ours is down and the helpful freephone number it gives out via the router just results in a recorded message from the 5th saying there are issues in Kensington. A real confidence booster that they’ll sort it before Xmas

  • richardgott23 Gotty (@richardgott23) reported

    @bt_uk not been getting my subscribed channels since moving in June. IPC6023 error. 3 different ENG visits - No fix. Same convos on phone over & over. Lots of promises of call backs - rarely delivered upon… I wait some more!

  • miss_macdonell Miss MacDonell (@miss_macdonell) reported

    @bt_uk I am forced to move home but being told I’ll incur a £280 fee to cancel the line even though my new property has one! This is obscene and frustrating in the midst of a pandemic.

  • NoelMar79286349 Noel Martin (@NoelMar79286349) reported

    @call_claims @bt_uk @Mishcon_de_Reya Thank you for contacting me, but because I'm not a resident of the UK I will be unable to avail of what appears to be a much needed service.🙏

  • mintyfresher Hero (@mintyfresher) reported

    @bt_uk Hi Kevin, we have put in a number of complaints but nothing gets resolved. We are getting about 300-900kbps which is disgusting. Minimum should be 14mbps and when I talk to your service people they tell me that's what I'm getting and that I'm wrong yet I'm the one living with it!

  • mintyfresher Hero (@mintyfresher) reported

    @bt_uk My mother is self employed and can't connect to the internet so losing money on that, I stream gaming and can't even connect to a game server because of the terrible connection! When I do I have 1100 ping and ridiculous packet loss which makes anything unplayable.

  • Leah_Warriss_ Leah Warriss (@Leah_Warriss_) reported

    I’m really disappointed with @bt_uk who are unable to provide any leeway with their cancellation fee for service personnel being posted overseas outside of their control. Poor customer service and discrimination to military personnel. Even after being with them for a years.

  • paulgilpin Paul Gilpin (@paulgilpin) reported

    @easyJet @bt_uk Actually it looks like it is a browser issue. Firefox accesses the site fine whereas Chrome does not. Time to clear the cache.