BT (British Telecom) Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W3 and UB5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hampstead, Croydon, City of London, Hackney, Greater London, Harringay, Thames Ditton, Iver, Southwark, Ealing, Uxbridge, Barnet and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Starzi
(@StarziBear) reported
@SkyHelpTeam . @bt_uk I’ve been told several times that there is an issue with openreach fully cancelling the order on their system as well - how has it taken over a month to cancel - simple order that was never active??
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Mark jarman
(@Jarmanmark79) reported
@bt_uk Why the hell should i have to pay a text rate(nomatter how small) to tell you that your not providing the service im paying for. You even try and make money out of the people you are already robbing! What a great level of customer service 👏 #btareafuckingjoke
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LexiJTegan
(@LexiJTegan) reported
@bt_uk And guess what.. it’s now 3pm and no call back.. you guys are the worst..
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Tom Meehan
(@ThisIsMeehan) reported
@Jonnyish @virginmedia I’ve had this for 3 weeks. If you call @bt_uk they’ll pay your Virgin cancellation fee. Virgin are truly awful.
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Matt Caesar
(@matt_caesar) reported
@bt_uk trying to book engineer to come out for ongoing broadband issue but system isn't texting me any available appointments - can you help?
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You know, that chap.
(@mtundu) reported
Internet is really slow in Northampton, is there a known fault @bt_uk ?
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david
(@david43ni) reported
Shame rang bt business there and you cant swap fttp out easy you have to terminate your contract with bt consumer @bt_uk @btbusinesscare @BTBusiness was looking to run my own web server with static ip address will this be changing soon guys? Im on fttp 900 consumer at present
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Tom Meehan
(@ThisIsMeehan) reported
@mike_rigg @virginmedia Just leave virgin mike. My broadband has been down for 3 weeks and nobody at virgin cares. I’ve had exactly the same experience. If you call @bt_uk they’ll pay your Virgin cancellation fee.
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Julian
(@JuFitJuJu) reported
@bt_uk my internet has been so intermittent since you’ve ‘upgraded’ me, wish you’d just left it alone as it used to be so much faster and reliable, now it’s barely useable most days just so poor
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Ben Arnott
(@GrootForever) reported
@bt_uk We had our FTTP installed last week however we are still yet to receive a signal. We haven't heard anything from you about this being sorted? So what's happening??