BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

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The latest reports from users having issues in Ealing come from postal codes W13.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 02/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hammersmith, Islington, Camden Town, Palmers Green, Waltham Forest, Croydon, Wallington, Wembley, Barnet, Harlesden, Hackney, City of Westminster and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomIslington Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EDWStoddart Ewan Stoddart 💙 (@EDWStoddart) reported

    @bt_uk hello - after 4 months of failing to get my broadband service working - I returned all your it equipment in the envelopes provided-you are now emailing and texting me to say you haven’t got it-I have a proof of sending receipt from the post office - please leave me alone

  • JennyHubbuck Jennifer Hubbuck (@JennyHubbuck) reported

    @cdgamedev @WeAreOpenreach @bt_uk Can't you contact the person directly and cut out the estate agents, ask if you can deal with BT directly?

  • cjscadabay Colin John MacKinnon (@cjscadabay) reported

    @bt_uk do you think it’s acceptable to leave a vulnerable 81 year old in a rural area to not have a phone for past 5 days? Your customer service is atrocious

  • Mixed__Herbs 𝙲 • 𝙲𝚘𝚖𝚖𝚜 𝚊𝚛𝚎 𝚘𝚙𝚎𝚗 (@Mixed__Herbs) reported

    @bt_uk @NortonSupport Hi I'm trying to switch over from the by McAfee as stated in the letter but Norton won't connect to the servers and I really need some help thanks

  • DavidJamesonUK Dave Jameson (@DavidJamesonUK) reported

    @bt_uk Thanks Jordan. Giving @SkyUK the chance to fix it before making a decision. Will let you know how it goes. Thanks

  • GroundsMunkey Grounds Munkey (@GroundsMunkey) reported

    @BT_UK Hi, following a line fault yesterday I called to activate my mini hub last night but it's still not getting a signal

  • KevinHilton6 Kevin Hilton (@KevinHilton6) reported

    @bt_uk Yet again shocking service none of this is my fault and your agent offered me £5 compensation absolute joke

  • MrAndyMich Andy Mich (@MrAndyMich) reported

    @bt_uk @BTCare I have a question about the BT smart hub I use and a message I am getting on my iOS devices. Would it be possible to DM you to get some help on this please?

  • michmosh85 michelle lumby (@michmosh85) reported

    @bt_uk how is it possible that when you move home both previous and new occupants are with yourselves that you cut one line & then 2 week wait to be reconnected can't work from home and children can't do homework, brilliant customer service

  • KevinHilton6 Kevin Hilton (@KevinHilton6) reported

    @bt_uk An engineer has failed to turn up today and I have taken a day off to sort this out and it is shocking service as I’m still on hold 40 minutes later