BT (British Telecom) Outage Report in Ealing, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Ealing come from postal codes W5 and W13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Croydon, Fulham, Feltham, City of Westminster, Palmers Green, Hampstead, Hackney, Holborn, Mitcham, Notting Hill Gate, Ealing, Islington and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Southwark |
Internet | |
| London |
TV | |
| Croydon |
Wi-fi | |
| London |
TV | |
| Fulham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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TQ
(@Trizz_7) reported
from
Hackney, England
@btsport fix your ******* app, always telling me I’m not in the UK when I clearly am
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Giuseppe Sollazzo
(@puntofisso) reported
from
Tottenham, England
@bt_uk Done, let me know what the next steps are. We have no alternative connection as we live in an area with weak mobile signal and can't work with it.
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Will Judd 威廉
(@wsjudd) reported
@bt_uk hey there! a lot of websites aren't loading (at all) today, while others are still fine and download/upload speeds are good. using a vpn solves the issue, so I'm guessing a network issue on bt's end? similar reports from other bt users. would appreciate an update as/when!
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John McGill
(@johnmcgill20) reported
@bt_uk internet issues! Could you provide an update and let us know how long is likely to be down for?
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Rajvee
(@rajvpopat) reported
@bt_uk @OpenreachHelp still not sorted despite my tweet last week. Turns out Openreach has us as a ‘Gold Matched address' which is incorrect and your own surveyor has said this is wrong! @bt_uk spent 3 hours on the phone this morning but not progressed! Please HELP
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Ryan son of Robert
(@schemeintellect) reported
@bt_uk No offence. I’ve been through it all. Yous denied the evidence I provided. Claimed 60mb/s on contract and I barely got 4. Pumped me for money to get disks only for them to have the same issue. Won’t be back, won’t be paying the 300 either.
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NSDesign
(@nsdesign) reported
@LeeMarkDavies @bt_uk 100% there is. Hurry up and admit it @bt_uk and then fix it!
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JB-Leicesterciteh
(@KDH8SZN) reported
@bt_uk I’m having problems with my internet the nat type isn’t working on my ring doorbell and my play station
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🇬🇧-Garry-🇬🇧 ReformUK
(@Binarymap) reported
@_shaunirvine @bt_uk It started to fail around 12:15 its progressively getting worse. More and more sites going down. Can ping them but get zero response. DNS seems to be working so it must be a backhaul network problem.
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James Heywood
(@jdheywood) reported
@damiendavis @SamM66506055 @bt_uk Deffo a network issue with BT, not just Zoom but many US based services or sites as well, probably due to it affecting AWS
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Martho
(@R_Martho) reported
@_shaunirvine @bt_uk I work for BT aswell, although not a part of a technical team. Definitely a BT Issue though, seems like they’re having some widespread DNS/NAT Issues, so unfortunately some people won’t realise the issue therefore won’t report it. Hopefully will be resolved soon though
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Jordan
(@GreySyntax) reported
@el_paulo @bt_uk @BillGlover Doesn’t seem to be DNS same issues via 8.8.8.8/GoogleDNS