BT (British Telecom) outages and service status in Ealing, England

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ealing, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Southall, Brentford, Hounslow, Harrow, Ealing, Wandsworth, Richmond, Wembley, Paddington, Brent, Fulham, Northolt, Preston, and Isleworth.

City	Problem Type	Report Time
Hammersmith	Total Blackout	6 hours ago
Southall	Internet	9 hours ago
Southall	Internet	9 hours ago
Brentford	Phone	1 day ago
Hammersmith	Internet	1 day ago
Hammersmith	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

• 
  Martin Warner (@mwarn73) reported 5 minutes ago from Paddington, England

  I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

• 
  Jack Teh (@JackTeh96) reported 6 minutes ago from Hammersmith, England

  @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

• 
  Sandy Macdonald (@Macdonald2Sandy) reported 7 minutes ago from Hounslow, England

  @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

• 
  Pam (@Winemonday) reported 10 minutes ago from Richmond, England

  @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

• 
  Tom Maurice (@TDMaurice) reported 11 minutes ago from Wandsworth, England

  Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

• 
  Annie Jenkins (@theremaybebugs) reported 20 minutes ago from Richmond, England

  @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

• 
  Richard Small (@letter_presser) reported 21 minutes ago from Richmond, England

  @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

• 
  Mathew Wood (@matw69) reported 24 minutes ago from Richmond, England

  Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

• 
  Martin Warner (@mwarn73) reported 26 minutes ago from Paddington, England

  @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

• 
  Katy Johnston (@katynaomi56) reported 27 minutes ago from Wandsworth, England

  @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

• 
  James Vertigan (@jamesvertigan) reported 28 minutes ago from Ealing, England

  @bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.

• 
  antonio (@antoniofrank82) reported 30 minutes ago from Brentford, England

  I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢

• 
  Jack Teh (@JackTeh96) reported 34 minutes ago from Hammersmith, England

  @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

• 
  Elliott Rawstron (@Elliottrawstron) reported 38 minutes ago from Wandsworth, England

  @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

• 
  Sonja McLaughlan (@Sonjamclaughlan) reported 41 minutes ago from Richmond, England

  @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

• 
  StrawberrySocial (@StrawberrySoc) reported 41 minutes ago from Paddington, England

  @bt_uk apparently 2 am is an issue for streaming

• 
  Jack Teh (@JackTeh96) reported 42 minutes ago from Hammersmith, England

  @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

• 
  Diana Nye (@DianaNye) reported 43 minutes ago from Paddington, England

  @bt_uk 😂 the website page is down

• 
  Edward Kellow (@edwardkellow) reported 51 minutes ago from Paddington, England

  @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

• 
  Susan Pym (@susan_pym) reported 56 minutes ago from Brentford, England

  To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Godfrey (@Fliposteo) reported 7 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Lesley Rubenstein-Pessok (@QuoSpera) reported 9 minutes ago

  @Somerset01 @BTGroup @bt_uk These structures should have something on them to determine ownership and wouldn’t it be great if there was some form of contact info to report vandalism or any damage easily, say, a QR code.

• 
  Zentara IT (@Zentarait) reported 11 minutes ago

  @btbusinesscare Hi have you guys fixed the issue the web ex portal error? There is an unknown error causing a problem. this was the start of the error but to be told by support im making it up is a joke even with images of it.

• 
  Kevin Scallan (@ScallanKevin) reported 11 minutes ago

  @bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?

• 
  The Evolution Of Life (@TEOL85) reported 18 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Dwain Driver (@TrainDriver1982) reported 20 minutes ago

  @bt_uk Neighbours have same problem. Despite your test saying nothing wrong with line - USELESS BT

• 
  Trainstation Fitness (@tsfitness2) reported 22 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Asif Rana (@HounslowParking) reported 24 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

• 
  Chris Fletcher (@Get_Fletch) reported 24 minutes ago

  @bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning

• 
  Jane Johnson 💙 OurNHS ❤️🇦🇪🍉 (@bassetnormand) reported 28 minutes ago

  @melindiscott @clarescastle @btbusinesscare Agree, maximum profit seems to have overwhelmed customer care