BT (British Telecom) Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W3 and W13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, City of Westminster, Islington, Croydon, Stanmore, Greenford, Hackney, Hammersmith, Harringay, City of London, Southwark, Southall, Staines and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Adam Matthews
(@AdsMatthews) reported
from
Lambeth, England
@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Jonny
(@Jonny93715061) reported
from
Croydon, England
@btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kimberley Anne
(@Kimbles_23) reported
@bt_uk Hi guys, we seem to have a problem in Gainsborough with internet - are you working on the exchange?
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk can a member of your fantastic team message me please its regarding a broadband issue
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Allie Chesters
(@alliejc) reported
@bt_uk Thank you have done that. I want to either stay on current package or drop down but I cant access any of the information. I can see offers for new customers but the moment I log in it tells me no personalised deals are available so I can't see what I might like to switch to.
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Lauren Walker 🖤
(@laurenGrace_xx) reported
@bt_uk Asked to pay for a more expensive deal each month, not only that charges for delivering new equipment, and charges for an engineer having to come out. No apology, and if I don’t agree to this and decide to just go to another provider I will be billed £300 for a broken contract..
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Højbjerg FC ☃️
(@KhaleesiBW) reported
BT customer service is awful. I’ve been forced to move out of my house and back home because of my health and wanted to cancel my broadband. I was told to ‘get another house’ to put it in LMAO WHAT @BTGroup @bt_uk
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Mada
(@bombski1000) reported
Hi @bt_uk moved house on Fri and engineer was here to do simple activation of fibre broadband. He left saying there was an issue and have heard nothing since. Been on hold for 35 mins now. Tried online chat help but no one available. Customer experience is terrible
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Peter Buckle
(@PBuckle22) reported
@bt_uk Hi Michaela I've tried this, however we keep getting a red light above the signal indicator (which is what the issue was previously) does this mean there is no signal available for it to work? I've tried the hub around the house
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Michael Matthews
(@HeyUnicorn) reported
@samhoulden @bt_uk @bt_uk really are the worst. I've had two orders mysteriously cancelled without contact or explanation. The second after a formal complaint and being appointed a special contact who promised he'd keep me informed and be in regular contact.
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Dan Sutherland
(@dansuth) reported
@bt_uk The engineer couldn’t fix it. Kelly communications have broken the fibre while doing works. It needs the “network team” apparently
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Yoel Marson
(@ymarson) reported
Moved to EE for bband to get a better service for 3rd of the price but then slap on the wrist BTs term. charge offsets all gains! @BTCare