BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ealing come from postal codes W3 and UB5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 01/16/2026 06:25

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Greater London, Croydon, Hackney, Harringay, Thames Ditton, London, Iver, Southwark, Ealing, Uxbridge, Barnet, City of London, Islington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomGreater London Wi-fi
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • NeilGenders1 Neilly g (@NeilGenders1) reported from Chorleywood, England

    @flanman100 @bt_uk @Ofcom Dad wanted same a few months ago. Was without WiFi for 8 weeks after engineer visit. Found a problem and had to come back at a later date. Turns out the first engineer had cut a wire and hadn’t realised. Took many visits and no shows. A shower or &hite is how I would describe BT

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JackOakman Jack Oakman-Stevens (@JackOakman) reported

    @bt_uk Hey Hannah, cancelled the contract and you’ve just taken £140 out of my account for no reason… can you help with this?

  • Peterha52150574 Peter hartley (@Peterha52150574) reported

    @btbusinesscare It won't allow me to send direct message. Account is GB21191116. It's off again tonight. Messaging via mobile data in car park. This fault was reported last week. Disgusting service. I was on hold for 30 minutes this afternoon too. Promised it would be fixed tonight.

  • GDavies1979 Gareth Davies (@GDavies1979) reported

    @btbusinesscare Why, what will you do that countless people before couldn’t/wouldn’t Can you cancel my contract with immediate effect at no cost to me as I’m already out over £7k due to failures on your part?

  • Sarah_iman_21 sarah (@Sarah_iman_21) reported

    @bt_uk I am currently experiencing wifi shortages every hour the past day. This is extremely annoying as everyone uses wifi please can you fix this

  • quirky_brunette Beth Harwood (@quirky_brunette) reported

    @bt_uk Relying on seriously unreliable hotspot just to be able to book the appointment. I just want to speak to a human about the issues but nobody is replying although your lines are supposedly open 'til 9pm. Please help. (2)

  • tania_e_jackson tania Jackson (@tania_e_jackson) reported

    @bt_uk I spent an hr on the phone to a lovely engineer just now, as our Internet isn't working. He said we have to wait 8 days for an engineer to fix the problem. This is totally unacceptable as my husband runs his business from home. Any advice? He can't work without Internet.

  • TheFootyFusion TheFootyFusion (@TheFootyFusion) reported

    @Rooneyfanatic @btsport He's horrible

  • LMSBOSSY Angela Dobb 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LMSBOSSY) reported

    @bt_uk Well that was useless. It took me 10 mins to get to a point where I could type the issue & then I got told there was a technical issue and I was put back to the beginning!

  • WillUK2021 Will 🇬🇧 (@WillUK2021) reported

    @bt_uk Wi-Fi been down for the last 2 hours . Tried everything under the books but nothing is working. Please fix this issue w3 area

  • Liiamail Liam (@Liiamail) reported

    Shocking service, yet again, from @bt_uk ... After hours worth of calls, endless assurances, and money grabbing policies, my call was 'hung up' after over 90 minutes on the phone (80% of that time on hold). You'd think one of the 5 people I got transferred to could've helped?!