BT (British Telecom) Outage Report in Ealing, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ealing come from postal codes W13.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hackney, Camden Town, Hanwell, Waltham Forest, City of London, Brentford, Barnet, London, City of Westminster, Hammersmith, Islington, Southall, Southwark and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
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| Camden Town |
Internet | |
| Hanwell |
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| Waltham Forest |
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| City of London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Johnny Murnane
(@Johnny_Murnane_) reported
from
Islington, England
@bt_uk Working now thanks. App on phone, first time customer.
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Polly Cziok
(@PollyCziok) reported
from
Hackney, England
Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.
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Dan Kelly
(@dankell) reported
from
Camden Town, England
So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.
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LT✨✨
(@LKT2011) reported
from
Barnet, England
@Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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lisah1974
(@harberlisalfc) reported
from
Hackney, England
@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Colin Cooper
(@ColinJohnCooper) reported
from
Enfield Lock, England
@bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
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Mike Neale
(@Mike_E_Neale) reported
from
Harrow Weald, England
Hey @bt_uk our smart hub stopped working on Friday. Since then I've called you Friday, Saturday & today. We were initially told we were priority & an engineer would be round within 24 hrs. They are yet to do so or get in touch. We have received a mini hub which doesn't work. 1/2
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Moulsdale
(@nickmoul) reported
@bt_uk Well BT failed again. Still no landline and not till Tuesday next week. Such fabulous service. I’m 71 and at risk and BT have cut off my landline since 1/8/22. I’ve nearly lost my number of 36 years. And 3 dates to sort have failed. Wonderful service, NOT.
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steven woodford
(@stevenwoodford) reported
@girl_tinder @bt_uk TG this is disgusting customer service and having to pay for a service your not getting is unfathomable there is no accountability is there
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.
(@marrinlr) reported
@btsport Newcastles biggest problem is something money can’t fix - geography.
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Kai
(@NoteOfKai) reported
@RichieUK_TTV @bt_uk Another reason why I went with a different provider outside of any Openreach network entirely, earlier this year. I was barely getting 30Mbs on their network but now I'm on 300/300 for half the price!
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louise atkins
(@louisesatkins) reported
@bt_uk @Bilkomark BT and Openrrach also have made me unwell with their couldn’t give a crap attitude. Including having people on the phone that can’t understand you. Open reach turned up last time and have stuck a plastic bag over the box on our phone pole. 7 months later it’s still there
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Rob Padley
(@rob_padley) reported
@girl_tinder @bt_uk A similar thing happened to me with Sky. Turns our you're automatically entitled to compensation for each day without service, which takes the edge off but still a nightmare dealing with those fools
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Chris Goddard
(@CAGgoldenoldie) reported
@bt_uk A few days ago you agreed to cancel my 92yr old mothers account on 21st August. Now, we learn, you're disconnecting her tomorrow 5th August. This will leave her unable to call for help. Tried to get this sorted over the phone but unable to resolve. What is going on?
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Perky by name
(@Bilkomark) reported
@girl_tinder @bt_uk The two times in my life when I thought I actually may have a heart attack were caused by @bt_uk! The worst customer service ever. Caused mainly by the split with open reach.
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Cotch01 #3.5%
(@Cotch01) reported
@girl_tinder @bt_uk Whenever I have to ring BT, I explain everything and get nowhere, feel like pulling my hair out then at the end of the conversation when their script makes them say, “is there anything else I can help you with” I always say “yes” a off we go again with the same complaint.
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The Angry Dwarf 💙
(@AlanB_UK) reported
@bt_uk So to answer my actual question, because you seem determined not to: "Sorry Mr Angrydwarf, we withhold information on the size, scale and geographic spread of any outage, because screw customers"