BT (British Telecom) Outage Report in Ealing, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Ealing come from postal codes W3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Hammersmith, Croydon, Wandsworth, Southwark, Hounslow, Hackney, Ealing, City of London, Islington, Kensington, Harringay, Wembley and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Amy Withnall
(@crazyaimz4) reported
from
Richmond, England
@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob K
(@RobK41777792) reported
@bt_uk internet cutting out again, are there problems in Sutton? This keeps happening, please let me know if it's going to continue so I can try my luck with a different provider. Literally impossible to do my job
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Alexandra Fox
(@LexieFoxy) reported
from
Dudley, England
Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.
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Shelt
(@sheltonjb) reported
On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.
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Jennifer Hepburn
(@HepburnJen) reported
@bt_uk I have sky everything.. i want to keep my tele... but I want to swap my broadband to you!! Theirs never works!?! Is that doable?
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hugh johnson
(@HughNTJohnson) reported
Spoken to @britishtelecom 4 times about posting a bag to return their Hub. Is this a ploy to slow down returning a deposit or total inefficiency? Businesses might need one reminder but 4 & still not receive the bag is crazy. No excuses @bt_uk
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Rory Bailey
(@RoryTBailey) reported
@bt_uk Hey BT, after a couple of weeks of a stable connection we are now experiencing our old issues again?
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Daniel Clarke
(@DubStepDan88) reported
@bt_uk Happy 3 week anniversary, that's 3 weeks I have been waiting for you to install my Internet, 2 cancelled engineer appointments, 2 promised callbacks that never happened and one incredibly annoyed customer. If someone doesn't come today I'm going elsewhere. Useless.
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Now That's What I Call Poggers!
(@That_Andrew_M) reported
Hugely disappointed service from @bt_uk, apparently broadband will be down in East Glasgow until MARCH 3RD, shocking at the best of times but especially when so many of us are working from home.
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HelpMeRhonda
(@RhondaFerry) reported
@bt_uk I recently signed up for NowTV at your recommendation. Not only is it pretty rubbish for the extra money, so many programmes I usually record with no problems are now getting “failed to record” - any ideas? Thanks.
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Michelle 🦋
(@YorkRose73) reported
EPIC FAIL @bt_uk My Mum has been without a landline service she relies on for nearly 4 WEEKS!! It was supposed to be resolved on the 15th of Feb, then 22nd and now the 25th. What type of 'special' equipment does this require? I am dumbfounded. 4 weeks?