BT (British Telecom) Outage Report in Ealing, Greater London, England
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The latest reports from users having issues in Ealing come from postal codes W3, W13 and W5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Harrow, City of Westminster, Hackney, Barnet, Uxbridge, Perivale, City of London, Ealing, Wembley, Walton-on-Thames, Teddington, Hammersmith and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
Community Discussion
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BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Will Perry
(@willperryTV) reported
from
Ealing, England
None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russ toms
(@RussToms) reported
@bt_uk Hi,I’ve just had to send a ‘fix’ text for the umpteen time over the last few months as our broadband has dropped off again 4 time this evening. Our last call out was last week and i don’t expect to keep on having engineers out to resolve issues on a weekly basis.
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Nick Kirk
(@nick_kirk2) reported
@bt_uk want to make an official complaint! My bill issue still not resolved do you honestly think I have the spare time to keep phoning you Regards ur mistakes!?! Working full time raising a family I find myself having to contact you yet again!!
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simon kemp
(@kemp_simon) reported
@btsport Seriously ... Its bad enough having to get sky to watch sport but this as well .... you obviously havent thought about the cost to consumers again just profit 😡
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steve platt
(@plattste) reported
@BTCare whoever considers moving to BT please don’t they are the worst company I have ever had to deal with.All they say is sorry sorry
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Badger Sporran
(@BadgerSporran) reported
@bt_uk @BTCare My 87yo father in law has been without a landline for weeks. Not a huge unless of course the landline is connected to an alarm for his disabled wife! Open Reach are like moles digging but not resolving the issue. This is disgusting
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Geraint Davies
(@grdavies01) reported
@bt_uk @BTCare is there an issue with broadband in Cf83? Mine is really slow to connect and it keeps disconnecting my extenders and ring camera
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RichieUK
(@RichieUK_TTV) reported
@JpSubmariner @BTCare I did try that but it still looked awful! On 8bit and 10bit equally - had to turn off enhanced HDMI - which meant I lost any HDR etc
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khevin
(@khev07) reported
@paulchowdhry @EE @btsport Was at your gig last night in Ncl - still laughing now. Sorry you having issues with your BT sport app. I work for BT TV. If you want to DM me your details I’ll get that sorted for you in no time if still not fixed.
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Drew Clancy
(@doctor_you) reported
@bt_uk My 93 year old Mum’s phone line was broken, the lady who took my call late on Saturday and the engineer who fixed it Sunday morning were amazing and both super helpful
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Jack Drury
(@Jackcdrury) reported
@bt_uk Nope. An email at 00.42 ‘sorry… we’re not sure… we’re checking some things… hear from us in three days’. We’re now on three and a half weeks since an unnecessary disconnection (and still no interim 4G box). This is customer care in the WFH era?