BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Ealing come from postal codes W5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 01/02/2026 17:05

January 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Hammersmith, City of Westminster, London, Hackney, Hounslow, City of London, Southwark, Stanmore, Wandsworth, Paddington, Enfield Town, Barnet, Waltham Forest and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • OhAthairne Sam Ó hAtháirne (@OhAthairne) reported from Islington, England

    Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • SamVerissimo Sam Luis Verissimo (@SamVerissimo) reported from Lambeth, England

    @bt_uk is there a outage in se5 internet and landline not working?

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • __Mycroft__ 🇮🇪 Patrick O'Donnell 🇮🇪 (@__Mycroft__) reported

    @bt_uk Nobody cares, fix the internet

  • ProfChrisMowles Chris Mowles (@ProfChrisMowles) reported

    After multiple texts from @bt_uk about when the fault would be fixed (also told it would be today), eventually told it would be Tues 19th, a week after first report. Sheesh. 'How do you rate our service'?

  • rachelpdavid Rachel David (@rachelpdavid) reported

    @bt_uk Great service today….not! Engineer due today between 1 and 6pm, no show and no communication to explain why!

  • dastewart1971 Oh no it’s Clem Fandango Esq. (@dastewart1971) reported

    @sarah_church @bt_uk Also it would be cool to plug your laptop into the cat 5 port on the back of the router, just to prove your problem is with the Wi-Fi and not your internet connection. If you live near a lot of other households then the Wi-Fi has to complete with everyone else.

  • snipe2379 J (@snipe2379) reported

    @bt_uk Complaint and evidence now sent the ombudsman service

  • MsVanillaRose (((Ⓥanilla Rose, presumptive witch))) (@MsVanillaRose) reported

    @bt_uk I was never asked whether I wanted my ability to make phone calls depend on whether the broadband was working. The broadband failed briefly this afternoon and I realised I hadn't been consulted at all on whether I wanted 2 important forms of communication to fail at once.

  • mpezet Martin Pezet (@mpezet) reported

    @bt_uk the issue appears to have resolved itself, thanks

  • sarah_church sarah (@sarah_church) reported

    @bt_uk I’ve sent a text. I’ve had a series of issues over the past few months, just constant problems with my Wi-fi. Struggling to work from home at the moment with such poor service.

  • ProfChrisMowles Chris Mowles (@ProfChrisMowles) reported

    Trying to fix a landline fault, now turned into a broadband fault, with @bt_uk: Agent: who is the account holder? Me: ma's name: A: that's not the name we have. Me: could it be me, the son? A: you have to give me a definitive answer. Me: Ok Ma.

  • cazzamcq_ caroline ann (@cazzamcq_) reported

    Help @bt_uk, no WiFi and a purple flashing light on my router for two days. All cables are connected properly