BT (British Telecom)

BT (British Telecom) Outage Report in Ealing, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ealing come from postal codes W13, W3 and W5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ealing, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ealing, Greater London, England 12/19/2025 07:40

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ealing, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, City of London, Croydon, Hammersmith, Enfield Town, City of Westminster, Camden Town, Southwark, Harrow, Harringay, Wembley, Hounslow, Barnet and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ealing, England

Latest outage, problems and issue reports in Ealing and nearby locations:

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk @WeAreOpenreach hi there, I want to make sure the lovely bloke working on my weeks-old issue that @bt_uk have completely faffed, is not in any way impacted. All he did was give me a call to confirm what hadn’t happened and how he was going to try and fix BT’s shambles (my words).

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk He didn’t ‘bad mouth’ BT. He simply clarified what I knew - that the cease & reprovide *had not been done*, that the fault should not have been closed, and that he was going to help. You are the one needing managerial oversight for misrepresenting what everyone can see you wrote.

  • Jules83234327 Jules (@Jules83234327) reported

    @bt_uk It’s saying service down but you cannot get to chat to anyone online at all

  • JennieGyllblad Jennie Gyllblad Ⓥ🏳️‍🌈🔞 (@JennieGyllblad) reported

    @bt_uk Morning - waiting on another cable from amazon to still check if the phonejack solution will work, but I can start doing the sim card thing on the hybrid now while waiting.

  • janewolsty Jane Cooper (@janewolsty) reported

    Sadly had to move my mother in law into a care home and therefore have to cancel subscriptions. @skytv were brilliant @bt_uk were appalling

  • tweetymike Mike Stead (@tweetymike) reported

    @bt_uk In a former life I was a telco engineer. I know how this stuff works. The Openreach staff I’ve dealt with have been excellent, the problem as always is in your BT Residential processes/systems. My beef is with the BT service delivery directors overseeing a broken outsource model.

  • demurely38 demurely1 (@demurely38) reported

    @bt_uk is BT email down atm? I'm unable to log on

  • janewolsty Jane Cooper (@janewolsty) reported

    @bt_uk Her account had gone into arrears unbeknownst to us - we have paid it off today but the person we spoke to was rude and couldn’t help with cancelling her account!

  • snekmountain Retroslave (@snekmountain) reported

    @bt_uk Could you tell me what error the flashing purple means? I'm sure its an easy fix.

  • yunggrebo 𝔜𝔲𝔫𝔤 𝔊𝔯𝔢𝔟𝔬 𖤐 (@yunggrebo) reported

    Ordered broadband for certain date, engineer visits my new property without any notice so I miss them, I call bt, they have no clue, tell me my orders pushed back and to chase open reach myself.... this is the service I left Sky for? @bt_uk