BT (British Telecom) Outage Report in Ealing, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Ealing come from postal codes W13, W3 and UB5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ealing, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ealing, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Hampstead, Croydon, Ealing, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington, Paddington, Southall, Hounslow and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ealing, England
Latest outage, problems and issue reports in Ealing and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarif Alrai
(@TheDrSarifAlrai) reported
Yo @bt_uk - you apparently "resolved" a problem for me and just sent me a questionnaire about it. Trust me you don't want me to you you about yourselves - pack up and go home on this one. Your WHOLE ATTITUDE was wrong and you did me *****.
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Harry
(@HarryGotTaken) reported
Internet has been severely throttled for the past couple days. @bt_uk any chance I can get some help? The chat feature seems to be down.
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Daddy
(@negative_weirdo) reported
@bt_uk you have disconnected my mothers phone line for digital voice and you have provided her with no phone! She is a vulnerable person with dementia and diabetes and needs a phone to make calls in an emergency! You are a disgrace!
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patrick mccafferty
(@mccaffepj) reported
@MrMichaelSpicer @btsport @DiyPundit "The lad's got such an educated left foot, it's so clever it could easily be a professor at Oxford or Cambridge. His right foot isn't so smart - pretty stupid really. if he ever split up with his left foot, the lad's IQ would drop like a stone..."
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Peter Harrison
(@PeteHarrison90) reported
@bt_uk I'm tryin to change the DD details on my account and it doemst seem to be working? Can anyone help
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jane gallagher
(@Janeyg369) reported
@bt_uk hi there I'm working from home and I'm having no end of trouble with the broadband. It's very intermittent and slow and completely cuts out. I work for Front line commands so it's important my internet is on point to get the work done. Can you help please. Many Thanks
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Sandra Coulter (she/hers)
(@SandraJCoulter) reported
Moving to @virginmedia fibre broadband was the biggest mistake we made as people who work from home. Service so unreliable. We can’t even get through to customer services to complain. Cannot wait for the contract to be up so we can move back to @bt_uk.
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DirtyFishy
(@D1rtyF1shy) reported
@CityFibre Recently you did some work on a road right next to us. Thanks to @bt_uk refusing to fix their 20 year old cables and my current ISP @SkyUK also refusing to do anything apart from blame each other. Both must be allergic to free money, Can you offer assistance?
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George Kaplin , Rapid City South Dakota
(@trexdeano) reported
@bt_uk Telling people what they have to think and what to embrace is never a good thing . As for the moral high ground jog on
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Michael Havis
(@MichaelHavis) reported
Classic @bt_uk I get an email to say I’m losing dozens of channels on my package. Apparently I get to keep *some* if I upgrade. And yet somehow they forgot to put how much my monthly fee is going down by since they’re no longer providing the same service.