BT (British Telecom) Outage Report in Sutton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Sutton come from postal codes SM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Ealing, Poplar, Bromley, Tower Hamlets, Southwark, Croydon, Hounslow, Fulham, Newham, Paddington, Thornton Heath, City of Westminster and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Richmond |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wright
(@wrighty950) reported
Wow, it seems like Twitter has finally woken up to the media bias against @ManCity ….. @SkySports @btsport this crap needs to stop …
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Harvey Jones
(@hj1967Jones) reported
If you are a city fan and you subscribe to @btsport then give you head a wobble and cancel. Why pay money to an organisation so actively set against us. #btsport
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adub
(@AlanWindham) reported
@ryantegan @btsport @SkySports In the USA we get Lee Dixon and Graeme Le Saux. Dixon is awful but you’d never know who Le Saux played for.
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AegirDigital
(@aegirdigital) reported
@btbusinesscare thank you Julie for fixing our Static IP issues. Once we spoke to you, all the IPs worked again.
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Ross Doherty
(@RossDoherty) reported
@Martainho21 @F365 Yeh I noticed that. Plus 'Fletch' screaming for a free kick and a red cars for Rodri when he actually slipped and still won the ball cleanly. Worst commentary I have ever heard today. @btsport was shocking
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Craig
(@BoothyCraig) reported
Well done @BBCMOTD for a balanced opinion of the two penalty incidents at the Emirates. @btsport hang your heads in shame as you don't know the VAR rules.
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Buyers Report
(@BuyersReport) reported
What is the @bt_uk market research survey that offers a selected 100 people an iPhone 13 for £3 after completing a satisfaction survey then takes credit card details? This promo uses #BT branding and is researching BT internet service. Fake or real? Who is your survey partner?
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CarlBBYT
(@CarlBBYT) reported
Don't ever get BT Wifi, its **** and a waste of money and time @bt_uk useless asf
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rachel lewis
(@rach0488) reported
@bt_uk is it just my broadband that is just down keeps cutting out every 5 mins (area South Wales)
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Ed Hudson
(@Edwardh18711063) reported
@mrjakehumphrey He’s a ******* idiot and Peter Walton should be ****** off. Get a man that tells the truth @btsport