BT (British Telecom) Outage Report in Sutton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sutton come from postal codes SM3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Paddington, Hammersmith, Wandsworth, Croydon, Southwark, Hounslow, Brentford, Kensington, Sutton, Feltham, Greater London, City of London and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
-
Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
-
Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
-
Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
-
Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
-
Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
-
Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
duncan mills
(@duncanamills) reported
@bt_uk Just checking before putting myself through the pain of changing providers after 30 years. Russell in your call centre said I cannot have Fibre 1 at £27.99 because I am an existing customer. Instead I pay £32. Do companies really still penalise loyalty?
-
Nina B
(@neendog) reported
@bt_uk my broadband was due to be installed on 7th dec..it is now 22nd dec and despite numerous calls and waiting on hold I have no internet before I’m due to spend Xmas in the flat alone..Please can you fix this (happy to give my details privately)
-
Springbuck #simracing
(@thespringbuck) reported
@JensHarris @bt_uk What a bluddy joke, **** lost, new provider! Even though they all run on BT, others may at least have available resources, but then you have to start a new process, you can't win, I've been there too man, its hell
-
Graham Mcgreavy
(@Grahammcgreavy) reported
@btbusinesscare @bt_uk for the 3rd time in a week you male appointments that you fail to keep.. what is it with rhis business that people still keep using? Totally useless .
-
Christopher Todd
(@chrispaultodd) reported
@bt_uk hi, I changed my mobile plan on December 4th, however the order is still open. I can’t manage my plan online until the order closes. Please can you help? Thanks
-
Rhys Lewis
(@RhysRobertLewis) reported
Been without broadband for three weeks due to poor communication between @bt_uk & @plusnethelp. The worst switch over I’ve ever had. Worse as my partner and I are key workers (NHS & Local Gov). Will be making a complaint to regulator shortly.
-
Hayley Matthews
(@HayleyMatthews9) reported
@bt_uk Never had such appalling service! NHS worker, working from home, left with no internet access for days, unable to work, fobbed off, no one willing to help!
-
Marshalls
(@treesurgeon47) reported
@bt_uk Still not be contacted. You said I’d be contacted ASAP. That was 4 days ago. If you can’t fix a phone is this grounds for me to cancel my contract?
-
Martin Goodlet
(@martingoodlet) reported
When you have to book a day off for @bt_uk to fix your internet, phone them up on the day for them to confirm the appointment, wait an hour and a half over this appointment time, only to be told they forgot to book in the first place.
-
Cascade
(@CCCASCADE) reported
@bt_uk Honestly, the most shocking service, i've spent a collective 6 hours on hold over the last 3 days and lost 3 days income because I can't do my job without the internet. Can someone please call me? It's impossible to get through!!!