BT (British Telecom) Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Wandsworth, Kensington, City of London, Southwark, Croydon, Purley, Paddington, Kingston upon Thames, Bromley, Fulham, Southall, Feltham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
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Kutan URAL
(@kutanural) reported
from
Hounslow, England
@bt_uk my wifi is down for about an hour.. what's the issue?
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James Mariner
(@MarinerIndy) reported
from
Camberwell, England
Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Matt Nowak
(@nowak_matt) reported
from
Spelthorne District, England
@bt_uk Thanks. I’ve already tried that and it says I need to speak to an advisor as I wish to cancel my package
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan 🤙
(@DanHadouken) reported
Massive shout out to @bt_uk customer service today for sorting out our router and connection issues. I had been with @virginmedia for the past few years and its safe to say BT helped me more in the last hour than Virgin Media ever did whilst I was with them #CustomerService
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Dan Ross
(@DanRossi8) reported
from
Carlisle, England
Poor punditry again from @btsport... waiting for Pickford to make a mistake so they can jump on it and slate him.
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Ben Barker
(@Ben_Barker1989) reported
Still no internet from @bt_uk. As a new customer I’ve had a terrible experience so far.. hopefully they’ll actually sign our order off today that was put in weeks ago. It actually mad how companies take your money and expect you to wait when they’ve made a mistake..
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Mat Robinson
(@frootshoot) reported
@glazersout93 @LeicesterTigers @btsport have deemed all rugby to be unimportant, so you have to go to the red button on BTSport 2 - then select from the menu, but it s only in old crappy blurry video and crap sound. You have to want to watch German football to get modern TV standards.
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John
(@johnskazz87) reported
@bt_uk we have been left with no internet for 2 days...when working from home this is a disaster! Openreach engineer was meant to come out Friday but never turned up! Please help!
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Helen Ashley
(@ethical_PR) reported
If you're thinking of moving over to @bt_uk don't. Meant to install broadband etc yesterday. Never turned up. No apology. No notification. Spent 3 hours plus on phone since to try + get new appoint. Promised email + revised appointment cfmd this AM. Nothing. #BT @OpenreachHelp
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samuel waite
(@samuel_waite) reported
@bt_uk Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company
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TW
(@tomoyonx) reported
Hi @bt_uk. Just wondering what the broadband fault in the Brighton area is being caused by? There is no report on your website but I reported a fault 5 days ago and my neighbours and I have experienced slow internet since this day. Speeds are currently between 3-5mbps.
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gabby
(@gabz_gbaby) reported
@EE @btsport I only get updated if I call and block up the customer service line, which seems utterly ludicrous. Surely you know when you're expecting stock and can give an update. Have never had any issues with EE, but have been left very disappointed with this level of customer service.
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Lisa & Millie
(@LisaHewitt67) reported
@bt_uk I am having issues with the broadband within my house, it is buffering quite a lot and very slow to load. Any ideas?