Is BT (British Telecom) having an outage in Sutton, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Sutton, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Sutton, Greater London, England

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Most Reported Problems:

  • Internet (51.15%)
  • Phone (28.77%)
  • Wi-fi (8.17%)
  • E-mail (5.68%)
  • TV (3.37%)
  • Total Blackout (2.84%)

BT (British Telecom) Outage Map Near Sutton, Greater London, England

BT (British Telecom) in Sutton, Greater London, England Comments

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BT (British Telecom) Issues Reports Near Sutton, Greater London, England

Latest outage, problems and issue reports in Sutton, Greater London, England and nearby locations:
  • mazzerooni
    mazzerooni (@mazzerooni) reported from Brentford, England

    @TonyAdams @btsport You should have got down there and pulled the shirt back on

  • adriancammidge
    Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • JamieJG94
    Just Jamie (@JamieJG94) reported from Camberwell, England

    @btsport your customer service is disgusting.

  • LionofGlencoe
    EddieMackintosh (@LionofGlencoe) reported from Biggin Hill, England

    @1bounday_score0 @BTCare They do it every year or two deliberately slow you down slippery sods. Not falling for it again,rather go live in a cave.

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Kensington, England

    @btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Kingston upon Thames, England

    This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni
    Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • 61npa
    Nigel Ayers (@61npa) reported from Poplar, England

    @BTCare No phone or broadband line for several days due to car wiping out an exchange. Rang BT. Unwilling to send 4G router as i dont pay enough!! Unwilling to pass me on to a supervisor. Really poor customer service from the "helpline". Joke.

  • danjd_
    DJD (@danjd_) reported from Eltham, England

    Gutted @ScotlandSky have the SPFL rights. Very poor from @btsport to not match or better Sky’s offer. Scottish fans are now going to be subject to the woeful analysis and pre/post match coverage. Sad times.

  • EricStoller
    Eric Stoller (@EricStoller) reported from Kingston upon Thames, England

    @BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

  • SurreyArtSchool
    Surrey Art School (@SurreyArtSchool) reported from Dorking, England

    @BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

  • LexOfBeard
    Laaarvely (@LexOfBeard) reported from Lambeth, England

    @BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

  • keithyb77
    Keith Brennan (@keithyb77) reported from Ealing, England

    @BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

  • johngreenlondon
    John Green (@johngreenlondon) reported from Camberwell, England

    @BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

  • JonathanAvis87
    dufus (@JonathanAvis87) reported from Croydon, England

    @girondins are only 4 points above 3rd bottom @btsport commentator right now in @PSG_English Vs @LOSC_EN game, idiot commentator saying can’t rule @girondins #Bordeaux out of the running for top spots, 19 whole points below PSG at top. #PSGLILLE game live now BTSPORT2 #ligue1

  • WelshSeanSter
    Sean Clarke (@WelshSeanSter) reported from Paddington, England

    @BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

  • AdeW1988
    ADW (@AdeW1988) reported from Bromley, England

    Not sure why you’re surprised. Absolute joke of a pundit and a total embarrassment to @btsport . Get that awful, boring, monotone, ill-informed bloke off of your excellent football programming. Genuinely the very worst pundit out there.

  • OneTomPerrett
    Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • Chri3youtwit
    Chris Francis (@Chri3youtwit) reported from Bromley, England

    Oh Chris Sutton just shut ******** up please, the blokes a **** @btsportfootball #BTSport

  • ScottPurdue8
    Scott Purdue (@ScottPurdue8) reported from Paddington, England

    Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

  • Vollverayn
    Gameness79 (@Vollverayn) reported from Merton, England

    @BTSportBoxing @btsport What a idiot!!!!

  • alexbremer
    Alex Bremer (@alexbremer) reported from Croydon, England

    I've tried to complain 3 times today about the COMPLETE lack of service from @bt_uk, and been hung up on 3 times... they've messed up every single aspect of my order - terrible, appalling service! @BTCare - this rumbles on and on

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

  • sakib3yrncb
    Sakib (@sakib3yrncb) reported from Poplar, England

    @btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

  • tweetsfromben
    Ben Isaacs (@tweetsfromben) reported from Bromley, England

    @Jayem80 @espnplayer @btsport I’m never sure how the rights work for BT. It’s a Fox game but they show CBS exclusives so…

  • esspekay
    SPK (@esspekay) reported from Eltham, England

    Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @BTCare getting appalling customer service. Passed from joker to joker

  • apwardbuilding
    A P Ward Building (@apwardbuilding) reported from Bromley, England

    Sorry our phone lines are still not working after nearly a week now with a big thank you to @btbusinesscare & their complete incompetence.

  • Centre13_larry
    Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • HBurness
    Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare Hi - it is not working and asking for a valid number. Please advise on next steps?

  • HBurness
    Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare hi am in SW16 with no broadband at all and a lot of urgent work to do - is this area affected by an outage? Any idea on resolution time?

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

  • curtiz58
    Victor (@curtiz58) reported from Lambeth, England

    @btsport When will this seasons Bundesliga Matchday 1,2 and 3 appear in Catch Up on the BT Sport App as only last season is there #help

  • nickdowse
    Nick Dowse (@nickdowse) reported from Paddington, England

    @NB_2612 @BTCare I believe you’ve been given the incorrect info. I’ve just updated and after a period of it not working I now have BT WifiCall back

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    Bye bye @BTCare your service has been shockingly shit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • C1892C
    C (@C1892C) reported from Liverpool, England

    @TommyTit6 @btsportfootball @philthyart @btsport @LFC @ChampionsLeague The ramblings of someone who writes messages in shit on bathroom walls, this.

  • MattRic62091091
    Matt_Richardson (@MattRic62091091) reported

    @bt_uk @BTCare 8 weeks later and still no BT TV absolutely shocking service!

  • Joshay185
    Josh Young (@Joshay185) reported

    @irishandym513 @bt_uk @MartinSLewis Craaaazy mate, the just chuck charges on when ever the like, @btsport was free but now got to pay £6pm and to cancel package I’ve got to take another contract for 18 months to save £4 - luckily I’ve only got 6 months left before I can leave #jokers

  • tulipahair
    Tulipa Hair & Beauty (@tulipahair) reported

    @bt_uk @btbusinesscare Wifi not working well. On and off Wi-fi strength. Not constant.

  • himynameismikeb
    mike (@himynameismikeb) reported

    @RealCFrampton That’s a poor effort from @btsport mate 😳

  • PhilM44
    PhilM44 (@PhilM44) reported

    @bt_uk I have just noted that the @BTCare account is closed. Please can you help with the below.

  • piersmorgssucks
    Blake Westwood (@piersmorgssucks) reported

    @iammrsteele @TammyBaebraham @ABowers1990 @btsport How can someone be such an idiot.

  • ChrisHoy3
    Chris Hoy (@ChrisHoy3) reported

    @BTCare I need an update on my complaint! I’ve sent a direct message as well about this

  • ashleybacon02
    Ashley bacon (@ashleybacon02) reported

    @BTCare another month another problem!! Ever since going to bt we have had an issue with our broadband every month yet every month we pay are bill on time #shitservice

  • Goritoto
    Elton (@Goritoto) reported

    @BTCare...How can this be it start with "poor quality" connection then no Internet WHY:(