BT (British Telecom)

BT (British Telecom) Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton, Greater London, England 06/04/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sutton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Ealing, London, Wandsworth, Southwark, Balham, Croydon, Tower Hamlets, Bermondsey, Streatham, Feltham, City of Westminster, Woolwich, Fulham, Newham and Paddington.

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City Problem Type Report Time
United KingdomBermondsey Internet
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NijjarSandra Sandra Nijjar (@NijjarSandra) reported

    @bt_uk I have even reset my password but still sane issue

  • NijjarSandra Sandra Nijjar (@NijjarSandra) reported

    @bt_uk Which web address my bt? Done that already still same issue

  • Yummomummo_ Yummomummo (@Yummomummo_) reported

    @CloudsAndShit @bt_uk Which as we know is a double edged sword. Personally I think block and report do enough for most people. I think word filters are actively harmful. Content filters absolutely should be around, the issue is social media doesn't have the manpower to do that reliably.

  • ToxicAngel84 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Just Nicki 💨💚✌🏻 (@ToxicAngel84) reported

    @bt_uk Pass it on then, I can’t afford that and I WONT be paying some stupid collection service either.. Good luck taking possessions because I have none so what’s the other alternative prison??

  • NijjarSandra Sandra Nijjar (@NijjarSandra) reported

    @bt_uk my email access has now been down for 2 days it’s asking for 2 factor authentication and not allowing me to log in please can someone kindly help

  • loz71033091 loz (@loz71033091) reported

    @Liam57119750 @Jordon94404283 @bt_uk It isn't a strawman its a fact, and pointing out the hypocritical nature of the moral stance they are taking. It weakens the message which is what is annoying and makes it look disingenuous. You having trouble understanding a valid point.

  • CloudsAndShit Dinosaur Arse (@CloudsAndShit) reported

    @TyTalksTechblog @JasonClauson @bt_uk So whilst i definitely do not advocate for unmonitored access for your children (seriously, at least sort out monitoring so you know exactly what they are doing) the issue lies within culture, not the individual Monitoring is a bandaid, lets fix the wound and cut the toxicity

  • Rebecca91546152 Rebecca Morris (@Rebecca91546152) reported

    @bt_uk I can fit the entirety of this farce onto a tweet! Needless to say BT are amongst the worst company's to deal with. So glad I'm with Sky.

  • Sabbas0000 S4884S (@Sabbas0000) reported

    @bt_uk is there any issues in the Stockton on Tees area? I keep getting cut off saying call failed, data speed is very slow at times and this is been happening for the last 2 days

  • mellefluous President Elect MEllefluous (@mellefluous) reported

    @bt_uk BT charged my elderly sick mother a hugely over the top tariff for years which I managed to halve with just one phone call. Thats how much BT or any of these corporations care about social issues. This is all fake.