BT (British Telecom)

BT (British Telecom) Outage Report in Sutton, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Sutton come from postal codes SM2 and SM1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Sutton, Greater London, England 02/22/2025 08:20

February 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bermondsey, Lewisham, Croydon, Tower Hamlets, Isleworth, Holborn, Southwark, City of Westminster, Paddington, Ealing, Sutton, Fulham, Woolwich and Balham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomBermondsey Internet
United KingdomLondon Internet
United KingdomLewisham Internet
United KingdomLewisham Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • kurtistime1985 Kurtis Simon (@kurtistime1985) reported from Camberwell, England

    @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • conor_saunders Conor Saunders (@conor_saunders) reported from Wandsworth, England

    After 4 awful months with @TalkTalk delighted to be with @bt_uk , only 4days to solve the issue which TT couldn’t in 4months #talktalk #bt

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mikczmarski a bar of soap 🧼 (@mikczmarski) reported

    @VancityReynolds @Vanarama @btsport How fooking stupid is that yah right me man turtle wankers mate borgish decision making

  • SeminoleNative2 Seminole Native (@SeminoleNative2) reported

    @VancityReynolds @Vanarama @btsport How can we help?

  • Hoppo101 Daniel hopkins🔴⚪ (@Hoppo101) reported

    @VancityReynolds @Vanarama @btsport But saying that. 3pm blackout should stay in place. If certain clubs with smaller fan base start to struggle and fans think, I'll stay at home and watch in TV, these clubs would go under. #keep3pmblackput

  • PureH11 PureH (@PureH11) reported

    @VancityReynolds @Vanarama @btsport Basically, half your matches wouldn't be streamed anyway thanks to the 3pm Blackout, which is for all Football in the UK which is to encourage people to actually go to the grounds instead of staying at home and 9 times out of 10 would watch a prem match over the lower league.

  • Aidan_Gamble Aidan Gamble (@Aidan_Gamble) reported

    @VancityReynolds @Vanarama @btsport Is your proposal that the home team keeps all the revenue, in the same way that the home team keeps all the revenue for league games? Have no real issue for overseas streaming if so.

  • MattScFc Matt (@MattScFc) reported

    @VancityReynolds @Vanarama @btsport You can’t stream 3pm kick offs in any league, why should you be special? Let’s be honest it’s got nothing to do with helping the league, it wouldn’t help Woking. 500 people illegally watching a stream and not going wouldn’t help the club at all.

  • TrevorMLambert Trevor Lambert #SaveTheBBC (@TrevorMLambert) reported

    @BTCare Back from holiday and broadband off yet again! Known issue?

  • SimplySomeGuy Some Guy (@SimplySomeGuy) reported

    @VancityReynolds @Vanarama @btsport Yeah, growing the product seems like a bad idea, I'm with the league on this one.

  • BownDiggyRiggy IKnowSomeoneWhoseDadWasKilledByAnEagle (@BownDiggyRiggy) reported

    @VancityReynolds @Vanarama @btsport Might be a stupid question but wouldn't that defy the incentive to watch the show? Like if we all know the scores to all the games that would act as spoilers to each episode right ? Kinda like skipping to the end of the series or watching a highlights.

  • andybirks_ Andy Birks (@andybirks_) reported

    @VancityReynolds @Vanarama @btsport Be careful what you wish for. Streaming has definitely impacted (circa 20% less) championship attendances plus incremental spend on food/drinks and club shop due to lower footfall. This was mainly midweek games. Got to protect 3pm Sat blackout for steaming as piracy risk.