BT (British Telecom) Outage Report in Sutton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Sutton come from postal codes SM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Hounslow, Ealing, Tower Hamlets, Croydon, Southwark, Lewisham, Fulham, City of Westminster, Bermondsey, Walton-on-Thames, Woolwich, Newham and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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J
(@CFCJae_) reported
from
Eltham, England
Keown is a **** pundit. #BTSport
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Aaron
(@HouseArrestFM) reported
from
Camberwell, England
@bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Sandy Macdonald
(@Macdonald2Sandy) reported
from
Hounslow, England
Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Jamie Lyons
(@JamieLyons97) reported
from
Paddington, England
@bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Norman
(@andrewnorman70) reported
@btbusinesscare That won’t happen. Because we will not be able to use our tills , cc machines or booking system. C’mon Ryan, help!!!
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John Doe
(@JohnDoe00Se7en) reported
Wonder if @btsport will so a slow motion replay of Ronaldo's 2nd goal? The ball clearly hit Greenwood's palm before he passes to Ronaldo. Thought it was weird how #VAR didn't show it. #ATAMUN
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GARY LAW
(@GARYLAW1) reported
Shut downl @btsport The broadband connection is crap just close the channel down so that you can concentrate give us better quality broadband
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sᴘᴏᴏᴘʏ ɢᴇɴᴅᴇʀ ᴡɪᴛᴄʜ ᴅᴀɴʏʟ | 🏴🎃
(@danniiiyyyl) reported
@bt_uk I've already been down that road, about ten minutes ago, and it was negative help -- the autobot running that service just forced a BT Engineer onto me tomorrow, when I'm at work, without any confirmation from me and did nothing to actually remedy my problems.
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Ashongman Jay Z
(@west_overmars_) reported
Maguire is just Ole’s problem #btsport
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Jordan
(@jordanasquith1) reported
How are Scholes and Ferdinand laying into Bailly when he was one of our best players tonight after not playing for us all season? He was partly at fault for the second goal but the rest of the game our best CB. They said oles coaching isn’t the problem tho #MUNATA #UCL #BTsport
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Ian Waterfall
(@ian_waterfall) reported
@rioferdy5 @btsport @mrjakehumphrey Utd problem is weakest back 4 ever. Maguire 💩,Donny Van de Beek should start ahead of McTominay who’s not good enough passes sideways and then stands behind the nearest opponent. Van de Beek broke in to the box twice the first led to CR7 goal.
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AJ
(@AJ_1878) reported
@bt_uk Hi, my WiFi ping is above 50ms and my speeds have dropped to 5-6mbps. It’s REALLY slow and I cannot work online. I have restarted hub and ran diagnostics and the system states “we need to send an engineer” however no faults are recorded under ‘track a fault’
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Matheus Overschi Masaku
(@overschi) reported
@btsport Maguire is not a Man U defense caliber, he s too slow without the ball,and with the ball, way too many mistakes
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Steve E. Wander
(@Steve_E_Wander) reported
@btsport @mrjakehumphrey what is Mcmanaman on?! Saying Zappacosta play acting, when clearly Shaw’s foot caught his leg above his ankle! Idiot bias