BT (British Telecom) Outage Report in Sutton, Greater London, England
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The latest reports from users having issues in Sutton come from postal codes SM1 and SM2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Sutton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Redhill, Caterham, Croydon, Wandsworth, Bromley, Ashtead, Newham, Paddington, Leatherhead, Poplar, City of Westminster, City of London and Thames Ditton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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Tafazzul Miah
(@BabumiahMiah) reported
from
Poplar, England
@btsport your app doesn’t have the option to chrome cast the games, can you fix it please
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Marzenna Czubowicz
(@MarzennaC) reported
from
Brentford, England
@bt_uk You should first try to help existing customers not trying to get new with such a horrible service!
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Andrew Mackenzie
(@awmackenzie) reported
from
Bromley, England
So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.
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Tom Westwater
(@tomwestwater) reported
from
Kensington, England
@bt_uk No given up- only 5 month left with BT so not a problem
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games
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Nitin Suriacant
(@Nitin_s1) reported
from
Brentford, England
@GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it
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🤫
(@_becki_d) reported
from
Croydon, England
@bt_uk intermittent WiFi for 72 hours and the weather is fine. All neighbours effected too .. please can you advise any issues CR2 area 😫
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
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Matt the Cab
(@Matboy_Slim) reported
from
Camberwell, England
What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE
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Robert Woolley 🇬🇧🇮🇪🏴
(@robertwoolley) reported
from
Brentford, England
It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.
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George⚽️
(@gww1996) reported
from
Spelthorne District, England
@btsportfootball I pay £37.50 currently .... fancy bringing my costs down @btsport @bt_uk 🤔😒
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Kevin McLoughlin
(@Kev_McLoughlin) reported
from
West Molesey, England
I move house and seemingly return to dial-up. @virginmedia guy was a man looking for a problem and probably saw a solution getting in the way of an easy day. @bt_uk say 2 weeks to £50 activation even though cables already in and I’m self-installing and it’s only 3-7mb !!!! 😠
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⚕ Sabrina Rose⚕
(@Henrysaidit24) reported
from
Poplar, England
@bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@bt_uk Seems to be back up to normal speeds now so was probably just an overnight outage, although the completion date on that fault has now changed by a day.
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Barry
(@uksov) reported
from
Eltham, England
@bt_uk great Customer Service from BT, resolved my issue quick and professional as always
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Milly Kenny-Ryder
(@millykr) reported
from
Camberwell, England
@bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.
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UPGRADIAN Jack 🔶
(@jackbremer) reported
from
Wandsworth, England
@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hall
(@kyotobobby) reported
@bt_uk I upgraded my package to Halo 3 and then my internet suddenly went slow! For the past 3 days I've only been getting 6Mps when I'm contracted to get at least 24! I can't get through to customer services and the online person wouldn't arrange for a call back!
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Toby
(@MicknJennynToby) reported
@BTCare Hi, I have a broadband outage, third in the last week, and already have an EE Mini Hub so I just wondered how I get it activated please.
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Layla Lavender
(@lavender_layla) reported
@bt_uk You can just end our contract and let us move to a provider than can actually provide us with a consistent wifi service that doesn’t required half a dozen signal boosters that still don’t work, and save us the time of having to contact you every week.
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Jobbie King🏴
(@Jobbie1874) reported
@bt_uk I was looking into why Lothian Broadband are the only company to offer me full fibre at 1gb download speed. Will BT be able to offer me this in the near future? Is there a period when another company owning the fibre cables allow BT onto their network?
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ChipPhat
(@chip_phat) reported
@bt_uk Useless company that does nothing to actually help their customers in need. Work wants me working from home yet these guys constantly fob me off telling me to wait a week for a connection date despite them already being overdue from my original date.
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J
(@yafer23_) reported
@bt_uk hi I have my engineer to come and install my broadband tomorrow but I only have a junction box. Would the engineer change this to a master socket or issue a micro filter??
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rachel
(@nahthenmardy) reported
@bt_uk and @SkyHelpTeam. I have internet with bt. Had no issues until the past week. Now my sky a had no internet connection but other devices seem to have it. It sometimes come back on for a bit then goes back off. Is it a sky or bt issue? Who do I phone?
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SAM DOWNIE ♿️ 🎥
(@samdownie) reported
@bt_uk @BTGroup hello 👋 disabled customer here. My venerable mum has been cut off for the past 12 days because of change over from broadband to fiber. Still waiting for the router and phones to be delivered. Customer service has been bad. Compensation needed now too for loss.
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Gay Slade
(@simonehancox) reported
@bt_uk I wasted an hour of my life this morning on your chat trying to get my BT TV ago record, which it’s stopped doing. Can you help please?
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John 'Max' Maxwell
(@RuckinRugby) reported
@TightFive_Rugby I think fans will always (briefly) lose their **** when a poor ref call changes a result. I certainly will. But if RFU & ‘rugby’ want better treatment for refs … they’re going to have to lead the way. #MUNvTOU on @btsport at the weekend, a case in point …