BT (British Telecom)

BT (British Telecom) Outage Report in Coulsdon, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Coulsdon come from postal codes CR5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coulsdon, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coulsdon, Greater London, England 01/21/2026 16:50

January 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coulsdon, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Hounslow, Croydon, Tadworth, Hammersmith, Orpington, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead, Southwark, Dorking and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomWandsworth Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coulsdon, England

Latest outage, problems and issue reports in Coulsdon and nearby locations:

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Milky030K Kevin Coop (@Milky030K) reported

    @bt_uk huge problems with broadband for days now. BD21 area. Whats going on?

  • emkedwardx em (@emkedwardx) reported

    @bt_uk I am a bt customer. Not at all impressed with the customer service received with this.

  • Big_Merchant_ Big Merchant (@Big_Merchant_) reported

    @calumwaite @bt_uk big merchant are experiencing the same problem. 6 days have passed without internet. our team are being passed from department to department who are all saying different things. sort it out. poor customer service. Cue FAQ from BT. no further comment.

  • DustDrone Twilight The Doberman 🔞🏳️‍⚧️ (@DustDrone) reported

    Btw @bt_uk WHEN ARE YOU GONNA ******* FIX YOUR SYSTEMS my flat has no proper internet or phone line use out side of my mobile data snice 2 ******* pm

  • VfxZeal vfx.zeal (@VfxZeal) reported

    @TortoiseMendez @bt_uk Hey there, I’m currently experiencing the same issue with the purple/pink flashing light. Do you know the reason as to why it was flashing?

  • Jay_Crack23 Japes (@Jay_Crack23) reported

    @bt_uk any update on how long it will take you to fix the exchange in farnborough my Internet been down for over 12hours. I had to take the day off work because I can't connect to do my job. #renationaliseBT

  • NatalieBray28 Natalie (@NatalieBray28) reported

    @bt_uk Reported 85 year old dad's landline fault 5 days ago. Earliest engineer appt today between 1 and 6pm. Dad waited no one came despite me getting a message giving the engineer's name and that he was on his way. Later message received saying fault fixed. Still not working?

  • darren_haringey Baron of Haringey (@darren_haringey) reported

    Watching Maccabi Haifa v Red Star Belgrade live on @btsport. Never realised Haifa’s shirt sponsor was Volvo. The marketing joke potential is huge there. They ought to do an advert in Stamford Hill if they qualify, you’d hope!

  • emkedwardx em (@emkedwardx) reported

    @bt_uk just been told that although my road has an issue with the bt open reach, an operative cannot attend to resolve the issue until 27th august. I work from home full time and all I have been offered is compensation. Money per day is not a reason I can give to my employer for

  • zoebramley1997 zoe bramley (@zoebramley1997) reported

    @bt_uk can someone DM me in regards to and issue I’m having with a phone socket installed