BT (British Telecom) Outage Report in Coulsdon, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Coulsdon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Mitcham, London, Croydon, Southwark, Kingston upon Thames, Hounslow, Fulham, Brentford, Surrey, Carshalton, Hayes, Brockley, Isleworth, Leatherhead and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Paton
(@MarkPaton84) reported
from
Lambeth, England
For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Andrew Raffan
(@AndRaffan) reported
from
Eltham, England
@bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?
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Kudret
(@Kurdeck) reported
from
Lambeth, England
Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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ParkParadeTrappyOHB
(@OhbPark) reported
from
Brentford, England
Could some one look at this **** my team 😢@ManUtd @btsport
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Cristián [at 🇬🇧]
(@5561CL) reported
from
Brentford, England
Is internet down @bt_uk at nw10 3qu?
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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Jared
(@gxyred) reported
from
Lambeth, England
@Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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DS
(@Dodge24S) reported
@btsportufc It’s a good card at a great time for UK fans but I already pay for BT sport. Surely the last UFC London would have been better to test PPV? If people pay @btsportufc will keep PPV model. I will just cancel my @btsport sub altogether and pay for PPV. Then again. Not at 3am.
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desmond senior
(@desie59) reported
@bt_uk i want to terminate my contract due to poor customer service but can get through due to poor customer service !!
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deborah
(@DebMacc) reported
from
Prescot, England
@ladylittler @bt_uk Have you got phone signal? X
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Dominic Pybus
(@dominicpybus) reported
Ain’t it great when @bt_uk decide to do works and damage your broadband so it’s useless. Then they say they can’t send anyone out until Tuesday to fix their mess up and just expect no internet until then
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Tim Monroe
(@TheTimMonroe) reported
@bt_uk Yes, eventually, 2 weeks ago. But they say they can help, but by end of the 3 calls they said they couldn’t. Said no managers were available to handle our complaint as he’d gone home at 4.30pm and that calls couldn’t be transferred anyway! By a telecoms Co! We’re done with BT 👋
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Throttle #44
(@HammerWatch44) reported
@btsport 22 october? is it not suppose to happen on a sunday? wtf
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SimonBrundish
(@SimonBrundish) reported
Hey @MLB very kind of you to fleece your subscribers at the beginning of the season then take away their streaming service in the playoffs But Super nice from your UK partner @btsport to not even show game 2 of the ALCS I pay for all these services yet had to listen at 2am…
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charles c (hairagon)
(@hairagon) reported
@dvotee @bt_uk @virginmedia I had a similar issue with BT. I opted for fibre and received esimates for the speed i would get. Engineer came and fitted a new phone line but none for the broadband. After several calls and confirmation of speed to my area it turned out that fibre was not available in my area
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charles c (hairagon)
(@hairagon) reported
@dvotee @bt_uk @virginmedia Ridiculous. I went with Virgin and am getting reliable WiFi and internet now after hub replaced as my old one was overheating due to the fan failing. It took several calls though over a long period to get them to come out as it was intermittent. Got really bad one day so insisted
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nigel walker
(@nigewalker1) reported
from
Barrow-in-Furness District, England
@bt_uk Wednesday afternoon no broadband message 8.00p.m.,then 11p.m.,then 21-10-22 2.00 pm now its the 24-10-22 considering openreach are only fixing it now it appears I've been mislead, this is absolutely disgraceful and not the way to treat customers!