BT (British Telecom) Outage Report in Coulsdon, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Coulsdon, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coulsdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Coulsdon, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, Croydon, Wandsworth, Reigate, Southwark, West Wickham, Epsom, Feltham, Thornton Heath, Walton-on-Thames, Sutton, Fulham, Tadworth and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Coulsdon, England
Latest outage, problems and issue reports in Coulsdon and nearby locations:
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Ingrid Lopez Cardona
(@ilopezcard) reported
from
Lambeth, England
@bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Miller
(@Darrenmiller87) reported
@bt_uk Hi, still having broadband issues since last Thursday. You sent an engineer yesterday who said it was fixed, now it’s not working today. Jules called me yesterday and was helpful but I can’t seem to get a call back off you, can someone help please?
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Charlie
(@image_of_man) reported
Just sitting down to watch @mcfc on Liverpool TV, otherwise known as @btsportfootball @btsport #bias wish i could turn the commentary off and just watch and soak up the atmosphere
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@mptracey1970
(@mptracey1970) reported
@bt_uk Poor customer service, price rises even though BT will charge you to come out of your contract. Slow broadband, read the small print CPI price rise every year.
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Ryan Brehaut
(@Brehaut86) reported
@bt_uk I'm not a customer but need to know who to contact with regards to having my by owned physical phone line moved. I am having buildong work done and its in the way of the new roof!
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Khrissy 6unnell
(@Khrissy6unnell) reported
@btsportfootball @rioferdy5 hi guys, just watched the immortals on @btsport (I did luk 4 J Cole 2add but couldn't find) anyways,who am I 2say Messi should not B init but 1 of the clips used is against LFC. Its never bin said not even on the night but that Fkick gets a deflection
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Justin
(@commitunity) reported
@bt_uk why does everything just keep going so awfully wrong with your service.Such a simple thing that all the other companies seem to be doing so well!!! I don’t know why I have been patient with you for something I’m paying for! Read my messages below for the list of issues:
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Justin
(@commitunity) reported
@bt_uk so after my previous issues (read my last thread between us and @bt_uk ). #1: You ‘accidentally’ cancelled my account and cut our connection we were paying for. So we said, ok send us a mini hub to see us through THREE WEEKS before you can fix! THE MINI HUB NEVER WORKED!
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James
(@jkmufc88) reported
@bt_uk I was lied to by a sales rep to join you, I have had nothing but stress and more lies since, I absolutely regret joining, I want to cancel, I hate your customer service
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Jo Weston
(@jmeweston) reported
@seanjonesqc Ours isn't plugged in, hasn't bn since we moved & I've no idea what the number is. The only time I wd use it is in a power cut (little mobile signal w/out wifi) bt I can't even do that now as @bt_uk sent me a phone that only works a) with power and b) with wifi. No use to me!
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AndyM
(@AndyM555) reported
@bt_uk After 2 calls, 3 help people and >1hr on the phone eventually fixed