BT (British Telecom) Outage Report in Horley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Horsham, Coulsdon, Redhill, Banstead, Caterham, Ashtead, Leatherhead, Epsom, Reigate, East Grinstead, Tadworth, Balcombe and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Owens
(@VickyOwensPR) reported
@bt_uk my account has worked for three months, I can never get through on your customer service number - I’ve currently been on hold for 45 minutes. Could someone get in touch please
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Harley 🏍️
(@SaintHarls) reported
@bt_uk & no Internet again after only having been installed on Tuesday, tell me does BT service get any better or should I cancel now & go back to SKY or Virgin?! #poorshow got to wait up to 24 hours for a call from BT, then wait? Still no Internet!!
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Alan Cook
(@skionHeads) reported
@bt_uk I had max hd and you set about deconstructing it by removing the channels one by one. Never again
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Alex Murray
(@AlexMur11293293) reported
Could you please help me out with a VC019 error code I keep facing when trying to watch live programmes on the PS5 Bt sport app. Unable to watch anything and it’s been going on the months but still no fix. @bt_uk @btsportfootball
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TB
(@Hiperdino1888) reported
@bt_uk Bt Tv down again no internet connection and customer services and help team isn’t responsive 🤔
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Mike Lashmar
(@mlashmar77) reported
@bt_uk Hi BT - I’ve been chatting to your online customer services as I need to send a letter/email of complaint & claim compensation. I keep being lied to and given false email addresses. Could you please send me a correct email address please.
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Wulfy
(@Wulfy7) reported
@btsportrugby @btsport Where has all the bloody rugby gone? I'm sure we got all the Saturday games live before. Now three weeks in a row with no @ExeterChiefs match. Must be time to cancel, given how bloody expensive it it s.
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WRS Napoli
(@WRSSerieA) reported
@SaladNFL @btsport UK Blackout. From 2:45 to 5:15
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Leanne Wayland
(@leanne_wayland1) reported
@bt_uk my internet has been slow and dropping out now for the last 5 days. Not had issues previously. We cant watch programs on now TV even tho the box is connected via cable. Having to use our 4G how can I get this checked.
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Pearl
(@LaPeregrina) reported
@bt_uk very poor show we've been expecting an engineer booked to arrive 12-2 still not here its now 3.21 no call, nothing to say they are running late. This is the 3rd engineer visit you still can't fix our problem. Shame on you. Awful service