BT (British Telecom) Outage in Horley, Surrey, England

This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

@btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

@tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

@peterjarrett3 @mrjakehumphrey @Lionesses @ManCityWomen @btsport Two stupid question if I’m honest. Women get paid less because no1 watches it because it’s shit (hard facts). And to your second question who actually cares

Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

@1bounday_score0 @BTCare They do it every year or two deliberately slow you down slippery sods. Not falling for it again,rather go live in a cave.

Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

@btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

@btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

@BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

@btsport @btsportfootball why on earth are you giving that bitter bald piece any air space. Stewart Robson knows less about football than I do about space exploration (why he never got a job at AFC). He’s just and angry man 😂

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Any issues in the W1D London area with Broadband? No connection here?

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

@BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

@TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

Great. Told by @bt_uk support staff I’ll get a call by 1PM today. Chase via @BTCare at 3PM to be told the call can be anytime up to 9PM. Plus the Broadband I’m paying for STILL DOESN’T WORK. Love the lies and misinformation whenever I contact BT support. #CrapService

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare You didn’t really give us a better option tbh your customer service is appalling

@BTCare Yes, the guy was very helpful but could not resolve the issue. He is going to call back on Wednesday and also sort out compensation.

@BTCare Hi, please can I ask why your colleagues at BT Openreach are CONTINUALLY telephoning my Grandmother about selling her internet broadband?? She’s 94 and doesn’t need the internet. When I explained this AGAIN on the phone earlier, you hung up on me. Unbelievably rude.

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare Now or in another 48 hours? We first called your people on Sunday. They misdiagnosed a hub fault. It’s now Wednesday and we still have no broadband and no internet connection. Can you guarantee if I contact that address they will fix it immediately? I need better service from BT.

@BTCare We have been told to keep resetting it for the next 48 hours! That’s not a solution really, is it? It needs to be fixed now.

@Fon @BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@BTCare I've literally just purchased a BT FON 24HR pass and now I can't access the network. This is ridiculous how do I get a refund please?

@bt_uk @BTCare broadband not working, after how long is that breach of contract? On the phone you keep saying unlimited time. On which planet do you live? @WhichUK

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@BTCare No raised on the phone. Account number is GB14059520. I want to know why my order is still not closed after 12 days by today or I’ll cancel everything on Monday

@julia_beam_me_u @BTCare @ICOnews Yep, ex-dir here too... we’re now thinking of just ditching our landline phone and moving to mobile only as we don’t have this issue at all with either of our mobile phones

@bt_uk @BTCare I just had a call from someone claiming to be from BT Tech support! clearly a scam call. Just to put it out there. !

@BTCare Hello. Afraid our broadband still isn’t working. In meantime how can we know what our login is so we can use neighbour’s BT Openzone? Thanks!

@BTCare my Wi-fi has been on and off all day now the router has an orange light and won’t connect at all. Called but was told to call back in 5 hours as systems are down. Checked online and there’s no issue in my area. What am I supposed to do?

No internet all day on Sunday and all day today. @bt_uk response ‘someone will phone you back in 72 hours’ What the hell am I paying for. So sick of this service.

@bt_uk Just the same rubbish as normal. Just have to count down my contract with you and move to another supplier. Appreciate not your fault but have spent more time speaking to bt than a lot of my relatives and just going to out down as bad experience thank god neighbour not with you

@bt_uk nah fix your shite

@sockeyejo Bit mind you I am with #bt_uk and they have ruined #ChampionsLeague and their #broadband is crap so what I know lol. Perhaps should just watch #bbc on Freeview.

@bt_uk a very slow internet :/

@bt_uk @Ofcom thanks @bt_uk really top customer service again

@bt_uk Yep today was the fourth call in a series to try and fix the mess, 35 min this time, now waiting for a supervisor to call back, at this stage my line is being cancelled tomorrow!

@bt_uk You can't provide like for like service. My superfast fibre broadband isn't available so I'm being cut to 3-7mbps internet speeds which also means my TV service isn't available either because you can't guarantee the service with that connection.

@Ofcom hi, I'm trying to find out more details about the 10Mpbs Broadband USO and when I'm going to be able to receive my legal rights (current get 6.5Mbps). OpenReach (@OpenreachHelp) have told me to contact BT (@bt_uk). BT have told me to contact OpenReach. Please help

.@BTCare @bt_uk I'm in the process of moving house and was trying to arrange taking my broadband and TV package with me. Turns out it's not available at the new place but I'm still het for cancellation fees even though it's not my fault. That's a shambles of a service.