BT (British Telecom) Outage Report in Horley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Surrey, Leatherhead, Reigate, Dorking, Crawley, East Grinstead, Epsom, Redhill, Edenbridge, Cobham, Horsham, Purley, Betchworth and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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DDemps.
(@DanDempsey93) reported
from
London, England
@bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Michael Kirkham
(@MikeKirkham) reported
from
London, England
@bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Niall Thorpe
(@niallthorpe08) reported
from
London, England
The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Watson
(@killawat) reported
@bt_uk Thanks but that doesn't really help. What does it take so long to reactivate my service? No internet makes working from home very difficult. All through no fault of our own.
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Spontaneous 🇳🇬🇳🇬
(@real_amos) reported
If there’s one thing I love about @bt_uk, is their customer service, absolutely exemplary
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Ollie
(@Noodle4K) reported
@DonkstaTV @zeninternet @bt_uk You're never gonna chunk that 73 upload with streaming, twitch doesn't support bitrate high enough for it to be worth getting 110 mate Plus like I said in dms 500 down does 20gb game installs in under 10 minutes 👀 Save some pennies
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limga jinga@
(@eileenmclaugh15) reported
@bt_uk All I want is land-line and WiFi. Thats a month! As I've said on numerous occasions, I suffer from severe disabilities. After all this time 4 or 5 no shows. Someone came out today. Still not working! Should be ashamed, disgusting way to treat customers.
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Karen Mills
(@LuckyK32) reported
@bt_uk @MattBigwood Same thing happened to me and I did cancel my contract in the end because I became so frustrated and three months on they are still charging me despite confirming my account is closed on numerous conversations with the customer service team!
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Craig Taylor
(@Cra1gTAylor) reported
@bt_uk any help for wifi issues M43
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Northernish 🇺🇦
(@Northernish1) reported
@bt_uk Utterly shambolic customer service. Nobody listens, customers get told one thing by an advisor and something different by another. A situation is repeatedly explained to you. Promises are made by your staff which never happen. Never had to deal with such incompetency.
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limga jinga@
(@eileenmclaugh15) reported
@bt_uk Yes he came out today. Still no land line or WiFi! That was after 4 or 5 no shows. Disgusting how you treat your vulnerable customers.
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Laura Fox
(@misslmfox) reported
@bt_uk hi I would like to talk to someone about reducing the price of my broadband. Correlating over £60 per month, been a customer since 2010 and EE are offering £38.50. Thank you
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Liz 📖🚀🥀
(@ForxGood) reported
4 months since ordering broadband from @bt_uk and still not online. Today our @OpenreachHelp installation appointment just got cancelled without notice or reason. This service is an absolute ******* JOKE