BT (British Telecom)

BT (British Telecom) Outage Report in Horley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horley, Surrey, England 12/28/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Dorking, Westerham, Banstead, Purley, Warlingham, Horsham, Caterham, Redhill, Epsom and East Grinstead.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • BHAFC_smithy BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PapaStrider Johno (@PapaStrider) reported

    @bt_uk after spending hours following your advice I still do not have a working RING doorbell. Now I’m told it’s not your problem. You certainly know how to waste your customers time & put them off BT.

  • __asroy Andrew Smith (@__asroy) reported

    @bt_uk You mentioned the "major investments in networks and service" you are making. Perhaps you would like to explain what immediate benefits customers will see from this - how will the service improve or be enhanced?

  • LaverokBirdFood LaverockHallBirdFood (@LaverokBirdFood) reported

    @bt_uk please help Ported over to new system yesterday & can’t access portal . Been on hold over 40 mins then cut off ! Help

  • snakeygill Gillian Carr (@snakeygill) reported

    No rugby on @btsportrugby AGAIN tomorrow on any side!! What are we paying for? This year has been terrible. Why are we getting so much less? We watch zero other sport on @btsport so we have to reconsider paying for next season! #ripoff

  • dovtrams dovtrams (@dovtrams) reported

    @btsport in the week you announce disgusting price rises, there is no premier league football today. Bad and sad

  • LaverokBirdFood LaverockHallBirdFood (@LaverokBirdFood) reported

    @btbusinesscare Help - we ported over to the cloud yesterday and can't get any help ! Been on hold over an hour then cut off !

  • vivamattcanning Matt Canning (@vivamattcanning) reported

    @mrjakehumphrey @btsport I can not believe he was never made a Sir. A massive injustice

  • sonya1963 Sonya Music Fan (@sonya1963) reported

    @bt_uk We got a small EE Hub yesterday, it’s working but download speed etc is dire , BT said they are making the fault a priority and it will be fixed by the 28th Feb , I hope it is as I can’t work with the slow speed of the EE Hub , I will be expecting compensation

  • sarah_church sarah (@sarah_church) reported

    @bt_uk hi BT, can you confirm what internet speed I should be experiencing in my flat with your service please? I have the BT Halo1 package. Thank you x

  • grumpybob2 grumpy_bob (@grumpybob2) reported

    @virginmedia Day 4 of no internet in Islington, London. No updates. No help. When will it be fixed? When will you update people affected? @bt_uk @SkyHelpTeam