BT (British Telecom) Outage Report in Horley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Crawley, Purley, Redhill, Epsom, Horsham, East Grinstead, Caterham, Tadworth and Lingfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie ✨
(@inlustrisreads) reported
@bt_uk is there a problem with your hotspot network this morning? I can’t join the hotspot at all - won’t even connect
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Paul
(@pdwphoto) reported
@bt_uk great service in the twitter chat from James tonight. Polite, helpful, understanding and empathetic. Shame the rest of your team are so complacent and don’t even keep their promise to call back. They could learn a lot from James.
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gibbo
(@gibbocucumber) reported
@btsport im trying to renew my subscription for the football tomorrow and I can’t seem to get past the renew subscription page ??? Just the 3 dots bouncing Is there a problem your end?
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Kevin Paul James
(@KevinPaulJames) reported
@btbusinesscare This is a residential account. Changed to get the pension credit discount. Resulting in a total fiasco. Call out charge is £40 so I should be paid that for providing emergency support. And charging £3 for a paper bill!
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Muttleys Plane
(@BenedictBureau) reported
@virginmedia trying to cancel your extortionate service but your agent is not listening and I have been on to them for 15 minutes arguing why I should not leave! I am leaving because @bt_uk is £794 a year cheaper for better deal.
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Lizzie ✨
(@inlustrisreads) reported
@bt_uk The hotspot is there but it’s not connecting at all - I’ve turned my phone on & off, forgotten the network several times & tried to reconnect it that way etc but it’s just not connecting. It worked perfectly last night & is just struggling to connect since 6am this morning
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Plugs
(@Plugs2) reported
@bt_uk Yes I spoke to customer service and they can only offer £49.99 a month if we start an new 24 month contract .. no where near the new customer rate and will be the same next March again ! Time to leave BT I feel
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Plugs
(@Plugs2) reported
@bt_uk really disappointed that BT are raising broadband prices by CPI+3.9% this year when they have reduced all prices offered to new customers ! A full fibre 900 for new customers is now £40.99 with no increases till March 24 yet as a valued customer I’ll be paying £62.49 !!
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My dad was a toolmaker parody
(@HumanBollard) reported
Well this is interesting @bt_uk My broadband is down and when I use the online checker is says you can’t find my account.
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Chris Lewis
(@Chr1sLew1s) reported
Thanks @BT_UK for trying to solve @Doro mobile connectivity in Derby for my mum: one request, please give me the option not to listen to your blaring music on hold - not what you want when struggling to solve a mum-connectivity problem!