BT (British Telecom)

BT (British Telecom) Outage Report in Horley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horley, Surrey, England 04/02/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Horsham, Dorking, Reigate, Leatherhead, Cobham, Crawley, East Grinstead, Redhill, Epsom, Purley, Warlingham, Tadworth and Ashtead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BDavis197 Ben Davis (@BDavis197) reported

    @bt_uk Hi. I’d like to upgrade my BT Sport app subscription to BT Sport Ultimate, advertised as an extra £5p/m on your site. When I try to add it to my plan I’m told it’s not possible. Are you able to help with this please?

  • AndrewdavisAndy Andy (@AndrewdavisAndy) reported

    @btbusinesscare The worst utilities company I’ve ever known. Used them for numerous businesses and each time had problems that have cost me untold amount of hours and money. Absolute shambles

  • Bacardibatman Bacardibatman365 (@Bacardibatman) reported

    @thatwullybee @bt_uk Its like it every time it rains mate, I don't think they have a roof on their exchange ;) started last night as I had a guy in my sights too I shot he tp'd . the speeds showing arent representative either...it feels much much worse because its so unstable

  • Yaro_Harwood Yaroslav Khromyak (@Yaro_Harwood) reported

    @bt_uk This has been escalated 5 times - no results. @OpenreachHelp @WeAreOpenreach is saying another appointment is needed - for what?? Neighbour downstairs in the same house got his internet up and running - why not me? Why does NOBODY want to put this issue to bad?

  • susanstanwix sozzledsue 🇬🇧💐👩‍🌾🐶 (@susanstanwix) reported

    I am furious with @BTCare. They changed our phone lines to internet and now we have no phone. I’ve rung them and despite spending a long time being explained to I’m 70 yrs and cant understand, they won’t send an engineer because it’s an inside problem.

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk Dem Timez When... You've been on hold for 15mins, taking for 10 mins, told you'll be put on hold and am INSTANTLY disconnected. No call back. C'mon BT...please do better. You're charging me TWICE for the same service, I think I'm entitled to complain. #HelpPlease

  • JennyHepburn Jenny Hepburn (@JennyHepburn) reported

    Can someone @btsport please tell the commentator that Shoretire is pronounced kind of like shaw-reh-tee-ray and NOT shaw-tyre - it’s been explained so many times now and it’s quite rude not to try to get it right!

  • AmyGarton5 Amy Garton (@AmyGarton5) reported

    @bt_uk your broadband customer service is truly disgusting. I’ve waited in all day for no engineer to turn up, or anybody for that matter able to give me a reason why on the phone. Awful service

  • Dannyoconnor430 Danny O'Connor (@Dannyoconnor430) reported

    @Girlwithvoiceuk @bt_uk @SkyUK Is it the one where if broadband is down it flicks onto the mobile network?

  • guaschy028 Guasky (@guaschy028) reported

    @hoppylovesa69er @btsport They’re pretty horrible these BT commentators…