BT (British Telecom) Outage Report in Horley, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Banstead, Caterham, East Grinstead, Crawley, Dorking, Reigate, Redhill, Merstham, Epsom, Horsham, Leatherhead, Ashtead, Purley and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Dan Sands
(@dansands) reported
from
East Grinstead, England
@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Joe
(@joemjeffrey) reported
from
London, England
.@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.
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Matthew Crockett
(@machacro) reported
from
Whyteleafe, England
@bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel
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Ollie Geale
(@OllieGeale) reported
from
London, England
@themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!
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Emily Ray
(@emilyraylondon) reported
from
London, England
@bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster
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Craig
(@craig_mbu) reported
from
Crawley, England
@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭
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SiBurman
(@symbosimbo) reported
from
London, England
@soen @TalkTalk @bt_uk True! I just want a decent signal though.
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Laurence wells
(@cleanelmbridge) reported
from
Cobham, England
@wastefighter @bt_uk Same in @ElmbridgeBC : is clearly a nationwide issue of which @bt_uk like most sources of #litter @McDonaldsUK @BurgerKingUK @kfc @CostaCoffee @StarbucksUK @CocaCola_GB @evianwater and the like to nothing about other than a little lip service...
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Michael Kitchener
(@eventsbykitch) reported
from
London, England
@btsport customer service is the WORST on the planet #CustomerService #cancelled
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Mead
(@paintofheart20) reported
@bt_uk There was an open reach engineer at our box yesterday at 3.15 he said he wasn’t there to fix anything only to check something Is it standard practice to send many different engineers to the one box ? Seems very wasteful to me Surely he could have checked it?
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Sarah
(@SarahS447) reported
@btsport so I cancelled bt sport but been sent another bill... which you wont allow me to pay online or via phone as I have no account number (had service through sky) so how the hell do I pay?! 😒
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Heather Mead
(@paintofheart20) reported
@OpenreachHelp no help forthcoming now 48 hours with no internet and no explanation When I log into @bt_uk account it says engineer visit complete How? No one came #no one called I am none the wiser and to what the issue is I rely on internet for work I’m losing money
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Catherine pearson
(@catt0077) reported
@bt_uk shocking absolutely shocking service,cancelled straight away now received a bright orange Telemessage envelope demanding payment for a service I don’t have and threading me.Avoid at all cost
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Hannah Jenkins
(@HannahH64066087) reported
@bt_uk The Last we were told was a hub was being couriered out and will be sorted next week! So someone needs to call before not only the above account being cancelled which is my dads - I will also cancel mine
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Richie
(@richiehawley1) reported
@EE @btsport Still only got edge 5 days now- not good enough and feels like you are not bothered. If you cannot fix it then just say so so I can hold you in breach of contract and move to another provider.
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🔴⚪️🔴⚪️🔴
(@mrdavidsykes) reported
@bt_uk just had text from BT saying our wifi, which has been down for the whole area since 2pm yesterday, is now working. I can confirm it is not working.
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Steve Dickson
(@MonsieurStefan) reported
@BTCare morning, any reported broadband issues in the DH9 area? Website says no issues but my hubs not connecting (solid orange light).
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Kevin Redpath 🇪🇺🌍🎬🙏❤️❄️
(@CreativeRedpath) reported
and our staff have worked tirelessly to process customer orders. Imagine how disorientating it was to receive, during lockdown, an email from @bt_uk saying 'Another customer has asked to take over the telephone line at your address on 10/12/2020. So we'll end your contract... 2/
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Tom Perks
(@Tom94Perks) reported
@bt_uk How do I get hold of someone at fiber support? I’ve been on hold for well over an hour now. 2 missed promise dates for activation now also.... #notimpressed