BT (British Telecom)

BT (British Telecom) Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH11 and RH10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crawley, West Sussex, England 12/12/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Crawley, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Westerham, Horsham, Haywards Heath, Caterham, Redhill and East Grinstead.

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City Problem Type Report Time
United KingdomCrawley Wi-fi
United KingdomWesterham Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mel7j Melanie Mackin (@mel7j) reported

    @btbusinesscare This is nkt a complaint. I've been sent down this route before. I just want to speak to someone about the sims.

  • ali_nebraska Nebraska (@ali_nebraska) reported

    @bt_uk broadband not working in SE15 - is this a known outage?

  • barebuttocks Terces (@barebuttocks) reported

    @bt_uk (dont tell them to gill themself, dont tell them to gill themself, dont tell them to gill themself) aAUEGH! PFUGGING DYE YOU EVIL BRAND **** im sorry

  • BuffyIles Buffy Iles (@BuffyIles) reported

    @bt_uk @VodafoneUK @Ofcom help me out here guys, BT cancelled my services with Vodafone then have failed to connect me to theirs, now told I'll have to wait 'a few weeks'. Is this a bit naughty? I'm running everything from my phone tether right now, ive got no broadband 😳

  • squireknottyash rob fraser (@squireknottyash) reported

    @btbusinesscare dreadful service from BT business yesterday and today.

  • squireknottyash rob fraser (@squireknottyash) reported

    @btbusinesscare yes it's ongoing. problem will be fixed tomorrow. but that's what I was told yesterday.

  • Scullie01 MistyMoo (@Scullie01) reported

    @bt_uk Hi. Moving house tomorrow and the activation date for new service is tomorrow. However, I have no service today at current address. Help!

  • zzybirdy izzy (@zzybirdy) reported

    @bt_uk your service is absolutely appalling, we’ve waited 4 days and our internet still isn’t back up, now have to wait until monday!! i’ve spent over £40 on data because i have to work from home!

  • Steff_ Steff. (@Steff_) reported

    @bt_uk The WORST customer service. Incapable of sending a prepaid bag out to the correct address on 5 occasions. Then they charge £50. And now incapable of refunding after being advised 2 different refund dates and a cheque to which the account has now been closed. SORT IT OUT BT

  • Jenny23426420 Jenny (@Jenny23426420) reported

    @BT_uk my WiFi is down and the smart hub is flashing pink. I have tried turning it off and one again twice and its still flashing pink. Is WiFi down in South West London? Please advise!