BT (British Telecom)

BT (British Telecom) Outage Report in Crawley, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Crawley come from postal codes RH10 and RH11.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crawley, West Sussex, England 03/10/2025 19:00

March 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Leatherhead, Crawley, Redhill, Haywards Heath, Horsham, Reigate, East Grinstead and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking Wi-fi
United KingdomLeatherhead Phone
United KingdomCrawley E-mail
United KingdomRedhill Internet
United KingdomHaywards Heath E-mail
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    @tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RDodsworth1 Rebecca C 💙💙💙 (@RDodsworth1) reported

    @Taj_Ali1 @CWUnews And my elderly parents' phone line has been out of order for 2 days as are the lines of their neighbours - @bt_uk what is being done to sort this out please? (Problems in the ME17 postcode nr Maidstone)

  • staplenick Nick Stapleton (@staplenick) reported

    Hi @bt_uk. You installed Digital Voice @JohnStapletonTV's house in Oct. It has never worked. He's spent hrs on his (mobile) phone trying to get you out. You've failed to show a couple of times. 1) When are you coming? 2) Will you refund him for many months of line not working?

  • iain_cardwell Iain Cardwell (@iain_cardwell) reported

    @bt_uk during June and July our broadband was down for 35 days starting from 08 June. My wife has had an email today to say that £25.20 has been credited to our account for the downtime. Based on the fact automatic compensation is £8.40/day, where does £25.20 come from??....

  • PSRK76 Philip K (@PSRK76) reported

    @bt_uk That's the issue, you can't! You take the option to "manage" you products and it just tells you that you already have it and if you wish to change it, then call. The problem is, whenever I call, just get told you are too busy and to call back later.

  • gazzaowes Gary Owen (@gazzaowes) reported

    @bt_uk pay your staff decent money so they don't have to go on strike!! Phones down in work, sending everyone home!! £1.3 billion profit weren't it??

  • ms51324317 mohd sharib islam (@ms51324317) reported

    @Mikethebrick @bt_uk I am facing exactly same issue from morning. My bt mini hub keep getting disconnected after every 5-6 minutes.

  • eentheadviser Ian Yarrow (@eentheadviser) reported

    @bt_uk Yes it is - i switched provider... Sorry but its half the price. Thanks for the help tho

  • bolgerdt david (@bolgerdt) reported

    @bt_uk I need help please with new routers you sent me

  • samgwentucker Sam Tucker (@samgwentucker) reported

    Having the worst time with @bt_uk promise after promise and still in a nightmare! Was advised to create a new account as home move on old account wouldn’t compete. Did that, eventually got set up a month later and now old account remains active despite hrs on the phone.

  • staplenick Nick Stapleton (@staplenick) reported

    @bt_uk @JohnStapletonTV It's one thing for dad who has a mobile too and doesn't rely so much on his landline, for example to be linked up to medical equipment/an alarm, to have it totally out of action months on end. So @bt_uk what about those who do? This has been going on too long without resolution