BT (British Telecom)

BT (British Telecom) Outage Report in Crawley, West Sussex, England

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The latest reports from users having issues in Crawley come from postal codes RH10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Crawley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Crawley, West Sussex, England 01/31/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Crawley, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Leatherhead, Reigate, Burgess Hill, Crawley, Horsham, Caterham, East Grinstead, Redhill and Merstham.

Loading map, please wait...
City Problem Type Report Time
United KingdomDorking TV
United KingdomLeatherhead Internet
United KingdomReigate Phone
United KingdomLeatherhead Phone
United KingdomBurgess Hill Phone
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Crawley, England

Latest outage, problems and issue reports in Crawley and nearby locations:

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk Done all this. Earliest is Tuesday. But as no one seems to understand. There’s not a problem at my house. There are three villages entirely without broadband. I’ve texted. Phoned and emailed. All with the same result. No one is listening.

  • TheFrostyOne Joanna Smith (@TheFrostyOne) reported

    @bt_uk will there be any problems with broadband supplier switchover today due to the strike action?

  • eentheadviser Ian Yarrow (@eentheadviser) reported

    @bt_uk just tried the fix text - was not aware of this so thanks

  • umacf24 Tom (@umacf24) reported

    @bt_uk Called it in to 151, got a response saying it will be fixed by midnight on Wednesday. Five days no Internet and I'm WFH with +ve Covid tests. Meanwhile the queue message speaks about BT's commitment to "excellent customer service."

  • clivekilworth clive (@clivekilworth) reported

    @bt_uk another day my business has to go with out Internet and a phone line this service is disgusting, our business phone and broadband was cut off 4 weeks ago and still nothing, it's costing our company money time and customers. Any other BT customers having the same problems

  • SarahHar256 SarahH (@SarahHar256) reported

    @bt_uk It isn’t letting us report the problem or book an engineer. It’s taking diagnostic and then says diagnostic expired and sending us round in circles.

  • CSquires87 Colin Squires (@CSquires87) reported

    @bt_uk been waiting for you to answer the phone for over 30 minutes still no answer. Looking to sort out my broadband contract this is making me want to cancel it completely

  • renfield73 Renfield73 (@renfield73) reported

    My BTInternet is set to go out of contract next month. If I renew with them, the price will go up by the CPI Inflation rate PLUS 3.9% each March. If the prices go up above inflation for the same service, why can't the workers delivering that service get a pay rise.... @bt_uk

  • umacf24 Tom (@umacf24) reported

    @bt_uk @SarahHar256 Service checker still saying no known issues. Perhaps its Internet is down?

  • EliteEmpress2 LadyValkyrie (@EliteEmpress2) reported

    @bt_uk Anyone please check the message I have sent as I cannot call or anything as no signal?!