BT (British Telecom) Outage in Crawley, West Sussex, England

@BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

@BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

Good to see @BTCare are consistently sub par when it comes to providing a consistent service. #btwholesalefraid #btfail #rain

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

Great. Told by @bt_uk support staff I’ll get a call by 1PM today. Chase via @BTCare at 3PM to be told the call can be anytime up to 9PM. Plus the Broadband I’m paying for STILL DOESN’T WORK. Love the lies and misinformation whenever I contact BT support. #CrapService

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@MRossi_UK Haha what better way to pass the time , I’d love to spend more time, yet since my internet speeds are back down to barely 2mbps I can’t do fxxk all on there mate unless I play at like 3am when I can get 4mbps FML @BTCare

@suttonunited support coming over loud and clear on @btsport 👏👏👏

@petermayboys @barneyronay @btsport Down to 99.8k now. Clearly a few objections to IPL or BT sport

@btsportcricket @IPL @btsport Star Gold UK and BT .... Damn

@andNickMullins Genuinely never thought as a tigers fan I would see a premiership table like this. Something needs to change and fast or the unthinkable could happen. #btsport

Turned off your coverage of the #MiamiOpen #Tennis. Your commentators are appallingly bad @btsport #btsport2

Love speaking to @bt_uk and then being disconnected twice... Brilliant customer service.. @BTCare

@charliewasp @AllezWasps @premrugby @btsport Was thinking that. Never gonna moan about defence again lol

@BTCare one of your employees told me they were checking the status of internet and phone connection in my area and I’ve heard nothing back. I hope I’m going to be reimbursed for the fact that I have had no internet for over 3 hours. Bad service.

@premrugby @LeicesterTigers @SaintsRugby @btsport Wish I could catch it on the box. @btsport don’t show games on a fri night if you haven’t got the capacity on your network!!!