Is BT (British Telecom) having an outage in Crawley, West Sussex, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Crawley, West Sussex, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Crawley, West Sussex, England

September 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (58.21%)
  • Phone (19.70%)
  • E-mail (8.96%)
  • Wi-fi (5.67%)
  • Total Blackout (4.48%)
  • TV (2.99%)

BT (British Telecom) Outage Map Near Crawley, West Sussex, England

The most recent outage reports and issues originated from Crawley, Haywards Heath, Burgess Hill, Southwater, Horsted Keynes, Dorking, Gomshall, Caterham, and Woldingham.

BT (British Telecom) in Crawley, West Sussex, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Crawley, West Sussex, England

Latest outage, problems and issue reports in Crawley, West Sussex, England and nearby locations:
  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

  • Luke_edie
    Luke Nicholls (@Luke_edie) reported from Burgess Hill, England

    @BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare the most appalling customer services I have ever encountered.

  • GenerallyMac
    GenerallyMac (@GenerallyMac) reported from Gomshall, England

    Good to see @BTCare are consistently sub par when it comes to providing a consistent service. #btwholesalefraid #btfail #rain

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

  • Daz_Wallace
    Darren Wallace (@Daz_Wallace) reported from Caterham, England

    Great. Told by @bt_uk support staff I’ll get a call by 1PM today. Chase via @BTCare at 3PM to be told the call can be anytime up to 9PM. Plus the Broadband I’m paying for STILL DOESN’T WORK. Love the lies and misinformation whenever I contact BT support. #CrapService

  • heypresto
    Andrew Taylor (@heypresto) reported from Crawley, England

    @BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

  • andysmith007
    Andy Smith (@andysmith007) reported from Crawley, England

    @NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

  • craig_mbu
    Craig 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@craig_mbu) reported from Crawley, England

    @BTCare you got an email or phone number I can use to make a complaint

  • pgoodgame
    Peter Goodgame (@pgoodgame) reported from Charlwood, England

    @BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

  • gsegger
    gally (@gsegger) reported from Haywards Heath, England

    @bt_uk @BTCare the team that never gives and always lets you down.. 5 weeks going on to 6 weeks with problems but it’s okay cos they don’t actually give a shit at all fucking fuming is a understatement wish i never renewed my contact when I did

  • jfcfc2107
    John 🌟 🇬🇧 (@jfcfc2107) reported from Crawley, England

    @tim_rolls @btsport @SkySportsPL I know Tim. Piss poor really

  • GeorgeBHawes
    George Brunel Hawes (@GeorgeBHawes) reported from Billingshurst, England

    @All4 Is there a problem with Episode 5 of ‘Before We Die’? It keeps on killing our @BTCare @YouViewSupport box. It has all the pre-roll ads as usual but then goes to black to load the show, stays black, then renders the box completely unusable & in need of a restart. Any ideas?

  • gsegger
    gally (@gsegger) reported from Haywards Heath, England

    @BTCare right another day another prob my hub is flashing again purple yellow then goes back to blue so all this chasing it still not working properly over a month of shit with you am I getting so bored of always chasing you and wasting time.....

  • gsegger
    gally (@gsegger) reported from Haywards Heath, England

    @BTCare any news on roughly I will get a phone call as never did yesterday from your faults team

  • HowieMac77
    Howie Mac™ (@HowieMac77) reported from Crawley, England

    @JimLandels @BTCare @bt_uk Isn’t It Awful! Where Is Customer Loyalty.

  • HowieMac77
    Howie Mac™ (@HowieMac77) reported from Crawley, England

    So As An Existing @BTCare @bt_uk Customer They Are Offering Me A £2 Discount 2 Make My Package £49 Per Month But If I’m A New Customer They Will Give It To Me For £28 Per Month. What Great Customer Loyalty!

  • IAMDERRICKALLOT
    Derrick Allott (@IAMDERRICKALLOT) reported from Caterham, England

    @sallygreen2008 @btsport What awful song?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • hawkins_carole
    Carole Hawkins (@hawkins_carole) reported

    @BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

  • wretchedascrisp
    stephedore (@wretchedascrisp) reported

    When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

  • jotootsie
    Jo (@jotootsie) reported

    @BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

  • GrumpyBolloxUK
    Grumpy Bollox (@GrumpyBolloxUK) reported

    @BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

  • myclubontv
    My Club On TV 📺 (@myclubontv) reported

    @BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

  • XUnicornGirl
    Loz🦄🦄 (@XUnicornGirl) reported

    @BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

  • CultAvoider
    Stevie (@CultAvoider) reported

    @btsport Absolute shambles of a service, can't see me keeping this much longer

  • ModgePKR
    Modge (@ModgePKR) reported

    @ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

  • LukeD_Crisp
    Luke Desmond (@LukeD_Crisp) reported

    @BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

  • BTCustomerBot
    BTCustomerBot (@BTCustomerBot) reported

    Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest