BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 03/28/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Uckfield, East Grinstead, Crawley, Haywards Heath, Horsham and Hove.

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City Problem Type Report Time
United KingdomBrighton Phone
United KingdomUckfield Internet
United KingdomEast Grinstead Wi-fi
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • matthewdh1993 Matt (@matthewdh1993) reported

    @bt_uk internet down without warning for planned work, not able to use mini hub due to “spending limit”shocking service.

  • Sandii_12 Sandra🌸 (@Sandii_12) reported

    @bt_uk please please fix how slow prime is on your app screen! It puts me off watching it as it’s SO SLOW

  • _Rammer Sean (@_Rammer) reported

    Can’t even watch a film on Halloween because @bt_uk is down again! 🙄🙄

  • annabelwalker_ bel (@annabelwalker_) reported

    @bt_uk horrendous service from @bt_uk. Been without a phone line for 1 week after being told an engineer would come out - heard nothing since. Can you please help?

  • AILAHT0909 Algar Goredema-Braid (@AILAHT0909) reported

    2/2 the My BT app or by calling 0800 032 5628 to speak with a support agent, although wait times may be high. Alternatively, please text ADVISOR again later today or tomorrow to try again. We apologise for any inconvenience this may cause. Feeling so so let down by @bt_uk

  • grieve51166 Helen Grieve 🇬🇧 (@grieve51166) reported from Southport, England

    @bt_uk Likely. Until a few weeks ago, you were charging us double the rate we'd agreed, just for having a landline we never used.

  • Lins1969_ @Lins1969 (@Lins1969_) reported

    @nadinematheson @bt_uk Ooooo my ring doorbell went down today!!!

  • turkgirl28 turkgirl 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@turkgirl28) reported

    @bt_uk My internet has been down for 3 hours, no TV, tried everything including hard reset. Any help would be gratefully appreciated.

  • Tinamitt Tina Mitchell (@Tinamitt) reported

    @bt_uk 5 person family SIM package customer here. You’ve just disconnected 3 of them for no reason. Finally got through to “customer services” and told it’s irreversible and new numbers is only solution. I’ve had mine 20+ years! Is this really your idea of good service?

  • Sarcastit Sarcastit©️ (@Sarcastit) reported

    @bt_uk I haven’t , never heard of them