BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 03/25/2026 17:30

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Uckfield, Haywards Heath, Horsham, Brighton, Hove and East Grinstead.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomUckfield Internet
United KingdomCrawley E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • TomLilley20s Tom Lilley (@TomLilley20s) reported from Hove, England

    @JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    We're getting there in the CL .... dullest game in living memory sees us make the last 16 .... probably missing the pre & post game Athens piss up tbf. @btsport coverage is awful ... please get me back soon #mcfc #mancity #OLYMCI

  • mattsplatt94 Matt Butcher (@mattsplatt94) reported

    Fun question! Why am I paying £9 pm for a @btsport contract that I can't unsubscribe from, which buffers every 10 minutes when watching anything? Counting down the days for when you finally let me stop paying a price I never agreed to... Don't trust the scammers @BT ! #LIVATA

  • PeakyPolly PeakyPolly (@PeakyPolly) reported

    @bt_uk as you're 'here to help' any chance of getting my order right please, as one of your online advisors couldn't have been any less helpful just now?

  • ItsPandaTurtle Panda Turtle (@ItsPandaTurtle) reported

    @bt_uk Your internet is complete dog ****.

  • Freaky_Malokai Edward Keit (@Freaky_Malokai) reported

    @bt_uk Why is it that BT are full of sh*t!? This is the 20th time I’ve lost connection in 2 hours!!! There’s only so much a gamer can take before BT’s Home *** gets smashed into PIECES! FIX IT!!! 🤬🤬🤬

  • Tambo_61 Mark Tamburro (@Tambo_61) reported

    @MalleableFusock @maxrushden WTF have I got double standards?The Villa penalty & WBA for that matter were pens in my opinion and the opinion of many others.Even the ref they use on BTsport says they should have stayed as pens.The ‘incidents‘ you keep referring to weren’t picked out by anyone but you FFS!

  • muftidank خليل (@muftidank) reported

    Hey @bt_uk, we have been trying to set up fibre internet for a month now. You keep our canceling our orders with no reason and have gone in circles trying to solve it. Too bad we can't do anything about trying a different ISP because you have a monopoly in our area. Thanks a lot!

  • MaitlandBen Ben Maitland (@MaitlandBen) reported

    @OpenreachHelp But that is a direct contradiction of what @bt_uk are saying which is that they have raised the fault with @OpenreachHelp but you have declined the request to send an engineer to fix it and won’t even provide and update on it until Friday. Something isn’t adding up here

  • kitkat2507 ash w (@kitkat2507) reported

    very disappointing service from @bt_uk intermittent fault for 10 days....no one to talk to on live chat and the phone just rings! You guys were quick to answer when it was too sell me an upgrade a couple of weeks ago though!

  • TownPix Matt Kirkham (@TownPix) reported

    @bt_uk Why can’t I login to my BT sport account on my PS5? Error ID153 🤔