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BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Haywards Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Brighton, Uckfield, East Grinstead, Haywards Heath, Horsham, and Hove.

CityProblem TypeReport Time
Crawley Internet 2 days ago
Brighton Phone 7 days ago
Uckfield Internet 7 days ago
East Grinstead Wi-fi 8 days ago
Crawley Internet 9 days ago
Crawley Internet 9 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • Nathan_Hampson_
    Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • ROBERT19744
    Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • craig_mbu
    Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • whambam__
    Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • AutyWarriorMum
    Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • TomLilley20s
    Tom Lilley (@TomLilley20s) reported from Hove, England

    @JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

  • Skiddles1985
    Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • JonnyHurst24
    Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • vincemcgonagle
    Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • LondonRoadLAT
    LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • Tim_J_Murray
    Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • Nathan_Hampson_
    Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • dansands
    Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • actionjack84
    Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • terrymynott
    Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • TavernHeath
    The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • whambam__
    Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackcdrury
    Jack Drury (@Jackcdrury) reported

    @bt_uk Nope. An email at 00.42 ‘sorry… we’re not sure… we’re checking some things… hear from us in three days’. We’re now on three and a half weeks since an unnecessary disconnection (and still no interim 4G box). This is customer care in the WFH era?

  • inchgarthcc
    Inchgarth CC (@inchgarthcc) reported

    @bt_uk Our weekend was relaxing until we had yet another letter from BT chasing money, threatening us with a debt collection agency, when we are NOT a customer of yours. We have tried countless times to get you to stop billing us for two years. What a horrendous standard!!!!

  • lindaparks71
    Mrs Linda Parks (@lindaparks71) reported

    @bt_uk why is my wi fi not working??... I have tried to reconnect but it's telling me that the password is incorrect... It's not

  • FootballGlobal
    Global Football Academy (@FootballGlobal) reported

    @bt_uk been on hold over 20 minutes no answer. Moved home but engineer didn’t do anything. Now I’m paying for BT without any service. Completely unacceptable and unprofessional. Someone please contact me and rectify what was supposed to be done and what I paid for!

  • oldCODger6
    SteveS (@oldCODger6) reported

    @bt_uk internet down again. Less than a week from last time it went down. DN3 3SZ. #openreach outside neighbours so wonder if this is part of a bigger issue here. Rebooted router twice and still get steady Orange light. No issues shown on check line page. 😫

  • Shot_Lad1981
    ShotLad (@Shot_Lad1981) reported

    Sick to **** of sport costing the earth to watch. #Ashes to be shown on @btsport !!! Just **** off @btsport and stop making things more expensive #Cricket

  • LisaWalton242
    Lisa Lou (@LisaWalton242) reported

    @bt_uk mums phone still not working. No divert to mobile will be a week before it's fixed She is 79 seriously this is not right

  • Itswayoverthere
    thisdidnotgotoplan (@Itswayoverthere) reported

    Nothing will ever convince me @BTCare provide the worst Internet service going. Been a disaster for over a year now and can't get out of the contract

  • winstano
    Ben Ward (@winstano) reported

    So for 4 days she's had no phone or internet. And it's only by chance that we were down this weekend. Credit where due, @bt_uk engineer (Dan) came out within 12hrs and has gotten it fixed, he explained what happened. But it shouldn't have. Complaint going in.

  • SURFERDUDEBURT
    CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk You call to say there is no date to fix the problem!