BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 01/28/2026 09:35

January 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crawley, Henfield, Uckfield, Balcombe, Lewes, Haywards Heath, Lancing and Brighton.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Grinstead E-mail
United KingdomCrawley Internet
United KingdomCrawley Total Blackout
United KingdomHenfield Internet
United KingdomCrawley Total Blackout
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Brighton and Hove, England

    Poor commentary from @btsport. Constant chatter about Spurs and we don't have 2 Malian internationals #bhafc

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • TP1995_ Tom (@TP1995_) reported from Sompting, England

    **** is up with this camera angle @btsport

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craigpecks Craig peckham (@craigpecks) reported

    @btsport Why can’t I watch live tv on my app, just keep saying error has occurred, restarting app does help!!!!

  • simeone26 Simon Clark (@simeone26) reported

    @AkshayMoreYay @btsport I've got the same problem. Black screen for a while then error message 🥺

  • dannycorder DC (@dannycorder) reported

    @bt_uk Will it make any difference or am I going to waste more time? I’m grateful for the response but if you’re not empowered to help then I’ll be even more miffed!

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk It was advise as there’s no way to fix it and you can’t keep me in a contract when I’m not getting and won’t be getting what’s promised. I’ve finally got through to someone so dw.

  • AkshayMoreYay Akshay MoreYay 🌌 (@AkshayMoreYay) reported

    @btsport Looks like the app is unable to stream the #UEFASuperCup live on the PS5. Everything else works, just not the #Livestream. Help?

  • craigpecks Craig peckham (@craigpecks) reported

    @bt_uk It’s problem I really shouldn’t be having in the first place, £25 a month is a lot and not the first time I’ve had issues

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported

    @craigpecks @btsport I'm having same issues

  • ianmckay173 Ian McKay (@ianmckay173) reported

    @bt_uk my broadband is down can’t get rid of purple blinking lights. Can’t chat to an advisor & can’t check my service in my area on the app. Nothing working? Please help

  • RichTSmith Rich Smith (@RichTSmith) reported

    @btsport Hi.. is the app down on now tv? I cannot access any live stream. Constantly getting error code GE001. Others reporting same issue. Please advise?

  • ftblJasper Jasper🌵 (@ftblJasper) reported

    @Sharkey1996 @bt_uk I have the same problem