BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 03/20/2026 08:35

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Uckfield, Crawley, Haywards Heath, Horsham, Brighton, Hove, East Grinstead and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomUckfield Internet
United KingdomCrawley E-mail
United KingdomHaywards Heath Internet
United KingdomHorsham Total Blackout
United KingdomBrighton Internet
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatePar20314712 Kate P (@KatePar20314712) reported

    @bt_uk hi can anyone help my broadband is continuously losing connection for a few seconds several times a day. Very frustrating and annoying. Was fine before fibre lines were laid in my area recently!

  • vixielou1972 VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @KCOMcare are you having problems this evening? Internet been on and off since around 5pm 🙄 @bt_uk please come to Hull 🙏🏻🙏🏻🙏🏻

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk Been having this issue for years but....The last 2 to 3 days my broadband connection has been dropping every 5 minutes, all day. Any idea why?

  • Bint_Zakaria **** Zakaria (@Bint_Zakaria) reported

    @bt_uk Why are you doing nothing about the outage in my area? The engineer was supposed to come today - he/she did not come.

  • kevin_busby Kevin Busby (@kevin_busby) reported

    @MarcSDuffy @bt_uk Can you not go back & say you can’t pay as it will cause inflation to rise & the priority is to get inflation down? Works for the government 👍

  • AntNorthgraves Ant Northgraves 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AntNorthgraves) reported

    I just had 2 minutes of stable connection. Almost feel like celebrating with a 6 week Holiday in Australia. Played 18 games of FUT Champs with a signal strength only accurately comparable to dial up from the 90’s. @bt_uk out here powering my internet with a hyena on a bike

  • vixielou1972 VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • jezzerb1 Jezzer🇬🇧⛷🦡🏎️🗼🌳 (@jezzerb1) reported

    @bt_uk Not sure they are confused, both saying they are identical, and couldn't explain the price difference? It appears to get the price down, they offer you a discount, but then switch you to Fibre one, saying it is the same as Fibre 2. It's not good and seems very underhand.

  • OllyHFR Olly (@OllyHFR) reported

    @MarcSDuffy @bt_uk I’m BT too and its terrible. Last night my mam came round and i updated her laptop, and as a result I couldnt watch the match on mine. Street behind us is currently getting fibre so I’m hoping we’re next.

  • J_92__ Jack (@J_92__) reported

    @fnafilms @MarcSDuffy @bt_uk Virgin I’ll be paying £110 a month or something after April. I have BT Sport, 200mb internet, no Sky Sports but I use my mam’s sky go login. For £99 a month I can get 60mb broadband but Sky Sports and BT. Wondering if I can keep the internet and switch the TV.