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BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Haywards Heath, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Brighton, Uckfield, East Grinstead, Haywards Heath, Horsham, and Hove.

CityProblem TypeReport Time
Crawley Internet 24 hours ago
Brighton Phone 6 days ago
Uckfield Internet 6 days ago
East Grinstead Wi-fi 7 days ago
Crawley Internet 8 days ago
Crawley Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • bigstaxjac
    Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • katb217
    Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Jaklloyd
    𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Captured_Cupid
    Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • simonmartin_art
    Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • chucklelee
    Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Pryor_27
    James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • tazwoz200
    Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Charlieq68
    Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • otoole72
    Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • Chris_Francey
    Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • invisibleboy74
    Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • LiamGreen2005
    Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • SocialKinetic1
    The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tinahomewood
    Tina Homewood (@tinahomewood) reported

    @bt_uk hello I have been waiting for a call back from a specific advisor since 8:30 and have leave for an appointment soon, I have been promised numerous callbacks from bt before but they don’t call, can u help with this? Tina

  • willyboobs
    michael wilson (@willyboobs) reported

    @bt_uk We know the eastern block are rascists….never going to change thy views …

  • bazil_boyle
    Bazil Boyle (@bazil_boyle) reported

    @bt_uk why can’t you connect my internet already?! Had an engineer booked for Tuesday and they didn’t show up. Called to work out the problem and the next slot is another week away! I’ve had nothing but problems since July when I signed up and I still don’t have internet…

  • PeteHarrison90
    Peter Harrison (@PeteHarrison90) reported

    @bt_uk I've tried to change my DD details again but itsnstill not working. Anyone able to phone me please

  • SteveLawrence_
    Steve Lawrence (@SteveLawrence_) reported

    @btbusinesscare @BTBusiness 'Yes, please contact 0800 800 152, they are the team who can cancel the services.' Guess I'll have to call the 'BT Dedicated Cancellation Team"? 5 hours hanging on the telephone?

  • sarah_church
    sarah (@sarah_church) reported

    @bt_uk hi, my internet strength has been getting progressively worse. Had an issue a few months ago, you were going to send an engineer but then I was told it had been fixed. Wi-fi currently not strong enough to stream TV or do zoom calls. I’m the sole user. Can someone help?

  • Juliaarthur8
    Julia Arthur (@Juliaarthur8) reported

    @SteveLawrence_ @btbusinesscare Been there, had to change back to Sky.. the bills were growing as the service diminished..

  • RobinsonEmily
    emily (@RobinsonEmily) reported

    @bt_uk @Nocternos I’m having the same problem. Parcel force, say they have never had it!

  • giovannamayaa
    Giovanna Maya (@giovannamayaa) reported

    @bt_uk Hi, I don’t have a landline number to check. The blue light is on, I’ve checked the cables and reset the hub but my laptop is trying to connect. I’m using 4G on my phone as the wifi is not working on that, or my iPad

  • lindajanie_pugh
    Linda Pugh (@lindajanie_pugh) reported

    @bt_uk Well BT you surpassed yourselves this morning, call from engineer who had no idea my 95 yr old mum had a care line ! Lack of communication yet again, wake up, without us using your service you would be out of a job!!