BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 03/18/2026 09:50

March 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Uckfield, Crawley, Haywards Heath, Horsham, Brighton, Hove, East Grinstead and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomUckfield Internet
United KingdomCrawley E-mail
United KingdomHaywards Heath Internet
United KingdomHorsham Total Blackout
United KingdomBrighton Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Traves86 Lyndsey Traves (@Traves86) reported

    @bt_uk I have now spoke with customer services and put in a massive complaint. They have labeled it as urgent, so hopefully, will hear something in the next 24-48 hours. But 77 days of BT lies and promises, I’m allowed to be a little skeptical.

  • marvani_mona Mona Marvani (@marvani_mona) reported

    @bt_uk my broadband is down AGAIN & I have an engineer out tomorrow but I cannot seem to able to speak to a human to get my mini hub connected? Pls can someone help as we have no Wi-fi, no TV and no phone! Help pls

  • hillardm Hillard 👑 (@hillardm) reported

    @Notakoreanngirl @bt_uk Terrible experience... I got put through to someone who cut me off and had to ring back through (another 25 mins waiting) They've fixed the issue apparently now and reordered, but I still have to wait until Tuesday to see if it actually comes on it not!

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @ctjones @BTCare Hope you got suitable connectivity after all that.. ..you should try dealing with TalkTalk!! Most contact, whether by phone or chat, sees a computer at the other end.. sadly, the few staff follow the same routine as the programmed computer automated support.. Lose all hope..

  • zombie_baphomet Dazzlejeuse, Dazzlejeuse, Dazzlejeuse (@zombie_baphomet) reported

    @bt_uk I just called and arranged a home moved for 12th April and now my broadband is down!!!!

  • lebinh_x ▒▒▒ Le Binh ▒▒▒ (@lebinh_x) reported

    @bt_uk had really slow internet today and ended up using my mobile phone to tether.

  • zombie_baphomet Dazzlejeuse, Dazzlejeuse, Dazzlejeuse (@zombie_baphomet) reported

    @bt_uk mistakes can happen but *******, arranged a home move for 12th April and the BB at my current address gets cut off. Speak to BT, and I have to wait to tomorrow until the home move team are in 👍🏻 cheers, disconnecting someone when they have to work from home

  • Kryptonliveson Chris Hoskins (@Kryptonliveson) reported

    @bt_uk bt cloud not working

  • Lucyawright Lucy W (@Lucyawright) reported

    @richiet1892 @btbusinesscare @BTCare Three weeks! Hours of every day on the phone. This isn’t just me being able to watch Netflix, it’s my work. Valuable work with vulnerable children. Despite numerous times of telling BT I’m not a business they still give me this Terrible account- two now it would seem! 😭😭😭

  • GaryForder Gary Forder (@GaryForder) reported

    @bt_uk for a company that specialises in communication, you’re not very good at it. This is the second time you’ve let us down and not bothered to contact us. @SkyUK want our business ?