BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 01/27/2026 06:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crawley, Henfield, Uckfield, Balcombe, Lewes, Haywards Heath, Lancing, Brighton and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomEast Grinstead E-mail
United KingdomCrawley Internet
United KingdomCrawley Total Blackout
United KingdomHenfield Internet
United KingdomCrawley Total Blackout
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Brighton and Hove, England

    Poor commentary from @btsport. Constant chatter about Spurs and we don't have 2 Malian internationals #bhafc

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lhasadreams Adrian Daniels (@Lhasadreams) reported

    @charlie79a @bt_uk I pay for their top level 900meg broadband and they don’t seem to get the fact that mid term contract increases do nothing but leave a bad taste. Sky and other vendors will be rubbing their hands together, several have emailed me! Roll on Jan when I can leave BT!

  • millar_leon Leon Ashley Millar (@millar_leon) reported

    @UswitchHelp awful customer service I have received after requesting a reward card from my broadband order you told me to go to @bt_uk they told me to come back to you please live Upto your promises and process the £90 reward

  • FordDawe Borice de Pfizer Johnson & Johnson (@FordDawe) reported

    @bt_uk Your radio commercial on “WiFi Rage” is so awful it sends me into a commercials rage.

  • TonyMinchin Tony Minchin (@TonyMinchin) reported

    @paullewismoney @bt_uk I switched to them 3months ago, due to being cheaper than Sky. 10% increase almost straight away. And tied in for 2 years. They are crooks. For the first 3 days of service I had no broadband and had to work off my hotspot, which cost me £30 in data. They have never paid me back

  • StreamsTizzy Tizzytam (@StreamsTizzy) reported

    @evilscotsman_84 @bt_uk At the moment they have not changed it -- Honestly starting to wind me up - they said the Mini Hub would get me through yet that can give me 1 Down and 0.3 up most of the time

  • GoldishCJ Campbell Gemmell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦🇦🇺🤗🤪🥸 (@GoldishCJ) reported from Cambusbarron, Scotland

    @paullewismoney @bt_uk This dangerous reduction in service has already been rolled out across lots of us, Paul…with no choice and no benefit.

  • mnnklllnn mnnklllnn (@mnnklllnn) reported

    @btsportcricket @btsport Sir, I'm preparing for the university exam, but I'm out of money, I'm looking for a part-time job, but I haven't found it yet. I don't want to be a burden to my family, can you help? I'll pay when I find a job, sir, I promise.

  • TheRealJackieJ Jackie Johnston (@TheRealJackieJ) reported

    @bt_uk @yahoomail Hi. Got a new macbook. Trying to set up my yahoo mail. Tells me I need a code which will arrive by email. Codes never arrive. Is there a number I can ring please to sort this out.

  • clarkydpimp Adam Clarke (@clarkydpimp) reported

    @bt_uk Hi, I have been trying to get BT to delete all data you store for me as a previous customer under my right to erase but can not find an email address and your telephone reps are clueless on this topic, please advice?

  • AmazonSage Louise Colman (@AmazonSage) reported

    @OpenreachHelp @bt_uk still no phone after 15 days - with a noncommital date to have it back up on day 19 (the 3rd date). No mobile signal there so been in total comms lockdown. My mother is waiting for a call from her doctor. Which she cant get! How is this OK?