BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 01/31/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, East Grinstead, Henfield, Uckfield, Balcombe, Lewes, Haywards Heath, Lancing and Brighton.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomEast Grinstead E-mail
United KingdomCrawley Internet
United KingdomCrawley Total Blackout
United KingdomHenfield Internet
United KingdomCrawley Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • TP1995_ Tom (@TP1995_) reported from Sompting, England

    **** is up with this camera angle @btsport

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Brighton and Hove, England

    Poor commentary from @btsport. Constant chatter about Spurs and we don't have 2 Malian internationals #bhafc

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sid1307 Síd Peacock (@sid1307) reported

    Hey @bt_uk my 87 mum is paying you folks about £187 every 3 months for landline and sending emails on a 10 year old tablet. Your customer service team told her she needed it. It's not even unlimited calls! What the hell?

  • owenjvince Owen Vince (@owenjvince) reported

    What’s the problem with @bt_uk service at the moment? No phone nor 4G in the BA15 area since yesterday afternoon...

  • Austenwmoore NLP (@Austenwmoore) reported

    @btbusinesscare Received a useless call saying I'll be charged now. Said completely different information to what the first guy told me when he booked the engineer. So I have ended the call because you wasted my time, gave conflicting information & have delivered terrible service.

  • guess006 Nra777111 (@guess006) reported

    @bt_uk I've been a loyal customer for years, and was happy willing to stick with BT. However, customer service goes a long way for me. Not happy at all!

  • ONOUKSV Oliver Oram (@ONOUKSV) reported

    And it continues almost one hour on chat @bt_uk and you continue to go round in circles can I charge you for my time? would a letter/note by pigeon to Phillip Jansen help @bt_uk

  • RailwayForfar The Railway (@RailwayForfar) reported

    @btbusinesscare you don’t even read the DM’s sent to you. Messages left unread from 8.37am yesterday morning. Customer service is non-existent.

  • dmsaxon David Saxon (@dmsaxon) reported

    @bt_uk Hello again - Openreach have come back and told me that I need to speak to my service provider to discuss survey, installation cost and 'make good' - can you provide contact details for someone that I can speak to please? Thank you!

  • JimTheBastard JimTheBastard (@JimTheBastard) reported

    @Little_G2 @bt_uk @openreach I assume the 4G in your area is poor?

  • geekypastimes Geeky Pastimes (@geekypastimes) reported

    @ivansito06 @bt_uk I mean before now is replaced every single piece of hardware (including modern and router) but still had it every game. Changed ISP and haven't had it once over multiple games. Sure seems like that was the problem

  • craigdaniels82 Craig Daniels (@craigdaniels82) reported

    @bt_uk @BTCare I’d still like an answer to this please? I need an update on when my fibre is being installed. I switched to BT for the first time and so far the communication has been very poor. I don’t see why you can’t come out, other tradesman are visiting homes.