BT (British Telecom) Outage in Hove, England

@JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

@MickPCollins Is it a coincidence that BTSport had the rights. Never has anybody spoken more nonsense

@pmarsh10 @btsport I need it as a sky customer to get it on my sky Q box, I don’t it all on bt website & got to order summary clicked confirm and buy the button went faded once clicked nothing on my sky box repeated twice more and same thing really don’t know what’s going on.

@ASturge21 @JCWNewell @MBrundleF1 No, like MotoGP. 2.5 million viewers on BBC, down to 150k on BTSport, overnight.

@BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

@BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

@BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

Another beautiful day... that will be ruined by @bt_uk @BTCare and the irresponsible company they represent. Waiting for a call back inly to say: we are sorry but CBA to fix the crackly line and the broadband issue.

@paul_maturin @bt_uk @BTCare @MoneyTelegraph I’ve been having problems with this irresponsible company since 2nd Oct. shocking service! Emailing ofcom now. Good luck with your situation. 😩

@BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me. @bt_uk

@BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me.

@BTCare @bt_uk engineer was cancelled for no reason. According to your agent and... no one knows why. But they promise to resolve. Ha! Your service is appalling! Especially your Chat agents. I am paying (actually overpaying because I’m £126 in credit) for a service! Respect me!

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

@btbusinesscare I've already been through the help. Someone was supposed to call me back yesterday when my account had been activated, but no-one from BT had been in touch.

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

@BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@bt_uk I require a call back asap! As romeo on bt live chat has told me there has never been a call booked in on my account.

@bt_uk Forget the "free" gifts. A fit for purpose service would be good.

@bt_uk The speed is never what is advertised and promised - always slower in my experience.

Atrocious customer service from @BritishTelecom @btsport Send me an email telling me they are going to put up my TV service by £4 per month, and I can't get through to them to understand what percentage increase that is.

@bt_uk has anybody else noticed that the guaranteed broadband speed has been reduced, mine was 25mbs now it is 21, expecting it to go down to 20 next month, feel like the guarantee is not worth the paper it is written on

@bt_uk Told he may need access but may not. Plugged my phone in. It's not working.

@bt_uk appalling customer experience. This is the 2nd time Glyn from the case management team failed to call me on schedule time

@bt_uk Ive done this already, then i get a text asking whether i want to continue with my complaint... of course i do, the whole process of dealing with BT makes my blood boil !

@bt_uk well here we are again bt, still internet is shit, not fixed like I was told would be also where are these 2 calls I was to expect today from the management. This is how they treat there customers after few yrs, choke our speeds, never fix faults, or call bac. Piss tak

@BTCare your customer service is truly shocking. So bad I wouldn’t even call it service.