BT (British Telecom) Outage in Hove, England

@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

@UFCEurope @btsport I wish he won this fight so bad

@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

@JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

@MickPCollins Is it a coincidence that BTSport had the rights. Never has anybody spoken more nonsense

@pmarsh10 @btsport I need it as a sky customer to get it on my sky Q box, I don’t it all on bt website & got to order summary clicked confirm and buy the button went faded once clicked nothing on my sky box repeated twice more and same thing really don’t know what’s going on.

@ASturge21 @JCWNewell @MBrundleF1 No, like MotoGP. 2.5 million viewers on BBC, down to 150k on BTSport, overnight.

@BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

@BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

@BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

@bt_uk Hi BT I am very happy with the fibre1 BB service we receive from you so have just renewed our contract for another 2 years which was very easy to sort out online. I am however finding it difficult to cancel my sports package as the price has increased please advise.

@bt_uk what packages do you offer new customers, because I'm planning on leaving @virginmedia because there serves keep going down. #virginbroadband #virginmedia #bt #virgindown

@bt_uk constant issues with our internet. Constant troubleshooting never fixes issues. Paying for superfast and getting internet dropping out and slow speeds all the time. Been going on now for 6 months at least.🤷#Help

@hrybrn @NOWTV @SkyHelpTeam @bt_uk Wow that's terrible!

@MrSamwl @bt_uk Having the same issue with Sky, don’t know if it’s something to do with limiting services whilst people are off work or something

@Abbas1998_ @bt_uk No, I have no idea what is going on right now, the connection is just incredibly slow 😕

Honestly had problems with @virginmedia since setting up. 100% going back with @bt_uk as soon as I can. #virginmediadown

@etin_bobo @ESPNFC @btsport @SkySports Not bad. I love punditry too. Esp the fact that I enjoy being controversial.

@bt_uk No change in hub lights and says all service in the local area is ok

@sander40206722 @YaBoiSquire @bt_uk Look at the fortnite trello boards. Server performance is number one issue. Lots of people with same problem. Sucks but until epic fixes it. Nothing we can do