BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 11/17/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Littlehampton, Worthing, Horsham, Brighton, Pulborough, Henfield and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomLittlehampton Internet
United KingdomWorthing Phone
United KingdomHorsham TV
United KingdomBrighton Internet
United KingdomHorsham Internet
United KingdomBrighton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Carthy94_ Anthony (@Carthy94_) reported

    @bt_uk Why is it taking over a week and counting to come fix our internet, contractors knocked our broadband out at the pole and you seem to be in no rush to send anyone out. Took 5 minutes to **** it up and over a week to come fix it.

  • AnaVK 𝕮𝖆𝖕𝖙𝖆𝖎𝖓 𝕮𝖚𝖓𝖙 ⎊ (@AnaVK) reported

    Hi @btbusinesscare, there was a power cut on my street the other day and ever since we keep experiencing dropouts on our leased line (on all devices, wired/wi-fi) that last a few seconds but happen every few mins. Could you please advise me how to fix this/look into it for me?

  • an7h0w50n1 An7h0w50n (@an7h0w50n1) reported

    @bt_uk I've not missed a payment not yet I'm all paid up I don't care anymore if I knew this a year ago I wouldn't of joined you what a way to treat ur customers a complete joke I'm switching

  • Bangers1971 Vinny (@Bangers1971) reported

    Never has it been so difficult to change mobile providers. And considering its @bt_uk to @EE #thesamecompany 😭

  • sp13131 Stephen 🌸 🌷 (@sp13131) reported

    @girl_tinder @bt_uk Ask them for a temporary 4G router while the line is down, I know someone who had exactly the same happen and he got one.

  • Rach_A_Rama Yoni Live Once (@Rach_A_Rama) reported

    @mattPez @bt_uk At this point Matt two cans and a piece of string would be better than the constant lies and fobbing off on an issue that was caused by BT in the first place. Cracking way to to treat customers.

  • CitroenCX 🅲🅷🆁🅸🆂 (@CitroenCX) reported

    @funchristX @lockhart_flaws I was a @bt_uk customer for an uninterrupted 30 years. When I recently moved to Ireland they charged me £260 for the pleasure.

  • Snoozi1251 Suzanne Snodgrass 💔 (@Snoozi1251) reported

    @bt_uk Would be good to just have the broadband up and running in the first place. Shocking service with the promise of a possible update on Friday when it should have been up on Monday after a house move. Should have changed provider in hindsight.....

  • mainlymono Paul Smith (@mainlymono) reported

    Talktalk @TalkTalk refuse to investigate very slow Fibre speeds, so am thinking of changing to e.g @bt_uk However I understand my line is "unbundled" to talktalk. Will that cause delays?

  • swilss Sam Wilson (@swilss) reported

    @bt_uk Please can someone review my complaint ref VOL013-700366355203 and contact me, I am losing my mind.