BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 01/17/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Worthing, Balcombe, Littlehampton, Lewes, Haywards Heath, Pulborough, Lancing, Brighton, Hove and Horsham.

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City Problem Type Report Time
United KingdomWorthing Phone
United KingdomBalcombe Internet
United KingdomLittlehampton Wi-fi
United KingdomLewes Internet
United KingdomWorthing Internet
United KingdomHaywards Heath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • zamorasdream Jane 💚💚 (@zamorasdream) reported from Brighton and Hove, England

    Poor commentary from @btsport. Constant chatter about Spurs and we don't have 2 Malian internationals #bhafc

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • nigelada Nigel Adams (@nigelada) reported from Littlehampton, England

    @btsport @rioferdy5 @SkySportsPL and that is why Declan Rice is too good for utd **** or whatever club so called expert Rio is wanting to take money from that week

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fr8nch18 Frenchie 🐜 #D3AFH (@Fr8nch18) reported

    If you are about to switch or upgrade to @bt_uk for your own sanity don’t. My upgrade has disconnected me from 6/4/21 to 4/5/21 and been replaced with a useless 4g connection (13up/2down) @virginmedia how do you treat customers offering you more money???

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk if anyone is thinking to get BT as their Wi-fi supplier- please do not. Their service is bad, since November 2020- I am waiting for connection. Excuse: the engineer is off sick- they don’t have anyone around. The path is blocked and by mistake they send wrong people.#BT

  • BookingHound BookingHound (@BookingHound) reported

    @BTCare I cant send email from 2 different devices. Do you have a problem at the moment ?

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk by far the worst customer experience I’ve had. After an open complaint which was closed and the agreed callback never happened I’ve now been told the engineer which is confirmed isn’t coming. When I asked to escalate the complaint or speak to a manager was told I couldn’t

  • riddle971 riddle97 (@riddle971) reported

    @bt_uk please help you guys suppose to fit our fibre today but due to your lack of planning we are now cut off from the internet due to you cancelling our current provider we now have no internet and the best your team can tell me is 12 weeks to get the fibre or 5 days for copper

  • MissTishEwe Miss Tish Ewe (@MissTishEwe) reported

    @btbusinesscare @btbusiness absolutely appalling service today. 6 calls, cut off 6 times, 3 web chats, W callbacks and 2 transfers and 2 more cutoffs and I’m still no further forward. And it’s been 14 days since placing my order and it’s not moved forward any! Complete joke!

  • carloselprez Carl Solomons (@carloselprez) reported

    @bt_uk hi, we were meant to have someone come to install our broadband after waiting 3 weeks and nobody has turned up. We’ve waited in all day and your staff can’t/won’t help. So annoying!

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Any chance of getting someone to call me as promised earlier this morning, to resolve the issue of you cancelling our home broadband order

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk can you believe BT is advertising on TV that they have the best WI-FI connection. I have upgraded my package in Nov 2020 and they still couldn’t connect the line. BT customer service updates me weekly by saying unfortunately they do not have any update it’s shambolic. #BT

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk If this isn’t resolved by close of business today I’m going to ofcom. I’ve entered a contract to start my service from today which you can now no longer fulfil