BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 03/14/2026 08:55

March 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Littlehampton, Horsham, Brighton, Worthing, Hove, Henfield and Balcombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaywards Heath Internet
United KingdomLittlehampton Internet
United KingdomHorsham Total Blackout
United KingdomBrighton Internet
United KingdomHorsham Total Blackout
United KingdomHaywards Heath Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • arjenfc Daniel (@arjenfc) reported from Littlehampton, England

    @bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lugiaaaa Lugia (@Lugiaaaa) reported

    @bt_uk I’ve had technicians to the house on multiple occasions aswell as monitoring of our service that have all told us there is no issue. Yet my internet still disconnects 4/5 times a day and has done for months. I appreciate the customer service from you but I have given up with BT.

  • todgesock27 matt rogers (@todgesock27) reported

    @bt_uk your customer service is disgusting. You have mis-sold my elderly mother in law and now are totally useless in helping her solve the problems that have come as a result. Disgraceful.

  • TestersFindAWay Steven Burton (@TestersFindAWay) reported

    Hi @monzo it looks like you can't use Monzo cards anymore to pay recurring card subscriptions for @bt_uk. Mine doesn't work and bt just confirmed on the phone this is the reason. Is this known about? How can this be fixed?

  • phetheringtonnz Patricia Hetherington (@phetheringtonnz) reported

    2) There are 7 people in my house, 5 working from home. The wifi is terrible: it keeps shutting down and booting us off. Apparently it’s the best/fastest wifi @BT_uk has to offer.

  • littlenix79 Nicola (@littlenix79) reported

    @bt_uk any issues on phone lines in the CM2 Area? Website says none but my elderly neighbours lost her dialling tone and her internet seems to have cut off momentarily

  • escribitionist Mook®🦉 (@escribitionist) reported

    Got a 4G mini hub on the 6th from @bt_uk. Checked order status this morning and on the 8th there's an order that the mini hub service was stopped and it's now inactive. Thought it was supposed to be active a day after I've received it until I've got my full fibre hub. #bt_uk

  • samberrington Sam Berrington (@samberrington) reported

    @bt_uk Don't worry about it. For anyone else that has the same issue, if they delete the app and reinstall it seems to rectify the issue 🤟🏻

  • Waringjs James Waring (@Waringjs) reported

    @bt_uk Thanks for the ad. Actually my BT sport on TV has been down all weekend. Not sure when exactly it went off, as only watch the football, which I have now missed since I wanted to watch from Friday.

  • theharte Paul Harte (@theharte) reported

    @bt_uk Details sent Colleen. Service from BT has been the worst I have ever experienced. Day 4 of no broadband which one of your team negligently cut off ... no landline number since 28 October. Complaint raised with BT and Ofcom. @MarcAllera

  • appledore75 miche (@appledore75) reported

    @bt_uk It seems it's a problem for our whole area, it has been reported , maybe 48hrs unfortunately