BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 03/15/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Littlehampton, Horsham, Brighton, Worthing, Hove, Henfield and Balcombe.

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City Problem Type Report Time
United KingdomHaywards Heath Internet
United KingdomLittlehampton Internet
United KingdomHorsham Total Blackout
United KingdomBrighton Internet
United KingdomHorsham Total Blackout
United KingdomHaywards Heath Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • arjenfc Daniel (@arjenfc) reported from Littlehampton, England

    @bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • paulpbarker54 Paul Barker (@paulpbarker54) reported

    @bt_uk BT talking garbage again as usual. There in no EE signal where I live and hasn't been for years and I don't live up a mountain or in a valley or even on the East Coast. 4 weeks ago the ONS employee couldn't log in to their server standing in my drive. Yes you're right, EE.

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    @bt_uk I want 2 b/band connections to my house but am told I can’t as my existing accounts are linked. I have to cancel one line altogether (losing my no) & then apply to have b/band as a new customer.End result - I’ll have two broadband connections to my house but lose my no.1/2

  • T0MMYC_ T (@T0MMYC_) reported

    @bt_uk There isn’t. The last engineer didn’t get out the van and said they needed a senior engineer. We are meant to be getting a call from your customer service on Saturday.

  • GrumpyBolloxUK Grumpy Bollox (@GrumpyBolloxUK) reported

    2/2 @bt_uk I go to sky and they agree to take over and allow me to keep my existing no and provide me with b/band. Plus they’re £4 per month cheaper. Your policy is plain stupid and I’d like an explanation please

  • aranmlewis Aran Lewis (@aranmlewis) reported

    Trying to work out why @bt_uk’s service is so utterly diabolical, when 20 yrs ago they were world leaders, the answer seems to be AI. They've tried to automate customer service to the most extreme extent, so procedures are insanely rigid and idiot bots have replaced most humans.

  • aranmlewis Aran Lewis (@aranmlewis) reported

    @bt_uk I have been assured by several of your colleagues over lengthy phone calls that the issue - a month-long delay in reconnecting fibre broadband cut off entirely due to your corporate negligence - cannot by fixed. I am told someone will phone tomorrow; following that I may DM you.

  • deepaklodhia Deepak Lodhia (@deepaklodhia) reported

    @bt_uk Please can one of your customer care team contact me

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported

    @bt_uk So @bt_uk @OpenreachHelp installers have not turned up again. No phone call, don't answer the number given. Very poor service. Over a month now and still not connected.

  • lancashiredoug Doug Walker (@lancashiredoug) reported

    @bt_uk It seems @bt_uk do this every few months though - I don’t get this from my other email accounts I don’t use much - it feels bullying- perhaps to buy a more premium service?

  • T0MMYC_ T (@T0MMYC_) reported

    @bt_uk Nope, everyone is acting like it’s not their responsibility- you can’t do anything because it’s an openreach issue and every-time they come out they don’t do anything or break something.