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BT (British Telecom)

BT (British Telecom) outages and service status in Henfield, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Henfield, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received Jun 20, 10:48 PM GMT+1.
  • 64% E-mail (64%)
  • 36% Internet (36%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Henfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Pulborough, Hove, Worthing, Brighton, Steyning, Horsham, and Littlehampton.

CityProblem TypeReport Time
Pulborough Internet 3 days ago
Hove E-mail 14 days ago
Hove E-mail 18 days ago
Worthing E-mail 18 days ago
Brighton E-mail 18 days ago
Steyning Internet 18 days ago

Nearby cities with recent reports

Pulborough

1 recent signals

3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • Nathan_Hampson_
    Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • ROBERT19744
    Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • StephenMear
    Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • TavernHeath
    The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • karenhazz
    Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • otoole72
    Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Southdown712
    Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • LondonRoadLAT
    LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • whambam__
    Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • Jaklloyd
    𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Southdown712
    Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • stuartj425
    Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Charlieq68
    Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • arjenfc
    Daniel (@arjenfc) reported from Littlehampton, England

    @bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • petrolheadtoo
    Gary (@petrolheadtoo) reported

    @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

  • LeeKRalph
    Lee Ralph (@LeeKRalph) reported

    @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @bt_uk not a word from you re no email service Appalling service!!!

  • Smicer999
    Darren Smith (@Smicer999) reported

    @bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

  • JuneMar68456333
    June Marsh (@JuneMar68456333) reported

    @bt_uk is bt email down today? No emails received since midnight which is very unusual.

  • sharpy741
    @sharpy74 (@sharpy741) reported

    @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.

  • peeceebee23
    Paul Beeson (@peeceebee23) reported

    @bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.

  • BikerBerni
    Berni (@BikerBerni) reported

    @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

  • TomChap
    Tom Chapman 🐀 (@TomChap) reported

    @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.