BT (British Telecom) Outage Report in Henfield, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Henfield come from postal codes BN5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Henfield, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Worthing, Littlehampton, Brighton, Hove, Henfield, Balcombe, Lewes, Haywards Heath, Pulborough and Lancing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Daniel
(@arjenfc) reported
from
Littlehampton, England
@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Scott McAvoy-Hunnisett
(@Southdown712) reported
from
Littlehampton, England
@bt_uk not having a good day with my broadband. Very slow 😔
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samkimber24) reported
Faultless service again from @bt_uk customer services. Had to cancel my broadband and tv for my relocation and it couldn’t of been easier! Such polite people on the phone too. Service has always been impeccable from the day I joined.
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Elizabeth Smythe
(@ElizabethSmythe) reported
@bt_uk Just had a scam call from your "tech dept". Wanted to discuss my internet signal. When I asked for a number to call back, they said just ring BT & ask for the tech dept. It came from 0117 931 2890 but the delay & accent suggested it wasn't a domestic call. Hope this helps!
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✨NICOLE CARLIN✨
(@Nicolecmusicx) reported
@_benwalton @bt_uk Is ur wifi off or not working as having problems with mine
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Dylan Jones
(@kudizemedia) reported
@btbusinesscare Well I would DM you but it appears that I’m unable to to send anything to you. Formal complaint ref is IMP-107429764. I emailed the person who was supposedly dealing with it on Monday and they haven’t even bothered responding.
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Lucjan
(@Halucjan) reported
@bt_uk You clearly have no real work to do. All customers are happy. Every connection is fibre at 1Gb at least. Service response is 10 minutes, and phone line waiting time is 30secs. Anyone?
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Cameron
(@GibbonOfLiff) reported
@bt_uk my internet keeps cutting out, as far is I can tell it's just the Ethernet, the wi-fi always stays connected, and best I can tell it's not the cable, because it only has issues between around 4 and 5 am, which is when I happen to want to use it
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ben walton
(@_benwalton) reported
@bt_uk ur wifi is dog ****
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Rory Muir
(@RoryMuir3) reported
@EHChalus @bt_uk We had a similar problem which was solved (fingers crossed) by going onto a cheaper plan that promised slower broadband (but still faster than we were generally getting). Apparently when we were on the faster plan the system kept having a tantrum (at least that’s cont.
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pixiflora
(@pixiflora1) reported
@bt_uk hi I've been trying to get through but whenever I try to call the BT help number it's not recognised, probably an issue on my side but I really need help with my router BT hub 2, it has been trying to connect to the internet for 2 hours even with resets it's not working
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James Deacon
(@JamesDeacon_) reported
@bt_uk want to cancel my sim-only plan… why can’t I do it online?