BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 02/14/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Horsham, Worthing, Littlehampton, Brighton, Hove, Henfield, Balcombe, Lewes, Pulborough and Lancing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaywards Heath Wi-fi
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomLittlehampton E-mail
United KingdomBrighton E-mail
United KingdomBrighton Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • arjenfc Daniel (@arjenfc) reported from Littlehampton, England

    @bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Keifski Craig Keith (@Keifski) reported

    @bt_uk Hey - Since the downtime, I have had issues with upload speeds being as low ad 400kbps. I have done the usual things like restarting the router, changing the channel etc with no luck. Are you able to do tests from your side?

  • AsbestosLtd_UK Debbie Hales (@AsbestosLtd_UK) reported

    @BT_UK Thanks for not helping in anyway. I’m aghast that you’ve so little respect for your clients & think that because you abdicate responsibility of a duty of care, you don’t have to understand the human element of your service. Ultra reliable, anything but!

  • Welshgeyser Grumpy old man regularly spurting hot air(get it?) (@Welshgeyser) reported

    @bt_uk Call was answered at 32 mins. Email service was down, apparently. Given the volumes of calls why do you not have a way of advising callers that you are aware there is a problem?

  • its_abbyx1 Abby (@its_abbyx1) reported

    @bt_uk I don’t know if my wifi in my area has gone down and really wanna know why it’s so slow

  • staying_Mum staying_Mum 💙 (@staying_Mum) reported

    @bt_uk WHAT is going on with your service?? Internet Constantly crashing since y'day, & I've been unable to get onto your website to run a/ny "checks" (usually a waste of time anyway as your website is so badly designed). Goodbye from a very-soon to be, Ex Customer.🤬

  • janek_9 Jonny Holiday (@janek_9) reported

    @bt_uk No, no known issues for my area according to the link.

  • AsbestosLtd_UK Debbie Hales (@AsbestosLtd_UK) reported

    @bt_uk Thanks for not helping in anyway. I’m aghast that you have so little respect for your clients & think that because you abdicate responsibility of a duty of care, by hiding behind T&C’s, you don’t have to understand the human element of your service. Ultra reliable, anything but!

  • jho_zrh Jonathan (@jho_zrh) reported

    @bt_uk hi, I’m having trouble watching my subscription channels and keep getting told that I need to set up despite having the VIP package. Is there an issue tonight or can you help please? Resorting to watching Sky channels on NOW TV on the BT Box

  • AsbestosLtd_UK Debbie Hales (@AsbestosLtd_UK) reported

    @bt_uk Our move changed from today to 27th July. It seems the installation was moved, but not the cessation. I can understand human error, but not having the ability to swiftly correct errors is appalling for an organisation such as @BT_UK

  • janek_9 Jonny Holiday (@janek_9) reported

    @bt_uk is BT wifi down? The yellow light on my hub is showing. Have tried switching off and back in a couple of times but no luck. Anything else I should be doing? Cheers