BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 03/02/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Horsham, Haywards Heath, Worthing, Littlehampton, Hove, Henfield, Balcombe and Lewes.

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City Problem Type Report Time
United KingdomBrighton Internet
United KingdomHorsham Total Blackout
United KingdomHaywards Heath Wi-fi
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomLittlehampton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dochill82 Chris Hill (@dochill82) reported

    Another day, another long queue on hold to @bt_uk customer service trying to sort the mess they’ve made of my home move. Shocking lack of care for customers. 4 hours on the phone and counting to try to fix this

  • HMcgibbon Hazel McGibbon (@HMcgibbon) reported from Inverness, Scotland

    @DMcQ61 @bt_uk OH had same issue no matter who the provider is. So now has an unlimited data mobile sim in a modem and have unbelievable speeds.

  • cwyperjourno Cam Wyper (@cwyperjourno) reported

    @virginmedia I have called @bt_uk, raising this concern. They said they cannot help, and they cannot communicate why the rights have changed because I am not a customer, and that I have to take this up with @virginmedia.

  • Gembo10252 Gemma Murray (@Gembo10252) reported

    @virginmedia @btsport @btsportmotogp any idea Virgin when your issues are going to be fixed so we can watch Moto GP? Working all fine yesterday and today can’t watch a single BT Sport channel!

  • Travers_Jack Jack Travers (@Travers_Jack) reported

    @bt_uk sick of this now, moved house 2 weeks ago. Said our hub would be active last Friday (19th). Still no internet, 6 hours on the phone and haven’t called us back to update us once like said... awful customer service. Nearly half term and need to work from home!!!

  • Forthimage Mark Phillips (@Forthimage) reported

    @bt_uk Sent but after so many people saying they will own the problem and sort it I have my doubts.

  • PhiliusBoro BP 😷💙 (@PhiliusBoro) reported

    @bt_uk Hi I have no internet in TS17 are there any issues here?

  • JeffersWO1 Warrant Officer1 Jeff Crawford RN (@JeffersWO1) reported

    @bt_uk your so called online support to test lines for faults etc is either not working or as useless as the actual internet you provide me.... disgraceful charlatans.

  • BluebellLCrafts Mandy B (@BluebellLCrafts) reported

    @bt_uk Your DM response doesn't help unfortunately as it's impossible to contact them by either phone or internet. Anyways, they won't be in, so if s/he arrives at 1pm they won't be there and they won't get in and it'll be a waste of BT's time. Thanks you your response!

  • Notakoreanngirl Baby Yu (@Notakoreanngirl) reported

    @bt_uk I called customer service today too but nobody answered.