BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 02/28/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Horsham, Haywards Heath, Worthing, Littlehampton, Hove, Henfield, Balcombe and Lewes.

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City Problem Type Report Time
United KingdomBrighton Internet
United KingdomHorsham Total Blackout
United KingdomHaywards Heath Wi-fi
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomLittlehampton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • arjenfc Daniel (@arjenfc) reported from Littlehampton, England

    @bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • skymook Sky Apperley (@skymook) reported from Worthing, England

    Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • svjarrold Stephen Jarrold (@svjarrold) reported

    @bt_uk terrible service at the moment and for last few months. Why should I stay? Nothing big getting sorted

  • _HerrDavid_ Herr David (@_HerrDavid_) reported

    @bt_uk I am not a BT customer, you have taken the line off of my current provider. i will send the address by DM

  • Nev_C Neville Carolan (@Nev_C) reported

    For the second night in a row I've watched a game on @ScotlandSky and the thing that stuck me is what a poor standard their production is compared to what @btsport used to have.

  • SammyCurtin Sammy Curtin (@SammyCurtin) reported

    @bt_uk @Nathanb81236595 I need help my internet has been prematurely been cancelled by 3 weeks. Just returned to my flat to find that its already turned off. Tried restarting the router to make sure that wasn’t the issue. Please resolve ASAP I need to work tomorrow!

  • SMarcaigh S O’Marcaigh 🇮🇪🇬🇧🇪🇺🏳️‍🌈 (@SMarcaigh) reported

    @bt_uk I placed an order on 24th Nov for line BB -tv and now I'm told I won't have svce until 18 Jan almost 2 weeks after my current supplier ends how do I cancel , much as I hate virgin I can get service within a week.

  • Opinionatedbull Op Bull (@Opinionatedbull) reported

    Pathetic! @btsport, the ref was in the process of blowing his whistle. Why did he change his mind! Why can the commentators not see what the screen shows us? Terrible injustice to M United.

  • NickieLFC ⭐⭐⭐ nickie ⭐⭐⭐ (@NickieLFC) reported

    @bt_uk so I’ve been without broadband now for 5/6 hours and I can’t find out why, is there currently a problem in my area? Ws3 1qf is my postcode

  • waynecubitt Wayne Cubitt (@waynecubitt) reported

    @bt_uk I'm currently a domestic Halo customer but running business from home want to take up the offer on the black Friday bt business offer. As there is no bt business upgrade available In my account, if I order it will they auto cancel my domestic service?

  • IlseHoward Ilse (@IlseHoward) reported

    @bt_uk can you please help? My neighbour’s BT cable hangs very low over my drive & has got caught 3 times now when workmen’s vans come on my drive. Neighbour has a chronic illness & relies on her phone for emergency calls & told me she’s contacted BT & BT refuse to help?

  • simon_dell_tog The Photography of Simon Dell / Mr Tographer (@simon_dell_tog) reported

    @bt_uk any reported inter net problems reported Sheffield s12 hackenthorpe no net for 2 hrs now