BT (British Telecom) Outage Report in Henfield, West Sussex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Henfield, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Horsham, Haywards Heath, Worthing, Littlehampton, Hove, Henfield, Balcombe and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Horsham |
Total Blackout | |
| Haywards Heath |
Wi-fi | |
| Horsham |
Internet | |
| Worthing |
||
| Littlehampton |
Community Discussion
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BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Daniel
(@arjenfc) reported
from
Littlehampton, England
@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Scott McAvoy-Hunnisett
(@Southdown712) reported
from
Littlehampton, England
@bt_uk not having a good day with my broadband. Very slow 😔
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Cran
(@D_R_Cran) reported
@bt_uk They have said a date but not what is actually happening or where its happening, we just get random text messages. It will have taken 2 weeks from installation date to get internet (assuming this works) with no support BT to getting any ongoing connectivity. from anywhere.
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Suze 💙
(@suzynowlan) reported
@bt_uk Looks like the customer service from @bt_uk is about the same as their delivery service. Been on hold for over 30 mins and no one has responded via DM.
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Jake Woolhead
(@MrJakeWool) reported
2/2 Simply cancelled a home move, cancellation was done but now I can’t get any service back and someone’s not updated my account. Meaning I keep getting through to departments that can’t do anything. @bt_uk please sort this out
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Suze 💙
(@suzynowlan) reported
@bt_uk any reason you’ve delivered my replacement wi-fi disc to my home address in London but the replacement smart hub to an address in Jedburgh??? Oh how I wish I’d just signed up to @CommunityFibre. I will be breaking my BT contract as the service is shocking.
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk If we switch off our broadband routers for that amount of time, it has to resynch every time you switch it on, so your speed will suffer. And BT broadband speed where I live is so poor that any lower means no streaming.
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Lisa Phelan
(@LisaPhelan71) reported
@bt_uk Don’t do it! You’ll get no hub, & customer service will transfer your call to India. You’ll moan on Twitter, then they’ll finally order replacement hub, only to find they haven’t transferred your land line so nobody can call you. They then can’t rectify that!
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Mark butler
(@butnothin) reported
@bt_uk hello, please can someone help me.. I have been 9n hold for over 30 minutes 🤦🏻
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connor sammon
(@Nevstasic) reported
@bt_uk how can i actually get in touch with someone? Every day your team is very busy, which is obviously very redundant. It is almost impossible to speak to someone from customer service. Help please
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Anne Graham
(@AnnaGra65143872) reported
@bt_uk Seriously? I thought you were going to help.
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Chris 🕷
(@imageplotter) reported
So, @bt_uk unable to communicate internally, claiming to have no contact with @TalkTalk , one of its own businesses and both companies charging the customer for a service provided only once. What does @Ofcom say in these cases?Hilarious inadequacy, shirty customer service. Fail.