BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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The latest reports from users having issues in Henfield come from postal codes BN5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 02/12/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Horsham, Worthing, Littlehampton, Brighton, Hove, Henfield, Balcombe, Lewes, Haywards Heath, Pulborough and Lancing.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomLittlehampton E-mail
United KingdomBrighton E-mail
United KingdomBrighton Phone
United KingdomBrighton Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • craigchorlton84 Chorlts (@craigchorlton84) reported

    @bt_uk Wow! Takes 2 days to respond to a tweet, so that means I will be on hold for 2 weeks on the phone to speak to Raj in India who won't be able to help me, then pass me to Joe bloggs and wait on hold for another month #TerribleCompany #PoorService

  • KevBlackburn Kevin Blackburn (@KevBlackburn) reported

    @SkySports @btsport - years ago sky had the ability to put lots of games on TV at the same time. All you had to do was press the red button. Is this not an option during the pandemic, instead of stupid 8pm Saturday night kick offs? It's an absolute joke.

  • jen_birdsall Jen Birdsall (@jen_birdsall) reported

    @bt_uk Hi John. The fault was caused by your BT engineer....I’m asking why this is allowed to impact our service, especially without any notice in the WFH climate.

  • MartinAndyAm Andy Martin (@MartinAndyAm) reported

    @bt_uk Hi David. Service was restored about 35 to 40 minutes after the issue was logged.

  • robhilt84 Rob (@robhilt84) reported

    @bt_uk was told you were sending me out a wifi booster disk.Never arrived.Rang up and i was told it was never ordered.I was then told i was being transferred to someone who would get one sent out to me and was cut off.After spending 25mins trying to get through again i gave up💩

  • SolangeHec SoloH (@SolangeHec) reported

    @bt_uk waiting to hear back from your digi help desk as we have had no connection since around 8am this morning. Any issues in the SE13 area? Very much an inconvenience for all work plans and calls.

  • itsellz_ Ellz (@itsellz_) reported

    @bt_uk you guys actually have the WORST internet service and customer service in the UK kmt

  • Snake3yes Kev S (@Snake3yes) reported

    @bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?

  • MickCKeenan Mick Keenan (@MickCKeenan) reported

    @bt_uk @bt_uk still not resolved. ASAP if S not a resolution.

  • zainsheikhy7 Zain (@zainsheikhy7) reported

    @bt_uk your wifi is ******* **** you daft ***** sort it out i wanna play fifa, supposed to be guaranteed 50+mb per second download speed and you’re giving me 3mb per second you **** ***** i hate you