BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Henfield come from postal codes BN5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 11/23/2025 05:05

November 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Horsham, Haywards Heath, Littlehampton, Pulborough, Hassocks, Worthing, Henfield and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomHorsham Internet
United KingdomHaywards Heath E-mail
United KingdomBrighton Internet
United KingdomBrighton Internet
United KingdomLittlehampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tighabhinn Ken Chisholm (@tighabhinn) reported

    @bt_uk Have gone through every rule on 'BT Help', marked messages not junk, marked senders safe senders, saved safe emails to contacts. For 2 weeks (from 23 Dec) no Junk mail rec'd then TODAY 50+ email suddenly disappear into Junk folder. The problem is BT Server Nothing has changed.

  • JuxtoG Juxto (@JuxtoG) reported

    @bt_uk When will you make the effort and flipping find out what’s wrong with our internet so we don’t have to sit using 4g because your internet STILL doesn’t work. I’m sick to death with you brushing it under the carpet saying it’s nothing, WE CAN SEE IT’S BROKEN

  • Simms94 Harsimran K. (@Simms94) reported

    @EmmaHoareau @bt_uk 😱😱😱 that is awful!

  • Jason56191247 Jason (@Jason56191247) reported

    @bt_uk I called so many times and was transferred backwards and forwards over a few hours. Each time that person said that they could not help but would transfer me. Same happened with fraud Dept. They said they could not help me and it would need to be customer services. Please help

  • amosdoornbos Amos Doornbos (@amosdoornbos) reported

    @bt_uk So according to your own DM ‘there are no plans for fibre in your area’. So please tell me why why why you send mail outs to me offering something that you don’t provide??? This should be illegal. It’s predatory marketing. Fix your marketing. It’s not rocket science

  • FA1KFA1KFA1K Matt Farthing (@FA1KFA1KFA1K) reported

    @bt_uk no internet around 0830 this morning and right now (1820) - SE28. No reported issues in the area, just the flashing orange lights. This has been happening intermittently all year (throughout lockdown). Any theories?

  • CognitiveIdeal Will (@CognitiveIdeal) reported

    @bt_uk Tried all sorts of fault finding. Replacement set was ordered, delivered this morning and is now working. Therefore not a BT problem but her equipment failure. Troubleshooting with a 90 year old via Skype was challenging...

  • jemma_dolan Jemma Dolan (@jemma_dolan) reported

    Complaints that households in the #Roslea area have been without @EE coverage since around #ChristmasEve & now without @btbusinesscare signal since this afternoon! Not good enough, especially when people are #WFH. I have reported both - people need back online ASAP! 📱💻

  • geordiegixxer Geordie Gixxer 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@geordiegixxer) reported

    @SarJo17 @bt_uk Virgin, been with them now since april. Absolutely cracking deal and not had any problems.

  • Lmcginnwylie22 Laura wylie (@Lmcginnwylie22) reported

    @BTCare @bt_uk can you check the progress on my order or my complaint please as I’ve been on hold over an hour so far and haven’t got to speak to anyone yet