BT (British Telecom)

BT (British Telecom) Outage Report in Henfield, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Henfield, West Sussex, England 09/16/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Henfield, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Pulborough, Hove, Worthing, Brighton, Horsham, Littlehampton and Hassocks.

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City Problem Type Report Time
United KingdomPulborough TV
United KingdomHove Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Total Blackout
United KingdomHorsham Wi-fi
United KingdomBrighton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk not having a good day with my broadband. Very slow 😔

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • SortedMagazine Sorted Magazine (@SortedMagazine) reported from Littlehampton, England

    @btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan

  • karenhazz Karen Hazzard (@karenhazz) reported from Littlehampton, England

    @bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Southdown712 Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England

    @bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahWil230474 Sarah Wilson (@SarahWil230474) reported

    @bt_uk As a small business really struggling to survive I’ve had no internet or phone in cranleigh for 2 days!! And no answers from you???? Disgusting service shocking awful!!!!!!!!!!

  • Marklamar20 Mark lamar🟨🟥 (@Marklamar20) reported

    @bt_uk @Richard66629722 When I looked at upgrading my bt broadband package I was offered the same package but £10 more a month with a no cut in service guarantee.That should be standard anyway.

  • hayleymaggi Hayley Forbes (@hayleymaggi) reported

    @bt_uk Haha - leaving a elderly, disabled customer with no phone or internet promising callbacks and not following up with someone who is emergency dateline reliant - let’s hope nothing happens as on your head be it…

  • th3forman Dee (@th3forman) reported

    @btsport BT Sport is terrible for PPV, I’ll never buy another fight through them.

  • loppas6972 nicola loppas (@loppas6972) reported

    @bt_uk 2 promised call backs from manager not received surprise again no call back after having an ongoing complaint no landline for 6 wks how brand damaging is this honestly I have no confidence with @bt_uk anymore

  • sephenon Luke Sephenon (@sephenon) reported

    @bt_uk Your wifi is down.! Haven’t had wifi for almost the whole day. And gotta wait 24 hours for an engineer to come fix it? We have restored and contacted the help desk.. still not working? Is the wifi down? Maybe make a statement?

  • SarahWil230474 Sarah Wilson (@SarahWil230474) reported

    @bt_uk As a small business really struggling to survive I’ve had no internet or phone in cranleigh for 2 days!! And no answers from you???? Disgusting service shocking awful!!!!!!!!!!

  • Liquidlizard Dave Ashby (@Liquidlizard) reported

    @bt_uk Thank for your reply. I don't see any options that would resolve my issue. The problem is that our street was skipped during the last update to fibre. I've already had BT round to investigate...

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

  • iam_willyoung Will Young 👑 (@iam_willyoung) reported

    @btsport Poor you are trying to move the same thing that has been part of the subscription for years behind an extra paywall. Hope no one buys it and you realise how stupid it was