BT (British Telecom) Outage Report in Henfield, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Henfield, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Hove, Lancing, Horsham, Pulborough, Haywards Heath, Littlehampton, Hassocks, Worthing and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Hove |
Internet | |
| Lancing |
Total Blackout | |
| Horsham |
Internet | |
| Pulborough |
TV | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Daniel
(@arjenfc) reported
from
Littlehampton, England
@bt_uk I would like to cancel my bt sport app subscription. Can't get through via phone, so hoping someone can assist me here. Please advise
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Scott McAvoy-Hunnisett
(@Southdown712) reported
from
Littlehampton, England
@bt_uk not having a good day with my broadband. Very slow 😔
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Sky Apperley
(@skymook) reported
from
Worthing, England
Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fat Freddy's Cat
(@stevewilley) reported
@bt_uk do you not have a record on your systems when a customer is old and vulnerable? My 82 year old friend called me in some distress having been sent a new router and a letter saying his phone and broadband would stop working if he didn't replace his old one with the new one.
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Jen Roseman (née Salisbury-Jones)
(@JSalisburyJones) reported
@FTusa284 @bt_uk @GNetworkComms About a mile north of Tower Bridge here - lucky if I get 1Mbs up/down. Virgin Media won't run fibre a few metres from their cabinet because 'the paving slabs are too expensive'. I use a 5G router.
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Anthony
(@Carthy94_) reported
@bt_uk Its hardly a priority to anyone, you guys have said that they'll send someone out tomorrow since it went out last Thursday and you've sent one guy in that time without the equipment to fix it telling us about the problem that we already knew about. No one has come to fix it.
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Gary Goodwin
(@GaryG0985) reported
Can anyone please help me out with an access code for @bt_uk please? PS5 back in stock and finally have chance to get 1 but need BT Access code please, will be forever grateful
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LollyBear ☆
(@xlaura_janex) reported
@bt_uk I'm unable to as the account isn't in my name and my partner is at work. You never speak to me about it. Fed up of getting him to log it now. Beyond a joke.
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Math
(@inlandtaipan1) reported
@bt_uk why when i log into myBt account via web to look at latest mobile data usage (bill period started 21 July) does it continue to show 0 Gb used!! i am currently overseas and using data. It’s a really poor interface and needs improvement.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Jonathan Senior
(@JonSenior1) reported
hi @bt_uk - We have been customers for years. My renewal is £20/month MORE expensive than what I can buy from the website as a new customer. The phone operative didn't have the power to do anything about this. Sorry but we don't connect for good...
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Guy Parker
(@gapgb) reported
Suffering continuous atrocious service from @bt_uk is how I like to spend my Fridays. If you are moving house avoid them at all costs.
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TC
(@TC38534491) reported
@Jama10Awil @ETHthisistheway @btsport I'm not the one who's STILL missing the point - what does any of that have to do with football? You're making excuses for something terrible by saying "other terrible things happen too". Think harder. And stop making assumptions.