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BT (British Telecom)

BT (British Telecom) outages and service status in Henfield, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Henfield, including 1 direct report.
  • The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 9, 2:23 PM GMT+1.
  • 47% E-mail (47%)
  • 40% Internet (40%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Henfield, England

The most recent BT (British Telecom) outage reports came from the following cities: Hove, Worthing, Brighton, Steyning, Horsham, Littlehampton, Pulborough, and Balcombe.

CityProblem TypeReport Time
Hove E-mail 14 minutes ago
Hove E-mail 4 days ago
Worthing E-mail 4 days ago
Brighton E-mail 4 days ago
Steyning Internet 4 days ago
Brighton E-mail 4 days ago

Nearby cities with recent reports

Hove

3 recent signals

14 minutes ago
Worthing

2 recent signals

4 days ago
Brighton

2 recent signals

4 days ago
Steyning

1 recent signals

4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • Charlieq68
    Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • nigelada
    Nigel Adams (@nigelada) reported from Littlehampton, England

    @btsport @rioferdy5 @SkySportsPL and that is why Declan Rice is too good for utd **** or whatever club so called expert Rio is wanting to take money from that week

  • TavernHeath
    The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • LondonRoadLAT
    LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • StephenMear
    Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • terrymynott
    Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • ROBERT19744
    Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Jaklloyd
    𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • BHAFC_smithy
    BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • dan_garrett1
    Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • zamorasdream
    Jane 💚💚 (@zamorasdream) reported from Brighton and Hove, England

    Poor commentary from @btsport. Constant chatter about Spurs and we don't have 2 Malian internationals #bhafc

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Pryor_27
    James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • whambam__
    Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richard_pont
    Richard Pont (@richard_pont) reported

    Hugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution

  • MikeyBarbatoo94
    MikeyyBarbatoo. (@MikeyBarbatoo94) reported

    @SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • BikerBerni
    Berni (@BikerBerni) reported

    @HooverMouse @bt_uk I spent nearly 2 hours on the 'phone being passed,after a long wait, to one person after another, only to be told there was no problem! Been going on for days.

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Not able to do this as I have no phone signal-hence need internet.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk I am so disappointed that I got rid of @VodafoneUK because their service was awful only to find yours is even worse!

  • Johnty14
    John Richards (@Johnty14) reported

    @bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

  • The_Change_666
    💫Adam👀 (@The_Change_666) reported

    @bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!

  • Gavtaraysin
    Broden 🇬🇧♿✝️ (@Gavtaraysin) reported

    @bt_uk I can't get in my account because of your pass code system is sending out multiple pass codes which neither work, and now it says to wait or cancel. Cancelling does nothing to fix the problem. How long do I have to wait until the pass code system resets?