BT (British Telecom) outages and service status in Henfield, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Henfield, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 2:54 PM GMT+1.
- Internet (43%)
- Wi-fi (29%)
- Phone (29%)
The latest reports from users having issues in Henfield come from postal codes BN5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Henfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Peacehaven, Littlehampton, Henfield, Horsham, Worthing, Brighton, Haywards Heath, Hove, and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath
|
Internet | 2 minutes ago |
|
Peacehaven
|
Wi-fi | 5 days ago |
|
Littlehampton
|
Internet | 7 days ago |
|
Henfield
|
Wi-fi | 13 days ago |
|
Horsham
|
Internet | 13 days ago |
|
Worthing
|
Phone | 28 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Jonny Hurst (@JonnyHurst24) reported from Hove, England@UFCEurope @btsport I wish he won this fight so bad
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandThought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England@bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it
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Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England@Steve_Manners @bt_uk Totally agree. I am having endless problems but BT tell me nothing is wrong, send me jargon and links, refuse to talk to me like a human, and fob me off. BT are expensive crap.
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Sky Apperley (@skymook) reported from Worthing, EnglandDear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.
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Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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The Heath Tavern (@TavernHeath) reported from Haywards Heath, England@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Sorted Magazine (@SortedMagazine) reported from Littlehampton, England@btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan
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Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England@bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.
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Liam Jackson (@actionjack84) reported from Haywards Heath, England@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, EnglandCongrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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James Pryor (@Pryor_27) reported from Brighton and Hove, EnglandHi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandSpoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Simon Martin (@simonmartin_art) reported from Brighton and Hove, England@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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On-On-On (@clark1919acaw) reported@bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow
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Kelly (@holby_fan) reportedI need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk
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Catherine (@teacherCate1) reported@bt_uk It’s not an issue of him not being on top of bills and it definitely needs looking into - he’s over £800 in credit yet he’s still having more money taken from him every month. There is no need for any phone provider to be charging such a huge amount for calls etc.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reportedHow does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄
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Jon Barnes (@jonbarnes10) reported@bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service
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Jim Sweeney. (@oldnurse55) reported@kerry_mclean @bt_uk It picked the worst time to go down Kerry. All the very best for the Exam Results. 🙏
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.