BT (British Telecom) outages and service status in Henfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Henfield, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and Phone.
- The most recent signal from this area was received Sep 1, 11:31 AM GMT+1.
- Wi-fi (57%)
- Internet (29%)
- Phone (14%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Worthing, Brighton, Pulborough, Peacehaven, Littlehampton, Henfield, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath
|
Phone | 2 days ago |
|
Worthing
|
Wi-fi | 6 days ago |
|
Brighton
|
Wi-fi | 17 days ago |
|
Pulborough
|
Wi-fi | 17 days ago |
|
Haywards Heath
|
Internet | 21 days ago |
|
Peacehaven
|
Wi-fi | 26 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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The Heath Tavern (@TavernHeath) reported from Haywards Heath, England@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Sorted Magazine (@SortedMagazine) reported from Littlehampton, England@btbusinesscare I just don’t get it. We get free @btsportfootball as a personal customer but when we pay extra for @BTBusiness line we can’t watch it on our TV, just on a device. That’s rubbish and makes no sense #brightonfan
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Karen Hazzard (@karenhazz) reported from Littlehampton, England@bt_uk we were promised a call at 11am today, nothing so far. Please advise? We keep being assured someone will call us back but sadly it never happens 🙄
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Liam Jackson (@actionjack84) reported from Haywards Heath, England@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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James Pryor (@Pryor_27) reported from Brighton and Hove, EnglandHi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Sky Apperley (@skymook) reported from Worthing, EnglandDear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England@bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandThought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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The Social Kinetic (@SocialKinetic1) reported from Ardingly, EnglandShocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, EnglandCongrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England@bt_uk not having a good day with my broadband. Very slow 😔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alice (@SushiWolfo) reported@bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package
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Lesley Talbot (@LesleyT88) reported@bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you
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BT Business Care (@btbusinesscare) reported@ReformedMr @bt_uk Hi, I'm sorry to hear what is happening. We'd like to help. We've sent you a DM now. Thank you.
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Roibeard Mhuiris (@RMhuiris) reported@JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.
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Carol Lord (@CarolLo58903853) reported@bt_uk is there a broadband issue in some areas this pm? The call delay suggests yes. I can't stand at the top of the garden for 90mins to wait for a call back from you and 'WiFi calling' indoors obviously isn't working. Very frustrating 😕
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reportedUpdate on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.
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noone@nowhere (@nooneatnowhere) reported@bt_uk correct number ported back. It worked for a month and then stopped receiving calls from Vodafone, 3, Lebara and others. Now nobody is able to sort it and they refuse to let us speak to a manager. Can you help??
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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Carl Meah (@MeahCarl) reported@bt_uk Hi, thanks for response, are you able to give me a number to customer services... I have all the WiFi and tv equipment ready to go.... not installed, zero communication... basically left to dry and this is over a week.
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Ben Trask (@TraskBen) reported@bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.