BT (British Telecom) outages and service status in Henfield, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Henfield, including 0 direct reports.
- The most common problems reported in this area mention Phone and E-mail.
- Phone (80%)
- E-mail (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Henfield, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Henfield, England
The most recent BT (British Telecom) outage reports came from the following cities: Worthing, Brighton, Haywards Heath, Littlehampton, Horsham, Hove, Pulborough, and Steyning.
| City | Problem Type | Report Time |
|---|---|---|
 Worthing
|
Phone | 13 days ago |
|
Brighton
|
Phone | 14 days ago |
|
Haywards Heath
|
Phone | 26 days ago |
|
Brighton
|
26 days ago | |
|
Littlehampton
|
Phone | 29 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Kat Blakeborough (@katb217) reported from Brighton and Hove, England@bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated
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Dan Garrett (@dan_garrett1) reported from Hove, England266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England@rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue
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Scott McAvoy-Hunnisett (@Southdown712) reported from Littlehampton, England@bt_uk because I won't upgrade my internet package and pay more, you slow my internet down! Noticable change since time lapsed.
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BRZN (@brznbeer) reported from Hove, England@bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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BRZN (@brznbeer) reported from Hove, England@bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Liam Jackson (@actionjack84) reported from Haywards Heath, England@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Gary Pleece (@garypleece) reported from Brighton and Hove, England@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, EnglandCongrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
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RKAsh (@rosiekent_kent) reported from Ashington, England@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Mike smith (@Mick1082) reported from Brighton and Hove, England@bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place
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Hannah Bamford (@whambam__) reported from Brighton and Hove, EnglandThought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Nath (@Nathan_Hampson_) reported from Hove, England@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.
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Vince (@vinc3h4ll) reported@bt_uk don’t want you to close account! can’t login to web as your procedures require a billing account number and I haven’t had but account for some years
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Seán (@mylastsatoshi) reported@bt_uk Hello. A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. I trust you will retain call recordings from June 7th, 2026, I know I will. Good evening to you and yours.
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Dean (@thekaratesuit) reported@ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers
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Hugh Jones (@sansirio) reported@bt_uk I have order VOL013-1056903730240, kit has arrived & I've set it up. Service is due to start on 17/6 but I learn that I can use the app to start before, i.e. today? The order doesn't show in the app & if I search for order + post code it claims they're incorrect. Help🙏?
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.
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𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported@bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!
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Nikki (@Nikki_Lou1922) reported@bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!
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Andrew Glover (@thequestingvole) reportedJust cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.