BT (British Telecom)

BT (British Telecom) Outage Report in Horsham, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsham, West Sussex, England 12/29/2025 11:20

December 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Pulborough, Crawley, Dorking, Godalming, Guildford, Cranleigh, Horsham, Haywards Heath, Hassocks and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomPulborough Wi-fi
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomDorking Internet
United KingdomGodalming Internet
United KingdomCrawley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TCNAndrew Andrew Abbott 🏁 🇪🇺 (@TCNAndrew) reported

    @ShortAxle @bt_uk How are your tethering options via a mobile phone? I don't profess to offer a solution but curious as to how you are managing.

  • StaceyEBx Stacey Butlin (@StaceyEBx) reported

    @btbusinesscare Again after being advised my complaint was resolved, the problem has resurfaced and you are billing for an account which should be closed. I have emailed Stephanie Agolini twice and had no response about this. Customer service is as bad as ever BT!. Sort it out!!.

  • kevinspinks1 kevin spinks (@kevinspinks1) reported

    @bt_uk Absolute con internet down Thursday . ‘We will send you a hub’. - no you didn’t. Internet down again today ‘we will you send a hub’. Probably haven’t. Why not just have better infrastructure? Engineer not here until Tuesday! Not very good promise! Misleading advertising!

  • BrentLamb8 Brent Lamb (@BrentLamb8) reported

    @btsport Well, are you going to help me solve the problem or not??

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk ..fast forward 2 weeks later...BAILIFFS! Chasing me for over £500!!!!!!! So much for reminders and not affecting my credit rating!! Absolutely APPALLING! Sick to my stomach in worry about debt and once again very little consideration or support 1/9

  • BetensonSarah Sarah Betenson (@BetensonSarah) reported

    @bt_uk ..call back, can this be removed. No! Not until 14 day cooling period is over on new account! This will affect my credit rating. Customer service says no, we’ll send a few reminders before it gets to that...can it get extended so it’s past the cooling period? No! 1/6

  • markstain1983 Mark 🙂 (@markstain1983) reported

    @BTCare your internet speed in lagenhoe is ******* unless fix the ******* thing

  • Chica_SLTD Rach (@Chica_SLTD) reported

    Hey @bt_uk my broadband is flashing purple, I’ve checked the app and it says there are no issues, I’ve reset the hub and no change. Anything else I can do?

  • Chica_SLTD Rach (@Chica_SLTD) reported

    @bt_uk Hey I’ve done that but it’s still not working, anything else I can do?

  • DanieIJohnson_ Dan Johnson (@DanieIJohnson_) reported

    @BenJone89390755 @btsport @BTSportBoxing Fury’s never defended a world title, clings onto the ‘Lineal title’ & now he’s tricked his fan base into thinking he wanted the AJ fight. ‘The people’s champion’ 🤡.