BT (British Telecom)

BT (British Telecom) Outage Report in Horsham, West Sussex, England

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The latest reports from users having issues in Horsham come from postal codes RH12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsham, West Sussex, England 01/31/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Burgess Hill, Pulborough, Godalming, Guildford, Plumpton Green, Crawley, Horsham, Hassocks and Redhill.

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City Problem Type Report Time
United KingdomDorking TV
United KingdomBurgess Hill Phone
United KingdomPulborough Phone
United KingdomGodalming Internet
United KingdomGuildford Internet
United KingdomGuildford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • BHAFC_smithy BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • MzMayRene May Rene Joseph (@MzMayRene) reported from Guildford, England

    @btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    @LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snazzysazzy1986 Sarah Evans (@snazzysazzy1986) reported

    @bt_uk any updates on the hybrid connect issues? I’ve been without internet for over 48 hours now and counting!!

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk disgusted at how BT are behaving. Three weeks without internet or landline, elderly/ vulnerable people relying on their services have now been told the issue ‘may’ be resolved by 13-12-21. Pathetic, it seems they only care about their pockets!

  • mr_staf Stafford Bentley (@mr_staf) reported

    @bt_uk Hi no but my partner was there and she knew where it was supposed to be located. The engineer gave her a poor excuse as to why it couldn’t be done just so he could do a quick installation and leave. The property is ground floor with a straight line to where I wanted my router

  • abivernall Abvern (@abivernall) reported

    @bt_uk Forget Xmas BT is destroying my business. BT broadband ordered in Oct for Nov 17th. On Nov 18th not working. I contacted BT to tell them. 7th Dec - no wifi still! Since then endless promises but no wifi and my work is suffering. When will you listen and help?

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported

    Hi @OpenreachHelp Your Green box on Avery Way Allhallows ME3 9 the doors are wide open. Unable to be closed After recent theft of cables leaving the village without communication is worrying @bt_uk Help please

  • alxnder66 Alex Yardley (@alxnder66) reported

    @bt_uk I have been left without connection since 4th Nov.5 different fix dates from Openreach have gone by,escalated to ECR team, but nothing has been achieved.I cannot work as I'm a remote worker and don't have a usable Internet connection.This is completely unacceptable

  • tracyw227 tracy (@tracyw227) reported

    @bt_uk right here I am again without internet….. so Amy your technician has came and made attempts now to fix it… but to no avail it’s gone again… not only do we not have internet still but I am trying to work from home as a local govt employee and complete work for uni?????

  • CharlieFitzh Charlie Fitzherbert ⭐⭐💙 🇬🇧 (@CharlieFitzh) reported

    @martinkeown5 is such a pompous pillock. Always remember him saying Diego Costa was "too slow" and would never be a success in the Premier League. He also thinks Gareth Southgate is "exceptional". C'mon @btsport, you can do better than this. 😳

  • MRSREALOPINIONS REALMRSOPINIONATED (@MRSREALOPINIONS) reported

    @bt_uk I have recently moved to BT and am having no end of issues with buffering crashing got told during installation that it will not be effected by the wether but unfortunately it is slight breeze and it crashes your fibre optic is expensive for poor service.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Can you help me by fixing my landline ? It’s been 7 months now no results #worstservice