BT (British Telecom)

BT (British Telecom) Outage Report in Horsham, West Sussex, England

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The latest reports from users having issues in Horsham come from postal codes RH12.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsham, West Sussex, England 09/18/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Pulborough, Horsham, Guildford, Godalming, Maidenbower, Redhill, Bramley, Cranleigh, Dorking and Hassocks.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomPulborough TV
United KingdomHorsham Wi-fi
United KingdomGuildford Internet
United KingdomCrawley Internet
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • Dan_J_Graham Daniel Graham  (@Dan_J_Graham) reported from Horley, England

    Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Liam57119750 Liam (@Liam57119750) reported

    @bt_uk Tip 1 - Cancel BT subscription

  • Rebecca91546152 Rebecca Morris (@Rebecca91546152) reported

    @bt_uk Threatening to charge her for a router she has never received, she has made multiple phone calls and wasted lots of time since March trying to sort this yet still the emails persist. Latest one today says your adding £43 to her bill. Unbelievable incompetence, awful service

  • almost_miss_ppl None (@almost_miss_ppl) reported

    @btsport another PPV @ufc! What am I even paying for BT Sports for?? Think I’ll try other Service Providers for a year….

  • Jimsey57 Jimsey (@Jimsey57) reported

    @Cover4Caravans @btsport Seems you can only cancel when contract is nearly up or they charge you for cancelling I phoned them then got pestered back from them to stay eventually got it half price for a year , it's still crap but cheaper crap .

  • TyTalksTechblog Tyrone Tech Talker (@TyTalksTechblog) reported

    @CloudsAndShit @JasonClauson @bt_uk A better solution is to limit what your child can see or do. There are many child filters and software that allows you as a parent to decide. Not a company deciding for you.

  • Temp85504857 Temp (@Temp85504857) reported

    @bt_uk I’ll just teach my kid to grow thicker skin and save myself the trouble of raising a ***** who needs protecting from words online.

  • DebTriff Deb Triffitt (@DebTriff) reported

    @Cover4Caravans @btsport Same problem with Virgin. Packages arent value for money. Being forced to keep the TV package and the phoneline I dont use just to get a 'reasonable' price for broadband 🙄

  • BarryStarLlama ILovePacMan!!! (@BarryStarLlama) reported

    @bt_uk I rarely get experience online hate because I've got BT WiFi and it never works.

  • KyMcAndrew Kyle McAndrew (@KyMcAndrew) reported

    @bt_uk I had an appointment for your engineer to install between 1-6 I rang your engineer at 6.30 and he had no knowledge of the job. I ring your customer service phone line and they say they'll ring me back the following day between 5-7 and I again get no call is this standard?

  • swprentice Steven Prentice (@swprentice) reported

    @bt_uk I could go on and on, you say you sub contract to open reach who then sub contract again who is managing you sub contractor! I do this for a living and would be sacked by now for poor response, poor communication, poor updates not meeting KPIs or SLAs .