BT (British Telecom) Outage Report in Horsham, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Horsham, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Redhill, Guildford, Pulborough, Horsham, Godalming, Maidenbower and Bramley.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
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| Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
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Vince McGonagle
(@vincemcgonagle) reported
from
Crawley, England
@bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Paul Brown (Charlie)
(@paulbrown22) reported
from
Southwater, England
@bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
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Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
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Craig
(@craig_mbu) reported
from
Crawley, England
@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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KT 🏳️🌈 🍃💚🍃
(@k8tpoo) reported
@bt_uk is there a problem with mail? It doesn’t load on computer or phone!
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Ben Channon
(@MindfulArchi) reported
Has anybody else moved house with @bt_uk recently and had the *worst* customer service experience imaginable? Must have spent over 5 hours on the phone to them in the last few months 🙄
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk How many slams on twitter will it take for one of you to take me seriously l!?!? Disgraceful service! Lie upon lie!! Between myself and my wife you have wasted in excess of 26 hours of our time!!! Compensation should be received !? What do you think!? BT, I’d be ashamed!!!
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Drew
(@f0resttemple) reported
@bt_uk Yes, thanks Catherine. Kevin/Ian both v helpful. They've told me @OpenreachHelp need to update their records to show that I have a box that I've received service to for 3 years. Perplexed as to why it takes from now till Monday to update a record for an escalation, though!
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Ben
(@BenOsmosis) reported
Anyone else not reconnected phones and broadband since the storms @bt_uk . Weeks with no service @bbcnews
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Lewis Coleman
(@Ziimzey) reported
Do love it when @bt_uk leave u without interent for 2 weeks then on the day they are ment to fix the simplest problem they say its gonna be another week minimum, ive played a ******* season on 4g 🤡🤡
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CptDoomBeard
(@Thekingfake) reported
@bt_uk order a upgrade on broadband package on 22/02/22 and haven't heard or received anything, current tariff about to run out, live chat is just a roundabout of nonsense and always get hung up on by the support line! Help please
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Stephen Parkinson
(@OnceAFarmer) reported
@btbusinesscare it is 6 weeks since I placed an order for a business broadband line. Thus far you have been unable to provide this despite me living in a medium sized town that has had superfast broadband for years, and indeed the previous owners had the exact service I ordered.
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Andrew Thomas
(@iMakeMess) reported
BT update. The lines live but still got issues. Will be moving to another provider asap. Dealing with @bt_uk is a nightmare!
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George and Karen Bowles
(@BowlesAnd) reported
@bt_uk absolutely zero effort from BT, as usual, operatives promise call backs, and yet again, nothing! Joke of a firm! Entering our 4th month, of simply trying to get our existing line energised, and all we have got is lies and broken promises. BT=Scum.