BT (British Telecom)

BT (British Telecom) Outage Report in Horsham, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsham, West Sussex, England 01/20/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsham, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Guildford, Redhill, Balcombe, Dorking, Godalming, Haywards Heath, Pulborough, Cranleigh and Horsham.

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City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomCrawley Internet
United KingdomGuildford Wi-fi
United KingdomRedhill Total Blackout
United KingdomBalcombe Internet
United KingdomCrawley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • spoonrmicroblog Martin Spooner (@spoonrmicroblog) reported from Luton, England

    @bt_uk I'm "We've Thought of Everything" package Fibre with Halo 3... While I was sat here, lightning has blown my Smart Hub, it's dead powerwise, & maybe the overhead wire into the house. It's 0700hrs Sunday & no help available, you haven't thought of this?

  • John_doherty15 John Doherty (@John_doherty15) reported

    @bt_uk what is up with your broadband tonight. Major outage yet in Northern Ireland, yet no heads up until you go searching through your painful app/system. Poor customer service.#btoutage #poorcustomerservice

  • newpleasebekind J C (@newpleasebekind) reported

    @Hells4Heroes @bt_uk BT. Are the worst for customer care I know 3 people including my daughter who waked day to get things sorted

  • browsing240 James Browett (@browsing240) reported

    @bt_uk my fibre to the premise has been down since Thursday, it now has a blue light but DL throughput is just 0.04mbps. The whole area is affected, what is going on in the Stirchley/Kings Heath area of Birmingham?!!

  • EskiyaSC Murat Karaaslan (@EskiyaSC) reported

    @GGZiiSocial @bt_uk Whoa wtf man, so you've been downthrottled on purpose then? I don't get it man these hub speeds would help you out greatly

  • shields_rob Rob Shields (@shields_rob) reported

    @bt_uk what’s the best way to cancel an engineer appointment tomorrow. IVR doesn’t allow any connection to talk to someone. No chat option found and the online system doesn’t work!! Maybe @TalkTalk customer service is better!

  • Hells4Heroes Helen (@Hells4Heroes) reported

    @nospin_43 @bt_uk The router they supplied was useless, my son got her one which works better, but it's still painfully slow.

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    @bt_uk Hi, I have been impressed with BT so far, you guys have arranged a 'Halo' wifi backup to be sent Monday. Just hope it works. Wifi is still down due to the fallen tree & we've been advised it will be back Wednesday latest. Thank you.

  • tenisontheway L (@tenisontheway) reported

    @ksumnole___ @btsport @ufc I’m not even in the UK bruv. Seems like a global issue.

  • vanillaweb Paul Andrews (@vanillaweb) reported

    @Hells4Heroes @bt_uk Cancel the contract and get a 4g dongle ( having checked 4g coverage first )