BT (British Telecom)

BT (British Telecom) Outage Report in Burgess Hill, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England 09/18/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Hove, Worthing, Brighton, Horsham, Maidenbower, East Grinstead, Newhaven, Hassocks and Uckfield.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomHove Wi-fi
United KingdomWorthing Internet
United KingdomBrighton Total Blackout
United KingdomHorsham Wi-fi
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Liam57119750 Liam (@Liam57119750) reported

    @bt_uk Tip 1 - Cancel BT subscription

  • Rebecca91546152 Rebecca Morris (@Rebecca91546152) reported

    @bt_uk Threatening to charge her for a router she has never received, she has made multiple phone calls and wasted lots of time since March trying to sort this yet still the emails persist. Latest one today says your adding £43 to her bill. Unbelievable incompetence, awful service

  • almost_miss_ppl None (@almost_miss_ppl) reported

    @btsport another PPV @ufc! What am I even paying for BT Sports for?? Think I’ll try other Service Providers for a year….

  • Jimsey57 Jimsey (@Jimsey57) reported

    @Cover4Caravans @btsport Seems you can only cancel when contract is nearly up or they charge you for cancelling I phoned them then got pestered back from them to stay eventually got it half price for a year , it's still crap but cheaper crap .

  • TyTalksTechblog Tyrone Tech Talker (@TyTalksTechblog) reported

    @CloudsAndShit @JasonClauson @bt_uk A better solution is to limit what your child can see or do. There are many child filters and software that allows you as a parent to decide. Not a company deciding for you.

  • Temp85504857 Temp (@Temp85504857) reported

    @bt_uk I’ll just teach my kid to grow thicker skin and save myself the trouble of raising a ***** who needs protecting from words online.

  • DebTriff Deb Triffitt (@DebTriff) reported

    @Cover4Caravans @btsport Same problem with Virgin. Packages arent value for money. Being forced to keep the TV package and the phoneline I dont use just to get a 'reasonable' price for broadband 🙄

  • BarryStarLlama ILovePacMan!!! (@BarryStarLlama) reported

    @bt_uk I rarely get experience online hate because I've got BT WiFi and it never works.

  • KyMcAndrew Kyle McAndrew (@KyMcAndrew) reported

    @bt_uk I had an appointment for your engineer to install between 1-6 I rang your engineer at 6.30 and he had no knowledge of the job. I ring your customer service phone line and they say they'll ring me back the following day between 5-7 and I again get no call is this standard?

  • swprentice Steven Prentice (@swprentice) reported

    @bt_uk I could go on and on, you say you sub contract to open reach who then sub contract again who is managing you sub contractor! I do this for a living and would be sacked by now for poor response, poor communication, poor updates not meeting KPIs or SLAs .