BT (British Telecom)

BT (British Telecom) Outage Report in Burgess Hill, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England 11/18/2025 17:25

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Hassocks, Worthing, Horsham, Brighton, East Grinstead, Henfield and Hove.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomHassocks Total Blackout
United KingdomCrawley Internet
United KingdomWorthing Phone
United KingdomCrawley Internet
United KingdomHorsham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 12Clarkey_ kels c (@12Clarkey_) reported

    @bt_uk still flashing pink. Any help? Yes we’ve waited passed midnight, yes we’ve reset etc - line installed yesterday

  • antonseloc tony coles (@antonseloc) reported

    Having griped about @bt_uk and their spurious claims re broadband, it is only fair to say now how brilliant their response has been. From ‘Irish Sharon’ in customer services (👏👏👏) to the engineer who came out to try to put things right, couldn’t ask for better. Thank you. 👍

  • RebeccaAnneByr1 Rebecca Anne Byrne (@RebeccaAnneByr1) reported

    @bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided

  • benjog88 Ben O'Loughlin (@benjog88) reported

    @bt_uk any word on when the Internet issue will be resolved in Oldham?

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    @bt_uk Hi, I was told to contact Aisling (Or Aileen?) from BT again after 2PM today if no-one had been in touch about my mother's service, which they haven't been. Can you help?

  • robmaxey1 robert maxey (@robmaxey1) reported

    @bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    @bt_uk My mother's BT order "VOL013-554425748681" has changed to show her landline install is now cancelled? What's going on, please help - we've been messed around for over 2 months now.

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk all my wires work in the test socket but it doesn’t once the cover is back on master socket 5c engineer is complaining it’s the wires not the socket therefore not his problems which is not right

  • LiLNinjaHamster Bree (@LiLNinjaHamster) reported

    @bt_uk Please have the person in charge of our issue check the DM’s as we’re waiting for a callback about our month-long WIFI issue.

  • Steven4rd Steven Ford (@Steven4rd) reported

    @bt_uk Free WiFi hotspot is not working, £7.99 WiFi hotspot not working. Wasted time and money for a service I already pay for.