BT (British Telecom)

BT (British Telecom) Outage Report in Burgess Hill, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Burgess Hill come from postal codes RH15.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England 11/22/2024 03:20

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Lewes, Burgess Hill, Haywards Heath, Horsham, Hove, Henfield, Worthing, Newhaven, East Grinstead, Crawley, Lancing, Uckfield and Shoreham-by-Sea.

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City Problem Type Report Time
United KingdomBrighton Phone
United KingdomLewes Internet
United KingdomBurgess Hill Phone
United KingdomHaywards Heath Internet
United KingdomHorsham Phone
United KingdomHove Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • katb217 Kat Blakeborough (@katb217) reported from Brighton and Hove, England

    @bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Mick1082 Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • brznbeer BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • invisibleboy74 Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DrGreggles DrGreggles (@DrGreggles) reported

    @btsport Didn't get a response to my question (either time I asked about it) and I have now tried it on a different browser - exactly the same problem. There are no issues with anything else on this machine, just BT Sport. The problem is at your end, so how/when will you resolve it?

  • RexxDeane Rexx Deane 🏳️‍🌈 (@RexxDeane) reported

    @bt_uk I wasn't having a problem with the service, just pointing out the silly typos in the email, but thanks for asking.

  • franzipan12 francesca (@franzipan12) reported

    @bt_uk not impressed with service, new account took weeks- complaint made. Now the broadband is still down and no one seems capable of supporting us. We have a home and holiday business without internet and @bt_uk have been absolutely useless

  • Kensa_Cooper Kensa Cooper (@Kensa_Cooper) reported

    @bt_uk Thanks - Only land line. It’s saying no known issues, but broadband is down and I hear BT are trying to fix the fibre broadband box near me as lots of broadband services down in a small area. Has been all afternoon. I have sent a direct message.

  • tm1fox Tamara (@tm1fox) reported

    @bt_uk Can’t download emails onto devices. Can’t open or read emails on server. I’ve DM’ed you and am grateful for any help. Thanks

  • thecrayolakid89 findis89 (@thecrayolakid89) reported

    Its a shame that i cant turn of the commentators from @btsport for the BvB game. I mean, who ******** thinks Alex Rae is qualified to talk about football.

  • sarahlshephard Sarah Shephard (@sarahlshephard) reported

    @wendholden @bt_uk We are the only other house in the village without fibre and you never give the answer why @bt_uk and our landline quality is rubbish.

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @bt_uk we have been without wifi since last Friday. It’s now Thursday and we still have no indication of when our wifi will be back up. All our calls to BT have been met with rude and condescending sales staff. Over £40 a month for this shambles. This is beyond appalling.

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @bt_uk we’ve been without wifi since Friday. It’s now Thursday and still no information about when our wifi will be back up. We’ve called multiple times a day and have been met with rude and condescending sales people. This is absolutely appalling. £40 a month for this shambles.

  • Jeff_Chick Jeff Chick (@Jeff_Chick) reported

    @btsport not possible to watch the Porto match on the red button at the moment. Have rebooted everything. Only 4 options and numbers 1-4 are working. Options 5 and 6 nothing. Please fix quickly!