BT (British Telecom)

BT (British Telecom) Outage Report in Burgess Hill, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England 12/08/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Worthing, Brighton, Crawley, Hove, Lancing, Horsham, Haywards Heath, Newhaven, Hassocks, East Grinstead and Henfield.

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City Problem Type Report Time
United KingdomWorthing Phone
United KingdomBrighton Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomBrighton Internet
United KingdomHove Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • Pryor_27 James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • darrentacker darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Hello_its_Bee Bridget James (@Hello_its_Bee) reported

    @OpenreachHelp We have tried to raise with @bt_uk who tell us that there is no one available to sort this out until 1st June. We have tried to escalate this, raise complaints and we are getting nowhere! HELP!

  • markbraggins Mark Braggins (@markbraggins) reported

    @bt_uk Thanks, but I have been through all that palaver previously. Bottom (BT) line is that the current line only supports slow speeds, despite me paying for Fibre 2 package, and it being fast 'at the cabinet'. Yes, I live in #rural #Devon

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk Been there, done that, and still have rubbish service, no fault obviously something is going on! I wanted this sorted out! Not going to keep paying for this rubbish!

  • catchfireswift ellie (@catchfireswift) reported

    @bt_uk still not working, i want it in my bedroom as that is where the wifi doesnt reach, there is no point placing it anywhere else

  • rubycdean Dean Clark (@rubycdean) reported

    @bt_uk what an absolute bunch of lying human beings you are, you have no concept or honesty or respect. I just want to cancel and walk away now but no one is dealing with it correctly. False promises from day 1 and about 15 hours on phone including nearly 4 hours today. #****

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk Please arrange for all calls and communications re my complaint, going on for months to be sent to me. These illustrate all failures and I wish to pass on to watchdog and your regulator

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk how many drop outs today! 9 times today we have lost our connection! Not good enough, sort out this ongoing issue! #BULLSHITBT

  • JackSGAshton Jack Ashton 💙 (@JackSGAshton) reported

    @bt_uk have now failed to call me back after we got cut off twice, seem to count 5 days to reconnect my copper broadband in error (and trying to charge me for the contract ending) from 2 days after I told them about the issue (so 7 working days after they were informed of their

  • caspington Caspington (@caspington) reported

    @bt_uk Hi, Reported a Landline fault online 2 days ago. Not heard a word about it. Fault tracking says 'Engineers are working on it'? But the 'aim to fix' date just keeps moving on a day, each day. Now Tuesday 25 May (really??).How am I supposed to know whats actually going on?

  • famelicose2 famelicose (@famelicose2) reported

    @btbusinesscare So, firstly, if you suspend any service you are providing me with you will be hearing from my lawyers. Secondly, if you can provide me with any prior communication regarding the outstanding amounts... 3/n