BT (British Telecom) Outage in Burgess Hill, West Sussex, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) problems in the last 24 hours in Burgess Hill, England

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England

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Most Reported Problems:

Internet
(60.25%)
Phone
(17.03%)
Wi-fi
(9.11%)
E-mail
(6.47%)
Total Blackout
(4.66%)
TV
(2.48%)

BT (British Telecom) Outage Map Near Burgess Hill, West Sussex, England

The most recent outage reports and issues originated from Horsham, Shoreham-by-Sea, Brighton, Hove, Lancing, Crawley, Steyning, Slinfold, Worthing, Burgess Hill, Newhaven, Haywards Heath, East Grinstead, Southwater and Haywards Heath.

Horsham Internet
Shoreham-by-Sea Internet
Brighton Internet
Hove Internet
Brighton Phone
Lancing Phone

BT (British Telecom) in Burgess Hill, England Comments

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BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:
  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2

  • dan_garrett1 Dan Garrett (@dan_garrett1) reported from Hove, England

    266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom

  • skymook Sky Apperley (@skymook) reported from Worthing, England

    Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.

  • TomLilley20s Tom Lilley (@TomLilley20s) reported from Hove, England

    @JuceeRob @btsport Absolutely bummed kid ghalahad they never stopped licking his arse he was shit just grabbing and holding ALAW get in josh

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • thecaptainblack Tony (@thecaptainblack) reported from Buxted, England

    Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

  • NeilWilson19 Neil Wilson (@NeilWilson19) reported from Sompting, England

    @MickPCollins Is it a coincidence that BTSport had the rights. Never has anybody spoken more nonsense

  • lapage23 lapage (@lapage23) reported from Newhaven, England

    @pmarsh10 @btsport I need it as a sky customer to get it on my sky Q box, I don’t it all on bt website & got to order summary clicked confirm and buy the button went faded once clicked nothing on my sky box repeated twice more and same thing really don’t know what’s going on.

  • DexterTempest Dexter Tempest (@DexterTempest) reported from Brighton and Hove, England

    @ASturge21 @JCWNewell @MBrundleF1 No, like MotoGP. 2.5 million viewers on BBC, down to 150k on BTSport, overnight.

  • Dan_Gilbert Daniel Gilbert (@Dan_Gilbert) reported from Brighton and Hove, England

    @BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    Another beautiful day... that will be ruined by @bt_uk @BTCare and the irresponsible company they represent. Waiting for a call back inly to say: we are sorry but CBA to fix the crackly line and the broadband issue.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @paul_maturin @bt_uk @BTCare @MoneyTelegraph I’ve been having problems with this irresponsible company since 2nd Oct. shocking service! Emailing ofcom now. Good luck with your situation. 😩

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me. @bt_uk

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me.

  • JoshMclove Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk engineer was cancelled for no reason. According to your agent and... no one knows why. But they promise to resolve. Ha! Your service is appalling! Especially your Chat agents. I am paying (actually overpaying because I’m £126 in credit) for a service! Respect me!

  • Allegra_Chapman Allegra Chapman (@Allegra_Chapman) reported from Hove, England

    This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

  • nomoredesign Amit Chakrabarti (@nomoredesign) reported from Brighton and Hove, England

    @btbusinesscare I've already been through the help. Someone was supposed to call me back yesterday when my account had been activated, but no-one from BT had been in touch.

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

  • guidolewes Martin Allen (@guidolewes) reported from Lewes, England

    Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

  • 1Sophie_W Sophie Williamson-Stothert (@1Sophie_W) reported from Brighton and Hove, England

    @BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

  • Luke_edie Luke Nicholls (@Luke_edie) reported from Burgess Hill, England

    @BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

  • lukeelingo luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare the most appalling customer services I have ever encountered.

  • north_seagull North Stand Seagull (@north_seagull) reported from Hove, England

    @bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

  • BevsieStone BEVERLEY JENKINSON (@BevsieStone) reported from Hove, England

    I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

  • heypresto Andrew Taylor (@heypresto) reported from Crawley, England

    @BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

  • NicSparasci Nic Sparasci (@NicSparasci) reported from Lewes, England

    @BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

  • andysmith007 Andy Smith (@andysmith007) reported from Crawley, England

    @NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

  • craig_mbu Craig ??????? (@craig_mbu) reported from Crawley, England

    @BTCare you got an email or phone number I can use to make a complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • laborley Laura Borley (@laborley) reported

    @bt_uk We were lied to in order to get us to sign up for BT broadband; BT are reneging on the promise of a £70 Amazon voucher. Despicably deceitful company, never again! Do not believe a word they say. Plus, BT’s Internal communication is pitiful.

  • dannythorpe86 Danny Thorpe (ダニー) (@dannythorpe86) reported

    The amount of booing that will probably be at tonight's @WWE Smackdown will be off the chart's, but go for it let them hear you, support the current roster that works their butts off everyday only to be pushed aside for part timers #WWE #SmackDown #wwesmackdown #btsport

  • FroggingMan tramp (@FroggingMan) reported

    @bt_uk Ur WiFi is shit yeno

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @gogsmcintosh @bt_uk Cancel and sign up with a different email.

  • RevJohnnyPanic Darren Northfield (@RevJohnnyPanic) reported

    @bt_uk @newcastleguy48 Same with your hubs and the internet dropping out but you know......its my hub thats the problem not the fault on your line (even though your own engineers said theres a fault on the line) maybe i should pay a fraction of the m/cost and blame your computers see how that works!

  • J13Sam Samantha Jones (@J13Sam) reported

    @bt_uk @Michael75545709 I messaged yesterday but this still hasn’t been sorted! I’ve received a bill today and we are being charged for BT Sport even though I phoned to cancel it on 31st January and my order timeline confirms this. Please can you tell me who I need to contact to sort this out.

  • samyidcharteris samantha (@samyidcharteris) reported

    @bt_uk Have done so already. No reply. Told by BT customer services tonight to cancel direct debit, which I have done tonight.

  • Marcusc1013 Marcusc101 (@Marcusc1013) reported

    @bt_uk You have left my father who is DISABLED ,unable to contact me because engineers keep getting booked and cancel. And you dont inform anyone. Hows that for customer service. And also, it's been 2 weeks or more and still no one calls to reassure. Or escalate.

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @superthing @btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork @WWE @WWENXT BT blew off their own pants PPV feed for the Network feed themselves last night look at their pictures that was the version I watched with only a Live and WWE logos on the picture. BT hate their own coverage and know it's bad and rips people off.

  • Si1Allen Simon allen (@Si1Allen) reported

    @bt_uk please can you tell me why you’re integration with now tv has made the packages worse. Having spent in excessive 4 hours on the phone, staff promised to call back and never did. I have been informed I can’t have now tv hd and to get now tv I would lose all previous Chanel