BT (British Telecom)

BT (British Telecom) Outage Report in Burgess Hill, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England 02/17/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Crawley, Horsham, Worthing, Brighton, Hove, Uckfield, East Grinstead, Henfield, Balcombe, Newhaven and Lewes.

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City Problem Type Report Time
United KingdomHaywards Heath Wi-fi
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomHorsham Internet
United KingdomWorthing E-mail
United KingdomBrighton E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • simonmartin_art Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • benjamin_tindal Benjamin Tindal 🏳️‍🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England

    @bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • StephenMear Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I was waiting to see if everything was installed correctly, get this email confirming installation today only to be told that there’s nobody coming to install fibre today. I asked to escalate my complaint and was basically told I can’t. Yet your own process clearly says it can

  • miniminigamble miniminigamble (@miniminigamble) reported

    @RaveofRavendale @bt_uk Go to the ombudsman your entitled as they closed the complaint without resolving or just say your going to, companies normally crap themselves as can cost them a decent amount of money

  • BookingHound BookingHound (@BookingHound) reported

    @bt_uk I cant send emails via btinternet from 2 different devices. Is there an issue ?

  • milkybarsonme WESN (@milkybarsonme) reported

    @BTCare having an issue calling out on a BT SIM. Cannot get hold of anyone at BT to help, can you?

  • BoabPlz Boab (untag me) (@BoabPlz) reported

    @DforDerped @bt_uk You're with BT and they are ****? Don't worry, few more years and they'll be nationalised and things will be put back to rights.

  • toniannlangley toni langley (@toniannlangley) reported

    @BTCare stop billing me! I left in January and your staff said you put a stop to it! Very poor customer experience 😡😡😡😭😭

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk can you believe BT is advertising on TV that they have the best WI-FI connection. I have upgraded my package in Nov 2020 and they still couldn’t connect the line. BT customer service updates me weekly by saying unfortunately they do not have any update it’s shambolic. #BT

  • Flexxsama 🐐 (@Flexxsama) reported

    @btsport your internet is seriously **** isn't it, im sick of this dog piss internet

  • PeterThurlow Peter Thurlow (@PeterThurlow) reported

    Utter fiasco from @btbusinesscare and @BTCare. I can't access emails from my new phone. Nothing happened last week except a few links which didn't work. Then on Monday somebody managed to **** up my emails to the laptop, so I have no email service at all.

  • bitaboutbritain A Bit About Britain (@bitaboutbritain) reported

    @Twurchsteward @bt_uk They are never wrong. Awful for you.