Is BT (British Telecom) having an outage in Burgess Hill, West Sussex, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Burgess Hill, West Sussex, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Burgess Hill, West Sussex, England

November 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.82%)
  • Phone (20.08%)
  • E-mail (8.63%)
  • Wi-fi (8.63%)
  • Total Blackout (4.62%)
  • TV (3.21%)

BT (British Telecom) Outage Map Near Burgess Hill, West Sussex, England

The most recent outage reports and issues originated from Horsham, Brighton and Hove, Crawley, Burgess Hill, Buxted, Worthing, Hove, Lewes, Haywards Heath, Uckfield and Brighton.

BT (British Telecom) in Burgess Hill, West Sussex, England Comments

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BT (British Telecom) Issues Reports Near Burgess Hill, West Sussex, England

Latest outage, problems and issue reports in Burgess Hill, West Sussex, England and nearby locations:
  • Dan_Gilbert
    Daniel Gilbert (@Dan_Gilbert) reported from Brighton and Hove, England

    @BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    Another beautiful day... that will be ruined by @bt_uk @BTCare and the irresponsible company they represent. Waiting for a call back inly to say: we are sorry but CBA to fix the crackly line and the broadband issue.

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @paul_maturin @bt_uk @BTCare @MoneyTelegraph I’ve been having problems with this irresponsible company since 2nd Oct. shocking service! Emailing ofcom now. Good luck with your situation. 😩

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me. @bt_uk

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me.

  • JoshMclove
    Josh McLove (@JoshMclove) reported from Hove, England

    @BTCare @bt_uk engineer was cancelled for no reason. According to your agent and... no one knows why. But they promise to resolve. Ha! Your service is appalling! Especially your Chat agents. I am paying (actually overpaying because I’m £126 in credit) for a service! Respect me!

  • Allegra_Chapman
    Allegra Chapman (@Allegra_Chapman) reported from Hove, England

    This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

  • nomoredesign
    Amit Chakrabarti (@nomoredesign) reported from Brighton and Hove, England

    @btbusinesscare I've already been through the help. Someone was supposed to call me back yesterday when my account had been activated, but no-one from BT had been in touch.

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

  • guidolewes
    Martin Allen (@guidolewes) reported from Lewes, England

    Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

  • 1Sophie_W
    Sophie Williamson-Stothert (@1Sophie_W) reported from Brighton and Hove, England

    @BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

  • Luke_edie
    Luke Nicholls (@Luke_edie) reported from Burgess Hill, England

    @BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

  • lukeelingo
    luna1976 (@lukeelingo) reported from Crawley, England

    @BTCare the most appalling customer services I have ever encountered.

  • north_seagull
    North Stand Seagull (@north_seagull) reported from Hove, England

    @bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

  • BevsieStone
    BEVERLEY JENKINSON (@BevsieStone) reported from Hove, England

    I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

  • heypresto
    Andrew Taylor (@heypresto) reported from Crawley, England

    @BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

  • NicSparasci
    Nic Sparasci (@NicSparasci) reported from Lewes, England

    @BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

  • andysmith007
    Andy Smith (@andysmith007) reported from Crawley, England

    @NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

  • craig_mbu
    Craig ??????? (@craig_mbu) reported from Crawley, England

    @BTCare you got an email or phone number I can use to make a complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • Dansmalls1985
    Daniel Smalley (@Dansmalls1985) reported

    @BTCare how can my complaint be closed when nobody contacted me about it - looks like time to get ombudsman involved

  • leet85
    lee (@leet85) reported

    @BTCare so just attempted to call you to talk about my account been on hold for 10 mins advisor to ally answers then cuts me off ,terrible service

  • Emmiesnelling
    Emmerson Snelling (@Emmiesnelling) reported

    @BTCare We aren't but it's ridiculous that we haven't been offered one and no we haven't been told anything we just keep being told it's going to take longer to fix and getting texts to say we'll be updated on whatever date and now it's been pushed to the 30th

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare service 🧐 - Surely this would of brought to the surface this internally rather than over social media.... A simple fact in business is that for ever customer that complains about her 20 couldn’t be bothered and leave ....

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare clearly do not have the capability to even explain bill cost ... so the line just goes dead (or they hang up 3 times) I have no issue with outsourcing customer service center but doesn’t anyone working at BT in the UK use the BT service and actually had to call customers

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare explain costs b) I am still at a loss to this hidden charge of using another internet vendor on the BT line (do explain as there is no mention on the bill) c) shouldn’t hang up on the customers , I made 3 call backs , waited in line , spoke to the BT reps in India who all

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare distress to the person , especially if the person is elderly! Note I achieved access to the account when I called back without the date of birth but then the following issues occurred BT Customer representative receiving a call a) should be able to discuss the bill and

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare in way other than just saying BT b) clarify in short why they are calling Eg we calling to discus an outstanding payment with the holder of the account c) realize that if a “customer” states on numerous occasions that they do not want to give their DOB , this may be causing

  • shaunosullivan_
    Shaun A O'Sullivan (@shaunosullivan_) reported

    @BTCare BT Agreed you have to validate the account, surely there is more than one way to validate, eg post code , last bill cost , last phone call to who... You could argue that BT customers representatives calling should, a) validate to the customer they are calling, who they are

  • Nightscape
    L.J. Nielsen (@Nightscape) reported

    @BTCare It must be something major for it to be down this long, Im sorry for being snappish, we rely heavily on internet in this house for just about everything. Just want clearer info, Website said nothing for the longest, then estimated repair times plucked from a hat...frustrating.