BT (British Telecom) Outage in Haywards Heath, West Sussex, England

Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

@MickPCollins Is it a coincidence that BTSport had the rights. Never has anybody spoken more nonsense

@ASturge21 @JCWNewell @MBrundleF1 No, like MotoGP. 2.5 million viewers on BBC, down to 150k on BTSport, overnight.

@BTCare Yes it has been gradually getting worse and we have just run a speed test and we are only getting 25! We’ve reset the box but it’s slow as anything!

@BTCare Yes it was saying problems with signal strength (i have my TV tuner on the same aerial and it's fine). Then i retuned and now they're gone

@SkyUK @bt_uk @BTCare neither can I! BT has driven me mad after 1 month of nightmare service.

@BTCare Wasted a whole day yesterday. No engineer and I lost a day of work. #btcustomerservice @bt_uk still have a fault with my line and a shocking broadband service.

@BTCare No. All I got was: we don’t know why it got cancelled. We’ll call you tomorrow (today) still waiting. @bt_uk want to cancel & move to Sky at this point. I‘m tired! 2 months dealing, Nothing resolved. Your disrespect for a customer that’s been with you for 40+ yrs is shocking!

@BTCare @bt_uk no. Your irresponsible way to deal with my issue is preventing me me to get this fault resolved.

Another beautiful day... that will be ruined by @bt_uk @BTCare and the irresponsible company they represent. Waiting for a call back inly to say: we are sorry but CBA to fix the crackly line and the broadband issue.

@paul_maturin @bt_uk @BTCare @MoneyTelegraph I’ve been having problems with this irresponsible company since 2nd Oct. shocking service! Emailing ofcom now. Good luck with your situation. 😩

@BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me. @bt_uk

@BTCare Unfortunately yes. There is one. But I will challenge it with ofcom. This is getting ridiculous, Tiresome and unacceptable. #respectme I am paying for a service you are not giving me.

@BTCare @bt_uk engineer was cancelled for no reason. According to your agent and... no one knows why. But they promise to resolve. Ha! Your service is appalling! Especially your Chat agents. I am paying (actually overpaying because I’m £126 in credit) for a service! Respect me!

This is how you do customer service, @BTCare. Will drop you a message shortly, @SkyUK!

@btbusinesscare I've already been through the help. Someone was supposed to call me back yesterday when my account had been activated, but no-one from BT had been in touch.

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

Nice of @BTCare to make my broadband even slower now I've put in a cancellation order. Can't even stream music without it buffering this morning! Glad I'm leaving your dire service. Let's hope everything will be better with @SkyUK #superhighspeedmyarse #itwasbetterwithdialup

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

@bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@Jodurie @btsport Hsieh doesn’t want to deal with PR problems, she used to have sponsorship but her former agent screwed it and she has some issue with Taiwan government also. She clearly said she doesn’t need any sponsorship and she live by her prize money only. We Taiwanese all rooting for her!

@BTCare one of the worst services of broadband in West yorkshire area

@Jodurie @btsport Someone should help her out with sponsorship, she’s fun to watch because she seems less predictable than some of the others.

@BTCare you were meant to call me today after i spotted you overcharged me for my broadband last month. Today i notice my speed is down to 7 mbps ! #cray #absurd #fixit or i am leaving ! Complete joke

@TrisDixon @btsport @BTSportBoxing Great news because feel like the fight is somewhat going under the radar. People not giving Amir any credit as a worthy challenger. Amir will give it his all & if it’s not enough, it’s not enough. We should all be getting behind him not tweeting him crap about his “glass jaw”! 🙄

@Jodurie @btsport Ready and waiting Jo,enjoying lisrening to views of Martina with Annabel but not going to try and predict what is going to happen today,never mind the title such is the WTA!

@btbusinesscare @Ofcom @BTOpenreach @btbusinesscare @Ofcom - any news of when we are likely to get the line installed - now 3 months since ordered - poor service

@btsport He didn't lose cause he got cocky. He got caught with a perfectly timed right on one of his bad rush in punch thing he was doing. That caught up with him, not the taunting. I mean he wasn't like that guy who was breakdancing and got kicked in the face. #karmaisnotreal #stopit

@btsportmotogp Why tweet crap like this BTSport. If you think this is what you have to do to make people watch you seriously don’t know you viewing audience. Pathetic,totally pathetic.

@BTCare @bt_uk Your waiting times after getting through your awful voice activated menu system are terrible #PoorCustomerService