BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Haywards Heath come from postal codes RH16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 02/23/2025 04:15

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Hove, Henfield, Lewes, East Grinstead, Horsham, Shoreham-by-Sea, Worthing, Brighton, Haywards Heath, Crowborough, Burgess Hill, Uckfield, Portslade and Plumpton Green.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomHove Internet
United KingdomCrawley Phone
United KingdomCrawley Phone
United KingdomHenfield Internet
United KingdomLewes Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • whambam__ Hannah Bamford (@whambam__) reported from Brighton and Hove, England

    Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jasont72 Jason tulip (@Jasont72) reported

    @SkyHelpTeam absolute load of crap your broadband is, cannot use this for work, @bt_uk new cust incoming

  • k_1888 karen boyle (@k_1888) reported

    @bt_uk having placed an order 6 weeks ago for fibre I still have no installation. Sub standard service from the alleged market leader.

  • mrT_bfc Mansa T.. the truth teller (@mrT_bfc) reported

    @bt_uk let me get this str8 I cancel service as I'm leaving the country. U say we will send u bag to send back equipment. I leave tomorrow still no bag. How do think your getting this equipment?

  • k_1888 karen boyle (@k_1888) reported

    @bt_uk Order placed 6 weeks ago for wifi upgrade....no work done. No solution. Booster disks requested, denied as order Still open for uncompleted installation.

  • elli923 Elli (@elli923) reported

    @bt_uk had an engineer come fit my fibre yesterday, left before it was working, called yesterday and was told it will activate at midnight. It hasn’t. And my old internet has been switched off. I have exams this week that I need to revise for, my 4G signal is poor at my (1/2)

  • raretaire ☮️ (@raretaire) reported

    @bt_uk I switched to you + said keep my number. You changed it. Asked you to switch back. 3 weeks gone you closed the complaint but you haven’t changed my number although said would be done by ystday. Every agent makes up a diff reason why is failing. 100% problems so far!

  • dawnie2305 Dawn Gifford 💙 (@dawnie2305) reported

    @TonyfutureDj @bt_uk Yep, shame I'm about to get in trouble at work because I can't do my job properly without it

  • weareleeds__ Leon (@weareleeds__) reported

    @btsport as a BT Broadband & TV customer how do I go about ordering Fury V White? @btsportfootball

  • hmistakidis Harry (@hmistakidis) reported

    @bt_uk Unfortunately not a BT customer yet but thank you for your prompt reply 👍

  • riahoward40 Ria (@riahoward40) reported

    @bt_uk I’m absolutely livid. Charged over £340 for leaving within the 2 weeks because the signal you promised we didn’t get. And didn’t use the tv box as had no Ariel and don’t have a landline. Why???? This is robbery 😡😡😡