Is BT (British Telecom) having an outage in Haywards Heath, West Sussex, England?

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare Hi Laura G, yes they are. An engineer came out to us and said one of your contractors has cut out line to connect another. It looks like it won’t be fixed until tomorrow. That will be four days without broadband...

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

@bt_uk why isn’t btSport not working -my internet is up and running and yet my tv won’t connect so I’m paying for channels I’m not getting -tried restarting yes router unplugged the boxes and restarted but no connection toon help !!

I want to watch Blackburn Rovers v Reading on 23/08/18. It's on the red button on Sky Sports but I have BT sport and Sky sports main event please help @btsport @btsportfootball @BTCare @bt_uk @BTGroup #football #blackburnrovers

Is see Glenn Hoddle is talking rubbish again - what a poor pundit and awful commentary from @btsport yet again

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

With my recent experiences with @bt_uk and @BTCare it pains me to sing along with their current TV ad. My love of New Order outweighs my disappointment of BT's piss poor service.

@bt_uk @BTCare the team that never gives and always lets you down.. 5 weeks going on to 6 weeks with problems but it’s okay cos they don’t actually give a shit at all fucking fuming is a understatement wish i never renewed my contact when I did

@tim_rolls @btsport @SkySportsPL I know Tim. Piss poor really

@BTCare Slow speeds, though today I'm struggling to connect to WiFi despite the blue light.

@BTCare Hub lights are blue right now, the connection issue was persisting yesterday when I had my laptop plugged in to the hub.

@BTCare Just checked using the My BT app and it says there are no problems in my area. Next step?

@BTCare struggling with my wireless Internet connection this week. Are there problems in Hove, UK?

@BTCare right another day another prob my hub is flashing again purple yellow then goes back to blue so all this chasing it still not working properly over a month of shit with you am I getting so bored of always chasing you and wasting time.....

@BTCare any news on roughly I will get a phone call as never did yesterday from your faults team

@JimLandels @BTCare @bt_uk Isn’t It Awful! Where Is Customer Loyalty.

So As An Existing @BTCare @bt_uk Customer They Are Offering Me A £2 Discount 2 Make My Package £49 Per Month But If I’m A New Customer They Will Give It To Me For £28 Per Month. What Great Customer Loyalty!

@BTGroup @btsport @YouTube BT used to do free champions league games on Freeview every other week but now you have to have an hd box or ultra box or have already subscribed to something else BT related So why can’t it just be on standard free view now why can’t it be on there it comes down the same wire

@BTCare 24hrs later...still #nocallback as promised by #Livechat #appalling lack of service

@BTCare I did i have just emailed bt customer care ref I got was VOL 013 329436840863

@BTCare I have your services currently. I ordered on the 3rd and was live on the 18th. I tried to give you my custom 4 times believe it or not. The issue I have now is what I’m receiving is not what I originally requested BT said they would honour the original deal as wasn’t my fault

@virginmedia ive been given 3 text messages saying the same thing. An engineer is working on it and an engineer is on its way? cant take that long to get it fix!? surely i cant be without internet & tv for 2 days!! @btsport @SkyUK what's good?

@RuggerHugger70 @btsportrugby Quite possibly but then they’re both playmakers, unlike OF. Don’t get me wrong, he’s probably be one of the first names down on the teamsheet but he’ll never set the world alight - which shouldn’t really matter, unless @btsport are bigging you up for that very reason.

What's going on with my BT Yahoo email account? Since around a few days ago, have had to login every hour or two and sometimes even every few minutes? It's ridiculous! @BTCare

@BTCare I don’t think there’s enough characters to explain on here but in short it’s now a payment issue. I want to pay but you won’t let me

Hey @BTCare why is my internet speed 47Mb/s down \ 13Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest

@BTCare Just off the phone with bt, now they’re saying end of the week, the shittest customer service there has ever been

@BTCare The worst customer service I have ever experienced. Hung up on twice this morning by your call centre whilst trying to resolve an ongoing issue caused by BT

@BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.