BT (British Telecom)

BT (British Telecom) Outage Report in Haywards Heath, West Sussex, England

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The latest reports from users having issues in Haywards Heath come from postal codes RH16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haywards Heath, West Sussex, England 01/20/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Uckfield, Worthing, Balcombe, Lewes, Haywards Heath, Lancing, Brighton, Hove and Horsham.

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City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomCrawley Internet
United KingdomUckfield Internet
United KingdomWorthing Phone
United KingdomBalcombe Internet
United KingdomCrawley Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • JonnyHurst24 Jonny Hurst (@JonnyHurst24) reported from Hove, England

    @UFCEurope @btsport I wish he won this fight so bad

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • Nathan_Hampson_ Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • LondonRoadLAT LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England

    @bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.

  • terrymynott Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • SusanFourtane Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • Chrissyylilyy C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sherbsvilletv 🌳 🌱 sherbsville 🌱 🌳 (@sherbsvilletv) reported

    @MarkMowbrayNE @bt_uk hi, just did a twitter search to see if it was just me. had ours put in today, full fibre 900, slower than before. did you get it sorted pls? i called bt, as the bt site wouldnt do a test as it says my router wasnt connected, it is. they couldnt help. said to call back tmorrow 🤪

  • kicarmalhi Kicar (@kicarmalhi) reported

    @bt_uk I've literally just spoke to someone regarding my complaint. Said there's no way they can speed up complaint as it's with financial loss team and I have to wait for them? It's been 2/3 weeks since my loss. How long will this take?

  • AndyF65 Andy Foster (@AndyF65) reported

    @BTCare hi can you help, we have a BT account using a BT hub 6, but our upload speed is constantly around 1mb/s, download is fine, postcode is BT93 4BZ. Ta.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    I do not recommend BT Full Fibre unless you have a week of your life to waste while @bt_uk attempt to get it to work! 5 days now its been unstable and still not sorted out. Lots of promises its fixed but its not now another day wasted tomorrow with an engineer visit!

  • Wainesy Wainesy (@Wainesy) reported

    @bt_uk what’s wrong with the internet? It’s been slow for 3 weeks now! 2mbps download and upload

  • Just_a_Londoner just a londoner 💙🇬🇧🇯🇴💚🕊️#FBPE (@Just_a_Londoner) reported

    @bt_uk Hi, I just wanted to let you know about this as I am a customer with BT and I'm concerned that someone else will fall for this 😔

  • LarrywareEmily Larryware by Emily (@LarrywareEmily) reported

    @bt_uk bt broadband down in Little Torrington EX38 - you keep moving the fix date, first it was tonight at 7 now it’s Friday at 8:39am! What’s going on??? I run my business online - I pay good money to you monthly - please get on with fixing!! And stop moving the fix time!

  • Jacquitilt Jacqui Burrows (@Jacquitilt) reported

    @bt_uk No. The issue is not resolved. Still no pole at WR7 4DE. 100s phone calls made. Passed from dept to dept. Still elderly people with no means of contact.

  • VindalooSG7 Grant (@VindalooSG7) reported

    I ******* hate @bt_uk Now @EE are in the BT Group, I was sold BT broadband again. Nothing changed, even my EE router was working. But then: I plugged in the BT router which meant reconnecting all my devices and just to really ******* off, the BT email account stopped.

  • ScottishBoy23 Christopher Johnstone (@ScottishBoy23) reported

    @bt_uk I dont have a telephone number as i have a broadband only service