BT (British Telecom) Outage Report in Brighton and Hove, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Burgess Hill, Shoreham-by-Sea, Hove, Lewes, Uckfield, Seaford, Haywards Heath and Henfield.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Internet | |
| Brighton |
Wi-fi | |
| Burgess Hill |
Internet | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Jacqui Woodley
(@bigstaxjac) reported
from
Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Walker
(@AGILEartisan) reported
@bt_uk Sure do. Our Fibre 1 “broadband service” has been sporadic at best today. Fairly useless for @netflix viewing
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Catherine Paterson
(@cath_paterson) reported
@bt_uk @bt_uk So after 2 months, I was told today a telephone line hadn’t been ordered. How can that be? They’ve told me the earliest date is 7 Jan, but they couldn’t confirm that yet, I cannot wait that long, that will be 3 months. New order VOL013-545516356334. Please help
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Ant Tears
(@anttears) reported
Dear @bt_uk my mum is currently self isolating and in her 70’s. Her phone and internet lines are down and due back online after Christmas. She was promised a 4g hub but hasn’t received it and has difficulty getting a mobile signal at home. What can we do to help?
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Daniel McLeod
(@DanielMcLeodUK) reported
Hi @BT_UK, I am appalled at the level of service I have just received from your customer service - I will be ringing up tomorrow and leaving as still in my 14 days period!!
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Andy Kelly
(@AndykRchest) reported
@btsport #DavidGinola Just watched #JeanMarcBosman documentary. Again a great watch from #BTSportFilms . So sad that a footballer who created a pathway & better life 4 future players has been left neglected and a broken man. Surely some recognition is warranted by them.
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Daniel Farrar
(@DannyFarrar1987) reported
from
Rawmarsh, England
@bt_uk I received a £50 amazon gift code when I recommended a friend, when I went to use this Amazon said the voucher had already been redeemed, call C/S still awaiting a call back. Can you help?
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Steph Larby
(@Stephlarby) reported
@bt_uk Your company has the worst customer service ever! I have phoned 5 times to speak to someone about my lack of internet and each time I was cut off and the problem was not resolved!! Please sort this out.
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MrNeeds
(@_MrNeeds) reported
@bt_uk Hi, I had a small outage yesterday but it was fixed before I could call and it prompted me to check if the mini hub was still working as I've not needed it for a while, it did make me think that I could use the mini hub as a portable wifi hotspot outside the home ...1/2
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Susie Watts
(@susiwatts) reported
Still struggling to get anywhere with @bt_uk despite promises to fix the fault for my elderly patients - today the engineers haven’t turned up! Fed up with hollow promises and poor service!. No phone since Monday! An absolute disgrace! Anyone on here know #philipjansen the CEO?
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Charles Rowett
(@CharlesRowett) reported
@bt_uk glacially slow internet 0.6Mb & no phone line after house move, even live chat drops. All I get is “We are very busy right now...” - absolutely unacceptable customer service - just recruit more people. There’s plenty that need jobs right now!!