BT (British Telecom) Outage Report in Brighton and Hove, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Hove, Seaford and Worthing.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Phone | ||
Internet | ||
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Benjamin Tindal 🏳️🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Hannah Bamford (@whambam__) reported from Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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The Heath Tavern (@TavernHeath) reported from Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Jonny Hurst (@JonnyHurst24) reported from Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Nath (@Nathan_Hampson_) reported from Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Liam Jackson (@actionjack84) reported from Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Dan Garrett (@dan_garrett1) reported from Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Sky Apperley (@skymook) reported from Worthing, England
Dear @bt_uk, you can detect when someone is using a war dailer on your network. The 10,000 hang ups after a 1 second call is a give-a-way. Please ban them after 25 hang ups and spare us the following scam callers. Regards.
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Simon Martin (@simonmartin_art) reported from Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Hannah Bamford (@whambam__) reported from Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Nath (@Nathan_Hampson_) reported from Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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david (@theking1534) reported
@btsport The bt sport tv guide is wrong it got wwe friday night smackdown on 24 January 2023 1am it shoukd be Monday night raw please fix its on sky q sky told me to contact u
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Helen Kroon 💙 (@Helenkroon1) reported
@JanetBloomfie12 @bt_uk That's shockingly bad Jan!
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Chris Dennis (@ChrisDennis5) reported
I’ve made some daft decisions in my time,but the decision to change bband providers to @bt_uk will definitely go down as the worst. Awful,inept company,who you’d think would want to treat a new customer well.Instead they’ve proved how woeful they are with 1 fiasco after another🤬
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Rob Rees (@robrees100) reported
@virginmedia My broadband service continues to be interrupted for a few minutes at a time, sometimes for several tens of minutes. 3 months and I’ve finally had enough. @bt_uk Full Fibre now available for me, so I will be ending my @virginmedia contract after many years of good service.
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gilly diviani (@bansealgair) reported
how many Open Reach vans does it take to fix bt broadband in Bowmore? 3 at the foot of the Marine @bt_uk broadband down since Friday
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jayne tripp (@Evans19Jayne) reported
@bt_uk Bill no M129SL gb 10992985 ann Howard she was charged 54.60 instead of 35.10 for a late payment. She didn't receive any reminder or letter due to postal strike. Times are hard and this feels a little excessive considering she has been a loyal customer.
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Jason Thrower (@jayde1503) reported
@clarap79 @BTCare Hello, not sure if this will help or not but can you not hotspot from a phone to your sons iPad while waiting?
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Mike Galloway (@MikeGalloway) reported
@bt_uk Earlier today after what seemed like being transferred between 5 different call centre queues I was answered by one of your Indian call centres. I should have been called back within 1 hour (14:35) but still not heard back. Why is it that BT is now worst in the UK?
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Toby (@MicknJennynToby) reported
@bt_uk Hi, I not very happy with BT, Thought I would be honest and return a Mini Hub supplied during broadband outage in May? last year.just had text to say thanks we will dispose of it or recycle. Had I known that is the outcome I would have kept it and reused it. Total Waste.
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Jordan Lee Collins (@JordanLeeSounds) reported from St. Ives, England
If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk