BT (British Telecom) Outage Report in Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Lewes, Burgess Hill, Haywards Heath, Hove, Henfield, Worthing, Newhaven, Seaford, Lancing, Uckfield and Shoreham-by-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Lewes |
Internet | |
| Burgess Hill |
Phone | |
| Haywards Heath |
Internet | |
| Hove |
Phone | |
| Henfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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Jacqui Woodley
(@bigstaxjac) reported
from
Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Martin Adams
(@invisibleboy74) reported
from
Brighton and Hove, England
@SteTudor123 Any city fan that subscribes to @btsport is an idiot
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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BRZN
(@brznbeer) reported
from
Hove, England
@bt_uk hey guys - my internet is dropping out often again. The router seems to be ok after running thru the no connection help a couple of times. I’m not at home often so not sure what total downtime is but it’s been out each time I’ve come home from work.
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Mike smith
(@Mick1082) reported
from
Brighton and Hove, England
@bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place
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BRZN
(@brznbeer) reported
from
Hove, England
@bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.
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Kat Blakeborough
(@katb217) reported
from
Brighton and Hove, England
@bt_uk help! How can I cancel my grandads by sports subscription?! There’s nothing on your website to help me with this! #frustrated
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Watkins
(@owenmawatkins) reported
@virginmedia Noted, thanks. Chat is down and I assume the community forum is unable to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?
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theonlyalanchard
(@ChardyAlan) reported
@btsport @btsportfootball I believe the fireworks are in support of a 15 year old manchester lad who plays football locally who was hit by a police car #stockportcounty #WestHam #FACup
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Desmocorse
(@Desmocorsenet) reported
@bt_uk Is this what I'm in for ? Had a text to call regarding new connection. Was on hold 20 mins then disconnected. Second time exactly the same. If you don't want my business I'll just ring my other provider and change my mind. Not impressed as a new customer.
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Aaron Edkins
(@AaronEdkins) reported
@bt_uk Hi no sorry had no way of checking as the Internet is down, it started working last night then all of a sudden has stopped again?
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Leanne Smith
(@LeanneSmith29) reported
@bt_uk I’m still waiting for bt to call me, I’m 100% sure you won’t ring me like you didn’t last time. just bad customer service since I came with you. I need this problem sorting sharp!
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Eddie
(@ManLikeEddie) reported
Any idea why my latency on most of my devices has shot up to over 300 m/s since New Year and what I can do to fix this? @BTCare
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Owen Watkins
(@owenmawatkins) reported
@virginmedia Noted, thanks. Chat is down and I assume the community forum will be able to give me a price reduction or cancel the service? @bt_uk could you please manage the switch from your end?
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Simon Denton
(@SimonDenton2) reported
@bt_uk you have only partially fixed our fault after 4 engineers visits and our scheduled call from customer service person Sam was not made today. You really don’t care for your customers do you?
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WorkInProgress
(@shareyourgold) reported
@bt_uk what’s going on with service at w1? Barely any signal for the past 30mins at least
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Are you the Farmer? 🤬 白左🇭🇰
(@RupertChandler) reported
@SkyNews About time @bt_uk lazy shoddy greedy BT pulled its finger out of its hole and actually got fibre to every UK address.. They should have been forced by legislation years ago.. No more of their cities only profit first crap! 1Gbe now!!!!