BT (British Telecom) Outage Report in Brighton and Hove, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Hassocks, Worthing, Brighton, Seaford, Henfield and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Hassocks |
Total Blackout | |
| Worthing |
Phone | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Worthing |
Internet | |
| Worthing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Wombwell
(@G0491) reported
The worst customer service full of promises that are not delivered from @bt_uk Time to look at other providers.
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Jane C
(@JaneClifford23) reported
@bt_uk You too. I'm actually with Phone Coop (@midcountiescoop ) but have to start problem solving with the BT line :)
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AnthonyPerry
(@Anthony_J_Perry) reported
Okay, I get it. You have faster speeds, compared to @bt_uk whose top speeds I had in the early 2000s... But do you really have to treat your customers like sh*t in the process? This is affecting my family and my ability to do my job (and losing a job doesn't hep with...
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Pat
(@Sheffieldlady1) reported
@bt_uk Are there still issues as our internet still down in S20 yet checker says no problems
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James Chapman
(@JamesChapman___) reported
@bt_uk Hi Rita, Coverage checker showing no faults, I work in Openreach and all of our engineers, including myself, all our phones are down with no signal, I believe there was a problem with a mast a few weeks ago but thought that was resolved?
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AffAl
(@AffAl17) reported
@bt_uk @btsport Loyalty is not in the dictionary for BT customer services
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Jay
(@jake312093) reported
@bt_uk Basically set it up through yourselves, been sent two different codes that don't work to activate now tv, spoke to an advisor on now tv live chat saying I'd need to speak to yourselves to rectify the problem
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**** Urquhart
(@jockulla) reported
@btsport Hey! What's happened to the AFL feed of Saints v Lions? Transmission problems?
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James Chapman
(@JamesChapman___) reported
@bt_uk @EE I'm Currently working in Easingwold Exchange Area, Is there a problem with mobile signal round here as all our work phones have dropped signal?
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catherine pickersgil 🇪🇺 🏴 💙💛
(@cthrnpckrsgl) reported
@btbusinesscare fixed within a few days, as were our neighbours (the cause was a severed cable outside). For Plusnet, we pay around £16 a month. For BT Business it's over £50 a month. And yet my connection hasn't been fixed. What is going on? When will someone bother to fix my connection?