1. Home
  2. Companies
  3. BT (British Telecom)
  4. Brighton and Hove, England
BT (British Telecom)

BT (British Telecom) outages and service status in Brighton and Hove, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Brighton and Hove, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Brighton and Hove, England

The most recent BT (British Telecom) outage reports came from the following cities: Brighton, Uckfield, Haywards Heath, and Worthing.

CityProblem TypeReport Time
Brighton Phone 12 days ago
Uckfield Internet 12 days ago
Uckfield Internet 23 days ago
Haywards Heath Internet 1 month ago
Brighton Internet 1 month ago
Haywards Heath Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Brighton and Hove, England

Latest outage, problems and issue reports in Brighton and Hove and nearby locations:

  • terrymynott
    Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England

    @bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.

  • Nathan_Hampson_
    Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.

  • Tim_J_Murray
    Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • tazwoz200
    Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • darrentacker
    darren bonwick (@darrentacker) reported from Peacehaven, England

    @bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach

  • Charlieq68
    Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?

  • brznbeer
    BRZN (@brznbeer) reported from Hove, England

    @bt_uk hi friends! My home hub 2 drops out at random intervals. Turning off & on again works & so does restarting thru the hub manager. Any ideas? No issues before last month - it’s about a year old I think.

  • invisibleboy74
    Martin Adams (@invisibleboy74) reported from Brighton and Hove, England

    @SteTudor123 Any city fan that subscribes to @btsport is an idiot

  • garypleece
    Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩

  • SusanFourtane
    Susan Fourtané  (@SusanFourtane) reported from Brighton and Hove, England

    @bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.

  • simonmartin_art
    Simon Martin (@simonmartin_art) reported from Brighton and Hove, England

    @bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?

  • Chrissyylilyy
    C h r i s s a a y💖 (@Chrissyylilyy) reported from Worthing, England

    @virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt

  • Nathan_Hampson_
    Nath (@Nathan_Hampson_) reported from Hove, England

    @bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.

  • Pryor_27
    James Pryor (@Pryor_27) reported from Brighton and Hove, England

    Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?

  • Mick1082
    Mike smith (@Mick1082) reported from Brighton and Hove, England

    @bt_uk I can’t dm the account number as I don’t know it, it’s a holiday let that I’m having to stay in due issues at my normal place

  • StephenMear
    Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England

    @bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.

  • rosiekent_kent
    RKAsh (@rosiekent_kent) reported from Ashington, England

    @bt_uk had text saying BT email account compromised. Hours on chat and email account now not on main account. Please help urgently

  • bigstaxjac
    Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack97539183
    Jack (@Jack97539183) reported

    @bt_uk Worst service error charge me for engineer visit even thou fault was outside house. Piss take. Definitely leaving when contract ends.

  • Twooaksfarmtoo
    Sarah Hartles 🌻 (@Twooaksfarmtoo) reported

    @arthistorynews @bt_uk What worries me is the lack of phone in a power cut, we have very little mobile signal and rely on a wifi boost box so with no power we could have nothing! Am going to go and listen to the you and yours now!

  • alicejridgway
    Alice Ridgway (@alicejridgway) reported

    Final update - got @bt_uk WiFi on 13th Sept. So took them a month. But it was so slow it was unusable. So after all that I've now switched to @virginmedia. Who took only 3 days for kit to arrive and everything to be up and running. So much faster in all senses

  • IanPsDarkCorner
    Ian P (@IanPsDarkCorner) reported

    @SketchLisa @BTCare It'll take them a month for someone to go "oops" and press the right option on a dropdown menu. Welcome to broadband "support". :\

  • helloitsants
    Ants (@helloitsants) reported

    .@BTCare BT why are you removing @wchannel from your offering ?! I’m so angry. I just bought a new package in order to get @wchannel and now you send out a lovely email to all customers with W under “you can’t get these channels any more”. Um so can I cancel please?

  • x_Amy_Turner_x
    𝔸𝕞𝕪 🌸 (@x_Amy_Turner_x) reported

    @JohnLewisRetail who do I contact in regards to an issue with phone/broadband? Paid my bill and you’ve cut off my phone line 🙄. I knew I should have stuck with @bt_uk

  • 80sdarrell
    80sdarrell (@80sdarrell) reported

    @bt_uk I am expecting a call from Peter around midday with an update from the help desk. No one from an escalation team has been in contact.

  • hovemonkey
    Katie Humphreys (@hovemonkey) reported

    @WeAreOpenreach @bt_uk Now the order placed in June is sounding like I cannot have my fibre broadband put in until December and all i get time after time is sorry sorry sorry its openreach we (bt) cant help it. But the problem is is that i cannot go to anyone else at all

  • WYSIW
    Look, Listen & Learn (@WYSIW) reported

    @SketchLisa @BTCare I do hope this sort of problem is not indicative of 2024 when all UK phones will only use Broadband. As it is you will not be able to use one in the event of a power cut, and I don’t see the point of battery backup when the IP repeater box in the street looses power too.

  • StratfordWalks
    Stratford Town Walk (@StratfordWalks) reported

    @bt_uk Can you help. Our broadband is poor & it’s difficult running a business. Fibre is in our small private road (watched as Openreach dug up the road) & most neighbours have it. BT are saying that Openreach haven’t updated the system to say fibre is present so am unable to order it