BT (British Telecom) Outage Report in Brighton and Hove, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton and Hove, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Worthing, Brighton, Hove, Uckfield, Henfield, Seaford, Newhaven and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Haywards Heath |
Wi-fi | |
| Worthing |
||
| Brighton |
||
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Hove |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Brighton and Hove, England
Latest outage, problems and issue reports in Brighton and Hove and nearby locations:
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Simon Martin
(@simonmartin_art) reported
from
Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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Terry Mynott - twitch.tv/terrymynott
(@terrymynott) reported
from
Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Liam Jackson
(@actionjack84) reported
from
Haywards Heath, England
@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Jonny Hurst
(@JonnyHurst24) reported
from
Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Stephen Mear CBE (HonDArt)
(@StephenMear) reported
from
Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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Rob Cracknell
(@ROBERT19744) reported
from
Haywards Heath, England
@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.
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Hannah Bamford
(@whambam__) reported
from
Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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C h r i s s a a y💖
(@Chrissyylilyy) reported
from
Worthing, England
@virginmedia He refused to file our complaint because of this. We feel treated like dirt from start and actually relived they can’t connect because the ‘first impressions’ were utterly disgusting. We have decided to sign up with @bt_uk who going to connect us #virginmedia #bt
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Susan Fourtané
(@SusanFourtane) reported
from
Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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The Heath Tavern
(@TavernHeath) reported
from
Haywards Heath, England
@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍
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Benjamin Tindal 🏳️🌈🎮🐻
(@benjamin_tindal) reported
from
Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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LondonRoad-community
(@LondonRoadLAT) reported
from
Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Nath
(@Nathan_Hampson_) reported
from
Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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steve's Nuts
(@Stevesnuts) reported
@BTCare third engineer and still the same ****!!! Stop fuckimg advertising super fast broadband when you only supply fibre to the cabinet you frauds!!! I’ve not seen one single positive review of your shot set one yet!!!
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Steve Thrupenny
(@DDerwoo) reported
@bt_uk Online hate? Her I go then. Cut me off at work saying. I told you to. I didn’t. Had to pay to reconnect. Then another month with no service. Rang to complain. Then you cancelled my order! Idiots
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Catherine McKernan
(@cmckrnn) reported
Customer service masterclass from Souvik at @bt_uk. Impeccable customer service and restored my faith in BT. This is why people are a company’s greatest asset 👏🏼
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steve's Nuts
(@Stevesnuts) reported
@BTCare Actually ******* sick of having to chase you had an engineer out yhis week, ficed, no its not!!! now YOU ask me for my phone number im not giving it out on here, NOR am i giving account details, if you know the number you know the ******* problem
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Rob C
(@robcruss) reported
@BTCare what a surprise another fault with our 'fibre' 15mbps broadband. Wife works from home so they are sending out a engineer on Monday. Joke of a company and service
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St Larry 😇 🍔🍟🥓🍳🥒🍅🥗
(@NumberTenCat) reported
@michael91510009 @BTCare We have slow fibre c31 9 new houses got their own superfast c900 box and then BT/openreach hooked up a further 10 or so houses I saw them pushing the cable in one Sunday on the way home from the pub, right past the box we're all connected to. So ******* annoying 😠😤😡
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Annabel-Corin 🦋
(@itsannabelxx) reported
@bt_uk what is the point in paying for broadband that is constantly freezing, hardly ever works smoothly and doesn’t work even after an engineer has ‘fixed’ the problem??
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Delanna 🇬🇧
(@DeeBee1701) reported
@bt_uk Do you support BLM?
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Arthur Crown
(@ArthurCrown5) reported
@bt_uk So why is BT the worst offender ? 🧐🤠
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Steve Thrupenny
(@DDerwoo) reported
@bt_uk 3 weeks to connect new house. Told it would take 5 days. No service at my place of work for over a month. Then you cut me off saying I asked you to! 5 second delay on phone to your Indian call centre. Etc etc. Appealing