BT (British Telecom) Outage Report in Saltdean, Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Saltdean, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Saltdean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Saltdean, Brighton and Hove, England
The most recent BT (British Telecom) outage reports came from the following cities: Burgess Hill, Lewes, Brighton, Hove, Shoreham-by-Sea, Uckfield, Seaford, Heathfield, Henfield, Peacehaven and Newhaven.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Saltdean, England
Latest outage, problems and issue reports in Saltdean and nearby locations:
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Terry Mynott - twitch.tv/terrymynott (@terrymynott) reported from Brighton and Hove, England
@bt_uk there's still so many parts of the country with terrible Internet speeds. My Parents are stuck with under 8mbps sometimes nothing. Can we hope that in 2020 and beyond BT is going to bring the service up to date. As we need Internet more than ever.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk Just that you know, it’s a hotel business and this issue really needs to be fixed today. Customers are getting angry, as you can imagine. Who’s goi g to pay for the damage of bad reviews? Please, consider reporting this to someone who could fix the WiFi connection.
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Hannah Bamford (@whambam__) reported from Brighton and Hove, England
Thought I was done awful customer service @bt_uk when I cancelled in April. They have record of my phone call (where I was told there was no point in staying with BT as my broadband was never going to get any better) but no one bothered to process the cancellation 1/2
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Taz (@tazwoz200) reported from Burgess Hill, England
@btsport app not working 😡😡😡
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Hannah Bamford (@whambam__) reported from Brighton and Hove, England
Spoke to 2 people @bt_uk today. One on live chat who palmed me straight off on someone else, started a complaint but then couldn’t be bothered to finish it. The next guy was more helpful - clearly sick and tired of having to deal with all these issues. 2/3 (sorry there’s more)
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Gary Pleece (@garypleece) reported from Brighton and Hove, England
@BBCMOTD This commentary on @btsport is unbelievable! Every 2 seconds how bad BMG are interspersed with how brilliant RM are. Just shut up! Going on and on... 😩
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Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk The problem is with the WiFi. @MarthaHaworth4 is the BT user.
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Nath (@Nathan_Hampson_) reported from Hove, England
@bt_uk worst company going. No communication with customers, just cancel broadband orders without telling you and horrible customer service.
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Dan Garrett (@dan_garrett1) reported from Hove, England
266 excruciating minutes of my life (nine phone calls!) I will never get back trying to get a complaint response out of @virginmedia A customer of over 20 years treated terribly. Let’s hope @bt_uk are better. #misselling #poorcustomerservice @lutzschuler @libertyglobal @ofcom
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Simon Martin (@simonmartin_art) reported from Brighton and Hove, England
@bt_uk Hello, myself and 4 neighbours have all lost our WiFi since a BT technician did some work at a neighbour’s this morning. We’re told it’ll be 16 DAYS before we get our internet back. I’m not even a BT customer - but please can you help as we’re all working at home?
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Jonny Hurst (@JonnyHurst24) reported from Hove, England
@UFCEurope @btsport I wish he won this fight so bad
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Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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LondonRoad-community (@LondonRoadLAT) reported from Brighton and Hove, England
@bt_uk Similar problem with my wife's email a/c. Seems to be SMTP function rather than IMAP - emails have been received but not sent.
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Susan Fourtané (@SusanFourtane) reported from Brighton and Hove, England
@bt_uk I’m having troubles with the WiFi connection in this postcode: BN1 2LJ (Brighton) Can you please confirm the kind of problem and when can it be solved? Are you switching to 5G?
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James Pryor (@Pryor_27) reported from Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Nath (@Nathan_Hampson_) reported from Hove, England
@bt_uk are the worst company going! Absolutely no communication with their customers and terrible service.
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Benjamin Tindal 🏳️🌈🎮🐻 (@benjamin_tindal) reported from Saltdean, England
@bt_uk I'm sorry but it's not good enough, your engineers caused this issue at 12pm yesterday. You should be fixing this as a matter of urgency
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Stephen Mear CBE (HonDArt) (@StephenMear) reported from Saltdean, England
@bt_uk I would just like to thank you for your terrible service. I waited 27 minutes befor anyone answered. They then put me on hold and the phone cut off after half an hour of waiting. Tried calling again but after another 20 min I gave up.
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darren bonwick (@darrentacker) reported from Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hamza (@VegaPunk00) reported
@bt_uk Doesn't say there is any fault on my line but yet I'm having problems connecting to the PlayStation Network with a failed NAT error.
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Claire Jones (@ClaireElaine) reported
@bt_uk I’m trying to report a fault with your broadband. Wi-Fi available but no internet connection according to some websites and apps (E.g. Alexa). I can’t use your service checker or report fault by text as I don’t have a landline.
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Jack Neville (@Jackpunkftw) reported
@bt_uk So you gonna fix the issue any time soon?
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L-G (@LG_77777777) reported
@bt_uk Please fix your issue with NAT I can’t play fifa 23 on Ps5
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Martho (@R_Martho) reported
@Ah_Chaos__ @bt_uk I work for BT. Seems to be some ongoing troubleshooting issues. Mine has been like this for over 2 hours, tried all of the troubleshooting advice. Still getting NAT Type failed
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Chris Buckingham (@chrisB922) reported
@bt_uk @rachaelmouldin1 I’m having the same problem and I’m with BT
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TeaTree (@TeaTree__) reported
@bt_uk @TheMainHan Same for me been down for 45 mins now
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🇬🇧-Garry-🇬🇧 ReformUK (@Binarymap) reported
@_shaunirvine @bt_uk It started to fail around 12:15 its progressively getting worse. More and more sites going down. Can ping them but get zero response. DNS seems to be working so it must be a backhaul network problem.
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Thekie25 (@kieran_30) reported
Hey @bt_uk any idea when you will have the BT issue fixed that is preventing access to PSN network?
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Adam Kent (@adamdkent) reported
Having spent close to an hour on the phone to “Computer says No. can you ask an engineer who knows what they are doing to check the ASN Router on 31.55.186.232 as it is stopping traffic on some of BT’s network to multiple Aws servers @bt_uk @bt_uk