BT (British Telecom) Outage Report in East Grinstead, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in East Grinstead come from postal codes RH19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in East Grinstead, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near East Grinstead, West Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crawley, Uckfield, Royal Tunbridge Wells, Reigate, Redhill, Merstham, Heathfield, Crowborough, Haywards Heath, Burgess Hill, Westerham, Edenbridge and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead |
Internet | |
| Crawley |
Internet | |
| Crawley |
Internet | |
| Uckfield |
Wi-fi | |
| Crawley |
||
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near East Grinstead, England
Latest outage, problems and issue reports in East Grinstead and nearby locations:
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Taz
(@tazwoz200) reported
from
Burgess Hill, England
@btsport app not working 😡😡😡
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
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Jacqui Woodley
(@bigstaxjac) reported
from
Burgess Hill, England
@DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌
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Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Team Tragen
(@TeamTragen) reported
@bt_uk internet apparently down in our area but I can’t log into your app and the website isn’t responding - anyone able to provide an update for RM14 postcode?
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Steve Dobbs
(@DobbsyOfficial) reported
I think @btsport coverage of the #Ashes is terrible, where are the English commentators?
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Stephen Cranfield
(@bee_stephen) reported
@btsport is there no way that you can offer your own commentary team from the UK. The FOX9 commentary is utterly wretched. If not maybe you could offer TMS as an audio option. If I wanted to listen to a bunch of biased aussies bang on about how awful we are I'd go to walkabout
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Giles Senter
(@NobbySenter) reported
@bt_uk it’s only when you have a problem, that you can measure how good a companies customer service is. So far….. dire. Can’t even get to speak to an engineer.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk Have you ever heard of fixing a customers phone line instead of stupid social media posts ? Put some staff to work fixing issues no phone 7 months #Slack
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Dave
(@davesmusings) reported
@bt_uk Hey… I’ve just dropped another message re another issue with my account that I can’t seem to get help with elsewhere. Please can you help?
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Kirsten
(@Simply_Kirsten) reported
@bt_uk Apparently the issue is getting fixed on Tuesday 14th December. It’s been going on since October apparently. I knew absolutely nothing about it. Surely if there’s a massive outage customers should be told?
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Mintu singh
(@Mintusi87664387) reported
@bt_uk - extremely frustrating experience with my new house move. No internet for more than 10 days now. Is this what you do to your loyal customers? @BTGroup - Can someone please help me?
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Amy Nicole Macintosh
(@AmyN1987) reported
@bt_uk It’s a shame your Hybrid connect doesn’t work! Day 5 without any internet, spoken to 16 agents still no resolution! We have escalated to management and no response! Terrible customer service BT.
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Hilary Elms
(@ElmsHilary) reported
@Jamrat_ @btsport Oh dear! What a shame, never mind there's always the next time,I suppose.🏏🏏🏏🏏