BT (British Telecom) Outage in East Grinstead, West Sussex, England

@danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

@bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

@NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

@bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

@YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

@natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

@btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

Great idea to have the Champions League final streamed online when the thing just stops and starts why not just have it free on your channel for one game!! BT are shit!! #ChampionsLeagueFinal #BTSport

@tundeajayi999 @btsport When people get to talking about boxing where ever they are be it a barber shop,cafe anywhere they talk about all boxers especially ones that have been unified world champs i hope Yarde can do it but to down play Kovalevs achievments is foolish

Enforced non-digital Christmas with no #broadband #internet due to #BT and their usual level of rubbish service @BT_UK @BTCare

@BTCare Yes it has been gradually getting worse and we have just run a speed test and we are only getting 25! We’ve reset the box but it’s slow as anything!

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

@BTCare raised an issue on my BT TV account last Friday, chased on Monday, promised a call back on Tuesday. Still nothing. Tried calling but can’t get through.

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

Great. Told by @bt_uk support staff I’ll get a call by 1PM today. Chase via @BTCare at 3PM to be told the call can be anytime up to 9PM. Plus the Broadband I’m paying for STILL DOESN’T WORK. Love the lies and misinformation whenever I contact BT support. #CrapService

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare Yes, the guy was very helpful but could not resolve the issue. He is going to call back on Wednesday and also sort out compensation.

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@BTCare @BTGroup Hi - was just chasing up my new Hub which will hopefully address the fact that for the past 2 weeks my Infinity has been painfully slow. Got cut off during the call

Okay. Tasha at @BTCare has checked my exchange and cabinet and seems to have identified the problem. It could be Thursday before it's fixed, BUT Tasha dived in and diagnosed the issue very, very quickly. Thanks Tasha!

@bt_uk I dont believe this, what is this these clones are digging right where the internet cable is, while we all ment to be in isolation. Are u ***************.. I will not be happy if the internet goes down while in house bound. That is right where openreach put a new line.b4😭

@bt_uk would like to cancel @btsport for three months as there is no point having it. Can not get through on phone and chat lines down!

@bt_uk No, but could DM you account numbers if that would help.

@btsport I understand the current circumstances are unique but to take my money for a service you can't offer is unacceptable. It's as simple as that. Considering Sky's excellent response, BT is coming across very badly. You'll be losing my custom permanently at the first opportunity.

@bt_uk still no help with the below...

@bt_uk are you not suspending people’s bt sport accounts for not being able to fulfil your contract of promising live sports, you just keep on biding your time with no announcements hoping it returns soon but the paying customer is getting nothing in return @btsportfootball

@btsport been on hold for an hour to pause Sports subscription! This is shocking you are holding your Customers to random! I even tweeted the other day and no response. Cancelling DD and I’ll never be using you again

@bt_uk @btsport seems it’s impossible to cancel BT Sport. So I sugggest we all just #CancelYourBTSportDirectDebit

@bt_uk @LauraNagle85 @btsport I understand you may have staffing issues but your decision re on your sport service comes from top and is a shocker. Shame on you, low grade chancers, and well done to @SkyUK 👏👏👏 people won’t forget