Is BT (British Telecom) having an outage in East Grinstead, West Sussex, England?

@BTCare Yes it has been gradually getting worse and we have just run a speed test and we are only getting 25! We’ve reset the box but it’s slow as anything!

@BTCare you just keep getting better and better. Complaints team finally call and let it ring twice! I then called back and speak to the help team who then decided to hang up the phone!! I really don’t know how your Company exist

@BTCare raised an issue on my BT TV account last Friday, chased on Monday, promised a call back on Tuesday. Still nothing. Tried calling but can’t get through.

Another cracking bit of customer service from @BTCare promised a phone call after their error last week. Still waiting

@BTCare My broadband is not working on the same day that Virgin Media have started digging up the pavement outside my house. Flashing purple light. Please can someone look into this?

@BTCare Had an engineer booked in for yesterday and failed to show. Spoke to customer services who claimed that the order was never confirmed with the engineer and it was just a ‘Dummy Date’ even though I have had three emails confirming the date! Not a happy new customer

@BTCare the most appalling customer services I have ever encountered.

Great. Told by @bt_uk support staff I’ll get a call by 1PM today. Chase via @BTCare at 3PM to be told the call can be anytime up to 9PM. Plus the Broadband I’m paying for STILL DOESN’T WORK. Love the lies and misinformation whenever I contact BT support. #CrapService

@BTCare Residential. Broadband dropping due to noisy line, worse in wet weather. Had same issue numerous times in the past, each time supposedly resolved.

@BTCare Yes, the guy was very helpful but could not resolve the issue. He is going to call back on Wednesday and also sort out compensation.

@NewYorkRic @arielhelwani Have you heard the news that @btsport @btsportufc will no longer show the fights??? The UK won’t have any televised events from December 2018. Can you lend some support to changing this decision??

@BTCare you got an email or phone number I can use to make a complaint

@BTCare I used the chat facility and the problem is due to be resolved. The people on the chat desk were very helpful. Thank you for the advice.

@BTCare @BTGroup Hi - was just chasing up my new Hub which will hopefully address the fact that for the past 2 weeks my Infinity has been painfully slow. Got cut off during the call

@Scarytoes @SamODonnell20 @btsportfootball @btsportscore @LFC @btsport @premierleague Never said there was a Scot in Istanbul

@TomFairhurst91 @BBCSPOTY @james_willstrop @BBCSport @GaryLineker @clarebalding @GabbyLogan The problem is there is not enough money in it I suspect to get mainstream coverage. SquashTV and coverage by BTSport are increasing viewers I think but marginally. Hopefully if it can get Olympic coverage in Paris then that may help. Criminal as it’s truest the beautiful game!

@bossdrums @YITechnology Apparently a DNS issue, have been told BT have blocked the camera site. All I was told was to factory reset the router but if other have the very same issue it can’t be 20 routers on the blink! Get in touch with @BTCare

@1CraigFisher @btsportfootball @AFCAjax @btsport Yes, I support Liverpool, but Im not a biased fool.

@1CraigFisher @BasKlessens @btsportfootball @AFCAjax @btsport Yet this mid table team can win finals 😂😂 and you support chokers FC 😂😂😂

@daniel46771900 @BasKlessens @btsportfootball @AFCAjax @btsport Shaqiri, joke of the day is your mid table team and shit manager

@Diamond__Dog @btsportfootball @AFCAjax @btsport U said he’s not in gd form, idiot.

@daniel46771900 @BasKlessens @btsportfootball @AFCAjax @btsport U support united stop talking with elite clubs

@1CraigFisher @btsportfootball @AFCAjax @btsport Your not unbeaten you lost to Napoli PSG and that random shit team in the UCL 😂😂

@btbusinesscare please help - now can't send emails as quota exceeded - but I have massively deleted from archives and sent folder and emptied deleted files ... busy trading week and stuck! I use outlook. Thanks for any help & hope you can offer"