BT (British Telecom)

BT (British Telecom) Outage Report in East Grinstead, West Sussex, England

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The latest reports from users having issues in East Grinstead come from postal codes RH19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Grinstead, West Sussex, England 11/17/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Redhill, East Grinstead, Crowborough, Caterham, Tadworth, Royal Tunbridge Wells, Lingfield and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomRedhill Wi-fi
United KingdomCrawley Internet
United KingdomEast Grinstead E-mail
United KingdomCrowborough Wi-fi
United KingdomCaterham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • scarfey1882 Scarfey1882 (@scarfey1882) reported

    @bt_uk After an hour of waiting dates chat I was told by your chat agent (“Om”) that I needed to contact my aerial service (whatever that is?!) as he / she couldn’t help! Even though the problem is directly related to the BT box

  • LongstaffeImage DAVID LONGSTAFFE (@LongstaffeImage) reported

    @bt_uk @Ofcom intimidating tone to phone call, customers asked BT to call her son, they said they would but never did. People cannot afford these prices anymore ..... bullying and inimidating is not a good look and feel to a lady that has suffered a stroke and BT will not listen.

  • rosanneb_n Rosanne BN (@rosanneb_n) reported

    How long does it take BT Openreach to fix a fault @bt_uk ? Apparently 10 days+ if you’re a pensioner. They promised to fix it twice but don’t turn up. It’s not my account - one of my family’s- we have to wait til after weekend now. So glad I dont haveBT account #FRUSTRATEDWITHBT

  • hilaryhendy Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • RFC_RhinoRyan RB 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@RFC_RhinoRyan) reported

    @BTCare Customer Care shockingly bad. Call reps could not give a dam. Such poorly trained staff. No wonder BT has such poor scores on Trust Pilot.

  • LiaamStephen Liam 🥃 (@LiaamStephen) reported

    @bt_uk anyone else having issues with open reach modem? No power and no internet

  • GarethIM86 Gareth (@GarethIM86) reported

    I hate how much of a slave to the Internet i am my @bt_uk broadband has been down since the 21st December. Worst time ever! Especially with 3 kids! 😭😭 Supposed to be fixed today but no such luck!!

  • tlaodai lockheed (@tlaodai) reported

    @bt_uk No broadband for the entire Christmas and new year. Fix date has been pushed back FOUR time now. Its been no broadband for 11 days and still ongoing. Everytime I raised to customer complaint asked what happened and why, I was told theres nothing they can do about it!

  • shepshedblunt Mr B (@shepshedblunt) reported

    @bt_uk your customer service is amongst the worst I have ever experienced. Complete lack of ownership over the last 2 weeks for my issues and I am still without internet. You have “so called” Managers who refuse to speak to customers or call back!

  • SteveTicehurst1 Steve Ticehurst (@SteveTicehurst1) reported

    @primevideosport @btsport the prime app through the BT box is ridiculously slow and it cuts out when watching