BT (British Telecom)

BT (British Telecom) Outage Report in East Grinstead, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Grinstead, West Sussex, England 10/28/2025 16:45

October 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Tadworth, Royal Tunbridge Wells, Crawley, Redhill, Lingfield, Caterham, Sevenoaks and Heathfield.

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City Problem Type Report Time
United KingdomTadworth Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomRedhill Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • BHAFC_smithy BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • bigstaxjac Jacqui Woodley (@bigstaxjac) reported from Burgess Hill, England

    @DavidGArnold @bt_uk Goodness! 👏 What a palaver tho! We've been in your position and feel your pain. We left BT in a uff many years ago, cause they were pants, vowed never to return (you could add that to the end of your play)! They're all sneaky buggers to be honest. WE WANT THE WHOLE BANANA!!🍌

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kingcuscus MJR (@kingcuscus) reported

    “Remember there’s physical contact in football” what do a shirt pull isn’t a foul now? @btsport can you please **** off Peter Walton. This is exactly what’s wrong with the refs, they don’t hold any accountability. That’s why car will always fail. ******* useless

  • toves4130 Toves4130 (@toves4130) reported

    @BBCMOTD BBC presenter line has no Premiership experience. Poor. Turn to @btsport and we have Jenas, Rio and Crouch. Ok, we can discount Robbie Savage but you have to say BBC is lacking.

  • MattGre89523145 Matt (@MattGre89523145) reported

    @bt_uk Your rural broadband is shocking. For the money I pay, I expect the super fast I was promised. Honestly, carrier pigeon is quicker. Don't bother asking me to text a number again, you never sort it out.

  • alanmor79147552 alan morris (@alanmor79147552) reported

    Jesus Christ,the female co-commentator just put the own goal down to the ‘slippery surface’, I’m sorry but that freak occurrence would have happened even if it was bone ******* dry , also she surly cannot fit anymore footy ‘cliches’ into this stint can she??🙈🙈 @btsport #NEWSOU

  • TheNeilesh ❄ Neil ❄ (@TheNeilesh) reported

    @btsport Why do you have some washed up ref making up rules so blatant ref errors look correct

  • chrispe35 Pearcey (@chrispe35) reported

    @bt_uk Thanks. I have already raised a complaint with Ombudsman. Issue is going nowhere between BT and Openreach. No update to why work has not been completed over last 8 months. I don’t just want ANOTHER date where Engineer *might* fix the issue.

  • HeeroMiketta Heero Miketta (@HeeroMiketta) reported

    I'd like to think that @bt_uk would never advertise with GB News, but should good sense fail them, they'll be losing my custom - morals matter and I won't fund hate. #DontFundGBNews

  • Justin10499953 Justin (@Justin10499953) reported

    Peter Walton you scumbag!! VAR is a piece of **** with no consistency. VAR is not there to get the right decision just to miss clear and obvious error then why look at every offside and handball to the smallest margin! @btsport @FA

  • lmalyondraws lmalyondraws (@lmalyondraws) reported

    Dear @Plusnet @MarcAllera @bt_uk I am (thankfully) at the end of a fault w/ Broadband The problem was a magpie (yes, really) but it took 2 weeks I have constructive customer feedback but can't find a complaints dept. only a generic address to write. I feel powerless. Pls advise

  • afcmark1 AFC Mark (@afcmark1) reported

    Seriously, Peter Walton just said Var’s purpose is not to get the correct decision. @btsportfootball @btsport Get that absolute clown of our screens. Man is just a mouthpiece for pgmol and to back up the bad referees decisions of his colleagues. #Notfitforpurpose