BT (British Telecom)

BT (British Telecom) Outage Report in East Grinstead, West Sussex, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in East Grinstead come from postal codes RH19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Grinstead, West Sussex, England 05/14/2025 11:25

May 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Haywards Heath, Royal Tunbridge Wells, Crawley, Sevenoaks, East Grinstead, Edenbridge, Caterham, Burgess Hill, Redhill, Reigate and Uckfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaywards Heath TV
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomCrawley Internet
United KingdomSevenoaks Total Blackout
United KingdomRoyal Tunbridge Wells E-mail
United KingdomHaywards Heath Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • Sunshine_Keegan Dawn (@Sunshine_Keegan) reported from Crawley, England

    @btsport is it me or is Glenn Hoddle a bad loser 😂😂🙄 #sourgrapes #unlucky

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Arkham_Spider99 The amazing spider guy (@Arkham_Spider99) reported

    @timjbell0 @bt_uk Same here, still down

  • JanetV_Hooper Janet Hooper (@JanetV_Hooper) reported

    @PollyHanrahan @bt_uk Sounds fairly typical to me, Polly, been having long-term ongoing issues with my elderly mum too. My advice for what it's worth is try talktalk - they've always been great for me!

  • SMarr311 ISO8601 (@SMarr311) reported

    @bt_uk BT TV Box Pro. Based on my testing, the TV Box Pro will not list or connect to any wifi network which does not have a BT vendor ID in the BSSID. Is this intentional or a bug?

  • Npteggchaser Darren Little (@Npteggchaser) reported

    @bt_uk Hi there. Do u know if there's any problems with Internet services in the South East Wales area (Newport)? No signals, routers down, can't even do a test. Checked incoming connections etc., all OK.

  • gigi_0110 Gigi (@gigi_0110) reported

    Hi @bt_uk, I DM'd you but got an automated reply so not sure if the message will get to an agent. I keep getting reminder messages to return the old kit you kindly replaced, however I sent it back a few weeks ago and so am now worried about getting a charge. Please can you help?

  • Leathernwillow Jonny (@Leathernwillow) reported

    Anyone in UK having issues with BT Sport app for Android? Constantly crashing on my phone. Stream quality on PC seems poorer than usual too. At least managed to see that ball from Brunty bowl McGrath. Going nicely for England women... #Ashes #BTCricket #BTSport

  • 7hillsbjj 7hillsbjj (@7hillsbjj) reported

    @bt_uk worse service in the uk 100% #joke #customerservice #customerexperience @WhichUK

  • timjbell0 Tim Bell (@timjbell0) reported

    @bt_uk my broadband is down in South Wales checked status says no time for being up and running any ideas 01495 area code

  • JennyHubbuck Jennifer Hubbuck (@JennyHubbuck) reported

    @cdgamedev @WeAreOpenreach @bt_uk Can't you contact the person directly and cut out the estate agents, ask if you can deal with BT directly?

  • PollyHanrahan Polly Hanrahan (@PollyHanrahan) reported

    @bt_uk apparently you connect people.. my Grandparents who are in their 90s have been waiting for a landline to be connected for 2 weeks and nobody turned up today when they said they would. It’s causing them a lot of stress. Any help?