BT (British Telecom)

BT (British Telecom) Outage Report in East Grinstead, West Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Grinstead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Grinstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Grinstead, West Sussex, England 12/28/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Grinstead, West Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Crawley, Uckfield, Sevenoaks, Westerham, Haywards Heath, Caterham, Redhill, East Grinstead and Crowborough.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomUckfield Internet
United KingdomUckfield Internet
United KingdomSevenoaks Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near East Grinstead, England

Latest outage, problems and issue reports in East Grinstead and nearby locations:

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • tazwoz200 Taz (@tazwoz200) reported from Burgess Hill, England

    @btsport app not working 😡😡😡

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jatroa Jatroa 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jatroa) reported

    @bt_uk Maybe forward this to your press office BT. 0800 9177550 If your CEO can’t solve a simple line complaint, maybe they can.. BT Newsroom 1 Braham Street London E1 8EE United Kingdom Get directions

  • FranBenson_ Fran Benson 🇺🇦 (@FranBenson_) reported

    @bt_uk I’ve had Halo for over a year but haven’t had a home tech visit. Would really like to get WiFi over the whole house. Can’t see how to arrange this. Can you help pls?

  • JDSpurs32 JDSpurs32 (@JDSpurs32) reported

    @bt_uk You connect for good Well that's a lie. Last night at 2am I had Internet problems, Been fine all day Tuesday and now its nearly 2am again and it's not working. Sort it out FFS

  • prefab71 Gerard Proudfoot (@prefab71) reported

    @amomcnally @btsport You should watch the ads during American Football games on Sky...pickup trucks, Insurance and erectile dysfunction are the issues of interest!!!

  • Cba2KillU Gavin (@Cba2KillU) reported

    @bt_uk does bt have a online chat service? i dont use my phone anymre but still have internet so was wondering if i can cancel the phone but still have boardband

  • StephanTweets STEPHAN MATTHEWS (aka McCarthy) (@StephanTweets) reported

    Just had possibly the worst ever customer services experience with @bt_uk. They changed my landline, broadband and mobile contract to one that was actually going to cost me MORE than before, and then did the absolute minimum to correct it. It was your fault, so sort it out.

  • Andy_574 Andy (@Andy_574) reported

    @heiehekndke @bt_uk It wasn't blocked for me either. I don't think anyone had it blocked. I assume something on BTs end suddenly blocked the website for some reason. Hopefully they fix it for people who don't know how to get into parental controls

  • systematicdata AL (@systematicdata) reported

    @bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.

  • Andy_574 Andy (@Andy_574) reported

    @bt_uk @heiehekndke I understand this fixes the issue, it has fixed it for me. But why is this happening? You shouldn't have to do all this just to get Youtube working

  • ieagleits kc (@ieagleits) reported

    @bt_uk BT waiting since 24th feb, still no service,OpenReach dumped line garden BT eng will do rest?   BT CS and“Open reach”  are all rubbish and a joke,  A warning to people thinking of signing up to BT, “ DO NOT”,    Go  to  Virgin. VOL**3-65*****112056