BT (British Telecom)

BT (British Telecom) Outage Report in Hadlow Down, East Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadlow Down, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadlow Down and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadlow Down, East Sussex, England 12/08/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadlow Down, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, East Grinstead and Crowborough.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomEast Grinstead E-mail
United KingdomCrowborough Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hadlow Down, England

Latest outage, problems and issue reports in Hadlow Down and nearby locations:

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BTBSBot BTBSBot (@BTBSBot) reported

    @TringyD @bt_uk I’d honestly recommend steering well clear and then at least when your neighbours have problems you’ll still be connected. Even two cups and a bit of string are more reliable than #BTFibre

  • bethxharrison beth🌸 (@bethxharrison) reported

    @bt_uk why is it not possible to cancel now tv extras online or via tv? you can sign up to them via your tv why are you not able to cancel them this way? Currently been sat on hold 40 minutes

  • LiamSM84 Liam Murphy (@LiamSM84) reported

    @SkyUK Hello, 8am-1pm appointment today for engineer for fibre installation through @bt_uk No engineer arrival yet as of 14:16, no phone call to advise if running late, not coming etc terrible customer service. Please advice ASAP?!

  • mcfcbj Ben Johnson (@mcfcbj) reported

    @bt_uk Any reason why some freebies channels have bad interference this week? I’ve tried retuning and resetting. It’s not the aerial, as my non BT free view is fine.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    @henrylaane @btsport I know the signal comes and goes between WRC feed and the cameras, but they lost the connection to WRC altogether. The screen went red, then just showed the BT Sport logo.

  • Hawkeyemeds Simon Meddings (@Hawkeyemeds) reported

    @bt_uk pretty disgusted that you have left my elderly parents (late 70's) with no phone line or Internet especially as one is in post surgery recovery and waiting for phone calls from their doctor. 8 days without any service and no help.

  • rdaborn Richard Daborn (@rdaborn) reported

    @bt_uk Is there a way I can speak to someone directly? On the phone. Not using the 150 or 0800 numbers because they lead to the automated system which is still down at this time.

  • spcb61 Susan Philcox 💙 (@spcb61) reported

    @bt_uk Haven’t had a chance to look yet. Also got issues with you sending an email to address no longer used. I’ll have to look over the weekend.

  • SeanSeosamh Seán Seosamh Robertson (@SeanSeosamh) reported

    @bt_uk to increase prices by 9.3% because we've been working from home and had the audacity to use the, already expensive, service that we're been paying for for years. #AtLeastDickTurpinWoreAMask Wonder if @NadineDorries will have anything to say about that!

  • acehoodflow Jamey ⭐️⭐️ (@acehoodflow) reported

    @bt_uk hi I’m having an issue accessing my account online. When I log in it shows my old account number that I had a few years ago and not my new one.