BT (British Telecom)

BT (British Telecom) Outage Report in Hadlow Down, East Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hadlow Down, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hadlow Down and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hadlow Down, East Sussex, England 10/08/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hadlow Down, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Hailsham and Heathfield.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Total Blackout
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomHailsham Wi-fi
United KingdomHeathfield Internet
United KingdomEast Grinstead Phone
United KingdomEast Grinstead Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hadlow Down, England

Latest outage, problems and issue reports in Hadlow Down and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Tim_J_Murray Tim Murray 🇬🇧🔶🇪🇺 (@Tim_J_Murray) reported from Uckfield, England

    @bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    @bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nod641 Nod64 (@Nod641) reported

    @Mschatnoir @DreyfusJames @bt_uk Their customer service dropped when they shipped it all overseas and made most of the staff in Scotland redundant.

  • sazymick Sarah Garrigan (@sazymick) reported

    @bt_uk I've a new hub, maybe 3mths old working all three lights blue,no flashing.And yet i have to reconnect to Wifi every 10-20 SECONDS! Even when sat next to it. I've tried resetting it,same issue. I've used all my phone data,and am paying for a service that doesn't work🤬

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    Good afternoon @OpenreachHelp I’ve been informed by @bt_uk that they waiting on a decision from YOU as to when they can come by and fix my Wifi problem. 3 engineers, cancelled visits, blatant lies. It’s been 3 weeks now. I’m about to blow my top. @WeAreOpenreach

  • annakategwen Anna (@annakategwen) reported

    @bt_uk We were approached on our doorstep in November offering us full fibre - we agreed to switch, with an early January installation. We’re now told an engineer won’t reach us for at least a month; we’re without wifi and can’t do our jobs. This is pretty awful - can you help?

  • HorlockAndy Grendal62 (@HorlockAndy) reported

    @DreyfusJames @samjjones73 @bt_uk See previous post, we went back to sky. The viewing card on our sky box went on Boxing Day. Phoned them on Boxing Day, couldn't fix but promised that they would post out another. It arrived on the 29th. Great service from them

  • 1NeilTobin neil tobin (@1NeilTobin) reported

    @DreyfusJames @bt_uk I had a bad experience with them in the summer, they out source their work to Kelly Communications. Don't waste your time with BT they will only apologise as they have no control over Kelly's and you can't contact Kelly's. I reported them to OFCOM they then had to contact me.

  • lee__aldridge Lee Aldridge (@lee__aldridge) reported

    @bt_uk Nothing has been arranged after speaking to BT customer services. Really need an engineer here today.

  • IAmCodeNinja Code Ninja (@IAmCodeNinja) reported

    @DreyfusJames @bt_uk I'm with BT now, and have good service but by God you better know your arse from your elbow when things go wrong, because they'll have your wallet if not.

  • DivanJap DivanJap (@DivanJap) reported

    @DreyfusJames @bt_uk Poor you, I'm with them and haven't had a problem but the connection was already here when I moved in. What's an oatfish?

  • mid502 Triceraterf (@mid502) reported

    @toucanjester @DreyfusJames @bt_uk They are too big. I pay through the nose for my internet now (a reseller of BT) just to avoid that level of service you've just experienced.