BT (British Telecom)

BT (British Telecom) Outage Report in Polegate, East Sussex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Polegate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Polegate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Polegate, East Sussex, England 01/18/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Polegate, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Uckfield, Seaford, Newhaven, Lewes and Eastbourne.

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City Problem Type Report Time
United KingdomUckfield Internet
United KingdomSeaford Internet
United KingdomNewhaven Wi-fi
United KingdomLewes Internet
United KingdomUckfield Internet
United KingdomUckfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Polegate, England

Latest outage, problems and issue reports in Polegate and nearby locations:

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _SamuelPlaysMC_ Samuel Lewis French (@_SamuelPlaysMC_) reported

    @bt_uk hello, I need help

  • HarrisT10662851 Harris Turner (@HarrisT10662851) reported

    @bt_uk Hey BT, why is my partners internet continuously bad? The WiFi signal is notoriously bad (It barely uploads a .png file sometimes, and take an hour to download a Gb).

  • DRC1872 D Λ Z Z Λ (@DRC1872) reported

    @bt_uk Cheers Brian but this is another loss of service in our area. Last one was 3-4 days. Now a full weekend. Sort it out.

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    @bt_uk That Service Checker does not work unfortunately. It says “No known issues in my area” for me, despite it affecting a number of households.

  • JonathanLawton1 Jonathan Lawton (@JonathanLawton1) reported

    @OpenreachHelp I’m having a nightmare at ST6 4SB - Gigabit fibre should have gone live 3 weeks ago - @bt_uk don’t know their backside from an elbow and I have had a red LOS light for weeks. I have been passed from pillar to post and FTTC broadband is extremely poor. #pleasehelp

  • ilovemarmitefo1 Danielle Houlton (@ilovemarmitefo1) reported

    @bt_uk our internet has been down for a whole week now. Its half term and although we have had lots of family time, we still had times we wanted to watch or play something together and not been able to.I haven't been able to complete work and had to use all of my mobile data.

  • dr_marvinfirth Dr Marvin J.Firth BVSc (Hons.), DipFMS, MRCVS (@dr_marvinfirth) reported

    @bt_uk I have never received such poor service. Failed to place orders, sending equipment to wrong addresses, failing to send equipment and now an engineer causing damage to a neighbouring property! Tried to report and was cut off by your advisor! Brilliant!

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    BT Fibre broadband from @bt_uk is down for the 4th day running. An issue with light levels that has affected 10 houses in the area? No idea if WFH is going to be feasible going forward.

  • Jivebtw Jive (@Jivebtw) reported

    @bt_uk Is BT having issues? Hub won’t connect to WiFi stuck ORANGE helpppp

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk what a disgrace.. my mum is 74 and disabled, she's now been without a phoneline for two weeks been promised engineers coming out and no one turns up.. told the problem is fixed and it isn't.. she needs her phone for safety