BT (British Telecom) Outage Report in Polegate, East Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Polegate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Polegate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Polegate, East Sussex, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Lewes, Peacehaven, Battle, Seaford, Hailsham, Bexhill-on-Sea, Newhaven, Uckfield and Eastbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Heathfield |
Internet | |
| Lewes |
Internet | |
| Peacehaven |
||
| Battle |
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| Seaford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Polegate, England
Latest outage, problems and issue reports in Polegate and nearby locations:
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Matt Hawkins
(@Matty_Hawks) reported
from
Eastbourne, England
Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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James E Foster
(@JamesEFoster4) reported
from
Polegate, England
@bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT
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Cheryl #JohnsonOut 💙
(@buzyizzy21) reported
from
Uckfield, England
@bt_uk If you are going to DROP the totally unnecessary extra increase of 3.9%, then there's every reason to do so. Your profits are for investment, NOT passing it on to the customer to ask us for EVEN MORE at this time or any time. Cannot wait to end my contract. Thieves!!
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Phil Ouston
(@PhilOuston) reported
from
Eastbourne, England
@bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@bt_uk I'm having trouble sending emails can you help please.
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carpetshearer
(@Carter333M) reported
from
Eastbourne, England
@BTCare bt email not working properly can you help please.
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Tim Murray 🇬🇧🔶🇪🇺
(@Tim_J_Murray) reported
from
Uckfield, England
@bt_uk I had an email today about the need to update email settings. I am really unsure how us roving amateur family tech-support people will ensure that our distant elderly relatives won’t lose their essential email during #lockdown
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darren bonwick
(@darrentacker) reported
from
Peacehaven, England
@bt_uk day 17 no internet /broadband thanks bt/openreach promised week on week now say 29 th 5weeks without service they disconnected on 27/11 worst service provider award goes to bt/openreach
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Chris Prior
(@_ChrisPrior) reported
from
Eastbourne, England
@bt_uk Hi, my broadband still won't work and keeps cutting me off. Landline didn't have a dial tone last night. Not checking now as it has cut my broadband off doing that. Told an engineer coming but no date. Trying to work from home but can't. PLEASE HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Tattersall
(@dtattss) reported
@bt_uk Hi is there a problem in the Burnley area, lost all internet connection
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Keith Radcliffe
(@KeithRadcliffe) reported
@bt_uk Because you put your prices up every 10 minutes and now there's 3.9% every year for the hell of it. Literally the worst and greediest company on planet Earth.
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Liam
(@Touheyy) reported
@bt_uk Hi, it’s fine. I can’t really be bothered to explain the issue for the 100th time. I’m awaiting a phone call off a manager and I will be emailing the CEO shortly. If you want to discuss please call me.
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Liam
(@Touheyy) reported
@bt_uk I’ll DM my number but about 16 colleagues have attempted help and got nowhere and just made things worse
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Steve Cleary885
(@cleary885) reported
@bt_uk Spoke to Ines in Lincoln. Kelly in Leicester. Jacob in tech team in Dublin. John in tech team in Dublin. Various people in connections who didn’t give their names. Got cut off 4 times and never back to the person I was talking to. Last person couldn’t tell me if I had been
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Cay 🏳️🌈🐱🏳️⚧️
(@SpAM_CAN) reported
@bt_uk What's with the instability? For the second night in the past month we're having severe stability issues - connection drops and cutouts). We're on the full-fat 900mb plan, these drops aren't acceptable for what we're paying.
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Steve Cleary885
(@cleary885) reported
@bt_uk Hello, BT here. Sorry we can't yet tell you when your service (order VOL013-571367868688) will be ready, but we're working with the Openreach engineering team to figure out the fastest way to get it up and running. We'll contact you again within 3 working days' of sending this
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Adrian Wybrott
(@LongmanF1) reported
Come on @virginmedia help me out here. It’s 5am so demand is low. I am on the min 100mb download package and I have 15mb. I joined 4 weeks ago and the service is so bad. Keeps dropping out low speeds etc. Can’t get hold of anyone to sort it out. Should never of left @bt_uk
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Pj Malone
(@pjmalone1990) reported
@bt_uk @margesmurf We have tried to order a residential broadband service 3 times only for @bt_uk to cancel the order 3 times
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Oldster
(@Olls2021) reported
@bt_uk I've sent an email, so lets see what happens. Looks like they'd be better off melted down!