BT (British Telecom)

BT (British Telecom) Outage Report in Eastbourne, East Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Eastbourne come from postal codes BN22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Eastbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Eastbourne, East Sussex, England 11/16/2025 08:40

November 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Eastbourne, East Sussex, England

The most recent BT (British Telecom) outage reports came from the following cities: Seaford, Eastbourne, Saint Leonards-on-Sea and Hailsham.

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City Problem Type Report Time
United KingdomSeaford E-mail
United KingdomSeaford E-mail
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomEastbourne E-mail
United KingdomSaint Leonards-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Eastbourne, England

Latest outage, problems and issue reports in Eastbourne and nearby locations:

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @BTCare bt email not working properly can you help please.

  • Carter333M carpetshearer (@Carter333M) reported from Eastbourne, England

    @bt_uk I'm having trouble sending emails can you help please.

  • JamesEFoster4 James E Foster (@JamesEFoster4) reported from Polegate, England

    @bt_uk moved house two weeks after we informed you. Still no service with phone, broadband or tv. Been sent a device to get broadband from. It’s pathetic. A iPhone hotspot has a stronger coverage. You are a complete joke. #GoodbyeBT

  • Matty_Hawks Matt Hawkins (@Matty_Hawks) reported from Eastbourne, England

    Darren Fletcher and Steve McManaman has to be up there with the worst commentary team ever #btsport

  • PhilOuston Phil Ouston (@PhilOuston) reported from Eastbourne, England

    @bt_uk woah 62 mins to a customer support chap in Swansea. After he put me on hold for 23 mins I gave up. It’s simple. I want BT sport. Simple idea, impossible it to achieve would seem. Come on it cannot be that hard.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emmapandaharris Emma Hedges (@emmapandaharris) reported

    @bt_uk 3/ only, there is no 24hr help. Despite confusing info on your website, I reported the fault online and got the helpful message that it will be fixed by 2nd November. When you’ve got weeks to live, this ain’t that helpful. So I tried your online chat service.

  • husrago husrag◎ (@husrago) reported

    Awful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please remove my name from random bills pls?

  • TonTonStu StuartT 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇫🇷 (@TonTonStu) reported

    @bt_uk I placed an order for bt mobile last Saturday to port over 4 numbers from EE. I was told they would be ported on Tues. It's now Friday and one of them is STILL not working. 3 days without a mobile phone is unacceptable.

  • TomBoyNI  🏍👻🎃TomBoyNI™ 🎃👻🏍  💙 🚫🦠🚫 (@TomBoyNI) reported

    @bt_uk Existing customer was giving me only the option of ‘normal’ broadband. Not logging in gave me the option of full fibre.

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • Cinister09 Cinnamon (@Cinister09) reported

    @bt_uk your bill is due to be paid by the 5th of November or we'll disconnect your services. Also @bt_uk it's Friday the 29th of October and we've disconnected your services. Enjoy the weekend. 😑 worst bit is, today is pay day, they'd be getting paid in full. Now I'm pissed.

  • husrago husrag◎ (@husrago) reported

    Aweful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please clear my name from random bills pls?

  • Mickeycthomas Michael (@Mickeycthomas) reported

    @bt_uk daylight robbery with these guys and the customer support is up there with the worst I’ve ever come across

  • ianflett Ian Flett (@ianflett) reported

    @bt_uk I will try this afternoon but feel a call back service would be beneficial.

  • SamJB89 Sam (@SamJB89) reported

    @bt_uk an error on BTs behalf means I now have two accounts yet have no internet because BT have given the wrong modem number to open reach. I’ve spent 3 hours on the phone to BT and you still can’t fix it. I am paying double for no service.