Is BT (British Telecom) having an outage in Eastbourne, East Sussex, England?

@BTCare any news about problems in the BN229HU area?

@BTCare hi there, we've just moved into a new home and need an old (ancient) BT box removed; who can we contact for help?

@BTCare this number 0800 0285085 repeatedly calls my landline +claims to be BT. Asks ME for Acct No like I sit about clutching a phone bill. Put phone down on them. Bogus? Or one of yours?

When your broadband dies and there’s nowhere to turn - thank goodness for @BTCare as they actually respond and help. Sadly they can’t fix it so no work today! #TGIF

@BTCare Just been told by your on line chat people that there is an outage for all BT email clients, can you confirm?

When I was a kid a POAK was an eye infection. What’s all this make a word out of an acronym shit? Siska Moscow my arse #btsport #chelsea

@BTCare absolutely appalling customer service. 7 calls, 3 hang ups and still issue is not resolved with email account. Pathetic.

@BTCare what’s the point of me giving you loads of info for you to then send an ‘internal’ engineer when we need an ‘external’ one??? No shit Sherlock. Without a phone for 2 weeks - you’ve given my l/line no to someone else. Utter #disgrace. When will external engineer arrive?

@BTCare @gavalar83 I don't think the problem is limited to the app. I can't access the enhanced player via the website either. The link to it is missing. There's no option to use it. I've had this problem since last night. It was there to begin with yesterday but then has disappeared ever since.

@BTCare No I gave up considering I had to be up early for work. I think BT forget we all work for a living and cannot sit on the phone for over an hour to try and do what your customer care had told me to do. Waste of my time.

@btsport Absolute shambles of a service, can't see me keeping this much longer

@ScotNational @BTCare Is 100% coverage by 2021 possible? I've been told I'll always be on dial up which is bad enough but being the only one in the country would just feel like you're just picking on me...

@BTCare anything you guys can do to help, Not your fault in the first place but surely you can do something to help speed it up. Leaving a business with no internet for two weeks is not cool!

Hey @BTCare why is my internet speed 40Mb/s down \ 18Mb/s up when I pay for 64Mb/s down \ 20Mb/s up in Doncaster? #bt #btbroadband #speedtest