BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, West Malling, Maidstone, Tenterden and Crowborough.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| West Malling |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Phone | |
| Heathfield |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@Craig08907041) reported
@alandoh90773863 @btsport Ahhh more entitled garbage
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Moomin
(@Moomino) reported
@LukeYeandle @bt_uk Mines down too - in Blaenau Gwent. Posted it in a local group and people with EE, Plusnet, BT & Sky all down
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Ben Tully
(@BenTully_) reported
@bt_uk is there a way to check if there a problem with internet in my area? My internet speed has been 10% of what it should be the last few days
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Rhys McCarter
(@RhysMcCarter) reported
Not sure if you can help @bt_uk, I need to get x2 of the charging wires for baby monitor 6000, how can I get some ? Thanks.
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Laura Mae Rees
(@LauraMaeRees) reported
Sooo @bt_uk thinks it’s acceptable to mess up my nans phoneline while trying to install a neighbours line.(my nan is an elderly woman, with Alzheimers, living by herself.) She has been left without a phoneline to contact anyone, not even emergency services if she needed them.
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ayshea Ramshall
(@ramshall_ayshea) reported
@bt_uk here I am another week still no service,now been told it's Tuesday before can look at the issue. Can't run my business shocking service !!! 1000 meg broadband and I can't even pull in a meg!!
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Laura Marcus
(@MissLauraMarcus) reported
@bt_uk Please make a note that I was never unhappy! You contacted me to say my broadband was running a bit slow and you sent an engineer to fix it. I never complained. I am very happy with the service.
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Laura Mae Rees
(@LauraMaeRees) reported
@bt_uk Her line was completely fine until you cut her line off when you were trying to sort out her neighbours, instead of number 5, you did 15. I’m just appalled at the lack of help really. My mothers spoken to now tv and they’ve been a Great help.
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Laura Mae Rees
(@LauraMaeRees) reported
@bt_uk She wasn’t even with bt, the engineer messed up the lines and customer service hasn’t been helpful at all.
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Steve Clarke 🎸🎵🎶🍺🍻
(@Gaudd) reported
@btsport As a Scot can I just say this is extremely annoying. Wanting England to win just feels wrong. Can you please get your team back to being full of horrible ***** instead of decent lads. Thanks. If you could do it soon that would be great.