BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Royal Tunbridge Wells, West Malling, Tenterden, Crowborough, Maidstone, Aylesford, Sevenoaks, and Heathfield.

City	Problem Type	Report Time
Tonbridge	Internet	3 days ago
Royal Tunbridge Wells	Phone	5 days ago
West Malling	Internet	5 days ago
Tonbridge	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Jon Sadler (@Jonthemoney) reported 17 seconds ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Seb St John (@SebStJohn1) reported 34 seconds ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Stuart B (@stubro1970) reported 5 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

• 
  All Arsenal Chatter (@allarsenalchat) reported 15 minutes ago from Royal Tunbridge Wells, England

  Terrible commentators again on @btsport tonight

• 
  Stuart B (@stubro1970) reported 17 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Queen Cooky 🗝 (@cookyh) reported 20 minutes ago from Leigh, England

  Currently in a phone queue to @bt_uk customer services, 20 minute wait!

• 
  George and Karen Bowles (@BowlesAnd) reported 21 minutes ago from Tonbridge, England

  @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

• 
  Seb St John (@SebStJohn1) reported 22 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Alister FULTON (@baldybeardyguy) reported 24 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Stuart Smith (@sahara_marathon) reported 26 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Michael keetch (@KeetchMichael) reported 29 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  Emma brown (@lollifloss) reported 36 minutes ago from Maidstone, England

  Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

• 
  Dragon Signs (@dragonsigns) reported 38 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Nick Parnell (@headcornweather) reported 39 minutes ago from Headcorn, England

  @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

• 
  caroline auckland (@callyauckland) reported 40 minutes ago from Royal Tunbridge Wells, England

  . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

• 
  Helen Deller (@helsdell) reported 41 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  Mark Hansell (@MarkHansell1) reported 44 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Andrew Erskine (@erskineandrew) reported 46 minutes ago from Sevenoaks, England

  For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

• 
  Kevin C (@kevcorb) reported 51 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Andrew Crowe (@AndrewCrowe11) reported 56 minutes ago from Kings Hill, England

  @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Mackenzie (@lnmackenzie1) reported 6 minutes ago

  @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

• 
  Vijay Nathwani (@vijaynathwani) reported 13 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Dwain Driver (@TrainDriver1982) reported 18 minutes ago

  If @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….

• 
  M.C. (@MCarvill180) reported 21 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  Brian Waters (@BDubleYou) reported 22 minutes ago

  @Andre_MuhithJG @hermionegingol1 @bt_uk This at 3pm: ..experiencing a technical issue that is preventing us from resolving this matter remotely. We sincerely apologize for the inconvenience. Kindly reconnect with us after approx 4 hrs, by which time we expect the issue to be addressed, allowing us to assist you...

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 22 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  welshshez (@welshshez81) reported 23 minutes ago

  @bt_uk Nothing was sorted only just got off from speaking to your advisor. Sort that app of yours out it's broken more than It works

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 24 minutes ago

  @bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.

• 
  Barbara Starkey (@brassbubs) reported 33 minutes ago

  @bt_uk when are you going to fix the BT app? For over a month now we have been unable to log on and access our account. Neither can we do it online. It's beyond a disgrace

• 
  Marks (@marksy316) reported 34 minutes ago

  @FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time