BT (British Telecom) Outage Report in Horsmonden, Kent, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Sevenoaks, Kent, Maidstone and Aylesford.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Wi-fi | |
| Sevenoaks |
Total Blackout | |
| Royal Tunbridge Wells |
||
| Kent |
Wi-fi | |
| Maidstone |
||
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
-
caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
-
George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
-
Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
-
Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
-
Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
-
Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
anna
(@anna55806428) reported
@bt_uk Dear BT, as you keep saying, by law, you only need to provide 1 mbs, which is completely inadequate even for our moderate level of usage yet we are still expected to pay you the full cost of this service.
-
Matt Dixon
(@Matt_Dixon167) reported
@btsport it works on my phone and I’ve checked my IP address and it’s definitely up location no issues there. Must be an issue at your end.
-
Nicola
(@littlenix79) reported
@bt_uk Thanks. I’ve done this and it’s disconnected her phone. She wears a care alarm so am concerned of the impact this will have . Any way we can resolve as an emergency?
-
Lewis
(@lewis_palin98) reported
@bt_uk Negative, this is the message that pops up when I try to access certain websites. I have done a factory reset of the modem which worked short term but has now gone back to that issue
-
James Waring
(@Waringjs) reported
@bt_uk Yes. Says problem with broadband connection, but all other channels but sport are working. Plus Broadband appears to be working fine. Thanks
-
Aaron
(@Akersey93) reported
@bt_uk Sorting a home move which was ordered but now apparently is wrong, waited 45 mins and now on hold to my 4th person in this call, have worse customer service. 10 people total and counting
-
Matt Rogers
(@bliprogers) reported
@OpenreachHelp Its a simple case of mistakenly being cut off by you and can't put it back on!! No engineer! Your process with @bt_uk is broken. That's why this is annoying. Ludicrous SLA's to look at things, no responses to messages, its purely admin! Day 32 today of no service, thanks 👍
-
Anthonypaul
(@paulroc83331715) reported
@bt_uk Maybe an answer for someone else in future with that error code. Bt app via now tv, bt themselves bill me but problem was the actual now tv box playing videos. Restarting box was the answer
-
Lucy Thorniley
(@LucyThorniley) reported
Shocking service from @bt_uk as a new customer. Took over the line but left us with no broadband service for over 2 weeks now!
-
Claire Tilley
(@claire_smith84) reported
@bt_uk good afternoon, for the past couple of days we have had little to know Internet access despite no problems in the app or being reported when I text FIX.. computer and phone connected but no Internet yet on other phones and TV it does.. error DNS server not responding...