BT (British Telecom) outages and service status in Horsmonden, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Horsmonden, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 3, 10:20 AM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsmonden, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Heathfield, Tonbridge, and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Wi-fi | 22 hours ago |
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Royal Tunbridge Wells
|
Phone | 5 days ago |
|
Cranbrook
|
Internet | 7 days ago |
|
Heathfield
|
Internet | 19 days ago |
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Royal Tunbridge Wells
|
Internet | 29 days ago |
|
Tonbridge
|
Total Blackout | 1 month ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Nick Parnell (@headcornweather) reported from Headcorn, England@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, EnglandTerrible commentators again on @btsport tonight
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandWould you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Emma brown (@lollifloss) reported from Maidstone, EnglandTrying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandMy 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Laura Ring (@mrslring) reported from Maidstone, England@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Stuart Smith (@sahara_marathon) reported from Leeds, England@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Dragon Signs (@dragonsigns) reported from Ticehurst, England@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Mark Hansell (@MarkHansell1) reported from Hadlow Down, England@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAt what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Jon Sadler (@Jonthemoney) reported from Kemsing, EnglandThe commentary on @btsport is so bad. Shinner! #cringe #LIVMUN
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RaeRubyRae (@RaeRubyRaeK) reported@MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!
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Martin (@WASNAPPER) reported@bt_uk At the third stroke I will have been sitting listening to your terrible music on hold for more time than is bearable. In the meantime my 85 year old mother is still without a useable landline, is 4 weeks acceptable to you?
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Michael E (@Michael35427696) reported@bt_uk We are not wasting 25 -30 minutes on the phone to speak to an advisor, you have our number on the complaint, but you dont bother calling us, we are talking to a new supplier if you dont want our business after 40 years with you then fine !!
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Restore Britain Moray (@theFMofficer) reported@bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom
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John Adams (@JohnAdamsEbble) reportedWhat a totally negative experience calling @bt_uk has been. I’ve been trying to cancel an order for a month without success. 12 calls, endlessly on hold listening to appalling music. NO ONE seems able or willing to revert the order. Complaint ref number C10003089417 @Ofcom
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Elton Murphy (@eltonmurphy) reportedHey, @btbusinesscare , our Business Broadband has been down all morning. Please check your DMs. Your website has been no help at all, sadly.
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ABC (@charl32647) reportedThere is no doubt that @bt_uk are one of the worst customer service companies in the UK if not the world. A total joke of a business.
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M.C. (@MCarvill180) reported@bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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Claire Rendall (@clairerendall1) reported@bt_uk I spent 54 minutes on hold trying to get through to you today on behalf of my elderly parents. Unacceptable #fail