1. Home
  2. ❯
  3. Companies
  4. ❯
  5. BT (British Telecom)
  6. ❯
  7. Horsmonden, England
BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Maidstone, Sevenoaks, Heathfield, Tenterden, and West Malling.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 35 minutes ago
Cranbrook E-mail 11 days ago
Royal Tunbridge Wells Internet 14 days ago
Royal Tunbridge Wells Phone 17 days ago
Maidstone Internet 18 days ago
Royal Tunbridge Wells E-mail 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • DoctorKoolBeans
    Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • headcornweather
    Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • KeetchMichael
    Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • callyauckland
    caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • mrslring
    Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • lollifloss
    Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • MarkHansell1
    Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • stubro1970
    Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • Jonthemoney
    Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • SebStJohn1
    Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh
    Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • coll_wild
    Grant Coll (@coll_wild) reported

    Utterly spineless from @btsport ! showing complete lack of support for their employees...if they tell the rangers they're not showing their games, and no money shall go their way, they'd soon change their stance on allowing their thug support to dictate who works there

  • Ricardo4579
    N (@Ricardo4579) reported

    Tommy Fury vs Jake Paul worst press conference in sports history. @btsport really selling this one 👏🏻

  • Steviemonster1
    Steviemonster (@Steviemonster1) reported

    .@btsport @ESPNUK not showing the #TerritorialCup @ASUFootball in the UK on Saturday night will force me to cancel my subscription to your service

  • William99338098
    William (@William99338098) reported

    @ManUnitedZone_ @btsport What Paul is saying may be right IF Ole's staff including Carrick were responsible for the most important part "The Tactics" and going by last nights performance it would seem the tactics were all down to Ole the team selection and the substitutions appear to be all down to Ole.

  • megoizzy
    megan eaves (@megoizzy) reported

    The @bt_uk broadband has been down for 2 days now and it's causing me major issues for my business. Anyone else in London experiencing this? Being saved by @EE but can't keep tethering to my phone forever BT...

  • jspearing1983
    J Spearing (@jspearing1983) reported

    @pigeonpants71 @bt_uk Have you heard anything more about this? Definitely issues today. It’s really slow and I can barely work!

  • HowardTrigg
    Howie T (@HowardTrigg) reported

    @bt_uk Working from home. Just changed to bt broadband, AWFUL. Engineer came to fix but made even worse. Open Reach coming today but worried what was done yesterday cannot be fixed by him. DESPERATE

  • cookscombs
    Mr Mapaya (@cookscombs) reported

    @bt_uk As I explained and showed you in the picture, that option isn’t working. It won’t allow me to do that. Do you have a complaint email address?

  • SerenaD57943826
    Serena Davenport (@SerenaD57943826) reported

    @bt_uk The live chat system is not working it's just crashed halfway through me making the complaint. Please provide an email address

  • soup_gazpacho
    Gazpacho_Soup (@soup_gazpacho) reported

    @bt_uk My Internet has been disconnecting constantly every 20 minutes, for the last week. My router goes orange and purple lights then it comes back after a few minutes but everything needs to sign back in. I run a business from home and its making it nearly impossible. HELP