BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Tenterden, Cranbrook, West Malling, Royal Tunbridge Wells, Maidstone, Tonbridge and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Total Blackout | |
| Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| West Malling |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Rogers
(@bliprogers) reported
@bt_uk Thanks but of course its open, you haven't fixed it! Excuse my scepticism but If you scroll back through messages I have been promised calls many times and these never happen unless of course I spend literally HOURS on the phone to you to find out things havent moved, yet again!
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alasdair fleming
(@alasdairflemin1) reported
@bt_uk Awww thanks...a copy-paste reply. Here's the already raised, 8 day old complaint numbers...how about BT resolves these before asking for the same details again. VOL013-549937166178 VOL013-547964570672
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⚓️LUCҜβΔΩ⚓️
(@Luckbao) reported
@bt_uk It’s not an order open reach won’t come and fix the phone line.
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tom b
(@TDBuckles84) reported
@BTCare as a current @EE BB customer do offer a service which allows you to switch as now need the TV function which EE dont offer.
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Tristan
(@trispretty) reported
@CallumHeinrich @bt_uk While I don't need/have a landline, I have used @Hyperoptic for years. So little downtime that I can't recall any. Quick responses to teething problems early on. 1Gb up & down. 100% can't recommend enough
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Matt
(@upthesaints) reported
@bt_uk So since ios14 im like others struggling with wifi. Ive got a smart hub 2 which i paid for. Im a longterm bt internet user (twenty years) I dont mind extending current contract still has 1 year. Im looking for a bt disc wifi to help wifi dropping issue.
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Klueless Klopp
(@KloppKlueless) reported
@bt_uk Of course there’s problems with the service. BT made Liverpool play at 12.30. Now jota is injured. Also I pay for 100mb internet and I’m lucky to get 20. As soon as the contract finishes I’m getting virgin
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smooth shitoryu
(@doddy990) reported
@bt_uk again don’t understand customer support what’s the use of having twitter support if can actually do anything useful
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David Coleman
(@DavidColeman33) reported
A simple home move... No problem with @SkyUK TV. But @BTCare? Oh my word! Move order put through 3 times after failing twice. Broadband switchover late. Now they're telling me I have a working copper telephone line but there's no copper on the premises!
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Sarah
(@ThicciDragon21) reported
@bt_uk telephone and internet wires have fallen off my elderly / vulnerable uncles house and landed on his car. He is getting no help on the phone please can I have urgent assistance?!!