BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, West Malling, Sevenoaks and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Aitken
(@aliballetbee) reported
@bt_uk my grandmas phone and internet is not working. Said can take 48 hours for a time to fix the problem. Can this be escalated as she’s a vulnerable person ? She needs the connection incase anything happens to her as she lives alone
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Lauren Hill
(@LaurenHill0808) reported
@bt_uk Having sort of intermittent problems.. like it’s bad for 3 nights.. then it’s ok for a bit… then it’ll start again… so I don’t know if it’s a BT issue or a my house issue lol
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Mark Mowbray
(@MarkMowbrayNE) reported
@sherbsvilletv @andyb7274 @bt_uk Sis you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix
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ChrisLee™
(@ChrisLeeTM) reported
Any idea how long our internet will be down, Bodmin Cornwall! @bt_uk We expect the usual disconnect each evening but it’s normally later than this!
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp I don’t know where to start @OpenreachHelp .. wrong exchange on the system, newly updated post codes not registered on Openreach databases. Nothing to do with BT, @bt_uk are trying to sort and aren’t getting far as the issues lie with
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TheLegend
(@TheLege44593269) reported
@bt_uk WHY would you have a distressing image for your opening add, horrible and disturbing sack your marketing team.
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Stephen Uzzell
(@StephenUzzell2) reported
@bt_uk That's a really awful and patronising response
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Bugs Bunny Esq.
(@JohnShort70) reported
@Mark_Whitelegge Going to go app. 7 day free trial through Amazon Prime, different email, and cancel this time. Eurosport not available via BTSport as add-on.
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Chloe Cresswell
(@ChloeRaccoon) reported
Client has @bt_uk VDSL. Line has issues, BT pushes client to 4G router. 4G is EE supplied and CGNATed, Client can't use their CCTV anymore due to lack of IP that can be port forwarded. BT's view: You shouldn't be using things like CCTV on our services
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Sid
(@s4ddique) reported
@bt_uk Said bye to BT after 15 years of service. Speeds inconsistent, disconnections, and failed engineer visits. And they are not the cheapest but the service has been extremely poor. 👋🏼👋🏼👋🏼