BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/19/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, West Malling, Royal Tunbridge Wells, Maidstone and Tonbridge.

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City Problem Type Report Time
United KingdomSevenoaks Wi-fi
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harveyball01 Harvey (@harveyball01) reported

    @IV_Haines @bt_uk beyond horrid

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported from Manchester, England

    @bt_uk Thank you. It's very frustrating that this wasn't provided at time of sale. It also doesn't seem right that there is now an additional expense required to guarantee basic service that we used to be able to rely on.

  • ianrohdebell Ian Rohde-Bell (@ianrohdebell) reported

    @bt_uk Yes, that confirms that you now supply a phone service that doesn't work in a power cut. What can be done to rectify this?

  • IV_Haines Tom Haines (@IV_Haines) reported

    @bt_uk 4 days in a row of bellow mid WiFi. This situation has angered me to the point where I feel the need to step in. Please help me

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported

    @bt_uk Well, finally an operative who seems to care. I have been promised a call back from him personally on Monday, to hopefully put an end to this appalling lack of customer care. Let’s wait and see, I’m not holding my breath….

  • TheRunningManZ TheRunningManZ (@TheRunningManZ) reported

    @jimbob4224 @bt_uk @skytv Yeah, I got Mums down from £46 to £30 today with Netflix included now and not at the old price. They’d been overpaying for years.

  • gwibble_ Jack Intrawong-Potts (@gwibble_) reported

    @bt_uk It is Absolutely shameful that yesterday I spoke to the retention team and was offered Full Fibre 100 at £34.99 a month with no flex on the price at all. I contact BT pretending to be a new customer and I am offered the same Full Fibre 100 Package at £29.99 and £300 Credit

  • MikeTheSweeney Mike 🐈 📚 🎶 💊 (@MikeTheSweeney) reported

    @Alanm2021 @wmhsoj I’ve had to ring @bt_uk 4 times in the past two weeks and the holding time has never been longer than a minute. And this was on weekdays.

  • sez1842 Sez Katherine (@sez1842) reported

    @paullewismoney @bt_uk It's a terrible idea. Absolutely no signal for any network for about 7 miles round us. Elderly population. Regular power cuts. Just dangerous!!

  • battleoftheswam 🇺🇦 (@battleoftheswam) reported

    @bt_uk Who said an issue, this is because of the speeds you offer in my area, dreadful speeds