BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 03/23/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Sevenoaks, Heathfield, Tenterden, Cranbrook, West Malling and Tonbridge.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Phone
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomSevenoaks Internet
United KingdomHeathfield Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk Thanks I have written to this address before. I need some sort of ref number for them to pick this conversation so finally I have lines which I am paying for & not receiving full service.

  • Pcis4000 Pcis (@Pcis4000) reported

    @bt_uk Is there currently a service outage happening? We're having much lower speeds than normal and I've just found out multiple other people seem to be suffering the same thing

  • LordProtector11 Lord Protector (@LordProtector11) reported

    @bt_uk There are lots of people on there reporting the same problem It appears it was released before all the glitches had been ironed out

  • bethsmummic michaela dyer (@bethsmummic) reported

    @bt_uk my 84 year old, frail, post stroke, mum in law has no phone connection for the 3rd time in 12 months. Every time I have to contact you and go through a long winded process where you fix it, then last time you mistakenly charged £107 to fix it, and I had to chase refund 1/2

  • OSullivan Dr Jack O'Sullivan (@OSullivan) reported

    @bt_uk Hi, I cancelled my BT service several months ago but I am getting monthly invoices which show my account in credit. I live outside the UK and note you don't provide a contact email. Can you advise? Thanks.

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @bt_uk Same Problem with Banks and others They all want details regardless of security compromised . May be @WhichUK who have given you the top company need to look at as we are member. Why my account is compromised, phone put down, framed , lines in use by others......

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @btbusinesscare It is residential account . Only opened last April with disclosure that my lines are hacked have problem going for years. I aslo said that I will scream if BT lines are not secure which you advertise.... If you can trace me as only a few write to CEO ....

  • JohnSaltyjohn John S (@JohnSaltyjohn) reported

    I've just spent the most frustrating two hours of my life with @bt_uk trying to sort out a simple billing issue. I am no closer to a solution. I'm just going to cancel the whole deal and go to someone else. Huge corporations suck at customer service.

  • fergedabaadit chris (@fergedabaadit) reported

    Called @virginmedia this morning as we also got the blank screen after ordering the #FuryWhyte event, customer services are denying that anything was wrong with the PPV stream or that they had any reports of it being a problem. Seems they've opted for absolute denial! @btsport

  • CallumENMills Callum Mills (@CallumENMills) reported

    @bt_uk What's the craic with this unbreakable connection ? Haven't had any Internet all day it hasn't connect to EE once. Think we might hafto cancel if it doesn't do what it says.