BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Tonbridge, Tenterden, Royal Tunbridge Wells, Crowborough, Maidstone, Aylesford, Sevenoaks, and Heathfield.

City	Problem Type	Report Time
West Malling	Internet	3 hours ago
Tonbridge	Internet	3 days ago
West Malling	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Andrew Crowe (@AndrewCrowe11) reported 7 seconds ago from Kings Hill, England

  @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

• 
  Queen Cooky 🗝 (@cookyh) reported 1 minute ago from Leigh, England

  Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

• 
  Emma brown (@lollifloss) reported 3 minutes ago from Maidstone, England

  Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

• 
  Andrew Erskine (@erskineandrew) reported 7 minutes ago from Sevenoaks, England

  For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

• 
  Richard Locke (@RLocke1984) reported 10 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  Dragon Signs (@dragonsigns) reported 10 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Seb St John (@SebStJohn1) reported 11 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Seb St John (@SebStJohn1) reported 11 minutes ago from Royal Tunbridge Wells, England

  We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

• 
  Helen Deller (@helsdell) reported 14 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  caroline auckland (@callyauckland) reported 19 minutes ago from Royal Tunbridge Wells, England

  . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

• 
  Michael keetch (@KeetchMichael) reported 21 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  Stuart B (@stubro1970) reported 24 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Andrew Crowe (@AndrewCrowe11) reported 29 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Alister FULTON (@baldybeardyguy) reported 32 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Laura Ring (@mrslring) reported 33 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Mark Hansell (@MarkHansell1) reported 35 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Kevin C (@kevcorb) reported 48 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Jon Sadler (@Jonthemoney) reported 51 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Susan Rooney (@SueRooVan) reported 54 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Seb St John (@SebStJohn1) reported 55 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 3 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  J (@jaysta1979) reported 6 minutes ago

  @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

• 
  Amanda Eastwood (@eastwap) reported 6 minutes ago

  @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

• 
  grace hooper (@messalinahooper) reported 8 minutes ago

  @bt_uk how long do I muck around with the chat bot, refresh everything etc before I give up and go to bed early. Again. Tell me if I need a booster or ket me out of this horrible 4 week nightmare

• 
  IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported 9 minutes ago

  @bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.

• 
  💫Adam👀 (@The_Change_666) reported 10 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Amanda Eastwood (@eastwap) reported 10 minutes ago

  @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

• 
  Chris (Christina) (@GalanthusA) reported 11 minutes ago

  @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

• 
  Norman Wilson (@nwwilson) reported 13 minutes ago

  @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 13 minutes ago

  @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable