BT (British Telecom) Outage Report in Horsmonden, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (8%)
-
Total Blackout (6%)
-
E-mail (6%)
-
TV (2%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Maidstone, Aylesford, Cranbrook, Crowborough, West Malling, Tenterden and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Internet | |
| Maidstone |
Internet | |
| Heathfield |
Internet | |
| Maidstone |
Internet | |
| Aylesford |
Wi-fi | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
-
Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
-
Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
-
Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
-
Jon Sadler
(@Jonthemoney) reported
from
Kemsing, England
The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
-
Nick Parnell
(@headcornweather) reported
from
Headcorn, England
@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
-
Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
-
Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
-
Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
-
Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
C. Davies Antiques
(@cdaviesantiques) reported
@bt_uk Please dm me as we have a problem with an account
-
Jacob Smith
(@jacobsmith967) reported
@bt_uk yesterday I paid for the one month sports pass (£25) and the money was charged, the login details I used are “incorrect credentials” and I cannot get into the account to watch the football. I have been on the phone yesterday for 1 hour with a lady who told us to call back-
-
Michael Oglesby
(@MichaelOglesby) reported
@theglennkelly @bt_uk @TPLINKUK Network capacity is also dictated by the device, what version of WiFi they have etc.
-
Arun
(@a12unv) reported
@bt_uk hi, I’m wondering if you can help. I’ve received conflicting information regarding my engineer visit tomorrow from yourselves and Openreach. Can you tell me if the visit is going ahead and whether the engineer will be entering my property to install the ONT modem?
-
a couple of ideas
(@acoupleofideas) reported
@btbusinesscare I am very disappointed broadband speed. First you gave us a wrong date to start the service and second we are in a difficult situation because you did not notify the other service provider of the change. And also you sent one of the items in my order incorrectly.
-
Emma T
(@EmmaLou_London) reported
@bt_uk my elderly nan has had problems with her phone all week, she can’t call out. Engineer came out on Monday, fixed it but it’s still not working, everyday this week we have been told that an engineer would be out the next day and no one has turned up?
-
Martin Huntbach
(@MartinHuntbach) reported
Moved house and booked a @bt_uk engineer to come out to set up a new line. Waited all day only to find out the booking had been cancelled (without telling us) still no communication. WTF?
-
a couple of ideas
(@acoupleofideas) reported
@btbusinesscare the call center guy told me you can use wide area network and we will give you a service on copper cabe will start 4th of feb. Ofcoursw I said ok. Today we connect the service but it’s too slow just 10-13Mb download 1Mb upload. Your wide area nw speed is better!
-
India Willoughby
(@IndiaWilloughby) reported
Hi @btsportfootball - someone has put your crowd noise microphone down the toilet #BTSport #TOTCHE
-
Aviel "The Skysung"
(@Aviel_VA) reported
@bt_uk Hey there Martin, sorry about the delay. Got the diagnostics running now with the text service and I’ll let you know :)