BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Maidstone, Tonbridge, Royal Tunbridge Wells, and Cranbrook.

City	Problem Type	Report Time
Heathfield	E-mail	3 days ago
Maidstone	Internet	3 days ago
Tonbridge	Wi-fi	4 days ago
Royal Tunbridge Wells	Internet	11 days ago
Royal Tunbridge Wells	E-mail	11 days ago
Royal Tunbridge Wells	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Rob Bagley (@DoctorKoolBeans) reported 3 minutes ago from Maidstone, England

  @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

• 
  Andréa Avena (@andrea_avena) reported 5 minutes ago from Tenterden, England

  @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

• 
  Andrew Crowe (@AndrewCrowe11) reported 9 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Alister FULTON (@baldybeardyguy) reported 15 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Richard Locke (@RLocke1984) reported 24 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  Queen Cooky 🗝 (@cookyh) reported 26 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Stuart Smith (@sahara_marathon) reported 29 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Seb St John (@SebStJohn1) reported 31 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  Mark Hansell (@MarkHansell1) reported 32 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Stuart B (@stubro1970) reported 33 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Helen Deller (@helsdell) reported 34 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  caroline auckland (@callyauckland) reported 35 minutes ago from Royal Tunbridge Wells, England

  . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

• 
  Dragon Signs (@dragonsigns) reported 36 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Seb St John (@SebStJohn1) reported 39 minutes ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Laura Ring (@mrslring) reported 47 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Jon Sadler (@Jonthemoney) reported 48 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Nick Parnell (@headcornweather) reported 49 minutes ago from Headcorn, England

  @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

• 
  Seb St John (@SebStJohn1) reported 50 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Michael keetch (@KeetchMichael) reported 53 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  Stuart B (@stubro1970) reported 56 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DemonicSuccubus (@MissSatanism) reported 3 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  Graeme Davis (@GraemeDavis) reported 5 minutes ago

  i’m trying and failing to report a broadband problem to @bt_uk - online is an endless loop to linecheck (fault found), chat message won’t open, phone sends to txt not a person, txt is a very long wait on a charged-for line. How does anyone ever contact BT?

• 
  DemonicSuccubus (@MissSatanism) reported 6 minutes ago

  Nah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 7 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  Ann Merrigan (@MerriganAnn) reported 9 minutes ago

  @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

• 
  fuey (@hongkongfu3y) reported 13 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Lee Williams (@LeeWilliams154) reported 14 minutes ago

  @bt_uk I cannot find the option for online chat, I am disabled and need a reliable land land service, I use Starlink as my Internet provider.

• 
  Steve (@SanatoriumSteve) reported 16 minutes ago

  @bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!

• 
  Amy Lou (@Lashes_N_Ink) reported 19 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  Dean Hazell (@Deano01973) reported 19 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.