BT (British Telecom) outages and service status in Horsmonden, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Horsmonden, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (45%)
- E-mail (18%)
- Wi-fi (18%)
- Total Blackout (9%)
- Phone (9%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horsmonden, England
The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Royal Tunbridge Wells, Crowborough, Maidstone, Aylesford, Sevenoaks, Heathfield, and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden
|
14 days ago | |
|
Royal Tunbridge Wells
|
Internet | 15 days ago |
|
Royal Tunbridge Wells
|
Internet | 15 days ago |
|
Royal Tunbridge Wells
|
Internet | 18 days ago |
|
Crowborough
|
Wi-fi | 18 days ago |
|
Maidstone
|
Internet | 18 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Emma brown (@lollifloss) reported from Maidstone, EnglandTrying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Michael keetch (@KeetchMichael) reported from Maidstone, EnglandBT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Jon Sadler (@Jonthemoney) reported from Kemsing, EnglandThe commentary on @btsport is so bad. Shinner! #cringe #LIVMUN
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Laura Ring (@mrslring) reported from Maidstone, England@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Nick Parnell (@headcornweather) reported from Headcorn, England@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Richard Locke (@RLocke1984) reported from Tenterden, EnglandWhat the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAt what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, EnglandTerrible commentators again on @btsport tonight
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Alister FULTON (@baldybeardyguy) reported from Ditton, EnglandWoke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAnother day, another non delivery of @bt_uk broadband service!
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Dragon Signs (@dragonsigns) reported from Ticehurst, England@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma (@88ejackson88) reported@bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?
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Lee Ralph (@LeeKRalph) reported@bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@IQuitMuskspace @bt_uk I dont know why @Ofcom allow them to repeatedly get away with such bad service. I hope you get sorted soon.
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Markie_mark (@markie_sumark) reportedDay 8, Landline Still doesn’t work and now not even any contact from @btbusinesscare Terrible for our business.
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DomJo (@DomusCaligari) reported@RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.
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pamps (@philwer29) reported@btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.
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John Richards (@Johnty14) reported@bt_uk Please send me the details of how to make a formal complaint and the information to which ombudsman should be also informed.
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National Grid UK Customers (@gridcustomersuk) reported@bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.