BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 12/29/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Sevenoaks, Tonbridge, Maidstone and Crowborough.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomSevenoaks Wi-fi
United KingdomTonbridge Phone
United KingdomMaidstone Internet
United KingdomTonbridge Internet
United KingdomMaidstone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _yassii_ Yaz (@_yassii_) reported

    @bt_uk what the hell is going on with your internet? Been having issues the past few days, texted BT and said a fault in services, so you can charge us for a error on your side. We don’t want to spend more money, we should get for what we pay for. This is like talk talk internet

  • kati_wilkinson2 Kati (@kati_wilkinson2) reported

    @bt_uk having no internet since Tuesday and 2x engineers but still nothing.. when you have to work from home its so frustrating. Please help 😢

  • BlondeKeeley MissBlondeDitzyKeeley (@BlondeKeeley) reported

    @bt_uk Thx Kelly, but calls are never answered :-(

  • serpensalbus_wb Adam White-Bower (@serpensalbus_wb) reported

    @bt_uk It's not 'unbreakable'. It's resilient. And even then, unless @bt_uk are claiming that neither side will fail then it is 'breakable'. Very misleading advertising.

  • cheesy_monkey Cheesy Monkey (@cheesy_monkey) reported

    Why isn’t there an option to throw off unknown users from your local network, @bt_uk? My connection’s collapsed and my router’s showing a bunch of unknowns which I can’t deal with.

  • gxmorris Georgia Morris (@gxmorris) reported

    @bt_uk my app isn’t working won’t let me view deals, pls help

  • AyBarker92 Alex Barker (@AyBarker92) reported

    @bt_uk Yeah bud it’s in now when testing it on Ps it connects fine but fails at PSN stage. Mind is blown never came across this before especially when online earlier today 🙈

  • dannyjc09 DJC (@dannyjc09) reported

    Hey @bt_uk. I’ve lost all my non subscribed HD channels! They weren’t working so I’ve retuned the Box and they’ve all gone. 25+ channels. It’s not the arial or signal as I’ve got the channels on other TVs and when I connect directly without the box! #bttv

  • deandwt Dean (@deandwt) reported

    @bt_uk any updates on the broadband outage in CF44 please?

  • malonedel Derek Malone (@malonedel) reported

    @bt_uk Our home landline is ringing all morning with people saying they've just had missed calls from our number? Can you help? @BTCare