BT (British Telecom) outages and service status in Horsmonden, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Horsmonden, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horsmonden, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Heathfield, and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Wi-fi | 24 days ago |
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Royal Tunbridge Wells
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Phone | 27 days ago |
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Cranbrook
|
Internet | 30 days ago |
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandWould you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Alister FULTON (@baldybeardyguy) reported from Ditton, EnglandWoke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Stuart Smith (@sahara_marathon) reported from Leeds, England@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Kevin C (@kevcorb) reported from Royal Tunbridge Wells, EnglandThanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandWe still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, EnglandAnother day, another non delivery of @bt_uk broadband service!
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Richard Locke (@RLocke1984) reported from Tenterden, EnglandWhat the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Dragon Signs (@dragonsigns) reported from Ticehurst, England@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandMy 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Laura Ring (@mrslring) reported from Maidstone, England@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Andréa Avena (@andrea_avena) reported from Tenterden, England@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Nick Parnell (@headcornweather) reported from Headcorn, England@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Michael keetch (@KeetchMichael) reported from Maidstone, EnglandBT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Drummond (@robertd1981) reportedUsual poor service from @btmailhelpdesk 87 yr old M-i-L left without help getting her ipad connected to internet using modem. Obviously can't be bothered to spend the extra few minutes to help out a customer. @bt_uk
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RichNotRich (@sideangleballs) reported@bt_uk @btbusinesscare @BTBusiness Broadband down all morning. Constantly being told there are no faults is not helping me get online. Help please 🙏
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@Walesguy2 @bt_uk BT can't fix this. Many customers have had this problem, I'm one of them. They hope you will give up.
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mungo's mouthpiece (@MungoMouthpiece) reported@bt_uk Never mind my 'feelings', what about the threats & illegality? 'Reaching out' to a team that can only parrot the official narrative won't help. It's the ones at the top that need to have their dictatorial mentality reined in. I reiterate; it's ILLEGAL!
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Joey (@laggyteabag) reported@bt_uk Im helping an neighbour try to log into their BT account. They've set a password a dozen times, and they can log into their BT emails on a browser without any issues, but trying to log into the BT app flags an incorrect password error. Is their any guidance for this?
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GG (@G1NG3R_N1NJA_13) reported@bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported@riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internet….Had to use my phone as a hotspot! Remember the good old days of it’s good to talk!
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Jason (@Jason_g_117) reportedYo @bt_uk @BTGroup I signed up for a £32 a month broadband, now yous are charging me £52 only a few years later, yous make a 30 day notice of cancellation so yous milked another bill out of me after receiving your "excellent customer service". Corporate greed, never again
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GerryC🏇🏾 (@Epsom1780) reported@bt_uk please, please when will Openreach fix the cable damage that has affected residents in Grange Estate, Church Crookham! We’ve had no landline or internet for a week now! Residents are phoning their suppliers, but are having no updates! This is getting beyond silly!!!!
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Justine (@bean0509) reportedCustomer service really is everything. @bt_uk has the best customer service in the country in my opinion and I’ve spoken to a lot of companies. I’d rather have someone helpful to talk to than have 42 extra club card points a month.