BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Maidstone, West Malling, Royal Tunbridge Wells, Cranbrook and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Wi-fi | |
| Maidstone |
Internet | |
| West Malling |
||
| Royal Tunbridge Wells |
Internet | |
| Cranbrook |
Internet | |
| Sevenoaks |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Jon Sadler
(@Jonthemoney) reported
from
Kemsing, England
The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Nick Parnell
(@headcornweather) reported
from
Headcorn, England
@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Bolitho
(@fabnewlous) reported
@bt_uk my broadband just shut down and the LOS light on the socket is red. Can you help please
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Lisa Morris
(@lisa6421) reported
@bt_uk supposed to be getting super fast broadband at over 425 and we are not getting the service we are paying for
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Lisa Gill
(@lippy72us) reported
@bt_uk absolutely shocking service today, rang to set up broadband packages, advisor added on entertainment packages without my consent, totally (higher) different prices from P/call to email confirmation on the packages for both our houses. Not happy at all
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Corehard Limited
(@NRSWA) reported
Apologies to all our clients if you are having difficulty contacting us. We have been without a phone service since November and were hoping that BT would have been able to resolve this by now. In the meantime please contact us through our website. @bt_uk
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Balu Rajguru
(@BaluRajguru) reported
@bt_uk No reply yet. Emailed them yesterday and again twice today. Also called customer service who could not see any other way to speak to them other than emailing. The complaints team have replied stating they will take up to two days to get back to me
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Rosemarie Sallufi
(@RoseSallufi) reported
@bt_uk You can't even notify my mother who is a vunerable customer that you are taking her landline down for maintenance....Then you cannot communicate to a real or helpful person anywhere to get support. Considering u r a Comms company YOUR COMMUNICATION IS A BLOODY JOKE
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Therion Ware #FBPPR #FBPE #Truss: series imbecile.
(@TherionWare) reported
And to top it all, @bt_uk have failed to again failed to fix my broadband by the promised time. Only the 6th failure and they still want me to pay the bill, despite being completely cut off from phone and internet. Been out since 2022-12-17 04:52
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Tom
(@umacf24) reported
@bt_uk We're back. So how can a DSLAM reset, if that's what it was, be booked for four days? This all feels like Openreach are not in control of their network, or that you can't rely on their service level.
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NeilVose
(@neilvose) reported
42 days now and BT still has not activated my new broadband account. Horrific service. The combo of BT and OpenReach not exactly agile. No one appears to be accountable. @bt_uk @OpenreachHelp. To cap it all, they send me bills for services that I'm still waiting for. Laughable.
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Lisa
(@LMuttl) reported
@bt_uk Mmm. As ours was never actually sorted by BT, broadband disconnected by BT and then 2 weeks later our phone line and then emails, 7 weeks later stull nit sorted so had to go to Sky and so far much better