BT (British Telecom) Outage Report in Horsmonden, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (7%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Royal Tunbridge Wells, Maidstone, Sevenoaks, Heathfield, Tenterden and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
||
| Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
||
| Sevenoaks |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@RandyWatson6969) reported
@bt_uk Please be aware everyone that British telecom do not care about their customers and I urge you not to aquire their broadband services. I have been ripped off this year after being a loyal customer for 5 years. Absolutely disgusted and I suggest you shop elsewhere
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Phil Mckeag
(@PhilMckeag) reported
@bt_uk trying to watch the Man City game on bt sport and the picture is absolutely disgraceful why am I paying you money when you can’t deliver your service absolute joke !!!! 😡😡😡😡😡
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Chris S
(@chrisscribbles) reported
@bt_uk Hello, are you aware of any issues in the TR27 area of Hayle Cornwall? My broadband is down and the usual fixes have not rectified it
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Chris
(@henderson_exp) reported
@bt_uk what’s the best way of finding out when the engineer is coming to my house? My internet here is so poor, I’ve been unable to work this afternoon. I scheduled a visit last week but I really can’t wait much longer
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Sara Abdellatif
(@Sara_latif1) reported
@bt_uk I will do that Claire. But I lost all hope with BT. three weeks of unfulfilled promises. Long calls. No solution. Each agent gives me a promise. I call the next day I found that request is cancelled and I need to book again and again appointments.
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Kaazz
(@Kaazz_Mufc) reported
They removed the Manchester United game from BT Sport tonight because they knew the game would get more viewers than the two champions league games. **** you @btsport
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Dan Morley
(@letemcome69) reported
@FootyLimbs Here you go @SkySports @btsport people don’t want to see ‘the players’ at these moments, they want to see Dave the plasterer rolling down the stairs, Mark the Sparky jumping all over 6 people he doesn’t know. Paul the scaffolder giving it the home end! Get with it.
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BT Business Care
(@btbusinesscare) reported
@hotelvisit Good afternoon Vit, I am sorry to hear you have been unable to get through to anyone, and when you have, you have been cut off! If you want to drop us a DM, I will be more than happy to assist, or pass you through to @bt_uk for support! Thanks Sean.
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𝙅𝙖𝙢𝙞𝙚 🇬🇧
(@Jamie_1872) reported
@btsport app not working for anyone else? Tried it on both phone and PS5
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Craig X-ECUTE
(@dj_xecute) reported
@bt_uk I need to get an new hub, but not paying the extra it costs as the one we currently have isn’t doing it’s job properly but don’t agree with paying that price as already paying for a below standard service. Should be included surely.