BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Cranbrook, and Sevenoaks.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	5 days ago
Royal Tunbridge Wells	E-mail	5 days ago
Royal Tunbridge Wells	E-mail	6 days ago
Royal Tunbridge Wells	Internet	6 days ago
Royal Tunbridge Wells	Wi-fi	7 days ago
Royal Tunbridge Wells	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Seb St John (@SebStJohn1) reported 2 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Nick Parnell (@headcornweather) reported 8 minutes ago from Headcorn, England

  @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

• 
  Stuart Smith (@sahara_marathon) reported 8 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Seb St John (@SebStJohn1) reported 9 minutes ago from Royal Tunbridge Wells, England

  We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

• 
  Emma brown (@lollifloss) reported 11 minutes ago from Maidstone, England

  Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

• 
  Seb St John (@SebStJohn1) reported 16 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  Stuart B (@stubro1970) reported 16 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

• 
  Susan Rooney (@SueRooVan) reported 16 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Queen Cooky 🗝 (@cookyh) reported 25 minutes ago from Leigh, England

  My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

• 
  Dragon Signs (@dragonsigns) reported 28 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Andrew Crowe (@AndrewCrowe11) reported 29 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Richard Locke (@RLocke1984) reported 29 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  All Arsenal Chatter (@allarsenalchat) reported 33 minutes ago from Royal Tunbridge Wells, England

  Terrible commentators again on @btsport tonight

• 
  Alister FULTON (@baldybeardyguy) reported 42 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Queen Cooky 🗝 (@cookyh) reported 43 minutes ago from Leigh, England

  Currently in a phone queue to @bt_uk customer services, 20 minute wait!

• 
  Laura Ring (@mrslring) reported 44 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Andrew Crowe (@AndrewCrowe11) reported 46 minutes ago from Kings Hill, England

  @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

• 
  Mark Hansell (@MarkHansell1) reported 51 minutes ago from Hadlow Down, England

  @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

• 
  Queen Cooky 🗝 (@cookyh) reported 56 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Helen Deller (@helsdell) reported 60 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Morwenna Moseley (@Morwenna41) reported 9 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

• 
  fuey (@hongkongfu3y) reported 12 minutes ago

  @bt_uk Ah ok thanks. I did try that and got pushed to an online help which wasn’t appropriate for my query. Will try again

• 
  Mark Haynes (@IQuitMuskspace) reported 15 minutes ago

  .@bt_uk @WeAreOpenreach WHAT A SHAMBOLIC BUNCH OF HAPLESS BUFFOONS YOU ARE. ALL I WANT IS RAMS AHEAD OF AN INSTALL AS YOU GOT IT WRONG LAST TIME. THEY HAVE BEEN PROMISED BUT NEVER DELIVERED. YOUR 'GUIDES' LIE TO CUSTOMERS. I HAVE EVIDENCE.

• 
  Simon Bowler (@simonjbowler) reported 15 minutes ago

  @bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.

• 
  Mark Howell (@MarkTheSnap) reported 20 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  Clive MacDonald (@clivemacd) reported 22 minutes ago

  @bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.

• 
  David Keight (@dkeight) reported 23 minutes ago

  @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

• 
  Simon (@thfcsimonm) reported 30 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  Gloria (@GloriaJudd810) reported 33 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

• 
  Scott Weller (@ScottWeller1974) reported 38 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for