BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Tenterden, Cranbrook, West Malling, Royal Tunbridge Wells, Maidstone, Tonbridge and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Total Blackout | |
| Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| West Malling |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emmanuel Kweku Apaloo
(@ApalooK) reported
After 4+ years of defrauding and overcharging for our home broadband subscription whilst ignoring our complaints, @bt_uk have the audacity to send a bill to this flat for £21.07 claiming that our service stopped on 24 June whereas it was transferred to @TalkTalk in Dec last year
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Darren Hulse
(@DazzHulsee) reported
@bt_uk Well obviously yes if you supply the service and don’t charge extra??
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Anthony Crook
(@YawnoftheDad) reported
Only use this once a week. But once a week it never fails to, well, FAIL. Any feedback here @btsport ??
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Badgerastic is that even a word
(@MervynWilliams) reported
@btbusinesscare how can bt say that A faulty router is not a service fault, therefore wanting me to pay for an engineers visit. The engineer never even had a replacement router on board !!!
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Paul Fitzsimons
(@paulfitzsa) reported
@bt_uk Moved house yesterday and booked hub installation weeks ago to existing point - fitter eventually rocked up after 3pm - decided “too difficult” - really bad attitude and needed for work and school - dreadful service no help at all
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Donna Toms
(@MrsHawkins098) reported
@BTCare how are you meant to organise cancelling a service when 1 you’re on hold for nearly an hour then get cut off 2 when you eventually speak to someone they have an error on screen and will ring you straight back…but don’t!!! 3 hours later still no call back!!!!
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Spin
(@SpinShitposting) reported
@thismynewhandle @Terranc54832780 @bt_uk It be alot wiser to just say "oh my bad I didn't realise she was talking purely about social media." Over resorting to ahominems lol. Winning debates on twitter shouldn't be how you self actualise yourself bud
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Bill Bankes-Jones 🕷
(@billbj) reported
Hello there @bt_uk, can you help me? I've been holding on the phone to BT for ten minutes now. I was supposed to switch from EE to BT Mobile last friday, a week ago. I still haven't received a sim card. As a result, I'm now cut off, but can't get going with BT. What can I do?
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Scott Martin
(@hex) reported
@bt_uk @shazzah_harm It's hard to cram relevant details into a tweet. That didn't include that this is also the second mini hub we've had from you as the first was faulty. Overall, this process has been incredibly frustrating and unbelievably slow
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Donna Toms
(@MrsHawkins098) reported
@bt_uk how are you meant to organise cancelling a service when 1 you’re on hold for nearly an hour then get cut off 2 when you eventually speak to someone they have an error on screen and will ring you straight back…but don’t!!! 3 hours later still no call back!!!!