BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Cranbrook, and Sevenoaks.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	5 days ago
Royal Tunbridge Wells	E-mail	5 days ago
Royal Tunbridge Wells	E-mail	6 days ago
Royal Tunbridge Wells	Internet	6 days ago
Royal Tunbridge Wells	Wi-fi	7 days ago
Royal Tunbridge Wells	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Mark Hansell (@MarkHansell1) reported 1 minute ago from Hadlow Down, England

  @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

• 
  Susan Rooney (@SueRooVan) reported 3 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Stuart Smith (@sahara_marathon) reported 5 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Mark Hansell (@MarkHansell1) reported 5 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Seb St John (@SebStJohn1) reported 8 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  Stuart B (@stubro1970) reported 8 minutes ago from Horsmonden, England

  @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

• 
  Rob Bagley (@DoctorKoolBeans) reported 14 minutes ago from Maidstone, England

  @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

• 
  Seb St John (@SebStJohn1) reported 15 minutes ago from Royal Tunbridge Wells, England

  We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

• 
  Queen Cooky 🗝 (@cookyh) reported 16 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Andrew Crowe (@AndrewCrowe11) reported 16 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Emma brown (@lollifloss) reported 25 minutes ago from Maidstone, England

  Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

• 
  Helen Deller (@helsdell) reported 28 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  Queen Cooky 🗝 (@cookyh) reported 31 minutes ago from Leigh, England

  Currently in a phone queue to @bt_uk customer services, 20 minute wait!

• 
  Andrew Crowe (@AndrewCrowe11) reported 33 minutes ago from Kings Hill, England

  @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

• 
  Andrew Erskine (@erskineandrew) reported 33 minutes ago from Sevenoaks, England

  For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

• 
  Stuart B (@stubro1970) reported 39 minutes ago from Horsmonden, England

  @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

• 
  Jon Sadler (@Jonthemoney) reported 45 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  George and Karen Bowles (@BowlesAnd) reported 50 minutes ago from Tonbridge, England

  @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

• 
  Seb St John (@SebStJohn1) reported 50 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

• 
  Alister FULTON (@baldybeardyguy) reported 51 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MouseMat (@andymousemat) reported 8 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Brian McBride (@brian_mcbride1) reported 10 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 15 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  The Evolution Of Life (@TEOL85) reported 17 minutes ago

  @bt_uk all especially as it's been working on a constant properly for the first 3 months after January installation it is your end especially if far away countries are getting the same issue of backup feeds cutting in instead of the show to come out then it randomly comes out of nowhere

• 
  Abbie Ruth Sharland (@AbbeyGale99) reported 17 minutes ago

  @bt_uk hello I’m in year one of my two year contract but need to terminate my contract from this September for university. Will I be charged for this?

• 
  Scott Weller (@ScottWeller1974) reported 20 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for ?!

• 
  Philip Aggrey (@Felipe_Grey95) reported 23 minutes ago

  Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 27 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  mark stratford (@stratfordmark) reported 28 minutes ago

  @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

• 
  keely (@keely490544) reported 30 minutes ago

  @bt_uk absolutely diabolical log in **** with BT now . email, password, code to email & code to mobile WTF