BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 02/23/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Tenterden, Cranbrook, West Malling, Royal Tunbridge Wells, Maidstone, Tonbridge and Sevenoaks.

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City Problem Type Report Time
United KingdomHeathfield Total Blackout
United KingdomTenterden Wi-fi
United KingdomCranbrook Phone
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomMaidstone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Trustkarma11 FTP (@Trustkarma11) reported

    @wilxywoo @EE @btsport I'm having the same problem.

  • Sidenhill Steve Bux (@Sidenhill) reported

    The experience with @btbusinesscare has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. After 6 weeks waiting I have cancelled my order to go with @XLNBusiness

  • j4ykd Jay (@j4ykd) reported

    I have had no update, no contact to tell me when the revised install will take place and have been on the phone to the service team for 90 mins to complain 3 days ago with no update. @bt_uk this is unbelievably poor service and please advise?

  • jimhotep jim (@jimhotep) reported

    @bt_uk Why is my broadband speed so slow? It seems we're paying a decent service but actually recieving between 0.96 and 3.56mps. why?

  • Sidenhill Steve Bux (@Sidenhill) reported

    @btbusinesscare I’ve had no update. The experience with BT has been awful. Speaking to people in sales is easy trying to talk to someone in customer support is a nightmare. I have cancelled my order to go with XLN.

  • Outofthe_Shadow Out of the Shadows (@Outofthe_Shadow) reported

    @bt_uk I need to speak to someone above customer service. No disrespect to you directly, but I have been trying to have my voice heard since June. What I need is someone within the management team to contact me directly.

  • Snye1986 Steve Nye (@Snye1986) reported

    @EE @btsport I dm’d you nearly two days ago and no reply any chance of some help

  • RheiaSmith_ rheia smith (@RheiaSmith_) reported

    Would love @bt_uk to explain to me why they slow my internet down to barely usable, if not completely unusable, at night time, every night. Definitely don’t pay these prices to get switched off.

  • j4ykd Jay (@j4ykd) reported

    @bt_uk The issue on install day, according to the engineer Robert, was that as there were no steps on the BT Pole in the road so a Hoist was required and would be coming soon. It never turned up and I never heard anything again as Robert said I would be contacted within 48 hours.

  • WHUFCC NIJA (@WHUFCC) reported

    @bt_uk any reason me and all my neighbours Internet has gone down and all the test says its working fine....