BT (British Telecom) Outage Report in Horsmonden, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Tenterden, Cranbrook, West Malling, Royal Tunbridge Wells, Maidstone, Tonbridge and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Heathfield |
Total Blackout | |
| Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| West Malling |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@masonda1) reported
@bt_uk just been cut off from a very rude customer service advisor called Ethan who has cancelled all my services when I only requested to cancel the tv package due to numerous false promises made by your customer services regarding my broken box. Please advise how I can sort.
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steve
(@windypoos) reported
@bt_uk I know when we call this number the customer value team will have none of the information I gave to you today. We will just have to start all over again.
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Liver and Bacon* 🇪🇺🇺🇦
(@Liver_and_Bacon) reported
Why the fck is the spurs game at 19:45 on a Saturday?? Who make these stupid fcking decisions??? @btsport ??
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hello
(@Sunshine5320) reported
@bt_uk I’ve had issues with my internet since 1pm yesterday and got a message to say I’m going to be without it till 7/04! Please help I work from home!!
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@bt_uk @Ofcom No BT broadband or landline service since 29/01/22, I contacted you to to get this sorted out but your bot does not allow me to get this done I've now paid over £100 to you & had nothing in the way of a service, now a 3rd bill Why should I be paying you for this? >>
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Emily Locke
(@MakerEmilyLocke) reported
My @bt_uk Internet isn't staying connected for more than 30 seconds at a time :/ I've been asking for ages to go on fibre to the box but there's no bandwidth in my area. It really really sucks.
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Paul Oehme
(@PaulOehme3) reported
@bt_uk are your bt TV set up boxes having problems as I was watching a program and the picture was purple went to string and changed it from 1080p to 1080i and this sorted the purple picture.
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S
(@tminus666) reported
@bt_uk Nope, on the login page, option for forgot password, this asks to confirm email address, then the next screen is a security question, does nothing after correct entry. Other option to input account details, does nothing.
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Wraith 🖤
(@wraithfx_) reported
@bt_uk Hi, I appreciate you replying. I have an engineer booked who is coming to look at it in a few days so hopefully it will get fixed. I apologise about the post, I was frustrated about my connection issues but hopefully these will be resolved in a few days.
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Katie Smith 🌸
(@ktsmith2503) reported
@bt_uk full fibre broadband service collapsed for 3rd time in less than 2 wks in CM12 area. Needs resolving today.