BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, West Malling, Royal Tunbridge Wells, Maidstone and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Wi-fi | |
| West Malling |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
||
| Maidstone |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rach
(@essexRach) reported
@bt_uk I am totally disgusted with how BT can treat customers, 4 failed appointments. Appointments booked by them! No notifications to say they cannot be bothered to turn up. How dare they have British in their company name when they treat customers like this!
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K Grimsley
(@KazzaGrims) reported
@OpenreachHelp They have contacted you every day for the last 4 weeks, apparently it has been escalated 4 times and no one from @OpenreachHelp has even attempted to get this fixed. Why don’t you actually look into the complaint @bt_uk have raised and let me know when you are scheduled to fix
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Marnie
(@notathome1900) reported
@bt_uk Hi Dom:- I am housebound and also have my disabled Father living with me. I rely heavily on access to the internet. Is there any type of interim service or something like a dongle you can provide me with please between 10th and 22nd?
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Craig Sumner
(@CraigSumner9) reported
@MichaelVaughan @bt_uk Tell them your cancelling the contract and cancel payments that will get their attention
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Tim Jones
(@Tonkertim) reported
@bt_uk bought the BT Home WiFi disc pack of 3. Now experiencing the worst WiFi coverage ever. Difficult to install and continuously drops devices. Not worth £200 #fail
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Peter Whent
(@theclearhead) reported
@bt_uk a large group of people in the 01264 dialling code have been without broadband service for nearly 6 days. In that time no-one from BT has made any effort to make contact or offer a fix date. Please can you tell us what's happened and when we'll get service back? Thank you.
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victor j
(@victorjj2018) reported
@bt_uk Signed up to Cuckoo as your service was useless.
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zoë loughran.
(@ZoeLoughran) reported
Anyone know the best way to get in touch with @bt_uk regarding a fallen line?My Granny, who’s 94 & solely relies on her phone, has been left without it now for a few days with no sign of any engineers coming to fix it. She’s becoming quite distressed over the whole thing. #bthelp
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Lauren Care
(@KrugeLauren) reported
@bt_uk Been without wifi since the 25th. Had an engineer out today to tell us the transmitters have gone and because we're switching away on the 5th December there is nothing you can do. a refund for 10 days without the proper service would be appropriate
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Jimi King
(@jimikinguk) reported
@btbusinesscare I wouldn't call having to refer my issues to the Communications Ombudsman "resolved".