BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/17/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Maidstone, Sevenoaks and Tonbridge.

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City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dragonmisery Lee (@dragonmisery) reported

    @PeterThurlow @btbusinesscare @BTCare One of the reasons we went elsewhere for broadband eventually. We were wasting hours talking to the two parts of the business (who don't seem to talk to each other, use different systems and don't share info) - a terrible waste of our time, stressful and frustrating. Good luck!

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I was waiting to see if everything was installed correctly, get this email confirming installation today only to be told that there’s nobody coming to install fibre today. I asked to escalate my complaint and was basically told I can’t. Yet your own process clearly says it can

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported

    @CLAIREJSTEWART @EE @BTCare It’s been so ridiculously isolating. And Porter has been very unwell today so I set his camera monitor up and found I can’t connect my end as no signal! So I’m checking every 10 mins risking waking him. I think that’s Wi-fi too 😔

  • BookingHound BookingHound (@BookingHound) reported

    @BTCare I cant send email from 2 different devices. Do you have a problem at the moment ?

  • chapman_yah James Chapman (@chapman_yah) reported

    @bt_uk I have checked and it said no issues in my area it says that when I have the problem as well

  • Liveandletfknl1 Liveandletfknliv (@Liveandletfknl1) reported

    So, a minutes silence for Hillsborough and BT sport play stadium noise, *******. @btsportfootball @btsport

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk if anyone is thinking to get BT as their Wi-fi supplier- please do not. Their service is bad, since November 2020- I am waiting for connection. Excuse: the engineer is off sick- they don’t have anyone around. The path is blocked and by mistake they send wrong people.#BT

  • whiteheadcal Callum Whitehead (@whiteheadcal) reported

    BUZZING @jjenas8 is commentating tonight for @btsport...NOT. HE’S **** AT BEST. #DORMCI

  • CLAIREJSTEWART CLAIRE STEWART & BUD (@CLAIREJSTEWART) reported

    @JoLouiseJordan @EE for customer service and @BTCare for customer service, hope this helps you

  • MissTishEwe Miss Tish Ewe (@MissTishEwe) reported

    @btbusinesscare @btbusiness absolutely appalling service today. 6 calls, cut off 6 times, 3 web chats, W callbacks and 2 transfers and 2 more cutoffs and I’m still no further forward. And it’s been 14 days since placing my order and it’s not moved forward any! Complete joke!