BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/28/2026 17:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Maidstone, West Malling, Royal Tunbridge Wells, Cranbrook and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonbridge Wi-fi
United KingdomMaidstone Internet
United KingdomWest Malling E-mail
United KingdomRoyal Tunbridge Wells Internet
United KingdomCranbrook Internet
United KingdomSevenoaks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SueRooVan Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Darrenw3004 Darren Waring (@Darrenw3004) reported

    @bt_uk Hi switched over yesterday to Broadband & HD Voice but can’t receive incoming calls. Broadband stable & outgoing calls all ok. Can you help?

  • shaunnaeast Shaunna East (@shaunnaeast) reported

    @bt_uk I just wish I wasn’t told the 7th, 15th and now 20th, my business would fall apart if I kept giving appointments I couldn’t keep, please cancel my services I’ll have to go with someone else, the kids school work is very important and the schools are giving me a hard time. 😫

  • TonyKSilver Tony K Silver (@TonyKSilver) reported

    @bt_uk I have tried to get help for my mum following my dads passing ut no joy

  • mashead_2000 🥳 Mashead 🎉 Happy 2021! (@mashead_2000) reported

    Broadband not working with @BTCare @bt_uk atm Had to take Mon, Wed and now Friday off work for an engineer to sort (They didn’t turn up at the house Mon/Wed) Not holding out hope for today either...

  • BoydonMolly Molly Boydon (@BoydonMolly) reported

    @bt_uk been having internet problem for weeks. Booked for an engineer to come out online, they never came. Spent an hour waiting on phones yesterday to be reassured someone would come out today to sort the internet before I start my new job on Monday 1/2

  • SmushS 𝒮𝒽𝒶𝓃𝑒 (@SmushS) reported

    After seeing others problems with Internet providers wanted to shoutout to @bt_uk who sent out a minihub and had us connected again within 24 hours of an area wide problem whilst they worked on it. 👏🏻 thanks guys.

  • N4GY Drew (@N4GY) reported

    My @bt_uk hub is down for the 10th time this week 😫

  • eoin0brien Eoin O'Brien (@eoin0brien) reported

    @btsport How do the people of Ireland that don’t have a skybox watch McGregor v Poirier. Everytime this is a problem and there will be 10s of thousands of people willing to pay with no option to watch BT BoxOffice??

  • obsilverfox Ollie Brown (@obsilverfox) reported from Snaith, England

    @bt_uk It’s jumped back up to 35mbps which is fine. Unsure why it’s yoyo’ing though. We had issues last night too. Just came to a head whilst partner was attempting to teach a lesson on g meet.

  • _meganlouise167 Megan Lewis (@_meganlouise167) reported

    Huge thanks to @bt_uk for coming out so promptly after internet being cut off from EE and being without internet! So helpful and such fast service considering I only spoke with them 24 hours ago 👏🏻