BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Sevenoaks and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
||
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Sevenoaks |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jane mason
(@janexwaldorf) reported
@bt_uk @Census2021 OMG BT YOU ARE USELESS!!! 2 WEEKS A GO YOU FIXED A BROADBAND FAULT THAT I REPORTED 4 MONTHS A GO. YOU DUG UP NY STREET AND LEFT A MESS. AND NOW I HAVE ANOTHER FAULT AND MY INTERNET DOESNT WORK
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Imparekh
(@imparekh) reported
@bt_uk I'm still getting these calls and your agent Kieran said that this can happen if we don't pay bills but as I'm not account holder BT refuses to help. So I'm loosing my peace because BT refuses to investigate who is calling me and as a customer am also subject to rude response too
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Guy Day
(@guyday77) reported
@bt_uk I don’t think it’s down by mistake, work being done 300 yards away, just think that BT didn’t have the good grace to advise everyone that they were turning it off
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Imparekh
(@imparekh) reported
@bt_uk How can I report the call. If BT calls me and threatens to murder me, will then someone take notice? Maybe I will get better resolution if I call OfCom.
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jane mason
(@janexwaldorf) reported
@MarcAllera @bt_uk MARC I HAVE ANOTHER FAULT WITH MY BROADBAND. I HAD A FAULT THAT TOOK 4 MONTHS TO FIX... NO INTERNET FOR 4 MONTHS. LAST 2 DAYS INTERNET INTERMITTENT, DID A FAULT TEST AND GOT ANOTHER FAULT. I AM SICK OF BT YOU ARE USELEZS
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Richard Wilkinson
(@WilkieTong) reported
Hey @bt_uk I pay £10 more a month for my broadband than a new customer. 42 years loyalty worth nothing.
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John Redfern
(@johnwredfern) reported
@bt_uk macOS BT Customers continually being let down with their BT Virus Protect internet security having had no Firewall now for months, when will we get this service you advertise and we pay for?
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Thomas Bull
(@TomBull114) reported
@guyday77 @TenterdenTown @BTCare Didn’t realise internet had reached you down there
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Charlie M
(@Charlesbury) reported
@bt_uk I registered a complaint about shocking customer service & you promised a refund over a month ago. I've received no money or communication since - kind of proving my point... Can you tell me what's going on with ticket VOL013-563211554580 please??
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Mark Cunningham
(@Mark_Cunn) reported
@bt_uk Yes but absolutely no help whatsoever, next available engineer visit 13 April, BT and Openreach just don’t care. BT are toothless Openreach have you (and others) over a barrel.