BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Tonbridge, West Malling, Tenterden, Crowborough, Maidstone, Aylesford, Sevenoaks, and Heathfield.

City	Problem Type	Report Time
Royal Tunbridge Wells	Internet	21 hours ago
Tonbridge	Total Blackout	4 days ago
Tonbridge	Internet	8 days ago
Royal Tunbridge Wells	Phone	10 days ago
West Malling	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Mark Hansell (@MarkHansell1) reported 54 seconds ago from Hadlow Down, England

  @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

• 
  Dragon Signs (@dragonsigns) reported 3 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Queen Cooky 🗝 (@cookyh) reported 4 minutes ago from Leigh, England

  Currently in a phone queue to @bt_uk customer services, 20 minute wait!

• 
  Seb St John (@SebStJohn1) reported 8 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Susan Rooney (@SueRooVan) reported 10 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Nick Parnell (@headcornweather) reported 13 minutes ago from Headcorn, England

  @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

• 
  Laura Ring (@mrslring) reported 15 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Queen Cooky 🗝 (@cookyh) reported 15 minutes ago from Royal Tunbridge Wells, England

  @bt_uk Please let my last quote tweet, can no interim solution be offered?

• 
  Michael keetch (@KeetchMichael) reported 17 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  Jon Sadler (@Jonthemoney) reported 18 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Queen Cooky 🗝 (@cookyh) reported 23 minutes ago from Leigh, England

  Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

• 
  All Arsenal Chatter (@allarsenalchat) reported 28 minutes ago from Royal Tunbridge Wells, England

  Terrible commentators again on @btsport tonight

• 
  Mark Hansell (@MarkHansell1) reported 29 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Helen Deller (@helsdell) reported 32 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

• 
  Andrew Crowe (@AndrewCrowe11) reported 37 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Kevin C (@kevcorb) reported 41 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Rob Bagley (@DoctorKoolBeans) reported 48 minutes ago from Maidstone, England

  @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

• 
  Richard Locke (@RLocke1984) reported 51 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  George and Karen Bowles (@BowlesAnd) reported 58 minutes ago from Tonbridge, England

  @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

• 
  Seb St John (@SebStJohn1) reported 59 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Freeman (@MattAkaSigmond) reported 4 minutes ago

  @bt_uk how terrible can you make the broadband renewal process?

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

• 
  Bilal Ahmed (@Bilalahmadjj) reported 10 minutes ago

  @bt_uk Took Vikram 1 hour on a Web Chat for disconnection ..... Web Chat is supposed to work quicker.... Very poor service! I am very happy to leave BT Broadband.. I first ordered disconnection on 29th May but BT has no record of it. Anyway .. I am still not done yet the dude is still doing something in the background.. 1 hour!!!!! 🤯🤯🤯🤯Still no confirmation.. @BTGroup

• 
  Michael E (@Michael35427696) reported 12 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  Shakinah (@shakinahx) reported 13 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported 14 minutes ago

  I think @bt_uk have been in the pub watching the football today. Broadband has been up and down all day.

• 
  💫Adam👀 (@The_Change_666) reported 14 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  JamesWebb (@WebbyJamesHere) reported 18 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  Robbie Swanson (@Robswanney) reported 19 minutes ago

  @btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.

• 
  Tom Tolkien (@tomtolkien) reported 19 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?