BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Sevenoaks, West Malling, Royal Tunbridge Wells, Maidstone and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Internet | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Wi-fi | |
| West Malling |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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G kumar
(@govinddhankhar) reported
@bt_uk What resolution have you given , you have VOL no , what details you looking for … my entire complaint about this Complaint ref no … did you listen the call , first person misguided and didn’t open the complaint and second advisor open the complaint and closed without consent
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robert smith
(@dancastree6346) reported
@bt_uk i should add i have had to call a friend to login into my twitter account for me to send this untill my so called broadband decides its going to work
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Amy ❤️🔥
(@amykershxw) reported
from
Glasgow, Scotland
WHY ******** AM I ACTUALLY GIVING @bt_uk MONEY WHEN IM GETTING NOTHING IN RETURN??????????
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robert smith
(@dancastree6346) reported
@bt_uk how do i get a complaint open ? mybroadband has cut off 2 mornings on the run at 1am sunday morning and 1am monday but apparently bt fail to realise when a customer has no internet you can't report the fault online ? some brain spark at bt clearly didn't think that one
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Susan Clapham
(@ClaphamSue) reported
@diddy_DMG @bt_uk That's terrible!!
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Lisa Wells
(@Lisa_We11s) reported
@bt_uk Particularly when the customer has a disability which can make dealing with big companies very difficult.
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Dave Watkin
(@drw2803) reported
@bt_uk Full fibre is now available at my house via TalkTalk. Why not with bt? I am a bt customer
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Dave Dangler 🤐
(@deedangler) reported
@bt_uk have the worst wifi I’ve ever used …**** never works and they expect you to pay a bill!
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Ross Hemsworth Official
(@Ross_Hemsworth) reported
Yet again I find myself having to log another offical complaint to @bt_uk :( They agreed to take bill payments from the compensation fund but continued to take by direct debit, so I cancelled the DD now they have told me they are cutting off the broadband today! FFS BT!
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Dave Watkin
(@drw2803) reported
@bt_uk I understand but why can only TalkTalk provide the service? Is it cause they have an exclusive deal with the contractor (city fibre). Obviously, with 6 months free and 500mb download, it could be worth cancelling my bt contract