BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Maidstone, Sevenoaks and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
||
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@swanseasurfer83) reported
@bt_uk I have three offers showing, but no offer for the ps5 ?! Why am I not included ? I’m a broadband customer - I haven’t used the app, I have tried logging in online, following the link etc
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lee
(@surferlee1) reported
@bt_uk when i hit the upgrade button is says they can not do this online i need to call, i did the other day and was told that there was an issue and to try again later in the week, and for my address it says i can have 900mb, but my account only offers 300mb ?? .
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Ava Scott
(@avascottcreates) reported
So @MoneyBenjamin watching Monday Night Raw live this morning on @btsport was an epic fail. You need a BT ID. And you can't get a BT ID without a BT landline and post code. AND if I did have those things, they'd have to mail it to the account holder. Am I missing something? 😕
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Karl Bainbridge
(@karltheref1983) reported
@bt_uk still openreach issues affecting sky broadband users. 2 days with no Internet now. sort it out
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John Langford MCIM
(@ConstructionMM) reported
@btbusinesscare I am getting nowhere with BT after 3 months. Poor service, no response from account manager or line manager to my problems. That is it. 👋👋
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andrea ashcroft
(@glassortwo) reported
@bt_uk after a good start yesterday re fibre, I have had no further communication anyone have any idea what’s going on this situation! This is getting worse by the minute and I didn’t think that was possible, 1st order opened May, 3 closed down and 1hr 52 on the last phone call !
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clive merritt*
(@Clivemerritt) reported
@darren_kilshaw @bt_uk This is not working for me either and BT are not being very helpful via direct message, I can’t keep repeating these steps as my code is not valid
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Trevor Dockeray
(@tdockers) reported
@bt_uk As I say, @bt_uk have a never changing loop of hell as they cannot get things done. There processes don’t help anyone - not even on Twitter
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Trevor Dockeray
(@tdockers) reported
@bt_uk Unfortunately too many updates have been made and never with progress. No opportunity to do anything different- this he’ll continues unless someone can listen and change. This is frustrating beyond
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Paul
(@swanseasurfer83) reported
@bt_uk I’m a customer and have checked all morning. No such offer on my page - why am I not eligible?