BT (British Telecom) outages and service status in Horsmonden, England

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horsmonden, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Maidstone, Tonbridge, Royal Tunbridge Wells, and Cranbrook.

City	Problem Type	Report Time
Heathfield	E-mail	2 days ago
Maidstone	Internet	3 days ago
Tonbridge	Wi-fi	3 days ago
Royal Tunbridge Wells	Internet	10 days ago
Royal Tunbridge Wells	E-mail	10 days ago
Royal Tunbridge Wells	E-mail	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

• 
  Seb St John (@SebStJohn1) reported 5 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  Queen Cooky 🗝 (@cookyh) reported 6 minutes ago from Leigh, England

  My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

• 
  Helen Deller (@helsdell) reported 10 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

• 
  Andrew Crowe (@AndrewCrowe11) reported 23 minutes ago from Kings Hill, England

  @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

• 
  Susan Rooney (@SueRooVan) reported 26 minutes ago from Royal Tunbridge Wells, England

  @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

• 
  Seb St John (@SebStJohn1) reported 26 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Richard Locke (@RLocke1984) reported 30 minutes ago from Tenterden, England

  What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

• 
  Mark Hansell (@MarkHansell1) reported 32 minutes ago from Hadlow Down, England

  @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

• 
  Seb St John (@SebStJohn1) reported 34 minutes ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Jon Sadler (@Jonthemoney) reported 35 minutes ago from Kemsing, England

  The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

• 
  Helen Deller (@helsdell) reported 36 minutes ago from Royal Tunbridge Wells, England

  @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

• 
  Kevin C (@kevcorb) reported 36 minutes ago from Royal Tunbridge Wells, England

  Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

• 
  Dragon Signs (@dragonsigns) reported 37 minutes ago from Ticehurst, England

  @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

• 
  Alister FULTON (@baldybeardyguy) reported 37 minutes ago from Ditton, England

  Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

• 
  Andréa Avena (@andrea_avena) reported 37 minutes ago from Tenterden, England

  @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

• 
  Stuart Smith (@sahara_marathon) reported 40 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Emma brown (@lollifloss) reported 42 minutes ago from Maidstone, England

  Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

• 
  George and Karen Bowles (@BowlesAnd) reported 45 minutes ago from Tonbridge, England

  @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

• 
  Queen Cooky 🗝 (@cookyh) reported 45 minutes ago from Leigh, England

  Currently in a phone queue to @bt_uk customer services, 20 minute wait!

• 
  Seb St John (@SebStJohn1) reported 52 minutes ago from Royal Tunbridge Wells, England

  @bt_uk It doesn't work.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Reardon (@DanReardon76) reported 9 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  Sad Banana (@SadBanana9999) reported 11 minutes ago

  @hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!

• 
  James Sadler (@JSads1983) reported 12 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Darren Mumby (@mumby83) reported 16 minutes ago

  @bt_uk what on earth is going on with account. I can’t sign in anywhere

• 
  Joshua Beider (@JoshuaABeider) reported 19 minutes ago

  @bt_uk no service since 6pm Ryde, IOW. tried everything reboot, turn on/off. Confused as to why as there’s no outage being reported however the text AI service is saying there is?? ? Sort it ouT BT

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 20 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  Larissa Collins🇱🇹🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CollinsLarissa) reported 21 minutes ago

  @bt_uk So you’re making an upgrade I never asked for and it’s still cost me over an hour on the phone because you can’t get your appointments in the right order. I don’t care about your rigid systems - I’m the customer. I care even less that ‘AI did it’ - you trained it.

• 
  CM (@Caldale58) reported 22 minutes ago

  @bt_uk is there ever a day when your products actually work for a whole day. If it's not the unstable app continually throwing you out, it's accessing MyBT. Why does anyone stay with you. Totally exasperated again.

• 
  Sebastian Colt (@Red_Rescue) reported 24 minutes ago

  @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 26 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing