BT (British Telecom) Outage Report in Horsmonden, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Maidstone, West Malling, Royal Tunbridge Wells, Cranbrook and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Wi-fi | |
| Maidstone |
Internet | |
| West Malling |
||
| Royal Tunbridge Wells |
Internet | |
| Cranbrook |
Internet | |
| Sevenoaks |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Roshan G shanbhag
(@ShanbhagRoshan) reported
@bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!
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Work Without Equal
(@opussinepar) reported
When slightly delayed paying the BT bill (which is far from competitive on pricing) annoying automated calls ring my X-D line. Last month the service was restricted AND a late payment fee charged even though I paid in time. They can't have it both ways. #EitherOr @bt_uk @BTGroup
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Miles
(@VainSlime) reported
@bt_uk hello! Our hub is a flashing a very pretty but pretty useless pink/purple. No internet at all! Please could you help/advise? Huge thanks. x
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carmen luck
(@blossombudlove) reported
@bt_uk three weeks and still no phone call from BT my internet is still playing up and I pay for full fibre customer care is awful
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Brian Waters
(@BDubleYou) reported
@bt_uk As per the message... "Sorry we couldn't connect you. If you continue to experience issues, Please contact BT and quote Error Code: TS-0003". Which is what I am doing...
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Iain Lewis 💙 #savethenhs
(@iainlewis11) reported
PSA if you have a smart hub like the @bt_uk smart hub if you are having WiFi problems check to see if your wireless is in "mode 2" before buying any new hardware
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CNN place
(@TheGamerChann12) reported
As expecting a call back yesterday at 6.30pm. I called myself at 6.45 and I was told it call take up to 2 hours after them asking the customer what time is best for a call back. I'm still waiting at 5am this morning @bt_uk. Don't tell me to DM for yous to ignore it anyways
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LeahCowan
(@LeahMCowan) reported
@bt_uk my internet is constantly not working this week. Please can you tell me why? This is not acceptable service and very frustrating!
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Laura Walsh
(@LauraWalsh6) reported
Hi @bt_uk, an engineer was meant to come out today between 1-6pm. No one has shown and I’ve had no communication to tell me the appointment is delayed and/or cancelled. Can you help?
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Brian Waters
(@BDubleYou) reported
@bt_uk SOLVED! some sort of hardware issue. Ethernet connection to Hub, and a change of laptop. This laptop needed the ethernet connection to use the docking station and not the laptop port. I got to the bottom of it and am now good to go.