BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/22/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sevenoaks, Crowborough, Heathfield, Cranbrook, West Malling and Royal Tunbridge Wells.

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City Problem Type Report Time
United KingdomMaidstone Phone
United KingdomSevenoaks TV
United KingdomMaidstone Internet
United KingdomCrowborough Internet
United KingdomCrowborough Phone
United KingdomHeathfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    Will never know why @bt_uk think it’s fair to 1) advertise fibre 2 on the website being available and 2) think it’s fair in 2022 that speeds under 70Mb is “fast”

  • MMDW87 Martybhoy (@MMDW87) reported

    @SkyFootball coverage of Scottish football is terrible. Bring back @btsport @btsportfootball they had done more for Scottish football in past few years than sky has ever done. Full fixture list tonight and not one game on! #fuckthefans

  • David_B235 DavidB27 (Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk Ye it says there is a broadband and Wi-Fi issue in our area but it's been off since yesterday evening

  • bluazn Will Cheung (@bluazn) reported

    @BTCare Paid my bill nearly a week and line still suspended. Any help appreciate?

  • David_B235 DavidB27 (Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk It's been down since 10pm last night so nearly at 12 hours now

  • lisakingpink lisa king (@lisakingpink) reported

    @virginmedia 4 days now I have been trying to cancel my contract. Your customer services are awful. Any thoughts if staying with you now gone! Thank you @bt_uk for speaking to me and sorting everything out within a couple of hours.

  • thisisjessdx New Insta in Bio! 𝐉𝐞𝐬𝐬𝐢𝐜𝐚 𝐃 ✨ (@thisisjessdx) reported

    Honestly, @bt_uk are the ******* worst.

  • David_B235 DavidB27 (Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk Thanks Paul they said its due to cable damage at the exchange centre thats causing an outage for BT and Sky customers

  • Stevo____ Stevo T (@Stevo____) reported

    @bt_uk hi there. Having internet issues and my hub is flashing pink. Can you help?

  • JoeCaithness Joe Caithness Mastering (@JoeCaithness) reported

    Why are @bt_uk and "Money Expert"(?) sending people to my door asking private questions and being pushy/not leaving until I literally closed the door? Great way to get me to >never< use your product!