BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 11/25/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Maidstone, Royal Tunbridge Wells, Crowborough and West Malling.

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City Problem Type Report Time
United KingdomTonbridge Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquieLawtie Jacquie Lawtie (@JacquieLawtie) reported

    @bt_uk I've sent you a message, I'm not holding my breath for a resolution but I appreciate your response

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I have no mobile signal and no broadband for a week now. I rely on Wi-Fi calling. I am now facing being without TV, Talking Books and broadband until the NY. I am on the vulnerable list - heaven help the rest of your customers!

  • H_O_R_R_O_R 🎄SLEIGHER🎄 (@H_O_R_R_O_R) reported

    @bt_uk Ok, so is this fault an outage for many customers or just me because i see my neighbours wifi still on so im guessing their broadband is fine, which tells me its just my brordband thats out. Thx.

  • andersoca Charlie Anderson (@andersoca) reported

    After 5 years of not being a @bt_uk customer, good to know not much has changed. First action as a returning customer.... is to raise a complaint even before I have service due to missed install. Wonderful!!

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk Not doing enough. I am old, disabled and partially sighted and on the BT Vulnerable list and have been without broadband in a no mobile signal area for a week now! Have been told no chance of a repair until the 27th! So TV, no Talking Books and no broadband until the New Year.

  • allypallyDB Alix Taylor (@allypallyDB) reported

    Signed up to @bt_uk after a total nightmare with @TalkTalk . BT wanted £127 to set up. Called to cancel when they told me that. Now getting texts saying they plan to come set up on Christmas Eve. Don’t waste your engineers time. @SkyUK I choose you! You better not be ****!

  • moongazerale Moon Gazer Ale (@moongazerale) reported

    @btbusinesscare Have just sent dm, broadband down again!!! Any help grateful received

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk um.... Be GREAT to wake up one day n know FOR CERTAIN that the old account I've closed, customer services has closed.. ACTUALLY IS closed!? and I'm not STILL being chased for an account I was secretly charged for.. Twice!? One day #Help #CanSomeoneSortThisOnceAnfForAll

  • CrazyCa56780547 CrazyCat Lady (@CrazyCa56780547) reported

    @bt_uk I am still waiting for 4th no show engineer appt - they look at the exchange & say it’s fine.Nobody knocks my door to check that it is. It’s not and I have no mobile signal. BT blame OpenReach & OpenReach blame BT. I will have no TV, no Talking Books and no broadband until the NY

  • hewhoodareswins Name cannot be blank (@hewhoodareswins) reported

    @bt_uk Ok If I cancel my direct debit now I will pay it on the app and probably just continue paying it that way going forward