BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/27/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Cranbrook, Sevenoaks, West Malling, Maidstone and Tonbridge.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomCranbrook Internet
United KingdomSevenoaks Phone
United KingdomSevenoaks Wi-fi
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • markinindia Mark Runacres (@markinindia) reported

    C'mon @bt_uk Two no shows from your engineers and have now been on the phone to customer service for half an hour with no result. Why the hell do we pay for enhanced broadband speed and service levels? Very disappointing.

  • LesleyMolony Lesley Molony💙 (@LesleyMolony) reported

    @bt_uk @btbusinesscare How long is this farce going on for ?? Had a casting for “angry customer” last week ..now after 3 weeks of sheer hell, I think I could do it justice now !!!

  • Calvin38152977 Calvin (@Calvin38152977) reported

    @bt_uk a customer retention advisor added broadband to my account which I already had. I actually asked for sky sports to be added. The advisor placed the order without my knowledge and now I have a delivery for the equipment I didnt ask for. Is this fraud?

  • Suso_314 o Suso (@Suso_314) reported

    Second day without internet nor TV nor landline service thanks to @bt_uk

  • wikallen wikallen (@wikallen) reported

    @sadaplays @bt_uk @Ofcom holy crap. Good on getting some refund, but they should refund you for all of it or give you free connection for the remaining years they owe. That would not fly here in the US.

  • eosborne_makeup Emma Osborne (@eosborne_makeup) reported

    @bt_uk awful service!! No one bothered to turn up yesterday to install the fibre optic broadband!I’ve been waiting 6 weeks! a lengthy call /wait and cut off 3 times!! I now have to wait another 2 weeks!!! #badservice

  • LesleyMolony Lesley Molony💙 (@LesleyMolony) reported

    @bt_uk ironically I had a tape for an angry customer... I now feel I could do it so much more justice !!!

  • Davewil7476 Dave Williams (@Davewil7476) reported

    How do I cancel one of my bt mobile contracts @bt_uk

  • oliviapienaar Olivia Pienaar (@oliviapienaar) reported

    @bt_uk Having huge issues trying to get in contact with you to activate a new hub for my vulnerable grandad who suffers from dementia and needs wifi urgently for webcams to be installed so he can't walk out of the house in the middle of the night. You partially cancelled (1/2)

  • TJAP69 TJAP (@TJAP69) reported

    @virginmedia I have never encountered such a poor service like Virgin Media WiFi Boosters have failed, there engineers have tried and fail. I’ve waited in excess of 1 hour to get help on the telephone only to be cut off - disgusting service overall. @bt_uk sorry I left you