BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 01/22/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Sevenoaks, West Malling, Royal Tunbridge Wells, Maidstone and Tonbridge.

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City Problem Type Report Time
United KingdomCranbrook Internet
United KingdomSevenoaks Phone
United KingdomSevenoaks Wi-fi
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk I have to say your customer service is abismal. I have been waiting for a call back for 3 days now to sort out me billing issues and contract. Looks like I will have to find somebody else

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • OliCCFC Oli 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍋 (@OliCCFC) reported

    @bt_uk @btsport I tried to pay for a monthly pass for bt sport, we have no account as we just needed it for the football, I used a relatives credit card, it declined twice, but still charged the card, as we haven't got bt, hoping you can help solve this issue.

  • jrtspurs JRTSPURS 💙 (@jrtspurs) reported

    @Scarfey2 @bt_uk It was openreach terrible been treated all the way through this has an idiot really bad

  • Nichola1632 Nichola Perkins (@Nichola1632) reported

    BT has got to be the worst service on the planet, moved house in October,still have no services,and been threatened with debt collectors for unpaid Bills of over 2 grand!😡also got to drive 6 miles to pay our staff, as we have no internet!! Lost business too @bt_uk @BTBusiness

  • Nick_T_Design ARCHITECTURAL DESIGN (@Nick_T_Design) reported

    What an absolute shower of **** @bt_uk are. Cut off our fibre and landline three weeks before the planned move date. So no business phone, no internet except for a useless BT 4g halo which is patchy at best. Their consistent incompetence is literally baffling.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • BelleCocaCola Belle (@BelleCocaCola) reported

    As if that wasn't bad enough, I could not get a decent explanation when I called customer services. I should not have to pay early termination fees for a service that was never up to the part to start with. @bt_uk can someone provide an explanation, please?

  • rustyATO jöe (@rustyATO) reported

    Complete shambles service from @bt_uk I shall not expect a response. You exhaust me. You are completely incompetent.

  • campmark Mark Campbell (@campmark) reported

    Is @btsport the worst thing to happen to football? Can’t stand the fact we have to pay multiple subscriptions to different providers to watch games. #FACup Time to look for a dodgy stream.

  • archanarathnam archana rathnam (@archanarathnam) reported

    @bt_uk we have got a new connection and would like to connect to it. When I try to connect to network, it just blinks. Can you please activate the service

  • IechydDa_ Danny Smith (@IechydDa_) reported

    @bt_uk Ok thanks, seems odd I have to opt out of something I never opted in to. I'm not even with BT.