BT (British Telecom)

BT (British Telecom) Outage Report in Horsmonden, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Horsmonden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Horsmonden, Kent, England 02/23/2026 03:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Horsmonden, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Heathfield, Tenterden, Cranbrook, West Malling, Royal Tunbridge Wells, Maidstone, Tonbridge and Sevenoaks.

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City Problem Type Report Time
United KingdomHeathfield Total Blackout
United KingdomTenterden Wi-fi
United KingdomCranbrook Phone
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomMaidstone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Horsmonden, England

Latest outage, problems and issue reports in Horsmonden and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • MarkHansell1 Mark Hansell (@MarkHansell1) reported from Hadlow Down, England

    @bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jpdyson John Dyson 🏆 (@Jpdyson) reported

    @bt_uk Complete load of tosh. My broadband connection from you has serious latency issues and your answer - ah you need to pay £5 more for our Wi-fi guarantee. Hmm the issue is the connection my Wi-fi is 100% around the house.

  • Kez_Starrr Princess Consuela Bananahammock (@Kez_Starrr) reported

    @bt_uk I am a new customer, just had my equipment delivered but now you're asking me to send it back, can anyone tell me why?

  • Tdltoby TdlToby (@Tdltoby) reported

    @SMITEGame just had a deserter penalty because my @bt_uk broadband decides to disconnect. Over 4000 games never had one before.

  • bonjoursouffle Bridie (@bonjoursouffle) reported

    @bt_uk On the BT Wi-Fi network, paid the £17.99 but certain sites - the main ones - Google & YT are not loading at all

  • keithhide Keith Hide (@keithhide) reported

    15 years ago I left @bt_uk because they were awful. Decided to give them another go & switch back & have instantly regretted my decision. Failed installation yesterday, no contact from BT. Today a message saying I have to wait until tomorrow for news. #nophone #nobroadband #notv

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk No. I wish to submit a complaint in writing, please advise how to do that now you've taken the form down from the website.

  • fionn_d2 Fionn Dobell (@fionn_d2) reported

    @bt_uk bt smart hub 2 was flashing purple last night. Woke up this morning and its solid orange. Reset the hub hasnt helped. Tried your troubleshooting "connect a device and go on internet" but nothing happens. Any help?

  • MarkBrandVM Mark Brand (@MarkBrandVM) reported

    @NorthDevonchap @bt_uk No problem 👌

  • Climbingdude Philip Lawrence (@Climbingdude) reported

    @bt_uk As I said, your online complaints form is not working - try the link yourself. Please let me know an email address.

  • moolicent Andrea Smith (@moolicent) reported

    @bt_uk Yep @bt_uk all internet services in LS16 down and have been for 8+hrs now. Rgardless of ISP, if they rely on BT lines there is no service.