BT (British Telecom) Outage Report in Horsmonden, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Horsmonden, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Horsmonden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Horsmonden, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Maidstone, Royal Tunbridge Wells, Crowborough and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Tonbridge |
Phone | |
| Maidstone |
Internet | |
| Tonbridge |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
||
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Horsmonden, England
Latest outage, problems and issue reports in Horsmonden and nearby locations:
-
Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
-
Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
-
Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
-
Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
-
Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
-
caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
Mark Hansell
(@MarkHansell1) reported
from
Hadlow Down, England
@bt_uk yet again told my bill would come down after I renewed it but just checked my account and its actually gone up what a load of rubbish
-
Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
-
Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Shadow Gabriel
(@ShadowGabriel) reported
Hey @bt_uk can someone take a look at a fault I've raised as my internet is completley down but the fault is logged as "slow internet" not "not working at all" also I think three days for this to be repaired is pathetic.
-
Brian Roos
(@brian_roos) reported
@FromLe2 Oopsie, bit of pressure there on @btsport all of a sudden. Poor taste on this segment
-
ian goodwin 🇺🇦
(@ian_goodwin66) reported
@bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.
-
Windyshot
(@Windyshot) reported
Another day with internet troubles, so probably no stream unless it sorta itself out 😭 Been going on for a week now it’s actually ridiculous @bt_uk you need to sort it out. Shouldn’t have to put up with these issues for this long.
-
Andrew Shaw
(@AndrewS32704070) reported
@bt_uk What no will answer fault for to report my 86 year old Mum's landline not working? My Dad is very ill in hospital and my Mum has advanced cancer. Please revert.
-
ThePositivitree
(@TPositivitree) reported
Hello @BTBusiness @BTCare we’ve been waiting for our phone and broadband to be installed since 3rd September. Having no joy with your agents online, by phone or email. We would like to escalate this as a complaint as it’s now impacting our beneficiaries.
-
Emma Monckton
(@elm1968) reported
@btsport PLEASE CONTACT ME BY DIRECT MESSAGE. I WANT TO CANCEL BT SPORTS. I HAVE WASTED HALF MY MORNING TRING TO DO THIS. I WILL CANCEL MY DD AS IT IS IMPOSSIBLE TO GET IN TOUCH WITH YOU.
-
John O'Leary
(@JohnOleary83) reported
@btsport Lucy Ward is an awful commentator. Shocking it’s a joke how she commentates on games. Out of her depth. Her man if the match choices are shocking. Casemiro?
-
Sheena Davies
(@SouthZeal) reported
@bt_uk My elderly dad’s broadband has broken again after 4 days! That’s over 100 days without service now. Are you waiting for him to change provider so you don’t have to compensate him for this appalling service?
-
Jonny Hobbs
(@JDHobbs27) reported
@bt_uk Hi BT, I was told I'd be connected to internet on 20th may, we are 10th October and still not connected, nearly 5 months later. Anyone fancy actually sorting my issues out and getting me online?