BT (British Telecom)

BT (British Telecom) Outage Report in Cranbrook, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranbrook, Kent, England 02/22/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cranbrook, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Cranbrook and Rye.

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City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomMaidstone Wi-fi
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • MutantKeyboard Paul Knight (@MutantKeyboard) reported

    @bt_uk I don't have a problem with @bt_uk I have a problem with @SkyUK

  • natalie_banton Natalie Banton (@natalie_banton) reported

    @bt_uk I did text and it didn't help at all. 🙁

  • Adamjw1980 Adam (@Adamjw1980) reported

    @Stephen61090704 @bt_uk No, have put a complaint through with BT and am waiting a deadlock letter cos they are awful. The issues arise with EE, BT and openreach all blaming the others and not taking any responsibility

  • russelguppy Russel Guppy (@russelguppy) reported

    @bt_uk Any broadband issues in the PO22 area? Have had to restart my router 4-5 times today as we keep losing internet connection.

  • TheWOSOshow The Women’s Soccer Show (@TheWOSOshow) reported

    @bt_uk Yes I’ve logged in. Ep1 works for me (and the entire women’s football community that follow me) Ep2 (and potentially the other episodes) are not working for me or any of the community. Do you want thousands of us sending our BT ids to you???

  • TheWOSOshow The Women’s Soccer Show (@TheWOSOshow) reported

    @bt_uk Just asked a friend to check and they’re not working. Shows a black box with a play button in the middle. Press the play button and nothing happens. That’s on a desktop, iPad and iPhone. How can I find the show on the app? Is there a search function on the BT app?

  • byalexchinery Alex Chinery (@byalexchinery) reported

    @bt_uk any help?

  • Biggswb Biggswb (@Biggswb) reported

    @bt_uk After my time was wasted DMing Rach I was told they will pass my issues on, usual story, more time wasted, glad I pay for this privilege 🙄

  • natalie_banton Natalie Banton (@natalie_banton) reported

    @bt_uk Yes. The bot detected a problem and tried to fix it but the broadband is still not working. I then got a recorded message and a text saying an engineer would be sent out on the 14 Dec.