BT (British Telecom) Outage Report in Cranbrook, Kent, England
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The latest reports from users having issues in Cranbrook come from postal codes TN17.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Rye, Cranbrook, Royal Tunbridge Wells and Kent.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
Internet | |
| Rye |
Wi-fi | |
| Cranbrook |
Internet | |
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sion Ellis
(@Ellis_91) reported
@bt_uk No problem, could you send me a direct message which I can reply to please
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CLARE THORNDYKE
(@Warebird69) reported
@bt_uk I experienced an issue yesterday early afternoon, noticed there was an Outreach van almost opposite my house, coincidence?
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Matt Lazenby
(@goonerby_matt) reported
@bt_uk Thanks for the response. I am a Virgin Media customer and was trolling them.
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️
(@_MattyJones) reported
@bt_uk broadband service down in manchester area?
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Joanna Susskind
(@joannasusskind) reported
@btbusinesscare I’ve been on WhatsApp for 1 hour now and darent hang up. If it’s not replacing our fibre bb then being charged DOUBLE for just the dongle, no phone line and most basic service is outrageous. I’m also being charged for kit I was told would be FOC!!!!
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natasha
(@natasha_b14) reported
@DavidHylden @btbusinesscare My complaint started in June 20 and no still not sorted @btbusinesscare I may join you and bake a 12 month waiting patiently cake! #btsortitout
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Brian Discombe 💙
(@MMA_Stig) reported
@bt_uk Hi, I raised an issue with my BT Cloud at the beginning of December and was directed to a page stating an update would be released the following week. 6 weeks later there is no update and my BT Cloud is not working, only a hidden icon indicating all files synced. Any update?
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Nikki_pencilledin
(@DicehardN) reported
@bt_uk I've lost a job. I've lost a wage we DESPERATELY needed. We have no money and no work and now I need to use my mobile data so my kid can learn I'm a social media manager. This is not acceptable especially to a long term customer. We had the gall to make a change and here we are.
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Mini patel
(@MiniP_11) reported
@bt_uk It’s a shame companies like you are not held accountable for failures and rob us of our money! My last problem in September hadn’t been solved for ages too!
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rebecca hooper
(@rebecca32771333) reported
@bt_uk You own EE now sort out the outage or I will sue Open reach for millions like we give you to make a profit out of poor service