BT (British Telecom) Outage Report in Cranbrook, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Cranbrook, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Tenterden, Cranbrook and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
||
| Tenterden |
Wi-fi | |
| Cranbrook |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ⱠØ₴₮Ø₵₭ Ⱨ₳ⱠⱠ ⱧɆ₦₲Ɇ 💙
(@Lostock_Henge) reported
@Swingbridge2 @bt_uk Emergencies. I really do think that there needs to be a public phone somewhere in each local for emergency use. Just one. Somewhere central perhaps.
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Charlie Lait
(@charlielait) reported
Hi @bt_uk my 90 yr old grandmother’s new BT corded phone hasn’t worked since it was installed 3 wks ago (no calls in or out). She lives alone and not being able to contact her is obviously distressing. We haven’t been able to reach a human in 3 wks to address this. Can you help?
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Claire Evans 💙
(@ClaireEvans74) reported
@bt_uk Have been an email customer for years but recently hubby & I are inundated with spam messages to our inbox. Never had this issue before, is there anything we can do to stop them. We are getting one particular email about 10 times plus a day each!! TIA
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Ceri-Anne Ashby 💙
(@CeriAnneAshby) reported
@bt_uk It is I am told, however a little late. I have no phone or broadband service which is more than a little problematic as I work from home!
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Ali Robbins
(@Hotfuss73) reported
@bt_uk My elderly parents have had issue with their home telephone for 5-6 weeks now. Still have no dialling tone, unable to use their phone and this means they cannot use their burglar alarm. No help from you whatsoever. What is happening?! #btbadservice #bt #help
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stuart winship
(@5tuart71) reported
@bt_uk 2 months on and no idea when it will be resolved. To quote BT today “reconnecting me will never be a priority “
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Catriona
(@CatxM) reported
@bt_uk I would do that if it wasn't nearly impossible to view my bill on your website! Help page just takes you on a wild goose chase
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Peacekpr
(@peacekpr79) reported
@bt_uk @paulchowdhry Pathetic, all of you Telco companies in UK. Messaging or sending DM via social media never worked. Reply comes after hours. Takes ages to speak to a real human being
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James Martin
(@James101Martin) reported
@bt_uk Hi can I DM on this please? We have an engineer coming back but out neighbour confirmed that there was an openreach worker working on the wiring outside our house yesterday at the exact time our problems started. I obviously want it fixed tomorrow but also want to discuss compo?
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stuart winship
(@5tuart71) reported
@bt_uk I’d settle for an answer to the question ‘why is it taking so long and when will my service be restored?’