BT (British Telecom)

BT (British Telecom) Outage Report in Cranbrook, Kent, England

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The latest reports from users having issues in Cranbrook come from postal codes TN17.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranbrook, Kent, England 02/11/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cranbrook, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Tonbridge and Cranbrook.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomTonbridge Wi-fi
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomCranbrook Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_ElliotJordan Elliot Jordan (@Mr_ElliotJordan) reported

    @bt_uk you have the worst customer support in place, that I have ever had the pleasure of using! I have a problem with me email and for over a week you have been passing the blame to apple! You need to own up to your fault and sort it out. A very un happy customer

  • JoshCorley14 Josh (@JoshCorley14) reported

    @bt_uk Another month has gone by and this still has not arrived! This service is so so poor.

  • TherionWare Therion Tiberius Ware #FBPPR #FBPE #JohnsonOut (@TherionWare) reported

    @bt_uk Oddly, the whole idea of using RDP is not to drive a couple of hundred miles! Anyway, problem solved by using one of my 15 allocation...

  • dino868 🏴󠁧󠁢󠁥󠁮󠁧󠁿Bev🇮🇪 (@dino868) reported

    Like many others, I've been switched by @bt_uk to their new 'digital voice' service which means I now can't use my landline if I need to without a new phone... are BT supplying these free of charge to customers now in this situation? 🤔 Plus if you have a power cut you're royally

  • BillieKimBob Bob Price (@BillieKimBob) reported

    Dear @bt_uk I contacted you yesterday to get on the caller display service. Your seller updated my internet package&TV. HOWEVER I still have no caller display on my phone. Please tell me the timeline of this activation(the only reason for calling) #idontknowwhoscalling #question

  • WbaJord jord_wba (@WbaJord) reported

    @bt_uk why has my internet gone down for the 2nd day?

  • iNerdz_Jip Jip - IsolatedNerdz (@iNerdz_Jip) reported

    Yet another broadband fault @bt_uk - This is beyond the joke now, between sky and bt, no one can fix it. Can someone just provide me with a decent service. It's not like I'm in the middle of nowhere, I'm in Runcorn ffs. Sooner full fibre is installed the better.

  • SoddenGecko SoddenGecko 🦎 (@SoddenGecko) reported

    @bt_uk Not yet. I'm taking about the outage. (I should have been clearer)

  • qtgibzy PsyQo Gibzy (@qtgibzy) reported

    @bt_uk is your wifi down?

  • RobertI88235420 Robert Ince (@RobertI88235420) reported

    @OpenreachHelp @CatColloms you see how Dan is glazing over the first response to this? How many times can you say the same thing and not say "don't worry - WE will call Sky and sort this" no, that would be asking too much. Heaven forbid you would be proactive #openreach #bt_uk #complaint