BT (British Telecom)

BT (British Telecom) Outage Report in Cranbrook, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Cranbrook come from postal codes TN17 and TN18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Cranbrook, Kent, England 05/08/2024 08:10

May 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cranbrook, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Cranbrook, Tenterden, Rye and Kent.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone E-mail
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Cranbrook, England

Latest outage, problems and issue reports in Cranbrook and nearby locations:

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • jcarriolaRN Jan Arriola (@jcarriolaRN) reported from Camber, England

    @bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • garimaccoll Gari MacColl 🇪🇺💜 (@garimaccoll) reported

    @bt_uk That is of no help whatsoever.

  • Sddmate Simon **** (@Sddmate) reported

    @bt_uk Think you’re referring to the follow phone call I was supposed to get around 10:00am today that your colleague promised! It’s now 16:27 still no call and still have problems 😡

  • billymchale Billy McHale (@billymchale) reported

    @bt_uk @xboxuk Look how BT are taking advantage of the console shortage. They’re forcing their terrible broadband on people, just to allow them to purchase from their Xbox stockpile. PLEASE, don’t sell them anymore consoles. Let those consoles go to other stores, like @Argos_Online

  • Hydrationnn Hyy • (@Hydrationnn) reported

    @bt_uk It's giving me a code for a PS5 but I signed up to receive an Xbox Series X code. How can you mess up this bad?

  • syedabbasn Syed (@syedabbasn) reported

    @bt_uk I got my code. Attempted to purchase stock but it went out of stock now I’m trying to buy another bundle but it comes up with a message saying code in use. Help!

  • lynnehelen72 lynne (@lynnehelen72) reported from Newmacher, Scotland

    Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company

  • GBigkevin BigBadKev (@GBigkevin) reported

    @bt_uk Hello I need help everytime I try to log in to certain websites like lottery or Iceland it keeps saying I cannot log in as my IP is showing I am overseas please help

  • Lovelioness Lovelioness (@Lovelioness) reported

    @bt_uk There was only the most expensive ones left, shame because the one I originally put the code in for was the one with the extra controller. Almost had one 😭 I'll try next time and thanks for trying to help

  • MissJAScott Janet Scott (@MissJAScott) reported

    @bt_uk Waiting for your colleague to phone me to tell me. Not holding my breath because customer service has been appalling. Fourth attempt to get engineer. Last 2 phone calls either not returned or line dropped and no attempt by your colleague to get back to me.

  • Ballistic_Beard Joshua Luke (@Ballistic_Beard) reported

    @bt_uk I'm currently in the queue for an Xbox Series X how do I get a code as a BT broadband customer? Thanks