BT (British Telecom) Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Cranbrook come from postal codes TN17 and TN18.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (59%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Cranbrook, Tenterden, Rye and Kent.
City | Problem Type | Report Time |
---|---|---|
Maidstone | Internet | |
Royal Tunbridge Wells | Internet | |
Royal Tunbridge Wells | Internet | |
Royal Tunbridge Wells | Internet | |
Maidstone | ||
Royal Tunbridge Wells | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Jan Arriola
(@jcarriolaRN) reported
from
Camber, England
@bt_uk ordered my broadband on the 24th of July, Engineer Visit on the 5th august then cancelled to the 7th then moved again to the 17th!! Do you think I’m not working?!
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gari MacColl 🇪🇺💜
(@garimaccoll) reported
@bt_uk That is of no help whatsoever.
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Simon ****
(@Sddmate) reported
@bt_uk Think you’re referring to the follow phone call I was supposed to get around 10:00am today that your colleague promised! It’s now 16:27 still no call and still have problems 😡
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Billy McHale
(@billymchale) reported
@bt_uk @xboxuk Look how BT are taking advantage of the console shortage. They’re forcing their terrible broadband on people, just to allow them to purchase from their Xbox stockpile. PLEASE, don’t sell them anymore consoles. Let those consoles go to other stores, like @Argos_Online
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Hyy •
(@Hydrationnn) reported
@bt_uk It's giving me a code for a PS5 but I signed up to receive an Xbox Series X code. How can you mess up this bad?
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Syed
(@syedabbasn) reported
@bt_uk I got my code. Attempted to purchase stock but it went out of stock now I’m trying to buy another bundle but it comes up with a message saying code in use. Help!
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lynne
(@lynnehelen72) reported
from
Newmacher, Scotland
Why does my @bt_uk wifi never seem to work but costs a fortune. I need recommendations for a decent company
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BigBadKev
(@GBigkevin) reported
@bt_uk Hello I need help everytime I try to log in to certain websites like lottery or Iceland it keeps saying I cannot log in as my IP is showing I am overseas please help
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Lovelioness
(@Lovelioness) reported
@bt_uk There was only the most expensive ones left, shame because the one I originally put the code in for was the one with the extra controller. Almost had one 😭 I'll try next time and thanks for trying to help
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Janet Scott
(@MissJAScott) reported
@bt_uk Waiting for your colleague to phone me to tell me. Not holding my breath because customer service has been appalling. Fourth attempt to get engineer. Last 2 phone calls either not returned or line dropped and no attempt by your colleague to get back to me.
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Joshua Luke
(@Ballistic_Beard) reported
@bt_uk I'm currently in the queue for an Xbox Series X how do I get a code as a BT broadband customer? Thanks