BT (British Telecom)

BT (British Telecom) Outage Report in Leeds, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leeds, Kent, England 08/29/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leeds, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Gillingham, Gravesend, Ashford, Chatham, Maidstone, Rochester and Sittingbourne.

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City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomGillingham Wi-fi
United KingdomGravesend Internet
United KingdomAshford Internet
United KingdomChatham Internet
United KingdomAshford Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • saoirse60 Jane davis (@saoirse60) reported

    @bt_uk Are you sure we need an engineer? You keep sending us engineers who can do nothing because it’s a problem with our area, not with our individual connection

  • SherlocoATP Sherlock Michaels (@SherlocoATP) reported

    @bt_uk You guys havent connected my ID to my email address properly, cant trouble shoot online and it costs me money to text your fault line instead of being able to talk to a technical service? 2mbps on ethernet for 3 days now. I call up and instead of help I get sales pitches

  • saoirse60 Jane davis (@saoirse60) reported

    @bt_uk We had two weeks without service in September as well. That was fixed. We had no compensation for that yet. This month long ongoing issue is a new failure of service

  • SMthegamer1 Shawn Matthews (@SMthegamer1) reported

    @bt_uk Hello there, I was supposed to receive my router today before you activate tomorrow, however @RoyalMail is claiming to have already delivered, and when I went through their support apparently the Postcode on your label was wrong, can I get some help please?

  • tonitituss T✨ (@tonitituss) reported

    @bt_uk No still not sorted! Forced to go with you & given 2 different connection dates yet we’re still not connected. Spoken to 10+ different staff members in the past week who all keep palming us off to other departments! We are going round in circles. I just can’t believe the service!

  • BenTaylorFuller Ben Taylor - Fuller (@BenTaylorFuller) reported

    @bt_uk after almost an hour on the phone to numerous people, I still cannot speak to anyone about a possible security breach. This has cost me £224 for a @btsport package which I never purchased! I need this resolving otherwise I shall take my custom elsewhere!

  • iknitpink Veronica (@iknitpink) reported

    @bt_uk Oh for goodness sake. Treat me as an adult - of course I’ve done that. And I’ve reported it. You just have failed to fix it. Nor the account problem I’ve had since August

  • Crasters Chris Masters (@Crasters) reported

    @bt_uk we have found out yesterday afternoon that our house move is not going ahead and when asking to delay our BT Broadband being cut off we have been told it is too late and we will now not have any internet over Christmas - with kids and family here. Help please!

  • teeg4n_ tig (@teeg4n_) reported

    Absolutely dumbfounded that @bt_uk can keep charging me for two packages no matter how many times I phone to say I should only be paying for one and then saying it’s resolved when it’s clearly not. Shocking service

  • UnleashedWAR Khosru Uddin (@UnleashedWAR) reported

    @Mark10725478 @bt_uk I have exactly this issue. Past 6 months consistent dropping off, slow speeds. Several complaints and engineers and nothing. I have had to buy a hotspot to actually be able to work from home. They want to charge crazy cancellation fees for a service I haven't been getting.