BT (British Telecom)

BT (British Telecom) Outage Report in Leeds, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leeds, Kent, England 02/07/2026 05:35

February 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leeds, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Chatham, Maidstone, West Malling, Cranbrook, Rochester, Gillingham and Sittingbourne.

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City Problem Type Report Time
United KingdomAshford E-mail
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomWest Malling E-mail
United KingdomCranbrook Internet
United KingdomRochester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PLfrenchie PLfrenchie 🇫🇷⚽️ (@PLfrenchie) reported

    @WGTA_FPL @FPL_Calamity @bt_uk In the past they gave me extra G on my phone contract. Have you tried their ‘public’ network. In my location I could stream easily on their public network.

  • NickThundercock Nick Thundercock (@NickThundercock) reported

    If someone from @bt_uk could fix my television that would be great. 😒 On the day of the budget too? FML!

  • sinsearchcom sinsearch (@sinsearchcom) reported

    @bt_uk On my BT router all the ethernet sockets failed a while back after I assume was a software update. I reported this using online support twice without resolution. WiFi still works however.

  • corinne14470 cc (@corinne14470) reported

    @bt_uk can I have some help with a fault please

  • Discodiva68 Disco Diva (@Discodiva68) reported

    Thanks to the incompetence and incorrect info given by @bt_uk I ’m having to take the day off work as I have no internet. I understand things go wrong but it’s how issues are addressed. Do they not know we’re in the middle of a pandemic and popping next door is not an option.

  • WGTA_Nick Nick (@WGTA_Nick) reported

    @WGTA_FPL @bt_uk Agreed BT are the worst, ditched them when I moved. Really dreadful customer service too

  • grace1114x G (@grace1114x) reported

    @bt_uk Still having issues

  • FplPne FPl_PNE (@FplPne) reported

    @WGTA_FPL @bt_uk I think they are all just terrible, bt probably the best of a bad bunch

  • Swanmoretime Lee Thompson 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@Swanmoretime) reported

    @WGTA_FPL @bt_uk Sorry to hear that. We've had good service from BT. However, I'd rather give up the internet forever and use carrier pigeons than ever use TalkTalk again

  • conchwillow Simoncito juanito (@conchwillow) reported

    @bt_uk was due to switch to fibre yesterday, engineer called to say there was a problem, I asked him to leave well alone until Friday as I am a teacher and have to be online at home until Fri morning. Now I have no wifi, can’t teach and can’t find a phone number. This is URGENT