BT (British Telecom)

BT (British Telecom) Outage Report in Leeds, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leeds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leeds, Kent, England 11/04/2024 13:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Leeds, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Maidstone, Rochester, West Malling, Sittingbourne, Gravesend, Gillingham, Chatham, Ashford and Rainham.

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City Problem Type Report Time
United KingdomCranbrook Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomRochester Internet
United KingdomMaidstone Wi-fi
United KingdomWest Malling Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • MNaylerAWS Mike Nayler (@MNaylerAWS) reported from Minster-on-Sea, England

    @thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZulqeUK Zulqe (@ZulqeUK) reported

    @bt_uk fix my ping

  • MrJDashwood The Dashwood Studios (@MrJDashwood) reported

    @bt_uk @BTGroup @btbusinesscare so give yourselves a Pat on the back, 10 months to get my Fibre turned on, it lasted a week and it’s off. SERIOUSLY !! Do you have any idea of the damage you have caused to my work, Financially & let’s not even start mentally, can’t take any more!

  • HANNIGRAMARIES ☆Andy ☆ (@HANNIGRAMARIES) reported

    @bt_uk hi my mum got new internet put in and it was supposed to be active from the 17th but its not working

  • chandlerfish Paul Chandler (@chandlerfish) reported from Lamlash, Scotland

    @btsport Have your app on an iPhone so that we can watch rugby and mirror via AppleTV hdmi adaptor to our TV. When logged on for the rugby we got message this evening saying we can no longer do this after 10 April because of piracy issues unless our subscription allows this. 😞

  • Catheri35960183 Catherine Butler (@Catheri35960183) reported

    @bt_uk Just had the rudest call from one of your broadband customer service calls, started getting annoyed with me! Have hung up and am now looking for a new broadband provider - hopefully one where their staff have manners!!

  • aimeejayneyoung Aimee Young (@aimeejayneyoung) reported

    ... we're on day 3 of no Internet. Makes life wfh & with a toddler really difficult & there's literally been no update or communication direct from @bt_uk It's such a disappointing way to handle customer care. I get its more complex than flicking a switch but comms would be 👍🏻

  • s____o91 🤷🏻‍♀️ (@s____o91) reported

    @bt_uk Hi Nicola, I live in a student house so idk my landline number is there any alternative solution ???

  • daveb1973 David Babb (@daveb1973) reported

    @bt_uk So the managers callback that was promised within 4 hours is now over 13 hours and still no contact. Do yourselves a favour and avoid BT at all costs, they genuinely do not care in the least about the problems they cause.

  • dochill82 Chris Hill (@dochill82) reported

    @bt_uk really poor customer service today. Was told I needed to modify change of address order, did so, was promised confirmation of order and email contact. No email yet, no confirmation on app and tried phoning 3 times but got no answer.

  • CAnt70 CaptainAntMan 🇬🇧 🍀🇺🇸 🇬🇧🍀 🇺🇸 🇬🇧🍀 (@CAnt70) reported

    @bt_uk And why is your WiFi so bad tonight then. Answer that? Lots of comments on here too. It's definitely you. Not us.