BT (British Telecom) Outage Report in Headcorn, Kent, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Maidstone, West Malling, Cranbrook and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
||
| Maidstone |
Internet | |
| West Malling |
||
| Cranbrook |
Internet | |
| West Malling |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
-
Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
-
Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
-
George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
-
Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
-
Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
-
Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
-
Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
-
Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
-
Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Cat Mc
(@cmcel123) reported
@bt_uk moving home and need to temporarily run broadband in both properties… BT er no we can’t help with that… why? Well minimum contract terms…. Honestly disgusted that you don’t want to help a long term customer #badcustomerservice #poorcustomerservice
-
Carole Bunford
(@Carolebunford) reported
@bt_uk hello, we have a broadband problem at work but cannot send message to 61988 as it fails each time. How can we contact you for help?
-
eamonn mcandrew
(@eamonnmcandrew) reported
@bt_uk I am very unwell at the moment and bt has me down as vulnerable Just realised now they charged me 22 pounds for late payment in august I was in hospital trying not to die is this a reasonable excuse for bt They have refused to refund me Probably not making enough money
-
James Martin
(@James101Martin) reported
@bt_uk been on hold for an age, can’t get through to chat either. Intermittent drop out of our hub is affecting internet connection. Tried the wires, switched on and off and still happening. Can you help ASAP please!?
-
Gail R
(@Rob03Gail) reported
@bt_uk Having so much trouble getting onto my emails. even changed my password 🙄is it me
-
Michael
(@Michael38653182) reported
@paulchowdhry @EE @btsport Download the bt app (if you are new customer) when registering it should give you option as EE customer. Fill in form then you should be good to go. Can take upto 24 hrs.
-
James Martin
(@James101Martin) reported
@bt_uk Hi Dee thanks for reply I managed to get in touch with your customer service dept and an engineer has been booked
-
Martin Chappell
(@2810Chappell) reported
@bt_uk Where does that leave me? I'm trying to work and I've got a 5mb service when I'm paying for a 50mb service.
-
Matt Mills
(@killjoy1869) reported
@bt_uk Q1: Why can’t you fix my vulnerable father in laws telephone line?
-
Cat Mc
(@cmcel123) reported
@bt_uk Wow the service I am having via the call centre is nothing short of ridiculous