BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 12/03/2025 18:40

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • StandellChris Chris Standell (@StandellChris) reported

    @bt_uk Ok fine, I'm reasonable and can understand that, but why wasn't I told that when I took it out? I know it's naive of me and maybe I should've known how the ins and outs of how this all works, but I don't, so it's down to you to inform on your products.

  • DevlinAirlines Devlin Airlines (@DevlinAirlines) reported

    @bt_uk internet is down in Ballinderry, get it sorted quick or I’m killing myself

  • simon_deano Si (@simon_deano) reported

    Well done BTsport not only have you over charged me - you've made me pay to listen to garbage Australian commentary

  • SammyBaxter6 Sammy Baxter (@SammyBaxter6) reported

    Why is the picture sharpness of @btsport coverage of #Ashes test quite poor especially on long views?

  • j_brolly Joe Brolly (@j_brolly) reported

    Joe Root scoring more runs in a calendar year than any other Englishman, two seconds of comments by Warne & Waugh who care more about Lyon getting a leg pad. Wtf are you doing @btsport

  • mattyjohnsoni Matthew Johnson (@mattyjohnsoni) reported

    @btsport this cricket coverage is awful. So lazy just using the Aussie commentary, not even bothering that they are doing Fox adverts. Poor. #ENGvAUS #Ashes #Cricket

  • 1989_AML Al (@1989_AML) reported

    @bt_uk woken up to my broadband being down in SY11 Shropshire any ideas on it being fixed?

  • convery_chris Christopher Convery (@convery_chris) reported

    @bt_uk …..perhaps there is an issue with your connection, I can send out an engineer free of charge to investigate however if the fault is at your end you will be charged a call out fee” I already know the script!

  • astrojack51 @astrojack5 (@astrojack51) reported

    Just turned the #ashes on to discover @englandcricket have just 2 runs and already we’re 185 wickets down! Don’t think I’ll watch much more, @btsport

  • cwmusson Chris Musson (@cwmusson) reported

    Only 3 attempts required to log in to the @btsport app tonight before it decided I had a subscription. Better than previous when it took 5 attempts. @btsport seem to be attempting to provide a premium service but their app is shoddy and coverage is cheap and nasty.