BT (British Telecom) Outage Report in Headcorn, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Maidstone |
Internet | |
| Sittingbourne |
||
| Sittingbourne |
Wi-fi | |
| Faversham |
Internet | |
| Ashford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea Waterman
(@chelseadianex) reported
@bt_uk @kandi79503974 I cannot provide you the details nor can my sister - can you magically fix it over Twitter but not over the phone despite mum having to call every day?
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young martin 🇪🇺
(@m_a_r_t_j_n) reported
from
Hastings, England
Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.
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RGH
(@RichardHeaton8) reported
@bt_uk how do I make a complaint without being fobbed off and lied to by every single operator I speak to ?
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Emma Cater
(@emmacater) reported
@OpenreachHelp Hi. I've had an engineer visit the property last week and installed the fibre to the property. The modem has green lights and @bt_uk has sent a router however I've been told the activation date won't be till January. I've been waiting since 4th December. Please help.
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pamela connelly
(@pammy0205) reported
@bt_uk Contacted BT today to sort out mums mobile after death of my dad. After being passed to 4 different depts (who don’t talk to each other so you start all over again) still no solution. Eventually told them to cancel and we will go elsewhere. Very poor show BT
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Maggie
(@mags4tigers) reported
@bt_uk Hi we have broadband but slow connection. 0-2 megabytes¬ upgraded until 2025 as only 15 houses on our road.Our connection is coagh, Co Tyrone 2 miles away. I’ve lost connection on work meetings, open uni tutorials etc. We got new hub helped connect but not speed.
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Mark Exley
(@markexley) reported
@SkyHelpTeam As I thought @SkyHelpTeam I called - no help, no understanding, no responsibility. Utterly useless. Thanks for nothing. @bt_uk what broadband and TV deals do you have right now?
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MoFlo
(@DrFeelgood6666) reported
Had the PS5 2 weeks bought from BT...It's just crashed and now won't turn on :( Any help @PlayStation @PlayStationUK @bt_uk #PS5 #PS5crash #Sony
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Harry
(@Leeashman007) reported
@bt_uk 2.5 months and still no broadband. Got a phone call today. I asked them to escalate this issue and told there is no escalation process. #btfail #terriblecustomerservice
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mark duckett
(@markduc80750750) reported
Why is it @OpenreachHelp are saying full FTTP but @bt_uk are saying the infrastructure is in place but not connected or available it’s an absolute joke been living with .8 and 2 mb for 2 years poor customer service again