BT (British Telecom) Outage Report in Headcorn, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Cranbrook, Ashford, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| Ashford |
TV | |
| West Malling |
Internet | |
| Ashford |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Nick Parnell
(@headcornweather) reported
from
Headcorn, England
@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@masonda1) reported
@bt_uk just been cut off from a very rude customer service advisor called Ethan who has cancelled all my services when I only requested to cancel the tv package due to numerous false promises made by your customer services regarding my broken box. Please advise how I can sort.
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steve
(@windypoos) reported
@bt_uk I know when we call this number the customer value team will have none of the information I gave to you today. We will just have to start all over again.
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Liver and Bacon* 🇪🇺🇺🇦
(@Liver_and_Bacon) reported
Why the fck is the spurs game at 19:45 on a Saturday?? Who make these stupid fcking decisions??? @btsport ??
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hello
(@Sunshine5320) reported
@bt_uk I’ve had issues with my internet since 1pm yesterday and got a message to say I’m going to be without it till 7/04! Please help I work from home!!
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Rt Hon Dave H 🏴 🇪🇺 Keyboard soldier
(@BCCletts) reported
@bt_uk @Ofcom No BT broadband or landline service since 29/01/22, I contacted you to to get this sorted out but your bot does not allow me to get this done I've now paid over £100 to you & had nothing in the way of a service, now a 3rd bill Why should I be paying you for this? >>
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Emily Locke
(@MakerEmilyLocke) reported
My @bt_uk Internet isn't staying connected for more than 30 seconds at a time :/ I've been asking for ages to go on fibre to the box but there's no bandwidth in my area. It really really sucks.
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Paul Oehme
(@PaulOehme3) reported
@bt_uk are your bt TV set up boxes having problems as I was watching a program and the picture was purple went to string and changed it from 1080p to 1080i and this sorted the purple picture.
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S
(@tminus666) reported
@bt_uk Nope, on the login page, option for forgot password, this asks to confirm email address, then the next screen is a security question, does nothing after correct entry. Other option to input account details, does nothing.
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Wraith 🖤
(@wraithfx_) reported
@bt_uk Hi, I appreciate you replying. I have an engineer booked who is coming to look at it in a few days so hopefully it will get fixed. I apologise about the post, I was frustrated about my connection issues but hopefully these will be resolved in a few days.
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Katie Smith 🌸
(@ktsmith2503) reported
@bt_uk full fibre broadband service collapsed for 3rd time in less than 2 wks in CM12 area. Needs resolving today.