BT (British Telecom) Outage Report in Headcorn, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Maidstone, Sittingbourne and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
Internet | |
| Sittingbourne |
||
| Ashford |
Internet | |
| Maidstone |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun
(@Shaund442) reported
@bt_uk @LeahClareLennon Also that's absolute bollocks it runs tests on the line into the house, for many the issue is after this point and the poor distribution in WiFi. BT are a con and I would and will be trying to move my services ASAP
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Rebecca Anne Byrne
(@RebeccaAnneByr1) reported
@bt_uk No it's to do with external work. The engineer checked if any of our household had displayed covid symptoms and came in wearing his mask. I have now been on hold for 10 minutes trying to speak to someone. This isn't the excellent customer service I was led to believe you provided
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Praise Mathew Johnson (Mat)
(@1337u53r) reported
@doddsie @elonmusk @bt_uk I think Starlink makes a lot more sense in terms of scalability (for service improvements). Traditional ISPs could be out of business soon when Starlink achieves their 10Gbps target and economies of scale (leading to significant cost declines in the service).
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ooo
(@isaolinat) reported
@bt_uk Yes it’s is bad. How do I am DM you ?
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rob ashburn
(@robashburn) reported
@bt_uk broadband service is getting worse by the day...! BT will say I need an upgrade although only did this last year. Embarrassing...!
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Catherine Cocklin
(@Catherinejourno) reported
@bt_uk Thank you your reply. We want to cancel the contract. Not start afresh with you. She has done this with her other utilities.
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Jlee
(@JamesLee_97) reported
@btsport I have been charged twice for the UFC PPV and tried to contact you through email as well as the online help chat. I have had no response. Please advise how I can get a refund for the additional payment
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robert maxey
(@robmaxey1) reported
@bt_uk hi there. I went for the fibre upgrade a year ago, with the “Guaranteed 46mbs”. I have never got near that. Generally around 27-30. I think I once saw 37. NG13 8TR postcode. Pls advise ? I would have called or emailed rather than tweeting, but not listed on your web page
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Jazz
(@princess_j86) reported
@bt_uk Hi Sian, I have done. Really hope you or someone can fix this mess. Thank you!
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Paul Welham
(@pwel11) reported
@bt_uk what's happened to your online chat service? Doesn't seem to be an option on any of the Contact Us queries. It's sometimes difficult to sit on hold or talk in an enclosed space