BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 02/03/2026 16:30

February 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Maidstone, West Malling, Cranbrook and Sittingbourne.

Loading map, please wait...
City Problem Type Report Time
United KingdomAshford E-mail
United KingdomMaidstone Internet
United KingdomWest Malling E-mail
United KingdomCranbrook Internet
United KingdomWest Malling Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kimbo12slice kimbo McQuade (@kimbo12slice) reported

    @GaryLineker no football on Thursday BTsport wtf man one time I have a date and don't have a comfort zone 😭😬

  • Coca1nePapi (2.0) (@Coca1nePapi) reported

    I dunno why but I feel more confident when our games are on Sky BTSport just gives me bad vibes

  • Adamatbebo BAILEY (@Adamatbebo) reported

    @bt_uk Estimated fix time of 22:42 having a laugh, get back from work and can’t even do what I need to do, joke

  • JohnDenby4 John Denby (@JohnDenby4) reported

    @bt_uk since broadband upgrade last Sept no dropouts, fast speeds all OK. Then got messages about changes to the phone service and arrival of Hybrid Connect and things have gone wrong. Constant dropouts, erratic speeds. The Hybrid engineer knew nothing of phone changes. Help.

  • Dawg123Dawg Nic (@Dawg123Dawg) reported

    @bt_uk explained shocking service and failures. Speak to someone new. Robin. She assures me many things, one being I will get a call back today. Guess what?????? Another useless member of staff. Impossible and shocking service provider. Are there any managers that are competent??

  • MarkHoldstock Mark Holdstock #Stoptheracistbrexiteers 🇪🇺 (@MarkHoldstock) reported

    @bt_uk The way to get really fast broadband is to move to Lancashire and get B4RN to deliver Fibre to the Home. 1gb/s up & down for £30 per month and £1500 deposit.

  • Katie_L_Lodge Katie Lodge (@Katie_L_Lodge) reported

    @bt_uk please can someone contact me to fix my fibre@broadband. I have tried 3 times now to speak@with someone and every time they call gets cut off. I am beyond frustrated at not being able to work!!

  • wackydog70 🇾🇪Wackydog🇾🇪 (@wackydog70) reported

    @btsport commentary today is piss poor

  • stuafc71 saxon71 (@stuafc71) reported

    @JoleonLescott @RobbieSavage8 not even mentioning Wenger in that “best manager” conversation Show some respect £2bn goes a long way to help Guardiola be anyway near that conversation about ferguson and Wenger @btsport

  • jerseygirluk56 jerseygirluk56@gmail.com (@jerseygirluk56) reported

    @bt_uk Why don’t you support your customers! No internet access for over 8 days! You’re in the wrong business. Maybe philanthropy is something you should stick with and get out of telecoms altogether