BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 12/31/2025 11:20

December 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Ashford and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomSittingbourne E-mail
United KingdomAshford Internet
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ramblingnonsen Outlet (@ramblingnonsen) reported

    @btsport Great goal, but I hope everyone is ready for Haaland to be the new VVD. The game is so poor and lacking personality nowadays that anyone good is touted as the best ever. Yawn 🥱

  • MJD56 Mickey Boy (@MJD56) reported

    @btsport I thought I was watching a UCL round up. Only seem to be taking about potential England lineups. Not all viewers are English. Poor poor show.

  • FoxResurrected Sarcastix The Gall 🇺🇦💙SLAVA UKRAINI (@FoxResurrected) reported

    @bt_uk Ok thanks. Why do I have to ask to be shown this though? Surely good customer care means *you* inform *us*, and save us money where you can? Particularly in the current climate? It’s all a bit ‘don’t ask, don’t tell’…

  • markbelllondon Mark Bell (@markbelllondon) reported

    @bt_uk Rita you have not answered my question. I am a Isle of Man @sure customers. Uk numbers cannot call mY Isle of Man mobile number the prefix 07624. @sure Isle of Man are claiming this is a BT fault due to network capacity between the BT network and IOM network. Is this correct ?

  • Lizooo22 Liz (@Lizooo22) reported

    @bt_uk The incompetence of your teams have led to my details being incorrectly referred on to a debt collector. 4 failed calls to customer service being told lies and hours wasted, we are still waiting for a call from your "Values" team

  • ivanlaskov Laskov, Ivan (@ivanlaskov) reported

    Definition of rip off: same broadband package, same speeds, same fibre infrastructure, same level of support, very similar equipment. Price difference? @VodafoneUK is £19 cheaper than @BT_uk. Not £9, NINETEEN! Absolutely disgraceful of BT.

  • markbelllondon Mark Bell (@markbelllondon) reported

    @bt_uk please help….my Isle of Man based mobile provider @SureIOM claim Bt has a transmission fault in the UK severely impacting capacity between Sure’s network and BT’s. Can you confirm this is correct and when will this be fixed?

  • NJC1988 NJC1988 (@NJC1988) reported

    @bt_uk hi, I’m having broadband issues and I’d like to speak to someone please.

  • bigbud01uk L J (@bigbud01uk) reported

    @mattPGAbyrne @btsport My thoughts exactly! In respect of a team performance City was poor tonight but stole a result wonder what the fall out will be 🙄

  • markbelllondon Mark Bell (@markbelllondon) reported

    @bt_uk Rita this is a whole lot more complex I am based in the Isle of Man and a local mobile network @SureIOM are claiming the above based on UK numbers being unable to call to ouR 07624 mobile prefix. They claim this is a BT issue and it is being look at. Can you confirm this???