BT (British Telecom) outages and service status in Headcorn, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Headcorn, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Wi-fi, and Phone.
- Total Blackout (33%)
- Wi-fi (33%)
- Phone (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Headcorn, England
The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Maidstone, and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Sittingbourne
|
Total Blackout | 17 days ago |
|
Maidstone
|
Phone | 23 days ago |
|
Maidstone
|
Wi-fi | 23 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Albert Pearce (@pearce_albert) reported from Bapchild, England@bt_uk It’s crap I have lost 5 BBC and itv channels
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Drew Morgan (@Drewstoopher) reported from Ashford, England@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade (@shade306) reported from Ashford, England@btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Daniel Shade (@shade306) reported from Ashford, EnglandIs there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England@bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!
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Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, EnglandOk so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal
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Daniel Shade (@shade306) reported from Ashford, England@btsport really is the worst service on this planet
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Daniel Shade (@shade306) reported from Ashford, EnglandLiterally missed two goals while the @btsport box loads. Awful
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Laura Ring (@mrslring) reported from Maidstone, England@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Daniel Shade (@shade306) reported from Ashford, England@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Dragon Signs (@dragonsigns) reported from Ticehurst, England@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Michael keetch (@KeetchMichael) reported from Maidstone, EnglandBT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Andréa Avena (@andrea_avena) reported from Tenterden, England@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
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𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Deborah Bebbington (@DeborahBeb1o5) reported@bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk
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Andy Mich (@MrAndyMich) reported@bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.
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Asif Rana (@HounslowParking) reported@bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.
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Kevin Scallan (@ScallanKevin) reported@bt_uk I have cancelled my ee tv subscription within my cooling off period with customer services but I have not received a returns label to return the equipment. Can you send me a returns label?
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Kasim (@Kasim26767212) reported@bt_uk Whats the customer setvice number ?
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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Nix's (@nickinoonoos) reported@bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back
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Dean Hazell (@Deano01973) reported@bt_uk my phone line been down a weekend due to BT and poor customer service.