BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 12/20/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Ashford, Maidstone, Faversham and West Malling.

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City Problem Type Report Time
United KingdomSittingbourne E-mail
United KingdomAshford Internet
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport you really are ridiculous. No wonder no one leaves sky for your joke of a service 😒

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @btsport really is the worst service on this planet

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RobK41777792 Rob K (@RobK41777792) reported

    @bt_uk Hey Claire, thanks for getting back to me. Yeah the hub was flashing orange, its blue now but the speed is so slow I can't send emails, log into google drive or even view my calendar. Yeah I went on that link but i dont think I have a phone number haha! Mybe I do, but no landline

  • Stat079 martin southall (@Stat079) reported

    @bt_uk any chance you can run a broadband speed check on my service? Online is not working.

  • Paigecass1 Paigecass (@Paigecass1) reported

    @bt_uk I am in shock how terrible my whole experience has been ... now to have no internet

  • weedgies Framob (@weedgies) reported

    @bt_uk you'll have saw deleted tweet in your mentions,but back in,never tripped totally different mailbox ? I don't believe that,I believe bc I used different VPN & couldn't get strong enough one,so was hopping about few trying,when token expire & you locked it,open with Web App.

  • StephenJohnBarn Steve B (@StephenJohnBarn) reported

    @bt_uk @WeAreOpenreach Yet another day of my two kids (one almost in tears) and partner struggling with home schooling and work due to slow internet. But neither BT or Openreach will tell me why we can't have fibre while all other houses in my area can? Nor when will we get it?

  • sussexfox1 sussexfox (@sussexfox1) reported

    @neilfissler That would be piss poor from PRL Plenty of people - not least BTsport who pay for the bloody sport - have cut them plenty of slack during covid Need to stop acting like *****

  • LizArkwright Liz Arkwright (@LizArkwright) reported

    @btbusinesscare Yup spoken to your customer service... still broken ... now what do I do?

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @bt_uk Submitted “FIX” request via SMS text 10pm tonight, as son finally exploded after couple of hours’ of intermittent broadband drop off. Wife then commented that internet connection had been bad after circa 3pm this afternoon, dropping off VPN connection to work three times.

  • sheltonjb Shelt (@sheltonjb) reported

    On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.

  • art_in_textiles Barbara Shaw (@art_in_textiles) reported

    @GalanthusA @bt_uk Thank you, Angel. I can't fault the service when I got through on the phone but waiting times to speak to a person were up to half an hour!