BT (British Telecom) Outage Report in Headcorn, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Ashford, Maidstone and Tenterden.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Ashford |
Internet | |
| Ashford |
Phone | |
| Ashford |
Internet | |
| Maidstone |
Internet | |
| Ashford |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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RIchard Folega
(@richard_folega) reported
@btbusinesscare I would but I'm not able to. Took 3 hours on chat with 4 different support staff all wanting to do the same thing but finally got an engineer visit booked. Will you be able to tell me by DM how much it would cost to cancel the package. Had enough now, TBH.
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The Memedalorian
(@mxtthewpxrker) reported
@bt_uk I’m having some serious connection issues in my property, I’m on a fibre connection with a current average speed of 3 mbps (lows of 500kbps) which is obviously not Fibre, can you help?
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tommi eccles
(@TOMMiiYUP) reported
@bt_uk No problem he even reset my internet so i am getting maximum speed
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Jonas C R Alderin
(@JonasAlderin) reported
@SkyNews My internet during the game went super slow from @BTCare, no real surprise there really and actually ruined part of the game as it kept buffering
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Shawn Matthews
(@SMthegamer1) reported
@MrAshleyM @vodafone @bt_uk Might be worth logging into the router and seeing if it has any self diagnosis tools that might fix the issue, or contacting support
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Carol Wilkie 💙😷
(@nannawinkles) reported
How do I contact @Ofcom by email? I want to copy you in on an email complaint re @WeAreOpenreach and @bt_uk
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me me me
(@LTNs4everyone) reported
@bt_uk but it went down at 12.30, what you been upto for last 9 hours?? it’s like all of E1 7xx that is down, not just Bt customers so must be infrastructure
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Lucinda
(@FREETOEXPRESSME) reported
@bt_uk Pardon me for not feeling optimistic as I’ve been promised calls 5 times before & not had them! I’ve spoken to 35 people regarding my broadband since it stopped on 17 June & still haven’t had it fixed. Sick of apologies & want correct follow through. I am NOT a happy customer
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me me me
(@LTNs4everyone) reported
@bt_uk what’s wrong with it? will it be up tomorrow? or is it longer term? if it’s longer term i’ll just get a 5G dongle and cancel BT
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Ant Longville
(@saint_ant) reported
@bt_uk my mum’s phone is not working. She is 92. Will this be dealt with as a priority??