BT (British Telecom) Outage Report in Headcorn, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Cranbrook, Ashford, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| Ashford |
TV | |
| West Malling |
Internet | |
| Ashford |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Stillwaiting
(@hererofrtime) reported
@bt_uk Trying to make an on line complaint but your site says this is down to make changes. When can I make a complaint. It relates to being told I had a fixed bill at £52 for one year to logging in today to find I have been overcharged £78. Really angry
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Alison Hills
(@ahillslegal) reported
@tigercubmum @garethallison @bt_uk It’s absolutely insane isn’t it!! Just FYI I’ve referenced the consumer rights act - s.52 (providing services in a reasonable timeframe), s.54(7)- rescinding my contract as they aren’t providing the service and 54(a)- right to claim damages
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Marginalia
(@BCoidan) reported
Has anyone explained why OFWAT, OFGEM and OFCOM still exist. None have protected the consumer. **** in our water, broken energy market and inflation plus increases for @virginmedia @bt_uk @EE et al. Capture doesn’t go anyway to describe their evisceration.
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gary moon
(@garymoo36015285) reported
@bt_uk Hey! Two months ago I noticed an offer on the BT website which increase my broadband speed for less money. I would have been stupid not to sign up for that, right? Well, now my bill has gone up 20% and I’m tied in for 2 years. How dare you advertise these so called ‘Deals’.
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Peter Vahl
(@BB71) reported
@virginmedia Such a bad service, engineer visited today, result no broadband or telephone. The ineptitude shown by @virginmedia out does @bt_uk & that takes some doing.
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the mrs
(@gman0783) reported
@bt_uk If this is how you treat your loyal customers then @SkyUK will soon be getting an influx of new customers. That increase is ridiculous and so soon after you offered me that deal of £29.99. New customers need to run for the hills
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John Lewis
(@sionny10) reported
@bt_uk Good morning. The open reach engineer could not install our fibre yesterday due to not being able to run the fibre cable to our property. I can't get to speak to bt online. Can you help please?
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falinee
(@YungFaline) reported
@bt_uk fix internet please 🙏
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Donald Pond
(@DonaldPond6) reported
Here’s a sneaky one. I had a @bt_uk mobile contract. Last month they told me I had to move to their subsidiary @EE but I now discover roaming in Europe (including the Channel Islands) is £2.29 a day where it was free before. But if you were a customer of EE before
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Cyrus Gunner
(@CyrsGunner) reported
Why's is @bt_uk so terrible? I bought & had the smart hub2 installed last week Friday. Since then till 2 days ago, it's been blinking orange. I called and followed up the support team (no straightforward process!) several times and they couldn't identify or fix the issue