BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 02/25/2026 02:55

February 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Cranbrook, Ashford, West Malling and Maidstone.

Loading map, please wait...
City Problem Type Report Time
United KingdomTenterden Wi-fi
United KingdomCranbrook Phone
United KingdomAshford TV
United KingdomWest Malling Internet
United KingdomAshford Internet
United KingdomMaidstone Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • afcbuddy (っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥ (@afcbuddy) reported

    @bt_uk @EE both your apps are not working. I gave uninstalled and reinstalled. Neither are loading

  • shmergel Shmergel Flonk (@shmergel) reported

    @dave_smeg @btsport Yep. Crap decision on my part.

  • RolandN rolandnissanart (@RolandN) reported

    Internet is down in East Grinstead and given fix date is two days away. Goodbye world 😟 @bt_uk #poorservice #thatsbad

  • afcbuddy (っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥ (@afcbuddy) reported

    @bt_uk No probs. Not sure if you had any issues with Wi-Fi signal in my area. But had to switch the Wi-Fi off for an hour

  • lauzweeks Laura Weeks (@lauzweeks) reported

    @bt_uk So once again you are refusing to sort out this issue. Putting a disabled childs life at risk again. Absolutely appauling service and completely disgusted with this. This matter should of been rectified 14 days ago abd yet no one give a damn in bt

  • Jakegolspie Jake Norman Chambers (@Jakegolspie) reported

    @SBienkowski It’s been poor in UK with @skysports and previously @btsport. No match build up,interviews punditry analysis etc is non existent and most coverage finishes at full time it’s shocking

  • frogboyflips Andrew Murray (@frogboyflips) reported

    @bt_uk Hi Ash from @bt_uk I've not received compensation for this within the statutory timeframe set out by ofcom - 3 missed appointments, 15 calendar days with loss of service - can you address this for me please?

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    @bt_uk Have spoken to countless ppl at BT, each person messed my order up further. I did have a wifi mini-hub to keep me online. Someone at BT cancelled it this morn for no reason. Had to buy BT wifi hotspot access as I need to work. Your service is a joke. Incompetent at every turn.

  • kyle37416717 kyle (@kyle37416717) reported

    @LexiDoyle7 @btsport why are you even there if you dont support the event! You're being paid to be there and whining on twitter hahaha journo's.....

  • matjames9 Mat james (@matjames9) reported

    The logic of @btsport is incredible. Can’t watch it on my phone or PC because “I’m not in the UK”. But it’ll work on the TV app which is about 4 foot from me and a foot above my PC. And they are all connected to the same network.