BT (British Telecom) Outage Report in Headcorn, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Maidstone, West Malling, Cranbrook and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
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| Maidstone |
Internet | |
| West Malling |
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| Cranbrook |
Internet | |
| West Malling |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Nick Parnell
(@headcornweather) reported
from
Headcorn, England
@btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Wilkins
(@scoutrobbo) reported
@SkyUK I am a diamond customer and want to add broadband + BT sport to my package. However your service will not allow me to. I would like to speak to someone. I have found @bt_uk much easier to discuss my options.
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Anita Anderson
(@AnitaaAnderson) reported
@bt_uk On and off Wi-Fi all day. Engineer coming on Friday. I need to work. Please help 🙏
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Tom Roberts
(@TomRoberts2212) reported
@bt_uk @AshtonWestMIB Ashton - it will be interesting to see how quickly they fix the problem now that they, presumably, know of it. We were without Internet, a couple of weeks ago, for about two days. It was a different provider but all our contact was by phone.
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gibbo
(@gibbocucumber) reported
@btsport im trying to renew my subscription for the football tomorrow and I can’t seem to get past the renew subscription page ??? Just the 3 dots bouncing Is there a problem your end?
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Antony Scerri
(@tonysblabla) reported
@bt_uk Yes as I have done for the many years never been a problem. Is the site blocking certain IP ranges all of a sudden?
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(((StarrFaithful)))
(@StarrOutlook) reported
@bt_uk why can i not put a complaint in online? i don't want to talk to a call centre again
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Catherine
(@cathrat) reported
@McDermottQC @bt_uk I have been trying to end my contract with BT. Spoke to 5 people all saying something different. 3 of them had no customer service skills whatsoever. I have made a formal complaint. If they say let’s see what we can do for you and offer a couple of £’s off you get a new contract
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Antony Scerri
(@tonysblabla) reported
@bt_uk No its your website. You may not support use of some services over vpn. Phoning soon anyway because you have messed up my account billing again! Had to revert my last contract change last year, now i appear to be paying for two different call plans, hopeless account management!
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Sebastian Rees
(@SebRees1) reported
@bt_uk It's for Full Fibre 2 instillation! Got sent a text saying he was on his way this morning (slot was 8AM-1PM). Why don't you have access to info if engineers are no-shows? How can I know if I reschedule the appointment we won't have the same problem again?
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MissipiDog
(@MissipiDog) reported
@bt_uk One of my BT queries is why you guys always seem to have issues with broadband speed despite being a multi million dollar company. Not happy with this service whatsoever. WIFI has been performing terribly several times this month out of nowhere for no apparent reason.