BT (British Telecom) Outage Report in Headcorn, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Tenterden, Cranbrook, Ashford, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Wi-fi | |
| Cranbrook |
Phone | |
| Ashford |
TV | |
| West Malling |
Internet | |
| Ashford |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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stuart
(@chewystuey) reported
@joetracey7 @PippaCrerar @bt_uk There are several providers who run their own circuits, often now fibre, but also copper into customer premises. You also need to clearly differentiate BT Openreach from BT consumer (who made the offer to DfE). They are NOT the same company, have extensive regulation between
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Joe T
(@joetracey7) reported
@chewystuey @PippaCrerar @bt_uk It’s my understanding openreach own the lines including fibre (apart from virgin) and service and maintain them. I understand the difference between BT consumer and openreach however ultimately owned by same over arching company.
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Jon
(@jon_paul_ryan) reported
@virginmedia @bt_uk are advising that the faults with the Mesh network is due to my Home Hub needing the latest update, how can I get this done?
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chris wright
(@Wright7Chris) reported
@bt_uk Jenny it doesn’t tell me when , others in the village can get it, my neighbours and I can’t . In this lock down working from home and kids now off school, BT should be doing more , it’s not acceptable that it’s a postcode lottery in 2021. Been waiting years!!
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Mark Webb
(@Webby1962) reported
@PippaCrerar @bt_uk BT isn't 100% (no provider is) but it's pretty good. 3 of us WFH since March with minimum 6 devices & TV using it all the time. Few problems.
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Princess 👑 Fiona
(@Princess2Fiona) reported
My Internet has gone unstable again. It's the copper wire connection in the road. I may be offline for long periods. @bt_uk are very good about fixing it, but limited by what they can do with 40 yr-old infrastructure. I absolutely depend on broadband. No mobile signal here. 1/2
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Tim 💙#YouAreNextJohnson
(@rothwell_tim) reported
@PippaCrerar @bt_uk Yeah, because have no Internet connection is better! Slogan “No Internet connection is better than bad Internet connection”
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Jim
(@memike72) reported
@bt_uk I’m using the checker on the ‘now’ tv box when the internet slows down and the picture begins to pixelate. Afterwards I did it again and it was up to 7mbps. It’s intermittent drop of signal, very frustration g.
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Geepster
(@1Geepster) reported
@Bryn_Cartwright @PippaCrerar @bt_uk Oh Im sorry.. I thought you were apologising for their ineptitude. Never bother waiting for a straight answer from any of this current pratfall of Clowns.
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Mike Dimmick
(@mikedimmick) reported
@PippaCrerar @bt_uk "BT Hotspot" is piggy-backing on other people's BT Broadband service. It would only work for a household if one of your neighbours is with BT, hasn't opted out of Hotspot, doesn't turn their router off, and it's in range. It's not nothing but I can see why DfE turned it down.