BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 11/17/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sittingbourne, Faversham, Ashford, Maidstone and West Malling.

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City Problem Type Report Time
United KingdomSittingbourne E-mail
United KingdomSittingbourne Wi-fi
United KingdomFaversham Internet
United KingdomAshford Total Blackout
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • cpfc_jw19 JW CPFC 🦅 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 (@cpfc_jw19) reported from Shadoxhurst, England

    @btsport coverage is absolutely terrible… blackout screen constantly. Shocking technology

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • laurenjean23 Lauren 🐱🌻🌍 #BeKind (@laurenjean23) reported from Ashford, England

    Ok so what’s the best way to watch a match on @btsport if I don’t have it st home? Help #ManCityArsenal

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk she also has NO television engineer came last Saturday and said couldn’t help, hard lines!!!!!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • AndrewCrowe11 Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ElBongo87 Graham Bell (@ElBongo87) reported

    @bt_uk . BT WILL BLAME YOU AND SAY ITS YOUR FAULT THAT THEY DISCONNECTED YOUR LINE WHEN CONNECTING SOMEONE ELSES AND THEN TAKE OVER A WEEK TO FIX IT AND 2 WEEKS TO CALL YOU TO TELL YOU NO COMPENSATION IS DUE AS IT WAS YOUR FAULT THEY DIDNT BOOK APPOINTMENTS THAT FAILED.

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 68 since I ordered broadband from @bt_uk and still no connection, no idea when there might be a connection, and another level of ‘escalation’ that doesn’t go anywhere from the BT support team who seem to think it’s ok to just ‘call back in 10 days with an update’. #BT

  • joolsmcgools jools (@joolsmcgools) reported

    @bt_uk hi, after 3 days and several hours on hold I’m still waiting for the issue with my internet to be rectified I was told it would be on in 4 hours… it’s not…

  • TPositivitree ThePositivitree (@TPositivitree) reported

    Hello @BTBusiness @BTCare we’ve been waiting for our phone and broadband to be installed since 3rd September. Having no joy with your agents online, by phone or email. We would like to escalate this as a complaint as it’s now impacting our beneficiaries.

  • MissRachaelCx Rachael C xx (@MissRachaelCx) reported

    @bt_uk why am I still having issues I have had people out months ago and my wifi is still dropping out and causing me issues working 🙃

  • cwu_southwales CWU South Wales Branch (@cwu_southwales) reported

    @bt_uk Our BT business emails have not been working for several days. SMTP authentication errors across multiple devices, users and locations whilst webmail / app works fine. No changes our end. Any chance of a fix instead of just testing the line and closing the fault?

  • ian_goodwin66 ian goodwin 🇺🇦 (@ian_goodwin66) reported

    @bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.

  • JohnCon47234825 John Connaughton (@JohnCon47234825) reported

    @bt_uk Hi I’ve tried to set up a direct debit to pay my bill but can’t seem to do this via the App or online. Could someone help

  • Ralphmcphee Jill Munro (@Ralphmcphee) reported

    @bt_uk After a phone call that took over two hours, I have sorted it. You need better customer service.

  • rizb_ Riz (@rizb_) reported

    @bt_uk I've been dealing with slow internet since June, so I still need help but I know BT won't help in any sense