BT (British Telecom) Outage Report in Headcorn, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Cranbrook, Ashford, West Malling and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
Phone | |
| Ashford |
TV | |
| West Malling |
Internet | |
| Ashford |
Internet | |
| Maidstone |
Wi-fi | |
| Ashford |
Community Discussion
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BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Rob Bagley
(@DoctorKoolBeans) reported
from
Maidstone, England
@BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Noble
(@JooliaNoble) reported
@bt_uk Our existing internet has been disconnected and the engineer to install the new fibre hasn’t arrived or been in contact. After being on hold for 40 mins, your customer service team transferred us only to go on hold again. So frustrating. Please contact us so we can cancel
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Klaus Schmierer
(@KlausSchmierer) reported
@bt_uk You say We Connect for Good. We’re here to help. Neither is true. You promised inside/outside engineer 2 weeks ago. Neither WiFi nor your little toy minihub working. Behaving like a good ol' monopoly, don't seem to care. Ref VOL055-4851379782522
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Louise Walsh
(@LouLouWalsh) reported
@bt_uk Yes - it’s been going on since the 17th March. The masts in Twickenham have been down so there has been no signal.
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2401MasterChief
(@2401Chief) reported
@BTCare evening; could you advise me if there’s a way of emailing your customer services department to give my 30 days notice to cancel my broadband connection or do I need to call? Thanks in Advance
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Richard
(@rjhsteel2001) reported
@bt_uk Got the new BT Hub 2 and the wifi signal is worse the the older BT HUB 1 we had???? Whats up with that?
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Harlequinuk
(@Harlequinuk) reported
@bt_uk Wouldn`t know - my email with you is not working
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Evie Craig
(@EvieCraig13) reported
@AbiEdmonds @bt_uk Exact same with me and my Nan, absolute disgraceful customer service just get put on hold time after time
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A P
(@APscfc2008) reported
@bt_uk Was having the issues at work all day today. Unfortunately I have finished work now so couldn’t tell you any more information.
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Richard
(@rjhsteel2001) reported
@bt_uk Got the new BT Hub 2 and the wifi signal is worse the the older BT HUB 1 we had?
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Charles Osborne
(@charlieosborne) reported
@OpenreachHelp Thanks for the reply. It’s a change from ADSL over copper with another provider to new FTTP service with @bt_uk. Just been told by BT that your engineer “didn’t bring enough cable” 🙈. Would be great if ‘Michael’ could have just answered the phone no. you gave us & explained!