BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 03/19/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Tenterden, Cranbrook, Ashford and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomTenterden Wi-fi
United KingdomCranbrook Phone
United KingdomAshford TV
United KingdomWest Malling Internet
United KingdomAshford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • col_colin1 Rooney Colin (@col_colin1) reported

    @btsport I don’t know @MichaelVaughan never met the man so don’t know if these allegations are true or false, but if his Fox coverage is pulled then I’m going to cancel my BT TV and Internet. Whatever happened to Innocent till proven Guilty?

  • Binky_2301 Dr. Steve 🏳️‍🌈🪴🐟 (@Binky_2301) reported

    @btbusinesscare How can I add more people to our account so they can call about issues if for some reason I'm only listed as a user and not even an admin when I own the flipping business?

  • chrscnvry chrscnvry⏱ (@chrscnvry) reported

    @bt_uk is the my BT app down? I can’t log in?

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk Any body calling me to explain why another guarantee has been broken?

  • harlotan ✨Charlie✨ (@harlotan) reported

    @bt_uk One of your customer service team is now saying there's no issue with our broadband and this is resolved remotely. It isn't. This is the 2nd time someone has been told to stay home only for nobody to show and our internet is unusable. What are you going to do about it?

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported

    @bt_uk But that’s not true! As you can see, you have received twitter messages telling you of the issue!! Furthermore, if you had bothered to read my tweet, I told you that I have the latest version of the app installed!

  • Khaledhzakariah Khaled Hassan (@Khaledhzakariah) reported

    @bt_uk and @EE are two of the most dishonest companies I ever had to deal with. Agents mis-selling products, lying and then charging clients for services they never wanted. I have been in a mess with these two for two months now. Absolutely mind-blowing!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk any chance you can fix my faulty phone line ? Is it down to COVID or the storms or just poor service? Been 6 months now ….#worstservice

  • HWargaming Heretic Wargaming (@HWargaming) reported

    Is it common practice for @bt_uk to destroy your garden putting up a new pole? Can you come back and re lay all the grass the fix all the slabs you’ve cracked in half please?

  • WillDriver93 Will Driver 🏳️‍🌈 (@WillDriver93) reported

    @bt_uk hi team, do you send customer satisfaction surveys from - 07800 003951? Tried responding after a call but have had no response and worried its a very elaborate scam (note I got the 150 from app so that part seems legit) ...