BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 12/04/2025 08:10

December 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jimcunning1 Jim Cunning (@jimcunning1) reported

    @BBCchrismclaug @btsport @policescotland Ur like all smsm. U helped to o bring this bile back into Scottish football under a different name SCOTTISH football was normal till the rangers football club came into the premier League the. The name rangers. Should never have been allowed by to soil our league agsin

  • PerryCharming CharmingPerry (@PerryCharming) reported

    @bt_uk Your Full Fibre broadband is not fit for purpose. The drop off from room to room is ridiculous. I couldn’t even get 1mpbs in my sons room today. Both of my kids are begging that I go back to @VodafoneUK Your solution is to get me to pay even more money for complete wifi!

  • rfcblue rfcblue 🇬🇧 (@rfcblue) reported

    @glasgowcathcart @BBCchrismclaug @btsport Right big mouth, can you show me proof that they were banned?? No as the were not security cleared that was the reason. Anyway why would they bigots be allowed in, theirs hatred for Rangers is as bad as yours pr*ck

  • SyrefordQuarry Syreford Quarry (@SyrefordQuarry) reported

    @btbusinesscare Absolutely appalling customer service. 18 months of sheer hell with BT Business. Our clients have at times lost all phone line connection due to their inadequacy. Shame on you BT for your appalling service £1000,s lost in revenue for our small business

  • classabstract Lilo (@classabstract) reported

    @bt_uk what an absolute joke of a company you are. You come out to replace the telephone pole, break it, and then can’t even offer a way to directly get someone out to fix it! Potentially 3 days with no internet now because your call centre will only help if the pole is damaged!

  • GraceTalbot_ Grace (@GraceTalbot_) reported

    @bt_uk my smart baby monitor parent unit has stopped working. It was brand new opened less then an month ago when my baby moved into his bedroom. Sound has gone really quiet. On searching this is a common problem. Could I get a new one sent out? Worried about not yearning my baby

  • Bluebroxibear Ca5per Kent Anime Loyal R5C (@Bluebroxibear) reported

    @glasgowcathcart @BBCchrismclaug @btsport Please do your ******* job or resign. You routinely embarrass your party which is shocking considering how embarrassing your party is. Rangers being Rangers obsessed does not help your constituents. Resign or do your job

  • KennyPowers2008 Kenny (@KennyPowers2008) reported

    @bt_uk your broadband service is atrocious and it’s that bad you have now taken away the ability to speak to advisors because you are inundated with complaints, text service you provide now for complaints and faults isn’t good enough.

  • DJ_Digital_D Daniel White* 🔴 (@DJ_Digital_D) reported

    @bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!

  • DJ_Digital_D Daniel White* 🔴 (@DJ_Digital_D) reported

    @bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensationiis ddue!