BT (British Telecom) Outage Report in Headcorn, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Wi-fi | |
| Maidstone |
||
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Sittingbourne |
||
| Sittingbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jane john
(@Jej6150) reported
No phone for 2 months - no broadband for 4 weeks. Now no mobile signal in my area as mast problem. @bt_uk and @WeAreOpenreach I beg you to stop blaming each other and help me. I have elderly parents who cannot contact me - this is SERIOUS!
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Jaqui Lindridge
(@JaquiLindridge) reported
@bt_uk How do we escalate an recurrent outage problem and get beyond near daily calls to your fault line which is simply not progressing a resolution?
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Tom Simmons
(@tomsimmons123) reported
@bt_uk Still no service at all after 6 days, no solution provided by @bt_uk, just continually shifting the ETA of service resumption. Only alternative was to upgrade, which is a pretty useless solution. #BTbroadband #BTdown
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Amanda Boyle OBE
(@nowaffle) reported
Hey @bt_uk How do I enable my mini hub? Guaranteed connection is no use if there’s no customer service to deal with faults.
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Paul Casola
(@paulcasola) reported
@bt_uk @OpenreachHelp. Now day 9 without any service. First time BT customer. Great start. Fed up of having to chase myself and I’m still not able to be told what the fault is or when it will be fixed. Has anyone done anything to fix the fault in last 9 days?? Terrible service
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dave
(@Impactdave) reported
@bt_uk Nope been trying to leave since April but there has been delays from open reach. Had an email today to say that “Openreach have now confirmed that the open cease order of your previous FTTC service has now been completed. We are now just waiting on the records being updated to
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Stephen Todd
(@STodd_Images) reported
@bt_uk why no mobile signal in Hull area for 24 hours now? When is it going to work?
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mark page
(@mpagemap) reported
@SwaledaleMutton @EE @bt_uk these bills may take a while to ne paid less of course loss of service 👍
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Emma White
(@emma_southard) reported
@BTCare have had a complaint open since April just received a text saying you are closing the complaint as you haven’t been able to reach me!!! I’ve missed one phone call and you close the complaint!!
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Swaledale Mutton Co.
(@SwaledaleMutton) reported
@mpagemap @EE The main issue here is that I am a @bt_uk mobile customer, but they use EE infrastructure. And all I get is "these things sometimes take a while to fix"...