BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 12/05/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.

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City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomSittingbourne Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Yes I’ve tried a reboot. The signal strength isn’t good enough for a BT wired building. Is there a way to test it? Surely I must be paying for a minimum download speed?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gordstewart26 Gordon Stewart (@gordstewart26) reported

    @bt_uk When will the problem with the Firmware v.0.26.03.01286 on Smart Hub 2 be resolved. Been unable to use devices which require the connection between 2.4Ghz & 5Ghz for over three weeks now.

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk why am I receiving overdue bills with a final notice for an account that was cancelled and never even used. This was already settled over a phonecall. Was told this £7.95 was for post and packaging. Post and packaging was free on my order which you cancelled.

  • MttChlk Matt Chalk (@MttChlk) reported

    @bt_uk @OpenreachHelp Is there a way to use a micro filter to create an Ethernet connection even though we’re on a fibre connection and the router is plugged into the open reach modem? My wife’s intermittent zoom calls is causing an issue.

  • themad84 Chris McArthur (@themad84) reported

    @bt_uk Our WiFi is that bad we've had to update the router and put disks in every room just to get signal upstairs whilst paying £37.21 for it. Definitely looking for new provider after contract. Way too expensive. Utter ridiculous

  • ccshoreditch CC Shoreditch (@ccshoreditch) reported

    @bt_uk Nothing showing and my mobile data connection is now back on my phone, thanks for your help

  • Arkhum_ Arkhum (@Arkhum_) reported

    @bt_uk Fix ur Internet asap

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Issue is not with the suppliers. Was speaking to an engineer today and they had everything ready to go and repaired since the 7th of May. Also why am I receiving overdue bills for an account that was cancelled and never even used. This was already settled over a phonecall.

  • maidmentj John Maidment (@maidmentj) reported

    @wired2thebrink @OpenreachHelp @bt_uk Yip all good and well if you have phone signal. Plus bt help desk is 8am -9 pm. And these faults keep happening after 9.

  • BonSteventon Ben Steventon (@BonSteventon) reported

    @bt_uk I’ve been having issues with SONOS and my Smart Hub 2. I’m told there’s a software update that you can push to my hub to fix the problem?

  • lowerformofwit Murun Buchstansangur Management (@lowerformofwit) reported

    @bt_uk Thanks - it's an issue with a local O2 mast. It's just that this has happened several times over the last year, outages that have lasted up to 24 hours. Never had the same issue with other networks