BT (British Telecom)

BT (British Telecom) Outage Report in Headcorn, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Headcorn, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Headcorn, Kent, England 01/11/2026 06:35

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Headcorn, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomMaidstone Internet
United KingdomSittingbourne E-mail
United KingdomAshford Internet
United KingdomMaidstone Internet
United KingdomSittingbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Headcorn, England

Latest outage, problems and issue reports in Headcorn and nearby locations:

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles

  • pezza1 Pezza (@pezza1) reported from Ashford, England

    @itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    @bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Ashford, England

    @bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • RLocke1984 Richard Locke (@RLocke1984) reported from Tenterden, England

    What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • pearce_albert Albert Pearce (@pearce_albert) reported from Bapchild, England

    @bt_uk It’s crap I have lost 5 BBC and itv channels

  • ChunkDyer George (@ChunkDyer) reported from Kennington, England

    Why do the commentators never talk about the actual game being played? #btsport #RBLATM

  • andrea_avena Andréa Avena (@andrea_avena) reported from Tenterden, England

    @bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SadBeemo Beemo (@SadBeemo) reported

    @bt_uk It amazes me how incredibly useless you are, I pay you to provide a service and instead of this service you give me constant internet troubles and instead stop me from being able to work from home. Fix your service

  • StevenBrewerton Steven Brewerton (@StevenBrewerton) reported

    @bt_uk Why settle for anyone else?? Because over the last 4 days I’ve tried to order a new BT service 3 times and each time it’s been cancelled by your system. So, think I’ll settle for someone else who has managed to set up and account and connect me in 24 hours. Kudos @Plusnet

  • MattArsenal1 Matt (@MattArsenal1) reported

    @mrjakehumphrey @btsport What did you do? Or have you always had the problem in that eye?

  • Sim_Jim85 simepieman (@Sim_Jim85) reported

    @bt_uk Yeah I will - nothing got done previously. I’m wondering whether I should be due a new router seeing as I’ve been a customer for 5 years with the same issue

  • Pti_Singe PerplexPuss (@Pti_Singe) reported

    @bt_uk Yeah I did that years ago and never heard anything back...

  • IanXley Your Local Business Mentor (@IanXley) reported

    @bt_uk I’m trying to test a new website created for a charity by a 3rd party. Using my BT Broadband connection whether by WiFi or LAN connector the message “this domain is brand new please check back again soon”. No such problem using mobile days or VPN. Can you help unblock pls?

  • cyberdoyle Chris (@cyberdoyle) reported

    @MarkHoldstock @SoLongFrank @bt_uk There isn't a deposit, but to help build the network people buy shares, and if they buy £1500 they get a 'free' connection and just pay £30 a month for a gigabit symmetrical.

  • fifasalty 💙Chris💙salt💙 (@fifasalty) reported

    here is my problem in a world where @btsport and @SkySportsPL televise these competitions and let the players split a $40000 pot you are going to get people looking up to them and wanting what they have so when i come along and say kids start playing when you cheat you are .....

  • lairdofdorking Julian Ching (@lairdofdorking) reported

    Hi @bt_uk how long does it take, from reporting, to fix really slow Halo broadband?

  • JustLohan Lindsey Davies (@JustLohan) reported

    @bt_uk could I please have some help? My fibre order was cancelled but my phoneline is apparently still being connected tomorrow - I thought everything had been cancelled from my order 🙃