BT (British Telecom) Outage Report in Headcorn, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Sittingbourne |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
||
| Maidstone |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
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Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
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Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk I’m having connectivity issues with my games console. The router is barely 15ft away but the game is freezing/jumping and keeps displaying ‘connection interrupted’ symbols
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George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
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Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
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Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
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Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
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Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🏴Sean Baker🇬🇧🇬🇧
(@seanbaker87) reported
@Grantkunta13 @bt_uk Mate I had exactly the same issue when we moved house and when we did they were trying to charge me to send an engineer out to move a socket. I kicked right off 4 1/2 years ago never been back with them since
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KRIO
(@IndieRoseAroma) reported
The @bt_uk advert claiming fastest broadband is a total lie... It's crap, and when you complain they do nothing... Don't fall for that nonsense
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Lyndsey Traves
(@Traves86) reported
Ok @bt_uk so I was supposed to hear from a manager regarding my ‘very urgent’ complaint within 24-48 hours. I haven’t heard anything and now been sent a bag to return my box!! How can I cancel a service i never had, 83 days after I first ordered it!! This is now ridiculous!! 😡👎🏻
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Ben Ebeling
(@BenEbeling) reported
After almost 20 minutes on hold with @bt_uk @BTCare because they have charged me almost £70 for a service that I no longer have with them I hung up! I have moved my broadband from you and cancelled my landline. Maybe now its time to cancel the mobiles as well!
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Justsumguy
(@Justsum32062003) reported
@NickRogersGolf @bt_uk So nick answer to whose responsibility this is is simple. Who are you now paying money to? The company you are paying to fix your problems telling you to get another company you aren't a customer of is lunacy.
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Gavin Lewis🏴🔰
(@gavlew) reported
@bt_uk I'm a BT Full Fibre 100 customer paying £39.99 a month and I've just recommended my neighbour who is switching over but he's getting Full Fibre 300 for the same price. Are you able to upgrade me for the same price?
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Julia Morrell
(@JuliaMorrell4) reported
Horrendous customer service from BT! Monday on hold for 1hr 42 mins - it cut off as they shut at 8pm! Yesterday on hold for 50+ minutes - gave up and still on hold today after 25 minutes. @BTCare can you help?
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Laura Cove
(@MissLauraCove) reported
@bt_uk I had to check the date on this post as I thought it must be April 1st. BT your customer service is a disgrace may I suggest you and everyone go look at your Trustpilot reviews. AVOID THIS COMPANY
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Peter
(@PBywaters1992) reported
@bt_uk hello I need to return my old router but need the post packaging sent to my new address. Grateful for some help.