BT (British Telecom) Outage Report in Headcorn, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Headcorn, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Headcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Headcorn, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Sittingbourne, Faversham, Ashford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Sittingbourne |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
||
| Maidstone |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Headcorn, England
Latest outage, problems and issue reports in Headcorn and nearby locations:
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Managed to get through to technical help and it was resolved. Missed first half but seems to be working fine now across all platforms thank you
-
Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk you’ve cancelled my BT sport subscription for the SECOND time since I’ve been a customer. You offered me credit on my account and now I’m stuck on hold unable to watch the game. Shambles
-
Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
-
Pezza
(@pezza1) reported
from
Ashford, England
@itvfootball ‘s coverage of the England game is terrible, I suppose I have got used to the quality of @SkySports and @btsport I’ve got to turn the sound off it’s hurting my ears!
-
Albert Pearce
(@pearce_albert) reported
from
Bapchild, England
@bt_uk It’s crap I have lost 5 BBC and itv channels
-
Drew Morgan
(@Drewstoopher) reported
from
Ashford, England
@bt_uk Everytime I turn my TV and sometimes PS4 on it doesn't connect to the internet. I contacted the manufacturer and followed their troubleshoots but they've been unsuccessful and suggest I try you, my broadband provider, next. Can you help?
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Is there a team I can speak to about my appalling @bt_uk Wi-fi signal?
-
George
(@ChunkDyer) reported
from
Kennington, England
Why do the commentators never talk about the actual game being played? #btsport #RBLATM
-
Daniel Shade
(@shade306) reported
from
Ashford, England
Literally missed two goals while the @btsport box loads. Awful
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk No my lunch break ended so I hung up. Do you have a different number? Or can I discuss my options to renew/cancel via email?
-
Stuart B
(@stubro1970) reported
from
Horsmonden, England
@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
-
Richard Locke
(@RLocke1984) reported
from
Tenterden, England
What the hell are the @btsport commentators on about. A foul is a foul. Play should have been stopped. End of. Yes the defending was poor. But the ball should never have been up there.
-
Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
-
Andréa Avena
(@andrea_avena) reported
from
Tenterden, England
@bt_uk I could really do without the WIFI dropping constantly in TN30 today, any update on what’s causing the service issues at the moment? #WFHproblems
-
Daniel Shade
(@shade306) reported
from
Ashford, England
@bt_uk Same problem again and I’m stuck on hold missing more football. Roll on October so I can leave
-
Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
David Davies
(@Davidddavies1) reported
After two days of phone calls and useless service, who on earth at @bt_uk can help me restore my broadband that you’ve taken down?? Even a 45 min call now the agent just ended the call as they knew it wasn’t an easy fix. SO FRUSTRATING!!!!
-
Pros Only TV 🇬🇭
(@ProsOnlyTv) reported
@bt_uk @Taabaa2 Same issue
-
Amy Garton
(@AmyGarton5) reported
@bt_uk your broadband customer service is truly disgusting. I’ve waited in all day for no engineer to turn up, or anybody for that matter able to give me a reason why on the phone. Awful service
-
Danny O'Connor
(@Dannyoconnor430) reported
@Girlwithvoiceuk @bt_uk @SkyUK Is it the one where if broadband is down it flicks onto the mobile network?
-
Gemma 🙈🦄
(@GemmaWilson1995) reported
@bt_uk Awful service from BT today, not paying £847 to leave you, absolutely disgusting fee
-
Macintosh_1998
(@Macintosh_1998) reported
@AlanMat66462470 @bt_uk Have you tried contacting bt about the issue they will resolve it
-
Revd Paul A. Carr (revPACman)
(@revPACman) reported
@bt_uk 32 days and counting and still no solution. Really? This is becoming beyond a joke - don't you think?
-
Ben Davis
(@BDavis197) reported
@bt_uk Hi. I’d like to upgrade my BT Sport app subscription to BT Sport Ultimate, advertised as an extra £5p/m on your site. When I try to add it to my plan I’m told it’s not possible. Are you able to help with this please?
-
Andy
(@AndrewdavisAndy) reported
@btbusinesscare The worst utilities company I’ve ever known. Used them for numerous businesses and each time had problems that have cost me untold amount of hours and money. Absolute shambles
-
Yaroslav Khromyak
(@Yaro_Harwood) reported
@bt_uk This has been escalated 5 times - no results. @OpenreachHelp @WeAreOpenreach is saying another appointment is needed - for what?? Neighbour downstairs in the same house got his internet up and running - why not me? Why does NOBODY want to put this issue to bad?