BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 02/22/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Dartford, Gravesend, Rochester, Maidstone, Tonbridge, Chatham, Sevenoaks, Bexleyheath, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Internet
United KingdomRoyal Tunbridge Wells Wi-fi
United KingdomDartford Internet
United KingdomGravesend Internet
United KingdomRochester Internet
United KingdomMaidstone Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Dhaki74 Dhaki (@Dhaki74) reported

    @bt_uk extremely frustrated have been out of email for over a week now - really affecting my livelihood & health. Going in circles with BT! Can someone please help!

  • prakrel ATrainman (@prakrel) reported

    @bt_uk my landline not working since Friday. I'm 82 years old. Service status says fix expected by 20th August. This isn't right

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk There lies the issue John. It's not keeping me connected - far from it. I work for Openreach and I'm having to tether from my work phone instead of using the 4G mini hub. Let alone using the mini hub for the multitude of other devices around the house.

  • Devilishdan Danielle edwards (@Devilishdan) reported

    @bt_uk still waiting for refund, still waiting for email about new contract, still waiting for £75 giftcard. Can't believe I fell for your crap

  • JodySteed Jody Steed (@JodySteed) reported

    @bt_uk who do I contact about rewards? Took out new broadband and was promised gift card. Keep getting texts saying don't forget reward, login and says no reward to claim? Also meant to be fibre getting 8mb speeds. Been live 5 days now what's going on? Thanks

  • nick_feather Nick Feather (@nick_feather) reported

    Still no service from @bt_uk despite ordering broadband package on 25 June. Apparently no equipment to get up a telegraph pole. Where is your customer service?

  • Devilishdan Danielle edwards (@Devilishdan) reported

    @bt_uk No point just spoke to your team and now I've cancelled staying with you. You make promises you can keep and I'll do a bank recall on the money you owe me. Also going to the ombudsman about your poor service

  • richardbudden Richard Budden (@richardbudden) reported

    So @bt_uk hold music includes ‘I won’t give up on you’ - well I will soon if you don’t sort the issue of leaving a nearly 98yr old without any phone for over 4 months in her new @Jewish_Care care home #sortitout #badcustomercare

  • juliettuke Juliet Tuke (@juliettuke) reported

    @bt_uk Hi was just wondering any update on this problem , heard nothing from any one .

  • NPage10 wisemensay (@NPage10) reported

    @GabyMcKay Premier sports had a lot of technical problems but they showed lots of games, I suspect BTSport won’t show anywhere near that amount