Is BT (British Telecom) having an outage in West Malling, Kent, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in West Malling, Kent, England problems in the last 24 hours

BT (British Telecom) Outage Chart in West Malling, Kent, England

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near West Malling, Kent, England

BT (British Telecom) in West Malling, Kent, England Comments

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BT (British Telecom) Issues Reports Near West Malling, Kent, England

Latest outage, problems and issue reports in West Malling, Kent, England and nearby locations:
  • SeanH343
    Sean 💤 (@SeanH343) reported from Bexleyheath, England

    @BTCare for the last few days around 8pm my internet speed has dropped drastically. Going from an average of 15-20Mbps download to 0.15... please fix

  • RealMartinCee
    Martin Cee (@RealMartinCee) reported from Cliffe and Cliffe Woods, England

    Of course we are all thinking of those affected with yesterdays events but spare a thought for those at @btsport @btsportfootball whose day went from terrible to a disaster. They handled it live on air and managed to keep a professional head on it... #GlennHoddle #LCFC #LEIWHU

  • Darrenskhjones
    Darren (@Darrenskhjones) reported from Bexleyheath, England

    So glad @martinkeown5 isn’t a referee. I’ve never heard a pundit get so many calls wrong #btsport #MANJUV

  • WilliamJL_1990
    William John Lane (@WilliamJL_1990) reported from Swanscombe and Greenhithe, England

    @BTCare Yeah well maybe BT should reimburse my £100 deposit now and not 6 months later... Shocking for a brand new customer..

  • PAbrines
    Patrick Abrines (@PAbrines) reported from West Malling, England

    @btsport I thought Bellamy was a plonker but Chris Sutton beats all records of plonkers!!! Effing get rid-off that shit!!!

  • trip285
    Samuel Butler (@trip285) reported from Sutton at Hone, England

    @BTCare my hub has a solid orange light is there a service problem

  • millar60
    Ian Millar (@millar60) reported from Sutton at Hone, England

    @btsport not doing a 24 hour pass to watch the fight is stupid. Quoted £50 minimum. Wow.....

  • HarryShotta
    Harry Shotta (@HarryShotta) reported from Gillingham, England

    @djwisednb @MrDtAFC @btsport Trust me Klopp still ain’t won nothing, man are moving like them lot have won the double when Arsenal at our worst have got more trophies than them

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare OMG BT are an absolute joke. Just rang them and told to press1 to speak to my case manager and they just cut me off twice. Should have known that was never gonna happen.

  • iBen91
    Ben (@iBen91) reported from Royal Tunbridge Wells, England

    @BTCare raised an issue on my BT TV account last Friday, chased on Monday, promised a call back on Tuesday. Still nothing. Tried calling but can’t get through.

  • CarlosVanVegas
    Carl Salisbury (@CarlosVanVegas) reported from Sutton at Hone, England

    @BTCare my phone with BT uses EE as the carrier so does that mean you’ll support the new Apple watch4 as well?

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare How BT manage to run a successful business I will never know. Happy to take £70 a month from us and had intermittent service since June!

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare No the manager was supposed to be giving me that today...was never gonna happen though was it. I rang and complained and was meant to be getting a call again today but 8pm still nothing!

  • eng_cas
    Cas Eng (@eng_cas) reported from Brompton, England

    @BTCare @bt_uk If BT ever tell you a manager will call you don’t expect it to happen. They will call your phone and hang up after 1or2 rings so the number is registered in your phone and say you didn’t answer!! Liars and terrible service.

  • AndrewPSSP
    Andrew Piang ? (@AndrewPSSP) reported from Bexleyheath, England

    @markb846 @DriverPotter @BTCare Sorry if this seems like a stupid question, but who does the Twitter account care for?

  • MMABrad48
    Brad Wharton (@MMABrad48) reported from Swanscombe, England

    @HarryFitz_ @ADayToHalestorm @CageWarriors @btsport @UFCFightPass Phenomenal customer service.

  • Chrissie202
    Chrissie Lockyear (@Chrissie202) reported from Sevenoaks, England

    @BTCare @BTGroup Hi - was just chasing up my new Hub which will hopefully address the fact that for the past 2 weeks my Infinity has been painfully slow. Got cut off during the call

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare everyone just seems to focus purely on the speed issue, IT DROPS OUT LOADS TOO, but no one seems bothered about that... The speed, you lot say, is Just above MGALS now, but it wasnt until i complained

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Last Friday @BTCare told me wait 5 working days issue will be resolved.

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare I have made 23 calls till now and average call duration was 25 minutes . Why Bt just say that they can’t fix that issue instead of making fake promises

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there. Today is fifth day and I haven’t heard anything about my complaint and 21 days without

  • jim_m7
    Jimmers (@jim_m7) reported

    @BTCare Hi, i’ve just had a generic e-mail saying my complaint has been dealt with and closed,NO-ONE has spoken to me and given me a explanation. This is absolutely shocking customer service. I’m going to the ombudsman.

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare No BOTH wired and wireless issues.. 20-25Mbps

  • stuartgdavis32
    stuart davis (@stuartgdavis32) reported

    @AndBall79 @BTCare @OpenreachHelp I will stick with Sky if they are this bad

  • robcc03
    Rob Coops (@robcc03) reported

    @BTCare no one has been out, i haven't been asked to do much at really, been sent a WiFi location info sheet (but that isn't the problem really!), and im getting called back next Tuesday (could be Saturday, but i said in the week is easier, (Next time lady is working again). #NotFair

  • ZiaChoudhary
    zia (@ZiaChoudhary) reported

    @BTCare Hi there . Today is fifth working day still no response from Bt about my complaint or any thing

  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡