BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/07/2026 12:00

January 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet
United KingdomGillingham Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRochester Internet
United KingdomBexleyheath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • trip285 Samuel Butler (@trip285) reported from Sutton at Hone, England

    Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonofSuburbia Jason (@JasonofSuburbia) reported

    @bt_uk Just received a sim card in the post from you. I’ve never signed up for one, just want to make sure I’m not locked in to a contract? Can someone DM me please

  • kukuandchips Africa🇰🇪🇬🇧 (@kukuandchips) reported

    @HonestArsenalF1 @btsport Their schedule keeping is atrocious, I cancelled my subscription and that was one of the reasons, the other was their customer services or lack of! @btsport are quite useless until its bill time then they're very efficient! #useless

  • digitaldaz Darren Nicholls (@digitaldaz) reported

    @btbusinesscare hi there, since being mis sold a mobile service back in May. I've had multiple chats and phone calls to cancel the service.

  • SoniSaFr Sonia Sanchez 🇪🇺🇬🇧🇪🇸🌍 (@SoniSaFr) reported

    @mr_numbers @bt_uk These scammers are really annoying. Getting loads of calls daily from numbers with the same prefix. We never answer.

  • edward036 Duncan Smith (@edward036) reported

    @bt_uk @virginmedia Do you advertise on national tv that your service is unreliable?!?

  • D_X_N_  D❌N  (@D_X_N_) reported

    @bt_uk can you help? All’s I’m getting on the BT app on my Sony tv is a green screen when watching anything. I’ve tried deleting the app and reinstalling but it hasn’t worked.

  • Bsmug1 Bass Smugglez (@Bsmug1) reported

    @bt_uk Most companies put you on hold [answer service] just generate money for there own bills???

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @bt_uk I got a friend to fix it for me. Needless to say I’m less than impressed with BT. When contract is up I’ll move elsewhere

  • ArjNaik Arj Naik (@ArjNaik) reported

    @bt_uk hi my internet has cut off since this morning, I'm on full fibre and I need to get It working asap, can you help?

  • lizziesdj Lizzie Jones (@lizziesdj) reported

    @bt_uk Im house sitting so don’t have access to the details or account. But haven’t had issues before now so if you could tell me if other people in brixton having issue then it would help