BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/30/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Dartford, Tonbridge, Chatham, Maidstone, West Malling, Royal Tunbridge Wells, Sevenoaks, Rochester, Bexleyheath, Gillingham and Swanley.

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City Problem Type Report Time
United KingdomDartford Phone
United KingdomTonbridge Wi-fi
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomWest Malling E-mail
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • beth_northey Bnorthey (@beth_northey) reported

    @bt_uk broadband down in KT6 and not going to be up until 3pm: can you shed any light on why it is down so long? I can’t work until it is back up.

  • louiebiglad Steven Lewis (@louiebiglad) reported

    @bt_uk I cancelled my service before it started, back in February. Returned the unopened kit straight away. FIVE MONTHS later, in July you contact me over email and text telling me you're charging me for not returning the kit. I can't find the receipt, so you're charging me. HELP

  • bob_twells Bob Twells (@bob_twells) reported

    @bt_uk Well, another weekend approaches, and still we await a solution to our connection. It has only been 3 weeks, and 3 days I must learn to be more patient with a firm that makes such a huge profit after all I am only the customer.

  • uuukzfgbvc dafa taka (@uuukzfgbvc) reported

    @bt_uk why is the security check taking more than 3.5 hours since I sent the requested document, I need my product tomorrow as promised in the express delivery, I paid extra for a service that isn't going to apply as promised, that is the worst customer service I've ever had.

  • sarah_church sarah (@sarah_church) reported

    The irony of @bt_uk sending me a ‘Customer Satisfaction’ survey when they’ve consistently failed to provide me with adequate broadband.Their final response (despite never sending anyone to assess) was ‘Some properties just don’t get good WiFi/broadband’. I live in central london.

  • sarah_church sarah (@sarah_church) reported

    @bt_uk If you check my records you’ll the issue has been ongoing for months. It’s all been logged, I’d appreciate it if someone could review my case and see if there’s anything that can be done. So far the onus has been on me to push to get a resolution, it’s exhausting & dull.

  • PaulGrant77 Paul Grant (@PaulGrant77) reported

    @BrianODriscoll @btsport How can I view it if not currently a BT sport customer please?

  • PirateHaze ❤️ Haze ❤️ (@PirateHaze) reported

    @bt_uk please help again we have the same issue in heath and reach

  • JamesWi19367068 Wrath Of Will (@JamesWi19367068) reported

    @bt_uk bt broadband down in kent?

  • TonySpurano Antonio Spurano 🇮🇹 (@TonySpurano) reported

    @richardajkeys The problem is that Souness is a sourpuss who hates on individual players and teams, without limit. He exists on Sky for Liverpool coverage and opinions from a Lpool perspective. It’s why Sky is losing popularity - the likes of BTSport are carefully selecting pundits for insight