BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Maidstone, Longfield, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Rochester |
Internet | |
| Bexleyheath |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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jon ryan #FBPE
(@Jonpryan57) reported
@Toffeelewl @bt_uk The most we EVER get is ~12 Mbps, then only for brief periods. My wife is head of department at a major university. I run a business that demands lots of time online. BT are unable to find a solution. We are looking into putting together a Class Action.
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brian QPR
(@brianqpr) reported
@bt_uk how can an upgrade go so wrong? Twice agreed to sent hub to my work. 1st not sent at all. 2nd sent to address I explained I wouldn’t be at. Changed the price then backed down and now sending a bag to the address I’m not at to send equipment back that I didn’t ask for.
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MrBruceMan
(@MrBruceMan1) reported
@bt_uk 2 days in a row with sketchy internet in Aberdeen, any reason for this? Tried reseting and all the usual stuff? Never had issues like this with other networks. This has happened a few times since ive switch to you guys.
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Clare Fenwick
(@csf0961) reported
@bt_uk I did thank you Paddy but it didn't really help. The connection has been particularly poor for over 2 weeks.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Antony Scerri
(@tonysblabla) reported
@bt_uk the blue lights back nearly 2 hours, if these are planned outages would REALLY be nice to let me know before hand, and if not would be REALLY nice if the status page indicated a known issue, rather than "computer says no"
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Jen West
(@jen_ewest) reported
@bt_uk - I know you want to take these conversations off the timeline. But to clarify: your DM response is ‘pay more and we’ll fix it’ when you’re making no effort to provide me with the service I pay for. I’d be embarrassed if I was having to disregard and patronise customers.
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Philip Noble
(@Highburydreamer) reported
@bt_uk @bt_uk are not a customer unit. Managers hide behind customer service operatives who can’t give customer service. What’s the point of a complaint when it’s too late! My Partner was without broadband for two weeks you did nothing as was your response
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Faheem
(@FaslAim1) reported
And now @bt_uk your free WiFi cloud's down too? Lol what a joke this is. So not can I only notbuse the broadband the back WiFi you hype about has also broken down. Forget fttp just gove us a reliable network to the exchange
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Ed Adamson
(@Ed_Adamson) reported
@bt_uk can you confirm that it’s not just me and there is a broadband outage in E11 please… and how long you suspect it to be down?