BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
||
| Maidstone |
Internet | |
| Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Rochester |
Internet | |
| Bexleyheath |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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thekernowranger
(@kernowranger) reported
@btsport Can you fix your youtube videos quality, they're always all liney & unwatchable, @SkySports don't have this problem on youtube.
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ℙ𝕒𝕦𝕝 🐵🎧🇲🇾🇬🇧
(@VinylYesPlease) reported
@bt_uk Register the complaint tomorrow please
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Lee Colbran 🇬🇧
(@leecolbran) reported
@bt_uk You really are a clueless organisation. Six days without internet, I cancelled my account two days ago - and now, you want to book an engineer to come and fix the fault. Good luck wasting your own time/money.
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Paulos
(@Paulos0987) reported
@bmundas2 @btsport Not working for me either. It’s completely crashed.
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Stephen Gatfield-Holmes
(@sgatfieldholmes) reported
I give up with @bt_uk We’ve had so many problems with the #BTTV service, 1 engineer visit, 2 boxes & I’ve lost count with how many times we’ve had to reset the TV Box. I’ll just go back to watching everything on catchup on my AppleTV. It’s much easier and FREE #wasteofmoney #fail
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Ash Holdsworth
(@AshSteHol) reported
@United_Rules @btsport @btsportfootball It's not working on Sky.
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Jonathan Bryan 💙🎙
(@JonathanMBryan) reported
@bt_uk No problem, I have found it on YouTube, was just wondering why it wasn’t switched on for free for a few hours on Sky. Thanks for replying
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Zahid noor
(@dr_zahidnoor) reported
@bt_uk @MoneyTelegraph awaiting transfer of phone line to digital service since 22/4/21. No service since. Contacted customer service on numerous occasions. Very kind and helpful staff but unable to resolve the issue. Without land line for more than a month.
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misakimi82
(@misakimi82) reported
@bt_uk No Eamon. I'm done with BT. You hadn't even dealt with my actual formal complaints according to your own complaints process. I just want the public to know how much your organisation needs to improve. It's quite awful right now.
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Xenophon Law
(@TheXentertainer) reported
@bt_uk Just a thought: my box is a T2100...wouod that have any reason for the recent upgrade issue?