BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 12/26/2025 11:00

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Bexleyheath, Gillingham, Sevenoaks, Tonbridge, Rochester, Maidstone, Longfield, Chatham, Royal Tunbridge Wells and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Internet
United KingdomGillingham Wi-fi
United KingdomSevenoaks Wi-fi
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheArtOfWar6 ᴛʜᴇᴀʀᴛᴏꜰᴡᴀʀ🗿🏝 (@TheArtOfWar6) reported

    @btsport console app is awful by the way

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @bt_uk please can a adviser call regarding outage

  • andylatts Andy David Latter (@andylatts) reported

    Joe Cole is awful #btsport

  • ewan_m23 Ewan (@ewan_m23) reported

    @bt_uk it is a samsung tv, and loads of people with samsung tv’s are having the same problem this probably means it is nothing to do with the connection

  • CharlieFitzh Charlie Fitzherbert ⭐⭐ 🇬🇧 (@CharlieFitzh) reported

    15 mins gone and it's as if Glen Hoddle on @btsport has never seen how Chelsea set up and play under Thomas Tuchel. 🙄

  • aemachin Ashley (@aemachin) reported

    Any hint @btsport ? When you’ll be fixing this… what I can do to fix this? I’ve tried everything I can think of.

  • ChasSutcliffe Charlie Sutcliffe (@ChasSutcliffe) reported from Tetford, England

    @duffy1972 @bt_uk We are having serious problems with @bt_uk broadband. Constantly drops out and speed is 0.3 or less. Hopeless. Mobile data is often only answer. 😡

  • fraserh21 Fras3rh⚽️ (@fraserh21) reported

    @btsport VC019 error on my ps5 I can see from your forums and Twitter this has been an issue for some time are you planning on fixing it or just not bothering? So frustrating. What is the point of paying for bt sport when it doesn't even work.

  • LondonBlue_2 LB✌🏽 (@LondonBlue_2) reported

    @btsport commentary is something else. Literally groaning when a Chelsea attack breaks down. This is embarrassingly biased 🙄

  • CharlieFitzh Charlie Fitzherbert ⭐⭐ 🇬🇧 (@CharlieFitzh) reported

    0-0 HT. Idiot @btsport commentator [Fletcher]: "The two Managers now have 15 mins to work things out." 🙄