BT (British Telecom) Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Dartford, Tonbridge, Chatham, Maidstone, West Malling, Sevenoaks, Rochester, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Dartford |
Phone | |
| Tonbridge |
Wi-fi | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| West Malling |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
-
Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
-
Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
-
lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
-
Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
-
Andrew Crowe
(@AndrewCrowe11) reported
from
Kings Hill, England
@bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you
-
DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
@bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
-
Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
-
Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
-
Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
-
George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
-
Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
-
Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
-
Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
-
Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
-
DaveB🇧🇼
(@DaveB_mcfc) reported
from
Longfield, England
Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
-
All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
-
Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
-
Susan Rooney
(@SueRooVan) reported
from
Royal Tunbridge Wells, England
@bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Saikred
(@TrueSaikred) reported
Sorry all, stream is looking off the cards, as once again I'm getting a steady 0.59mb/s from my provider. My patience is FAST wearing thin with the shockingly slow resolution from @bt_uk It's been over 3 weeks now!!!
-
Adele Hartley
(@adele_hartley) reported
@bt_uk internet connection diabolical these last few months, dropping in and out. Engineer visit today, couldn’t fix it so said he’ll pass it on to @Openreach. Account says ‘you have told us your fault was fixed!!!’ Well it most certainly isn’t. ‘Promise to keep us connected’ NOT
-
Worcash
(@WorcAshes) reported
@bt_uk Are all your overseas online customer contact staff unhelpful & rude. The 3 I’ve had the misfortune of dealing with today certainly were. They even tried to say that the BT engineer and engineer from TSG were wrong in the diagnosis of the problems I am having with my TV.
-
AMLeditorial
(@AMLeditorial) reported
@bt_uk I'm trying to phone a number in Telford, and it is permanently engaged, and I wonder if you could tell me if there is a problem with the phone lines in Telford?
-
ThEUnReaLWuN
(@ThEUnReaLWuN) reported
DO NOT get broadband from @bt_uk only had it for 3 months and it has already gone up by £5 from £30 a month to £35 switching to @SkyUK as was with them 3 years and price NEVER rose once!!
-
Rachael Eglington
(@r4chegl) reported
@bt_uk It's OK, I have raised it with ofcom. You won't be able to fix it and I'll have false promises of call backs and more days off work to wait for engineers. I just wanted to let people know what terrible customer service we've had
-
Louise Whitehead
(@Yumski_taste) reported
@bt_uk we have had no internet all day. It is not us. Now everyone is home & hoping to work online. A month ago we received the Smarthub 2 & Unbreakable WiFi, the engineer has never returned to connect it. Will this bring joy - I doubt it.
-
ab Sat
(@abthomp) reported
@FNPDurham @bt_uk can you help getting a landline reconnected? They've been without a phone for 65 days now ☹
-
MrMac
(@2014Winners) reported
@btsportfootball @btsport of our #LFC supporters your customers. It makes sense otherwise we meet discuss & cancel at our earliest opportunity. We have the imagination to create new songs in a week & sang globally. Don't doubt we could cause a subscription landslide. Tick tick
-
Julian Thomas
(@mrjrthomas) reported
@bt_uk I've DMd all the details, but since he's my Mother's elderly neighbour, I can't get him alongside my phone. Hopefully, with the details, sometime can help him afford his heating bills instead of £87 for 12 calls a quarter.