BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 11/22/2025 00:00

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Rochester, Chatham, Royal Tunbridge Wells, Gravesend, West Malling, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomMaidstone E-mail
United KingdomRochester Total Blackout
United KingdomRochester Internet
United KingdomRochester Internet
United KingdomMaidstone Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • xToueki EthanJxR 🇵🇸 (@xToueki) reported

    i hope you dissolve as a company you useless disgusting bastards @BT_UK it’s just depressing how ******* **** and extremely bad your service can get to just **** off and close you’re doors as a broadband provider and the line company you work with too can also join you

  • AgzPNE Helen Stanley 💙 (@AgzPNE) reported

    @bt_uk no phone line it seems. Problems in Preston (PR2) area ?

  • UKDoBetter1 UKDoBetter (@UKDoBetter1) reported

    @bt_uk Thanks for the help, but It seems much easier just click on the uswitch offer and go with Vodafone for £20. I don’t think I need to waste time ringing BT.

  • JordanD33279404 Barry Jordan (@JordanD33279404) reported

    @bt_uk Why is your service so bad that I can’t run 4 devices in the house without the whole internet being slower than my dead hamster… cancelling my service absolute load of tosh

  • MargarellaEmma Margaret Knox (@MargarellaEmma) reported

    Come on @bt_uk how long does it take for Open Reach to find the right key to get in the box to fix my ongoing broadband fault 😠#workingfromhome #fail

  • Wizz57058652 Wizz (@Wizz57058652) reported

    @bt_uk @BTCare is there a network issue in the DN33 area? Internet is incredibly slow at min, getting around 2mb/s compared to the usual 75

  • davidsm25057843 david smith (@davidsm25057843) reported

    @bt_uk our broadband is down no phones are working and all you can do is send an engineer Tuesday in the mean time we have nothing at all I knew it was a mistake going back to bt 😡

  • Jemmy551 Jemmy55 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇱🇬🇧 (@Jemmy551) reported

    @bt_uk On 2 Jan you texted asking me to return something in a prepaid bag. You didn’t send a bag until 10 Jan, so last Wednesday in other words. I took everything to Charlton PO that day, but I’ve had another text today threatening to charge me. WTF are you playing at?

  • co5design co5design (@co5design) reported

    @bt_uk Can you give me a call please - this issue still hasn't been sorted out despite assurances. DM'd my number

  • RoryGabourel1 RG (@RoryGabourel1) reported

    @gemmmskiii @bt_uk It’s down in ldn too, and they said it won’t be back working till the 21st 🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃🙃