BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Maidstone, Longfield, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Rochester |
Internet | |
| Bexleyheath |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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halcz
(@MHalczuk) reported
@btsport the fact that you got next to nothing of Premier league games is very poor. You also keep it quiet on purpose. Including broadband I pay nearly £80...for what for ufc - the only value decent thing you have.
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James
(@BratislavaBrit) reported
@bt_uk Hi Clare, I have done that three times and nothing has arrived at the selected address. Now I’m sent mails threatening to charge extra for non-return… but I never got a return bag.
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Cabmerlot
(@Dee_Cab1) reported
@bt_uk Would like to say I’ve just received excellent customer service from Janine and James. Very much appreciated
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⭐️⭐️Ruby & Lola⭐️⭐️
(@RubysCupCake) reported
@bt_uk Have contacted them already and told can’t stop deactivation… I’m in serious need of help from someone who can do! It’s your advisors fault..
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Michael Oglesby
(@MichaelOglesby) reported
@BTCare Can you help please? Looking for the telephone number of the Retention Team to discuss my products and contracts.
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John.
(@UTO1867) reported
@bt_uk Are you ever going to fix the link so you can opt out of BT Wi-Fi?
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Mike Shad
(@MShadw) reported
@bt_uk second day without any mobile signal, again, any chance it will be fixed today, PE28 2 in Cambridgeshire
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Mark Hunter
(@markhun123) reported
@LeedsNews @leedslivenews would you like to hear how @bt_uk are trying to bully my 64 year old mum into paying £850+ for canceling broadband that doesn't work properly and how they missold her a tv package which salesman was "throwing in" but £17+ monthly just after my dad died
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Janet Bebb 💙💛
(@SoProJanet) reported
. @bt_uk Please can someone reply to the DM I have sent. I'm getting nowhere in terms of reporting a fault or complaining about your lack of service.
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Dominic Hill {252}
(@South_SPC) reported
This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.