BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Maidstone, West Malling, Royal Tunbridge Wells, Sevenoaks, Rochester, Bexleyheath, Gillingham, Swanley and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Maidstone |
Internet | |
| West Malling |
||
| Royal Tunbridge Wells |
Internet | |
| Sevenoaks |
Phone | |
| Rochester |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Annmarie
(@AnnieBabes) reported
from
Crayford, England
@CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
@btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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ScottieDog77
(@ToffeePowered) reported
from
Bexleyheath, England
**** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Jones
(@acjones1960) reported
@btbusinesscare Good morning have no Bis phone line reported 24/6. Fault 1-109845721. Nothing. Report as a complaint 27/6 IMP-109856798. Nothing heard. Poor mobile reception. Can you help please?
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Emma Lou 🇺🇦💙💛 #IStandWithUkraine 🇺🇦
(@musetta101) reported
@bt_uk I want to cancel my broadband contract. Two phone calls last month and the previous month, 30 mins each call. I've requested to switch to home essentials. Twice told it was done and each month still charged £42!! I'll go find a provider with better customer service!!! 😠😠😠
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Gazzo
(@gazzo59) reported
@bt_uk Still incredibly slow and cutting out sporadically
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Mike E
(@MikeeTHFC) reported
@bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.
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cody
(@wz1ker) reported
@bt_uk your service is an absolute joke. Slot booked for 1-6 for an engineer to see to a fault - text us at 17:40 telling us that it’s been cancelled due to unforeseen circumstances!!! Can’t afford to take days off work to re-arrange. Nobody to speak to via phone. It’s a disgrace
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Tom Heslop
(@TomHeslop4) reported
@bt_uk broadband is dropping every couple of minutes. Impossible to work. Had engineers several times in recent months. No solution provided. Can't access online chat thru website. Can you support here?
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Cjs Worx
(@CjsWorx) reported
So @bt_uk have cancelled yet another order 3 months after a house move still no tv Internet or phone and since an agent admitted they has mis sold me a package constant no shows then find out they lied about being able to make a complaint
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L C
(@l44ryc) reported
@bt_uk as a broadband customer, I'm trying to purchase a ps5 on your website, I've logged into mybt account but the only offers I see are to get TV offers. How do I get a code to purchase a ps5?
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afh
(@sadfrah) reported
@bt_uk I did not find the help I needed
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Red Star Wealth
(@RedStarWealth) reported
@bt_uk The online link would not work to be able to discuss this issue with a human so I'm no further on