BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, Tonbridge, Rochester, Maidstone, Gillingham, Longfield, Chatham, Royal Tunbridge Wells and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Wi-fi | |
| Tonbridge |
Phone | |
| Rochester |
Wi-fi | |
| Rochester |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Courtney
(@RobJWCourtney) reported
I despair at how old people are treated by companies who want to cut their client support costs. @bt_uk asking an 88 year old to set up an online account so sort their account ting mess up goes beyond the acceptable. @age_uk really should get on to this.
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baby Bluebell
(@Bluebellsix) reported
@bt_uk I decide to switch my internet provider in February, I’m still waiting for installation! Terrible service and all @bt_uk do is blame @openreach what do I have to do to get this sorted? Do you think it’s acceptable to wait 6/7 weeks and I’m still no further to a date 😡
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Ed Mead
(@ed_mead) reported
Hello @AppleSupport and @BTCare - you don't seem to be talking. Any Apple products not sending BT Mail, problem for others too. Receiving fine - anything happening we should know about?
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Pamela
(@Pamela30014600) reported
@bt_uk Still no phone after 6 days and no communication from BT. Order closed and fourth number on mtbt which doesnt work eirher. Been on chat and got disconnected. I am so frustrated with this service; it seems completely acceptable to be without a phone service you have paid for
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freshlysqueezed
(@freshlysqueez19) reported
@btbusinesscare Hi there! Need help urgently. Trying to open two new stores only to have continuous issues with cancelled call outs or wrong engineers every week for last two months. I need internet for my POS and I haven’t got time to wait for Fibre. I just want ADSL
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Peter Thurlow
(@PeterThurlow) reported
I'm still waiting for a response from @btbusinesscare over problems with installing BT emails on my new smartphone. I first asked for help 10 days ago.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Bobby Livingston
(@SpeakersCollege) reported
@bt_uk Can I ask you to give me the contact details of the customer service director at BT Openreach who have Kelly Communications doing work for them given the mess they have made at my property installing for a neighbour. BL
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Michael Murray
(@mikemurray5) reported
@bt_uk any chance of an access code to buy a PS5? I’m a BT customer but haven’t received one in an email 😩
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CastingForTV
(@FilmItTV) reported
I beg everybody that sees this not to use @bt_uk broadband. The most useless company I have come across. 3 engineer appointments missed and useless customer service. BBC rogue traders has been cast. Take your money and provide you with no service and get you into debt.