BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 10/27/2025 04:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Chatham, Maidstone, West Malling, Gravesend, Gillingham, Swanley, Rochester and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomChatham Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Golf1knot Golfknot (@Golf1knot) reported

    @bt_uk My broadband has been down all day in Shrewsbury. Is there a problem, using a hub 1 and white box.

  • richardriddell richard riddell (@richardriddell) reported from Newtongrange, Scotland

    C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless

  • k8tpoo KT 🏳️‍🌈 🍃💚🍃 (@k8tpoo) reported

    @bt_uk is there a problem with mail? It doesn’t load on computer or phone!

  • jonathanbest17 Jonathan Best (@jonathanbest17) reported

    @BoxeoLogic @EverythingBoxi2 @btsport What’s the issue with Essuman headlining at the York hall? It’s abit odd they didn’t put him on in Derby, but maybe he doesn’t do any tickets so it makes no difference

  • Nathan_Monkey Nathan Monk (@Nathan_Monkey) reported

    @EverythingBoxi2 @btsport Are these really not prospect shows? Want to see good fights on all the different broadcasters but a schedule of Bourke vs Leach, Ava vs Metz, Cunningham vs Le Couvier and Essuman vs Tetley with a bunch of them at Telford and York Hall is really poor as a non-PPV schedule for BT

  • jimwilkz James Wilkinson (@jimwilkz) reported

    @bluebrears @btsport No Mark & Jacko. Me & Paul never missed a ball bowled, practice matches, Barbados v England, Test Match. Two dos on the Jolly Roger though!

  • Thekingfake CptDoomBeard (@Thekingfake) reported

    @bt_uk order a upgrade on broadband package on 22/02/22 and haven't heard or received anything, current tariff about to run out, live chat is just a roundabout of nonsense and always get hung up on by the support line! Help please

  • MANA0WAR MANA0WAR (@MANA0WAR) reported

    @bt_uk Is there an outage in the Suffolk Area? We're without wifi from an ISP which uses you as a provider.

  • wetikowetiko Nick (@wetikowetiko) reported

    @bt_uk are the biggest shower of crap I ever had to deal with. Attempt number 5 for an engineer to install broadband resulted in “sorry mate, been away onto another job”

  • badasssmith30 BadAssSmith30 (@badasssmith30) reported

    @btsport upgrade your signal so recording are not glichy