BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 12/23/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, Tonbridge, Rochester, Maidstone, Gillingham, Longfield, Chatham, Royal Tunbridge Wells and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSevenoaks Wi-fi
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • trip285 Samuel Butler (@trip285) reported from Sutton at Hone, England

    Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leewithers1981 Lee Withers ENIC OUT (@leewithers1981) reported

    @bt_uk We already are with bt but the internet is not the best can’t even get fibre on our street but u can get it down the around the corner

  • PS5Play_ PSPlay (@PS5Play_) reported

    So @bt_uk came to install full fibre yesterday.We now have no working phone line or broadband and are using a 4g hub for connection atm. The engineer left without testing anything worked and now we have to wait for a hub in the post. Which is obviously not going fix the issue.

  • ayley26 karen howlett (@ayley26) reported

    @bt_uk My brother in law has been on the phone to you every single day, how many times do you want to look in to it? An 89 year old spent 4 hours on the floor with no help,because you couldn't be bothered to send an engineer out.

  • Stuyhathi1 Stuart Richardson (@Stuyhathi1) reported

    @bt_uk awful service.... sorry no service today. No engineer available to install my broadband but nobody could be bothered to let me know. Did no one think it might be helpful to inform the customer?

  • LittleMeThatter 𝕃𝕚𝕥𝕥𝕝𝕖 𝕃𝕪𝕟𝕕𝕫 █ GB █ (@LittleMeThatter) reported

    @bt_uk hi is there an issue with BT broadband in the Lowestoft area?

  • Rachael_M Rachael M Withernay (@Rachael_M) reported

    @bt_uk Wish I hadn't returned previous BT hub before testing the Halo 3 hub. Internet is painfully slow and customer support is a confusion of text messages and online automatic nonsense.

  • neilio_uk neilio (@neilio_uk) reported

    @bt_uk No. I am still on hold for 45 minutes with someone called Andy. No idea where he has gone. Not come back to apologise for the delay. I called 0800 587 4787. I have hung up. I’m furious at your crap customer service. I’m only doing this to avoid hassle of changing provider…

  • BrownCllr Cllr Gordon Brown (Rutland) (@BrownCllr) reported

    @bt_uk Th landlines and internet in the Village of Barrowden (LE15 8E) have now been down for 15 hours. The BT website indicates that there you are unable to provide a time for a fix. What is your plan to resolve and keep customers updated?

  • Catjsaunders Catriona saunders (@Catjsaunders) reported

    @_ashsachdeva @bt_uk I am 3 months without internet due to BT error but getting charged for fibre every month! They don’t seem to have any problem taking your money…it’s providing a service they have trouble with!!

  • johnmclear John McLear (@johnmclear) reported

    @NGRhodes @TomNomNom @bt_uk Virgin Media are awful. Spent years digging up the roads around here making massive claims of what they would offer only to just pull out at the last minute with a huge mess and lots of upset local folks ;\