BT (British Telecom) Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
||
| Maidstone |
Internet | |
| Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Elly
(@Ehlan22) reported
@bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though
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DeeBrennan
(@TheBrennans58) reported
@bt_uk Well done to BT their engineers came out in the snow and ice to fix our phone line today and whilst they were with us helped push cars up the hill and even built a snowman on our wheelie bin lid 👏🏼#firstclassservice #CustomerExperience #AboveAndBeyond
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James Wright
(@JustthatjamesIg) reported
I think I need a new broadband my @btsport is freezing all the time and I'm missing way too many football matches... Not paying my bail this month & I'm going to a decent service!!! @BT sucks!!!
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Andy Forde
(@andyforde74) reported
@bt_uk why is it that myself & my wife spend over £100 a month with you & @EE yet we can’t watch BT Sports without paying an excessive amount! Signed up for 3 months BTSport with @EE & all we get is login problems,we have a BT business account but can only watch on an iPad #crap
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Adam Dunning
(@dunning9) reported
Keown is about the worst co-commentator ever. Literally never heard anyone as bad #btsport
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Simon Redican
(@SimonRedican) reported
@btsport can you not find neutral commentators? Regardless of who you support having someone associated with one of the teams playing (or their closest rivals) is a massive wind up. We’ve started badly enough - we don’t want to hear what Glenn Hoddle thinks 🤯
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mark cottenham
(@mark_cotty) reported
@BTCare just been on live chat with one of your agents, made contact then no response for over 35 mins absolute poor service
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stuart brown
(@iblarribe) reported
@bt_uk Pointless I have had at least 5 engineers out in the past 2 years and 5 different excuses from copper cables, to far from the rely box... just be honest that some of your coverage even in large towns is awful and you engineer's are under trained.
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Sarah Jane wokeman
(@SarahWokeman) reported
@bt_uk how is it that there is a Bt place next to my street but the whole village has terrible internet speeds #sortitoutmate #whalleylancshasshitinternet
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sally sibley
(@skidswife) reported
@btbusinesscare I’ve filled it in although it’s not a complaint really just asking why?