BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, Chatham, West Malling, Gillingham, Swanley, Royal Tunbridge Wells, Maidstone, Rochester, Bexleyheath, Tonbridge and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Wi-fi | |
| Chatham |
Internet | |
| West Malling |
Internet | |
| Gillingham |
Internet | |
| Swanley |
Internet | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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99Red-Baboons-Go-Sigh #ABC 🇺🇦 🇪🇺
(@Richard66629722) reported
@bt_uk I've been a customer of yours for about 5 years and you are giving new customers free months? So I'm paying for them then?
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Fadez
(@BryceNicholls11) reported
@bt_uk Is there a nationwide outage?Its been like this for 5 hours now,if you could update me on the situation I would greatly appreciate it
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Katie Dee London ❤
(@subbykatie) reported
So I pay for @MLBTV so I can watch the games only now they say I can't watch the games cause I would need to pay for @btsport or some ****?! This is getting ridiculous.
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Alan Macleod
(@AlanMacleod14) reported
@bt_uk Yay! I’ve got one for you! Why do you think it’s acceptable to force a customer to get Full Fibre broadband and then not connect them for 74 days (and counting)? Then whenever that customer rings for an update they get fobbed off for another 10 days and nothing ever happens?
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sue evans
(@sueevan24210880) reported
@bt_uk in that letter you said this "we're really sorry to see you go so here is your final bill, then you gave a view of his services and stated he stopped his service on 29th September. He didn't stop his service then as he was dead, his widow stopped the service
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Laura
(@lauramcgauley_) reported
@bt_uk please can you advise on the cause of the outage in FY6 with no estimated time for repair?
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bexp66
(@bexp66) reported
@bt_uk Son’s home, engineer needed - no internet until Thursday when someone will be out - dreadful service. So glad I am not with BT.
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Colin Brough
(@colinbrough) reported
@bt_uk Newish phone/broadband customer. Getting 2x emails each month announcing my bill is ready. Both have the same account number - but different BT ID's. Slightly confusing! Thankfully only being billed once! Can this be cleaned up easily?
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Paul Kavanagh
(@PaulKavanagh12) reported
@bt_uk Broadband has been off since the 19th September- 4 engineer visits later still no resolution. Closed the fault mid repair and still charging us for the service. We need help?
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Nigel Hutson 💙
(@hutson_nigel) reported
@mike_privett @bt_uk The problem is how the Broadband gets to the property. The last bit for us is fibre, but much of it is old copper cable, hence the appalling service (considering we live on the edge of a large town).