BT (British Telecom) Outage Report in West Malling, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Dartford, Gravesend, Rochester, Maidstone, Tonbridge, Chatham, Sevenoaks, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Dartford |
Internet | |
| Gravesend |
Internet | |
| Rochester |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Smith
(@Simoncitizen) reported
What do you not understand. Tomorrow 12.12.22 & 13.12.22 #ClarendonVillas is going to be torn up by #KellyCommunications for @OpenreachHelp @WeAreOpenreach @BTCare. This week a digger was working in anti social hours three nights after 23:00. formal complaint (ref: BHC12234477)
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Rosie
(@CatriRose) reported
@bt_uk That’s fine, except BT told me I had to pay £14/m and that was my only option and were happy for me to cancel my whole contract. It was only when I googled I found out the alternative. Clearly HT happy to rip off unknowing customers
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Dell Red Devil
(@dexdent) reported
@chris_sutton73 Going to get in trouble with @btsport with your anti Man Utd comments.
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Damian Byrne
(@VimFuego75) reported
@bt_uk 4 days without broadband thanks to your incompetence with an upgrade. What are the official channels to make a formal complaint?
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Ryan
(@RyanMJeffreys1) reported
@bt_uk are you having any technical issues, internet isn't working and the website says no known faults in my area when out phone no in, it hasn't worked since last night, what's going on?
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Lewis Gault
(@lewisgault891) reported
@bt_uk Hi sorry I was getting restricted on the 10th but managed to pay on the 9th thanks for your help
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk Thank you for the courtesy of a response I assume @OpenreachHelp will not openly admit to failing to supply an engineer to the problem in the exchange in the period since it was diagnosed as such. FYI I live on a normal road surrounded by houses all enjoying interrupted service
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A Bloke From Stoke
(@BlokeStokey) reported
@btsportufc @btsport I have my subscription, signed up tonight and it's not letting me access the fight night, WTF????
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Andrew P. Sykes
(@CyclingEurope) reported
The @VodafoneUK advert says their broadband is “5 times as reliable…”. When I changed to Vodafone broadband (because it was cheaper) it regularly stopped working. I went back to @BT_UK, paid more and got a great service.
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Clare Wilkins
(@ClareMWilkins) reported
@bt_uk Thank you for the courtesy of a response I assume @OpenreachHelp will not openly admit to not scheduling an engineer to the exchange for the 20 days or so since it was diagnosed as such. FYI I live in a normal house surrounded by people enjoying uninterrupted service