BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Dartford, Gravesend, Rochester, Maidstone, Tonbridge, Chatham, Sevenoaks, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Royal Tunbridge Wells |
Wi-fi | |
| Dartford |
Internet | |
| Gravesend |
Internet | |
| Rochester |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cleo Kinsey-Lyons
(@CleoKinseyLyons) reported
Hi @EE, I’ve been trying to get my @btsport app to work on my PS4, I have it as one of my smart benefits but didn’t realise I had to get the large screen add on to watch it. I’ve just seen that there’s free 3 months of large screen BT but it’s not working when I text sport to 150
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Ste Price
(@Steprice1234) reported
@bt_uk i cannot describe how poor your internet service is. Playing on my xbox and it just keeps dropping out. Im even on a wired set up. Had issues nonstop since january. Engineers have been out, new hub been sent. It just isn't good enough. Cannot wait for my contract to be up!
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Dark diamond
(@browneyez196924) reported
@bt_uk Can someone please explain why from the 17/02-02/03/2021 my elderly mother was without any service and up until today no compensation of any type to account for those out of service days!! Disgusting BT!!!!
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Chelsea Coster
(@ChelseaCoster1) reported
@bt_uk 2 hours on the phone from 6pm-8pm for an operator to then say sorry our phone lines close at 8pm. 2hours in the phone!. And still not sort my issue! Outrageous
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Marccc
(@marcskinner17) reported
@bt_uk Update on the internet outage?
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Capri
(@Nalan28685631) reported
Wow @bt_uk what a lousy service. Third appointment to date to install bt fibre and surprise surprise its a no show!!!! Whats the excuse this time?
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Woody
(@WoodyBrum) reported
@AntheaJ47 @bt_uk @PopTelecom It never rains but it pours.
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Ollie
(@sysollie_) reported
My router made by @bt_uk: Call us on [...] 24/7 to fix your broadband connection. @bt_uk: No. Call us in 8 hours. Great customer service as always.
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Mark Lowery
(@HelloMarkLowery) reported
@bt_uk If you can guess how much time I've spent on hold to you today I'll send you a pound of cheese. Nope. Ok. I'll tell you then. 3 and a half hours! 225 minutes! 13500 seconds! Quite incredible. I could've watched dances with wolves and still had time to bake a cake. Awful.
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Brook
(@BrookPlump) reported
Been with @SkyUK broadband for a month, apparently runs on the same grid @bt_uk use but when we had BT before we never had a problem. Sky is the worst broadband I've ever ever used!! I'm ringing BT tomorrow to come back