BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Gillingham, Tonbridge, Longfield, Chatham, Royal Tunbridge Wells, Gravesend, West Malling and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Gillingham |
Internet | |
| Rochester |
Internet | |
| Tonbridge |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Koster-Marcon
(@MatthewKoster) reported
@bt_uk Sure. I've had the joy of spending an hour a day for 3 weeks on your customer service lines, with no success and a lot of false promises, so not sure if fixing via Twitter would make me happier or even more cross...
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LowK3yExistence
(@LowK3yExistence) reported
@bt_uk @OpenreachHelp hi I’ve been facing an internet issue for awhile now. Contractors installed fttp down my area and redirected my service somewhere else. It has now been reconnected but speeds are so low it’s unusable. I’ve had 5 engineers now. Please help.
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Jockywocky Esq.
(@jockywocky) reported
@btbusinesscare Hello, it’s now a week without either landline and your engineer (definitely coming between 8 and 1) simply hasn’t shown up. Do we go to @Ofcom or simply cancel the contract as you seem incapable of providing a service?
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Kristina
(@kristina_jelley) reported
@bt_uk second month of an absolute joke, open reach turn up yesterday and fix my line only for you to deactivate again today. I want a manager to call me otherwise we are gone and reporting to Offcom
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nationalise
(@HayleyScreamsAh) reported
@bt_uk Okay, thanks. This is still terrible service in general. Dad had to call to get info on why they didn’t turn up today.
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l
(@irnbruicecream) reported
@bt_uk Thanks Steph but there is absolutely nothing that BT can do until Friday apparently, it’s funny how you can switch it off just like that but you need an engineer to fix it and that can take 2 to 3 days, excellent service eh??
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Stu C
(@stucon) reported
@russmckendrick @virginmedia I wish but BT lines are **** around here, @bt_uk can only offer 50mb to me
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Akif
(@Ak1fK) reported
Hey @bt_uk! Quick question: what does it mean to be high priority one? Apparently my complaint/order was elevated to that a week ago but still nothing has been fixed. I keep on getting told OpenReach know what the issue is and it’ll be 48 hours - but this was 1,344 hours ago…
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Dane
(@Gratts1994) reported
@bt_uk So here’s the thing. A household waste lorry knocked down the telegraph pole on out street on Friday but my neighbour has just spent 45 minutes in the phone to BT to ask when the whole street will get their phone and internet back, only to be told that BT didn’t knock it down 1/2
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Philip Sempers
(@PhilipSempers) reported
@XboxGamePass will you tell @bt_uk to sell your game pass properly. Paying for it but don't have it and now been on phone 35 minutes so far to not fix it. Something so simple made so complicated by @bt_uk yet again.