BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Rochester, Tonbridge, Longfield, Maidstone, Chatham, Royal Tunbridge Wells, Gravesend, West Malling and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Rochester |
Internet | |
| Tonbridge |
Internet | |
| Longfield |
Internet | |
| Maidstone |
Wi-fi | |
| Maidstone |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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@nothingwelshstreets
(@edge_nina) reported
@bt_uk help! Have been cut off from call with sales team 45 mins on hold today and 1 and a half hours on hold yesterday with no progress - running out of patience can you please call me back.
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Asha Amelia
(@AshaAmelia_) reported
@bt_uk Avoid BT's Fibre Optic Smart Hub2. Since June 2020 NO broadband.Been using my own data. Received BT Mini Hub in Oct (BT didnt even offer this in June) Every wk they disconnect it 4 non payment, even though they promised us all payments are paused until issue resolved.
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Ben Maitland
(@MaitlandBen) reported
@OpenreachHelp Hi @OpenreachHelp and @bt_uk - me again.... after raising this issue with BT CEO team last week the “executive customer resource team” assured us OpenReach had promised an engineer would come this morning. But guess what. radio silence from OpenReach and no show from the engineer
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Robert (Jamie) Munro
(@rjmunro) reported
@bt_uk On my hub 6 if I don't spit my 5Ghz SSID, multicast packets aren't forwarded to the 2.4Ghz network, so I can't see my chromecast devices from 5Ghz equipped computers. Is this a known issue?
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Macca
(@JordanMacca1998) reported
How many times can @bt_uk get it wrong a week later, an engineer coming to only say the line is not active and still no internet. Terrible service!
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Alex Lockey
(@AlexLockey4) reported
You can tell something is up when you can submit a complaint online to @bt_uk but you can't submit a customer support request! Maybe don't offer 'call us' as the only option if you don't answer the phone.
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Joe
(@Joe04544947) reported
@bt_uk That’s order no Acc no GB2394 4321 just been told not coming today either 4th cancelled hoist appointment , this is sending me mad engineer doesn’t answer his phone , so so bad
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Kit Hawkins
(@kit_hawkins) reported
@creativesheepuk @btsport My credentials are the same for both. But if you're a BT customer with another BT product you'll still be able to login on the web, but maybe not in the sport app if you dn't have Sport enabled. If sport is provisioned you'll use same credentials
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Faz Hussain
(@Peaky_Blinder1) reported
Shocking service from @bt_uk for disconnecting me without notice & now I’m left without Broadband. Myself & my family have no internet with all our CCTV off & None of can work from home! Absolutely disgusted with this!
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Paul Harold Wynne
(@Paul77d) reported
Good luck for the rest of the season @LFC, cant watch anymore ridiculous, almost mind blowingly poor VAR interceptions. Surely it should be dealt with, watching the great game, is no longer making me excited, so this said, I will be losing my @btsport sub.