BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/14/2026 02:50

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet
United KingdomGillingham Wi-fi
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deeadampeters Damian Peters (@deeadampeters) reported

    The absolute catastrophic incompetence of BT and Openreach is incredible. A month later and no broadband service and no TV service. BTs call centre is beyond useless, and their systems/processes are incomprehensible. C*NTS. @BTCare @WeAreOpenreach @OpenreachHelp

  • michmosh85 michelle lumby (@michmosh85) reported

    @bt_uk how is it possible that when you move home both previous and new occupants are with yourselves that you cut one line & then 2 week wait to be reconnected can't work from home and children can't do homework, brilliant customer service

  • swabraUTV Rico (@swabraUTV) reported

    @JUSTIN_AVFC_ That's shocking. @btsportfootball hang your heads in shame at your utter lack of knowledge. @btsport

  • cjscadabay Colin John MacKinnon (@cjscadabay) reported

    @bt_uk do you think it’s acceptable to leave a vulnerable 81 year old in a rural area to not have a phone for past 5 days? Your customer service is atrocious

  • footballisfixed Football is Fixed (@footballisfixed) reported

    INTERNAL DOCUMENT Full Timeline of our destruction of #BTSport over their issues around integrity Lineker jumped first But remember that the #BT entity gained nothing from the money siphoned off by members of this boiler room matchfixing scam Check Bucuresti 2.0 Server

  • josht237 josh thomson (@josht237) reported

    @bt_uk my Internet is down. Up in scotland. Is it maintenance or something?

  • beard_karen KB (@beard_karen) reported

    I thought sky Internet was bad ... @bt_uk is even worse 🤬🤬 And customer service is about just as good.

  • Arkham_Spider99 The amazing spider guy (@Arkham_Spider99) reported

    @timjbell0 @bt_uk Same here, still down

  • Mixed__Herbs 𝙲 • 𝙲𝚘𝚖𝚖𝚜 𝚊𝚛𝚎 𝚘𝚙𝚎𝚗 (@Mixed__Herbs) reported

    @bt_uk @NortonSupport Hi I'm trying to switch over from the by McAfee as stated in the letter but Norton won't connect to the servers and I really need some help thanks

  • SMarr311 ISO8601 (@SMarr311) reported

    @bt_uk BT TV Box Pro. Based on my testing, the TV Box Pro will not list or connect to any wifi network which does not have a BT vendor ID in the BSSID. Is this intentional or a bug?