BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Dartford, Tonbridge, Chatham, Maidstone, West Malling, Royal Tunbridge Wells, Sevenoaks, Rochester, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Phone | |
| Tonbridge |
Wi-fi | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| West Malling |
||
| Royal Tunbridge Wells |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Stott
(@JamesPStott) reported
@bt_uk Still on hold @bt_uk. I just want to speak to someone to cancel the whole re-order now so I can go with another internet provider.
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Ole Rees
(@OleRees) reported
@bt_uk 01252 524715 & 01392 273047 both numbers calling today claiming to be from bt open reach but hang up when asked to confirm my name or account number, please investigate and block these numbers
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@bt_uk Hello, I’m under you VIP team but I’ve lost the specific telephone number I need to call as your standard customer service isn’t allowed access to my account. Could you please DM the telephone number to me?
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BeingGlutenFree byStephen Linden-Wyatt
(@BeGlutenFreeUK) reported
@bt_uk is there a problem with apps on You View box? When I go to Netflix, prime or any other app, it goes back to the app listing and does not load. I have reset and this fixed the issue for a short while.
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Chris Saxby
(@saxby89) reported
In the space of 3 days I’ve been let down by @SkyUK and @bt_uk! Guess they thought I was kidding when I said I was moving home?!
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David
(@davidandrewt) reported
@bt_uk Hi. Yes, still have issues. I was told it would be resolved by 14:00, apparently an area fault. Little inconvenient.
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Emma Kirby
(@emmakirby966) reported
@bt_uk 3 cancelled orders by BT, 2 open complaints, new order made today for broadband and phone no email confirmation, just spent an hour on the phone to be cut off with no information. Still no idea what’s going on. Shocking service.
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Gareth Lowry
(@GarethLowry) reported
from
Bishopbriggs, Scotland
@perfectplex @bt_uk Watching something or downloading is fine. Only issue i seem to have is zoom!
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Jay
(@j4ykd) reported
@bt_uk I still have no install date, no communication on the install or complaint and have been sent a BT bill which I find unbelievable! Please call me urgently as I need to make sure the bill is not active and no money will be taken as I will be changing the account plan as well
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Low Mill Guest House
(@1lowmill) reported
@kelfielddegsy @bt_uk Ive tried another phone system before i called @bt_uk they ran a check+ said it was an external problem, was promised a call back today but of course didnt get one..fuming, customer service is so poor