BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 11/02/2024 17:25

November 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, West Malling, Dartford, Longfield, Gravesend, Gillingham, Chatham, Rainham, Tilbury, Sevenoaks, Royal Tunbridge Wells, Swanley and Coldblow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLongfield Internet
United KingdomRochester Internet
United KingdomRochester Internet
United KingdomMaidstone Wi-fi
United KingdomWest Malling Phone
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bad_Leroy_Brown Leroy Brown (@Bad_Leroy_Brown) reported

    @bt_uk I have terrible issues like this all the time. The speed is never what you guarantee

  • darrentacker darren bonwick (@darrentacker) reported

    @bt_uk well day 6 of no internet thanks bt you disconnect us from sky ok then fail to re connect costing us loads in a 2 hr trip to office each day from crawly to Brighton office and still not fixed #howcraprbt

  • LDHoldway Louise Holdway (@LDHoldway) reported

    @bt_uk hi how do we get a code for the PS5 ? Been a loyal customer for over 4 years now and didn't receive a code ! 😩

  • steve_levett Steve Levett (@steve_levett) reported

    @bt_uk so a 3 second abandoned call counts as attempting to contact me regards my complaint. Followed by an email 7 minutes later saying you hope you’re happy & complaint closed. No worries only my consumer rights have been infringed. Will keep trying despite stupidly long calls!

  • kieren_19 Kieren Forrester (@kieren_19) reported

    @bt_uk placed a order on bt shop but had no confirmation email can you guys help?

  • Joey_CFC Joey (@Joey_CFC) reported

    @bt_uk Hi, I'm also having issues with the app on my firestick, was working fine until yesterday and it's still not fixed. Says optimising display then comes up with an error message

  • NeilAndosun Neil Anderson (@NeilAndosun) reported

    @bt_uk hour and a half on the phone with 3 separate advisor trying to find out why the @btsport package we ordered over 10 days ago still isn't working and they hang up... unreal.

  • kate_niven Ah....ffs (@kate_niven) reported

    @RobbieSavage8 @btsport did someone get released? Ffs I couldn’t give a damn about Man Utd but you advocating a red card?

  • WHITTERSTWLTTER H (@WHITTERSTWLTTER) reported

    @bt_uk You're not getting it, neighbours get the guarantee from YOU. My guarantee from YOU is 8, yet OpenReach say it can be as high as 80Mbps. There's nothing to order because my line sucks, hence me asking. Is there anything I can do?

  • JackPrescott86 Jack Prescott (@JackPrescott86) reported

    I know they paid fifty zillion pounds for exclusive rights, but @btsport should put one @ChampionsLeague group game on their YouTube channel each week. Even if it’s a crap one (and there are definitely crap ones).