BT (British Telecom) Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Royal Tunbridge Wells, Dartford, Tonbridge, Chatham, West Malling, Sevenoaks, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Dartford |
Phone | |
| Tonbridge |
Wi-fi | |
| Chatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dermot McGeough
(@McgeoughDermot) reported
@bt_uk If I could get access to my Bt broadband I would. It’s just constant issues with you. Pathetic service. And overpriced
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Chris Maguire
(@ifthecap) reported
I’ve ended my subscription to @btsport because their @btsportcricket coverage is so poor. Still no highlights of the #AUSvSA match available. Barely any highlights on Twitter. However @SkyCricket upload wicket highlights of #PAKvsENG within a few minutes
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Luíseach Nic Eoin
(@RoinnAnLuisigh) reported
@bt_uk our entire street has been without internet since Wednesday night, and the time to fix keeps increasing. Are you doing anything about this?
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Steven Bowtell
(@StevenBowtell) reported
@bt_uk terrible service! Signed up in October (3 month free deal). Took 6 weeks to connect me (your fault). Now won't honour the deal. Scammers! Managers won't call me to discuss either. Just closes case with no details. Rating = 0 It's not my fault you took 6 weeks to connect.
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LEE
(@mag1cman02) reported
@BTCare poor poor service from BT to long to type , let down , nothing followed through - company values Perosnal simple brilliant - definitely not - another customer leaves after years of loyalty
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Football Confidential 🌐
(@footballconfid1) reported
@MCFC_CP31 @thespursweb @btsport It means absolutely nothing at City mate. Bale & Modric - that’s how you leave and win something that matters. All Walker has done is take the blood soaked dollar to win a load of plastic. The **** I just flushed down the toilet has more dignity than any City player right now.
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Honest Answer
(@farr_win) reported
@bt_uk See, younrun a speed test from YOUR end which doesn't relate to the speed I get at MY end. I'm fed up with your router disconnecting constantly. I've cancelled the direct debit and I don't give a **** what you do next
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Dominic J Brown 🔰🇾🇪
(@DomJBrown) reported
@bt_uk The only other thing I can do is de-register the device, not a problem as I have free slots, and then see if it let's me in. Checking the registered devices tells me the firestick BT app was last used on the 4th Dec. All I know is its not been working all week.
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Dominic J Brown 🔰🇾🇪
(@DomJBrown) reported
@bt_uk Yes, just been using it on my phone. The app isn't using all its registration allocation either. Had occasional problems with the app freezing on firestick but by forcing it to close it did start working, but now it just won't open.
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thomas
(@thomvsu) reported
@bt_uk we are paying for 75-100 down btw :D