BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 12/05/2025 22:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Tonbridge, Rochester, Maidstone, Gillingham, Longfield, Chatham, Royal Tunbridge Wells, Gravesend, West Malling and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomGillingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported from St. Ives, England

    If a tree branch is presenting such an issue, just send a bucket team out and connect me ffs please! Or send a competent engineer who can be bothered to do his job!! @OpenreachHelp @bt_uk

  • theking1534 david (@theking1534) reported

    @btsport The bt sport tv guide is wrong it got wwe friday night smackdown on 24 January 2023 1am it shoukd be Monday night raw please fix its on sky q sky told me to contact u

  • realmagicstu MagicStu (@realmagicstu) reported

    @bt_uk If my line is not restored by tonight as promised, that would be 9 days without service. Im super annoyed by you but also fully aware why. My neighbours are all in. the same boat no connection for 9 days due to cable being replaced. If its not resolved, im seeking compensation.

  • Vikki88478936 Vikki (@Vikki88478936) reported

    @bt_uk Message sent - please help with a pink light problem!

  • robynlilianxo Robyn Lilian (@robynlilianxo) reported

    @bt_uk The problem was fixed just before midnight. Thanks

  • Helenkroon1 Helen Kroon 💙 (@Helenkroon1) reported

    @JanetBloomfie12 @bt_uk That's shockingly bad Jan!

  • andrewcaerlyr Andrew Davies (@andrewcaerlyr) reported

    @bt_uk Still no info received, Martin. Still not working. CJ in Cardiff said he'd ring and didn't. Pls take a look

  • realmagicstu MagicStu (@realmagicstu) reported

    @bt_uk You just litterly bloody lied to me in dms. I was assured by your engineer today my service would be restored!!! You the worst company i have ever dealt with.🤬

  • FrenchyWHU Marc ⚒🦉 (@FrenchyWHU) reported

    @bt_uk Yes I’ve managed to get another booking but it’s shocking customer service. 2 previous agents have tried to fix this problem but haven’t managed to. I’m losing hours at work and it’s starting to affect my job. Might as well leave for a different ISP

  • Michael23529243 Michael Kiernan (@Michael23529243) reported

    @bt_uk And yet I am treated like this… Cut my services, do what you need to do, I no longer care. I have lost all faith in a company that I thought would be there to help me no matter what