BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/09/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail
United KingdomMaidstone Internet
United KingdomGillingham Wi-fi
United KingdomRoyal Tunbridge Wells Internet
United KingdomRochester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • artsngrafts Megz 💫 (@artsngrafts) reported

    We’ve had such an awful time with @bt_uk; crappy internet, so many engineers round & usually just left to it. Thank you to Rochana at your company though, BT. A lot of you could learn from her! She’s raised a complaint, sending out another engineer & letting us leave if needs be.

  • Haywash Haywash (@Haywash) reported

    @HOBKNOBY @btsport Unusable service. Seems we’re not the only ones.

  • gingerrossy Stuart Ross (@gingerrossy) reported

    @XboxSupport Context: I've applied a 12-month Game Pass Ultimate code from @bt_uk after signing up to a new fibre broadband service with them. It appears this code has overwritten previously purchased/remaining subscription-time rather than stacking. Can you take a look?

  • stopp_waffling . (@stopp_waffling) reported

    @AbsoluteChelsea @btsport Ain’t it awful how mudryk could of got it

  • chriswoodburn1 Chris Woodburn (@chriswoodburn1) reported

    Kind of glad my @btsport app was so awful for that , painful to watch from start to finish

  • KabukiRune ig: @kabukirune (@KabukiRune) reported

    Anyone else having major issues with @bt_uk internet today? #btinternet

  • barkway_ken Ken Barkway (@barkway_ken) reported

    @chucklescabbie @btsport There’s a horrible whining noise. But I think that’s just Mcmanaman

  • dickidub Richard Walker Photo (@dickidub) reported

    @Manofthesouth3 @btsport No joy with support. Looks like it’s just the Ultimate feed for ATV. HD fine and Ultimate fine on iPad.

  • zippydjh David H (@zippydjh) reported

    @btsport How can I have too many streams open when I am only switching channels? Your service is pathetic!

  • I__Praedyth Pr̶a̶e̸d̶y̷t̴h̷ (@I__Praedyth) reported

    @bt_uk said they were to deliver a 4Gee mini hub as a replacement for a faulty product… hasn’t happened, was also told I was going to get a callback yesterday that never happened and was texted today stated I’d get a call, didn’t happen As usual shocking service 0/10 #pointless