BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Dartford, Tonbridge, Chatham, Maidstone, West Malling, Sevenoaks, Rochester, Bexleyheath, Gillingham and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Dartford |
Phone | |
| Tonbridge |
Wi-fi | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| West Malling |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Julie Winchy Winch
(@juliewinch) reported
from
Bexleyheath, England
@bt_uk why has my broadband been so bad for 3 days now !!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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caroline auckland
(@callyauckland) reported
from
Royal Tunbridge Wells, England
. @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Prince Kazeem Ogunbambi
(@kazeemogunbambi) reported
from
Dartford, England
@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Nash
(@norfolkbirdtour) reported
Still no @bt_uk phone line, deadline to fix it missed, poor service. Fault happens regularly - years of underinvestment in the rural telecoms infrastructure (wires wearing, poles too old to service), while priority is given to urban fibre rollout, and yet we don’t pay any less.
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Chloe
(@Chloeebg) reported
@bt_uk have some of the worst customer service I have EVER experienced. The fourth time this week I have been kept on hold for over two hour waiting to arrange an order for an international media company only for it to be subsequently cancelled by BT without us being notified
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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RickD74
(@rckd74) reported
@bt_uk shocking speeds during evening time at the moment. 40mb reduced to 2-3mb. Already spoken to customer service who changed my wireless channel on my router, which was pointless as I use a wired connection!
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GF
(@africanimpi) reported
@mandown46 @bt_uk Same issue. Just moved into new house and previous owner didn't cancel. Bt cancelled my broadband but still emailed saying activation on 16th Dec. Now have to wait 28 days apparently. Spent 2 hours on the phone yesterday 1st hour on hold.
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Piers Foster
(@piersfoster) reported
@bt_uk what does it take to get a connection? Trying to be ur customer but after a month of failed attempts to connect to existing fibre including giving @OpenreachHelp engineer tea for 2.5hrs I’m starting to rethink. Not good for #NHS #GP trying to work remotely towards #covid
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Samta MF Claws
(@samhoulden) reported
So @bt_uk installed the wifi yest. It wasn’t brilliant, but it worked ok. Then they messed with it, caused a fault & they’ve now said they’ll try & get it up again by XMAS EVE. My wife & I both need to WFH! Already had a complaint going through, so this is just salt in the wound.
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James Steel
(@JamesSt39172602) reported
@bt_uk another engineer today who did nothing and closed the job. We pay for high speed and get constant drop outs. Even the engineer said BT won’t spend the money. 18 months of poor service while we all struggle to work from home!
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Pete Heatley
(@Pete_Heatley) reported
@btsportfootball @btsport @TimSherwooduk Absolute bloody disgusting!!!! Sherwood needs sackin straight away!!! I don’t want to hear pundits talking sense!!!! I want to hear them mindlessly talking crap and criticising everything United do!!!!
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Aquarian
(@AquarianTax) reported
@bt_uk Horrible telecast quality of the cricket matches both in BT sport 1 and 2!! Freezes and audio cuts off every other second. Had to mute and watch. Fix it please @btsport