BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Maidstone, Chatham, Sevenoaks, Gravesend, Bexleyheath, Rochester, West Malling, Dartford, Swanley, Coldblow, Longfield and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Phone | |
| Maidstone |
Phone | |
| Chatham |
Total Blackout | |
| Chatham |
Total Blackout | |
| Gillingham |
Internet | |
| Chatham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
Another day, another non delivery of @bt_uk broadband service!
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Currently in a phone queue to @bt_uk customer services, 20 minute wait!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@bt_uk It doesn't work.
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
@MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.
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Queen Cooky 🗝
(@cookyh) reported
from
Royal Tunbridge Wells, England
@bt_uk Please let my last quote tweet, can no interim solution be offered?
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Queen Cooky 🗝
(@cookyh) reported
from
Leigh, England
Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.
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Seb St John
(@SebStJohn1) reported
from
Royal Tunbridge Wells, England
We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Haitch 🥷
(@Jedimynds) reported
Wtf @bt_uk have been charging me £20 a month for over a year for BT sports when I have never asked or have anyway to watch it. WTAF. The broadband has been pants also. Deffo leaving them for good. Better give me a PS5 for the blunder.
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𝗝𝗮𝗰𝗼𝗯 🏴 🙏 🇺🇦
(@jacobwyn29) reported
@bt_uk Hi, yes .... "Broadband - Current Service Issue Estimated fix time: Sorry, we can't provide a fix time at the moment. Please check again later." This has been the status for the last THREE HOURS and have now had the problem for FOUR!
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Ian Jones
(@IanJonesFRICS) reported
@bt_uk really struggling to sort Norton protection with BT following the letter to update security. No online help or advice at all. Very poor.
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Neil Patterson
(@NeilRPatterson) reported
@bt_uk Still suffering poor quality HD/4K (or lack of) pictures on subscription channels after 2 weeks. Waited 15mins on 150, and then then call dropped out. Not good enough.
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Christian
(@_cdavies) reported
@bt_uk hi, I am a BT business customer and urgently need to speak to someone but both chat and lines are closed on weekends? Please advise how I can speak to someone regarding an install and delivery?
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Carrie Barnaville
(@CarrieBarnavil1) reported
@bt_uk It's still not working how do I DM you ?
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Claire Wheelan
(@ClaireWheelan) reported
@bt_uk Apparently lots of reports of internet down in Edinburgh. I've been told Thursday before anyone can come to look at it. Can you confirm if this is being looked at quickly? Thursday is not much good when you work from home.
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#simplicity
(@bobby603) reported
@bt_uk @bt_uk I am having such poor connection since last week. You are very prompt in taking the payements however when we need help when the net goes slow none to care. What a shame!. Your service is below par. Connection at SL61AG.
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MIRK
(@MirkanYerlikaya) reported
@bt_uk why has my Wi-Fi been down for 5 hours what’s going on here lads ???
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hobo
(@Spadey12) reported
@Coconnectltd My cloud phone incoming calls go straight to answer machine. And bt offer no cloud support at weekends.. this is going to be fun. @bt_uk