BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/19/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, Chatham, West Malling, Gillingham, Swanley, Royal Tunbridge Wells, Maidstone, Rochester, Bexleyheath, Tonbridge and Longfield.

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City Problem Type Report Time
United KingdomSevenoaks Wi-fi
United KingdomChatham Internet
United KingdomWest Malling Internet
United KingdomGillingham Internet
United KingdomSwanley Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • FightTalk365 Fight Talk 365 (@FightTalk365) reported

    @BoxingKingdom14 @btsport @jakepaul Slip. Never a KD

  • tails101 Mark Taylor (@tails101) reported

    @bt_uk I can log-in ok, but there are 3 accounts linked & I can’t see products/services for my main account (it doesn’t appear on the drop-down accs list) & to get the billing for this account, I have to go into another account, then billing, then select this acc from the billing menu.

  • DaveWilson5209 Dave Wilson (@DaveWilson5209) reported

    @BoxingKingdom14 @btsport @jakepaul It was a slip but I don’t think there’s any way that the ref can’t give it as a knock down!!

  • TalkGT TalkGT (@TalkGT) reported

    @btsport so Bt. are jumping on the cost of living band wagon and I thought 2 year contracts meant a fixed cost for that period. Another lost customer when their contract ends 😡😡

  • RussellKott949 Russell Kott (@RussellKott949) reported

    @BoxingKingdom14 @btsport @jakepaul I think just an unfortunate situation where it is both. Not hurt at all, and to have a round result in a 10-8 for a punch that didn't actually phase you, well, sucks.

  • Rob_Walton1 Rob (@Rob_Walton1) reported

    @bt_uk Well, the issue Robbie is that I didn't get to watch any of the fight that I got convinced to pay for🤡 Hoping to hear from you soon about a refund.

  • tails101 Mark Taylor (@tails101) reported

    @bt_uk Hi. I seem to have a problem with my online account - when I tried to add Sports last weekend it wouldn’t let me saying account not recognised, so I rang & sorted it, but was looking at re-contracting my broadband & got same error. All my services work fine. Any ideas? Thx

  • Psyduck1980 Simon Parker 🇺🇦 (@Psyduck1980) reported

    @msmith850 @btsport @englandcricket Can the curse of BT Sport be broken? 🤞🏻

  • DayalSami Sami Dayal (@DayalSami) reported

    @BoxingKingdom14 @btsport @jakepaul It was a knocked down but Tommy still won the round

  • kevincookdevon Kevin Cook (@kevincookdevon) reported

    @bt_uk Oh right so if your not capable of sorting out a fault for a service that i pay for my only choice is to leave and have no Internet whatsoever wow what good customer service that is