BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Maidstone, Longfield, Chatham and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet | |
| Rochester |
Internet | |
| Bexleyheath |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Dean Cowcher
(@DeanCowcher) reported
from
Crayford, England
@BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Rotarian Zena
(@RotarianZena) reported
from
Halstead, England
Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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S O’Marcaigh 🇮🇪🇬🇧🇪🇺🏳️🌈
(@SMarcaigh) reported
@bt_uk I placed an order on 24th Nov for line BB -tv and now I'm told I won't have svce until 18 Jan almost 2 weeks after my current supplier ends how do I cancel , much as I hate virgin I can get service within a week.
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Dee
(@Dillzie) reported
@bt_uk when is this issue going to be fixed? It’s beyond *************** now. I spent 45 mins on the phone to customer service with no resolution.
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Simon Wherry
(@wherrys) reported
@bt_uk I assume communicating with you here is as pointless as more standard means, but any update (whatsoever) on when the service outage in WR6 (since Saturday) will be resolved. Your total radio silence on this is appalling. @worcesternews
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CreativeNatureMedia
(@creativenatures) reported
@bt_uk No broadband for a week now and have 3 different dates for possible fix, plus one that says you have no idea. What's the truth? Making it impossible to plan anything or run my business.
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Dee
(@Dillzie) reported
I am unable to work from home, and @bt_uk suggests I should work at a friends house. How about u get an engineer to fix the problem. It’s funny how no matter what system is down, or if there is any faults, your system to take my money always works.
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Barbara Gleave
(@ChouetteWirral) reported
@bt_uk We are in a bad area for mobiles and NEED internet. Why did you tell EE that you were taking over when you didn't have it in place?
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Sammy Curtin
(@SammyCurtin) reported
@bt_uk @Nathanb81236595 I need help my internet has been prematurely been cancelled by 3 weeks. Just returned to my flat to find that its already turned off. Tried restarting the router to make sure that wasn’t the issue. Please resolve ASAP I need to work tomorrow!
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Simon Wherry
(@wherrys) reported
@bt_uk The issue is not specific to me - it impacts multiple properties in WR6 at least - lines have been down since Saturday. Check 01886888085 but you could check others.
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Joy Roxas
(@joy___r) reported
@bt_uk hi. WiFi down again today. Was out for 6h yesterday. Pls advice
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The Photography of Simon Dell / Mr Tographer
(@simon_dell_tog) reported
@bt_uk any reported inter net problems reported Sheffield s12 hackenthorpe no net for 2 hrs now