BT (British Telecom) Outage Report in West Malling, Kent, England
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The latest reports from users having issues in West Malling come from postal codes ME19.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Swanley, Gravesend, Aylesford, Maidstone, Rochester, Longfield, Gillingham, Dartford, Chatham, Royal Tunbridge Wells, Sevenoaks, Coldblow, Tilbury and Tonbridge.
City | Problem Type | Report Time |
---|---|---|
West Malling | Internet | |
Swanley | Internet | |
Swanley | Phone | |
Gravesend | Phone | |
Aylesford | Internet | |
Maidstone | Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@btsport Shame we knew that was in before he hit it well bad delay between coms and picture
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Carole-Anne 💙
(@caroleanne327) reported
from
Crayford, England
Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Oughton
(@travelzoe) reported
from
Blackawton, England
Has anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm
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Grant Ashley
(@grantashley_ch2) reported
@bt_uk so just how hard is it to disconnect one house, connect another and send a piece of equipment to the correct address in time? Nobody is asking you to land an Airbus thank goodness! Broadband cut off day before move, equipment sent to wrong address #help
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Stephen Williams
(@stephen_w84) reported
@bt_uk I have to say, I feel let down by bt, you told me to phone which I did. I got told you could supply me with broadband. You send me the router on the 8th dec and today I get a email to say send the router back or be charged, no explanation no nothing
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Andrew Banks
(@andrewbanks) reported
Broadband down... #WorkingFromHome, and two children #HomeSchooling... @BT_UK confirms the fault is there end... and estimate resolution by end of Monday!!!!! #NotGoodEnough
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Pete Moody💙
(@PeteMoods) reported
So @bt_uk @BTCare not content with fobbing me off with saying that you will fix my 76 year old mothers landline today and then reneging, you now claim that she didn't raise the issue!!! 6 weeks she has been without her landline. Shame on you
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Dave Brown
(@davebrowntweets) reported
@bt_uk Any chance of a solution? E.g. sorry for the problems for you and your family. Please DM me your details and I will ensure that the people who have committed to calling you back will do so within the next two hours Would that be possible?
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Toni Mason
(@xxTonixx) reported
@bt_uk are absolutely despicable. Trying to help my elderly grandparents to save money by switching supplier as they pay too much for what they have. The exit fees for just broadband and landline ALONE almost exceed £300. BT should hang their heads in shame!! 🤬#btuk #bt
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Connie McF 🏴 🇪🇺
(@ConnielaConifer) reported
@bt_uk Thank you for your response. The issue with the BT App has been going on for a long time - the login simply doesn't work. I have previously spoken to your colleagues and it has been "escalated" as no reason for this has been found but it still isn't working. I have managed to...
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Liz B
(@LizBarr98512985) reported
@bt_uk @btsport It's frustrating enough living in a pandemic and all the restrictions it brings, but BT have taken it to a whole new level. Months after being talked into getting fibre, I still don't have a proper service. My complaint has not been followed up, and I get no reply to texts.
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Kaz🎁
(@KazzaY17) reported
@randomlegend @bt_uk We tend to get BT so we get BT sports included, but its ****