BT (British Telecom) outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, Chatham, Gillingham, Swanley, Bexleyheath, Royal Tunbridge Wells, Rochester, Maidstone, and Sevenoaks.

City	Problem Type	Report Time
Gravesend	Internet	3 days ago
Chatham	Internet	5 days ago
Gillingham	Wi-fi	7 days ago
Chatham	Internet	12 days ago
Swanley	Internet	13 days ago
Bexleyheath	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Graham Allen (@original_addick) reported 37 seconds ago from South Darenth, England

  Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

• 
  Stuart Smith (@sahara_marathon) reported 7 minutes ago from Leeds, England

  @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

• 
  Paul Hicks (@hicksy15) reported 8 minutes ago from Sutton at Hone, England

  I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

• 
  Tom Guy (@TomGuy93) reported 11 minutes ago from Gillingham, England

  @Im_Standards @JosephHayes_ @btsportfootball @btsport @btsportscore @premierleague @chris_sutton73 @RobbieSavage8 @themichaelowen @jjenas8 @Robbie9Fowler @julesbreach @SamJohnHaines Ahhhh shit I didn’t even think of Aguero, I’d maybe even take Rooney out for Sergio then 🤔🤔🤔🤔

• 
  Daniel Hewitt (@DanHewitt2011) reported 23 minutes ago from Gillingham, England

  @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

• 
  Alister FULTON (@baldybeardyguy) reported 24 minutes ago from Rochester, England

  Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 28 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

• 
  Laura Ring (@mrslring) reported 28 minutes ago from Maidstone, England

  @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

• 
  Pete (@PeteMcCaffery20) reported 30 minutes ago from Rochester, England

  @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

• 
  Rotarian Zena (@RotarianZena) reported 31 minutes ago from Halstead, England

  Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

• 
  Sally-anne Cole (@mrsscole) reported 34 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Mark (@WhiskyOneIce) reported 38 minutes ago from Sutton at Hone, England

  @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

• 
  Glo Thienel (@Glo_Thienel) reported 39 minutes ago from Gravesend, England

  Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

• 
  Rebecca McDonald (@BeckyMcDonaldpt) reported 44 minutes ago from Gillingham, England

  @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

• 
  Alister FULTON (@baldybeardyguy) reported 45 minutes ago from Rochester, England

  Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

• 
  Michael keetch (@KeetchMichael) reported 50 minutes ago from Maidstone, England

  BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

• 
  Seb St John (@SebStJohn1) reported 50 minutes ago from Royal Tunbridge Wells, England

  At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

• 
  Seb St John (@SebStJohn1) reported 57 minutes ago from Royal Tunbridge Wells, England

  @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

• 
  Seb St John (@SebStJohn1) reported 58 minutes ago from Royal Tunbridge Wells, England

  Another day, another non delivery of @bt_uk broadband service!

• 
  Craig Stone (@stone_craig) reported 58 minutes ago from Gillingham, England

  @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Williams (@LeeWilliams154) reported 6 minutes ago

  @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

• 
  rossdenholm (@rossdenholm980) reported 12 minutes ago

  @bt_uk yet again kicked out again ******* like this is getting silly now my hub is years old and probably needs upgrading why when I call I can never speak to someone in person ? Simply not good enough so disappointed in you lot have some shame

• 
  Nix's (@nickinoonoos) reported 12 minutes ago

  @bt_uk why can we not talk to an operator anymore, dyk how, annoying it is, when no one will pick up the call and you have no WIFi for 5 weeks now and all I get told is "there's a network error" Well sort the issue, you are quick to take payment, which I will be claiming back

• 
  Adam Darke (@adarkelimited) reported 14 minutes ago

  @dedmans @bt_uk Cannot be worse than BT. Impossible. Their customer service and levels of competency are off the charts appalling. No idea how they even run a business.

• 
  Sebastian Colt (@Red_Rescue) reported 14 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  PS1984 (@Awaken1984) reported 18 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.

• 
  🐕📚 (@jaye_lass) reported 20 minutes ago

  @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

• 
  Philip Godfrey (@Fliposteo) reported 21 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Deborah Bebbington (@DeborahBeb1o5) reported 24 minutes ago

  @bt_uk Internet has been unavailable since yesterday morning, your tech bot is useless and now being told it’s a in-house problem even though it’s an area issue with everyone experiencing issues, been told engineers will be out Monday, there won’t be enough engineers mk

• 
  Steph Murray (@DerekDonkey1977) reported 24 minutes ago

  @bt_uk 9 engineer visits, executive level complaint and no resolution and your solution is to close the complaint Why am I paying for a service I’m not receiving