BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 12/24/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Sevenoaks, Tonbridge, Rochester, Maidstone, Gillingham, Longfield, Chatham, Royal Tunbridge Wells and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomSevenoaks Wi-fi
United KingdomTonbridge Phone
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kevingen Kevin Blackwood (@kevingen) reported

    @btsport WTF!! CAN YOU SORT YOUR CUTS AND EDITS OUT ON THE UFC!! DON'T CUT TO ADS RIGHT IN THE MIDDLE OF A REPLY OF THE BIGGEST FIGHT ON THE CARD!!! FKN AMATEUR

  • MarkCha17466470 Mark Chambers (@MarkCha17466470) reported

    @bt_uk I know that your advisors have completed the request 3 times twice incorrectly They have been ignored by everyone. They are vulnerable and you and open reach cast them aside. I pray they do not need emergency services today. Absolutely appalling service and no Avenue to complain

  • fluff_LCFC Adam McBrien (@fluff_LCFC) reported

    @BTCare What on earth Is going on with the service? Pay an over inflated price at the best and such a poor service…. dm me

  • JenHarr20295953 Jen Harrison (@JenHarr20295953) reported

    @bt_uk Nope it's STILL NOT RESOLVED. ABSPLUTE JOKE. 2 HOURS ON CALLS NO RESOLUTION

  • pmpmac1 paul mackin (@pmpmac1) reported

    Come on @btsport sort your app out as it’s awful on PS 5 and constantly buffers and cuts out.I then check it on my Xbox,Mobile and IPad and not a problem.This needs addressing

  • Emmahnyrah Emmah 愛 (@Emmahnyrah) reported

    @ArsenalUltra49 @ltarsenal @btsport We got lucky, proper defensing from Tomiyasu, White and Gabriel made us look decent and Ramsdale was Red Hot. We where slow going forward and ESR hasn't learned a thing releasing the ball on time. 7/10 performance.

  • PickledTiger_ Pickled Tiger 🐯 (@PickledTiger_) reported

    So @bt_uk, what's the point of opening a complaint regarding your inability to follow a simple request, being told I would get called within 2 days, not getting called then you just closing the complaint and deciding its been resolved if you've done **** all to resolve it

  • RedSteelFox Red SteelFox (local Siren boi) (@RedSteelFox) reported

    @bt_uk I tries that earlier and it said there were no problems

  • Henrikaau Henrik Uldalen (@Henrikaau) reported

    @ViolettaPJones @btsport That Islam and Khamzat fight though, damn. Also cool to see Teixeira getting the belt

  • MiladAhmed3 〽️🇵🇸 (@MiladAhmed3) reported

    Wtf! @btsport he was on his entrance why did you play ads?