BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 12/03/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Gillingham, Tonbridge, Longfield, Chatham, Royal Tunbridge Wells, Gravesend, West Malling and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Wi-fi
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomGillingham Internet
United KingdomRochester Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • trip285 Samuel Butler (@trip285) reported from Sutton at Hone, England

    Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • turchest Richard Burdon (@turchest) reported

    Best thing about @bt_uk going to digital voice is that, hopefully, very soon nobody’s will have to use @bt_uk and that they go out of business. Use anyone else. They’re the worst, most unreliable and untrustworthy company there is.

  • CharMonkey Andrew Charman (@CharMonkey) reported

    @bt_uk Is there a problem with internet in OX17 area?

  • Lisasherratt Lisa Sherratt (@Lisasherratt) reported

    @bt_uk I've heard this all before and the hub has always been the problem.... I will follow the instructions this weekend and see what happens. But as I said in my message, typical at the end of a contract.

  • nugwin73 🎸🤘🏻Nugwin73™🎮📷⚒️ (@nugwin73) reported

    @hol666 @bt_uk mine has been fine until last night. Had to reset the router and it never reconnected.

  • DynamicAscents Mark Greaves (@DynamicAscents) reported

    @bt_uk Hi since latest firmware update to smart hub 2. My Hybrid Connect now doesn’t work. Flashing red signal bars constantly. Can you help please.

  • RuthGrindey Ruth Grindey (@RuthGrindey) reported

    @bt_uk I get that, but what is a worry is that the line came down last Saturday - how come six days later you don’t know what is needed to fix it, and therefore can’t inform your customers more specific detail.

  • MattJones91 Matt Jones (@MattJones91) reported

    @bt_uk Hi Claire, I can’t see anywhere to log the fault on that link I’m afraid. It also shows 4 faults but only one has a resolution date/time 17:01 tomorrow - which is far too long to be without WiFi - we have guests arriving this evening. Can this be escalated?

  • SimonBlundell Simon Blundell (@SimonBlundell) reported

    @bt_uk My Broadband has been down for a WEEK !!!!! You keep giving fix dates and keep changing them now you state that there is no predicted fix date FFS when are you going to bring back my broadband ? Oh by the way your customer service is non existent !! My postcode is DL14 0TN

  • SeanCro32891966 Sean Cronin (@SeanCro32891966) reported

    @bt_uk how many levels of escalation does one company need to get things sorted. Yet another call indicating out complaint has been escalated but still not resolved.

  • thatwisewitch 🎅🏻That Christmas Witch🎅🏻 (@thatwisewitch) reported

    @bt_uk It’s sorted now i managed to get through to customer services thanks