BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 01/27/2026 09:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Sevenoaks, Rochester, Bexleyheath, Chatham, West Malling, Gillingham, Swanley, Maidstone and Tonbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomSevenoaks Phone
United KingdomRochester TV
United KingdomRochester Total Blackout
United KingdomBexleyheath Internet
United KingdomSevenoaks Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • trip285 Samuel Butler (@trip285) reported from Sutton at Hone, England

    Hey @bt_uk im not impressed with your live chat service and wheres the deal in paying you £12 for btsport when i can pay @Sky_Service the same to get it and probably get a better deal with them

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • Jonthemoney Jon Sadler (@Jonthemoney) reported from Kemsing, England

    The commentary on @btsport is so bad. Shinner! #cringe #LIVMUN

  • rexon3 Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    @TheRodCooper @SteveP37 @btsport Def one of the worst.. I’ve turned over to Juve.. 😂

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • TomGuy93 Tom Guy (@TomGuy93) reported from Gillingham, England

    @Im_Standards @JosephHayes_ @btsportfootball @btsport @btsportscore @premierleague @chris_sutton73 @RobbieSavage8 @themichaelowen @jjenas8 @Robbie9Fowler @julesbreach @SamJohnHaines Ahhhh shit I didn’t even think of Aguero, I’d maybe even take Rooney out for Sergio then 🤔🤔🤔🤔

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    Happy with that especially after a poor start .. in fact we should have won.. and bytheway @btsport not once did you show or did we see any Chelsea supporters there #disgrace #crap #commetators as well #cfc #ktbffh 💙💙

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • jon17mumbles Jon (@jon17mumbles) reported from Snodland, England

    That bird interviewing dubious is shaking like a dog aving a shit #btsport #boxing

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • hicksy15 Paul Hicks (@hicksy15) reported from Sutton at Hone, England

    I’ve just turned over from @BBCSport to @btsport from @jjenas8 to @RobbieSavage8 .. what can I do 😱😱#FACupFinal #stress any help would b appreciated

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @btsportfootball @btsport this is awful

  • Liberamentalist Guy Montag (@Liberamentalist) reported from Crayford, England

    @btsport I’ve watched the first half of the #MUFCPSG thinking there was a problem with the audio on your broadcast. An intermittent, high-pitched whine. Then I remembered @Mcmanaman_17 was co-commentating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Cragsville Crag (@Cragsville) reported

    Wasted hours and hours of time repeating the whole story and still we have no outcome!!!!! HELP @bt_uk

  • davo33uk E S25OWL 🦉 (@davo33uk) reported

    @bt_uk I’ve logged everything Saturday with technical support

  • hurstyruth R Hurst (@hurstyruth) reported

    @OpenreachHelp @bt_uk Paying for a service they aren’t getting. Apparently all down to you @WeAreOpenreach

  • RealDavidJSteel David Steel (@RealDavidJSteel) reported

    @bt_uk Unbreakable, but still running at below the service obligation levels on either network - despite properties either side of me getting over 35mbps. I called the “help desk” and was told 4G was the answer, but no network gives me over 3mbps.

  • npayne678 Npayne (@npayne678) reported

    @bt_uk if you focused as much energy on fixing issues as you do promoting your TV, you may have less complaints . 3 months of contract issues and I still have to wait 5-7 days for someone to look at my complaint

  • CatherineHSmith Catherine Smith (@CatherineHSmith) reported

    @bt_uk why is it that your email service frequently doesn’t work properly from any iPhone apps? It doesn’t work properly from Mail and it doesn’t work properly from your own app. They aren’t sending at all! It’s so useless and massively frustrating. It’s been this way for weeks!

  • Philippa2017 Philippa Robbins (@Philippa2017) reported

    For the third time BT @bt_uk has, without notice, failed to turn up to an appt they scheduled. The £25 apologies are obviously set too low to encourage @bt_uk to make enough effort to turn up when a customer has arranged to be at home at a time of @bt_uk's suggestion.

  • Rob_Aris_ Rob Aris (@Rob_Aris_) reported

    @Footyfan20001 @btsport Yeah went to manager mode and was getting champions league highlights, then the option for manger mode went. Still got it working and watched the game but still not right that it keeps freezing on my TV though! Any help yet @btsport

  • Bertie002 Bertie Windsor (@Bertie002) reported

    @bt_uk we have spent 3 hours on the phone morning, even with one of you colleagues putting the phone down on us. Massively disappointed with the service.... And still no answer if I can have a new mini hub!

  • StephenTM918 Stephen Taylor-Moore (@StephenTM918) reported

    Currently over 20min on hold to both @bt_uk and @virginmedia trying to change my install date with one and cancel my service with the other. Both of which should take 3 clicks on a website; Virgin doesn't offer the option online and BT's one is broken...