BT (British Telecom) Outage Report in West Malling, Kent, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gillingham, Rochester, Bexleyheath, Sevenoaks, Tonbridge, Longfield and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| Maidstone |
Wi-fi | |
| Royal Tunbridge Wells |
||
| Maidstone |
Internet | |
| Gillingham |
Wi-fi | |
| Royal Tunbridge Wells |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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All Arsenal Chatter
(@allarsenalchat) reported
from
Royal Tunbridge Wells, England
Terrible commentators again on @btsport tonight
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Eakan Gopalakrishnan
(@eakangk) reported
from
Sutton at Hone, England
@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Mine went down Thursday morning mid exam.
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Sarah Coburn
(@sarahcoburn) reported
from
Hartley, England
@bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help
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George and Karen Bowles
(@BowlesAnd) reported
from
Tonbridge, England
@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Helen Deller
(@helsdell) reported
from
Royal Tunbridge Wells, England
@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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eleanor mullins 🌈
(@ElzsMullins) reported
@bt_uk your a bloody joke your billing us twice a month at nearly 200 pounds plus your wifi is **** the worst customer service
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Chiltern Law - Solicitors
(@chilternlaw2013) reported
@bt_uk on the off chance that anyone cares about customer care and service can someone half sensible contact me today and deal with my multiple complaints? Nathan J Broad of EE seems to have disappeared and never replies to my emails.
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Robster
(@Robster33818854) reported
@bt_uk Current BT customer. Currently the shittest internet service on the market. Goes down more times than Monica Lewinsky!
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Dee
(@sheetro) reported
@bt_uk Hello! Wondering if you could help. I think you've sent the envelope to return the BT box back to you to our now old address! We took the equipment with us knowing we'd return it, but we won't get the return envelope. Could you send it to the new address please? Thanks!
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Luke 🏴
(@LukeWilliams22) reported
Any chance your of your network not going down every ten minutes @bt_uk?
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Robster
(@Robster33818854) reported
@bt_uk Good old BT - lets end a complaint by saying 'we've tried to help' - 'text our ****** helpline again' 😡 well handled.
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Donna Beamish
(@DonnaBeamish) reported
@bt_uk - managed to cancel my order over 3 weeks but you have just sent me text about upgrading my broadband. Please would you double check that I’m not a customer and remove me from your communications list
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Robster
(@Robster33818854) reported
@bt_uk Oh and when Openreach engineers and BT ever get joined up, the paying customers might get to know wtf is happening...
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Andrew D
(@AndyD_1874) reported
@bt_uk my home internet is down and the text message from BT said it aims to be fixed by midnight on Monday which isn't very good...🤔 (has been down since Tuesday night) If you could help, I would appreciate it.
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Harsh Singh
(@harshksin) reported
@SkyHelpTeam Hey team, any updates? This is the fifth day and no engineer/customer service team has contacted me yet. I am now very keen to switch to @bt_uk