BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 11/21/2025 04:25

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Rochester, Chatham, Royal Tunbridge Wells, Gravesend, West Malling, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone E-mail
United KingdomRochester Total Blackout
United KingdomRochester Internet
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomMaidstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • SueRooVan Susan Rooney (@SueRooVan) reported from Royal Tunbridge Wells, England

    @bt_uk we are new customers waiting for tech support to call us back. and waiting..... nothing works. you said this would be plug and play. HELP

  • BowlesAnd George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England

    @bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..

  • eakangk Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England

    @bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported from Royal Tunbridge Wells, England

    Terrible commentators again on @btsport tonight

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • sarahcoburn Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • loulou009 Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • DaveB_mcfc DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • BeckyMcDonaldpt Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HillTommy5 Tommy Hill (@HillTommy5) reported

    Well that was poor, disappointing, depressing watching this England team at the peak of its powers being skittled like that, the only thing that would make this series worth watching is being a couch guest on bt sport for one of the remaining tests @btsport #AUSvENG #Ashes

  • drinkersite ᑭETE TᑌᖇᑎEᖇ (@drinkersite) reported

    How quickly can I cancel my @btsport subscription? #Ashes

  • Talkyap Ukvoice (@Talkyap) reported

    @bt_uk £27.99 a month for broadband £20 compensation paid if it doesn't work for 30 days how exactly is that a good deal for the consumer it means you're £7,99 a month worse off

  • Wadders30 Wadders (@Wadders30) reported

    It got off to the worst possible start by moving to @btsport @englandcricket #Ashes

  • mwwhtafc81 Mark White Acre 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@mwwhtafc81) reported

    The @ECB_cricket @englandcricket cricket test have been an absolute shambles and very worrying that only Root did anything and I don’t blame him for stepping down after that **** show, only saving grace was it was on BTsport which is shite so I didn’t watch it.

  • grantlowery Grant Lowery (@grantlowery) reported

    @grevoswfc @btsport Sky are probably laughing right now. BT must of paid a fortune for the rights for one of the worst ashes series I’ve seen

  • stevegnomee Steve Cash (@stevegnomee) reported

    It’s down to money! All the money Is in short formats. Players want to make money. Show more county cricket on tv at the longer format @btsport and bobs yer uncle

  • grevoswfc Daniel Greveson (@grevoswfc) reported

    @grantlowery @btsport Worst batting lineup I've ever seen. We could have done better from our time in nets at rec!

  • drifter104 mike (@drifter104) reported

    @bt_uk hi. I'm trying to renew my contract, I currently have full fibre 900 and as a new customer there is an offer for 59.99. I'm being offered 69.99 by the value team. Who are refusing to match the new customer price. Is your price promise a lie?

  • MrMikeCox Mike Cox (@MrMikeCox) reported

    @msinon88 @btsport Beaten by an innings! Get ****** @ECB_cricket You've overseen the death of Test match cricket and sold out to force KP crisp cricket down our throats. I'm raging.