BT (British Telecom)

BT (British Telecom) Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in West Malling come from postal codes ME19.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Malling, Kent, England 11/20/2025 05:35

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Malling, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Rochester, Chatham, Royal Tunbridge Wells, Gravesend, West Malling, Gillingham and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomChatham Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    My 88yo Dad is home alone, his landline has been down for over a week and we have no way of contacting him. My bro @MartinHowitt has rung @bt_uk every day and despite their promises, still nothing. Dad is recently out of hospital and we are worried. @bt_uk WHAT'S GOING ON?

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Royal Tunbridge Wells, England

    @bt_uk Please let my last quote tweet, can no interim solution be offered?

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Currently in a phone queue to @bt_uk customer services, 20 minute wait!

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbrooks94 James (@jamesbrooks94) reported

    @OpenreachHelp Frazer, unfortunately @bt_uk seem to have some communication issues with you regarding our fault. The dig team has been on the 11th of Jan and nobody has come back since. 12 missed appointments to connect us.

  • DScilly David scilly (@DScilly) reported

    Respectfully that condescending ref commentator on btsport who can’t help but talk about Luiz and his history has no idea how ridiculous his argument sounds or how stupid that red card is #WOLARS

  • BlueTruth7 LaughAndGrowFat (@BlueTruth7) reported

    @EE hi i cant access @btsport even though its free with my contract. Not letting me login... im missing the football as a result.. not happy.

  • bt184 Beth Thomas (@bt184) reported

    @bt_uk Yeah sure it wasn't the case. Then why is it the engineer didn't bother telling us? He asked us to keep our door on the latch for him because he'd only be 2 or 3 minutes yet here we are. Tried calling but your staff says they can't cancel the order as is the same day

  • PeteSparks2012 Pete Sparks (@PeteSparks2012) reported

    That explanation on @btsport by Peter Walton as to why @DavidLuiz_4 was given a red card is absolute garbage. So you can unintentionally bring someone down and get a red but if you intentionally make a tackle then it’s only a yellow? WTF?!!! #clownsinchargeoftherules @AFTVMedia

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    Here's the stupid logic of the referee on #BTSport If David Luiz makes a challenge for the ⚽ brings the guy down > 🟨 If he tries to get out of the way and UNINTENTIONALLY the guys heel hits HIS knee > 🟥 What's worse, TV ref so brainwashed, doesn't even question that #WOLARS

  • DsStina StinaDs (@DsStina) reported

    @bt_uk paying for bt sport hd ... numerous phone calls and it’s STILL not active ... terrible service. What can we do?!

  • eisfah Posh Spice 💁🏾‍♀️ (@eisfah) reported

    @bt_uk I NEED ANSWERS if this isn’t fixed by tomorrow morning I will cancel my contract. I have Teams meetings all day.

  • wba_AndyM Exiled Baggie (@wba_AndyM) reported

    @bt_uk why is the signal so poor on Sky? Almost constant 'buffering', glitchy images and sound drop outs.

  • TomAvison10 Tomavison. Fitness1 (@TomAvison10) reported

    Peter Walton what an awful attitude to refereeing @premierleague @btsport How that was a sending off is beyond me, the wolves player has made contact with David luiz. Yes I can see a penalty been given but red card no chance. This is an awful rule again