BT (British Telecom) Outage Report in Chatham, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Chatham come from postal codes E9, ME5 and ME4.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Chatham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Chatham, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Gravesend, Aylesford, Maidstone, Rochester, Longfield, Gillingham, Chatham, Southend-on-Sea, Grays, Sittingbourne, Tilbury and Stanford-le-Hope.
City | Problem Type | Report Time |
---|---|---|
West Malling | Internet | |
Gravesend | Phone | |
Aylesford | Internet | |
Maidstone | Internet | |
West Malling | Internet | |
West Malling | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Barnett
(@VMYAK) reported
@btbusinesscare Hi, Last week I asked your support folks to close a BTConnect email account that I no longer have access to - the account was closed a year ago. The old account has clearly been hacked and I am receiving as many as 5,000 bounced emails a day.
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Danny Hay
(@danny_hay73) reported
@bt_uk Here we are again..having to tether my phone as my SuperFast Broadband is up and down again today - oh, BT please do not send anyone round to fix my Copper Line (like you did last time) as I have not used copper since Sept20.. Full Fibre here, just in case you u don’t know
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Faith Bamba
(@BambaFaith) reported
@bt_uk It's not a new service. Had it since Jan. Phoned BT again they said it will be fixed later today. This has been the same response everday since last week. Totally incompetent
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Lilleth
(@lillethlawton) reported
hey @bt_uk, I've been waiting 3 months for an explanation/resolution as to why my house is the only house in my village that can't access full fibre (despite living right next to the pole), last communication was May and no idea who to contact?
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captaincomplain
(@captaincomplai3) reported
@bt_uk Thanks for your reply. The thing is, I spoke to one of your customer services on this number regarding a billing issue which has now been dealt with. If it wasn’t yourselves I don’t understand how they rectified my issue unless they were BT.
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Thehedgehog2
(@Thehedgehog22) reported
@bt_uk I live in a modest 2 bedroom flat in London (earth). The router was installed by the technician in the worst possible room, which is the only place with a good signal. Is impossible to work from home as the signal doesn't reach the rest of the house. What can you do to help?
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Nicky Nicolson
(@nickynicolson) reported
@MoneySavingExp Many replies say "no need for landline" perhaps true for 90+ % of UK. But rural areas have 1) poor mobile coverage, 2) more frequent, longer power cuts & 3) more elderly population. @bt_uk IP phones won't work during 1 hour+ power cut: no access to support: serious risk of harm
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🧩 Stephen Elsley ⚒ 🧩
(@stephen_elsley) reported
@btsport So BT Sport took my money on Saturday for a monthly pass. I've not been able to watch any games as it doesn't work. 3 hours on the phone on Saturday and again today they still can't find my money or let me watch their channel. What a joke.
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Bennjy
(@ItsBennjy) reported
**** @bt_uk they have given unreliable internet that cuts out almost every night without fail, causes constant ping spikes to 500+, send multiple engineers out listing multiple problems none of which solve the issue when fixed and yet we are the ones stuck in their contract...
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VikP
(@VikFlair1) reported
@bt_uk still no internet, 3 weeks now. Worst service I’ve ever received for anything! Haven’t been able to work for over 2 weeks! Tragic.