BT (British Telecom) Outage Report in Chatham, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Chatham come from postal codes ME5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chatham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Chatham, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Gravesend, South Ockendon, Maidstone, Southend-on-Sea, Chatham, Gillingham, West Malling and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Phone | |
| South Ockendon |
Internet | |
| Maidstone |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Chatham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chatham, England
Latest outage, problems and issue reports in Chatham and nearby locations:
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence
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Mr K.A.Bloomfield
(@Bloomfield1K) reported
from
Hartley, England
@bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns
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Stuart Smith
(@sahara_marathon) reported
from
Leeds, England
@BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?
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Aaron Kleman
(@kleman14) reported
from
Gravesend, England
@btsport why is the sound not working on the espn channel?!
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Rebecca McDonald
(@BeckyMcDonaldpt) reported
from
Gillingham, England
@Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Amy Pearson
(@amypearson2406) reported
from
Gravesend, England
@bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..
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Faith Thomas
(@Faith17T) reported
from
Canvey Island, England
@bt_uk I upgraded my broadband 7-1-21 had a confirmation Email that day but nothing else since have tried live chat, customer service telephone always busy I want to know what’s happening to my order and my free Brit box subscription help please
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@premierleague serious questions need to be asked about the ref and VAR. If Pickford had broken VVD leg? No action? Still accountable for his actions, the offside is irrelevant. #Peterwalton @btsport
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Graham Allen
(@original_addick) reported
from
South Darenth, England
Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.
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Glo Thienel
(@Glo_Thienel) reported
from
Allhallows, England
Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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Mike Nayler
(@MNaylerAWS) reported
from
Minster-on-Sea, England
@thompsonm_21 If you’re going to have a player from a team being a pundit, at least have one player from each side. I’ve never heard such a one-eyed commentary before - understandable and I don’t blame the player, but we need balance @btsportrugby @btsport
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Pete
(@PeteMcCaffery20) reported
from
Rochester, England
@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Natalia Timiraos
(@TimiraosNatalia) reported
from
Southend-on-Sea, England
@OpenreachHelp we’ve been waiting since October 28th (3 MONTHS!!) for @WeAreOpenreach to fix a faulty telephone pole so that @bt_uk can set up our broadband finally. 3 months with temp WiFi under lockdown, endless promised timelines, and still no sign - PLEASE GIVE AN UPDATE
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Glo Thienel
(@Glo_Thienel) reported
from
Gravesend, England
Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account
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John Galley
(@JohnGalley99) reported
from
Great Wakering, England
I would sell Martial for 10 Bensons, half a lager & a packet of prawn cocktail. I’ve never seen him speak, he is slow, laziest player around and never shows any recovery. I’d go mad if I had strikers like that in my team @rioferdy5 @btsport
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Duxbury
(@craigduxbury) reported
@bt_uk any chance of fixing the website issue so I can view billing history and get copies of previous bills? 🤔
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Amy
(@amyh_93) reported
@bt_uk The suppliers are working for you therefore representing you. The fact you have no answer to the reason why we were notified not even just one day in advance is appalling. Again... yes we’ve now been told internet will be down for hours ... (1/2)
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Bear with a sore head
(@RoyalBerksBear) reported
@bt_uk I did this already. Engineer sees no problem apparently.
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G. Davies
(@sonicgdavies) reported
@bt_uk Why let BT handle the network? That's the real reason so many peoples broadband is slow, its nothing to do with their supplier
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Amy
(@amyh_93) reported
@bt_uk ... if you could only provide me with a phone number of someone to speak to regarding this nightmare I could them stop pestering them and speak to someone who is involved in today’s proceedings to raise my complaint. I am VERY infuriated by the whole situation.
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Broz
(@Broz_11) reported
@bt_uk If it’ll fix my issue then yes please
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Jim Gamble
(@JimGamble_INEQE) reported
@love_belfast @WeAreOpenreach They’d do better to improve their customer service. Together with @bt_uk they’ve failed to turn up for appointments & you’re then reverted to a systems that would keep you on the phone for hours & try the patience of Job.
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ry
(@MrScarzy) reported
Can say some of @bt_uk customer support team are absolutely useless but after a call back I got the nicest man ever, really appreciate his help and saved me so much time and stress
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Amy
(@amyh_93) reported
@bt_uk So, why do you outsource suppliers who treat residents (who don’t even use you as their internet provider) like crap over the phone and again.. give NO WARNING. My mum now can’t do her job and can’t help very sick terminal patients because she can’t access the internet.
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Amy
(@amyh_93) reported
@bt_uk No, we had to go outside to ask them what was going on. Then they confirmed the internet will go off for a few hours today. Was given a phone number of a rude man who said he couldn’t answer our questions (the contractor’s boss I assume)