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BT (British Telecom)

BT (British Telecom) outages and service status in Chatham, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Chatham come from postal codes ME4 and E9 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Chatham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Chatham, England

The most recent BT (British Telecom) outage reports came from the following cities: Maidstone, Southend-on-Sea, Grays, Chatham, Rochester, Gravesend, South Ockendon, Gillingham, and West Malling.

CityProblem TypeReport Time
Maidstone Phone 5 hours ago
Maidstone Wi-fi 8 hours ago
Southend-on-Sea Total Blackout 1 day ago
Southend-on-Sea Total Blackout 3 days ago
Southend-on-Sea Total Blackout 3 days ago
Grays Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Mine went down Thursday morning mid exam.

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    Our broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • adampearceuk
    Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • LorriLangridge
    lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • DaveB_mcfc
    DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, England

    @bt_uk Despite being told at 1pm that problem is sorted, broadband goes down again at 8pm. Text service says incoming line is fine so it must be our router, but your online fault checker says there is still a problem. Told to ring back tomorrow at 8am. Not good enuf, sort it out !!!

  • AndrewCrowe11
    Andrew Crowe (@AndrewCrowe11) reported from Kings Hill, England

    @bt_uk The phone number has been disconnected from the company. It has not been reconnected to my mother-in-law. This is now nearly a week without her phone number. She is 86 years old and lives on her own and is very vulnerable. If anything happens this is really down to you

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • sarahcoburn
    Sarah Coburn (@sarahcoburn) reported from Hartley, England

    @bt_uk I need help with a bt connect email password for my poorly mum I have power of attorney where do I go for help

  • kleman14
    Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • kelly20201983
    Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • loulou009
    Louise Lfc (@loulou009) reported from Rochester, England

    @bt_uk hi, is there a problem with the bt sport app? Everytime I want to watch a sport channel is just goes back to the home page

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @bt_uk @BTCare Big shout out to Garry. Excellent service, after losing Landline L & Broadband on 25thOctober, due to cables being stolen, whole village and area out. He has stay with this issue until reconnection He has called me today to confirm refund to A/C 👍 #Excellence

  • Glo_Thienel
    Glo Thienel (@Glo_Thienel) reported from Allhallows, England

    Hi @BTCare Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • JohnGalley99
    John Galley (@JohnGalley99) reported from Great Wakering, England

    @btsport anyway you have an option to turn the commentators off on the @ManUtd game barring turning the sound down. Robbie Sausage and his mate can’t even pronounce names correctly and doing my nut in 😩😩

  • Bloomfield1K
    Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • BeckyMcDonaldpt
    Rebecca McDonald (@BeckyMcDonaldpt) reported from Gillingham, England

    @Tanya173 @bt_uk Snap to that and I’m in Gillingham Kent. Spoke to the complaints department this morning and there’s nothing they can do until Tuesday apparently. I have complete blackout. No tv, internet or phone.

  • sahara_marathon
    Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • tommyharris57
    Martin Harris (@tommyharris57) reported from Great Wakering, England

    @DanMcSUFC @btsportfootball @btsport Poor show by Bromley. They shouldn’t have allowed them to put it in the small section where the blues fans were when they had other areas in the other 95% of the ground!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • treesareniceish
    Ryan Campbell (@treesareniceish) reported

    @Vanarama @TheVanaramaNL @btsport Revenue should be shared, otherwise it's just a way for club owners with much higher PR profile, for example film stars with documentaries behind them, to fund accleration out of the league. That not happening is a reason why we support lower league football rather than Prem

  • DMTaber
    Dale Taber (@DMTaber) reported

    @VancityReynolds @Vanarama @btsport Have to admit it just doesn't seem right or logical what is suggested = better fan base, viewing possibilities and future revenue. This decision is as bad as that movie Ryan agreed to star in, what was it called again 🤔

  • Nell38782782
    Nell (@Nell38782782) reported

    @bt_uk please can you sort out your Internet outage and update us as tons of people are all reporting the same issue and none of us are getting an explanation so there's definitely an issue your end

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Thanks but if anything happens to my mother & she’s unable to call for help I will hold bt responsible

  • griffinmunster
    💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Well thanks but You could give her unlimited data & it wouldn’t help much, despite your coverage maps saying otherwise, to make a call on her mobile she has to virtually hang out of her living room window. This also leaves her with no tv because all her tv is via streaming.

  • SnaveAcceber
    Rebecca Evans (@SnaveAcceber) reported

    @bt_uk No one answering the DMs. Phone not working for over a week. No one at BT seems to know what the problem is. Ridiculous! My mom relied on the landline as she is 84. 😠

  • horseycraze
    ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport And if the live product isn't that much better than the streaming one, maybe the club/league needs to look at what it can do to improve the live customer experience

  • horseycraze
    ssɐʍ uəq (@horseycraze) reported

    @Vanarama @TheVanaramaNL @btsport It's such stupid, narrow, antiquated thinking to believe that people won't go to games if they can stream them. And it's impossible for clubs to grow outside of their often tiny local markets.

  • michael_wheller
    Michael Wheller (@michael_wheller) reported

    @btsport @bt_uk Maybe Philip Jansen needs to pay more attention to improving the website so we can easily sign up for extras like BT Sport. The website takes you round in circles and then just gives three bouncing *****. For a technology/communication company it's very poor.