BT (British Telecom)

BT (British Telecom) Outage Report in Ditton, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ditton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ditton, Kent, England 12/01/2025 11:35

December 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ditton, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Maidstone, Sittingbourne, Gillingham, Tonbridge, Longfield, Chatham, Royal Tunbridge Wells, Gravesend and West Malling.

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City Problem Type Report Time
United KingdomRochester Internet
United KingdomMaidstone Internet
United KingdomRochester Internet
United KingdomSittingbourne Internet
United KingdomGillingham Internet
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ditton, England

Latest outage, problems and issue reports in Ditton and nearby locations:

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • original_addick Graham Allen (@original_addick) reported from South Darenth, England

    Hey this is bad practice @bt_uk @BBCNews disgusted to get a call today from BT trying to sell me BT Halo and using challenges of internet demand during Covid as a sales technique.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • amypearson2406 Amy Pearson (@amypearson2406) reported from Gravesend, England

    @bt_uk Hi we have had an issue with our broadband for the last hour and your phone line is closed. It won’t connect we have followed the steps online but nothing. Please advise..

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • stone_craig Craig Stone (@stone_craig) reported from Gillingham, England

    @Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!

  • callyauckland caroline auckland (@callyauckland) reported from Royal Tunbridge Wells, England

    . @bt_uk there seems to be a problem with sending and forwarding emails. Is this a common issue?

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • martinc1970 Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

  • KeetchMichael Michael keetch (@KeetchMichael) reported from Maidstone, England

    BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport

  • PeteMcCaffery20 Pete (@PeteMcCaffery20) reported from Rochester, England

    @bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport Shame we knew that was in before he hit it well bad delay between coms and picture

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveFlatman2 Steve Flatman (@SteveFlatman2) reported

    @bt_uk Hi Kevin Never quite fully resolved with BT. The refund due was £13.84 and BT refunded £13.50 - no explanation? Also in looking into this unearthed other anomalies that need to be resolved. Finding a number to call to discuss account and charges being the first major challenge!

  • lewismurton lewis (@lewismurton) reported

    @EnglandFootball @btsport this is the worst FA cup final in history tell them to shoot

  • gabsNH Gabriele Hannen (@gabsNH) reported

    @bt_uk Thanks for your DM. The issue is this has been going on since promise date of 30/4! We keep being told to have a call back in another few days and the same non-committal talk. No action. You want us to give up and change provider? Sue BT for lost earnings? We are at our wits end.

  • MylesJohndmyles John Myles (@MylesJohndmyles) reported

    @btsport Never has ‘Abide With Me’ sounded so arousing. There are signs that we are getting back to normal.

  • Ponggo_uk Dean G (@Ponggo_uk) reported

    @bt_uk Don't waste your time with BT, it will be crap or they will con you, avoid and sign-up with another company

  • Dahl_McClements Roman Dahl (@Dahl_McClements) reported

    @btsport **** your broadcast for only showing Leicester fans, Most Biased company ever! Worse than BBC

  • KevJWills Kev Williams (@KevJWills) reported

    @btsport What has happened to your 4K stream? It has recently become unwatchable due to buffering. There is no problem with my internet speed as I have no problems elsewhere and its only in the past week or so that the ultimate stream has become unwatchable.

  • IPC001 Ian (@IPC001) reported

    @craig_rayment @ChrisGPackham @bt_uk Modern fencing does not help, often has concrete base. I cut a small hole is wire fence and I now have an overnight hedgehog visit

  • ViktorKwapich viktor kwapich (@ViktorKwapich) reported

    @bt_uk 4 phone calls 30min each to get through to customer services and still waiting… you call it the best service?

  • dkj101 David Jeffery (@dkj101) reported

    @bt_uk He found no issues and second line support suggested a new router, same as the other people who got an engineer on the estate today, what’s the likelihood that 5/6 routers all failed at the same time on the same estate using full fibre?