BT (British Telecom) Outage Report in Ditton, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ditton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (14%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Ditton, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: West Malling, Gravesend, Aylesford, Maidstone, Rochester, Longfield, Gillingham, Dartford, Chatham, Royal Tunbridge Wells, Sittingbourne, Sevenoaks, Tilbury and Tonbridge.
City | Problem Type | Report Time |
---|---|---|
West Malling | Internet | |
Gravesend | Phone | |
Aylesford | Internet | |
Maidstone | Internet | |
West Malling | Internet | |
West Malling | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Craig Stone
(@stone_craig) reported
from
Gillingham, England
@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Michael keetch
(@KeetchMichael) reported
from
Maidstone, England
BT SPORT FOOTBALL COMMENTARY IS ABSOLUTE PISS POOR! @btsport
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Barnett
(@VMYAK) reported
@btbusinesscare Hi, Last week I asked your support folks to close a BTConnect email account that I no longer have access to - the account was closed a year ago. The old account has clearly been hacked and I am receiving as many as 5,000 bounced emails a day.
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Danny Hay
(@danny_hay73) reported
@bt_uk Here we are again..having to tether my phone as my SuperFast Broadband is up and down again today - oh, BT please do not send anyone round to fix my Copper Line (like you did last time) as I have not used copper since Sept20.. Full Fibre here, just in case you u don’t know
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Faith Bamba
(@BambaFaith) reported
@bt_uk It's not a new service. Had it since Jan. Phoned BT again they said it will be fixed later today. This has been the same response everday since last week. Totally incompetent
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Lilleth
(@lillethlawton) reported
hey @bt_uk, I've been waiting 3 months for an explanation/resolution as to why my house is the only house in my village that can't access full fibre (despite living right next to the pole), last communication was May and no idea who to contact?
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captaincomplain
(@captaincomplai3) reported
@bt_uk Thanks for your reply. The thing is, I spoke to one of your customer services on this number regarding a billing issue which has now been dealt with. If it wasn’t yourselves I don’t understand how they rectified my issue unless they were BT.
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Thehedgehog2
(@Thehedgehog22) reported
@bt_uk I live in a modest 2 bedroom flat in London (earth). The router was installed by the technician in the worst possible room, which is the only place with a good signal. Is impossible to work from home as the signal doesn't reach the rest of the house. What can you do to help?
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Nicky Nicolson
(@nickynicolson) reported
@MoneySavingExp Many replies say "no need for landline" perhaps true for 90+ % of UK. But rural areas have 1) poor mobile coverage, 2) more frequent, longer power cuts & 3) more elderly population. @bt_uk IP phones won't work during 1 hour+ power cut: no access to support: serious risk of harm
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🧩 Stephen Elsley ⚒ 🧩
(@stephen_elsley) reported
@btsport So BT Sport took my money on Saturday for a monthly pass. I've not been able to watch any games as it doesn't work. 3 hours on the phone on Saturday and again today they still can't find my money or let me watch their channel. What a joke.
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Bennjy
(@ItsBennjy) reported
**** @bt_uk they have given unreliable internet that cuts out almost every night without fail, causes constant ping spikes to 500+, send multiple engineers out listing multiple problems none of which solve the issue when fixed and yet we are the ones stuck in their contract...
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VikP
(@VikFlair1) reported
@bt_uk still no internet, 3 weeks now. Worst service I’ve ever received for anything! Haven’t been able to work for over 2 weeks! Tragic.