1. Home
  2. Companies
  3. BT (British Telecom)
  4. Ditton, England
BT (British Telecom)

BT (British Telecom) Outage Report in Ditton, Kent, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ditton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ditton, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Chatham, Rochester, Gravesend, Maidstone, Sevenoaks, Gillingham, West Malling, and Dartford.

CityProblem TypeReport Time
Royal Tunbridge Wells Internet 1 day ago
Chatham Internet 10 days ago
Rochester Internet 13 days ago
Chatham Internet 14 days ago
Royal Tunbridge Wells Internet 16 days ago
Royal Tunbridge Wells Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ditton, England

Latest outage, problems and issue reports in Ditton and nearby locations:

  • aimee_bennett97
    aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Ditton, England

    Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.

  • erskineandrew
    Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • martinc1970
    Martin Chamberlain (@martinc1970) reported from Stone, England

    @bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • johnbarbiebutt
    john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • kevcorb
    Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • mrslring
    Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • WhiskyOneIce
    Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.

  • lollifloss
    Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk you’ve got to be *************** now, broadband down again this since Saturday, it’s been fine all night then day time it’s off again, not good enough at all, don’t expect me to be paying this month!

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported from Rochester, England

    Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom

  • MikeHead8
    Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • DanHewitt2011
    Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephenjohnwebb
    Stephen John Webb 🕷 (@Stephenjohnwebb) reported

    @bt_uk if you want a truly horrible and intergalactic mess with Broadband, BT is surely your first point of call…

  • rosa_alba_macd
    Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk Yes I had and the BT and Apple Support pages (I mana an eejit. And, with all due respect - that page lists POP3, IMAP and SMTP (SSL) settings and Port Numbers not any caldav/carddav or whatever the term is for contacts server addies.

  • sad1ebabes84
    Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @BTCare internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

  • meedoe
    fran doe (@meedoe) reported

    @btbusinesscare @BTBusiness @OpenreachHelp Please help, fibre broadband been off since w’end. No end of promises, but still not working!!

  • sad1ebabes84
    Sadie (@sad1ebabes84) reported

    @CityFibre may want to teach your staff about customer service skills! He’s up a telephone pole connected directly to my house for my @bt_uk internet/phone. It was working fine until he messed about with it but apparently and I quote “it’s nothing to do with us” 1/2

  • johng225
    John (@johng225) reported

    Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?

  • bigschlooong
    spongesausage (@bigschlooong) reported

    @Sw1tchv2 @btsport Had the exact same problem,can imagine a lot of people are having the same issues. Useless BT

  • IanKelly1987
    Ian kelly (@IanKelly1987) reported

    @GaryLineker @btsport It’s terrible having to put up with Jake Humphrey

  • kjackson1984
    K Jackson (@kjackson1984) reported

    @btsport is there any chance you could sort out the player on your site one of these days? No matter the signal strength, it always seems to want to buffer.

  • StuartDillon1
    Stuart Dillon #GSBout (@StuartDillon1) reported

    @MartinRose2 @GaryLineker @btsport He doesn't work for BT doing the Champions League games now