BT (British Telecom) Outage Report in Ditton, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ditton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Ditton, Kent, England
The most recent BT (British Telecom) outage reports came from the following cities: Rochester, Sittingbourne, Gillingham, Tonbridge, Longfield, Maidstone, Chatham, Royal Tunbridge Wells, Gravesend and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Sittingbourne |
Internet | |
| Gillingham |
Internet | |
| Rochester |
Internet | |
| Tonbridge |
Internet | |
| Longfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dug and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Kevin C
(@kevcorb) reported
from
Royal Tunbridge Wells, England
Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Daniel Hewitt
(@DanHewitt2011) reported
from
Gillingham, England
@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Week 5 of broadband speeds so slow with @bt_uk we may as well not have it. 4g is faster. They've fiddled and dig and made excuses and now, once again, can't even update when they've said they would. All this, right now when we're trying to work and school from home. @Ofcom
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Alister FULTON
(@baldybeardyguy) reported
from
Ditton, England
Woke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
Nearly three weeks with no or limited boadband service from @bt_uk continually moving fix dates /excuses and now no updates at all, just standard responses. NOT GOOD ENOUGH.
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Laura Ring
(@mrslring) reported
from
Maidstone, England
@bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include
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Martin Chamberlain
(@martinc1970) reported
from
Stone, England
@bt_uk Working broadband on main router or mini hub would be nice for a change. This is nothing short of breach of contract. In this day and age how can it take 50+ days to sort a problem with no proper explanations of what's wrong. I'm cancelling ASAP
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Darren Young
(@Road2Kili) reported
from
Gillingham, England
@btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!
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Mikey Mike Timebomb
(@MikeHead8) reported
from
Swanley, England
@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
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Emma brown
(@lollifloss) reported
from
Maidstone, England
Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk
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Mark
(@WhiskyOneIce) reported
from
Sutton at Hone, England
@NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.
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Alister FULTON
(@baldybeardyguy) reported
from
Rochester, England
@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Barnett
(@sim0nb) reported
@lollujo @bt_uk You can't make this up! In all seriousness have you tried asking for a refund for the lack of fibre service? I know you've had b'band, but not the service you've been paying for... Or the very least sending them a bill for the waste of your time.
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Amy
(@AmyTeamLH) reported
@bt_uk Phoned up you guys and said it was just maintenance apparently. It would be nice to have a heads up about this happening as I require the internet to help me sleep.
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DT
(@DT_S5) reported
@bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband
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Mr. Ghimire
(@Piditlife) reported
@433 @DeBruyneKev @btsport Poor psg wall. It shouldn't have been a goal and also the debruyne goal was lucky. Man city won but psg was unlucky
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tim beckett
(@tim_becks) reported
@BTCare wondering if you can help, should have had phone line installed on 13/04/21 but there was a fault with a box on a telegraph pole that the guy couldnt climb due to a red sticker on it, so said hed arrange cherry picker to fix it. Guy turns up yesterday but again without it
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Jane Roberts
(@jane14roberts) reported
Absolutely disgusted at the customer service from @bt_uk towards my 102 yr old deaf/blind confused Nan!!!! Inflexible, bullying and superior attitude-leaving my nan in tears. Tried to speak to a manager which is impossible! C’mon BT managers contact me.......
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RoRo
(@RosieG1969) reported
@Terrymc1939 @f1broadcasting @btsport Yes I'd imagine so. Im in a rural area, I dont even get the bt tv as broadband isn't fast enough. Id be much better off with a sky package and a dish. But I now have 16 months left of my 18 month contract. Sucks!
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Kanizzainab
(@ruhnibukhari) reported
@bt_uk @WeAreOpenreach @OpenreachHelp moved address, internet supposed to start on 15/04 but till now they saying engineers are working on it. They send us mini hub but it’s keeps on disconnecting. Working from home, it’s very frustrating. Can anyone help pls?
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Ryan Flynn
(@rdflynn) reported
@bt_uk hi! I’m having issues with my complete broadband reaching my office. I’ve got one black disk and I can’t see where/how to request another - any advice please?
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Lauren Tanner
(@Lauren_Tanner_) reported
@bt_uk Booked in advance so they should be kept. We will now be without internet for a month due to your incompetence and cowboy @WeAreOpenreach engineers how do I file a complaint as you clearly think this is acceptable, which is isn’t.