BT (British Telecom)

BT (British Telecom) Outage Report in Ditton, Kent, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ditton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ditton, Kent, England 01/18/2026 05:45

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ditton, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Chatham, West Malling, Gillingham, Royal Tunbridge Wells, Maidstone, Rochester, Sevenoaks, Sittingbourne, Tonbridge and Longfield.

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City Problem Type Report Time
United KingdomChatham Internet
United KingdomWest Malling Internet
United KingdomGillingham Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Wi-fi
United KingdomRoyal Tunbridge Wells E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ditton, England

Latest outage, problems and issue reports in Ditton and nearby locations:

  • LexFuturus LexFuturus (@LexFuturus) reported from Longfield, England

    Terrible streaming quality via YouTube! @btsport should have made it freeview #UCLfinal

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel.

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @Ofcom might want to take a look at @bt_uk. Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide.

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk That would be sensible, in the meantime I guess I'll be paying for a service I'm not getting..

  • Road2Kili Darren Young (@Road2Kili) reported from Gillingham, England

    @btsportufc @ufc worrying that a new UFC Champion celebrates by using a pretend gun to shoot the crowd... @btsport best thing to happen your transmission going down!

  • DoctorKoolBeans Rob Bagley (@DoctorKoolBeans) reported from Maidstone, England

    @BTCare my tv signal has been shocking these last two weeks. Think i will switch to someone more reliable like @virginmedia

  • lollifloss Emma brown (@lollifloss) reported from Maidstone, England

    Trying to blackmail me into signing a new contract instead of fixing a problem is bad, bad customer service @bt_uk

  • headcornweather Nick Parnell (@headcornweather) reported from Headcorn, England

    @btsport @bt After leaving BT Sport I've been hounded with multiple retention calls every day for the past week. As discussed with management this has now been reported to the regulator. Never again will I consider taking BT Sport services.

  • mrslring Laura Ring (@mrslring) reported from Maidstone, England

    @bt_uk appalled by the level of service received from you trying to sort out a package for my Dad. Agreed a deal nearly 2 weeks which has been set up incorrectly. Customer service inadequate and now he’s been charged £25 for something we didn’t agree to include

  • MikeHead8 Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England

    @MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .

  • DanHewitt2011 Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England

    @btsport you’ve hyped that fight up for over two weeks making this absolutely piss poor opponent a challenge for DDD, this idiot wasn’t even amateur! Proper rubbish boxing on BT again, taking nothing away from DDD can only beat what’s in front of him

  • WhiskyOneIce Mark (@WhiskyOneIce) reported from Sutton at Hone, England

    @NilWil1972 @bt_uk Bad move Nils 😕 Tell them you want Hub 5 back.... Halo is very unstable so my BT engineer mates tell me 🙄

  • neilbays Neil (@neilbays) reported from Wainscott, England

    @JimmyStone_ Down load the BTSport app

  • stubro1970 Stuart B (@stubro1970) reported from Horsmonden, England

    @bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit

  • kevcorb Kevin C (@kevcorb) reported from Royal Tunbridge Wells, England

    Thanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.

  • erskineandrew Andrew Erskine (@erskineandrew) reported from Sevenoaks, England

    For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.

  • baldybeardyguy Alister FULTON (@baldybeardyguy) reported from Rochester, England

    @bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.

  • LeeFergusson Lee Fergusson #FBPE (@LeeFergusson) reported from Gillingham, England

    Real poor quality stream for the Final from @btsport on their You Tube Channel #UCLFinal #TOTLIV

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • efgbricklayer Clive May (@efgbricklayer) reported

    This working from home thing Not going so well is it @BTCare seems the emails aren't working again What's the issue this time?

  • FilmItTV CastingForTV (@FilmItTV) reported

    @bt_uk BT continue to fail at providing good internet whilst also failing to keep their customers happy. If I fail to pay BT, I am held accountable but if BT fail to provide a service it seems to be perfectly fine. It’s outrageous. Nothing is done to get me back online.

  • cowleym5 Michael Cowley (@cowleym5) reported

    @btbusinesscare @BTBusiness Absolutely disgraced with BT Business! We’ve recently moved house and they couldn’t provide the same gFast service in my new address, however they want £800+ to cancel. Now I’ve had new orders on my account with my authorisation. Nightmare to deal with

  • oufcfan85 Richard L (@oufcfan85) reported

    @btbusinesscare Did that. But wouldn’t let me book a date for an engineer. So rang up the next day. They arranged an engineer for 8-1 today.they didn’t turn up.rang up again,to be told that despite a text confirming the visit, one was never booked. Thanks for wasting my day

  • AndyPhillipson Non League Cat (@AndyPhillipson) reported

    @bt_uk Still waiting for a reply about the very poor service I received...

  • kasima5016 Kasim ali (@kasima5016) reported

    @bt_uk whats your customer service number?

  • Charlotte_Fleur Charlotte Hankin 💙 (@Charlotte_Fleur) reported

    @bt_uk any reason why I can’t get through to your customer services to speak to someone? Neither my broadband or landline are working and I would really like to finish some urgent work before Easter.

  • FilmItTV CastingForTV (@FilmItTV) reported

    @bt_uk It is frustrating yes. Because nobody is actually doing anything about it, other than telling me it’s frustrating. Not only is it frustrating, it is detrimental to my business. I pay for a service in the trust that it will be provided, or at least swiftly sorted out.

  • 2SlicesofJam Simon Farrell (@2SlicesofJam) reported

    @bt_uk Apparently they were going to ring me today (within 24hrs of my complaint call). I will send over my details...

  • RobTimbre Robert Timbre (@RobTimbre) reported

    @bt_uk I’ve reported it, it’s in your hands now. I’m sure you have processes in place to escalate this issue and to pass on the number to the appropriate team. It’s not my job, I already pay for broadband. Thanks