BT (British Telecom) outages and service status in Ditton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Ditton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 10, 1:18 PM GMT+1.
- Internet (65%)
- Wi-fi (13%)
- Phone (13%)
- E-mail (4%)
- Total Blackout (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ditton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 10: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ditton, England
The most recent BT (British Telecom) outage reports came from the following cities: Chatham, Royal Tunbridge Wells, Rochester, Maidstone, Gillingham, Aylesford, Sevenoaks, Tonbridge, Dartford, Gravesend, and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham
|
Phone | 3 hours ago |
|
Royal Tunbridge Wells
|
Internet | 11 days ago |
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Royal Tunbridge Wells
|
Internet | 11 days ago |
|
Chatham
|
Internet | 14 days ago |
|
Rochester
|
Internet | 14 days ago |
|
Royal Tunbridge Wells
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Ditton, England
Latest outage, problems and issue reports in Ditton and nearby locations:
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DaveB🇧🇼 (@DaveB_mcfc) reported from Longfield, EnglandOur broadband has been on/off daily since 16/12 but despite being given a fix date of 06/01 at 1pm this has now passed and the fault checker now says you are unable to give a new date. Can you give update confirm what compensation we are entitled to and how we claim it. @.bt_uk
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Eakan Gopalakrishnan (@eakangk) reported from Sutton at Hone, England@bt_uk Your Eiva agent is painfully slow! I am forced to call you. I will call you tomorrow. My Mrs now has to wear a filling in her tooth that she has to replace regularly. She can never bite an apple again.
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Alister FULTON (@baldybeardyguy) reported from Ditton, EnglandWoke up today hoping that @bt_uk broadband might have sorted itself out, but nooooo. Day 5 with no service/in-out/worst speeds ever.
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Alister FULTON (@baldybeardyguy) reported from Rochester, England@bt_uk infrastructure clearly not up to the job. Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA. No good when you're self employed. Reliable broadband essential. Utterly useless.
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Stuart B (@stubro1970) reported from Horsmonden, England@bt_uk Yes Paula I have reported it but theres no engineer available until 2/8, my fault ref is VOL055-416379784342, seems so many residents locally have the same problem, I think one engineer could fix all the problems in one visit
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Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Craig Stone (@stone_craig) reported from Gillingham, England@Adamdrew1979 @btsport @TheVanaramaNL Having the same issue mate and during the dartford game the streaming just stops for the last 10 mins and says I’ve ran out of time! Shambles!!!
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aimee (@aimee_bennett97) reported from Sutton at Hone, England@bt_uk our phone line is down, says on the front of our phone “no line” help please
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George and Karen Bowles (@BowlesAnd) reported from Tonbridge, England@bt_uk Another 5 days with zero effort from you to get us connected. We have now entered the fourth month of waiting for a broadband connection. Appalling service. BT are you worst company I have ever had to deal with…..
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Pete (@PeteMcCaffery20) reported from Rochester, England@bt_uk I appreciate your message, however after speaking to 9 advisors you won't be able to help either. I have emailed your CEO.
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Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Kevin C (@kevcorb) reported from Royal Tunbridge Wells, EnglandThanks to a broken Sky dish I'm having to watch the BTSport version of Gillette Soccer Saturday.... it's like watching the BDO darts once the PDC has finished.
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Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England@bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .
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Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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Queen Cooky 🗝 (@cookyh) reported from Leigh, EnglandWould you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!
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Andrew Erskine (@erskineandrew) reported from Sevenoaks, EnglandFor both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Martin Chamberlain (@martinc1970) reported from Stone, England@bt_uk Direct debit cancelled. I don't see why I should pay my bill when you've got no interest in fixing my broadband or even providing me with a service or update within 50 days. You should be paying me compensation too.
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Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England@bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere
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Daniel Hewitt (@DanHewitt2011) reported from Gillingham, England@bt_uk Wouldn’t it be an idea to put out a tweet explaining that to everyone in this area because so far reading on here and Facebook the communication has been poor and no one really knows what’s happening
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Yes, tried that, doesn't work. That's why I am contacting you? Has BT reached the stage where it simply isn't able to fix basic faults?
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Richard Pont (@richard_pont) reportedHugely frustrated by @bt_uk ad @BTGroup call centre when trying to renew my broadband. I am told that existing customers can get unlimited landline mins for £12pm but only the new customers price of £18pm is coming up as an option. No one in the call centre knows why. No solution
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Gracie-Lou (@gracie_smart) reported@bt_uk When is #MYBT going to be working again please? It has been down for days!
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Anne Optimi-City (@AnneMurawski) reported@btbusinesscare 2/2 Phoned you on 0800800156, held on, connected after 16 minutes. Told him the problem, no reply then line went dead. What else can I do ?
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alunvaughan (@alunvaughan) reported@bt_uk Hi is webmail down please? Unable to log in via browser or app for a few hours, keep getting “ something went wrong at our end”
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gary tordoff (@chinleyman) reported@bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.
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Chris (Christina) (@GalanthusA) reported@bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?
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Darren Smith (@Smicer999) reported@bt_uk I must have had 10 complaints raised and closed according to your SMS messages. I want an email address where I can document in detail the atrocious customer service I’ve experienced. Are you saying you provide no electronic communication mailbox at all for complaint procedures?
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emze (@KerZE87) reported@bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again I’d like money off my next bill if not all of it. Why am I paying £83 a month for a shoddy connection?
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Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.