BT (British Telecom)

BT (British Telecom) Outage Report in Ditton, Kent, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ditton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ditton, Kent, England 03/20/2026 16:05

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ditton, Kent, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Tunbridge Wells, Gravesend, Maidstone, Sevenoaks, Chatham, Gillingham, West Malling, Dartford, Rochester and Tonbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomGravesend Phone
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells E-mail
United KingdomSevenoaks Internet
United KingdomChatham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ditton, England

Latest outage, problems and issue reports in Ditton and nearby locations:

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    At what point of not delivering the broadband service I pay for, should @bt_uk reduce my monthly fee...? It's been impossible to work this week, countless promises of being fixed and yet still it's still on and off in Hawkenbury.

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported from Gravesend, England

    Hi @bt_uk Please check DM need help on confirmation of new upgrade done on Sunday, not showing on account

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • kleman14 Aaron Kleman (@kleman14) reported from Gravesend, England

    @btsport why is the sound not working on the espn channel?!

  • LorriLangridge lorraine langridge (@LorriLangridge) reported from Longfield and New Barn, England

    Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve spent 2hrs on the phone to you today and 3 yesterday because you messed up our home move & have switched off all our services. No one seems to be able to help us. I’ve been told you want to me to £40 for a new account???? You are incompetent. Please can you message.

  • helsdell Helen Deller (@helsdell) reported from Royal Tunbridge Wells, England

    @bt_uk I’ve lodged a complaint but that is not solving the problem you created. We need this sorted ASAP. I’m still on the phone to you btw - on the 4th person and 4th dept. I’m in despair. It’s been 2hours on a call going nowhere

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    Another day, another non delivery of @bt_uk broadband service!

  • andrew_youngers Andrew Youngman (@andrew_youngers) reported from Sutton at Hone, England

    @bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!

  • sahara_marathon Stuart Smith (@sahara_marathon) reported from Leeds, England

    @BTCare. How many times should I expect to ask for an envelope to return equipment to you? I’ve requested on three times now with no envelope arriving. Is that normal service?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @bt_uk no idea why my wifi is again intermittent! Pay for Halo package yet still poor connections and I’m trying to work. Really fed up of it now!

  • Bloomfield1K Mr K.A.Bloomfield (@Bloomfield1K) reported from Hartley, England

    @bt_uk my Bt broadband has been off and on for two days now Bt said they were working on restoring my problem I will call sky and set up my land line and broadband with them Bt are absolute clowns

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    We still have a fault with @bt_uk broadband. If I log into my account it tells me all is fine, despite being sent an email from them that says they currently can't fix it. On and off all day. Impossible.

  • adampearceuk Adam Pearce 💙 (@adampearceuk) reported from Longfield, England

    Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'

  • cookyh Queen Cooky 🗝 (@cookyh) reported from Leigh, England

    Would you believe it, despite all the calls and messages, my Dad is STILL without his landline. It has been nearly a month! He is 88 and in poor health. @bt_uk I implore you, please get in touch with my brother @MartinHowitt and tell us what the hell is going on!

  • DaniVegaNFL Dani (@DaniVegaNFL) reported from Sutton at Hone, England

    What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @MarcusGrenfeld @bt_uk Yes. Unfortunately it's an external problem.

  • SebStJohn1 Seb St John (@SebStJohn1) reported from Royal Tunbridge Wells, England

    @bt_uk It doesn't work.

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk my Internet service has been cut off again...I work from home and you are messing me about once again

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk @BTGroup I have been waiting over 8 weeks for my broadband to be installation!! Range up to check the status to be told may need another week... So BT literally forgot about customer loyalty.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk

  • amyrachaell amy guest (@amyrachaell) reported

    @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

  • n1colson Iain Nicolson (@n1colson) reported

    @bt_uk Don't want to be rude mate, but of course she reached out to you. Apparently now coming Monday morning, unfortunately heard this on multiple occasions so we won't hold our breathe.... Another day of waiting around to see if an engineer actually turns up.

  • full_spades A sa (@full_spades) reported

    @bt_uk The smart baby monitor that I purchased form you is not working. The camera wont connect to the portable monitor so we used the app instead and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" How can I get this fixed? Thanks

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    @BTCare my services are due to disconnect tomorrow - of course it’s too late to cancel the cancellation because the lines are closed - how does one reactivate without needing new equipment?

  • vinitesh Vin_1983 (@vinitesh) reported

    @bt_uk No you dont need. 1. Goto login page 2. Forgotton your details 3. Forgot your bt id username 4. put the landline 5. It shows you 7 out of 11 digits of phone and also alternate letters before @domain of your email It is enough for scamsters to gain confidence and then ask pin

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk Just seems to be a recent problem. Also keep getting asked to sign up for a password but unable to do that.

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    @bt_uk Only if you’re able to expedite a fix. Quite a few homes in my local area are impacted by these problems. With so much now of life being managed online, having no internet for days is a major problem for some.