BT (British Telecom)

BT (British Telecom) Outage Report in Chesterfield, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chesterfield, Derbyshire, England 10/03/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Matlock, Sheffield, Dronfield and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Internet
United KingdomSheffield Phone
United KingdomSheffield Total Blackout
United KingdomSheffield Internet
United KingdomSheffield Internet
United KingdomDronfield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • sam_bon Bonnies29 (@sam_bon) reported from Derbyshire, England

    @bt_uk your online chat on your app is useless. Kept getting connected and 6+ times got chat ended. Guess my question / problem is too difficult for them?

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @BBCNews Pity we couldn't watch these games ongoing @bt_uk problems. Missing the football.

  • BrambleMum 🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • saint_sam90 Sam Roberts (0v0) (@saint_sam90) reported from Sheffield, England

    @bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @bt_uk You must be joking. Problem with Sport Channel for 2 weeks now. Missed local match. Engineer today. Still no joy.

  • MightyBurton Alex Lewis Burton (@MightyBurton) reported from Chesterfield, England

    Have @btsport never seen anyone block a shot before? *******

  • james7baker James Baker (@james7baker) reported from Derbyshire, England

    @bt_uk I was supposed to receive a call on 23/24, I was then advised it was scheduled for yesterday. I’ve still not received that call and my complaint has not been dealt with. You continue to excel at poor customer service

  • pallescens Roger (@pallescens) reported from Sheffield, England

    @bt_uk Hi. An 81yr old friend just had a landline call and handed it to me as he is quite deaf and I was visiting. A guy claiming to be from BT said there were problems with router and it sounded fake so I hung up

  • trueblade75 Rach (@trueblade75) reported from Sheffield, England

    @bt_uk been with @SkyHelpTeam for 7 years no real issues, moved house 5 weeks ago @SkyHelpTeam not available, haven’t had a day so far where my broadband works. Get me out of this contract would rather 4g

  • TheSpeccyGit Tom Payne (@TheSpeccyGit) reported from Sheffield, England

    Great work @btsport wasn’t interested in the first two points of the @MapleLeafs game tonight. Quality of the footage is awful too. Really disappointing.

  • Joel44984758 Joel (@Joel44984758) reported from Aston cum Aughton, England

    Can you get fu fiber install to your properties Mush would it cost ? @TalkTalk @CityFibre @bt_uk If can help me out would be great Have signed up for this fiber come around Ware I live

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with BTTv going off this evening in the Derby area? @bt_uk or is that just me?

  • simonsheppard2 Simon (@simonsheppard2) reported from Sheffield, England

    Hello there @bt_uk I called up to cancel bt sports app subscription and I got told I can do it on the app but the app says call you to cancel 🤔

  • Withers4Real ブラジルの™ (𝚆𝚒𝚝𝚑𝚎𝚛𝚜) (@Withers4Real) reported from Sheffield, England

    I’m so glad I haven’t had constant issues with @bt_uk’s internet for last 2 months 👀 @SkyUK have you guys got room for another customer on your books?

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk massive shoutout to Alexander McCulloch in the order team who went way above and beyond fixing a problem with our recent switch. The computer said no - but Alexander listened to us and agreed that the computer was wrong and is getting it fixed!!!

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported from Sheffield, England

    @bt_uk off like you to explain why despite your frankly rubbish and desperate internet service you feel it's ok to add £5.50 per month to my bill, to say the least I'm disgusted and unhappy

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk I’m so disappointed that I switched broadband providers to BTopenworld 4 weeks ago and despite multiple calls/hours and promises you still can’t fix a computer fault that is capping my speed incorrectly!

  • grannypatt Pat Waistnidge (@grannypatt) reported from Sheffield, England

    @PeteMcKee Lucky you big problems with @bt_uk sport channel. No match for us.

  • longers265 Chris Longley 💙 (@longers265) reported from Sheffield, England

    @bt_uk excellent service from BT using Twitter to contact them regarding my wi fi intermittent break down 👌💙

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieandMaisie Annabel Pritchard (So blessed). (@AnnieandMaisie) reported

    @bt_uk Why is it then whenever a with held number dialls my BT6500 cordless phone there is never a ringing tone? Driving me mad.

  • Deano_AFC_14 Deano (@Deano_AFC_14) reported

    @BTCare hi for some reason my Amazon fire stick is saying I don't have enough bandwidth to stream I've reset my router disconnected and reconnected internet to the stick and it's still not working

  • AGComplaining Adam Gilchrist (@AGComplaining) reported

    @bt_uk Hi Guys, I’ve just received an email saying that you have accidentally cancelled my order for a PS5 using the purchase code available to me. What does that even mean? how can you accidentally cancel my order? I’ve already cancelled a purchase elsewhere to obtain this one..

  • HayleyHalfteck Redheadrocker (@HayleyHalfteck) reported

    @bt_uk When I searched on the area service on your website it said no problems in the area?

  • matthornby MattH (@matthornby) reported from Blackburn, England

    @bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday

  • rjdenyer Rachel Denyer (@rjdenyer) reported

    @bt_uk No. The house is empty and there is not a media service subscription at the property. It is going to be a rental property so the tenant will need to set up a subscription to their chosen provider. As the owner I just want the master socket moving.

  • Golazzo_ BT (@Golazzo_) reported

    @TAGilbert @btsport @btsportfootball Agree. Hoping they show that too. Let’s wait and see but I’ll be putting in a complaint if they don’t.

  • crivens6 brad (@crivens6) reported

    @btsport @LaLiga will the UK blackout be lifted so we can watch the PSG game live?? It's a. in a different country and b. not competing with any UK football

  • TAGilbert T.A. Gilbert (@TAGilbert) reported

    @Golazzo_ @btsport @btsportfootball They better not - speaking as a customer who has paid for the service! Specifically asking about Napoli - Spezia at 2pm tomorrow, btw, since they normally show ALL Serie A games EXCEPT the match on Saturday afternoon, due to the blackout rule. No reason not to now though!

  • GibsonPaddy paddy gibson (@GibsonPaddy) reported

    @virginmedia I’m with sky for tv and Bt for internet. I used to have virgin but the customer service was horrible so I left. I’d rather pay a little extra for my services in exchange for excellent customer service that @SkyUK and @bt_uk provide