BT (British Telecom)

BT (British Telecom) Outage Report in Chesterfield, Derbyshire, England

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The latest reports from users having issues in Chesterfield come from postal codes S41 and S40.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chesterfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chesterfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chesterfield, Derbyshire, England 02/22/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chesterfield, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Sheffield, Mansfield, Matlock, Dronfield, Chesterfield, Kirkby in Ashfield and Tibshelf.

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City Problem Type Report Time
United KingdomSheffield Total Blackout
United KingdomMansfield E-mail
United KingdomSheffield E-mail
United KingdomSheffield Phone
United KingdomSheffield Internet
United KingdomSheffield Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chesterfield, England

Latest outage, problems and issue reports in Chesterfield and nearby locations:

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @ProducerScott It’s a @btsport issue they had the same issues last week #villageservice

  • sarnolan1982 Sarah Nolan (@sarnolan1982) reported from Aston cum Aughton, England

    @btsport the rolling timline on the screen is bloody awful! @btsportmotogp please please stop it!

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • jfagej Jason Fage (@jfagej) reported from Chesterfield, England

    @btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week

  • kirsty2402 Kirsty (@kirsty2402) reported from Sheffield, England

    @bt_uk do you do any 12 month broadband deals? I am moving to a property for 12 month only. You are one of the main providers but I’ll only require the service for a year before I relocate.

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk My internet just got cut off and your phone support is only during hours that aren’t my usual waking hours due to a sleep disorder. Can we get this resolved via DM right away to avoid any disability based accessibility issues? I rely on the internet for my work.

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Really unimpressed that I’ve been advised I have to wait until the 1st September to have my faulty BTTV box replaced by an engineer. Was told it can’t be posted which seems insane, but then to be told I’ve got to wait two weeks without the use of the service is very poor.

  • MartinK1ng Martin King (@MartinK1ng) reported from Derbyshire, England

    I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk Having issues again right now. Gonna try texting FIX to that number and see if I can run one of these automated tests. Issues always seem to be out of support hours which is basically all of my working hours.

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • srounce Shane Rounce (@srounce) reported from Sheffield, England

    @bt_uk It’s not just down for me it seems. Got fiends on BT and EE across Sheffield reporting the same problem.

  • jayboy_21 Jason Smith (@jayboy_21) reported from Sheffield, England

    @bt_uk I have an issue I need to discuss on my account but I am in Hostpital and the waiting time on the phone is way to long, I want my wife to be able to help deal with it from home but need to set up her as a joint person to talk to, please help me....

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk In which case you need more engineers as a two week replacement time is simply unacceptable. Can you advise how I can make a formal complaint and also claim for the loss of service, as I’m now unable to use the TV package that I’m paying for, for two weeks. Thank you.

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • tails101 Mark Taylor (@tails101) reported from Sheffield, England

    @bt_uk Can you confirm I still have an appointment booked for 1st September (VOL053-7854135680959), only online fail tracker said it should have been fixed yesterday and has a supplier update that says visit cancelled. Was very unhappy with appt leadtime, so hope it is still on.

  • Mrpud2u Sam Groves (@Mrpud2u) reported from Sheffield, England

    @England @bt_uk @JackGrealish Looks like an extra from "The Business" ...cracking film cracking footballer awful tweet

  • JohnBarcock Call the Martini Police (@JohnBarcock) reported from Barlborough, England

    Typical @bt_uk service, put 30 days notice to leave in a few days ago and now my fibre is suddenly 1/3 of the speed it should be. I’m still paying for this you know! 50mb below my ‘stay fast’ guarantee too

  • shelbybol b (@shelbybol) reported from Derbyshire, England

    @bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!

  • simon_ferrar Simon Ferrar (@simon_ferrar) reported from Derbyshire, England

    so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • J2020Sarah SarahJ2020 (@J2020Sarah) reported

    @NudgeXS @btsport Thankfully I have two laptops so watch racing on one and rugby on the other, but love watching rugby on a big screen. Ah well will have to but Amazon crap which I really do not want to do

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp Or is it a case of let it settle down you are expecting everything to be the same speed when it's a almost a complete new wiring so this stuff will happen for now like when you just got broadband installed the first time again. Lol

  • Darren26442266 Darren (@Darren26442266) reported

    @bt_uk Why in Thurmaston and Leicestershire is your phone signal so CRAP. People cant hear each other. DO SOMETHING

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @WeAreOpenreach @BT_uk Here's an idea, is there a safe GDPR compliant way to make sure that those who were asked to shield during the pandemic could be on a priority list for engineer support? Let's make our national infrastructure work for those who need it most.

  • Jonatha93928213 Jonathan (@Jonatha93928213) reported

    @bt_uk I have no good phone signal and your engineers cut our landlines? I have to leave my son in the house alone to send these tweets....☹

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp It's working a whole lot better but why the upload speed and only by a cm bar touch of WiFi but still there signal strength slashes after the complete wiring change it fixed the network crashing out so the stability is better but other stuff slashed?

  • NudgeXS John Evans (@NudgeXS) reported

    @J2020Sarah @btsport yeah I think Sky do the same with the mirroring nonsense, think it's an extra charge now, WTF

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk Hello 👋 I’ve just come off the phone to customer service and they have upgraded me to the 100GB sim, Do you roll over any unused data into the next month? Thanks

  • HMuzart Harry S F Muzart (@HMuzart) reported

    @bt_uk Hi. I'm a BT broadband customer. However, my 69-year-old mother has been receiving letters saying she is being billed over £900 for no reason. I suspect it is an error from BT, or a scam from someone pretending to be BT. I am just private messaging you right now.

  • KatieeHolliday Katie Holliday (@KatieeHolliday) reported

    @bt_uk your “unbreakable” wifi is certainly broken right now... I can’t even run a speed test on the hybrid connect as it won’t even load the webpage 😬