BT (British Telecom)

BT (British Telecom) Outage Report in Mansfield, Nottinghamshire, England

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The latest reports from users having issues in Mansfield come from postal codes NG18.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mansfield, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mansfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mansfield, Nottinghamshire, England 12/10/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mansfield, Nottinghamshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ripley, Heanor, Nottingham, Ilkeston, Sutton in Ashfield, Mansfield, Chesterfield, Dronfield and Worksop.

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City Problem Type Report Time
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Mansfield, England

Latest outage, problems and issue reports in Mansfield and nearby locations:

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • Biker_Buzz BikerBuzz (@Biker_Buzz) reported from Nottinghamshire, England

    If what you're looking for in an ISP is a service that makes data transfer of any kind frustratingly pointless may I recommend @ThreeUK. I can't wait for my contract to end. This message brought to you courtesy of @bt_uk

  • JPSimpson88 John Simpson (@JPSimpson88) reported from Worksop, England

    @kkkhan22 @craigr98_2016 @UswitchUK @bt_uk Possibly the location if the router, if it's near electronic items such as a TV, in a room with too many walls etc it can slow the internet down in other places of the home. Every WiFi has a 'not-spot' such as back of the house upstairs or even in the converted loft spaces.

  • jamie_shaw Jamie Shaw (@jamie_shaw) reported from Mansfield Woodhouse, England

    So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

  • ChelseaRebecca8 Chelsea Nicholson (@ChelseaRebecca8) reported from Brimington, England

    @bt_uk imagine BT promising a call back after the disaster yesterday. First agent failed to sort account out and lied. Second agent put the phone down on me and the third agent promised me a call at 10:30am. No call.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • mellor824 Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service not responding again. Please advise as to the issue and the rectification timescales.

  • mellor824 Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk Thank you for the update Michaela. These e-mail outages are far too frequent and do not reflect well on BT. I hope the service returns promptly but, if not, would appreciate further updates on progress.

  • Charlotte_halll Charlotte H (@Charlotte_halll) reported from Chesterfield, England

    @btsport fix the app!

  • mellor824 Mandy Mellor 🕷 (@mellor824) reported from Nottinghamshire, England

    @bt_uk email service is not responding - again. Please advise as to the issue and the rectification timescales.

  • andytoon30 andrew anthoney 🍋 (@andytoon30) reported from Mansfield Woodhouse, England

    @btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    What's going on with your channels @btsport all other channels are fine, yours are broken up with terrible reception

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Pulman_PR Vicky Pulman (@Pulman_PR) reported

    @bt_uk Having real issues for last few days. All tests day it's fine but it's absolutely not. Business account. phones down now. Can you help pls?

  • yamesh Yamesh (@yamesh) reported

    @bt_uk Hi... No longer a customer and no return bag received for your kit (which you'll charge me for if I don't return it). Instructions on how to request a return bag aren't valid. Can you help me get one please?

  • RandyWatson6969 Daz (@RandyWatson6969) reported

    @bt_uk Well I've had a months of crap Internet I have had many complaints all were closed even though I had never said I was satisfied. I have an open complaint at the minute that's been escalated I've never had any compensation. So why are you pretending to care now?

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk Well first is restore my connection, second amend bill accordingly, third do what has been promised for last four bills but not been done, fourth sort out problem reported in December, but still not been done and then sort out some compensation for all the stress caused

  • GrossbardNick Nick Grossbard (@GrossbardNick) reported

    @bt_uk Absolutely disgusted by the service received by two of your call handlers. Please reach out to me ASAP or twitter won't be the only social media platform I make a noise on.

  • mickb246 Michael Bennett (@mickb246) reported

    @btsport @WeAreOpenreach @OpenreachHelp through to supervisor or give me there name , WiFi operates my Cow Herd health collars , informs me of sick cows , rumination etc , lost a cow sick which wifi would picked up earlier . 10 days no phone of Broadband , never happened in 70's

  • LindaTorstensso Linda Torstensson (@LindaTorstensso) reported

    @bt_uk so BT any idea when your infallible service will be back up & running in Retford area?

  • mickb246 Michael Bennett (@mickb246) reported

    @btsport @WeAreOpenreach @OpenreachHelp Worst customer service I have had as a business customer . Old and vulnerable people in village whom depend on phone and don't have mobiles , shocking !!

  • Hayley_LDN Hayley (@Hayley_LDN) reported

    @bt_uk hi I’m having problems connecting to your hotspot. I can connect fine with my phone but both my laptops can’t connect and the log in pop up isn’t appearing anymore but it does on my phone?

  • Kelly316M Martin Kelly (@Kelly316M) reported

    @bt_uk I have just finished a call with Tony & He sent ANOTHER EMAIL & STILL THE CONTRACT IS WRONG. I AM HANDING THIS OVER TO OFCOM NOW BECAUSE IT IS A JOKE - @bt_uk DESERVES TO FAIL AS A COMPANY !! TONY WAS VERY PLEASANT BUT SEEMED TO THINK THIS IS ALL A JOKE !!