BT (British Telecom) Outage in Mansfield, Nottinghamshire, England

@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

So it looks as though @bt_uk’s internet went down overnight; how do I claim my BT Plus compensation. 0 Mbps is definitely below the threshold…@BTCare

@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

******* @btsport is shocking

Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

@btsportscore @btsport @btsportfootball @RobbieSavage8 @chris_sutton73 and the Etihad is still never full.. #isthisalibrary

@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

What atmosphere. @btsport keep going on about it but it is a mortuary and tbry are 5-1 up and winning the lge Shut up you idiot

@btsport christ your app is terrible. Too many crashes and now can't view because you think I have too many views running.

Missing. Concern over the missing BT engineer expected between 7 & 9. Time off to wait. Hope the person is OK. At least @BTCare is consistent. Poor at best.

@BTCare @bt_uk customer in her 80’s moved to new home. Opened the new modem box, electric plug but no RJ11, RJ45 or ADSL splitter. Had to go and buy @curryspcworld at a phenomenal cost of £15.99 for the splitter and £7 plus for the RJ11 cable. Disappointed

@BTCare Called back and told it’s not available on sky! It was raised as a complaint and the call listen too and admit we had been miss sold. If we subscribe to the BT sport channel surely that’s a subscription

@btsport @btsportfootball @NUFC scored 2 at Man U and 1 at City. Your stats are poor!

This is terrible today from Man Utd #BOUMUN #afcbournmouth #manchesterunited #btsport

******* hell,@btsport have had one shit day today🙈

How much money are Vanarama paying BTSport? Can’t have an ad break without that god awful dirge.

@BTCare I am afraid it doesn’t you are mistaken! Anyway let it be known that when this ‘contract’ is up I shall no longer be a BT customer

@BTCare No just a link to renew on an email BT sent me. If I’d known I’d never renewed because I think £77.50 a month for just the Internet is an absolute insult! I could get TV, phone and internet for £55 a month from @SkyUK that’s without discount.

@BTCare Apparently so but when I renewed I never got told how much I would be paying just that I’d get a preferential rate on BT sport. So I never knew what I was entering in too! I just assumed that loyal customers would be looked after and not penalised or taken advantage of!

@BTCare Yes the 2nd time via the internet chat but the window closed before I could take it down.

@BTCare you are the worst company I have ever had the displeasure of encountering

@BTCare I’ll reiterate my question of what has happened to customer loyalty? And also offer you a new question Brian, why shouldn’t I just switch providers and take advantage of their new customer offers?

@GaryLineker @btsport bit harsh that is yes we was very poor equally leeds was very good. we should support new managers

@btbusinesscare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do? It’s happening to other email addresses too.

Hearing that @btsport have lost the UFC rights, time to cancel my subscription I think

@BTCare @Crocs @Crocs are supposed to be emailing me a return label and they say it’s not coming as there are problems emailing BT email address. I have also got an email in my outbox that won’t send to crocs it just keeps failing Allother emails are coming through as normal &going as normal

@BTCare is there an ongoing problem with btinternet email address? @Crocs say it’s the reason I can’t get a return label as they can’t email it too me!

@SkyHelpTeam @bt_uk been out twice changed hub since sky q fitted signal dropped round house to all other devices good job I don’t need it on roof like ur advert as doesn’t even work in next room

@bt_uk I’ve come back from holiday and am STILL having issues with my broadband. I live in the middle of nowhere and have 3G at best so I have patchy mobile data. Cant watch my BT TV or use my devices and am seriously fed up now. Also, trying to write an assignment 😤

@SkyHelpTeam adverts broadband on the roof mmmm can’t even get a signal in next room to the second hub off you but it’s ok the advice is to buy a third party booster @bt_uk I’m coming for you in March for broadband

@bt_uk Worst customer service ever. You should be ashamed.

That ref they have on @btsport score just sucks the ***** of every ref that makes any kind of decision. Proving the point that they're all shit.

@BTCare @bt_uk have no other options on viewing so that don't help & had no issue until you changed the site & made it harder then before to use.

@BTCare @btsport my grandparents are having this error message, please help 🙏🏻 you’ve tied them into a year contact for a service they aren’t even receiving 😥

@btsport almost every minute of a game streamed on your service buffers for 10 seconds. Never happens when watching @premierleague on @SkySportsPL ... same internet same tv just different outcome 🤔

@GrahBrown @BTCare Worst thing being there is a BT TV app but no sport app

Having Chris Sutton on @btsport is the worst decision they could make. An absolute piece!