BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 03/09/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby, Burton Joyce and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomIlkeston Internet
United KingdomDerby Internet
United KingdomBurton Joyce Internet
United KingdomMansfield Internet
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • theboatman72 Baz on deck 💙💛 (@theboatman72) reported

    @bt_uk @OpenreachHelp day 10 of no internet, more broken promises, no reason given and constant failure to update. Two adult care key workers having to use leave as we cannot fulfil our full duties. Your incompetence is beyond belief, and effecting care services.

  • eamer Aaron Eamer (@eamer) reported

    @bt_uk I only have one account. Never used BT before.

  • BooGilbraith James Gilbraith (@BooGilbraith) reported

    @bt_uk shocking service ! 45 mins 4 different teams all blaming the other team - £19.50 fine for late payment on a bill for the 5th dec - signed up for direct debit - it says we will take payment automatically at least 8 days after your bill date.

  • AnnShand2 Ann Shand (@AnnShand2) reported

    @btbusinesscare can you tell me if you are in breach of customer privacy when you continually email me phone bills for someone else and don't do anything to change this despite me chasing this for several years now?

  • kathryn79549141 kathryn (@kathryn79549141) reported

    @JxdezT @bt_uk Ther are the worst

  • BooGilbraith James Gilbraith (@BooGilbraith) reported

    @bt_uk You cancelled the DD and never cancelled an outdated account on your site - so I was completely unaware - £19.50 is aggressive and over the top - shocking service and aggressive charges

  • KarenHo18900620 Karen Hood (@KarenHo18900620) reported

    @bt_uk I have been trying for weeks to get my Mum reconnected in her new care home. The service we have received is disgraceful. Waiting for hours trying to get to speak to an advisor, when you do eventually get through they fail to deliver on their promise. Still no call back!!

  • slawsy85 Jo Short (@slawsy85) reported

    @bt_uk is anything down today? Speeds for both up and download is atrocious today, box is showing normal connectivity

  • HelenBlanton4 Helen Blanton (@HelenBlanton4) reported

    Hey @bt_uk as a new customer you are letting me down terribly. Seriously somebody needs to call me. I was on hold for 45 minutes yesterday, then over an hour today, that guy cut me off!! Now on hold again!!! Sort your system out!!!!!

  • Grblue80 Gary Robinson (@Grblue80) reported

    @bt_uk I had it installed in July and then it took 6 weeks to get a signal and Internet it has now gone again and everytime I speak to someone they don't know what to do. I'm fed up now if the fibre does not work stop selling it in my area. The service is definitely not what I was sold