BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Derby, Ripley, Heanor, Matlock and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Kev Fletcher
(@kevfletcher72) reported
from
Heage, England
@btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Keir
(@KeirNFFC) reported
from
Hucknall under Huthwaite, England
Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie
(@Soph_connolly) reported
@bt_uk @OpenreachHelp 2 weeks ago you came to my house to fit fibre&caused thousands of pounds worth of damage by bursting a pipe under my floor.I'm still waiting for a phonecall back& replies 2 my emails(I've rang over 10 times now!)If I owed you £££s it'd be a different story!
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Michelle 🦋
(@YorkRose73) reported
Q: How many @bt_uk engineers does it take to fix one telephone line? A: I don't know, no-one has turned up yet. You're one tweet away from me getting Angela Rippon involved. @bt_uk #bangingmyheadagainstabrickwall
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Jamal🇲🇦
(@JordanH66637331) reported
@bt_uk I just got off the phone to your customer service as I just signed up for your broadband and having problems with the connection and received the worse service
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Michael Stephen Day
(@integraps) reported
Annoyed with @bt_uk who have put back the installation of fibre to Integra Towers until 16th April from today. The fibre has been installed to the property but now weeks before they can apparently connect it. #FAIL
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Mike. Stay at home. 3.5% 💙 🐝 🏳️🌈 🇪🇺 🖤
(@mikecornes) reported
@bt_uk Hi @bt_uk issues returned last week and another @OpenreachHelp engineer came out and this time bypasses the existing internal wiring with a new cable from the junction box to a new socket. My connection is STILL dropping out! 😤🤬
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Danny V
(@danzell33) reported
@MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.
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Strahinja Živković
(@strale73) reported
@WPTutz @bt_uk I thought this can only happened in Serbia, but I can see the UK is no excluded from poor customer care. Where are customer protection regulations?
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The EPOS Bureau
(@theeposbureau) reported
@btbusinesscare After over 12 months we're still struggling to get anyone from BT to get in contact with us about an on-going ISDN issue.
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Paul Cooper
(@absolutehype) reported
@bt_uk I don't want a new order, I didn't want my broadband service to be cancelled. Your team are trying to force me into a new 24-month contract rather than re-instating the service you mistakenly cancelled which is disgraceful
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Dj Bilks Official.
(@DjBilks) reported
Hi @bt_uk just to keep you up to date.... after 1year of Fiber broadband not working on my android devices, I was advised this is normal. I got @SkyUK switched on today. All devices worked straight away. Thank you for 30years of service. Thank you @skyuk