BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Alfreton, Mansfield, Derby, Ripley, Heanor and Matlock.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Ilkeston |
Total Blackout | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Total Blackout | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
-
Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
-
Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
-
scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
-
John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
-
Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
-
Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
-
OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
-
chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
-
Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
-
Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
-
Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
-
Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
-
Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
-
Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
-
Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
-
Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jatroa 🏴
(@jatroa) reported
@bt_uk “ The multiple engineers were sent when customers raised faults with their service providers, which triggered Openreach sending engineers; multiple engineers at times. The issue regarding the faulty exchange equipment has been fed back to the appropriate channels to ensure… .
-
Tim Sparks
(@drtimsparks) reported
@bt_uk I cannot access youtube via browser (on pc or phone) when on BT wifi, since last night 9th May. Works fine in phone app. I've tried clearing cache and updating browser... any idea what's causing this? Seems to be a BT issue rather than a Youtube issue...
-
Leita Villers
(@LeitaVillers) reported
@bt_uk I sent an email to the resolutions team about an o going complaint but I’ve received no acknowledgment or reply, how do I find out what is going g on
-
Jason
(@jasoncorrigann) reported
@bt_uk Internet down?
-
Beena Mistry
(@b3ena) reported
@bt_uk what a joke. Still no call back from a so called manager which was scheduled for 11.30am Sunday!! And now in my DMs asking is it re BT sport… NO … your broadband is rubbish!!!! See to it that I get a call back to sort this crap out 🤬🤬
-
Ben Grant
(@MrBenGrant) reported
Many people told me when I worked there BT were terrible but it’s not til you become a @BTBusiness customer you realise what they are talking about. It’s quite incredible that 9 mths down the line we still face issues with broadband and billing! Not good enough @btbusinesscare
-
Jatroa 🏴
(@jatroa) reported
@bt_uk By the way.. the highest number of visits by engineers to our village all reporting ‘no problem in the home’m is 11. Eleven visits - presumably paid for by BT shareholders. It has been suggested that @openreach and BT present some organisation of Inefficiency Cup.🏆
-
J,O,J&G
(@JJOGB) reported
Classic terrible service from @bt_uk yet again when something goes wrong. Broadband off since 4pm yesterday. Sent a you tube video to essentially turn the hub on & off. Magic. No engineer until end of the week. Absolutely poor.
-
#MFAM ll J03YBADASS
(@J03YBADASSS) reported
@btsport another Terrible and disrespectful commentary performance by Paul Dempsey during Roma Fiorentina. He knows nothing about serie a take him off the air
-
Translator in London-Jaquelina Guardamagna🇬🇧🇦🇷
(@JaquiTranslates) reported
@britainsmallbiz launching a report on #unlockingdigitalpotential: A world of magic and opportunity: productivity tools, increasing profits, mutiple channels to market, reducing travelling time, better connectivity & customer support. @bt_uk #digitalskills #smallbizuk