BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Mansfield and Burton Joyce.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Phone | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi | |
| Ilkeston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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karl
(@Khanson33Karl) reported
from
Ironville, England
@bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Chinery
(@ChineryDonna) reported
@bt_uk .. in the end, she cut the chat as she couldn't be bothered to help me and now I'm waiting on the phone (along with 1000's of other unhappy customers no doubt).. another 2 hours of my life spent trying to resolve BT's rubbish customer service issues
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Ibrar
(@ibronatron) reported
Horrendous service from @bt_uk . Meant to transfer an old number 5 weeks ago @ still have no working landline. My father also relies on the working landline (lifeline + district nurses + carers) and not one care is given by BT. Can’t even escalate the issue. 0/10 would recommend
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Jeff
(@ToastHub) reported
@bt_uk Look at what again? There is no fault according to the people on your customer support… they offered no help whatsoever and I’m still stuck here with unusable internet.. unable to do my work or anything. Will be sending an email to ombudsman when I have internet again
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Sue Foster
(@fost31411) reported
@bt_uk still no follow up/update or resolution to the problem despite being told someone would call this morning....
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Julie Stonehouse
(@Ju_Stonehouse) reported
@bt_uk Thats very poor service. Thats a lot of hours with a hacked email
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Jeff
(@ToastHub) reported
@bt_uk Have already called BT support multiple times today and yesterday. None of them can find the fault in my line even though I don’t even get 1MBps download speed. Appalling service. Will no longer be a customer once contract finishes
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Richard Rayner
(@RichardRayner5) reported
@bt_uk Badly let down 😡 Rang to arrange a new service in new property. Changed my home package and told 7-10 days to let me know about new property. Nearly 3 weeks now 😡
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Dev Gill
(@Zoophoria) reported
@bt_uk Internet has gone down. The diagnostic bot and the troubleshooter both say that there are network issues in my area. However, the system status says no issues. I think I know which one is right - hint - not the System Status....
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Paul Kerr 🇬🇧🏴🇬🇧
(@TheRealPaulKerr) reported
@bt_uk Think there's a problem with my whole area. My speed is currently at 7.56mbps. still way off my contact speed of 52mbps
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Danny
(@dannynewsoin) reported
@bt_uk is broadband down? Trying to work and connection is gone