BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 12/13/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Ripley, Heanor, Nottingham, Matlock, Sutton in Ashfield, Mansfield and Derby.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomRipley Internet
United KingdomHeanor Phone
United KingdomHeanor Internet
United KingdomNottingham Internet
United KingdomNottingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • kevfletcher72 Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRugbyDruid David Owen🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉🎯🎸 (@TheRugbyDruid) reported

    @MJowen174 As long as you don't write a rap one like that ******* awful thing in every ad-break on @btsport right now by Mike Skinner. "Unlock your quaranteenager" I've had to stop watching the channel to avoid it. Appalling.

  • Freddiethedog79 Me (@Freddiethedog79) reported

    @bt_uk since the latest update your service has become so unresponsive. Is there anything I can do to rectify this ease?

  • lazypix Stupid Photographer (@lazypix) reported

    @BTCare Hi on Consumer BT FTTP900, want to move to BT Business new FTTP900 service for fixed IP. Spoke to Business team but they advised there’s not a standard migration path, can you help?

  • KerryyMm Kerry M 💙 (@KerryyMm) reported

    @bt_uk Good morning. Yes, I've done that. Also restarted my laptop in case it was that, but it's definitely not. My wife is unable to stream any TV and everything is very slow

  • mich250385 michelle armstrong (@mich250385) reported

    absolutely shocking service from @bt_uk. I'm left with no service thanks to the failure of BT advisors who allowed my services to be cancelled even though i called them on 29/05 to advise them i placed no order to leave. 04/06 and BT still allowed my services to be cancelled!

  • nicoleta_trasca Nicoleta Trasca (@nicoleta_trasca) reported

    @bt_uk a whole month of problems! After 3 engineers, 20h on the phone and being deceived to upgrade to Halo I have had internet for a week! Now the connection drops every single day! How is this possible? To say I am frustrated is an understatement. Why can’t you just fix it??

  • garymallett73 Gary Mallett 🏆CHAMP19NS (@garymallett73) reported

    Can't fault BT, had a problem 10 minutes on the phone and all sorted. Great service. @BTCare

  • sarahj225 Sarah Anderson (@sarahj225) reported

    @bt_uk Why has my order for a new broadband service been cancelled for the second time? Do #BT not want new customers? We had decided to switch to #BTBroadband from our current provider but am now wondering if this was a mistake ...

  • EarlGrayIsle Earl Grey 🔰🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@EarlGrayIsle) reported

    @bt_uk @WeAreOpenreach Call centre closed today for key worker appreciation day. Being left with disconnecting internet for weeks when an engineer was booked and never turned up. What do I pay you for ? Locked into a contract for 2 years for continuing problems. @Ofcom

  • FogartyFoggy Foggy Fogarty (@FogartyFoggy) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 Get this woke **** off my page now ... Wankers