BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Ripley, Heanor, Nottingham, Matlock, Sutton in Ashfield and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Ripley |
Internet | |
| Heanor |
Phone | |
| Heanor |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Soupy twist
(@RealSoupyTwist) reported
@bt_uk Yes. Darren previously told me he knew why this was happening and had a fix...
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Nickel Fiedler
(@SupraFie) reported
@VancityReynolds @Vanarama @btsport And the international interest is there! I just ran into a wall with Disney Germany when I wanted to stream "Welcome to Wrexham" - the service staff even tried to change our abo to an UK account when I told them we only bought Disney+ on August 24th for this one and only purpose.
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Nigel Allen
(@IamNigelAllen) reported
Been trying for DAYS to cancel @bt_uk service... but after 1 HOUR waiting each call, NO ANSWER. This is why I want to leave! What do I have to do? Cancel my DD and explain to a court BT's failings when they try to sue me? #poorcustomerservice cc @Ofcom
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Amit Yadav
(@amityadav0205) reported
@bt_uk My internet is not working and is not letting me do my work. Biggest problem while doing WFH.
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Joe Stanley
(@tuffntender) reported
@bt_uk - been on hold for 58 mins now, why is your customer service so poor?
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Mark Partridge
(@markpart1964) reported
@tommy66788 @bt_uk Trying to cancel bt sport since 9am this morning claims lines are busy
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Sharon jones
(@swynjones26) reported
@bt_uk I've been calling all day to cancel contract but you're too busy! No other way of cancelling so is this your way of keeping customers?! 😡
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adam stimpson
(@stimo32) reported
@btsportfootball @btsport Pass not working no one answer phone can’t message, taken my money tho
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Richie Chessman
(@ricardo_chez) reported
@bt_uk I'm looking to upgrade my current broadband package which now comes with digital voice, but can't see any information on call costs when using this service. I have tried calling customer services but had to give up after over an hour waiting. Could anyone help please?
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Ste 🇺🇦
(@ste_0076) reported
@bt_uk Trying to get through to your customer service team.... On hold for 45mins.....