BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 12/29/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomRipley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • bloody56 John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JannaLM Janna Macdonald (@JannaLM) reported

    @bt_uk @OpenreachHelp We have now been without broadband for almost 2 weeks now. Completely unacceptable! I have been told several times it is an external fault, yet our neighbours connection seems to be fine. Please advise how we make a formal complaint which is taken seriously.

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk Hi Rita, it is really terrible. We are meant to be working from home but can't! Checking the progress of it does not help me. I've been told so many different dates now someone needs to actually do something to help.

  • MikeyCarruthers GP | Mikey (@MikeyCarruthers) reported

    @bt_uk broadband has cut out all day. What's going on?

  • michaelt123_ Michael Treanor (@michaelt123_) reported

    @bt_uk internet was meant to be activated on November 16th! 1 month later and still no activation! Being told every day to wait another 24 hours! Shocking service!

  • emmamitchellfpr Emma ~ Editor ~ Creating Perfection #SaveTheArts (@emmamitchellfpr) reported

    @bt_uk @OpenreachHelp @SkyHelpTeam Who the flip can help?! So many people in my area being affected by shoddy Internet providers and no one can get answers or help!!!!

  • StockGeorgina georgina stock (@StockGeorgina) reported

    @bt_uk Had nice email saying new bt stuff being delivered tomorrow at new address, next email saying ORDER CANCELLED no reason given, can’t get through on phone. Help 🤨

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk Rita, you now have the account number and address. Please advise what is going to be done to get this fixed today? We've told fix dates of 10, 11, 15, 16 and 17 December and it is just ridiculous now. Our neighbours have connection but we don't and no one has been able to say why

  • DaveMooreArt DaveMoore (@DaveMooreArt) reported

    Oh nooooo .....Why is Mcmanaman on #AmazonPrime football panel ? He ruins the btsport commentary so hes wormed his way onto Amazon now Terrible

  • sherr1ff sherriff (@sherr1ff) reported

    @bt_uk Never would I go with @bt_uk again swapped from virgin and worse thing I done, everything was poor

  • angus_barnett Angus Barnett (@angus_barnett) reported

    @bt_uk @OpenreachHelp We have now been without Broadband for almost 2 weeks. This is completely unacceptable. Get this sorted or advise how we take this further and get someone to take our complaints seriously! Terrible service.