BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 12/28/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Ripley, Heanor, Matlock and Sutton in Ashfield.

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City Problem Type Report Time
United KingdomMansfield Internet
United KingdomNottingham Internet
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomRipley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • KavitaOHara Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • scottbcomedyuk scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • CraigHammerton Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Zerouali84 Al (@Zerouali84) reported

    @leinsterrugby YET AGAIN, two teams wearing near identical colours. Moronic and so disrespectful to the viewing public. @btsport can you have any influence in this in future to help your Viewers?

  • DapperPaperBag ☯ DapperPaperBag ♊ (@DapperPaperBag) reported

    @bt_uk Why does your service have an outage on Tuesdays and Fridays? We pay through nose for a low quality copper fiber service.

  • thedeputychief Jonathan Holmes (@thedeputychief) reported

    @bt_uk over 13 hours without broadband connection, service status page showing 4 different fix times ranging from earlier this afternoon till 6am tomorrow what is going on!!

  • marketamach Marketa Mach (@marketamach) reported

    @bt_uk I have been being double charged for my #NOW subscription via my BT #youview box since January. I called BT customer service. The rep told me it was sorted… and it still continues 3 months later! Help pls!!

  • Quidlist1 John Friend (@Quidlist1) reported

    @bt_uk Plus we are tired of calling bt to try and get this sorted which we have to call again on the 19th, so we will cancel, a multi million pound company should be able to sort this out, I’ve been with you for years, plenty of offers out there

  • DreamsOfTokyo Abby C (@DreamsOfTokyo) reported

    Hi @bt_uk having a nightmare that might cause me and my partner to loose our jobs because we work from home and can’t get a connection set up with you even under emergency circumstances. You’ve sent us two EE hybrid hubs that have both barely worked so we are at a loss here.

  • FieldsyUK Chris Fields (@FieldsyUK) reported

    @WeAreOpenreach @bt_uk Day 57 of having no broadband service thanks to OpenReach. You only have to run a 12m fibre and install the ONT. A work experience kid could do this quicker. I will keep tweeting until you resolve this. #OpenReachnotfitforpurpose

  • James17480111 James (@James17480111) reported

    @btsport - just as bad as Sky, not a word about the Rangers 🇬🇧

  • bowen9123 Steven Bowen (@bowen9123) reported

    @SkySports why have you lot got football? Your coverage is ****. Massive game for the playoffs and you may as well not be showing it. Killing the ******* mood. @btsport buy these jokers out please!!!

  • Timheming Tim Heming (@Timheming) reported

    @VodafoneUK Thanks James. Your anti-fraud team are supposed to be calling back within five working days. TBH I don’t have complete confidence (the initial call back was to up-sell me broadband!). Also, not sure how it’ll rectify situation for @bt_uk customer - concerned she might be cut off.