BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 11/28/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Matlock, Sutton in Ashfield, Mansfield, Ripley and Derby.

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City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomNottingham Internet
United KingdomIlkeston Internet
United KingdomMatlock Phone
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • zf0745johnnyh OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • corvinities Corvine (@corvinities) reported

    Line fault last Monday, since then many promises but no fix from @bt_uk, so now staring down the barrel of another lockdown weekend offline... wheeee! 🙃

  • SER_mnb1 Siân🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SER_mnb1) reported

    @bt_uk hi I'm trying to cancel my contract but my online account says I don't have any packages with you. It has never worked! Help please

  • Steven56147 Steven Train (@Steven56147) reported

    @bt_uk Hi Aled. He is still having trouble logging in. Wen he logged in on the BT site it says his account has been suspended due to suspicious activity.

  • Daniellee_lucy Danielle (@Daniellee_lucy) reported

    @OpenreachHelp shock, end of day 3 and still no call flow - still connected to BT which was CANCELLED yesterday. Should have been live with call flow on Wednesday. This is an open reach issue but you won’t do F all to sort it. Shocking service. @bt_uk @CallFlowS

  • sara_endipidy Sara-endipidy🇪🇺 #FBPE (@sara_endipidy) reported

    Anyone would think that @btsport don’t want customers! I’m trying to work out how to switch from an app only contract that I can cancel with 30d notice to an annual one on sky tv box and there isn’t an option or even an online chat help. So off putting.

  • Ehlyah Ehlyah (@Ehlyah) reported

    @btsport When trying to sign up for a monthly pass, if you're using Chrome, it errors once you get to the payment stage. Claims you're aware of it, clearly not the case. Works in Edge because it is less stringent about referrers and CORS policy.

  • juliecigman Julie Cigman (@juliecigman) reported

    @bt_uk your service is impossible to navigate. We tried to connect a new router but there’s no internet connection. We booked an engineer visit for Tuesday, an email confirmed a visit but no date or time. We need to talk to a human in connections without waiting half an hour

  • Ehlyah Ehlyah (@Ehlyah) reported

    @bt_uk Are you going to fix the payment module anytime soon or should I just resign myself to not watching rugby tonight?

  • cassh1312 Cass (@cassh1312) reported

    @bt_uk Have sent my account number via dm. You are now the fourth person to look in the last 24 hours since BT decided to cancel our engineer who was booked nearly 2 weeks ago.

  • JustLohan Lindsey Davies (@JustLohan) reported

    That’s okay @bt_uk you cancel my order after I’ve rescheduled it. Totally fine 🙃😡