BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Derby, Burton Joyce, Mansfield, Nottingham and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Derby |
Internet | |
| Burton Joyce |
Internet | |
| Mansfield |
Internet | |
| Ilkeston |
Internet | |
| Nottingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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John Blood
(@bloody56) reported
from
Clifton, England
@bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pilates Body Studio
(@PBSBexley) reported
@bt_uk I have been a BT Business customer for 8 years now. In lockdown our Pilates classes were streamed via Zoom perfectly fine. The last week has been awful. Dropping out and freezing! Any suggestions on what I can do please?
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Vicky Donaldson
(@vikdonaldson) reported
@bt_uk Estimated time to fix now showing as tomorrow morning
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Neokuro 🏴🏳️🌈
(@NeoKuroTV) reported
@bt_uk Damn Mat you up early xD But yeah I saw the deal I wanted there, and it told me no at checkout, but suggested the same deal but instead £30/month extra than what was listed publicly, despite me already being a customer and also offered me no personalised upgrade options xD
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Melanie browder
(@Melaniebrowder1) reported
@bt_uk I am still waiting for a call re my official complaint by mail.. The fact that my speeds are terrible , and no one at high level addressing my problems just helps me by law to leave BT…
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Phil Kendall
(@philkendall_SA) reported
@bt_uk Thanks Sharon. I'm assuming the multiple entries for the same fault represent updated fix times? I'm the best minds are working flat out on this. Meanwhile on mobile, I can get a remote robot shave on Mt Snowdon, but it takes 30secs for a web page to load at my house!
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Anna Prendergast
(@AHHPrendergast) reported
@bt_uk No, but I find it bizarre that you can promise 'complete wifi' when your standard wifi still doesn't work in rural areas.
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Cosurica Limited
(@Cosurica) reported
@bt_uk How can you be so dysfunctional? You ceased our primary broadband service 2 weeks too early, re-enabled it when we said don't bother, charged for new router we didn't need, forgot to cease line on correct date and carried on billing us. Your people haven't a clue!
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Kelly Friend
(@KellyFriendPR) reported
Hey @BTCare would have been nice to have advance warning of a 3-hour WiFi outage when most of us are working from home...
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Michelle Cuthbert
(@physiorichmond) reported
@bt_uk our wifi speed and connection has gone through the floor the last couple of months. We reported it 22nd Nov. No contact since.... can you help please.
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paul
(@PaulJames198) reported
Thank you @btsport thanks a ******* bunch cutting off and making me miss the end of this match this **** never happened with Sky Sports this is utter bullshit.