BT (British Telecom)

BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ilkeston, Derbyshire, England 11/23/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ilkeston, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Sutton in Ashfield, Mansfield, Ripley, Derby and Matlock.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Wi-fi
United KingdomNottingham TV
United KingdomSutton in Ashfield E-mail
United KingdomIlkeston Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • DistantEcho67 Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • Gertlet Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk renewed b/b contract 3/6/19, cost £25.49 month. Now you're charging £41.99 month and say the order number I have is not correct and valid. Looks like you will lose this customer because of your inefficient ways

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.

  • steph_woodward1 Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • KeirNFFC Keir (@KeirNFFC) reported from Hucknall under Huthwaite, England

    Robbie Savage is the worst commentator I’ve ever heard #BTSport #EuropaLeagueFinal

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • andy_morgan1956 Andy Morgan (@andy_morgan1956) reported from Somercotes, England

    @BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.

  • __DanRobinson Dan (@__DanRobinson) reported from Belper, England

    ******* @btsport is shocking

  • kevfletcher72 Kev Fletcher (@kevfletcher72) reported from Heage, England

    @btsport subscribed at the weekend but listening to #phildowd means I want to cancel straight away #refisperfect 🙄

  • Khanson33Karl karl (@Khanson33Karl) reported from Ironville, England

    @bt_uk problem with the line and . So no broadband or phone . So we phone British telecom only to speak to someone that’s not British and can’t understand. British telecom sort yourselves out . And hire people we can understand with out making us frustrated

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • FionafromYorks Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WillEllis1984 Wellis (@WillEllis1984) reported

    @ChicagoOpTic @SkyUK @btsport What I am “literally talking about” is that I pay Sky to provide the BT Sport service... hence they are my provider as I am not directly contracted with BT. Hence I have to raise the issue with them... this isn’t difficult to understand...

  • Ben_Searle Ben (@Ben_Searle) reported

    @Lez_Mets @btsport No, I switched over straight away & never went back. It’s annoying because on cable I could’ve been easily switching between the MLB, Wigan match & the Windies Test match.

  • Andrew_1970_ Andrew F Henson (@Andrew_1970_) reported

    @bt_uk you clearly don't care about me as a long time customer even when I have constantly sent you DM on here and you alleged that you have emailed and yet nothing back from you. BT you must only care about making money from your customers and not offer any customer care

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    @bt_uk @DIANERW Can I get a response from @bt_uk? I need an engineer and the site is broken and Clare W seems to have gone AWOL and not replying in the DMs.

  • WezG Wez G (@WezG) reported

    @bt_uk Oops I forgot that my bill was due... How can I please negotiate a delay in payment for this month? It's due 6th April. Could I pay it off on 13th April - I don't really want lose service... Thanks

  • Andrew63506744 Andrew (@Andrew63506744) reported

    @btsport sort the baseball out its season opener or at least give some info on length of delay it's a poor do

  • super_ruck Rachel (@super_ruck) reported

    @btsport Any chance you could update us on social media about the problems with ESPN?

  • eddsirr Edd Sirr (@eddsirr) reported

    I wonder if the ‘technical problems’ @btsport have with the @MLBEurope @mlb is that they haven’t paid for it? #conspiracytheory

  • gemmagracexo Gemma-Grace (@gemmagracexo) reported

    @bt_uk when are you going to fix my phone line. There's been problems all week :(

  • WHITTERSTWLTTER Haych (@WHITTERSTWLTTER) reported

    @bt_uk @Steven56147 Can someone please help, why is everyone at BT ignoring me?!