BT (British Telecom) Outage Report in Ilkeston, Derbyshire, England
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The latest reports from users having issues in Ilkeston come from postal codes DE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ilkeston, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield and Burton Joyce.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Wi-fi | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Ilkeston |
Wi-fi | |
| Derby |
||
| Mansfield |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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scottbcomedyuk
(@scottbcomedyuk) reported
from
Beeston, England
@bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@BTGroup @bt_uk No help needed but please don't offer me a 'deal' that is nearly double my current cost. It's almost as if you think your customers are stupid.
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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London Gunner
(@bmatwala) reported
@bt_uk my wifi is not working
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Laura
(@laura_libs) reported
@bt_uk Thanks, and will I need to have a break in service between switching the old hub off and activating the new one?
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I have an opinion
(@26u37393y3u392y) reported
@bt_uk Temporarily locking an account for 20 minutes after 2 or 3 failed sign in attempts is rather annoying. Especially as there is no option to remove the temporary lock via text or online if you're already signed in on another device.
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The golf widow
(@thegolfwidow) reported
@virginmedia And just to be clear when I was with @bt_uk broadband I was using the exact same set up. So my service has deteriorated coming to virgin
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Andy@Trimedika
(@AndyTrimedika1) reported
@bt_uk Just wondering why it’s taking so long to restore services and you keep missing the timeline you give . As a new customer find it hard to believe as @sky never missed 1 day in12 years ? 2 months with @BT_UK and 2 days and counting
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John A 🚲
(@johna3c) reported
@bt_uk Thanks. They weren't a great deal of help, as it's with @RoyalMailHelp somewhere. Supposed to be delivered 2 days ago. Our postman has been today and not delivered anything so little hope of anything today... how can I get online in the meantime?
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Dai Williams
(@williams_dai) reported
Had the morning from hell trying to get @bt_uk to mend my broadband - we have the same problem every few months. To variety my identity it turns out I need broadband. Therefore they cannot fix the broadband. DOH! @bt_uk are PANTS!
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Ped
(@petercampbell84) reported
@bt_uk Hi, if you cancel broadband within your cooling off period, how long does it take for your service to be disconnected?
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Marc Foster
(@F0STERV1) reported
@bt_uk Apparently the current hub we have doesn't work? He tri3d various ports on the hub and reset it several times.
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Andy@Trimedika
(@AndyTrimedika1) reported
@bt_uk Just letting you know when you take my payments in future you will get ‘sorry there is a technical issue and I am doing my best to resolve it. I will keep you posted’. IE you can wait like we have to for your pathetic engineers to get a problem solved