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BT (British Telecom)

BT (British Telecom) outages and service status in Ilkeston, England

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The latest reports from users having issues in Ilkeston come from postal codes DE7 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Ilkeston, England

The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Nottingham, Derby, Mansfield, and Burton Joyce.

CityProblem TypeReport Time
Ilkeston Phone 12 days ago
Nottingham Internet 14 days ago
Nottingham Wi-fi 15 days ago
Nottingham Internet 15 days ago
Nottingham Wi-fi 19 days ago
Ilkeston Internet 19 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • KavitaOHara
    Sweettweets #ScrapSerco #3.5% (@KavitaOHara) reported from Beeston, England

    @bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us

  • DistantEcho67
    Darren (@DistantEcho67) reported from West Bridgford, England

    Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??

  • CraigHammerton
    Craig Hammerton (@CraigHammerton) reported from South Normanton, England

    @bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)

  • steph_woodward1
    Stephanie Woodward (@steph_woodward1) reported from Hucknall under Huthwaite, England

    @btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....

  • Lovemebird
    Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • d79design
    Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • FionafromYorks
    Fiona Collins (@FionafromYorks) reported from Beeston, England

    @drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!

  • zf0745johnnyh
    OfficeTeam John (@zf0745johnnyh) reported from Kimberley, England

    Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!

  • scottbcomedyuk
    scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk our broadband is appalling. Children homeschooled and parents working from home. We’re on the best package and still can only get 0.8 upload. Having to spend a fortune on data to get by. We don’t want to leave but we feel we have no choice now. We need a proper service.

  • scottbcomedyuk
    scottbcomedyuk (@scottbcomedyuk) reported from Beeston, England

    @bt_uk hello, please can you help. We are on the best package but have appalling upload speeds. Difficult to homeschool and work with. Don’t want to leave you but have no choice. @WeAreOpenreach need to put us on a fibre roll out in this area. We have no options at the moment.

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • BrambleMum
    🌱💙Helen (@BrambleMum) reported from Matlock, England

    @bt_uk we're changing supplier away from BT and getting a new phone number. The text BT have sent is odd "We recently called to let you know another customer wants to take over the phone line at your address on 18-Jun-2021. Please reply YES if you're OK..."

  • Gertlet
    Amanda Nadin (@Gertlet) reported from Whatstandwell, England

    @samcritch85 @bt_uk Awful situation 😡

  • RichardCusackBM
    Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • L14OLA
    Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • ljt_letstalk
    Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • bloody56
    John Blood (@bloody56) reported from Clifton, England

    @bt_uk bt needs to do something to fix the abysmal track fault on its website. It's a complete waste of time. It tells you nothing other than you reported it. Fault in progress (we aim to fix this by the end of date 4 working days away). You have to ring up for an explanation.

  • bloody56
    John Blood (@bloody56) reported from Clifton, England

    @bt_uk Hello, BT here. We're sorry it's taking longer than we thought to fix your fault. The engineers need to do some further work on your line and this is scheduled for 21/01. We'll be back in touch on 23/01 with an update. What time today? VOL013-555360829507

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsMeehan
    Tom Meehan (@ThisIsMeehan) reported

    @KevinLe80186509 @virginmedia Mine has been down for 3 weeks, abandon all hope Kevin. I called @bt_uk earlier. They pay Virgins cancellation fee if you sign with them.

  • GrootForever
    Ben Arnott (@GrootForever) reported

    @bt_uk I was never able to get through to them as when I entered our phone number nothing happened.

  • LexiJTegan
    LexiJTegan (@LexiJTegan) reported

    @keesie_kee @bt_uk @OpenreachHelp We’ve spent a week of promised phone calls and not once has it happened. Everyday we’ve had to chase them. We’ve just been told they aren’t sending anyone out to “look” at it until at least the 29th (it stopped on 4th) they won’t cancel & won’t pause our bill in the mean time.

  • tangyandfresh
    Ellie King (@tangyandfresh) reported

    @BTCare been waiting in all morning but no show from engineer, internet speeds below 8mbps and constant dropping out for months, really poor show and no way to speak to anyone to chase up the fault, definitely want a refund for the service I'm not getting!

  • JohnCle63935180
    John Clements (@JohnCle63935180) reported

    @bt_uk @OpenreachHelp FYI 👆 Sort this shambles out or Sky are getting a new customer

  • rubikspixel
    Mat C (@rubikspixel) reported

    @bt_uk I have no mobile signal, and I was just wondering if you might have any issues with broadband too as I’m working remotely

  • ThisIsMeehan
    Tom Meehan (@ThisIsMeehan) reported

    @Jonnyish @virginmedia I’ve had this for 3 weeks. If you call @bt_uk they’ll pay your Virgin cancellation fee. Virgin are truly awful.

  • ConstructionMM
    John Langford MCIM (@ConstructionMM) reported

    @btbusinesscare Still no resolution about my new account. What really poor service. And, I am paying for it. 👎👎👎

  • missbliss_x
    Billi Bliss (@missbliss_x) reported

    @bt_uk Hiya yes still constantly having problems but my partner doesn't know his account number 🙈😒

  • StephW87
    Steph W (@StephW87) reported

    @bt_uk is there a fault seems everyone is having issues today. We have no phone line or Internet connection