BT (British Telecom) Outage Report in Somercotes, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Somercotes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somercotes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (15%)
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Phone (12%)
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E-mail (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Somercotes, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Matlock, Nottingham, Derby and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Matlock |
Internet | |
| Ilkeston |
Wi-fi | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Somercotes, England
Latest outage, problems and issue reports in Somercotes and nearby locations:
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Fiona Collins
(@FionafromYorks) reported
from
Beeston, England
@drchukovsky @SgSuzanneh @pennycarey63 @bt_uk They re-edited. It appears they've changed the word " real" to the word " birth", but still don't think that there any issue in YP contacting first family members alone, unsupported via social media!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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Stephanie Woodward
(@steph_woodward1) reported
from
Hucknall under Huthwaite, England
@btsport trying to cancel mt BT Sports for 2 days now, phone constantly rings out, no other way of contact , how do I go about cancelling....
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Zoe Harrison
(@zcherrybaby) reported
from
Derbyshire, England
@bt_uk we are having severe connection issues this morning is there an issue in the DE22 region we have of course done all the usual checks!
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Amanda Nadin
(@Gertlet) reported
from
Whatstandwell, England
@samcritch85 @bt_uk Awful situation 😡
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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Charlotte H
(@Charlotte_halll) reported
from
Chesterfield, England
@btsport fix the app!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Appalled that @bt_uk are so uncaring in the event of a death in the family. Closing down an email account that I need to access to help sort my darling dad’s many other accounts is so unhelpful and causing me undue distress at the worst possible time. Will never use them again.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Andy Morgan
(@andy_morgan1956) reported
from
Somercotes, England
@bt_uk Look😠 I've got a good deal and will stick with it. What I don't want is offering something that is twice what I pay now! We the customer aren't stupid.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kernaghan
(@BoobBoo) reported
Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.
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Chris Kernaghan
(@BoobBoo) reported
OMG - so @RoyalMailHelp can't deliver a package & now @BTCare and @OpenreachHelp can't schedule an appointment. The complaints departments are totally useless & can't actually provide any help. I feel sorry for the people there, must be terrible not being able to actually help
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Les O'Grady
(@LesOGrady) reported
@villabone @bt_uk @OpenreachHelp Had the same issues in the brewery including cutting off next doors phone line completely. Took 4 months + for the install. All they do is pass the buck and take no responsibility. Run away as quick as you can!
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Prizzle
(@Prizzle17) reported
@bt_uk awful customer service @bt_uk 30 mins on phone, no help because you messed up I'm not a customer, but you have my bank info and take my money, complaint info - call but no option for complaint, so go online can't complain without ID, but i have no ID coz you failed to set me up!
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Bret Ferguson
(@baferg87) reported
@RugbyInsideLine Really poor coverage for the sport. Need to sort it out. Why have @btsport bought the rights then hardly screen any games?
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Monken80
(@monken80) reported
@GraemeBambrough @btsport @btsportmotogp We clearly not by these comments multiculturalism doesn’t work ultimately. The west built their wealth off us they never acknowledged their wrongdoing
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💻 Andrew Beacock
(@abeacock) reported
@villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍
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Chris Kernaghan
(@BoobBoo) reported
@bt_uk Dee - I get it and it's not your fault. This particular system is geared for you to not be able to help me - because it's between 2 companies. You can't promise me something on behalf of the other company and you can't expedite either because then everything gets expedited
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VillaBone
(@villabone) reported
@bt_uk So there was a lack of that information that should have come to me as the customer. Someone should have phoned me the moment 25th October was the new date. All of this could have been avoided. Putting the customer at the heart of you flow would've solved this
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VillaBone
(@villabone) reported
27) Yes, that can take 5 days to get copper internet set up - so thats not an option for me 28) My only option has been to cancel my BT order. How can @bt_uk scale their fibre optic if this is the flow? Im now back on @EE broadband