BT (British Telecom) Outage Report in Somercotes, Derbyshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Somercotes, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Somercotes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Somercotes, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Nottingham, Ripley, Ilkeston, Derby, Chesterfield, Matlock and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
||
| Ripley |
Internet | |
| Nottingham |
Phone | |
| Ilkeston |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Somercotes, England
Latest outage, problems and issue reports in Somercotes and nearby locations:
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Craig Hammerton
(@CraigHammerton) reported
from
South Normanton, England
@bt_uk shocking service BT been trying to resolve an ongoing WiFi issue (3 years now).... only to be cut off after another 1.5 hours on the phone
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Simon Ferrar
(@simon_ferrar) reported
from
Derbyshire, England
so by email is down and has been for at least 45 minutes - nothing on BT twitter or website. Lots of people asking the same question. Any response @bt_uk
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Gav
(@Gav1981) reported
from
Derbyshire, England
@bt_uk A car has crashed into the service box on Smalley Drive in Derby... I’m hoping to his is in hand and will be fixed ASAP?
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@ProducerScott It’s a @btsport issue they had the same issues last week #villageservice
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andrew anthoney 🍋
(@andytoon30) reported
from
Mansfield Woodhouse, England
@btsport is there an option to mute the biased commentary team? Don’t mind the crowd noise but the commentators are shocking! #nufc. However we have been terrible too, everything we worked hard on for nothing
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b
(@shelbybol) reported
from
Derbyshire, England
@bt_uk Hi, I’d like to cancel an installation engineer visit as the broadband is already up and running due to there already being a phone line - i’ve tried contacting by phone but lines are all busy. Thanks in advance!
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James Baker
(@james7baker) reported
from
Derbyshire, England
@DebKnibbs @bt_uk I shall certainly be taking my custom elsewhere. I can’t believe how poor the service is.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk what time are you open today? I was expecting a call this morning to sort out my broadband issues which are due to your incompetence. As yet I’ve heard nothing
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Martin King
(@MartinK1ng) reported
from
Derbyshire, England
I don’t understand how @bt_uk can keep customers on hold for over 2 hours. (Still on hold!) be passed off by 3 different team members. No ownership at all and when I believed it was being owned it was a sales pitch when my complaint wasn’t resolved. Shocking service
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Darren
(@DistantEcho67) reported
from
West Bridgford, England
Anyone know how I cancel my @btsport subscription? Calls not answered, chat is too busy, can’t cancel on line. Any ideas??
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James Baker
(@james7baker) reported
from
Derbyshire, England
If you’re considering using @bt_uk for phone and broadband, I would advise you don’t bother. Should have been connected on 15 Dec, I’m now told that I won’t have a connection until 6 Jan. I’ve never received such poor service and they don’t even seem to care
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Sweettweets #ScrapSerco #3.5%
(@KavitaOHara) reported
from
Beeston, England
@bt_uk my elderly father’s landline is out of order. He lives alone, is poorly and unable to leave his home. He managed to get an emergency call through on his mobile to the police to tell us
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James Baker
(@james7baker) reported
from
Derbyshire, England
Awful service from @bt_uk broadband supposed to transfer 15 Dec. Didn’t. Today broadband and phone dead. Apparently no way of connecting before Christmas. Once it goes live again, I will be changing to a better provider as soon as possible.
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James Baker
(@james7baker) reported
from
Derbyshire, England
@bt_uk Funnily enough no. I also didn’t receive a call two days ago as promised, to speak to me about my complaint. The service I’ve received has been nothing short of very poor. I still have no telephone line or broadband, cut off by BT and openreach on 23 Dec
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chris holmes
(@chrish11072) reported
from
Matlock, England
@btbusinesscare where do I make a complaint to? Your website is useless!! ( that’s not my complaint)
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James Baker
(@james7baker) reported
from
Derbyshire, England
If it wasn’t bad enough that @bt_uk cancelled our broadband connection when it should have transferred to them in 15 Dec. Besides telling me there is no way to connect us for Christmas, I now receive an email this morning asking to return the BT equipment. You couldn’t make it up
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OfficeTeam John
(@zf0745johnnyh) reported
from
Kimberley, England
Anyone else cancelled their @btsport account and had the service switched off ASAP and still charged for the 30 day notice period? Suggest you check, got a few quid back as a gesture of goodwill!
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Jason Fage
(@jfagej) reported
from
Chesterfield, England
@btsportfootball @btsport @GaryLineker you wouldn’t mind if you were not paying £25 a month for it but can BT Sport get the crowd noise on please ? Same average service as last week
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie Louise Jeynes
(@Jodielouisej) reported
@btbusinesscare plenty of support on here for business customers, where is your Twitter for personal customers? Or do you just not speak to those?
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Lee Withers ENIC OUT
(@leewithers1981) reported
@bt_uk We already are with bt but the internet is not the best can’t even get fibre on our street but u can get it down the around the corner
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Habib Rahman
(@Habib_derek) reported
@bt_uk I have lost connection for the past 20mins I think your internet connection is down.
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Lindsay 👩🦳
(@lindsheartstayx) reported
honestly tempted to cancel @bt_uk second time in two weeks no connection. It’s been off since 5 pm tonight. Husband and I work from home. This is a joke!!
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Edward J Plum
(@Eddie_Plum) reported
@bt_uk Thanks, that's a reasonable response. I don't think that's the problem though, as Google location services (e.g. Maps) actually work on all devices, regardless of OS or connection medium. It's pretty much all other apps/websites which think I'm in NI.
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Seba
(@Seba_rl7) reported
@POLARDDR @bt_uk @TalkTalk Don’t even mate I am fuming. Tried streaming. 65% frame drops due to my Network
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Lee Wilkinson
(@LeeWilk19760778) reported
@bt_uk Hi is it possible to explain why I pay for unbreakable WiFi yet it is broken? My speeds are so low it takes 45 minutes to do a 1gb update on a PlayStation. I get regular dropouts. Why does the ee backup not get put on?
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B
(@RCBG2020) reported
@bt_uk not sure if this is the correct account to tweet. My baby monitor which I’ve been using for a year has suddenly stopped working over night. It is a BT6000 the green power light is still on but the screen will not turn on nor any of the buttons will work. Please help!
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Christopher Nesbitt
(@cnesbitt1811) reported
@_MissieBee @SkyHelpTeam @bt_uk I have just started with BT again after leaving Sky. Should never have left. Wanted to raise hill from £70 to £180 and that was the ‘best price they could do’. Have basically the same package for £38 with BT now. I would call BT and go with them. Tell them the end date 1/2
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ursula partner
(@ursulajane70) reported
@bt_uk hi I’m thinking to changing to bt tv from sky but I don’t have a tv aerial I live in a house.Or the one up there is not working. Is this a problem ?